Ghost touches near the volume up and down buttons - Essential Phone Questions & Answers

I have 2 PH-1s one of them has this random issue that Essential support says is software related.
Would appreciate input from fellow owners
https://youtu.be/61TOTt7iERk
Sent from my PH-1 using Tapatalk

I had this happen to me today after the Oreo update, but it was perfectly fine with stock 7.1.1
Anyone else seeing this?

I have noticed ghost touches as well following 8.1 official update. They now happen about 1-2 times per day. Nothing changed from before except OS version. Didn't have this issue on the beta either.
Turning the screen off and back on fixes it temporarily, but it comes back.

FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.

I also got in touch with Essential support a few days ago for the second time. I can tell their support is from the US which I appreciate in a company, but this phone is agitating and their troubleshooting makes it worse. All manufacturers from Apple to Samsung may make you jump through these hurdles but it's same issues with this phone. I believe they know it. So why waste my time asking about water damage and drops? Come on. I'm going to do a hard reset since I took the latest update but have already switched back to my s8 as my DD. I'll check if turning the screen off and back on again fixes it. Even if it's briefly I could maybe live with doing that. I couldn't get any letters to register when typing a text in the standard messaging app.
I bet the issue has something to do with the hardware. Ceramic and titantium? I know my reception is so much worse when Sprint's network is being put to the test on the highways with the Essential when compared to the s8. It may just end up being the perfect media player in the car. 128GB of music and use it as the Waze/Google Maps device...

coolmaster121 said:
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
Click to expand...
Click to collapse
Good to hear. In Canada we don't have that option. Let us know when f the problem is fixed or if it happens again. Like I said in my case the issue really started on Oreo 8.1.

Could grip detection have something to do with this?

sam2c said:
Could grip detection have something to do with this?
Click to expand...
Click to collapse
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.

dhorgas said:
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
Click to expand...
Click to collapse
Exactly... It keeps occuring more often than not.

Related

[Q] Just sent HD2 back to HTC (screen issue), opinions/info?

So, I've been having the screen sensitivity issue, jaggedy drawn lines, randomly typed keys, etc.
Now, has anyone else done the same?
As the problem is intermittent, what're the odds they'll actually fix it?
Also, is it actually going to be gone 2-3 weeks or do they usually turn around quicker?
I miss it already
mine was gone for 24 days, all it needed was a software flash. overall, good service, but could be quicker......
if they just flash the software I'll not be happy, I could do that myself.
Antimus said:
So, I've been having the screen sensitivity issue, jaggedy drawn lines, randomly typed keys, etc.
Now, has anyone else done the same?
As the problem is intermittent, what're the odds they'll actually fix it?
Also, is it actually going to be gone 2-3 weeks or do they usually turn around quicker?
I miss it already
Click to expand...
Click to collapse
I have this issue too, and I read about it on some other threads as well.
I'm not really sure what is causing it, but its more likely to be a hardware issue rather than software.
Although my friend bought his HD2 recently, and his phone doesnt have this problem. I guess this issue is fixed in newer HD2s
You can see this thread for discussion and videos about this issue
their service is worst ive ever know...4 weeks so far....never going to send my phone to them, rather send it to dodgy kev from the pub to fix

TouchScreen issue resolved in gingerbread?

So before the gingerbread update i was experiencing the nexus one touch screen issue. This issue would happen mostly when the phone would be charging or warm, and the y coordinate of the touch screen would be off by about an inch. (I would post a link to youtube but i can't yet... new member =/ ) So if you try to answer your phone while the defect was active, you couldnt, because touching the slider would be recognized as trying to touch the 'menu' key on the phone.
Anyway, after gingerbread got pushed to my device, i have yet to experience this issue!! i havent been able to find anyone reporting this resolution. i'm extremely please about this because it was becoming a deal breaker after i missed an important call because i couldnt answer my phone due to the issue!!
anyone else experiencing this resolution!?
In my experiences it does still occur, although seemingly less frequently. It is a hardware problem though so probably won't disappear regardless of the OS
Hollow.Droid said:
In my experiences it does still occur, although seemingly less frequently. It is a hardware problem though so probably won't disappear regardless of the OS
Click to expand...
Click to collapse
Yup. For some reason I have worse now than before. Maybe I'm just using it more now. Lately it's driving me nuts, to the point of actually looking at a replacement.
Memnoch30 said:
Yup. For some reason I have worse now than before. Maybe I'm just using it more now. Lately it's driving me nuts, to the point of actually looking at a replacement.
Click to expand...
Click to collapse
this is where I was at before the push, i was seriously considering the incredible s, but for now it seems to have completely disappeared from my device...
I've also heard its a hardware issue (I do believe it to be true, not questioning that), so i found it extremely odd that its not happening now on my device.
Guess I'll just keep my mouth shut and enjoy
Observed no difference. The bug still appears every now and then. Doesn't bother me much because it usually occurs when the phone's charging. Not when I'm on the street using it. I heard that removing any kind of screen protectors can actually solve this problem.
NexusDro said:
Observed no difference. The bug still appears every now and then. Doesn't bother me much because it usually occurs when the phone's charging. Not when I'm on the street using it. I heard that removing any kind of screen protectors can actually solve this problem.
Click to expand...
Click to collapse
*gasp* not my invisible shield!?
Memnoch30 said:
Yup. For some reason I have worse now than before. Maybe I'm just using it more now. Lately it's driving me nuts, to the point of actually looking at a replacement.
Click to expand...
Click to collapse
I had it terribly after the GB OTA, I wiped cache & dalvik and it all but went away. One occurrence in a week and a half, and I've been using the crap out of the phone.
Slightly off topic question: On stock Android, is wiping cache the same as wiping the dalvik cache? The stock recovery doesn't have the "wipe dalvik" option, only "wipe cache".
No it's not, but if you have root you can wipe it manually by removing the contents /data/dalvik-cache/
Rusty! said:
No it's not, but if you have root you can wipe it manually by removing the contents /data/dalvik-cache/
Click to expand...
Click to collapse
Thanks. But every time you flash an official update, the cache gets wiped and rebuilt though, right? That's why after each update it takes a long time to boot.
I still have the touchscreen issue. i think it will never be solved because it's an hardware issue, not a software one.
So the problem still appears, maybe a little less frequently.
I still have the prob but it's different with 2.3
Before 2.3, the touchscreen problem was unpredictable and could happen at almost anytime, whether charging or not. I replaced the handset but the problem persisted.
Since upgrading to GB, I've noticed a very clear pattern. If I'm charging my device and unplug it before it is fully charged, the touchscreen becomes extremely erratic to the point I must reboot the phone. If it's allowed to charge completely it's okay.
It never happens when it's is not charging.
Still annoying as hell but I've moved to Africa and having the device replaced is a real challenge. So I guess I'm stuck with until I replace it.
Still has issue
Stock, no modification at all. Today when I was rearranging icons in ADW Launcher, it seems that the screen registered click below where my finger actually was, same as the problem I saw previous to updating to 2.3.3. The phone was not hooked to a charger at the time.
Stock GRI40 here on my Nexus One...same issues that i've already had with Froyo. As it was posted before, it's a hardware issue; and the Nexus S is the new kid on Google's block, so i'm not expecting anything to improve our screens.
filippogiad said:
I still have the touchscreen issue. i think it will never be solved because it's an hardware issue, not a software one.
So the problem still appears, maybe a little less frequently.
Click to expand...
Click to collapse
Theoretically, there is a chance they could fix a software workaround for the hardware problem. If the error happens in only specific circumstances, and ALWAYS happens in those circumstances, then just teach the phone to know when those circumstances are happening, and tell it what to do in those cases. However, I doubt anyone at Google is working too hard on this problem. I agree, it seems to be much less frequent than it ever was. Seems likely that they may have added a little something to help us out.
brettbellaire said:
Seems likely that they may have added a little something to help us out.
Click to expand...
Click to collapse
Or more likely, it could be unintentional.
So even with official OTA it's still here?
Remember me of the ''crazy'' screen problem we had before while charging,perhaps it's a hardware problem after all
This is a main reason why tomorrow i'm getting a new galaxy s.
I tried a lot of custom and stock roms, I sent my phone to HTC and they replaced hardware, but this issue still persist. And it cause me a lot of problems, especially while driving...
I also still get that glitch but not as frequently. I noticed that i didn't need to reboot the phone to fix it. All i need to do is tap the power button to shutoff the screen and then re-tap to turn it back on and it'll show the lock screen. Slide to unlock and the screen is precise once again.
The bug is still there for me also. However, I didn't seem to have it as bad as some did originally, and now I've noticed that it's happening even less frequently.

[Q] Is it Phone Issue or OS issue

Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
Click to expand...
Click to collapse
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
ph00ny said:
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
Click to expand...
Click to collapse
Thanks for your reply. Then this must be phone issue. I'll take it to the Samsung service center , let's see what they have to say.
Sounds like a defective phone. Mine doesn't behave like that.
Sent from my GT-N7000 using Tapatalk
I've had my Note for 2 weeks, never once has it froze.
100% you have a defective phone, take it back to Samsung service/repair centre.
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
ohmyigod said:
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
Click to expand...
Click to collapse
Yup its a phone issue. My SGN hasnt had any issues yet. I am also using go launcher & added a couple of mods but not a single freeze in past 1 week.
Touch wiz on SGN is laggy compared to other versions.
These things happen to me when I try overclocking / undervolting too much but not on stock firmware. Looks like a defective device.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
Click to expand...
Click to collapse
Try to flash a new firmware and check the problem again.
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
ChodTheWacko said:
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
Click to expand...
Click to collapse
As I had mentioned this is my 1st Android phone (and expensive one ), so I am not very adventurous with it at the moment.
I had downloaded following apps from Android market.
1. 3G Watchdog
2. Lookout security and Antivirus
3. etc
After my 1st major experience with Screen freeze, I performed hard reset and had performed updates for Flash, Google Maps. That's it. Still I found my phone freezing from time to time. There were no custom ROM or widgets on my phone.
BigQ said:
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
Click to expand...
Click to collapse
I had not put SD card. 16GB is enough for me
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
ohmyigod said:
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
Click to expand...
Click to collapse
hi ...im also facing the same problem as u...any update from samsung for ur phone?
I'd resist installing any security or anti virus apps.... Too intrusive and always running in the background.
Sent from my GT-I9000 using xda premium

screen sensitivity too high!

Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
I've noticed that the screen is crazy sensitive. It's almost like i didn't even touch it yet and an app will open or the screen will swipe... Interested if there is any was to adjust it a bit as well.
At first I thought this was just a subjective thing that random people were experiencing but last night I was playing monkey King escape and it kept swiping me to the side when I would swipe up and vice versa. Also getting random clicks when scrolling through menus and webpages... And I'm using cases so it's not edge sensitivity. As much as I like everything else about this phone I can't deal with something as basic as that going wonky on me for this amount of money.
cpufrost said:
Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
Click to expand...
Click to collapse
I'm having the exact same problem. It's very frustrating. It is difficult to do anything without unintentional opening apps and links. I'm hoping this is a software issue that can be resolved with a firmware update. If I cannot find something where Samsung acknowledge this issue before my 14 day return period is over. I may just have to go back to my S6. That's a shame because I really love everything else about this phone. There is a discussion about this issue here. http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-touchscreen-overly-t3326936
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
dazednconfused said:
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
Click to expand...
Click to collapse
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Eddie Hicks said:
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Click to expand...
Click to collapse
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
dazednconfused said:
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
Click to expand...
Click to collapse
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Eddie Hicks said:
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Click to expand...
Click to collapse
I'm getting that same case!
yeah, I think a firmware update should fix that sensitivity and bring it down a tad. Not sure if all variants (Sprint, T-Mobile AT&T?) have it set this high or if it's just Verizon. To me, it's not like a dealbreaker or anything, but ideally I would like it lowered some.
I have the same issues with extra screen sensitivity, so does my wife's regular S7. Actually when typing responses on this forum, I often hit the wrong thng on my SwiftKey keyboard on accident and it closes out everything lol. Then I have to start over. I'm not even sure how the heck it's happening.
Sent from my SM-G935V using Tapatalk
The S6 Edge+ was nearly flawless.
Tapatalk browsing on this (S7 Edge) makes me want to throw the damn thing! LOL
Maybe this is Samsung's answer to TW lag. Just like in the old days (I'm talking i486 w/ Win 3.1 LOL) of making the mouse tracking fast to make the computer feel faster.
Just posting to say my screen is too sensitive as well. I fixed some false presses with a case, but still regular scrolling and clicking can be hit or miss if I'm hovering too close to the screen.
I've noticed this also, trying keeping your finger not so close to the screen when using it lol.
I found a solution for my over sensitive screen
I really feel stupid for my last post. I should have not jumped the gun so soon. I should have given it some time. Anyway after working great for the hours as I played around with the phone yesterday the over sensitive issue has returned today though not quite as bad as before. I just left a local Verizon corporate store to make an exchange. The problem is they do not have any S7 Edge's in stock nor have they ever received any S7 Edge's in their shop. Almost 2 weeks since the official release and not one Edge phone. They did have the regular S7 in stock and I considered switching to one. I also had my S6 with me and considered re-activating it. I ended up leaving with my Edge. I pre-ordered my Edge online and have one more day to decide to send it back or not. Sorry if anyone used that Verizon repair assistance and it didn't work. I meant well.
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Eddie Hicks said:
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Eddie Hicks said:
I called Verizon tech support today...
Click to expand...
Click to collapse
Ok I did this and since I don't have much on my phone I chose NOT to back it up.
It downloaded a big file (the latest fully updated ROM, presumably) so if you don't have a fast connection this may take some time. We were getting good speed so it only took a minute or two.
It does seem to be better.
It needs to settle in before the jury's out.
Definitely worth the set up as new if it turns out to be the solution.
It was driving me nuts.
mwshows said:
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
See my update on my original post please. As far as the data issue, I purchased my S6 last November from Best Buy. They set everything up in the store as far as my Verizon and Samsung registration. On the way home unbeknownst to me the phone was restoring all of my dozens of apps from a backup on Verizon. I was in my car with no wifi and I didn't realize what was happen until I received a text message from Verizon informing me that I was almost out of data. I shut off mobile data right away but I had very little left at that point. Apparently downloading loads of apps eats a lot of data.
I have sensitive S6 (it may be similar to other S)
This suggestion is from somebody else but it worked for me.
try this:
setting | personal | accessibility | dexterity | press and hold change it from 0.5 to 1.0
Changing that setting didn't work.
This phone is useless IMO for browsing in most apps. Every time I touch to scroll where there's an item that's clickable it selects it. VERY annoying. NEVER had this before in any device. Methinks this is going back.
I hit the twitter or Facebook link in posts when scrolling occasionally but it's few and far between.

WiFi static noise/buzzing sound

Hi, when WiFi is enabled (doesn't matter if connected to a wireless network or not) I can hear from the top of the phone static noise probably due to interference, this is very annoying during calls. When I turn off WiFi this strange noise disappear.
I think this isn't so normal. Has anyone run into the same issue?*
Send phone back to OnePlus, they should give you a new one.
Same with me. But is barely noticeable!
I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.
It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.
xgerryx said:
I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.
Click to expand...
Click to collapse
It seems completely fixed with last update (4.5.3). Try and let me know.
einermusstot said:
It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.
Click to expand...
Click to collapse
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
Click to expand...
Click to collapse
maybe it depends on more than just your wifi, there could be many interference signals. I dunno, I am not a developer.
xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
Click to expand...
Click to collapse
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.
capitanouncino said:
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.
Click to expand...
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I was finding that when I moved my head away or pushed the phone against my ear that the frequency of the sound would change too. Kind of like it was reacting to the distance. It could have also been that the tone changed since I was at different distances. I don't even have enough posts to submit a bug report on the OP forums. Can someone go do that? Maybe this is a warranty item. I saw nothing at all there about this issue when I scrolled through 10 pages of other things.
In have the same issue, on wifi and cellular data. It's not that annoying, but still.. Hope this can be fixed with an update.
OP5 brand new mobile creates buzzing sound
really i am also facing this buzzing issue at the receiver ...i have tried in safe mode also *#808# but no use the same buzzing sound comes ...... not continuous , but often which irritates and annoys me ..
The 4.5.5 update fixed my issue. Hopefully it does for everyone else. I will report back here if it happens again.

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