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I've seen a ton of Android users bashing "iSheep" over the years for their undying loyalty and "sheepism" (if there is such a word) for the way that they foam at the mouth for every new Apple product that gets released. It seems that no matter what the reviews or competing products show them, they run out and buy that new iProduct as soon as it hits the shelves.
I've started to wonder if us Nexus fans aren't exactly the same.. here we have a brand new Nexus 4 coming out, and let's be honest most of the reviews are not on the positive side. I've seen the numerous justifications about how the test phones weren't running the most "optimized" software, how the reviewer(s) were Apple fan boys, how the final product won't be anything like the test phones..
However, when I started recounting my experiences with the Nexus brand, I have to say I think we are putting our blinders on due to the excitement of having a new Nexus with decent specs. Case point:
When I decided to buy the Galaxy Nexus I was extremely excited to finally get my hands on the "Pure Android Experience". Coming from the Galaxy SII, I had some high expectations of what I top notch smart phone should be - but I also had high hopes given the Gnex specs. When the day my Gnex arrived, I couldn't get the box open fast enough! Then low and behold - the phone was DOA. Wouldn't even power on, nothing. No long press, multiple press, extended charging, nada. Quickly called Google and was sent a replacement two days later.
When the replacement arrived, it powered up just fine (thank God..) and I began getting it all set up. Almost immediately I noticed it didn't seem as responsive as my Galaxy SII. The touch screen lacked the sensitivity of the SII, but I thought to myself, I can deal with that - hey, it's a Nexus! The colors seems a bit off to me, but I thought "it's probably just the auto-brightness". It was only after setting the phone up completely that I noticed the urine-colored whites and the muted colors. I thought to myself, "well, everyone says the Galaxy SII is over saturated anyway.." although I wasn't too convinced. It just didn't seem to have the "WOW" factor the SII had. Still, I carried on - after all.. it's a Nexus!
Three weeks later and I'm starting to get pissy about the Gnex. Reception just wasn't as good, seemed to run things slightly slower than my SII, DL speeds were slower than my SII, the touch screen responsiveness (or lack thereof) had simply become annoying. That coupled with the so-so screen quality and everything started to get to me. Dissatisfaction was growing at this point..
Finally I couldn't take it anymore. Sold my Gnex on XDA for $350 shipped and guess what? The very next day it drops to $350 in the Play Store. Felt really bad for the guy who bought mine, but since I keep my phones pristine I'm sure he was OK with it. Plus he saved tax + shipping.
So I immediately went out and bought the Galaxy SIII on release day. OH. MY. GOD. I had my phone back. It was like the SII only bigger. Better. Faster. Touch screen responsiveness and screen was simply amazing. Everything flew on this phone, no matter what I threw at it. Fell in love with Android all over again.
Three weeks ago I went and bought the Nexus 7. I thought, surely the reports of the QC issues are slightly exaggerated since XDA is such a small portion of the consumer population.. they're just a little more anal, a little more OCD about their devices (at least this is what I am reading by the members aggressively defending the Nexus 7). I'm sure it will be fine!
My first Nexus 7 has such bad light bleed I immediately returned it. Bad luck, I thought. I'm sure this isn't the norm. After all, I didn't have any screen lift.. right? My 2nd Nexus 7 - Ahh, perfection. No light bleed, no screen lift, everything looks great. Well, except for the slightly washed out colors and over saturated whites. But hey, it's LCD so what do I expect right? Besides... it's a Nexus!
Sure enough, here I am three weeks later, and the same light bleed in the lower left corner has manifested, along with a slight screen lift on the upper left hand side. I haven't removed the back to check for missing screws yet, but I am sure I will find it is the same as others have reported.. I won't be returning this one as I have decided to live with it even though it aggravates me every time I see it.
So here I am at the impasse.. I have the Galaxy SIII, which is what I consider the best phone on the market (besides perhaps the Note 2) running CM10 Jellybean 4.1.2 flawlessly.. and yet the Nexus name is calling to me again.
WHY IN THE WORLD should I expect things to be different this time? Why would I choose to ignore the reviews and believe other Nexus fan boys who say it's the "test phones" and software that is "not optimized", and that it's not the "final product"?
There's only ONE reason I can think of. Because I am a God damn Google fanatic that keeps ignoring reality in the hopes that everyone is wrong and this will be the best Android phone ever. But we all know that it won't... don't we?
I'm giving Google one last chance to impress the hell outta me. After this, if things turn out like they have in the past, I'm sorry to say it but... I will be a Samsung fan from now on. Yes, they did make the Gnex.. and it was inferior.. but honestly it's probably because they were putting everything into their Galaxy S line to steal the show, which IMO they have done quite successfully.
Don't let me down Google. Make me a Nexus believer again.
Anyone agree with me?
TL;DR, lol.
Nexus 4 will be made by Samsung. Should've called it the SGS4.
I disagree.
SGS2 owner.
locsplitter said:
Nexus 4 will be made by Samsung. Should've called it the SGS4.
Click to expand...
Click to collapse
Uh... OK.
The Nexus 4 is made by LG. Not Samsung.
Sent from my GT-I9300 using xda app-developers app
Thats a lot of writing man, my eyes hurt
johnbyebye said:
TL;DR, lol.
Click to expand...
Click to collapse
This.
Some things can't be properly conveyed in a short paragraph.
Not that I expected any actual responses in a Nexus forum.
I'm not saying that I'm not all in on the Nexus 4.. just saying I don't hold high hopes that it will be everything Google claims..
I read it and here's my take on the Nexus 4.
I may not be as technical as most people on XDA, but I try to read up as much as I can. I think what makes MOST (not all) Android users different from MOST (not all) iPhone users is that we actually take the time to research a product before be buy it. They buy their products because it says "Apple" on the box. We have countless different devices to choose from. We HAVE to do the research before we buy. This isn't just about buying a Nexus, this is about buying a new Android phone and having to choose between what's currently on the market.
For me, I'm over my current phone (T-Mobile G2x) and want to get a new one, but I'm still on contract. I don't make enough money to drop $600+ on a new phone. Hell, even if I did make enough money, I wouldn't be comfortable dropping that much money on a phone. Buying a phone from Google means I can buy a nice phone at an affordable price without forcing me to extend a contract that I never wanted to be on in the first place (I originally only switched from Virgin Mobile to T-Mobile because I wanted a better phone at a decent price and signing a contract used to be the only way to do that). My original plan was actually to buy the Galaxy Nexus to hold me over until my upgrade was available and then, from there, decide if I wanted to stick with Android or try out Windows Phone 8.
Then the Nexus 4 was announced and for the same exact price as the Galaxy Nexus. It's a better phone, at a better price.
Like I said, I may not be as technical as the rest of you, but what I see is a phone that is equivalent to each heavy hitter currently on the market (Galaxy SIII, One X, iPhone 5, the various upcoming offerings from Windows Phone 8). The only difference is that this phone is half the price of all of those. That's what I see when I look at the Nexus 4. I see an affordable upgrade for my current phone that is cheaper to every other comparable phone on the market and that's why I'm going to buy it (after consumer reviews of course, but it's almost certain that I will be ordering this phone before the month is over).
Now, the thing I do not understand is why people with the above mentioned phones would seriously consider this. Yes, it's a Nexus. Yes, it will get updates faster. But why should that all matter? All of us here on XDA are probably running rooted phones and we've all probably flashed multiple ROMs. My G2x is currently running Jellybean 4.1. It may not be 4.2, but I'm sure a clever dev will make it happen at some point. If not my phone, all of the above mentioned phones (minus the iPhone and Windows Phone 8 obviously) will get it at some point. Our vanilla Android experience isn't going to be vanilla for too long out of the box.
Maybe it's because I'm not made of money, but I wouldn't be able to justify dropping another $350 if I already had a $600+ phone. I don't buy into brands (part of the reason why I refuse to use Apple products). I'm happy to be a future owner of a Nexus phone, but I'm not buying it because it's Nexus (although that is nice). I'm buying it because it's cheap and, to my untrained eyes, more or less equal to the best phones on the market.
To each their own. To me, Nexus 4. All there is to it
I agree. I am buying the nexus 4 strictly for these reasons:
1) I need a new phone, currently using Samsung captivate on aokp jb milestone 1.
2) don't want to spend an arm and a leg for a new phone
3) want a phone that will be supported with software updates immediately
4) Want a phone that has great specs so that it can support future software updates down the road
I am not expecting this phone to be a savior. As the old saying goes, if it seems too good to be true it usually is. To buy the most powerful "best" phone and only pay 359$ for it brand new? That seems too good to be true IMO. I just need a huge upgrade from my captivate and the nexus is more than that.
Sent from my SGH-I897 using xda app-developers app
Obagleyfreer said:
The Nexus 4 is made by LG. Not Samsung.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Not according to this retailer. http://www.popularelect.com/LG-Nexus-4-Unlocked-Smartphone-p/Nexus4.htm?gclid=CKm_ksGpu7MCFcaDQgodClkAow
Source discussion http://forum.xda-developers.com/showthread.php?t=1977196
I can see your point though I don't agree with some of your reasoning. At times there are levels of excitement that are disproportionate to reality, but I don't think this is representative of the majority of users.
As for the "negative reviews" take a look at the screenshots that show kernel and baseband versions - on at least three of the sites they are different versions. It is highly likely that software improvements will address these issues. The fact that many of the reviews did not make note that the software on their review device is a pre-release version is either disingenuous or ignorant. Making note of this as a consumer does not denote fanboyism.
All products will have build quality issues, this is just how things are. I returned my first Galaxy S2 because of problems with the screen and my first Nexus 7 as well. I know people who have had problems with iPhones and other Android devices which required RMA. Does that mean that an LG product will now have flaws because it has Google branding on it? Hardly. There probably will be issues and we'll hear all the whining and moaning, we wait and see.
tl;dr - it's just a phone, people need to chill the **** out. Only time will tell if it's a great phone or not.
comminus said:
I can see your point though I don't agree with some of your reasoning. At times there are levels of excitement that are disproportionate to reality, but I don't think this is representative of the majority of users.
As for the "negative reviews" take a look at the screenshots that show kernel and baseband versions - on at least three of the sites they are different versions. It is highly likely that software improvements will address these issues. The fact that many of the reviews did not make note that the software on their review device is a pre-release version is either disingenuous or ignorant. Making note of this as a consumer does not denote fanboyism.
All products will have build quality issues, this is just how things are. I returned my first Galaxy S2 because of problems with the screen and my first Nexus 7 as well. I know people who have had problems with iPhones and other Android devices which required RMA. Does that mean that an LG product will now have flaws because it has Google branding on it? Hardly. There probably will be issues and we'll hear all the whining and moaning, we wait and see.
tl;dr - it's just a phone, people need to chill the **** out. Only time will tell if it's a great phone or not.
Click to expand...
Click to collapse
Why, when other phones are reviewed, are they not on some sort of "pre-release" software?
I don't remember reading reviews of other high end Android phones and seeing people say they were "misleading" or that the "software wasn't optimized"
I mean c'mon, all of the sudden reviews are completely bogus and software isn't up to par?
I don't care of they were running GB, the phone either flies or it doesn't.
OP, I'm really glad you made this thread. I've never had a Nexus and I also am over my current device (myTouch 4G) and chomping at the bit to get a new one. I had no idea there were that many problems with either the gnex or the N7. This worries me. I have some thinking to do...
Also, have a thanks.
ingenious247 said:
Why, when other phones are reviewed, are they not on some sort of "pre-release" software?
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Click to collapse
If the software is not released or finished, then they are by definition running 'pre-release' software.
ingenious247 said:
I don't remember reading reviews of other high end Android phones and seeing people say they were "misleading" or that the "software wasn't optimized"
I mean c'mon, all of the sudden reviews are completely bogus and software isn't up to par?
Click to expand...
Click to collapse
I never said the reviews were completely bogus, in fact I mentioned how it was obvious that there was different software on at least three review devices and that It is highly likely that software improvements will address the issues. Note - I am acknowledging that there are issues
Again, it's just a phone. If you are concerned it wont meet your expectations wait until it's been out for a while to see what happens; some people will love it, others will call it a flop.
Other top phones (SIII, etc.) aren't reviewed with pre-release software because they use an established version of Android, aka SIII shipping with ICS, whereas the Nexus 4 is shipping with a brand new version of Android, 4.2, which has not been as widely tested and established, and which Google is probably still working on. If 4.2 were completely ready today, the Nexus 4 would probably be released today, rather than the 13th.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
To me it is a matter of price. I'm stuck with Xperia mini, and I want to upgrade. At the same time the Nexus 4 is released, and it is insanely cheap, at least from foreign countries like Germany (which use the same power plug as Sweden). The price is what makes this phone so very interesting, if it weren't for that there would have been a lot of other phones in question. In Sweden the Nexus 4 isn't something out of the ordinary, when you can buy a Galaxy S3 for about the same price. But if I import this phone from Germany, I save about 150 euros, that is why I'm very interested.
The fact that it is a Nexus is positive, but not the main factor. I've read some bad reviews, but for this price, it isn't a dealbreaker. The same criticism at swedish prices would be a dealbreaker however.
Regards,
rodstrom
I need a new phone, I have always preferred vanilla android, and I've had two nexus phones before my current non-nexus phone.
I am ready to be back on a nexus phone, between the quick updates, and being free from a contract, the nexus 4 is extremely enticing, AND at an amazing pricepoint.
I agree with the OP on many counts. Even though I myself have had no problems with my GNex and felt that it was THE most beautiful phone I have owned (maybe second to the LG Prada), the whites were jaundiced and sickly looking. And even though kernels like Trinity fixed it to a certain extent, Google needs to realize one thing - the phone needs to be working without problems out of the box. I think what is happening is an over dependency on devs and a complacency thinking that people will overlook glitches in nexus devices because, hey! after all this is android. The devs can fix everything, right?!
A trend I am seeing with the N4 is that no matter what the issue is, many people go, 'well its just 350, so its ok'! No its not! Its not like we asked Google to make an inexpensive device, so they were compelled and thus had to resort to faulty and low quality hardware to cut costs. The price was their decision. I as a consumer want my phone problem free - $350 or $650
That said, I hope as much as the next guy that the problems so far are indeed related to pre-release firmwares and kernels. But then, it was absolutely ridiculous and insane of Google to send those devices for review. Might as well have no reviews than have tons of negative ones. Sure, people here on XDA are 'techy' enough to know that the test firmware is not final and most of the issues might be wrinkled out by release date. But a common man sees the review and goes 'oh crap! i don't want a headache, lemme just get something that everyone says works i.e. iPhone'.
-end rant-
So, I'll probably be buying this phone very soon, once it hits shelves in local T-mobile store.
While everyone is ecstatic about it, I feel we should discuss the real problems we could encounter down the road, the ones that could threaten our positive experience later.
Some of them are:
1) Non-removable battery and low repairability overall.
Although most people change their phones every 2 years (which is claimed battery life of HTC One), there are still some of us who might keep it for prolonged period of time. How does it change and can it be changed at all - at least without butchering the phone? I'm aware that there are additional insurances which you can buy with your plan, but there are none here where I live and I'm pretty sure it's also not available in all countries.
Who performs the repairs on it and how do they do it? HTC themselves or some associates with questionable professionalism? Personally, I wouldn't want any of them to butcher my phone then glue it quickly and resend it to me like that, which is what could happen, for example, if you would need to replace your screen.
2) Low resale value due to non-removable battery and low repairability overall.
This is still questionable, but plausible nevertheless.
3) Infrequent software updates.
I've never owned a HTC device before, but I hear and read that they are not famous about pushing updates often and regularly. This could be an issue once they exit the spotlight and this "pre-sale" period is over, things start to settle down with competition, etc.
4) Obsolescence in case they come up with "One+" or something like that.
It's a common practice nowadays, to launch newer, better, improved same device with similar name, approximately a year after the original comes out. I believe we all know about iPhone 4 --> 4s, Galaxy S2 --> S2 Plus, HTC One X --> One X+, etc.
I think it would piss me off to see they've come up with One+ (with, let's say, 8MP Ultrapixel camera, Android 5.0 out of the box, bigger battery, etc.) a year later. In such case, you are again left with lowered resale value, broken nerves and skinnier wallet.
Let's be honest, it could easily happen and not everyone's impressed with current 4MP performer, although it's good (great at times), it's still average in daylight and above average in low light - in my opinion, which may differ from yours, so no flaming please. All this adds to increased wish to swap it for One+ and produces happiness if you can, but disappointment and sadness in case you can't (which is kind of a problem).
5) Can't think of more "elephants", if you do, write it down and I'll add it here if you wish.
Thanks.
i'm sure there will be a strong reason if you're not immediately banned for trolling
Why would that be and what makes you think I'm a troll? Just because I'm more "down to Earth"? Actually I find your post useless.
He's not trolling, he's quite right about the points he's making. Don't emberrass yourself if you don't know what trolling actually means.
I really want to know who will change my One's battery when I wanted to because I don't buy phones every 2 years.
Points 1 and 2 are valid for iPhones too, yet they have a very high resale value.
Regarding 3, HTC is actually quite good with updates, big updates to Sense too, which are often more important than android updates anyway but even with these HTC is often first or second with updates.
Regarding 4, I agree, I want to own the best HTC phone for about a year, not 6 months. At least Samsung and Apple don't release a new top phone every other season.
Yes lets live on the what ifs. My complaints would be more abouttheactual problems. Touch buttons not responding etc
Sent from my HTC One using xda premium
1) Im sure HTC will offer a service to replace the battery. It will probably be more expensive than for other phones, and what they will probably do is give you a reconditioned unit and use your phone for parts.
2) A phone should not be seen as an investment.
3) We've already received a significant update only 1 monty after release, so hopefully the trend continues.
4) This will be the case with any phone you buy. The pace at which the mobile industry goes, phones become "old" within 6-12 months.
That's why we are given a choice. If those "elephant in the room" really bothers you, then don't get the phone, choose another one that can live by your expectations. There isn't really a point in this thread. We all know these things, yet we still buy it. Why? Because it is the phone we choose, in spite of those elephant in the room you're talking about.
Don't like it? Choose another phone. Simple.
What is wrong with you OP?.
1. iFixit is a bunch of electronics "enthusiasts" at best. Their score only points out that the phone isn't repairable via their method. HTC has ways of repairing phone. How do you think they developed and tested the phone without having a way in? It is glued togehter, but how else would you make it 0-gap? The surely won't be running butcher knives around device to tear the case apart. They have what it's called service guide. Yes it may not be only 4 screws in plastic mold behind the plastic cover
2. See above
3. HTC has the best update history and that has been proven. BTW One X got last update less than a month ago, and the next one is incoming, bringing Sense 5 and latest jellybean. They were about 3 weeks later on jellybean with One X vs S3, but considering how much bigger samsung is and how flawed their update launch was with bricks and stuff, htc is doing an amazing job.
4. Every phone gets obsolete in 6m-1y. It's a fast pace technology. HTC has fitted all the best components in One. So has Samsung with S4. Just watch out what happens to s4 after note 3 comes out. Or to One after rumored M10 is released. If you plan to resale your phone go to the fruity company, their products usually keep value better.
5. The only "big elephant! in here is you unfortunately. Now go hide in a cave you troll.
And please close this thread someone...
for point2: try getting a Sony's flagship phone and wait until they push you an update 2 years later, lol. HTC pushes update out very frequently, only problem is that the update does not reach all regions/carrier at the same time. you may have to wait a bit but not very long (except if u're stuck with a carrier then... it's gonna be quite a long time, they're the one who's delaying the updates)
stirkac said:
What is wrong with you OP?.
5. The only "big elephant! in here is you unfortunately. Now go hide in a cave you troll.
And please close this thread someone...
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Click to collapse
Wow, it amazes me how some people lack manners and ability to maintain mature discussion. I'm not your World of Warcraft character kid, so stop insulting.
1) I don't know who iFixit are, to me they are people who disassemble stuff and rate their repairability. "One" scored lowest grade on that, so why not mention it? "HTC has ways" means you don't know, the rest of your arguments are based on assumptions, thus are irrelevant.
2) I mentioned low resale value, not because I'm in business of selling phones or do I view it as investment, but because there are factors which reduce it's value over time - it's a fact, and could possibly make it a nightmare to sell it after 2 years. When your battery starts to die, you can't replace it and everybody will ask you "how old is it? how's the battery?", because people DO ask these questions. I have Galaxy S2 and will sell it in matter of days. By now, everybody asked me "is battery in good shape?". I always tell them the truth - it's a 2 year old phone, battery isn't that great anymore. You know what they say then? "OK, so I'll replace it if I buy it, thanks". Do you think this conversation would be easier with One in question? If not, to what extent would it make it more difficult?
3) Some say contrary, that they're always late - as I said, I wouldn't know, I guess I'll have to see it for myself. I reserve the right to be mistaken, but thanks for the info.
4) That's debatable, personally, I don't believe that "they've put all the best components" c*ap. I believe they've held it for their improved units which are around the corner, which pi**es me off, but you probably don't understand that.
As for the 5), your post is reported, please don't bother to reply if you can't maintain normal discussion.
mrhahn98 said:
for point2: try getting a Sony's flagship phone and wait until they push you an update 2 years later, lol. HTC pushes update out very frequently, only problem is that the update does not reach all regions/carrier at the same time. you may have to wait a bit but not very long (except if u're stuck with a carrier then... it's gonna be quite a long time, they're the one who's delaying the updates)
Click to expand...
Click to collapse
That makes sense :good:
Thread closed
All the points offered here were already discussed a million times, so this thread adds nothing. Instead it provides a first class trolling ground.
No use for that, tbh.
I am sewing lots of people panicking because of some issues with some devices received.
I see this with nearly every handset I have owned, especially at the beginning.
It's as though a chain reaction starts when someone has a fault, others then look for the same fault, over analyse the phone and almost will themselves in to believing a small scratch or blemish is the same thing as the original complainant.
Out of all those who had "faulty" devices, how many do you think got perfectly working devices?
Don't have a knee jerk reaction and jump ship until you actually have a major problem with your own device. Give the manufacturer a chance first.
Sorry, just had to their this out there.
Sent from my GT-I9300 using xda app-developers app
And sorry for all the spelling mistakes... Damn predictive text and lazy proof reading
Sent from my GT-I9300 using xda app-developers app
Gotta agree with everything you wrote there, I've seen folk post saying it been delayed I'm buying something else, plus the hysteria over the phone getting too hot or the ringtones ain't loud enough etc etc.
BanziBaby said:
Gotta agree with everything you wrote there, I've seen folk post saying it been delayed I'm buying something else, plus the hysteria over the phone getting too hot or the ringtones ain't loud enough etc etc.
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Click to collapse
The ringtones ain't loud enough? Better cancel my pre-order then :silly:
riso123 said:
I am sewing lots of people panicking because of some issues with some devices received.
I see this with nearly every handset I have owned, especially at the beginning.
It's as though a chain reaction starts when someone has a fault, others then look for the same fault, over analyse the phone and almost will themselves in to believing a small scratch or blemish is the same thing as the original complainant.
Out of all those who had "faulty" devices, how many do you think got perfectly working devices?
Don't have a knee jerk reaction and jump ship until you actually have a major problem with your own device. Give the manufacturer a chance first.
Sorry, just had to their this out there.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
"Give the manufacture a chance" is easy to say if you live somewhere where these phones have reasonable price or return window or good warranty...
Here where I live it's not like that, I have to pay more than a month's income for a flagship, sometimes a 24h return window if the device has a real issue sometimes not even that, also no proper warranty for Sony devices here, So I consider myself all the right to nitpick & panic
Cheers
riginal said:
"Give the manufacture a chance" is easy to say if you live somewhere where these phones have reasonable price or return window or good warranty...
Here where I live it's not like that, I have to pay more than a month's income for a flagship, sometimes a 24h return window if the device has a real issue sometimes not even that, also no proper warranty for Sony devices here, So I consider myself all the right to nitpick & panic
Cheers
Click to expand...
Click to collapse
Well if you have to pay over a months income to get a flagship, why are you getting one in the first place? As with everything else in life, everything just goes the way it goes. You won't get a faulty phone, and if you do, then its meant like that and you can learn from it. Just turn everything into positives.
SuperMarioGalaxy said:
Well if you have to pay over a months income to get a flagship, why are you getting one in the first place? As with everything else in life, everything just goes the way it goes. You won't get a faulty phone, and if you do, then its meant like that and you can learn from it. Just turn everything into positives.
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Click to collapse
Exactly what I was thinking.
Sent from my GT-I9300 using xda app-developers app
I have been badly burned by multiple devices in the past.
1. Sony K810i (7 years back) - found out speaker was damaged 5 days after purchase. As @riginal pointed out, I was at a place where I cannot return the device the moment I walk out of the shop. By the end of one year, everything except battery in that phone was replaced. I had bought that model several months after it was released.
2. HP DV5 1015TX Laptop (6 years ago) - replaced display 3 times over a 1.5 year period because of the same issue. Lucky that I had warranty extension.
3. Asus TF700T - If I see the guy who tested it, I will hit him with the tablet until it breaks. I am not joking.
4. Nexus 7 2013 - replaced speaker 2 months after purchase.
5. Dell XPS 9530 Laptop - paid $2000 and got a machine that makes whining sound, throttles games to unplayable FPS.
After these kind of experiences, when I got my Nexus 5, I returned it without zero hesitation twice - first because of the yellow tint and second time because of the dead pixel. There should be zero tolerance when it comes to devices. I pay expecting a fully functional product. I am not paying to be their tester. Its high time companies are penalized for releasing defective units. If they can't ensure consistent quality, at least I should get a full refund even if it is after 1 year.
If the companies cannot guarantee that there would be defects during the initial launch period, either they should offer extended warranty with the guarantee that if its a factory defect, we will get a new phone no matter when it was reported.
Edit: Added item 2.
unni_kmr said:
I have been badly burned by multiple devices in the past.
1. Sony K810i (7 years back) - found out speaker was damaged 5 days after purchase. As @riginal pointed out, I was at a place where I cannot return the device the moment I walk out of the shop. By the end of one year, everything except battery in that phone was replaced. I had bought that model several months after it was released.
2. Asus TF700T - If I see the guy who tested it, I will hit him with the tablet until it breaks. I am not joking.
3. Nexus 7 2013 - replaced speaker 2 months after purchase.
4. Dell XPS 9530 - paid $2000 and got a machine that makes whining sound, throttles games to unplayable FPS.
After these kind of experiences, when I got my Nexus 5, I returned it without zero hesitation twice - first because of the yellow tint and second time because of the dead pixel. There should be zero tolerance when it comes to devices. I pay expecting a fully functional product. I am not paying to be their tester. Its high time companies are penalized for releasing defective units. If they can't ensure consistent quality, at least I should get a full refund even if it is after 1 year.
If the companies cannot guarantee that there would be defects during the initial launch period, either they should offer extended warranty with the guarantee that if its a factory defect, we will get a new phone no matter when it was reported.
Click to expand...
Click to collapse
I think you must be cursed mate [emoji50]
Sent from my GT-N7100 using Tapatalk
kersey said:
I think you must be cursed mate [emoji50]
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
I have added one more - #2.
I too often think like that - whether I am cursed or if I am being punished by God for spending money on gadgets. There were a few who didn't give me problems as well- Galaxy S2, PS4, Sony TV..
unni_kmr said:
I have added one more - #2.
I too often think like that - whether I am cursed or if I am being punished by God for spending money on gadgets. There were a few who didn't give me problems as well- Galaxy S2, PS4, Sony TV..
Click to expand...
Click to collapse
But all that doesn't mean it's going to happen to you with this device. Plus you could argue that you should learn from experience and wait for the device to mature before you leap in to a purchase of a newly released flagship device.
All this strikes me as nothing more than mass hysteria still. You can't judge a device and declare it as faulty before you have it in your hand.
Sent from my GT-I9300 using xda app-developers app
SuperMarioGalaxy said:
Well if you have to pay over a months income to get a flagship, why are you getting one in the first place? As with everything else in life, everything just goes the way it goes. You won't get a faulty phone, and if you do, then its meant like that and you can learn from it. Just turn everything into positives.
Click to expand...
Click to collapse
If you really want the answer for your first question I'll manage, I usually keep whatever cellphone I buy for 2-3 years and right now I have Xperia X10 & wasn't gonna upgrade but my beloved X10 finally died on me & if I buy something I want to buy the latest & the greatest so yeah I manage but that doesn't mean I can afford to buy a premium device with premium price just to see it die a week later & toss it way only because there was a gap in the device & it wasn't waterproof as advertised, So I really appreciate people here nitpicking, It helps me make my decision between this, Note 3 & M8
and what to you mean it's meant like that? turn everything into positives? do we really need to get philosophical on this? I mean seriously is it asking too much to get a solid device as advertised for the price I pay?
Anyways don't really understand the purpose of this thread, Everyone here are just stating facts & sharing their experience with the device which unfortunately happens to involve high temperature, build quality issues, low ringtone...I don't really complain or nag, actually no one does except for the op of this thread
DON’T HESITATE TO READ THE FULL ARTICLE IF YOU ARE A SAMSUNG GALAXY USER
This is not me crying over the problems I had. I’m writing this as a piece of information for the Samsung Galaxy buyers.
Well urrrr yeah! Finally got my replacement(︶︹︺).
Bought the device(Galaxy S7 Unlocked version) just one day after the launch. There it starts the series of repairs which lasted till the half of the month May. Well talking about those quickly. To begin with the build quality issue, had a small scratch at an edge of the home button which developed into an crack soon (as in the Image 1) also some faded horizontal grey lines(noticeable in the white backgrounds) and finally ended up in a repair since it was past the 7-day replacement period. With that repair came a faulty screen(color uniformity issue) as in the Image 2[a] attached**. Then I decided not just go for a repair again because the exact same problem could repeat even after the repair due to human errors or mis-handling. So instead requested for a replacement. Waited a week to get a definite reply from them and they agreed to a repair but not a replacement for sure. Despite the lack of time I had to go through the repairs I agreed to that and yeah the same problem persisted even after the 2nd repair. But during the time of collection of the device they pretended like everything was fine with the device since they didn’t know what exactly the issue was which could be due to the lack of technical knowledge of the technicians.
Called them again and explained in a simple way (as in the Image 2) what the issue actually is instead of letting them self-define the problem as ‘Screen Discoloration’ . Even then with just dialling *#0*# and showing me HW Module Test with Red, Green, Blue screens which can only light up one kind of pixels in the display in which the the color uniformity issue can’t be spotted at all since multiple pixels aren’t being mixed to represent those three colors. They tried their maximum to not give me a replacement by showing me a video/image and asking me to spot the issue in that circumstance and this even continued to them claiming that I was faking the issue with some 3rd party app.
After a clear evidence from my side they were finally forced to offer a replacement instead of a repair again. But it is then they started acting totally irresponsible to me (being one of the worst customer service I’ve ever seen) by not even informing me that they have approved the replacement for me.
After few days I’d to call them back and ask about their decision and there begins the waiting again for the replacement even after more than a month of not using the device due to the repairs.
The service center being part of the authorized retailer of Samsung, I don’t know what made them to take more than a week time for the replacement in a place where these devices are not sold as hot cakes. That even made me to doubt whether they were waiting for a used unit to refurbish.
[Those moments involved lots of ill treatments from their side, lots of phone calls and commutes to service center even for asking whether the replacement was ready due to ambiguous answers from them through the phone calls]
Now going back to the statement “Well urrrr yeah! Finally got my replacement(︶︹︺)”. The issue still persists as it is clear for you from the Image 3 below ** at least not that worse. If it was a phone that was sold for at least 400$(having the production cost at just near 260$) I will be happily using the device despite the current issue. But for a phone that is sold at 700$ this is unacceptable in the age where there are strong competitors available. Which had made me to take a decision to never buy a Samsung product in my life even if they heavily dominate the market by creating a perception that they are the best.
As mentioned by respected forum members that Samsung could have done ultimately anything to make a less used unit new by resetting any counters to make any app like this one ** believe that the unit is brand new even if Samsung had denied that.
I don’t know whether display issues are there for other Galaxy S7 users but at least I had similar issues including the tint problems with my previous Galaxy S phones. Probably a normal user wouldn't be able to notice these type of issues. But it is good for anyone to know what you are paying for and what you are getting even if whatever I’ve dealt with doesn’t bother you. But all these can be avoided by being strict in quality testing from Samsung‘s side. This is where the companies like Apple truly shines.
I’m not sure whether these are typical issues seen in AMOLED displays but had heard a lot of people going for multiple replacements (like even 3-7 times) for silly issues especially related to displays. Well if I try for that at my place, first of all they won’t be ready for a replacement again and even if they are, not sure what other issue I’ll get with the next unit. Can’t imagine going again with these kind of issue like others did multiple times and to get ill-treated and to accept their own invalid assumptions and arguments and wasting lot of time. Also don’t know whether these strict replacement policies exists only at my place or elsewhere.
Would love to know your thoughts and comments. If you were in my position, how you would have reacted and proceeded? How you would have and taken this issue?
Couldn't attach the images due to forum restrictions. Please view it here: https://drive.google.com/folderview?id=0B97-LChbhDZBaXBYSmRJdmsya2M&usp=sharing
I have the exact same problem with my screen. Especially in the evenings it is clearly visible, even on normal tasks like browsing through the launcher or in Spotify. Think I will let them repair it at the end of my warranty period, screw them.
Really ???
Funny how you have 25 different post with complaints about the S7.
It sounds like something made to discredit the product.
Maybe you should sell it and buy an iPhone.
JovHok said:
DON’T HESITATE TO READ THE FULL ARTICLE IF YOU ARE A SAMSUNG GALAXY USER
This is not me crying over the problems I had. I’m writing this as a piece of information for the Samsung Galaxy buyers.
Well urrrr yeah! Finally got my replacement(︶︹︺).
Bought the device(Galaxy S7 Unlocked version) just one day after the launch. There it starts the series of repairs which lasted till the half of the month May. Well talking about those quickly. To begin with the build quality issue, had a small scratch at an edge of the home button which developed into an crack soon (as in the Image 1) also some faded horizontal grey lines(noticeable in the white backgrounds) and finally ended up in a repair since it was past the 7-day replacement period. With that repair came a faulty screen(color uniformity issue) as in the Image 2[a] attached**. Then I decided not just go for a repair again because the exact same problem could repeat even after the repair due to human errors or mis-handling. So instead requested for a replacement. Waited a week to get a definite reply from them and they agreed to a repair but not a replacement for sure. Despite the lack of time I had to go through the repairs I agreed to that and yeah the same problem persisted even after the 2nd repair. But during the time of collection of the device they pretended like everything was fine with the device since they didn’t know what exactly the issue was which could be due to the lack of technical knowledge of the technicians.
Called them again and explained in a simple way (as in the Image 2) what the issue actually is instead of letting them self-define the problem as ‘Screen Discoloration’ . Even then with just dialling *#0*# and showing me HW Module Test with Red, Green, Blue screens which can only light up one kind of pixels in the display in which the the color uniformity issue can’t be spotted at all since multiple pixels aren’t being mixed to represent those three colors. They tried their maximum to not give me a replacement by showing me a video/image and asking me to spot the issue in that circumstance and this even continued to them claiming that I was faking the issue with some 3rd party app.
After a clear evidence from my side they were finally forced to offer a replacement instead of a repair again. But it is then they started acting totally irresponsible to me (being one of the worst customer service I’ve ever seen) by not even informing me that they have approved the replacement for me.
After few days I’d to call them back and ask about their decision and there begins the waiting again for the replacement even after more than a month of not using the device due to the repairs.
The service center being part of the authorized retailer of Samsung, I don’t know what made them to take more than a week time for the replacement in a place where these devices are not sold as hot cakes. That even made me to doubt whether they were waiting for a used unit to refurbish.
[Those moments involved lots of ill treatments from their side, lots of phone calls and commutes to service center even for asking whether the replacement was ready due to ambiguous answers from them through the phone calls]
Now going back to the statement “Well urrrr yeah! Finally got my replacement(︶︹︺)”. The issue still persists as it is clear for you from the Image 3 below ** at least not that worse. If it was a phone that was sold for at least 400$(having the production cost at just near 260$) I will be happily using the device despite the current issue. But for a phone that is sold at 700$ this is unacceptable in the age where there are strong competitors available. Which had made me to take a decision to never buy a Samsung product in my life even if they heavily dominate the market by creating a perception that they are the best.
As mentioned by respected forum members that Samsung could have done ultimately anything to make a less used unit new by resetting any counters to make any app like this one ** believe that the unit is brand new even if Samsung had denied that.
I don’t know whether display issues are there for other Galaxy S7 users but at least I had similar issues including the tint problems with my previous Galaxy S phones. Probably a normal user wouldn't be able to notice these type of issues. But it is good for anyone to know what you are paying for and what you are getting even if whatever I’ve dealt with doesn’t bother you. But all these can be avoided by being strict in quality testing from Samsung‘s side. This is where the companies like Apple truly shines.
I’m not sure whether these are typical issues seen in AMOLED displays but had heard a lot of people going for multiple replacements (like even 3-7 times) for silly issues especially related to displays. Well if I try for that at my place, first of all they won’t be ready for a replacement again and even if they are, not sure what other issue I’ll get with the next unit. Can’t imagine going again with these kind of issue like others did multiple times and to get ill-treated and to accept their own invalid assumptions and arguments and wasting lot of time. Also don’t know whether these strict replacement policies exists only at my place or elsewhere.
Would love to know your thoughts and comments. If you were in my position, how you would have reacted and proceeded? How you would have and taken this issue?
Couldn't attach the images due to forum restrictions. Please view it here: https://drive.google.com/folderview?id=0B97-LChbhDZBaXBYSmRJdmsya2M&usp=sharing
Click to expand...
Click to collapse
ericmky said:
Funny how you have 25 different post with complaints about the S7.
It sounds like something made to discredit the product.
Maybe you should sell it and buy an iPhone.
Click to expand...
Click to collapse
Whatever I'm saying is the fact.
The fact about my S7 is that it's beautiful, fast and has zero quality defects--and I'm very picky. It is seriously the best smartphone hardware I've every experienced.
Just like all products made by humans, there are always a few lemons and I'm sorry that you got one.
Just because you've had flawed units doesn't mean everyone else has. Sure, my first S7 had a battery issue that often prevented it from turning on, but my replacement has been great.
That said, there is no such thing as a perfect phone. Lemons do exist, and flaws can happen anywhere. That is the truth!
Sent from my SM-G930W8 using Tapatalk
Devhux said:
Just because you've had flawed units doesn't mean everyone else has. Sure, my first S7 had a battery issue that often prevented it from turning on, but my replacement has been great.
That said, there is no such thing as a perfect phone. Lemons do exist, and flaws can happen anywhere. That is the truth!
Sent from my SM-G930W8 using Tapatalk
Click to expand...
Click to collapse
Well what was the cause of battery issue?
Thread closed. Please stop creating more threads for the same issue, you've already got 3 others...
http://forum.xda-developers.com/galaxy-s7/help/display-uniformity-t3362559
http://forum.xda-developers.com/galaxy-s7/help/grey-lines-display-t3360635
http://forum.xda-developers.com/galaxy-s7/help/bad-service-samsung-t3375408
I'm going to close 2 of the others as well, don't create duplicate threads.
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
I ordered on day one and my phone was very blue at even a slight angle. I returned it and ordered another and I am very happy with it. the processor is a beast. battery and camera are the best there is. Software and features are way ahead of others and will stay there. You need to try it. Don't read or buy into the negative hype. Try it. If you don't like it returning the device is easy and costs nothing.
@MacTheRipperr
I didn't let it get me down. I pre-ordered on the 6th, got it the 28th, never returned it, and never cared about the press.
I don't care about random people's opinions, and I have no idea why everyone does. I figured once I got it, i would see if I like it, if not, I would return it and move on.
The media is and always will be full of ****, the same with the vast majority of people sadly. I still hear people run in their mouth about this device in telegram chats and online that never have nor will hold an xl2, at that rate, why would anyone take anything they say at face value? It's sad that people fall to peer pressure, and can't be big enough to make a decision for themselves, they have to follow the norm.
Anyways, my device like most others shifts colors at an angle, and it doesn't bother me. I always have and will use black themes while I'm on an oled device. You can't get this rich of black color which makes everything else pop on lcd.
Coming from a 6p, this phone is light years faster than it was, and the battery life I've had on stock with the stock kernel, has put all other devices I've had to shame. I couldn't be happier with the xl2
This phone ticked all the boxes I want/need and after the trade in plus the rebate from T-mobile I'd be stupid not to jump on it. While waiting all the complaints about the screen came in so I was curious to see what it would look like when I got it. Opened the box and turned the screen on, tilted it and said...."that's it???". I've been loving it since day one. Best phone I've ever had.
If anything the negative press had lowered my expectations some, so when I finally got my phone I was absolutely blown away by how great it is. I couldn't say if I had not read anything bad about the phone, whether or not my response would have been the same, but all I can say is that this is the best phone I have ever used (going from Nexus 5, to 6, to 6P, to 2XL)
I find it humorous that in advance of the iPhone X, Apple puts out a paper saying that burn-in and blue tint upon tilting device are normal for oled screens, and not a defect. I wonder if all the media sources that blasted the Pixel 2 XL for being a "mediocre" device because of those screen issues will be as hard on Apple as they were on Google?
I've read the articles and kept up with stuff, but I really just don't give a sh__, to be frank. Is there a blue tint at angle? Yup. Does it bother me? Nope. Is there screen burn in/retention? Don't know. (I have not seen anything and don't care about trying it out to see.) This phone is so freaking phenomenal, I can't believe that people steer clear over some bad press given by a bunch of YouTube reviewers that nit-pick everything with every phone ever made.
To prove my point on how little the everyday user cares, I showed 2 buddies of mine my 2 XL the other night. They both just recently got the iPhone 8+ and they've had Apple devices going back to the iPhone 6. Both of them played with my 2 XL for at least 15 minutes. Neither of them mentioned anything about the screen other than they said they loved the lack of huge bezels. Both commented on how blazingly fast it performed. They also loved how it listened for music and displayed what was playing automatically.
I'm happy with my 2 XL. If by some chance Google does some sort of recall, etc. I may go ahead and do that, but as of yet, I see no reason to RMA my phone.
Dang, OP. Nailed my experience, but in a different manner: Ordered during the event and got mine on the 20th. Also came from an S8+.
Have since stopped reading comments on popular Android tech sites due to the sheer vileness of them. Maybe it was present before and I just never noticed, but the comments sections are a total sh_tshow. I am embarrassed to be a part of a community that can treat each other so poorly.
I imagine someone new to the community going on to these sites and just being absolutely stunned by how petty and rude we must seem.
It's not just Pixel articles either; Samsung, HTC, LG.... It's unavoidable.
I like my S8+ and my 2 XL. I liked my V20. My son loves his V30 (and before that, his HTC 10). Why can't we seem to accept that they're all great devices? Why do we have to be so vile to each other?
Sorry... That went longer than I had planned...
/rant end
It's hands-on for me! Media suxes!!
MacTheRipperr said:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
Click to expand...
Click to collapse
I preordered it and kept it.
Ive had a Galaxy Nexus Nexus 5 Nexus 6p and now the Pixel XL 2 I can tell you... You will never get a "perfect" phone from Google you just wont. But you dont get this phone because its perfect. You get it because you dont have to wait for updates from the carrier that will never come. You dont have to worry about the bootloader being locked. And you can pretty much count on the most developer support.
Everyone of the phones listed above had an "issue" blown way out of proportion.
Galaxy Nexus was battery life even leading to Verizon offering a extended battery
Nexus 5 had a screen issue where anything after the 1st batch had a yellow tint to the display. (I was lucky to get one of the good ones but then 3 months later my phone decided to not DL or send MMS at all no matter what i did. I had to RMA it and got a yellow tint phone. Oh and battery life issues.
Nexus 6p had screen issues and battery issues where the phone would shut down once the battery reached anywhere from 15% to 50% Oh there was also a software bug on only this phone where the phone would refuse to switch to LTE and the only way to make it do this was to go into the secret *#*4636*#*# and toggle the LTE radio. This was not fixed for 2 security updates
See you will never get a "perfect phone" from Google. Just like a lot of their products start out pretty ****ty and get better through several updates.
Well, I most definitely want to thank you guys for your feedback and being honest without the hostility. It's good to see that I am not alone in my experience. Thanks for replying with tact. We can only lead our fellow enthusiast by example. Thanks again for your responses.
I've had a horrible experience through all of this, I'm also a new member here, although I've been a lurker for years. BUT I pre-ordered, kept the order and received a P2XL that is blue straight on and gets worse at any angle. I RMA'd my device, new one will be here this friday/saturday. Thing is after a week I really love this phone and willing to try at least one more as it seems there is or was a quality issue but most here that have RMA'd are reporting they've gotten a better device back. I agree what another member posted about the rhetoric and the way people are treating each other but that's the interwebs these days. Also seems a bunch of people here received great devices to begin with (ANOTHER REASON TO ORDER ONE AND TRY IT YOURSELF) but unfortunately some of them just assume everyone's device is the exact same as theirs and some of them even deny there could be an issue saying "we see these things differently" and we should "just shut up or get a refund". Don't listen to them, don't really take much weight in what anyone says (including me) about their personal experience until you've had the exact same experience with the same device to relate to their issues posted. We're here to share our experiences with these devices with each other but for every 1 P2XL user here there are probably at least 4 or 5 if not more that are ecstatic to own these phones from Google. Remember most people who have issues go onto forums and websites to see if others are experiencing the same issues. So it becomes a breeding ground for every issue ever found on "x" device within "x" days of being released. Like what's been said here before, it's not just here, all manufacturers have issues with their devices and for me IMO the P2XL is what I want/need in a phone. Hopefully you'll order one up and give it a shot, you're truly missing out on an amazing experience with an amazing device.
You know things are desperate when people have to make "feel good" threads.
As for the validity of media or what else has been said here, this entire thread is pure conjecture and speculation made against others who disagree.
Im also not sure who this is directed at. The people who dont like/want this phone wont be here.
Neither will the people who returned them.
As for the point of the thread.
If you buy a device that costs a grand, might aswell demand no ISSUES.
Neither apples pathetic response to possible issues with the screen nor Google's "we are looking into it" imply a whole lot respect for the consumer or confindence for their devices.
You can like your device, you can claim its perfect, beautiful, whatever. But for this price, nothing short of perfection(as much as it can be achieved) should be demanded.
If im paying a grand, i dont want to be bothered by RMAs or other BS.
If they have QC issues, they are free to perhaps ship some jobs back to Europe/America. Im sure they have enough money to pay decent wages for people to QC their devices or produce them here.
If not, they should not expect mercy from the consumer or press, and yes this includes apple too
What a pathetic age we live in.
shadowcore said:
.
If you buy a device that costs a grand, might aswell demand no ISSUES.
.
Click to expand...
Click to collapse
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
shadowcore said:
If you buy a device that costs a grand, might aswell demand no ISSUES.
Click to expand...
Click to collapse
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
PhoenixPath said:
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
Click to expand...
Click to collapse
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
It cant be because of technology that the device costs this much, about a grand, in 2017.
Surely they can afford proper QC at an asking price of 1 grand.
Im not sure proper QC is like pink unicorns, but i guess people should just shut up.
A proper premium tier QC is pink unicorns. Im having the timw of my life now.
---------- Post added at 05:34 PM ---------- Previous post was at 05:28 PM ----------
AndrasLOHF said:
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
Click to expand...
Click to collapse
Thats true, i wish only they provided a black skin/overlay for android.
Its 2017 and only custom roms offer amoled friendly UI.
Im not sureni value android updates when they offer no enhancements i need.
shadowcore said:
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
Click to expand...
Click to collapse
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
PhoenixPath said:
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
Click to expand...
Click to collapse
Pray tell, do you really believe issues such as blue tint or burn in wouldnt be caught by proper QC?
These issues are so obvious, even non-tech savy people can notice them.
And no, i didnt claim qc prevents all bad apples, but thw moat obvious ones. Way to strawman my point there.
All google needed to do, when noticing issues in QC , is hold off on the release date.
You can probably imagine how much i enjoyed last years fiasco with exploding batteries with samsung.
If anything, that was the epitome and parody of the flagship smartphone industry.
Imagine buying a porsche and getting one that had paint issues or an expensive mercedes with discolored glass.
If i wanted to gamble and try my luck, i would get an Oppo, not a pixel or samsung.
I agree with both you guys lol. IMO the issue is when testing Google from day 1 just looked past the blue tint and other issues thinking "This is the way it has to be" "it's a trade off" and software updates will fix it or it's just supposed to be like that. Hence the quality issues, if you tell your QC dept that it's supposed to look like that then they'll unfortunately let them all leave the factory like that. Probably why there's 50 shades of blue and no direct reasoning or answer from anyone as to why there's such a variance between the exact same devices produced on the same date even. BTW shadowcore is onto something I've been previously saying, yea there's shortcomings with any new device but it shouldn't be this bad all over the map with these things for the price they charge. And then attempted sweeping under the rug of it all, "working as intended" just to rub ya the wrong way after all that money spent whether you got 5 discounts or paid full retail. PRINCIPLE. This is top tier device I know it's been done before here but would you buy a brand new BMW/AUDI/LEXUS/MERCEDES and be just fine with creaking plastic crappy interior you sit in every time you drive? We need to interact with this screen every day all day for some people.
shadowcore said:
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Is their QC sub-par? Do they actually have more defective units than other vendors?
Is there anything other than the initial media coverage, now little more than background noise, that implies Google's devices see more defects in the market than others?
Or, as you just admitted in the last post, are you just super happy about any and all failures and maybe that is what is driving your fervor?
I mean, even if that's what it is, I get it. These companies make billions - watching them trip and fall, even if it's only in our perception, can be somewhat cathartic - is it really any more than that, though?