Anyone having a issue with the visual voicemail built into the phone app after the NPN25.137-93 update? I'm using retus 100% stock on MetroPCS, and not getting any voicemails. If I go into the phone settings>calls>voicemail, there is a switch to turn on voicemail, and it goes on when switched. But when you back out of it and go back into it, the switch is back off... i I hate using the MetroPCS VVM app. Any help would be appreciated. Thanks
There is Visual Voice Mail built into the phone now? News to me...
acejavelin said:
There is Visual Voice Mail built into the phone now? News to me...
Click to expand...
Click to collapse
There has always been. In the phone app, the 3 dots at the top left, settings, calls, voicemail
ice711 said:
There has always been. In the phone app, the 3 dots at the top left, settings, calls, voicemail
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Click to collapse
I don't have that... Never have. On NPN25.137-93, bone stock.
acejavelin said:
There is Visual Voice Mail built into the phone now? News to me...
Click to expand...
Click to collapse
acejavelin said:
I don't have that...
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Click to collapse
Interesting. What model do u have and carrier?
ice711 said:
Interesting. What model do u have and carrier?
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Click to collapse
XT1687 4/64GB, Retail US variant. On AT&T
acejavelin said:
XT1687 4/64GB, Retail US variant. On AT&T
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Click to collapse
I have the same model but on MetroPCS... Gonna try a factory reset and see what happens. It did work up until last night
ice711 said:
I have the same model but on MetroPCS... Gonna try a factory reset and see what happens. It did work up until last night
Click to expand...
Click to collapse
Must be carrier dependant. I don't have it on Straight Talk.
Sent from my Moto G (5) Plus using Tapatalk
riggerman0421 said:
Must be carrier dependant. I don't have it on Straight Talk.
Click to expand...
Click to collapse
Maybe related to that "Carrier Services" app that keeps getting updated...
riggerman0421 said:
Must be carrier dependant. I don't have it on Straight Talk.
Sent from my Moto G (5) Plus using Tapatalk
Click to expand...
Click to collapse
And I don't have it on AT&T. Bought the phone unlocked.. there is no reason it should have any carrier apps on it. AT&T doesn't sell it.
I use Google voice for voicemail anyway.. Switched years ago cuz I didn't want to pay for the at&t app back in the day.
https://imgur.com/a/Y6ZId
Sent from my Moto G (5) Plus using Tapatalk
mindmajick said:
And I don't have it on AT&T. Bought the phone unlocked.. there is no reason it should have any carrier apps on it. AT&T doesn't sell it.
I use Google voice for voicemail anyway.. Switched years ago cuz I didn't want to pay for the at&t app back in the day.
https://imgur.com/a/Y6ZId
Sent from my Moto G (5) Plus using Tapatalk
Click to expand...
Click to collapse
The app in question is likely Carrier Services from Google, not from AT&T, it is part of Android... If the carrier wants 3rd party access to their VVM (or other things like VoLTE) they submit it to Google to have the services added to this file so they don't need their own custom app but use embedded Android features for their services. AT&T probably wants customers to use their app, and not use the feature build into Android, so they don't allow it in their service profile.
acejavelin said:
The app in question is likely Carrier Services from Google, not from AT&T, it is part of Android... If the carrier wants 3rd party access to their VVM (or other things like VoLTE) they submit it to Google to have the services added to this file so they don't need their own custom app but use embedded Android features for their services. AT&T probably wants customers to use their app, and not use the feature build into Android, so they don't allow it in their service profile.
Click to expand...
Click to collapse
Not sure why I don't have it then.
Like I said.. I'm on AT&T.
I'm guessing a different third party app is the culprit.
Maybe try installing the AT&T visual voicemail app. I strongly doubt this comes from carrier services.
Edit: sorry! I misunderstood. Yes.. this is what sprint does. Sprint definitely uses the carrier app to enable VV. I thought someone was saying it worked on AT&T.. my mistake
Sent from my Moto G (5) Plus using Tapatalk
Anyone have a fix on this? I have to go through the carrier visual voicemail app instead of Google Dialer. And if i disable that app, then voicemail goes through the old fashioned answering system.
riggerman0421 said:
Must be carrier dependant. I don't have it on Straight Talk.
Click to expand...
Click to collapse
Which network are you using with ST? They support the 4 nation wide networks in the US.
Related
As many of you are probably aware, Page Plus has better prices than Verizon prepaid and has the same coverage. Verizon forbids the activation of prepaid devices on Page Plus until they've been used on a prepaid account for six months. I just wanted to make a post to let everyone know that it IS possible to get a prepaid phone on Page Plus. You just have to use a dealer site that doesn't check the ESN. Two examples are www.exclusivecellular.com and www.remotesquad.com. I have used both to activate iPhones and prepaid phones, both of which are not possible to activate on the Page Plus website. The remotesquad one allows free ESN swaps as well as activations. If you have bought the Verizon Moto G, please try to activate it on Page Plus. I really want to know whether or not it'll work. I'm 99% sure it will, but who knows... Verizon might have a new trick up their sleeve. It won't cost anything to activate... In fact, all Page Plus accounts come with $2 free balance.
Nope
Lay295 said:
Nope
Click to expand...
Click to collapse
Oh no... I've been misleading people on reddit. I was so sure this would work. Have you tried calling Page Plus and asking them to activate it? Who knows... They might do it if you don't tell them what kind of phone it is. Also please try activating a page plus account using a different phone and then using remotesquad to swap your ESN to the Moto G. If you don't have another phone, just type a random 11 or 18 digit number. Should work.
I tried this on a motox and it didn't work . Unfortunately I don't think we will get to put PagePlus on them, Verizon is in the business for making money.
Sent from my Nexus 7 using xda app-developers app
Verizon wasn't even activating the phone prior to today. Today was the actual release date. Has anyone tried today at all? If not i'll post my findings after I return from my purchase.
You can if you buy it at $199.
http://forum.xda-developers.com/showthread.php?t=2604694
The phone won't activate on PP. Came back with the same error as posted previously.
Sent from my XT1028 using XDA Premium 4 mobile app
Same thing on Straight Talk BYOP. Nope.
This is a bummer. I was going to try to get my hands on a $100 Moto G for this reason. I'm a new PP dealer, and would like to try to get this working. Has anyone tried using a donor?
phonephixer said:
The phone won't activate on PP. Came back with the same error as posted previously.
Sent from my XT1028 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So if you get the unlocked version will it work on PP just fine? I was gonna buy my mother in law one since he is on their network already.
lemonfugu said:
So if you get the unlocked version will it work on PP just fine? I was gonna buy my mother in law one since he is on their network already.
Click to expand...
Click to collapse
What "unlocked version"? Is there a CDMA one? Where can you get it?
Has anyone made any progress with the G made for other carriers like Boost or U.S. Cellular? There should be fewer obstacles in getting one activated on Page Plus since they are not blocked by ESN the way the Verizon ones are
Is that really the case? I thought verizon won't activate any esn that isn't already listed in its system. Effectively the only option is doing what others are currently doing with the blocked 4g phones on page plus. That requires quite a bit of work in my opinion, and theoretically can be done just as well with the verizon moto g's that are currently blacklisted.
MrSmileyJr said:
Is that really the case? I thought verizon won't activate any esn that isn't already listed in its system.
Click to expand...
Click to collapse
I had a Sprint iPhone on Page Plus. The only ESN's that are blocked by Page Plus are ones that are from prepaid phones or ones that were reported stolen
ADonovan said:
Has anyone made any progress with the G made for other carriers like Boost or U.S. Cellular? There should be fewer obstacles in getting one activated on Page Plus since they are not blocked by ESN the way the Verizon ones are
Click to expand...
Click to collapse
ADonovan said:
I had a Sprint iPhone on Page Plus. The only ESN's that are blocked by Page Plus are ones that are from prepaid phones or ones that were reported stolen
Click to expand...
Click to collapse
Pageplus blocks all 4g phones too. If I understood correctly, the sprint iphones require you to jailbreak, and then pretend you're on sprint while roaming on verizon. This means that its not a simple thing to activate like with a verizon phone. Likewise, I don't know if this is possible with a non-sprint phone, nor if it is possible to get the moto g to do this type of trick either. see here: http://www.howardforums.com/showthread.php/1735603-sprint-phone-on-pageplus?p=14567637#post14567637
I would be glad to hear otherwise nevertheless
Boost Model works just fine flashed to Page Plus
Viper
Viper32 said:
Boost Model works just fine flashed to Page Plus
Viper
Click to expand...
Click to collapse
can you post instructions please? thanks!
Google Play Editon. Sorry for the late reply.
Page plus is CDMA. Unlocked version is GSM. Won't work.
Sent from my XT1028 using xda app-developers app
Yes it should!
lemonfugu said:
So if you get the unlocked version will it work on PP just fine? I was gonna buy my mother in law one since he is on their network already.
Click to expand...
Click to collapse
Yes sir just make sure you buy a unlocked us gsm or unlocked international gsm for europe and asia.
Near the end of February, a lot of websites were reporting that the Galaxy S7 and S7 Edge were going to come with Caller ID powered by Whitepages that would automatically look up incoming phone numbers, compare them with a scam database, and allow us to block them or report them.
I have a Galaxy S7 Edge on AT&T in the US and I don't seem to have this. There was an app called "Caller Name ID" that came with the phone, but its not free and not by Whitepages.
Pretty sure all the carriers removed it so you can pay for their own service.
Semantics said:
Pretty sure all the carriers removed it so you can pay for their own service.
Click to expand...
Click to collapse
Possible, but on the Whitepages website, they say:
"Whitepages is bringing its leading caller ID and spam detection service to the Galaxy S7. Coming to Galaxy S7 users in 16 countries is a seamless experience, built right into the phone (no app required!) that helps identify unknown callers and protect users-like-you against the growing nuisance of phone spam and scams."
http://about.whitepages.com/in-the-...-and-spam-detection-service-to-the-galaxy-s7/
I would assume the US would have been one of those 16 countries.
spectrumfox said:
Possible, but on the Whitepages website, they say:
"Whitepages is bringing its leading caller ID and spam detection service to the Galaxy S7. Coming to Galaxy S7 users in 16 countries is a seamless experience, built right into the phone (no app required!) that helps identify unknown callers and protect users-like-you against the growing nuisance of phone spam and scams."
http://about.whitepages.com/in-the-...-and-spam-detection-service-to-the-galaxy-s7/
I would assume the US would have been one of those 16 countries.
Click to expand...
Click to collapse
I'd assume we aren't. The cell providers here are as greedy as they come, and they all offer their own caller ID service that you can pay for so they would never give it for free.
spectrumfox said:
Near the end of February, a lot of websites were reporting that the Galaxy S7 and S7 Edge were going to come with Caller ID powered by Whitepages that would automatically look up incoming phone numbers, compare them with a scam database, and allow us to block them or report them.
I have a Galaxy S7 Edge on AT&T in the US and I don't seem to have this. There was an app called "Caller Name ID" that came with the phone, but its not free and not by Whitepages.
Click to expand...
Click to collapse
My Sprint flavor has it. Enabled and in use.
D
DatDude123 said:
My Sprint flavor has it. Enabled and in use.
D
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Click to collapse
Interesting. I wonder if AT&T specifically blocked this app from being shipped with the device on their network.
spectrumfox said:
Interesting. I wonder if AT&T specifically blocked this app from being shipped with the device on their network.
Click to expand...
Click to collapse
Dunno. Check Advanced Settings maybe?
D
DatDude123 said:
Dunno. Check Advanced Settings maybe?
D
Click to expand...
Click to collapse
I see nothing like that on my device.
Oh well, the app is a quick download away. No big deal, I just thought it be integrated with all devices like stated in their announcement.
The T-Mobile version is missing this feature as well. Sucks!
Sent from my SM-G935T using Tapatalk
I have an unbranded S7 in the UK and the feature is available, I found it in Call settings.
.
My tmobile s7e doesnt come with it but it comes with Name ID, which uses white pages. Looks super ugly though
https://play.google.com/store/apps/details?id=com.whitepages.nameid.tmobile
Can confirm I have it
I'm in the UK
Sent from my SM-G935F using Tapatalk
I have it also, I'm in the UK with unlocked handset.
Just download from the play store
https://play.google.com/store/apps/details?id=com.webascender.callerid
No need to download anything guys. If you can't see it on your phone, simply do a simple search in your contacts and it'll appear and you just enable it. For example, look up a pizza place near you and you'll get the search results.
Leelouster said:
No need to download anything guys. If you can't see it on your phone, simply do a simple search in your contacts and it'll appear and you just enable it. For example, look up a pizza place near you and you'll get the search results.
Click to expand...
Click to collapse
We're talking specifically about Whitepages Caller ID & Block for avoiding and reporting scam calls. Not the simple Whitepages app.
spectrumfox said:
We're talking specifically about Whitepages Caller ID & Block for avoiding and reporting scam calls. Not the simple Whitepages app.
Click to expand...
Click to collapse
Exactly, if it's not appearing on your phone as an option to turn it on, then you do what I mentioned above, and once you do that, you'll have the Whitepages Caller ID & Block (that's what I've read, as I don't currently have the phone yet lol).
maverick1103 said:
I have it also, I'm in the UK with unlocked handset.
Click to expand...
Click to collapse
How do you navigate to the setting to enable it?
Sent from my SM-G935V using Tapatalk
Leelouster said:
Exactly, if it's not appearing on your phone as an option to turn it on, then you do what I mentioned above, and once you do that, you'll have the Whitepages Caller ID & Block (that's what I've read, as I don't currently have the phone yet lol).
Click to expand...
Click to collapse
Read the thread. It's not even present on some US devices, and needs to be manually downloaded from the Play Store.
https://play.google.com/store/apps/details?id=com.webascender.callerid
We've already got it figured out, don't worry.
spectrumfox said:
Read the thread. It's not even present on some US devices, and needs to be manually downloaded from the Play Store.
We've already got it figured out, don't worry.
Click to expand...
Click to collapse
Where is the setting located? I have a Verizon phone and am not very hopeful but will check as a reference to anyone else that may have or be getting a Verizon verzion.
Sent from my SM-G935V using Tapatalk
Has anyone activated their Moto G5 Plus with Verizon? I am wanting to do that myself but need to know if the phone is compatible with the network. Has anyone had any issues with Verizon service on their device? I would like to hear anything, even the most trivial issues. But pros are welcome as well, I'm jus more concerned about the cons. Thanks!
After rooting my phone, I just popped in my sim card from my old Verizon Note 4 to my new Moto G5+. Everything runs fine. There was no activation process. My Note 4 had a micro-sim, so I had to trim it down to nano-sim size, but that was easy.
Same, mine just worked when I popped the sim in. People are reporting bad voice quality on phone calls with VOLTE (verizon's HD voice). But you can disable that until there's hopefully a fix.
Budley007 said:
After rooting my phone, I just popped in my sim card from my old Verizon Note 4 to my new Moto G5+. Everything runs fine. There was no activation process. My Note 4 had a micro-sim, so I had to trim it down to nano-sim size, but that was easy.
Click to expand...
Click to collapse
bvsbutthd101 said:
Same, mine just worked when I popped the sim in. People are reporting bad voice quality on phone calls with VOLTE (verizon's HD voice). But you can disable that until there's hopefully a fix.
Click to expand...
Click to collapse
Thanks for the responses. I don't think I'll ever use VoLTE, and that issue can probably be patched with an OTA relatively easily. So I can just activate by using my old SIM? sounds deceptively easy... Does the phone automatically add APNs as well?
Jrhotrod said:
Thanks for the responses. I don't think I'll ever use VoLTE, and that issue can probably be patched with an OTA relatively easily. So I can just activate by using my old SIM? sounds deceptively easy... Does the phone automatically add APNs as well?
Click to expand...
Click to collapse
Yup that's it. Just pop it in and you're good to go. No calling Verizon or adding APNs.
bvsbutthd101 said:
Yup that's it. Just pop it in and you're good to go. No calling Verizon or adding APNs.
Click to expand...
Click to collapse
What if the SIM is activated?
That's okay, it'll work when you turn the phone on. Nothing else is required.
bvsbutthd101 said:
That's okay, it'll work when you turn the phone on. Nothing else is required.
Click to expand...
Click to collapse
Deleted, eyeballed the SIM trim and lucked out
Anyone activate it when they don't have a sim yet for the new number? I just got a G5 Plus for my daughter but I called VZ customer service and they were clueless.
fozzir said:
Anyone activate it when they don't have a sim yet for the new number? I just got a G5 Plus for my daughter but I called VZ customer service and they were clueless.
Click to expand...
Click to collapse
I believe you need a sim card. It isn't like it use to be before they had LTE. Your best bet is go to a verizon store, get a sim and have them activate it or get one online and have them do it over the phone.
fozzir said:
Anyone activate it when they don't have a sim yet for the new number? I just got a G5 Plus for my daughter but I called VZ customer service and they were clueless.
Click to expand...
Click to collapse
Just head over to a Verizon store and buy a SIM. I recommend activating the SIM with a different phone and just putting it in the G5 when done. Big Red/Big Brother hates unlocked phones and freedom, so give 'em what they want - a Verizon-branded phone - then transfer it over.
Jrhotrod said:
Just head over to a Verizon store and buy a SIM. I recommend activating the SIM with a different phone and just putting it in the G5 when done. Big Red/Big Brother hates unlocked phones and freedom, so give 'em what they want - a Verizon-branded phone - then transfer it over.
Click to expand...
Click to collapse
Thanks, after going to 2 different Verizon stores I got it activated. What they did was create a phantom phone in the system under my account, created the sim card and added my G5 to it. Works fine. You are right, Verizon hates when get phones from other Vendors. That's why some employees act so clueless when you try to activate them. I was lucky to find a employee that was knowledgeable enough and willing to do this.
fozzir said:
Thanks, after going to 2 different Verizon stores I got it activated. What they did was create a phantom phone in the system under my account, created the sim card and added my G5 to it. Works fine. You are right, Verizon hates when get phones from other Vendors. That's why some employees act so clueless when you try to activate them. I was lucky to find a employee that was knowledgeable enough and willing to do this.
Click to expand...
Click to collapse
This is exactly what happened when I went to activate my moms phone. I basically had to tell them how to do there job. :laugh:
I work at verizon and I myself Activate any phones no problems whatsoever I own G5 Plus myself
Popped in my straight talk sim (using Verizon towers) and everything worked flawlessly.
lolrko said:
I work at verizon and I myself Activate any phones no problems whatsoever I own G5 Plus myself
Click to expand...
Click to collapse
You seem to be in the minority :good:
Does voicemail work ok on VZW? Does it just use AOSP client? I mean, no need to dial in *86?
larsdennert said:
Does voicemail work ok on VZW? Does it just use AOSP client? I mean, no need to dial in *86?
Click to expand...
Click to collapse
Yes visual voicemail works.
bvsbutthd101 said:
Yes visual voicemail works.
Click to expand...
Click to collapse
larsdennert said:
Does voicemail work ok on VZW? Does it just use AOSP client? I mean, no need to dial in *86?
Click to expand...
Click to collapse
Do keep in mind that if you switch to a custom rom, you will be unable to use Verizon's Visual Voicemail service. You'll have to rely on the stock dialer for that.
Great. Sounds like how the non Verizon pixel works on Verizon. Same deal, just need a preactivated sim. Sounds like due to the volte bug, no 4g video chat.
Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
How did you get this to work? I've been trying to days to enable this option. I pushed "adb shell settings put global wfc_ims_enabled1" but to no avail has it worked.
I am on AT&T and have tried this with both a Google Pixel XL 2 from Google and Verizon. If you could give me any details of what your setup is like so I can try to enable this I'd dearly appreciate it!
gettingerr said:
Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
Click to expand...
Click to collapse
+1 how? Very curious.
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
This is the first I've seen the option even appear. Will test some calls and report back.
uicnren said:
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
Click to expand...
Click to collapse
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Kooswithak said:
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Click to expand...
Click to collapse
So you're saying that after the ADB command was set, and you're in an area that legitimately has 0 cell service (not just very low/nearly unusable)? Screenshot of this, please?
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Click to expand...
Click to collapse
It's working on the developer previews. Just talk to an AT&T tech and have them provision your SIM for it.
Sent from my Pixel 2 XL using XDA Labs
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, it works fine, if you meet all of AT&T criteria.
uicnren said:
Yes, it works fine, if you meet all of AT&T criteria.
Click to expand...
Click to collapse
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
https://www.att.com/esupport/article.html#!/wireless/KM1046244
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Click to expand...
Click to collapse
Because idiots around the US have no idea what they're talking about then they say "VoLTE on AT&T only works with AT&T-branded Android phones or iPhones". As long as a manufacturer certifies their device with AT&T, and configure their devices with the proper IMS profile for AT&T's network, VoLTE will work. Google (HTC/LG) certified the Pixel 2 / 2 XL with AT&T for VoLTE and RCS, both of which work if all criteria are met (proper SIM card, IMEI updated in billing system, options turned on), and right now, 8.1 DP1/DP2 are needed to use VoLTE on AT&T's network, as the modem/IMS configuration was updated on the phone to support it.
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
VoLTE is enabled in Android 8.1 for AT&T. I just flashed the final factory image and it does indeed work. You do have to verify that your sim card is properly provisioned for VoLTE. As for the WiFi calling portion of this conversation, I still cannot access the "Wi-Fi calling" setting within "Mobile network settings."
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
Check to make sure your sim card supports it. If it does you'll wanna call att and have a technician make sure your account is provisioned properly. Also you'll need to make sure they have the IMEI of your phone.
Sent from my Pixel 2 XL using Tapatalk
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
and again....
https://www.att.com/esupport/article.html#!/wireless/KM1046244
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
lyall29 said:
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
Click to expand...
Click to collapse
Is advanced calling enabled in settings/Network &internet/Mobil network/advanced. ??
If yes, then look at the link 2 posts above yours.
Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
WiddleyScudds said:
Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
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You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Sent from my PH-1 using XDA Labs
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
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Really? How does that work?
WiddleyScudds said:
Really? How does that work?
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I read it when I first got the device... It doesn't show in their system... So I still have LTE... But if I told them... I'd be screwed...
Sent from my PH-1 using XDA Labs
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
starbiker99 said:
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
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What exactly is your point
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
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Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
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I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
Sent from my PH-1 using XDA Labs
rignfool said:
I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
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I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
WiddleyScudds said:
I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
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My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
Sent from my PH-1 using XDA Labs
rignfool said:
My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
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Wouldn't doubt it. Nonetheless, thanks shedding some light on the issue. Luckily my dad still pays my bill, or I'd be out of there so fast. I hate AT&T.
doctahjeph said:
Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
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So APN is not the problem, now I'm gonna have to drive to AT&T & make a scene. If anyone has any more info I'd be glad to hear it. If someone did change their APN and got it to work I'd love to know.
WiddleyScudds said:
What exactly is your point
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My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
starbiker99 said:
My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
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I can't get service at all on the NXTGENPHONE APN. Only the attached phone one works.
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
WiddleyScudds said:
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
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Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
doctahjeph said:
Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
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You mean 4G is now supported? The phone has always been supported.
WiddleyScudds said:
You mean 4G is now supported? The phone has always been supported.
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Yes while you could use the device on AT&T as many of have it was not a recognized device by at&t. If you gave them your IMEI they wouldn't recognize the device as an official AT&T compatible device. Why some people like yourself don't get the full AT&T experience like LTE. That won't be an issue now. The essential PH-1 is an officially recognized device by AT&T.
So do I need a new sim now? I've been messing around with settings and still can't get 4G.