Not sure if this is the right section to post this but in need of help/info please!! - AT&T Samsung Galaxy S7 Questions & Answers

So a week ago my galaxy s7 edge from ATT thats now on straight talk was hacked somehow very badly and not even 2 hours later so was my whole home network which was my desktop my laptop and my sons tablet. I have all the things i need to rid whatever vile thing/person/persons that infected me home network wise but my phone is a different story i was told by a local phone shop i could factory reset it using recovery and it would prolly fix the problem but as soon as i went into recovery and seen the little android guy i instantly got booted out of recovery and went right to my lock screen and quicker then id ever gotten to it so i restarted my phone again in recovery mode and instead of seeing the normal android recovery stuff i was greeted with about 4-5 swirling circles for about 2 mins then it took me straight to a blue screen that said odin and it immediately started to download something i had to hold the power and home button down for like a good 45 secs before it finally powered off. When i turned it back on it thankfully went back to my phone but i no longer had control of anything my radio band had been switched i couldnt access any of my folders like gallery, music, videos etc. for like a good 30 mins and i was denied access to google play store and i couldn't make or receive a phone call or a text for like 30 mins then my phone restarted itself 2 times on its own and when it came back on after the 2nd restart i could access my files and google play but the only browser i could use was Chrome. Dolphin which i have set as my default and have used for almost 2 years now without a single issue and the stock Samsung browser would force close on me soon as i opened them and alot it was in chinese like home icon and tab icon etc. and i had like triple the apps running in running services then normal and alot of the normal android system apps you would see running had a 2 at the end of the app name now and i couldn't do anything with them as far as force stopping them or disabling them and not just system apps either but normal ones too like my camera or memo app and the ones i could disable which was very few came right back undisabled and running as soon as i did it. I downloaded 3 different apps just to be thorough to see if i was rooted and all 3 said i wasn't but yet i could go into my files app and go all the way in my recovery file system and see my /sys/ priv-apps folders and others too im pretty sure a non rooted phone would never have access too and i also seen a directory named fake libs and a directory that had a bunch of apps for listening through the mic and turning the front and back cameras on and live broadcasting apps and an app for logging of every keystroke i made and lots of crazy txt files one of the txt files said downloaded mobicore hidden apps and the list of apps looks like they downloaded a whole repositories worth of stuff i was told by another local phone place that the first ones i talked to were idiots and even a full factory reset wouldnt fix anything and id need to flash it or have it flashed if i didn't know how which costed 90 bucks that i didn't and still do not have so i transferred everything i had access to and wasn't denied from to my sd card and did a full factory reset which actually fixed my radio band problem i can now make and get phone calls but still cant text and or receive them even thought straight talk has fixed it on their end like 4 times now so today i decided id try and learn to flash and flash it but was told if it was rooted and i did it a certain way id screw the phone up completely and if it wasn't rooted and i did it a certain way the same results would happen. I actually downloaded win rar and went back into the recovery system directory and the sys/priv-apps/ section and /fake-libs/ section and took like 16-17 screenshots of like only a 10th of all the crazy stuff apk wise and txt document wise that was in there id seen and rar'd it up so i could email it and post them along with this post but every email address i tried to send it to immediately sent me an error email response back saying it didn't exist or the person was not allowed to recieve emails even my own email account that i was sending it from because i thought id send it to myself and download it off my computer but soon as i sent it to myself i got the email doesn't exist error email i also tried sending it to a friend in FB messenger but messenger would force close on me every time id click on it to send it and at the moment i can still access my FB messenger but now can no longer send a message it sends out but never changes from the greyed out check mark so the person on the other end isn't receiving it i also tried calling people this evening but every call i made went straight to busy signal oh also the screenshots are still sitting there in my screenshots folder and i can access them and click on them etc. but im now denied access to win rar i go to click on it and it says access denied and google play says the same thing once again so i cant download another archiving apk and the RAR archive i made to begin with that was in my screenshots folder is gone now just disappeared like that and if i plug my phone into anything to try transfer them that way it says that my s7 edge is not equipped for data transfer but i can unplug it plug it back in and try to transfer a normal picture or an mp3 song or something like that and it will transfer just fine after about a 10-15 second hang/wait time. All i know is i want my phone back from these A-holes and i am willing to flash it just downloaded the newest odin and got the stock ATT android 7.0 rom but im at a loss after that as i do not understand the whole if its rooted do/don't do this or if its not rooted do/don't do that stuff plus seeing as how 3 different apps off google play have said it isn't rooted but yet i have been as far as the folders right before my boot sector and can see hidden system apps and a crap ton of /0/ folders and stuff and somehow have odin for a recovery even though the first time ive ever even been into recovery mode in the almost 2 years i have owned it was when i tried to factory recover it the first time a few days ago and if they have control of my phone like this and i do need to root it how would i even accomplish it without them stopping me?????? Please help me i'm tired of not having control over my phone and being listened too watched and logged by whoever if they might just actually be doing it since i seen the apks and such with my own eyes so anyone that may have any info advice tips or can help me in any way please please please do!!!!

Fake-Libs
I couldn't get Google Playstore to download pro key to an app just sat there at 100%. Went online stupidly and downloaded from some site. Lots of apps like you said. Muy Norton security doesn't show under device admin there was a blank listing with device admin set! ****ed up but trying to delete all without reinstalling entire phone!!! Just did that!!!!
#DON'TDOWNLOADFROMALTSITES

Related

bizarre error in market

Howdy. Most of the time when I try to download an app I get an error saying process com.android.vending and then I have to force close the download. Some apps can get thru I think the error only comes up with apps that need system permission( like using the internet or etc) I have googled the everlovin crap outta it but no dice. Hoping to find some help hehelp here. Thanks in advance......
i have the same issue, i think
I can get all the way to the last dialog, when it tells you what stuff the app needs to run (ie contact info, net access) I click ok and get that same force close error....
Now I have to say mine didn't happen till I tried to move my cache, to my sd card, I got 1 to download out of 15+ attempts. I have also removed the "hacks" that moved it to sd, to put it back internal and still no good, I'm gonna keep working it out today, so if I don't post another reply in the next 12 hours, my only fix was to hard reset and start over...
Like, enter your gmail account, redo settings & dl apps kinda "start over", kinda PITA, as my calendar alone will take an hour to re-set up all my stuff, sux.
Best of luck,
BhangbhangBHANG
Edit:
IN NO WAY DO I BLAME THE HACK OR THE PERSON WHO POSTED IT, I MUST'VE DONE SUMTHIN WRONG.
Sorry for the caps, just wanted to get that point across
i havent tried moving my cache or anything like that (accidentally accepted ota update) but i cant seem to figure it out at all. plus im loathe to call tmobile...just really dont feel like getting the runaround today.....

[Q] Issues downloading apps from marketplace after firmware upgrade

HI all, this past weekend Kies popped up with a notification that there was a firmware upgrade for my Galaxy S. I immediately downloaded and installed it, I guess a newbie mistake. When completed I found that all my apps vanished and my settings went back to out of the box state. Though annoying I spent much of Saturday morning trying to get my phone back to where I had it before the update. The issue now though is that when I log into the market I find I am unable to download certain apps, I get to the install button on the phone then I get an error message "file not found". This is troublesome as there are a few apps that I had before the upgrade that I can no longer install, including paid apps, (examples Pandora, Pure Calendar) nor am I able to install certain new apps. I read that the market will no longer display protected content after this upgrade. I spoke to Samsung who told me to take the phone back to the Bell store. Bell told me to call Samsung as it is a firmware issue
Has anyone else experienced this, and does anyone know of a solution to the problem.
Thank you
tori60 said:
HI all, this past weekend Kies popped up with a notification that there was a firmware upgrade for my Galaxy S. I immediately downloaded and installed it, I guess a newbie mistake. When completed I found that all my apps vanished and my settings went back to out of the box state. Though annoying I spent much of Saturday morning trying to get my phone back to where I had it before the update. The issue now though is that when I log into the market I find I am unable to download certain apps, I get to the install button on the phone then I get an error message "file not found". This is troublesome as there are a few apps that I had before the upgrade that I can no longer install, including paid apps, (examples Pandora, Pure Calendar) nor am I able to install certain new apps. I read that the market will no longer display protected content after this upgrade. I spoke to Samsung who told me to take the phone back to the Bell store. Bell told me to call Samsung as it is a firmware issue
Has anyone else experienced this, and does anyone know of a solution to the problem.
Thank you
Click to expand...
Click to collapse
Some people suffered market problems after upgrading to the UK-released JM1 last week. Apparently Samsung has to notify Google that they released an official update, so that Google allows access to paid and copy protected apps for that firmware. It took a couple of days for everyone to see everything over here. Maybe you just have to wait a bit (?)
Same happened here in Australia.. It was fixed the next day. I called Samsung to complain about it (when it was still happening) and was told that there was nothing they could do (which seemed like rubbish to me)..
If you are updating to a unsupported (beta) fw, make sure you install a rom or replace your build.prop file with a supported fw file.
Hi my phone is a month old now, everything is stock..no mods so far..I am having multiple problems with my phone.
- I cannot download anything from Market..it starts download and then 'download unsuccessful'
- FM radio never worked for me, not even after manually tuning it.
- I am not able to use wifi..it just says 'obtaining address...'
I did a factory reset yesterday and after that I was able to download 2~3 apps from Market..but today I am facing the same issue again.
Please help me guys..
Thanks guys for the help, it turns out that the issue was exactly what you said, but maybe more to the point, my own impatience.
Thanks again
sturmeh said:
If you are updating to a unsupported (beta) fw, make sure you install a rom or replace your build.prop file with a supported fw file.
Click to expand...
Click to collapse
I am on the Captivate running the beta I897UCJH2 firmware. I have market issue with some apps (e.g., Asphalt 5 HD, Fandango, and G4Tv) not showing up. I tried your method of copying over the build.prop file from the official I897UCJF6 firmware release. Even rebooted after doing that. The missing apps never showed up, so I reverted back to the JH2 build.prop file. Any other suggestions to fix my issue?
P.S. - Spoke too soon. This does work. Someone suggested clearing Market cache, followed by reboot, and then installing and reinstalling a couple of apps. And that did the trick.
from what i can gather it seems to be related to a location issue, as in certain apps will not show up for some countries and other apps will, etc.
so if you load firmwares from different geographic location the market is filtering what it allows/not allows bassed on the rom firmware location.
it'll be great if we can remove that filter and have it show everything online.
the work around that i do is find and download the apps via browser, instead of market
also avoid the barcode scanner downloads, which just launches the market app
AllGamer said:
from what i can gather it seems to be related to a location issue, as in certain apps will not show up for some countries and other apps will, etc.
so if you load firmwares from different geographic location the market is filtering what it allows/not allows bassed on the rom firmware location.
it'll be great if we can remove that filter and have it show everything online.
the work around that i do is find and download the apps via browser, instead of market
also avoid the barcode scanner downloads, which just launches the market app
Click to expand...
Click to collapse
Are you saying there a site where I can get the all the apks for these missing apps downloaded by bypassing the market? I have never run across it so far. Every one of the solutions so far has the phone launching the market app at some point, which fails, as the apps are not listed or downloadable there. The apps I am talking about are all free and should be legally able to be sideloaded, but how?

How to Remotely Power Off Your Samsung Galaxy Note 2 with a Simple Text Message

Gaining remote access to a phone isn't only for super hackers and spies. There are plenty of times when the average smartphone user would want to have remote access to their device.
Maybe you left your Android phone at home and coincidentally forgot to stop farming coins in your Plants vs. Zombies zen garden. By the time you get home, your phone will be dead. Maybe you forgot to enable Wi-Fi on your phone and let your friend borrow it to watch Netflix or something. Data charges through the roof!
What's the fastest way to fix this problem when you don't have hands-on? Remotely shut the damn thing off, and if you've got a Samsung Galaxy Note 2 or other popular Android device, it's as easy as sending yourself a text message.
The app is called Remote Turn Off and was created by developer RavinduSha. It works by executing the power down command via an SMS message—you send an SMS containing the phrase power#off to your device from any number and it will automatically shut down.
In order to install this app, the device must be rooted so you can access some system files. You will need to flash this .zip file or just place the APK into the /system/app folder manually and set the correct permissions. After the initial install, send the SMS phrase power#off to your device and it should ask for root permission.
And that's it.
Unfortunately, you can't change the text command, but that's no biggie. And if you can install this on your friend's Android device, imagine the prank possibilities! Your friend is sitting on the couch shooting for 3 stars on the final stage of Angry Birds Space and you remotely shut down his device. Awesome.
There is no folder or program file, so they will never know it's there, unless they know their stuff.
If you want to do more than just shut down your device remotely, look into aeGis, which lets you remote wipe your device, lock the screen, sound the alarm, and more (though, shutting down the device is not an option).
Hi looks good do you have a link for it as can't find it
Sent from my GT-N7100 using xda premium
Check on play store
https://play.google.com/store/apps/details?id=com.decad3nce.aegis
Sent from my GT-N7100 using xda premium
Don't want to burst your bubble but most anti-theft apps can do that and much more like retrieving your contacts, sms, locking the phone, making ring with an alarm etc.. They even can send you a sms with the new phone number inserted in the phone. This is old news.
There is another app called "agasthya" on play store. .. similar and can do a lot more. ..like you have left your phone in silent mode and you don't know where you left the phone. . You can send sms code to make it turn into sound mode and ring. ..many more options. ... give it a try
scribbled from my note 2 (N7100)
Give theftspy a try... available in play store. Can pull whatsapp, FB, sms, call log other that the usual reboot shutdown gps alarm...
sent via Hondata FP + NOS

Smart Switch or Start from Scratch?

Just curious if people use Smart Switch (or similar programs/apps) to transfer all the old data/contacts/music/apps to the new phone or start fresh, re-download apps one by one, etc? When I switch to a new device, I'm usually (maybe unreasonably) fearful that some stray bit of old or unused data or file will transfer over that will affect the performance of the new device, thinking I'm making it 'dirty'. I also use it as an opportunity to purge apps I don't use enough to warrant keeping them. Over time I always collect apps I use maybe one time and I leave them there, no reason why. Time to clean house!
Coming from S7E, when I go into Best Buy to pick up the S8+ I'm sure they'll ask if I want them to OTG the data over... No thanks, I want my baby clean.
With smart switch you can chose what you want to copy. Yo
I might have to check out this smart switch. I usually back up everything with Titanium then restore on the new device. The problem is that often causes problems if you restore the data that goes with the apps (last time I did that it screwed up notifications for things like whatsapp and emails), I think it was due to going from kitkat to marshmallow on my S5 and the difference in permissions handling between them probably screwed it up when restoring data. Of course not restoring the data means I lose all my save games, old messages in whatsapp, call logs, saved wifi networks etc etc so it would be nice to restore these things without screwing up anything on the new device. I wonder if Smart Switch (never heard of it before) could do it better than trying to restore from Titanium?
I guess not, just installed Smart Switch on my S5 and it won't even run. Tap to open it, it flashes up on the screen then vanishes.
I'm going to try smart switch, loading it now on my Nexus 6.
Sent from my Nexus 6 using Tapatalk
I used smart switch on my last couple of upgrades I usually backup to PC on the morning the new phones due to arrival.
Sent from my SM-G935F using Tapatalk
Well I still can't get smart switch to even load on my S5. Same thing constantly, tap the icon to load it, a smart switch screen flashes up then vanishes. No error messages and it stil shows in the recents menu, selecting it from there does the same thing, smart switch comes up, then vanishes again.
No idea why, I am using phoenix rom for my S5 which I think has bits of S7E firmware in it but that shouldnt cause an issue, the phone itself couldnt be running any better and its still a samsung android phone so smart switch should at least run, instead of vanishing without any kind of error message to give me a bluddy clue as to what i need to do to make it work.
Are there any good alternatives to smart switch? googling it just brings up the usual bunch of junk you get in these types of searches that i dont trust at all.
When I use smart switch it always gives me a rouge run away app that kills my batter and I end up factory resetting to correct it so what I started doing was sms backup and restore to restore my call logs, txt and sms messages including pictures and allowing Google to restore my apps ( no data) and go from there. Yeah I know I have to reset up my apps but I don't care at least I start from a somewhat clean slate and have everything I need . That's just my experience and opinion.
Sent from my SM-G935T using Tapatalk
If we're coming from a non-Samsung device, is there another tool we could use to do the same thing? As the bootloader will be locked, I can't rely on TiBackup or anything which I've always used in the past.
sanjsrik said:
If we're coming from a non-Samsung device, is there another tool we could use to do the same thing? As the bootloader will be locked, I can't rely on TiBackup or anything which I've always used in the past.
Click to expand...
Click to collapse
Helium backup and mybackup.
I like to tranfer everything because i have so much.
But funny thing is tho when i first got my s7 edge the smart switch didnt work, everything didnt tranfer.
Went to the note 7. Then went to a new note 7 (recall) still didnt tranfer my apps. Back to the s7 i went fresh and it now backs up correctly. So ill try the smart switch again.
Then box up ky s7e and ship it back
sanjsrik said:
If we're coming from a non-Samsung device, is there another tool we could use to do the same thing? As the bootloader will be locked, I can't rely on TiBackup or anything which I've always used in the past.
Click to expand...
Click to collapse
Smart switch works on multiple devices on Android and iOS. I'm going to give it a go first.
I always just start from scratch. Had too many problems in the past with apps misbehaving. I'd rather just devote a few hours to reloading manually than devote days to figuring out wtf is going wrong.
Starting from scratch. Had some issues with my pixel XL when I transferred my data
Nothing works 100% right when you transfer. It's just a fact. I've gone from S6 to S7, S7 to Note, Note back to S7, and other Android to Android transfers. Inevitably some app or setting screws something up. It might be minor, it might cause reboots. Not worth the risk. SmartSwitch is very slick, but it still can cause grief.
This is what I'd suggest based on past experiences.
1) Use an unencrypted SD card to copy photos, music, ringtones, and anything else media related between phones. There is no downside to this. You can save new pics to the SD card on the new phone while keeping all your old pics and it will just work. (Make sure and back stuff up. Phone or SD card, you never know when things will die.) You're coming from an S7, so you have that SD card option. If other users don't have an SD slot, copy the files to your computer and then to the new phone.
2) Make a list of all the apps that are relevant to you. There is likely a lot of baggage on your current phone you just left there. That app you downloaded once for one purpose that you never deleted. The app that is specific for the phone you're coming from and has no use on the new one. The picture editing app you downloaded but then started using something else. Bottom line, only bring along the baggage that you use. Adding back unnecessary stuff can just slow down a phone.
3) Set up your shiny new S8. Get it on your network. Get your Google account signed in. Go through ALL the system preferences. Turn off garbage settings you won't ever use (Edge sports for instance...). Set the timeout and security settings you will use.
4) Look over the apps that are on the phone already. Disable the ones you don't need/want. You can keep it basic and just do it in the app list settings or you can go a bit deeper and use an app from the Play Store to disable apps or go all old school and use pm on the phone's shell to do it. (pm -hide com.vznavigator.Generic for example) Once you've done that, your phone will be as pure as it can be without putting a custom ROM on it. Update the apps now or later.
5) Log into your Google account on a desktop browser and go to the Play Store. Use that list of apps you made before to bring them all up in the browser. Hit install there and choose your shiny new S8 as the destination. (This is just quicker than going into the Play Store on your phone and searching for each of them.) They'll download in the background on your phone as you choose them.
6) The crappy part. Set up the apps again. They're all installed fresh and clean so you'll need to launch them and put in passwords, accounts, settings, etc. It's painful, but it is the only way to guarantee that no gremlins on the phone came along with transfers.
7) Pop in that SD card you had with all your pics, music, ringtones, etc. on it.
8) Finish set up. Set your camera to use the SD card, choose the SD card as the storage location for offline YouTube and Netflix videos, etc.
9) Enjoy your new phone.
---------- Post added at 06:43 PM ---------- Previous post was at 06:31 PM ----------
sebastianraven said:
Smart switch works on multiple devices on Android and iOS. I'm going to give it a go first.
Click to expand...
Click to collapse
Don't do it. It seems so nice and slick, but it's caused grief every single time I've used it. Subtle glitches sometimes, force quits other times.
Averix said:
6) The crappy part. Set up the apps again. They're all installed fresh and clean so you'll need to launch them and put in passwords, accounts, settings, etc. It's painful
Click to expand...
Click to collapse
Thanks for the comprehensive list, good stuff there. To combat #6, I use a password manager (LastPass) which will autologin to my apps with a fingerprint. Saves a lot of typing, and I'll give the FPS a good workout and get used to the placement in the meanwhile.
i just use google account too download previous google store apps and populate the contacts. then get my 3rd party apk installed, that i keep on my sd card. things like unlimited skip pandora, etc.
I am coming from iOS, not sure how much it can be transferred... I guest only photo and contact, without apps...
Will missed some apps that I bought... need to buy it again on Google Store.
sanjsrik said:
If we're coming from a non-Samsung device, is there another tool we could use to do the same thing? As the bootloader will be locked, I can't rely on TiBackup or anything which I've always used in the past.
Click to expand...
Click to collapse
cloneIT
i like to start from scratch
skyhew said:
I am coming from iOS, not sure how much it can be transferred... I guest only photo and contact, without apps...
Will missed some apps that I bought... need to buy it again on Google Store.
Click to expand...
Click to collapse
I wouldn't even transfer photos. Just download Google Photos on iOS and upload them and then download them on the new device.
Sent from my iPhone using Tapatalk

how do i stop system update in progress?

can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process .
i entered my google account and it kept on freezing and would not set up
failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device
but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2
i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible
i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
gdroid666 said:
can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process . i entered my google account and it kept on freezing and would not set up failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2 i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
Click to expand...
Click to collapse
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
v12xke said:
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
Click to expand...
Click to collapse
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automaticall reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
gdroid666 said:
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automatically reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
Click to expand...
Click to collapse
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
v12xke said:
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
Click to expand...
Click to collapse
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
gdroid666 said:
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
Click to expand...
Click to collapse
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
i have no idea what you just said ,no idea how to do any of that ,this is a stock phone , there is no TWRP
how do you wipe and install and flash full google image
wifi is not an issue
yes i am aware apps are linked to the account but this is still retarded , it should put the apps under heading of which devices they were installed on when logged into that account ,now i got apps for 5 phones ago different carrier apps samsung app and all kinds of other **** ****ting up the list
if google had any god damn common sense they would at least include an option to list by device ,show you which apps you installed on which devices when you were signed into the account this is a really piss poor way of doing things , but then again so is everything google developers do
what makes it even worse is that there are apps in there that were not even installed by the account
but that were previously installed on other devices before you sign in like carrier apps and system apps and manufacturer apps all the preinstalled crapware so if you even sing in on a samsung device even for a minute it all gets sync to the list and there is not way to sort it, you can not filter by device
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
gdroid666 said:
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
Click to expand...
Click to collapse
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
v12xke said:
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
Click to expand...
Click to collapse
i can't use titanium backup because this is a stock device with major battery issues that has already been sent for warranty 3 times and been given back to me in the same condition with the same issues,early shut down and ridiculous battery drain
i can't root the device because it will void my apparently utterly useless warranty and i'm not sure i want to even do anything to this device now because it has so many issues with boot loops and early shut downs which i am already having since i got it so why would i want to complicate things and take more risks with it by adding root or custom roms when the damn thing don't even work to begin with, nobody can give a definite answer as to why these issues happen so i would rather wait till someone gets to the bottom of it which will probably be never
backup and restore should be simple and straight forward and reliable
it should show you a list of apps in both drive and on the device that you can restore from
not just list one latest one , this is not rocket science it should be part of the most basic functionality of the OS
and it is a mess there is really no excuse for this at all
i bought this thinking i could root flash custom roms and xposed but now i am scared to even power it on
i been waiting for 10 months now to get a device i know is not already fukt and can get over 1.5 hours SOT ,so i could start from a device i know had no known issues ,during this time N gets released and all these issues crop up and huawei and google refuse to
do anything for 10 months except waste my time making me send my phone 3 times only to return it without doing anything to it
and every time i send it in ,3 times now i have this issue and now they send me another label to send it back but will not guarantee i will be sent a replacement i do not have time to be setting up the hone every single week again and again every time i RMA it
this whole thing is ridiculous this post was least of the wasting of my time i can assure you of that
yeah i could have tried to do it manually but i do not remember what every app and setting had was from a phone i have not used in 2 weeks
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
v12xke said:
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
Click to expand...
Click to collapse
probably will be expensive to get installed $20 is cheap but it will probably cost $200 to put in, i hear this device is not easy to open at all
it probably was the battery it had severe battery drain before when i sent it in on MM, but now it has early shut down on top of it since they updated it to 7.1.1 and now to 7.1.2
they made it worse plus it has a big chip on the back bezel and a little chip

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