activate Sprint while on custom ROM? - Moto G5 Plus Questions & Answers

So I have been using MetroPCS on my Moto G5 Plus since I got it. Well today I went and activated my device with the Sprint network... It wasn't working when I left the store, and I told the rep how it was modified (using RessurectionRemix 5.8.4 Final), that I would work on setting it up.
Well, so far no success in activating it... Have tried changing network mode to CDMA/LTE and messing around with dialer codes, still can't get anything besides "emergency calls only."
Anyone have experienced getting this phone activated with Sprint?
Note: they did tell me they didn't have the exact, or "recommended," SIM card for my device, and that it was a secondary option they used in the system(?).

laserswift said:
You need to get the Sim card part # that ends in 446c. I got mine at best buy for 10 bucks and it's currently working well with Sprint.
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I am using that SIM, got it working when I reflashed stock. Did not work again when I restored RR, at least fully, as I was able to get data to work minus SMS/calls.

I'm on Sprint. No issues with any Roms.

You need to be on a stock build for the initial setup, because the custom roms remove all of the PRL stuff. Once it is setup once, flash whatever you want.

Karlinski said:
You need to be on a stock build for the initial setup, because the custom roms remove all of the PRL stuff. Once it is setup once, flash whatever you want.
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Click to collapse
It doesn't stick after I flash a custom ROM

That's really odd. I don't have that problem...
Make sure you have APNs on the custom rom. I saw a problem a while back that the custom rom didn't keep the APN for some reason, and I had to put it in manually. Different device, but same problem.

Karlinski said:
That's really odd. I don't have that problem...
Make sure you have APNs on the custom rom. I saw a problem a while back that the custom rom didn't keep the APN for some reason, and I had to put it in manually. Different device, but same problem.
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Click to collapse
Can you tell me what your APN info is? I have data and calling working now, but no LTE option (see screenshot)

I have mine set to global.
I had this same issue with my s6, and I ended up having to factory reset the phone, and redoing the PRL update, and the option finally came back.

Just to follow up, I was able to get full LTE and calls to work by flashing stock ROM, updating PRL, and by then it was provisioned on the Sprint network.
As it stands now, if I reinsert my MetroPCS sim card, it is provisioned for MetroPCS no problem, but I do have to reflash stock again each time I want to provision for Sprint.
So thats how I am going to run things for now, by making backups and getting it provisioned using stock before restoring.

this worked for me
sharpsan said:
Just to follow up, I was able to get full LTE and calls to work by flashing stock ROM, updating PRL, and by then it was provisioned on the Sprint network.
As it stands now, if I reinsert my MetroPCS sim card, it is provisioned for MetroPCS no problem, but I do have to reflash stock again each time I want to provision for Sprint.
So thats how I am going to run things for now, by making backups and getting it provisioned using stock before restoring.
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Click to collapse
theres an ap on the play store called apn backup and restore. install it on stock rom . b4 using it u need to go in system/apps and move the apk to system/priv/apps once moved changed permissions to r-w-r-r. after that a quick reboot and open app change setting to disable ics check and do a backup . once finished do the same thing on new rom and mine works flawlessly. im on boost which is also on sprint network. good luck hope this helps

Related

Sprint from Metropcs

Ok so I flashed my phone to metropcs but after seeing that this phone needs an steady connection to use it 100% .. I switched to Sprint, so they are going to send me some crappy phone this week, then I will attempt to activate my HTC hero .. take in consideation that I use it in metropcs, will I need to change some settings? Tower ? PRL?
Thanks
Wll i need to Flash to stock?
Your best bet would be to use the RUU here on the site and restore the phone to complete stock so activating it on sprint will not be trouble.
You can try to activate it first but i doubt data etc will work with sprint if it was flashed to metro PCS
will flashing RUU would set everything to default even the settings that i changed in Qpst / ##3282#???
Just RUU it back to sprint, it should restore the prl's and everything else without problems.
Go to the sprint website and do a ESN change to your hero whenever you are ready and click on manual configuration, it'll give you your MSL. You can use that number to restore the phone back to factory defaults. ##786# I believe is the code to reset the phone to factory.
Yeah I just checked. ##786# (Menu) (reset) (msl) ok.
Ok Thanks so much...Last question what RUU should i USE? there are 2 available 1.56.651.2 and 1.29.651.1... I am thinking in 1.56 but I want to make sure.
Ok I flashed to Stock...but It still on metropcs network...How can I configure it for sprint?
linkinx64 said:
Ok I flashed to Stock...but It still on metropcs network...How can I configure it for sprint?
Click to expand...
Click to collapse
reverse the steps you took to configure it for metro pcs you should have took notes on what the stock setting were right
The thing is I did not do it myself.. i took it to a store and they "flashed it"
so take it back to that store and tell them to flash it back
I might do that.. L( do you know the SID NID for Sprint? or the settings? that make a phone be in one network or another?

software unlock

I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Have you made sure the apn is set up right for the carrier?
Maybe this will help
Code:
http://apn-settings.com/canada/apn-settings-bell-mobility/
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ve6ay said:
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Click to expand...
Click to collapse
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
simplywinter said:
I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Click to expand...
Click to collapse
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
All questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
MrKhozam said:
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
Click to expand...
Click to collapse
You did exactly what I am in the process of doing. I will try what you suggested now. Thanks!
Also, ive manually inputed apns for telus and eastlink and neither seem to work. I can always make voice calls, but the data will not connect.
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
For future reference, try not to double post. Just edit your current post.
simplywinter said:
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
Click to expand...
Click to collapse
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
MrKhozam said:
For future reference, try not to double post. Just edit your current post.
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
Click to expand...
Click to collapse
Ok, reflashed stock 4.2.2 (the first one) and manually entered TELUS apn settings from the telus website, got data to connect finally. As a note, there was a typo in the apn settings that it auto aquired for telus. Going to try a eastlink sim tomorrow and hopefully AWS is working.
Edit: all seems to work. thanks everyone!!

HELP I broke my LTE

First off I'm using an unlocked S5 on straight talk's LTE network, have been for about 9 months with no problems. I've talked to support twice and they reactivated networks and all that good stuff, and when none of that worked sent me a new sim, which I have just activated and it still didn't fix my problem - so I'm finally bringing my issue here.
Last week I decided to update from phoenix rom oc4 (I think it was oc4) to optimal rom og5 (15-5). Anyway I was hasty in flashing and messed up, so just went back to stock ncg > root > full wipe > flash firmware, rom, kernel, firmware again just to be safe. The rom works fine except I seem to have lost my data connection. The 4G icon still shows, but it's not filled in - as you can see in the screenshots. To make it even more strange, when I check the network and sim card in apps like Advance Signal Status and Sim Manager, I still seem to be getting a connection to 4G but there is just no data flowing. The only error I can see is in phone info, when I run a ping test, I get PingIpAddr: Fail: IP addr not reachable which you can also see in the screenshots. It would appear this is my problem but I don't know where to go from here. I'm going to start flashing different versions of modems, starting with oc4 to see if that helps. Then I'll probably try different roms, but I've flashed other roms trying to fix this and even restored the backup to when it worked and it still didn't fix my problem. Did I wipe my IP address or something maybe? I am in CDMA/LTE mode, and the vzwinternet apn is selected.
For starters try to put the apn settings for your carrier and if not sure call them and ask them to email you the setting
I fixed it, went back to stock ncg instead of ni2 and that worked. Weird.

Sprint users?

Are there any fellow Sprint users on the MXPE? If you are, are you running an AOSP ROM? Have you ever gotten data and voice roaming working on AOSP? If so, how'd you do it?
Yes, I've had data working on the orion rom (which I believe is cm13 based). Check your apn's, the one containing n5......something.or.other is the appropriate one IIRC.
Mobile networks should be cdma/lte.
Network data and voice is just fine for me. It's all roaming that's messed up. Will check apn's next time I flash.
gpz1100 said:
Yes, I've had data working on the orion rom (which I believe is cm13 based). Check your apn's, the one containing n5......something.or.other is the appropriate one IIRC.
Mobile networks should be cdma/lte.
Click to expand...
Click to collapse
I must be blind, but where do we find the APN settings on the phone?
^^It's a byproduct of "stock" software. APN's access is readily available in aosp/non stock roms.
The function is still there in the stock rom, but requires an extra step or two to get at it.
If you use a third party launcher such as nova, you can add it under activities. Long press a blank area on the home screen, select widgets, then swipe to the left on the top most row, select activities. Scroll down and open the settings entry then look for APN.
Or, use this - https://play.google.com/store/apps/details?id=de.szalkowski.activitylauncher&hl=en
I'm on Sprint with STOCK/LOCKED/UNROOTED and this phone flat out refuses to roam all over the US. Specifically what APNs should be in the STOCK list (I used Nova to access APNs) and they look to be there.
^^I don't think the apn has anything to do with roaming. Have you checked your roaming options under the main android settings?
Are you on a plan that provides roaming? Roaming properly enabled on your account? Updated the prl?
Kamkor82 said:
I'm on Sprint with STOCK/LOCKED/UNROOTED and this phone flat out refuses to roam all over the US. Specifically what APNs should be in the STOCK list (I used Nova to access APNs) and they look to be there.
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Click to collapse
I drive semi truck, my usual run is Wisconsin to Washington state and back. My phone, for the most part, will switch into roaming using TruPure. Two runs ago my phone wouldn't roam at all. I tried toggling data, updating PRL and the device config, eventually doing a clean flash, and still had no roaming. Eventually I ran the stock restore tool, flashed the modem separately, and did *#*#72786#*#* in the dialer. I'm back to roaming on a stock based ROM again. I haven't tried an AOSP rom since posting my question a few days ago.
misfit0313 said:
I drive semi truck, my usual run is Wisconsin to Washington state and back. My phone, for the most part, will switch into roaming using TruPure. Two runs ago my phone wouldn't roam at all. I tried toggling data, updating PRL and the device config, eventually doing a clean flash, and still had no roaming. Eventually I ran the stock restore tool, flashed the modem separately, and did *#*#72786#*#* in the dialer. I'm back to roaming on a stock based ROM again. I haven't tried an AOSP rom since posting my question a few days ago.
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Click to collapse
Edit: I also used *#*#rtn#*#*
^^Did you post about this in the rom thread? I'd guess one of the removed services is somehow affecting roaming.
I wanted to do a bit more trouble shooting first. Before my next to Washington, my plan was to flash AOSP and see if roaming was working again. I forgot to note, after confirming roaming was working on the stock ROM again, TruPure was flashed and was roaming properly too. My thoughts were that somehow Sprint provisioning got screwed up or a flash somehow messed up the modem.
When you flashed truepure again, what type of reset did you do (if any)?
Sprint's provisioning system is poop. Their system is a 2 part authentication. Your voice/text is tied to the device meid (not imei), data is tied to the sim card. This seems quite @ssbackward to me, considering verizon, tmo, att all associated your number with the sim card. While the device still transmits its imei during registration, no user intervention is needed when switching device. With sprint you need to log into the account and update the device too.
It seems each time you do a clean flash (wipe userdata), the software attempt to perform the 'handsfree' activation (or its equivalent on the moto x). If you perform a factory reset from within android, a number of carrier parameters get erased. If you a factory reset from twrp, they get retained.
I'm also on sprint but through ringplus, so no roaming included.
After running the http://forum.xda-developers.com/showthread.php?t=3199905
[WINDOWS TOOL][5.1.1]Moto X Style/Pure Edition "Restore-To-Stock-Tool" , flashing the modem separately, and doing the dialer codes, all was good with roaming. Roaming again worked with TruPure. Nothing special was needed. After restoring stock and reflashing TWRP, I just flashed TruPure like any other rom. No special steps were needed.
gpz1100 said:
^^I don't think the apn has anything to do with roaming. Have you checked your roaming options under the main android settings?
Are you on a plan that provides roaming? Roaming properly enabled on your account? Updated the prl?
Click to expand...
Click to collapse
Sorry for the long delay, been all over the place.
Yes plan provides roaming, and is enabled. PRL updated. I verified with Sprint customer care that the account is provisioned with no errors so I should be good to go on the Sprint side.
Im going to try what Misfit0313 did, restore to stock and flash modem. I'm assuming the return to stock takes it back to Lollipop so I'll get the MM OTA. Are you able to flash a modem on MM? Maybe the Modem side got corrupted somehow on my stock phone when it upgraded to MM right out of the box.
Buried in the Restore to Stock tool thread, there are directions to flash the modem separately via ADB. For some reason, the tool broke WiFi, necessitating the need for the modem reflash.
I just took the OTA to come from LP to MM
http://forum.xda-developers.com/showthread.php?t=2541924.
I flashed this fix on a clean install and AOSP roaming is working.
So roaming is controlled by the apn?? Interesting. Didn't realize that was the case.
Are you the same misfit on the freenode network/evo4g lte days?
gpz1100 said:
So roaming is controlled by the apn?? Interesting. Didn't realize that was the case.
Are you the same misfit on the freenode network/evo4g lte days?
Click to expand...
Click to collapse
Dude, yep its me. I don't stop in there too much anymore. Always bs going on in my life. Hobbit problems.
I tried to change APN settings as you suggested in AICP rom, but I kept getting a message like 'user doesn't have sufficient privileges to change settings'. That's why i gave that old ass fix a try. Reported in AICP thread. Went to south TX this week and I have no issues to report with voice or data roaming on AICP.
Still have the Infinity or did you move onto something badder?
misfit0313 said:
http://forum.xda-developers.com/showthread.php?t=2541924.
I flashed this fix on a clean install and AOSP roaming is working.
Click to expand...
Click to collapse
i can't set APNs or even make calls/texts on AOSP ROMs like Dirty Unicorn and PureNexis with Sprint...Flashing this zip fixed that for you?
Edit: Meh...just tried clean flashing PureNexis with the sprint.zip fix and still cant make calls or set APN's
My question: Is roaming working on stock based roms for you?
Stock roaming wasn't working for me, and Sprint insisted it wasn't at their end. After doing all the steps I mentioned previously, stock roaming finally was a go. I still had to flash the sprint.zip on a clean install to get AOSP roaming working. Without roaming on stock, there's no way roaming will work on any other ROM.

LS997 Sprint activation, giving phone to relative

I'm giving an LS997 phone (rooted, has LOS) to a relative and need to re-activate on Sprint. What ROM should I used to reactivate on Sprint with new number? Anything special to do? Can I activate to new number via Sprint website?
Bump. I still have this phone that I'd like to give to a relative. What ROM should I use to activate? I currently has LOS.
xenokc said:
Bump. I still have this phone that I'd like to give to a relative. What ROM should I use to activate? I currently has LOS.
Click to expand...
Click to collapse
my guess is you'd have to return to stock sprint firmware
Sent from my LG-H910 using XDA Labs
I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?
xenokc said:
I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?
Click to expand...
Click to collapse
If the roms have full firmware it may work
Sent from my LG-H910 using XDA Labs
xenokc said:
I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?
Click to expand...
Click to collapse
Yes, any Sprint stock-based ROM should work. I activated my LS997 on ClassicRom, so I can recommend that one. After that, you should be able to return to/restore your LineageOS if desired.
I've activated with ClassicROM and get LTE but voice not working. Called Sprint and they can't get voice to work. We tried network reset, update profile and ## something to reset. Does something need to be reprogrammed?
xenokc said:
I've activated with ClassicROM and get LTE but voice not working. Called Sprint and they can't get voice to work. We tried network reset, update profile and ## something to reset. Does something need to be reprogrammed?
Click to expand...
Click to collapse
All I did on mine was turn on both WiFi and data and then dial the carrier reset code (I think it was ##72786#). Then, shortly after restarting and booting up, the hands-free activation pop-up would automatically come in and finish the setup, and everything would work. Without the hands-free activation, you would do profile update, followed by PRL update. Not sure why voice is not working for you.
As far as I can tell, there seem to be only two differences between my phone and yours: 1) I'm on a Sprint MVNO, not post-paid Sprint itself (should not be an issue, same overall network); 2) Mine has never had LineageOS installed. Perhaps there is some odd issue when going between LOS and Stock.
C D said:
All I did on mine was turn on both WiFi and data and then dial the carrier reset code (I think it was ##72786#). Then, shortly after restarting and booting up, the hands-free activation pop-up would automatically come in and finish the setup, and everything would work. Without the hands-free activation, you would do profile update, followed by PRL update. Not sure why voice is not working for you.
As far as I can tell, there seem to be only two differences between my phone and yours: 1) I'm on a Sprint MVNO, not post-paid Sprint itself (should not be an issue, same overall network); 2) Mine has never had LineageOS installed. Perhaps there is some odd issue when going between LOS and Stock.
Click to expand...
Click to collapse
Yeah, have done all of those and nothing working. The hands free activation won't pop up. Is there a way to force it?
xenokc said:
Yeah, have done all of those and nothing working. The hands free activation won't pop up. Is there a way to force it?
Click to expand...
Click to collapse
Sadly, I don't know of a way. I wonder if somehow whatever part that launches the activation is disabled on your phone. All I know is that it only pops up shortly after the phone boots up. I have an identical backup LS997 that I bought used and haven't activated. That one still gets the pop-up within a minute of booting up every time even though I keep it in airplane mode.
If you had a LGUP dump from when you rooted the phone, restore it in TWRP and reboot. Else, backup your current firmware files with LGUP -> flash a VS995/US996 KDZ to restore key firmware files -> regain root with DirtySanta -> flash runningnak3d's ZV7 firmware package (or restore your backup from earlier) -> flash a stock image. The dirtysanta thread has a ZV3 unrooted ROM, and there's a pure ZV3 system.img floating around that you can dd to your system partition.

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