Phone refusing to charge to full - Huawei P10 Lite Questions & Answers

P10 lite build number LX1AC02B133
Recently my phone has not been charging to full, tested with the official charger and also 2 different 2.0A chargers. The current one hasn't moved for 15 minutes from 91% with light to no usage. Battery usage in settings suggests nothing untoward.
Any ideas?

Same cable? Try another cable. Last instance, factory reset.

Different cables used, also charges slowly when turned off. Doubt it's something that requires something as drastic as a factory reset, I've installed no new apps and the phone is stock.

Can't think of other things. Same outlet? Maybe there is something wrong with the phone. I would advise to do a factory reset.

Wiped cache partition and still not charging to full. I'll leave it for an hour or so with the stock charger when I get home from work and see what happens.

Related

[Q] Critical battery icon showing when powered on.

I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
mfarlow said:
I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
Click to expand...
Click to collapse
Happened to me several times (on both my focuses Rogers and AT&T), and I came to the conclusion it's a bug somewhere in the phone or the battery. I'm not sure exactly where the problem is (software, hardware) but I can tell you how I fixed it.
What happens is, the battery is almost depleted, it actually is 1%. The phone incorrectly reads that thinks it's charged fully and doesn't allow further charging the battery. So, you're not able to charge the battery correctly.
Now, as I previously stated in some other posts, I recommend having a standalone charger (Samsung i9000 ones are compatible are very cheap) as well as a secondary battery. The depleted battery gets charged fine in the standalone charger and when it passes 5% charge, it can be charged fine (again) in the phone.
This doesn't happen often, I believe it happened 5 times in more than 300 charging cycles (2 phones x 150 charges, I have them for over a year) so it's not that common.
I also found that it *may* work if you charge the battery in another phone.
As a general thumb rule, it's important not to leave the battery to completely discharge, and connect the charger/usb when it reaches about 40% (when you can, ofc). Please refer to my post here to see how you can preserve battery life.

Charging Isn't Working

I have had ongoing charging issues.
My original micro USB charging cable stopped functioning after some time. I switched to another one that worked very well for a few months. Than that one stopped working. I would plug either one in and it wouldn't recognize. I finally wrote it off as a faulty micro USB port so I ordered a POGO cable.
I got the cable yesterday and it started charging immediately. I got up to about 37% and than charging stopped. I unplugged, replugged, rebooted, etc. I left it on the charger over night. It's consistantly loosing power. I even tried switching it off and than charging without being booted. The battery charging indicator would come on, show the charging animation than disappear and continue to die.
I'm getting quite frusterated at this point. I am running CM 10.2. I have a sneaky suspicion that the culprit might be a corrupted part of the rom. My next step is to try things like factory wipe or flashing a new version of a rom. If that doesn't work, I don't know what else to try.
Any ideas?
Solved
It turned out to indeed be some problem with the rom. After doing a factory reset, it started to charge in the correct direction. I'm now at 100%.
Out of curiousity, does anyone know what would happen to a rom to make it drain a batter, even when connected to a charger?
elquesodio said:
It turned out to indeed be some problem with the rom. After doing a factory reset, it started to charge in the correct direction. I'm now at 100%.
Out of curiousity, does anyone know what would happen to a rom to make it drain a batter, even when connected to a charger?
Click to expand...
Click to collapse
If for some reason it is using 100% of its CPU, the Nexus 10 can potentially draw more power than the microUSB or Pogo chargers can provide.

Why doesn't my oneplus two charge properly

When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
tay17ruiern said:
When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
Click to expand...
Click to collapse
Are you using the cable that came in the box along with OnePlus Two?
Take backup and try factory reset. Report back.
krishna442 said:
Are you using the cable that came in the box along with OnePlus Two?
Take backup and try factory reset. Report back.
Click to expand...
Click to collapse
Yes, the cable and charger was in the box when i bought my phone. And take backup and try factory reset means buy a new cable and send the original cable back to the factory?
tay17ruiern said:
Yes, the cable and charger was in the box when i bought my phone. And take backup and try factory reset means buy a new cable and send the original cable back to the factory?
Click to expand...
Click to collapse
Umm.. no
All your data... like wifi passwords, google account, contacts(not media, when anyone says media, it means they are referring to photos, videos, music and documents) will be erased if you perform a factory reset.
Factory reset clears all your settings, accounts, downloaded apps, and app data.
EDIT: Report back, I'll assist you.
Also are you charging it from wall charger or PC/Laptop?
krishna442 said:
Umm.. no
All your data... like wifi passwords, google account, contacts(not media, when anyone says media, it means they are referring to photos, videos, music and documents) will be erased if you perform a factory reset.
Factory reset clears all your settings, accounts, downloaded apps, and app data.
EDIT: Report back, I'll assist you.
Also are you charging it from wall charger or PC/Laptop?
Click to expand...
Click to collapse
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
tay17ruiern said:
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
Click to expand...
Click to collapse
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
tay17ruiern said:
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
Click to expand...
Click to collapse
pitrus- said:
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
Click to expand...
Click to collapse
Yes, factory reset will not take more than 13mins.
How are you measuring voltage and current?
I'm having the same problem, i tried a factory reset and it was not solved. Now im going to try and flash a 6.0 Rom (Bliss Rom) and see if it gets fixed.
pitrus- said:
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
Click to expand...
Click to collapse
Where can i factory reset it? Do i need to pay when i factory reset it?
krishna442 said:
Yes, factory reset will not take more than 13mins.
How are you measuring voltage and current?
Click to expand...
Click to collapse
I downloaded a app called du battery saver. It controls and shows me ge voltage when i charge it and how often i charge it. But these days i can't charge properly and it keeps discharge when there's a slight movement when I'm charging.
tay17ruiern said:
Where can i factory reset it? Do i need to pay when i factory reset it?
Click to expand...
Click to collapse
No you don't need to pay for factory reset. Factory reset is a part of Android Code. You can find it in Settings > Backup & Reset. <-Do this only if you have back up.
Private Message me or message me on Hangouts.
---------- Post added at 10:39 AM ---------- Previous post was at 10:33 AM ----------
tay17ruiern said:
I downloaded a app called du battery saver. It controls and shows me ge voltage when i charge it and how often i charge it. But these days i can't charge properly and it keeps discharge when there's a slight movement when I'm charging.
Click to expand...
Click to collapse
to be honest, DU battery save is the worst thing you can download. Unistall it and try charging..
my device charges in around 2hrs.. how much is it taking to you for full charge?
later try this app for measuring current.
https://play.google.com/store/apps/details?id=com.gombosdev.ampere&hl=en
later use this app instead of Du Battery Saver
https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=en
I have the same problem and it is annoying as hell!
abhishekverma590 said:
I have the same problem and it is annoying as hell!
Click to expand...
Click to collapse
So, what did u do?
My less than a week old OPT is displaying similar issues. I think its the cable... If I use Ampere to check the amps, on the OPT with the stock cable, it averages about 180-200ma for a few minutes and then says power disconnected. Unplugging and replugging will again prompt the charging to begin, shows very low ma and finally same thing. The device just won't charge when powered on. However if I turn it off, the charging icon stays on for a long time, so perhaps the software is telling it to disconnect the charger when the input received is too low. Not sure if its okay to charge with the phone off and at very low ma, but I may have no option at the moment.
I know the charger is not the problem because I installed Ampere on my Samsung tablet and tried the same charger (stock OPT) with the samsung type b cable. 1400ma it was averaging. Tried the OPT stock cable with another charger as well as a battery pack, same thing, less than 200ma for a few minutes and then zzzzzzz ...
To make absolutely sure its the cable and not the phone, I've ordered a Type C adapter. Hopefully will receive it tomorrow and can rule out a phone problem. In the meantime, I am also asking around to see if any of my friends might have a Type C cable. If they do, can check against that also.
UPDATE: Tested with friend's Type C cable from his Xiaomi 4C. Works perfectly. The cable is defective. Amazon is giving me a free cable, so all is well ... for now
tay17ruiern said:
When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
Click to expand...
Click to collapse
I personally had this problem and also my cable pin used to pop out ad soon as i plug it into the port of phone. Then i read that oneplus 2 USB c is not according to standard dimensions. Oneplus ceo said that he'll replace the cables free of cost. I sent it and got repaired.
Thus contact the oneplus service and they'll reply you!
And other than that, don't plug the charger into an extension as the power supply is limited.
If u are really unable to wait for full charge, turn on airplane mode or switch off and charge it (which is worse i guess )
gofunzone9999 said:
I personally had this problem and also my cable pin used to pop out ad soon as i plug it into the port of phone. Then i read that oneplus 2 USB c is not according to standard dimensions. Oneplus ceo said that he'll replace the cables free of cost. I sent it and got repaired.
Thus contact the oneplus service and they'll reply you!
And other than that, don't plug the charger into an extension as the power supply is limited.
If u are really unable to wait for full charge, turn on airplane mode or switch off and charge it (which is worse i guess )
Click to expand...
Click to collapse
How did you repair the cable? Can you teach me how? And is the oneplus cable of yours working now?
karthikrr said:
My less than a week old OPT is displaying similar issues. I think its the cable... If I use Ampere to check the amps, on the OPT with the stock cable, it averages about 180-200ma for a few minutes and then says power disconnected. Unplugging and replugging will again prompt the charging to begin, shows very low ma and finally same thing. The device just won't charge when powered on. However if I turn it off, the charging icon stays on for a long time, so perhaps the software is telling it to disconnect the charger when the input received is too low. Not sure if its okay to charge with the phone off and at very low ma, but I may have no option at the moment.
I know the charger is not the problem because I installed Ampere on my Samsung tablet and tried the same charger (stock OPT) with the samsung type b cable. 1400ma it was averaging. Tried the OPT stock cable with another charger as well as a battery pack, same thing, less than 200ma for a few minutes and then zzzzzzz ...
To make absolutely sure its the cable and not the phone, I've ordered a Type C adapter. Hopefully will receive it tomorrow and can rule out a phone problem. In the meantime, I am also asking around to see if any of my friends might have a Type C cable. If they do, can check against that also.
UPDATE: Tested with friend's Type C cable from his Xiaomi 4C. Works perfectly. The cable is defective. Amazon is giving me a free cable, so all is well ... for now
Click to expand...
Click to collapse
Well, i bought a cable too and works alright now, i just wanna repair the original cable and make it as a spare cable.
tay17ruiern said:
Well, i bought a cable too and works alright now, i just wanna repair the original cable and make it as a spare cable.
Click to expand...
Click to collapse
There is no way to fixed the Oneplus original defective cable, it has a tiny resistor built into it which has the wrong resistance which can confuse the phone into believing it is connected to PC USB which brings down the maximum charging rate as not to cause a fire or damage the "USB port".

Phone not charging after 7.1.1 update

After this update it seems like OEM charger has stopped working. After googling it seems like this issue has been ongoing when OS updates rolled out in the past. I can't find a solution though. Most say just reboot and it will charge but its not helping. I can charge using an older charger with a usb c adaptor, but no the OEM fast charger so it can't be the port on the phone.
I've tried clearing cache and rebooting, but no dice. Don't want to do a factory reset of a fresh flash of 7.1.1 but I think I might have to try. Any advice?
Factory Reset.
Did a factory reset, didn't seem to help. Gonna try to just flash 7.1.1 fresh.
Tried plugging in to my laptop and get an error about USB port exceeding power limit and shutting off on the laptop... Thats a new one.
So tried multiple factory resets, beta unenrolled and reenrolled, and everything else I can think of. No dice. Maybe this is hardware after all with a timing coincidence... I dunno...
Are you sure your charger isn't water damaged or something?
I have the same problem. The charger doesn't charge the phone but it can charge the power bank for example. Also, when I use another usb type-c to usb 2.0 cable on my powerbank to charge my phone, it charges as usual.
I had similar issue on HTC phone that turned out to be a bad USB port on the phone. Shorted out somewhere and had weird charging issued would t charge, etc. It also shutdown laptop USB ports for requiring too much power
The issue fixed itself. I had to let the phone battery die. Like really really die. Like so dead I couldn't even get the google logo to come up. Then I plugged in to the OEM charger and it started working correctly.

A5 2015 won't charge unless restarted while plugged in

A couple of days ago my A5 stopped taking a charge whenever it was on. When I plugged it in, there would be no indication that it had been plugged in at all. I shut it down and plugged it in, and it would only charge that way, when I turned it back on, it would still be charging at a normal rate and it would appear normal. I don't think it's the battery's problem.
Also, I tried plugging it into my computer and nothing would recognize that there was a phone plugged in.
I've gone through all the motions. I've cleared cache, cleaned out the port, tried it with many different Samsung compatible chargers and different wall sockets. Software is also up to date. It wouldn't charge in Safe Mode either. I'm about to do a factory reset, will update if that does anything, I don't have high hopes because Safe Mode did nothing.
I think it's probably some software issue because it charges just fine after a reboot, so it wouldn't be hardware or my many many chargers.

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