sprint HD voice - Essential Phone Questions & Answers

I noticed after the last update (not the oreo update) my HD voice was not working. So I went to settings to figure out the issue and noticed my option to enable it is now greyed out. I tried installing the Oreo update and it's still greyed out. Anyone else with sprint have this issue?
Also I know it may have been asked several times before. But is VoLTE not available on the essential phone? There is an option to use LTE to enhance voice but that doesn't give me VoLTE.

hellot1M said:
I noticed after the last update (not the oreo update) my HD voice was not working. So I went to settings to figure out the issue and noticed my option to enable it is now greyed out. I tried installing the Oreo update and it's still greyed out. Anyone else with sprint have this issue?
Also I know it may have been asked several times before. But is VoLTE not available on the essential phone? There is an option to use LTE to enhance voice but that doesn't give me VoLTE.
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I don't believe this phone supports VoLTE yet but might soon.

gk1984 said:
I don't believe this phone supports VoLTE yet but might soon.
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Click to collapse
Rather, Sprint hasn't implemented VoLTE yet. The PH-1 supports VoLTE.

LordLugard said:
Rather, Sprint hasn't implemented VoLTE yet. The PH-1 supports VoLTE.
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It's available on nearly every 2017 phone released by sprint. I'm using it on my G6 and Note 8

hellot1M said:
It's available on nearly every 2017 phone released by sprint. I'm using it on my G6 and Note 8
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Click to collapse
Sprint does not support volte, their own website even says it.
Sent from my PH-1 using Tapatalk

jasonevil said:
Sprint does not support volte, their own website even says it.
Sent from my PH-1 using Tapatalk
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Link?

LordLugard said:
Link?
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https://www.sprint.com/en/support/solutions/services/faqs-about-calling-plus.html
Sent from my PH-1 using Tapatalk

its not VoLTE, its HD voice using 1x advanced. VoLTE should come when the network is densified enough to handle it but the only difference is data while calling from what i gathered and some higher quality than the current HD voice

Related

Voice over LTE?

I was just reading an article that AT&T is planning to launch their first phone with Voice over LTE (VoLTE) but I was looking through the" hidden" menu on my AT&T G2...and I had the option to turn it on. Is it true that we have VoLTE?
Sent from my LG-D800 using Tapatalk 4
No one?
Sent from my LG-D800 using Tapatalk 4
Yes the phone is volte ready (or so the LG site says so) but it wont work till the carrier probably pushes a ota enabling it. Also it wont work till the carriers throw the switch on the towers enabling it too.
x714x said:
Yes the phone is volte ready (or so the LG site says so) but it wont work till the carrier probably pushes a ota enabling it. Also it wont work till the carriers throw the switch on the towers enabling it too.
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Click to collapse
Yep what this guy said. The Snapdragon 800 chipset has VoLTE support so any phone running this chipset could theoretically be enabled to use voice over LTE.
x714x said:
Yes the phone is volte ready (or so the LG site says so) but it wont work till the carrier probably pushes a ota enabling it. Also it wont work till the carriers throw the switch on the towers enabling it too.
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Click to collapse
Thanks! Both of you, I thought it was, I just never paid attention till I saw it thanks again
EniGmA1987 said:
Yep what this guy said. The Snapdragon 800 chipset has VoLTE support so any phone running this chipset could theoretically be enabled to use voice over LTE.
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Click to collapse
Sent from my LG-D800 using Tapatalk 4
I have set everything up and can not make a video call. Has anyone made a call successfully? I have VoLTE checked and video calls shows (but is grayed out). I see not option in dialer to make video call???
dreitzell78 said:
I have set everything up and can not make a video call. Has anyone made a call successfully? I have VoLTE checked and video calls shows (but is grayed out). I see not option in dialer to make video call???
Click to expand...
Click to collapse
VoLTE stands for VOICE over LTE, not video calls over LTE.
lg g2 international version also VOLTE capable and in our country volte network also present still I am enable to use VOLTE in my lg g2

TMobile

Curious.... What are people going to do if they get the phone on TMobile and it has no volte? Essential won't tell us so who knows
I thought this was already stated that it would work with all carriers including Tmobile
Yes but that doesn't mean it will support volte, HD or evs
I’m pretty sure it was asked directly if the phone would work with those features and they said if the service supports it then it will work as intended. The only questionable thing was some sprint uses which I forget what it was.
well, my Mi Note 2 supports VoLTE so I have no reason to think that this device will not work accordingly.
eakrish said:
I’m pretty sure it was asked directly if the phone would work with those features and they said if the service supports it then it will work as intended. The only questionable thing was some sprint uses which I forget what it was.
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Essential has to certify the device with Tmobile.
skw5115 said:
well, my Mi Note 2 supports VoLTE so I have no reason to think that this device will not work accordingly.
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Click to collapse
On Tmobile USA?
km8j said:
Essential has to certify the device with Tmobile.
On Tmobile USA?
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Click to collapse
Yes on TMobile USA. Also, if I'm not mistaken, it's already certified on T-Mobile, just not Verizon.
Only Verizon certification is not complete. At least from the information I have.
I have the phone on T-Mobile and it supports Wi-fi calling, HD Voice, and VoLTE out of the box.
KalenXI said:
I have the phone on T-Mobile and it supports Wi-fi calling, HD Voice, and VoLTE out of the box.
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Click to collapse
Where are you able to confirm this on the phone?
iswope said:
Where are you able to confirm this on the phone?
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For wi-fi calling I just went to an area with wi-fi but no cell signal and confirmed I was able to make a call with it turned on. For VoLTE I just checked that the data didn't drop to 3G or EDGE when I made a call. And for HD Voice I just called another T-Mobile phone and it'll say "HD" next to the call timer if it's an HD Voice call.
Wifi calling turned on today on my phone after not working the past 3 days.
KalenXI said:
I have the phone on T-Mobile and it supports Wi-fi calling, HD Voice, and VoLTE out of the box.
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Any band 12 support?
Charkatak said:
Any band 12 support?
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I'm in Houston Texas, and depending the area where I am sometimes I'm in band 12, but the majority of the time I'm in band 4.
Sent from my PH-1 using XDA-Developers Legacy app
ndonnine said:
Wifi calling turned on today on my phone after not working the past 3 days.
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Might have been that your APN updated. I had to manually edit the APN to reflect the proper settings and all features have worked since.
parusia said:
I'm in Houston Texas, and depending the area where I am sometimes I'm in band 12, but the majority of the time I'm in band 4.
Sent from my PH-1 using XDA-Developers Legacy app
Click to expand...
Click to collapse
So when your phone is in band 12, have you tried to make a call and stay on that band?
Charkatak said:
So when your phone is in band 12, have you tried to make a call and stay on that band?
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Click to collapse
I will try next time when I get into band 12 area and let you know.
Sent from my PH-1 using XDA-Developers Legacy app
So, after all the latest updates, are there any issues with the Essential phone working on TMobile? I was hoping to by one.
shochman said:
So, after all the latest updates, are there any issues with the Essential phone working on TMobile? I was hoping to by one.
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Click to collapse
Same here...how is this phone running on T-Mobile Essential users? VoLTE? WiFi Calling working?
3's&7's said:
Same here...how is this phone running on T-Mobile Essential users? VoLTE? WiFi Calling working?
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Click to collapse
They both work for me. In Dallas.

Pixel 2 XL and AT&T VoLTR

Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
g33k3r said:
Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
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Click to collapse
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
Sent from my Pixel 2 XL using Tapatalk
browniegirl said:
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
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Click to collapse
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
If HD voice is working on the beta is WiFi calling working as well?
g33k3r said:
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
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Click to collapse
How did you enable it
cjkacz said:
How did you enable it
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Once you install the beta, you just go under mobile, advanced, and you should see a lte setting
cjkacz said:
How did you enable it
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see attached
uicnren said:
see attached
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I have that but when I make a call it switches to H+
I installed the beta, and that option was automatically selected.
Yep. Just tried turning on LTE only and I cannot make a phone call. So option is there, but not working at present.
Anybody know how to enable WiFi calling on this phone, or does ATT block any phone not approved and sold through them?
works for me when i make a call, LTE stays on
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
How did you get VoLTE turned on?
Edit: Realized there must not be a switch. Also decided to not be a dummy and actually read the first page of posts. LTE stays on for me when calling now.
Now if we could get enhanced messaging (10 mb limit) and wifi calling/texting, we'd be onto something
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
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interesting. did you have to give them IMEI or any other info particular to those phones?
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
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Click to collapse
uicnren said:
interesting. did you have to give them IMEI or any other info particular to those phones?
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Click to collapse
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
cjkacz said:
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
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Click to collapse
That sounds a lot more like AT&T
uicnren said:
That sounds a lot more like AT&T
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Click to collapse
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
eep2378 said:
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
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Click to collapse
Yep. It would be a clear departure from their current position that only AT&T branded devices get these advanced features.
One can hope though.
Just had a chat with AT&T. You do need to contact them and give them your IMEI to get VoLTE working. Mine now works.

Wifi Calling on At&t Google Pixel 2 XL

Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
How did you get this to work? I've been trying to days to enable this option. I pushed "adb shell settings put global wfc_ims_enabled1" but to no avail has it worked.
I am on AT&T and have tried this with both a Google Pixel XL 2 from Google and Verizon. If you could give me any details of what your setup is like so I can try to enable this I'd dearly appreciate it!
gettingerr said:
Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
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Click to collapse
+1 how? Very curious.
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
This is the first I've seen the option even appear. Will test some calls and report back.
uicnren said:
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
Click to expand...
Click to collapse
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
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Click to collapse
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Kooswithak said:
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
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So you're saying that after the ADB command was set, and you're in an area that legitimately has 0 cell service (not just very low/nearly unusable)? Screenshot of this, please?
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
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Click to collapse
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
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Click to collapse
It's working on the developer previews. Just talk to an AT&T tech and have them provision your SIM for it.
Sent from my Pixel 2 XL using XDA Labs
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
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Yes, it works fine, if you meet all of AT&T criteria.
uicnren said:
Yes, it works fine, if you meet all of AT&T criteria.
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At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
https://www.att.com/esupport/article.html#!/wireless/KM1046244
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
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Click to collapse
Because idiots around the US have no idea what they're talking about then they say "VoLTE on AT&T only works with AT&T-branded Android phones or iPhones". As long as a manufacturer certifies their device with AT&T, and configure their devices with the proper IMS profile for AT&T's network, VoLTE will work. Google (HTC/LG) certified the Pixel 2 / 2 XL with AT&T for VoLTE and RCS, both of which work if all criteria are met (proper SIM card, IMEI updated in billing system, options turned on), and right now, 8.1 DP1/DP2 are needed to use VoLTE on AT&T's network, as the modem/IMS configuration was updated on the phone to support it.
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
VoLTE is enabled in Android 8.1 for AT&T. I just flashed the final factory image and it does indeed work. You do have to verify that your sim card is properly provisioned for VoLTE. As for the WiFi calling portion of this conversation, I still cannot access the "Wi-Fi calling" setting within "Mobile network settings."
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
Check to make sure your sim card supports it. If it does you'll wanna call att and have a technician make sure your account is provisioned properly. Also you'll need to make sure they have the IMEI of your phone.
Sent from my Pixel 2 XL using Tapatalk
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
and again....
https://www.att.com/esupport/article.html#!/wireless/KM1046244
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
lyall29 said:
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
Click to expand...
Click to collapse
Is advanced calling enabled in settings/Network &internet/Mobil network/advanced. ??
If yes, then look at the link 2 posts above yours.

oreo beta not lte+

Since I loaded Oreo beta, no longer get lte+ on Verizon. Anyone else out there seeing the same?
Yes verified activated in settings and hd voice is turned on for this line on my account.
I'm using the oreo beta and I have lte+ on Verizon. I also have the option for visual voicemail since the upgrade too, just never activated it.
strictlyphat said:
Since I loaded Oreo beta, no longer get lte+ on Verizon. Anyone else out there seeing the same?
Yes verified activated in settings and hd voice is turned on for this line on my account.
Click to expand...
Click to collapse
Its the same for me but I am on Tmobile. No more lte +
Same here, I just thought it was the fact that it was a beta. Miss it though as I got much better speeds on nougat having it. Sprint user btw.
Is this VVM through the dialer like native Verizon phones like the Pixel? Also, has anyone checked to see if WiFi calling shows up now on Oreo as well?
lds7104eva said:
Its the same for me but I am on Tmobile. No more lte +
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I'm on T-Mobile and I noticed I was on LTE+ earlier today. I was connected on Band 12 when I noticed it.

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