Trade In Status Post - Google Pixel 2 XL Guides, News, & Discussion

Created this post to keep track of all trade ins submitted. Please post any updates, problems, value and type of trade in you submitted so we can help each other.

I sent in a pixel xl 32 Verizon with a vibrating issue should be received by them this week ill post as soon as it get approved.

Can we use the box that was used to deliver the pixel XL 2? And should I remove the drband skin and screen protector from my trade in device, pixel XL 32gb..

They've had my trade in for approximately 9 business days. Not a word from them!! I'll be calling to find out what's the wonderful process and how long it takes. I'm tired of checking daily! They suck at releasing phones now adding trade in phones to orders. Ugh, what was I thinking. I'll report back.

Atticustrd said:
Can we use the box that was used to deliver the pixel XL 2? And should I remove the drband skin and screen protector from my trade in device, pixel XL 32gb..
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I think it has a prepaid for that envelope so i would just sent it in that and just take pictures of phone before you send it and i would leave everything in it i don't think it matters.

droidrev71 said:
They've had my trade in for approximately 9 business days. Not a word from them!! I'll be calling to find out what's the wonderful process and how long it takes. I'm tired of checking daily! They suck at releasing phones now adding trade in phones to orders. Ugh, what was I thinking. I'll report back.
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Please report back they have had mine for a couple of days and nothing yet, one question do you have your phone already it your still waiting?

cheapshot789 said:
Please report back they have had mine for a couple of days and nothing yet, one question do you have your phone already it your still waiting?
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Still waiting on my new phone.

droidrev71 said:
Still waiting on my new phone.
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Im thinking maybe there not going to post anything until phone gets shipped and charged i hope someone that already got phone and sent in trade in can post status

Got my 2 xl on the 19th and sent my original xl on the 20th. They should have it on the 23rd.

JagXK8 said:
Got my 2 xl on the 19th and sent my original xl on the 20th. They should have it on the 23rd.
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Cool please keep us updated

Atticustrd said:
Can we use the box that was used to deliver the pixel XL 2? And should I remove the drband skin and screen protector from my trade in device, pixel XL 32gb..
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I was told you could use a box, but to put the phone in the included envelope inside the box.
put the label on the box.
they seem adamant about using the padded envelope for some reason.
myself, I cut two pieces of cardboard to fit inside the envelope, then sandwiched the phone inside of those, put the label on, and wrapped that with clear packing tape.
just dropped off at post office today, will report as it progresses.

I made a copy of the shipping label and taped onto their padded envelope. Used the original label on the outside of a small box I put envelope in. Not sure why they gave us such shoddy envelopes to ship the phones back in?

I received my 2 XL on Thursday (10/19), but was out of town until Friday. I setup my 2 XL on Friday night and sent in my XL on Saturday. According to the tracking number, my XL will be delivered to Google on Monday (10/23). I'm interested to see how they will determine my trade-in value; being that my XL was a replacement refurbished unit from Google (my original XL just died on me one day). I'll keep everyone posted here.

sag7392 said:
I received my 2 XL on Thursday (10/19), but was out of town until Friday. I setup my 2 XL on Friday night and sent in my XL on Saturday. According to the tracking number, my XL will be delivered to Google on Monday (10/23). I'm interested to see how they will determine my trade-in value; being that my XL was a replacement refurbished unit from Google (my original XL just died on me one day). I'll keep everyone posted here.
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Mine hasn't shipped yet but I'm in the same boat. My original XL died less than a month ago and I received a refurb too. That wasn't one of the trade in questions asked, so I hope that won't be a problem for either of us.

I have not received my Pixel 2 XL yet but I already sent my original Pixel XL back. It was not my primary phone. I added extra bubble wrap before packing it in the envelope. I also did a video with the time/date on my monitor to prove when I did it. I showed every angle and that the screen is perfect. I also shut it down and booted it up on camera so they can't give me any s*it it is gets cracked in that flimsy envelope they sent.
Cover your a** folks. That envelope will not protect the phone if it takes a hard drop from 4'. They may want that envelope used but mine was huge due to all the extra bubble wrap I covered the phone in.

Trade-In Approved
I ended up trading in a Nexus 6p 64GB which they received on 10/13 per the tracking. No status changes on their site until my Pixel 2 XL shipped today (10/23). I got the email that my Pixel 2 XL had shipped and 5 minutes later received another email stating my trade in was received and how much I would receive back. The amount they approved was the same they quoted, so I can live with that.
The 2nd email I received had the subject "We received your phone for Trade In".
Body started off with: "Great news! We have examined the device you submitted for Trade In, and its value either matches or is more than the estimate."
Note: The only reason I traded in the 6p instead of selling it was that it developed the boot loop due to the 2nd core. It was not purchased from Google (Sprint store) and was out of warranty. I couldn't get Google or LG to replace it and I wouldn't sell it to an individual in that state. I had flashed the alternate kernel that made it run off 4 cores, so it was usable.

stroths said:
I ended up trading in a Nexus 6p 64GB which they received on 10/13 per the tracking. No status changes on their site until my Pixel 2 XL shipped today (10/23). I got the email that my Pixel 2 XL had shipped and 5 minutes later received another email stating my trade in was received and how much I would receive back. The amount they approved was the same they quoted, so I can live with that.
The 2nd email I received had the subject "We received your phone for Trade In".
Body started off with: "Great news! We have examined the device you submitted for Trade In, and its value either matches or is more than the estimate."
Note: The only reason I traded in the 6p instead of selling it was that it developed the boot loop due to the 2nd core. It was not purchased from Google (Sprint store) and was out of warranty. I couldn't get Google or LG to replace it and I wouldn't sell it to an individual in that state. I had flashed the alternate kernel that made it run off 4 cores, so it was usable.
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Thanks for the update so i guess we wont get any updates untill they ship the 2xl even if they have or trade in for a month which is stupid what if we decide to cancel the order what then for us that have to wait for another month or more

Just received confirmation that my phone has been received and inspected. A credit of $410 will appear on my account soon. They've had my phone for two weeks. My new phone is on the truck for delivery. Finally!!

I've also received an email stating I got the full 410.00 credit. I received my Pixel 2 XL this past Thursday on Oct 19th. Despite all the gripes going around, I'm truly loving this phone and haven't had any of the issues people are complaining about except for the slight blue tint at angles. But, it's hardly an issue that would cause problems with using the phone daily. The muted colors will be fixed either with a software update from Google, or with a custom kernel like Elemental or others.

So....I'm wondering how does this credit work for people who did Google Financing? Are they lowering the finance amount resulting in a lower monthly payment over the full 24 month term or applying the credit as full one time payment resulting in less payments?

Related

Affordable Mobiles Orders

Thought to start a thread for those of us that have ordered from their website.
I ordered a Black One last week via uSwitch. The £30 upfront fee has been deducted(not sure if they deduct straight away when ordering) on 02.04 and T-Mo have done their in and out of £2. When I called yesterday I was told that they will send an email before they ship, which I am still waiting for. They also said that they were expecting stock in yesterday, but I assume that was BS as their facebook page is saying next week in many instances.
I've spoken to them twice today and in the morning I was told stock will be in either today or tomorrow and in the afternoon they told me that they've received an email from HTC saying the delivery has been delayed till next week and they're looking at Tuesday (9th) or Wednesday (10th) for posting the handsets at the earliest.
Called tmobile direct to see if they can match the pricing but won't budge from £26pm for the tariff and £170 for the handset up front which is ridiculous.
Will just have to sit back and wait now.
That really sucks. Will just have to be patient I suppose. Not too worried about waiting another week I suppose it will arrive One day
Ordered on 23rd March, they informed me that they would have a stock update today (6th). Got shipping email last night for 24 hr delivery, so should be here today!! Can't wait!
Ordered my black One Thursday night 10pm. Friday 5th they received silver but no black. Apparently they are getting both in on Monday 8th.
My case had came, just no phone yet. They said I am getting the media link so all is well.
T-Mobile £26 a month. £30 upfront for the phone, except I got £40 cash back which has already been confirmed .
Sent from my HTC Incredible S using Tapatalk 2
Ordered my black One Tuesday afternoon while they were stating in stock but allow 24 to 48 hours for delivery.
Nothing yet.
Am hoping they come in early next week so I don't have to make arrangements to be home!
Have been tempted to get a silver One from a Three store but have resisted!
£34 for the One Plan, clearly designed with The One in mind, hah, and £40 Quidco and the media link!
Sent from my Nexus 4 using Tapatalk 2
I used them last year and everything was fine with my order :good:
I'm guessing its not just me the site isn't working for ?
Sent from my HTC Incredible S using Tapatalk 2
Just rang them up. They have only received the silver One's today and apparently they have a lot more orders for the silver than the black. They should be receiving the Black One's tomorrow it Wednesday. Just hope they have enough stock to ship my order.
Sent from my HTC EVO 3D X515m using xda app-developers app
They told me today via Facebook that they're hoping to get some black ones in some time this week, but can't guarantee it.
They have had more silver today, but still no black
Sent from my HTC Incredible S using Tapatalk 2
When I spoke to the guy, he said that perhaps today or tomorrow they would get them in. Holding thumbs by tomorrow at least.
Sent from my HTC EVO 3D X515m using xda app-developers app
Spoke to a woman today told her i have been on pre-order for the black one since the begining of march she told me i should recieve mine monday or tuesday next week as they ate still back order till the end if this week.
Sent from my LG-E400 using xda app-developers app
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
Tyrrell9 said:
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
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Did you email them to confirm you would receive one? I made a point of doing this so that if they do not send me one I can ring and abuse them.
Sent from my HTC Incredible S using Tapatalk 2
Well I took the plunge and signed up to the £26 T-Mobile deal and 29.99 upfront because it seemed such a good deal! Not to mention the HTC media thing (if I get one!)
Got all the way to the end and it said I'd been referred and the number on the refer page didn't ring / nobody answered. Then got 2 missed calls from a T-Mobile 0845 number and haven't heard anything since! No emails either.
Emailed the [email protected] address and had a standard email saying about credit checks might delay orders and rang t-mobile and they have no record of anything so I'm in limbo-land! I guess I got somewhere because I had the 2 missed calls but not had anything since!
Here's hoping that everything goes through and there's little delay!
Ordered my silver one on the 28th and it arrived this morning with no sign of any media link. Spoke to them via Facebook and they said they had run out of media links as they were limited. However, I have read they others have received this that ordered after me, so not a happy bunny as you can imagine.
Still the phones a bit special and well worth the wait
Sent from my HTC One using xda app-developers app
They had better have one for me. I called specifically to confirm that I would be getting one as it did not show when i pre-ordered and they said that I would be. I cancelled my 02.03.13 order on MPD because this was marginally cheaper AND they were giving the Media Link free. If I dont get it I will be p....ed, and they will hear all about it.
I called Buy Mobile Phones today to ask if it were likely that I'd receive a black One sooner if I were to order with them now rather than keep my order with Affordable Mobiles.
He said that they both share the same stock pool, which is interesting as both companies have different addresses, though both are A1 Comms. I asked if they had ever received black handsets, to which he replied that they had, but they were sent back due to a quality issue.
The main reason I called is that BMP have a customer area and they answer the phone a lot quicker than AM! I don't know if BMP have priority though, being the parent company.
I read on Facebook that Mobile Phones Direct are emailing all waiting customers daily, no matter how small the news. Goes a long way though!
Sent from my Nexus 4 using Tapatalk 2
Affordable Mobiles nightmare
I avoided Affordable Mobiles this year after an horrendous episode with them last year. Basically even after confirming my cancellation for a One X, they went ahead and allowed a contract with three to complete, it took me weeks to get things sorted and never received any sort of apology. I've always got phones online through these type of resellers but this year I went straight into one of my local three stores, ten minutes later walked out with a new HTC One Silver.
The reason I did this was after googling how to dismantle the htc one, I learned that it's virtually impossible to repair the phone screen. I can only imagine the trouble I would have with the likes of Affordable Mobiles in trying to get a repair. Was assured by three that the phone would not be sent away if repair was needed but would be replaced. That sealed the deal for me.
Had mine 10 days now and it's awesome. I would advise avoiding the double dip official flip case, it's awful.
I hope you all enjoy your new phones when they arrive

Cyber Monday $150 off moto X starts @12Noon ET Wed 12/4 & 12/9 Monday

https://plus.google.com/app/basic/stream/z12icjriqra2tjrlc23zj3jayvevwxdlm
Update: sale starts at 8am Central time on Monday 12/2
http://www.motorola.com/us/motorola-shop-all/motorola-shop-all-sale.html
Sent from my XT1060 using xda app-developers app
man I just got mine off contract through moto maker last week...
poena said:
man I just got mine off contract through moto maker last week...
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Return it and get another one. Or, if they have good service, they'll refund you the $150.
Sweet deal.
Does the 14 day return policy go into effect when you receive the phone or when you order/they ship the phone? I wonder if a lot of the 11/11 orders might be able to squeak in a return/price match if the former.
I'm hoping that will happen for me. I talked to them and they say there are going to get back to me. I also sent them an email.
Oh man. I am in on this.
Now I just need to decide which one to get.
Currently using 8.9 GB on my HTC One and the 16 GB Moto X only comes with 11.9 free, so that would leave me with 3 GB Free. Hmm. Probably need to get the 32 GB. Damn.
Then it's Dev Edition vs custom T-Mo. I like the black front because it blends with the screen. Not so sure about the woven white back of the Dev Edition though. It's one of the more slippery backs if I recall. The woven black feels nicer in hand I would guess since it's softer.
8_8 said:
Sweet deal.
Does the 14 day return policy go into effect when you receive the phone or when you order the phone? I wonder if a lot of the 11/11 orders might be able to squeak in a return/price match if the latter.
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I doubt they will have a price match for a one day, limited stock sale.
aooga said:
Return it and get another one. Or, if they have good service, they'll refund you the $150.
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I called they wouldn't refund the $150 but offered me $50 in accessories which I don't need so they gave me a $50 Visa gift card instead. Best I could do without having to go through the hassle of returning the phone and ordering another one and waiting a week or two for it to be delivered.
kzoodroid said:
I called they wouldn't refund the $150 but offered me $50 in accessories which I don't need so they gave me a $50 Visa gift card instead. Best I could do without having to go through the hassle of returning the phone and ordering another one and waiting a week or two for it to be delivered.
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That's good.
Sent from my SGH-M919 using Tapatalk
19Interpol said:
I doubt they will have a price match for a one day, limited stock sale.
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Yep that's the reason I was given for not refunded my money. I ordered a week ago and just got it Monday. I got 18 months same as cash financing through Motorola so not too disappointed as I kind of expected it.
Well, unnecessary hassle for me. Looks like my current one will be going back one I get a replacement that I buy on Monday...
Sent from my XT1053 using Tapatalk
Wow. I ordered on the 8th and it was delayed and shipped on the 12th. I can't believe that the delay may end up saving me $150 (grand total of $250). On the phone with a CSR right now and hoping for the best.
herzzreh said:
Well, unnecessary hassle for me. Looks like my current one will be going back one I get a replacement that I buy on Monday...
Sent from my XT1053 using Tapatalk
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If you buy another phone on Monday and return the old one for a refund its a 4-6 week wait for a refund. Also from experience you have to have ALL the packaging the old one came in. I keep everything in the box, plastic bags, rubber bands, etc., just in case of getting hassled on this.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/24817/action/auth
---------- Post added at 02:27 PM ---------- Previous post was at 02:24 PM ----------
chaoslimits said:
Wow. I ordered on the 8th and it was delayed and shipped on the 12th. I can't believe that the delay may end up saving me $150 (grand total of $250). On the phone with a CSR right now and hoping for the best.
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I ordered on the 19th and it shipped on the 23rd and best I could get was a $50 gift card. Let me know how you fair as if you get a better deal I will have to call back.
kzoodroid said:
If you buy another phone on Monday and return the old one for a refund its a 4-6 week wait for a refund. Also from experience you have to have ALL the packaging the old one came in. I keep everything in the box, plastic bags, rubber bands, etc., just in case of getting hassled on this.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/24817/action/auth
---------- Post added at 02:27 PM ---------- Previous post was at 02:24 PM ----------
I ordered on the 19th and it shipped on the 23rd and best I could get was a $50 gift card. Let me know how you fair as if you get a better deal I will have to call back.
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My return for refund has been processed. They are sending me a return label via email and I'll ship it out tomorrow. Luckily, I kept all the packaging, plastic, charger etc in the office so it's just a matter of factory resetting and sending it back.
So I have been dead set on getting this phone to replace my aging HTC Rezound even though its running KitKat pretty damn well. I have been holding out for the wood backs but they seem to be no where in sight and this is too good of a discount to pass on especially when its priced the same as the N5. So my question is should I get a Verizon MotoMaker 32GB version of the Developer Edition (just in case the dev community picks up)?
chaoslimits said:
My return for refund has been processed. They are sending me a return label via email and I'll ship it out tomorrow. Luckily, I kept all the packaging, plastic, charger etc in the office so it's just a matter of factory resetting and sending it back.
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I wanted to return it out of principle but then the hassle of waiting up to another 2 weeks for a phone doesn't sit well with me. After having to pay to ship it back and they then deduct the original shipping charges out of the refund I'd only save about $130 so with the $50 gift card I'm only out $80.
Talguy said:
So I have been dead set on getting this phone to replace my aging HTC Rezound even though its running KitKat pretty damn well. I have been holding out for the wood backs but they seem to be no where in sight and this is too good of a discount to pass on especially when its priced the same as the N5. So my question is should I get a Verizon MotoMaker 32GB version of the Developer Edition (just in case the dev community picks up)?
Click to expand...
Click to collapse
On one hand, the phone is really amazing stock. You would lose the features that make the Moto X so good by flashing custom roms. On the other hand, there isn't much development on the Moto X and root for future builds/releases may not come. With the Dev edition you'll never have to worry about root (recoveries may be another story).
I'll, most likely, get another Dev edition.
Talguy said:
So I have been dead set on getting this phone to replace my aging HTC Rezound even though its running KitKat pretty damn well. I have been holding out for the wood backs but they seem to be no where in sight and this is too good of a discount to pass on especially when its priced the same as the N5. So my question is should I get a Verizon MotoMaker 32GB version of the Developer Edition (just in case the dev community picks up)?
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Click to collapse
I would go with the dev edition, which I have, just because it comes with an unlockable boot loader out of the box. It's pretty much the closest thing to a Nexus you'll get without buying one and for $400 its a steal. I love this phone too, a lot more than my Nexus 4 but the battery life is about the same. Its a little slippery though as the white back on the dev edition isn't rubberized.
kzoodroid said:
I would go with the dev edition, which I have, just because it comes with an unlockable boot loader out of the box. It's pretty much the closest thing to a Nexus you'll get without buying one and for $400 its a steal. I love this phone too, a lot more than my Nexus 4 but the battery life is about the same. Its a little slippery though as the white back on the dev edition isn't rubberized.
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Yea I've never been a huge fan of white phones as I feel they'll start showing their dirtyness after being heavily used for an extended period. Also I heard those woven backs are slippery. I could get a super thin case and see if that helps at all. Right now I only see the need too root to get free tethering, ad-free apps and PIE controls via xposed
Decisions, decisions. I ordered on the 18th and received it on the 21st. I wonder if I should return and get another on Monday. Questions will I be able to get another at $350, says supplies are limited.
I got the Navy with Black front and silver accents, I wish the blue was a little lighter so if I reordered I could maybe go with the Royal Blue. I really like the yellow back, but worry about it staining in my pocket (i,e. wearing blue jeans).

Motorola phoned me... 32gb phones delayed

Just got a phone call from Motorola (on A Sunday!)
They said that due to parts shortages for 32gb Moto X (2014), that even though they've started building my X already, it will be delayed even more and should ship on 10/17.
This is ridiculous. I ordered the darn phone on 9/16, and now it won't even ship until a full month after I paid for it. I'd be just slightly less bitter about the delays if they hadn't charged my credit card on 9/16.
As an apology for the delay they're giving me $25 site credit on the Motorola site. A small gesture that does little to ease the frustration over the whole ordering process fit this phone.
I'm in the same boat. I ordered mine on the 17th and now doesn't ship until the 17th.
ugh, thanks for the update. Moto X 1st gen was like this (I got tired of waiting for the dev edition and just got the AT&T one). With all the customization options I guess supply chain is a bit more complex and tougher to manage?
Either way, I can't seem to get a moto X without having to compromise. This time, I *really* wanted to avoid the carrier tramp-stamps and bloatware, so I went for the pure edition. I have to have 32GB. Tried to pick a black front, but was told it wasn't an option! I do like the look of the white though, so i went for that - but was told there's a delay on white front phones. And now the 32gbs are delayed as well? Ugh.
Anyways, I *just* placed the order today (10/5), and was told it should ship on 10/24. Sad. From what I've seen though, people get their orders shipped earlier than promised.. here's hoping! I ultimately ended up ordering a white front, black leather back, with dark grey trim.
kertong said:
Tried to pick a black front, but was told it wasn't an option!
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Very strange.
I placed my order on 9/28 and it has a 10/22 shipping date even though it was being built already.
distortedloop said:
Just got a phone call from Motorola (on A Sunday!)
They said that due to parts shortages for 32gb Moto X (2014), that even though they've started building my X already, it will be delayed even more and should ship on 10/17.
This is ridiculous. I ordered the darn phone on 9/16, and now it won't even ship until a full month after I paid for it. I'd be just slightly less bitter about the delays if they hadn't charged my credit card on 9/16.
As an apology for the delay they're giving me $25 site credit on the Motorola site. A small gesture that does little to ease the frustration over the whole ordering process fit this phone.
Click to expand...
Click to collapse
Go onto Motorola owners forum and complain there.
I did that and i finally got some help. Phones not getting here any earlier, but i did get some solid answers as too when i would be getting my phone. For the past two weeks Motorola has told me 10 different stories from Sunday. One of the reps told me that i would get a $25 credit. I told her that i didn't want a credit and that i wanted my PHONES! SO it went up to $60. I told her the same thing again. Then it went up too $100.....needless to say, i held them to it!
That's what they get when EVERY single one of the reps has broken English and reads a script.
My phone has been "built" and waiting for fedex to pick it up for more than two weeks.
Totally ridiculous.
this is strange indeed. i ordered mine on 09/29 and received it on 10/03. i got the 32gb pure edition.
Sent from my XT1095 using Tapatalk 2
I ordered mine the other day, I think Oct 1. I have a delivery date of 10-09. No call to tell me of changes, mine is a 32 GB black front red back. Here's to hoping that they deliver.
Sent from my HTC One_M8 using XDA Premium HD app
Mine is the Verizon version not the pure. I don't think they were prepared for the demand of the Verizon one
^^ Same here.
Does anyone know if Motorola updates the status again after they send you the "We're building your phone" email? For me its been about a week with no updates since that one.
Sent from my HTC One_M8 using XDA Premium HD app
No change on mine and its been a week as well
Ordered mine on 9/26 and it was in my hand on 10/02. Verizon, 32gb. Black front, navy blue leather, orange trim.
I'm waiting on ordering my white front 32gb from Verizon until I start hearing that these phones are being assembled and shipped regularly.
Got the same phone call. Ordered a Pure Edition 32GB, black front, ebony back, no engraving on 9/16. Original ship date was 10/13. Got the call yesterday that it was pushed to 10/17.
smalltownbird said:
Mine is the Verizon version not the pure. I don't think they were prepared for the demand of the Verizon one
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It seems like it's just luck of the draw. I ordered a verizon version, and it shipped more than a week early.
This whole Verizon/Motorla process has been the biggest pain.
I'm on day 3 waiting to hear if they fixed my shipping address and whether or not the order actually processed. I'm getting conflicting results vs what I'm being told such as the fact that the charge is on my card and the PIN says it's been used already...
My struggle
I've been stalking a number of forums concerning the delay in shipping....from what I've gathered 32GB's with engraving have been the worst of the offenders. Adding to that delay is the white front. Quite a few folks ordered a 32GB without engraving the same date and nearly the same time (some sooner, some later in the day) as I did...and they received phones last week. I think engraving slowed my order and the they became low in stock with the 32GB.....
Yeah, I was silly enough to order engraving.
I ordered my 32GB Verizon on 9/28. On 9/29, I decided I wanted leather and asked Moto if I could still change it to upgrade. I was told the phone was already built and that it was waiting to be delivered to the warehouse. Why are you delivering a built phone to a warehouse and not to me? And my expected delivery date is still 10/23.

Best Buy

Anyone think they might screw up as bad as they did with the note 4 preorder/launch? I bought mine online earlier this week. Think it will be there tomorrow? When and where do I get my $100 gift card?
They gave me a paper gift card right at the mobile counter when i picked up my phone. They had trouble finding my order, but eventually found it. They weren't really sure what provider's phone got release on what day, but overall it wasn't too bad. Used the gift card to buy some accessories while i was there.
steveperrry said:
They gave me a paper gift card right at the mobile counter when i picked up my phone. They had trouble finding my order, but eventually found it. They weren't really sure what provider's phone got release on what day, but overall it wasn't too bad. Used the gift card to buy some accessories while i was there.
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Click to collapse
Is it June 5th already where you are or did they let you have it early?
Hah nevermind i forgot different carriers are doing different days duh
I don't have much faith right now. I sure hope that changes in the morning and I get a confirmation email that my order is ready.
I pre-ordered 2 phones, 1 on May 29, another on May 31.
I called today about 4 pm and the guy told me that pre-ordering doesn't guarantee that I get the phone on a specific day, just that it's on order. I just said that would he very disappointing and hung up.
I called again about 8pm and was told they have received phones and are still going thru them and that if mine came in I would get the email once it's scanned. I guess that's better than the earlier info.
Of course, the day I ordered the first phone, neither rep working knew when the phone was released and neither one about the gift card. I had to tell them about both so clearly not many people, if any, had ordered a phone in store prior to me.
I ordered mine early this week online and it said I'd be getting it by tomorrow, white version that is. We shall see if it holds to be true or if I have to wait another day.
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I hope its there tomorrow
I went in today to check out a floor model and said they were for sale today. I ended up buying one. They also put the gift card on an actual card instead of the paper one.
Went in to check it out... Ended up walking out with a phone. Pretty good deal with the gift card plus the battery/SD card from lg. This screen puts my nexus 6 to shame.
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Ordered on the 28th and they still haven't ship my white Verizon G4, hoping they ship it by tomorrow for it to arrive next week.
I pre-ordered my Verizon Metallic Gray G4 on May 22nd and it is supposed to get here tomorrow (June 5th) but I have not received any kind of email confirmation. So while I'm optimistic, I don't have much hope with their shipping atm.
When I check order status online, i see: Order Status:: 1 item(s) - Order in process of being fulfilled.
Sher The Love said:
I went in today to check out a floor model and said they were for sale today. I ended up buying one. They also put the gift card on an actual card instead of the paper one.
Went in to check it out... Ended up walking out with a phone. Pretty good deal with the gift card plus the battery/SD card from lg. This screen puts my nexus 6 to shame.
Sent from my LG-H810 using Tapatalk 4
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As Much as I love my N6, This screen is beautiful! I loved the Stock Android/ Front Speakers but the phone was too big for me. This is perfect.
I pre-ordered last week from Best Buy, I'm getting mine shipped today.
scrillakev said:
I pre-ordered last week from Best Buy, I'm getting mine shipped today.
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Did you get an email about shipping or anything?
Ordered the Titanium Black (is it leather?) Verizon model last week, it shipped today and should arrive tomorrow.
Which is awesome, since I selected the free shipping option.
I asked about the titanium black since they kept changing the verbage back and forth between "Metallic Gray" and "Titanium Black". I thought maybe it could be the leather as well. But unfortunately I found out that both of those have the same SKU Number. So both actually Metallic Gray, but Best Buy doesn't know how to post the right info.
If you also look at the pictures, there are pictures of the metallic gray. Although there are some group pictures with the blue and black leather together, but mostly the metallic gray. Sorry to burst your bubble
woozzy101 said:
Did you get an email about shipping or anything?
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Yep, got the email yesterday afternoon saying its ready to be picked up by UPS and now its in my city awaiting delivery.
When I picked shipping options it said home delivery on something like June 10th or in store pickup on release day. I'll find out in a few hours when they open. If I dont get it today I'll have to promise myself no matter how much free stuff they offer never to pre order from them again.
Got mine yesterday
Preordered on 5/28, picked up my VZW G4 yesterday. The usual cluelessness you expect from Best Buy, but no real hassles.
No, sorry to say that the Titanium black/gray/whatever is not leather. May be picking up a new backing at some point, but for now this is good. Very disappointed that there's only the one Verizon tramp stamp on the back and nothing on the front. How will I remember what carrier I have without reminders stamped all over my phone?
Got a paper "gift card" too, which I thought I might need to wait for.
I got an emailed saying they were delayed. And then like 90 minutes later an email saying pickup was ready. But no matter, I cancelled to do the leather version direct with Verizon which ended up cheaper.
Lock-N-Load said:
I got an emailed saying they were delayed. And then like 90 minutes later an email saying pickup was ready. But no matter, I cancelled to do the leather version direct with Verizon which ended up cheaper.
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I tried the Verizon store route, but they didn't have any of the leather ones on hand. I paid full retail price to keep my unlimited data plan.
Called Best Buy support yesterday to see where my phone was, and the rep was saying it was "on hold for release." I tried going into the store at noon to see if it was in, and the two people I talked to didn't have a clue. A half hour after leaving the store, I got the email saying my phone was ready for pick up.
Go all the way back to Best Buy, and the person I talked to this time, said the phone wasn't being released until today, the 5th. I asked him why I received the email, and why on the website it showed I could Pick Up today. His response, "that is just a glitch in the system, and he is not authorized to release the phone until he gets the okay from LG."
After suppressing a meltdown, I, as calmly as I could, asked him to show me where it is saying June 5th. He pulls it up (Sprint and AT&T variants), "see right there." I told him to scroll down to the Verizon ones, and I pointed out that it wasn't displaying the same thing. So, after he makes some calls, and walks around the store for 20 minutes, he magically finds the phone.
Then, another 30 minutes of getting the $100 gift card issue worked out, since I wasn't activating the phone at the store. Thankfully, the 5th person of the day handling it was able to make it happen. I had to "return" the phone, and re-purchase in order to get it.
After wasting about 4 hours of my life trying to get this phone (my credit card company initally rejected the online purchase), would have been better off paying the extra $36 at Verizon (full retail is at $549, versus Best Buy's $609). I actually tried pre-ordering the black leather one through Verizon, but I was unable to, even after calling Verizon directly (system error whenever they tried completing the purchase).
/end rant

Sprint pre-order discussion

I figured I would start a thread where we can discuss our pre-orders and let everyone else know when we start receiving shipping notifications.
I pre-ordered the black onyx on the 3rd online. Just hoping I might get it a few days earlier than release.
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Also ordered mine on 8/3, through Sprint's website / My Account.
www.sprint.com/myorder
(Requires your order number.)
Message below on the website when using the link above:
Status:
Your order for the Samsung Galaxy Note 7 has been received. Pre-orders will ship by 8/17. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience.
When I tried using the link below for the Samsung promo (256GB micro sd card or Gear Fit2) , I was prompted for the IMEI number (and another number I don't recall off-hand), i.e. phone is needed in hand before promo can be processed.
https://promos.samsungpromotions.com/GalaxyOffer
I ordered mine today in Coral blue. Cant wait. So Lenny what you getting, the Card or gear fit?
Preordered through samsclub. Black for me can pickup 7 am on 8/16 $200 sams giftcard plus 256 card or gear fit
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I pre-ordered mine on the 7th through sprint's website. I got the black version and I'm planning on getting the smart watch. If the Micro SD card offered anything significantly different I would have done that (as it is valued more) but its only slightly faster and I don't need that much storage. Already been looking at accessories like chargers and cases! Getting excited! Its a big move from my Note 2
Corbitt74 said:
I ordered mine today in Coral blue. Cant wait. So Lenny what you getting, the Card or gear fit?
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Thanks for asking... I've decided on the Fit2. Had an early Gear watch, but didn't think much of it, so I ended up giving it to one of my nephews. Hopefully the newer wearables have more functionality (specifically for golf, like a Garmin). Way I see it, the sd cards are fairly common, and I have a 128GB card with room to spare still. And I went with the Silver Titanium... kind of a timeless look IMHO. Although the blue and black both looked pretty nice. Especially the blue, which is a nice sharp look for it. And the black is another classic look which never gets old.
Have you decided on which freebie you want yet?
Multicm said:
I pre-ordered mine on the 7th through sprint's website. I got the black version and I'm planning on getting the smart watch. If the Micro SD card offered anything significantly different I would have done that (as it is valued more) but its only slightly faster and I don't need that much storage. Already been looking at accessories like chargers and cases! Getting excited! Its a big move from my Note 2
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Same here, coming from the Note 2. Absolutely LOVE that device. Had a chance to try out a Note 4 a couple of years ago when I thought my Note 2 went bad (actually had a battery issue) and wasn't very impressed. This is the one major downside I see for the Note 7 - embedded battery (knock on wood).
Either way, I am totally stoked for this device and can NOT wait for it to arrive... (and the subsequent dev for it too).
durandetto said:
I pre-ordered the black onyx on the 3rd online. Just hoping I might get it a few days earlier than release.
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Same here. Checking for a tracking number a couple of times a day... lol
lennykravitz2004 said:
Either way, I am totally stoked for this device and can NOT wait for it to arrive... (and the subsequent dev for it too).
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Hopefully the bootloader isn't locked, but it sounds like it probably is. I'm sure we will get root, the only question is when.
Cheap case/screen protector along with SD card I ordered are arriving today, so I'm all set. I'll get a good case and hopefully a tempered glass protector once the device has been out a while and we know what's good.
I'm going with the Fit 2 for the freebie, wife wants it. SD cards are getting cheaper by the day, so I just buy them.
Anyone know if choosing standard shipping instead of express will make a difference for pre-orders? I didn't see that express was free so I picked standard. My order page says pre-orders will ship by the 17th so I'm not sure
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My pre orders with sprint have always been the same. They ship it 2 days before the release date if they have full stock. Nobody is getting it from sprint.com before the 19th. They even put on the label to deliver on the 19th hence this is why they ship 2 day mail.
Sprint has always been the same with these having at your door but the day of release not a day before no matter when you ordered.
I got a cheap case as well should do the trick and will get the 256G card
Hoping it comes early my birthday is Friday and that would make a great bday gift. I'm probably going with the card, because I'm waiting for the gear s3 announcement. Maybe sprint will offer this one on the lease plan. Already have the supcase unicorn beetle pro and spigen neo hybrid crystal sitting in my drawer. I'll get the defender once it comes out, hopefully soon.
Signed up for AMZ review trader and have an iq shield tpu screen cover coming for free. Signed up for a few other cases too, just waiting to get approved.
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fgr said:
Same here. Checking for a tracking number a couple of times a day... lol
Hopefully the bootloader isn't locked, but it sounds like it probably is. I'm sure we will get root, the only question is when.
Cheap case/screen protector along with SD card I ordered are arriving today, so I'm all set. I'll get a good case and hopefully a tempered glass protector once the device has been out a while and we know what's good.
I'm going with the Fit 2 for the freebie, wife wants it. SD cards are getting cheaper by the day, so I just buy them.
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Click to collapse
I never rooted my note 5 (first Android phone I never rooted) I was really hoping samsung pay would support my bank and still nothing. I just didn't want to lose that feature if and when I was able to actually use it. I'll probably never root my n7 unless I keep it for more than a year and my bank still isn't supported.
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Ordered mine on the 3rd through Sprint customer service. Got free shipping and no activation fee being I've been with them for 12+ years. I have a Huawei watch but think I am still going to get the Gear 2. Also picking up a Ringke Slim case. It protects all the edges but feels like the phone doesn't have a case. Pumped too as I have had every Note since the Note 2. Note 4 probably is my favorite so far.
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lennykravitz2004 said:
Thanks for asking... I've decided on the Fit2. Had an early Gear watch, but didn't think much of it, so I ended up giving it to one of my nephews. Hopefully the newer wearables have more functionality (specifically for golf, like a Garmin). Way I see it, the sd cards are fairly common, and I have a 128GB card with room to spare still. And I went with the Silver Titanium... kind of a timeless look IMHO. Although the blue and black both looked pretty nice. Especially the blue, which is a nice sharp look for it. And the black is another classic look which never gets old.
Have you decided on which freebie you want yet?
Same here, coming from the Note 2. Absolutely LOVE that device. Had a chance to try out a Note 4 a couple of years ago when I thought my Note 2 went bad (actually had a battery issue) and wasn't very impressed. This is the one major downside I see for the Note 7 - embedded battery (knock on wood).
Either way, I am totally stoked for this device and can NOT wait for it to arrive... (and the subsequent dev for it too).
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I'm thinking the gear fit also. My wife is going with the card I think.
Hope everyone is aware it can take up to 3months to receive sd card or fit2 would have been alot better if you could have picked at the time of pre-order and had it shipped with phone
Purchase period begins on Aug. 3, 2016 and ends on Aug. 28, 2016 or while supplies last.
To be eligible for a free gift (Gear Fit2 or 256GB memory card), customer must purchase a Samsung Note7 or Galaxy S7 edge on a device installment plan, 2-year contract plan, lease or outright purchase at full retail price.
During the redemption period, customer must submit a Valid Offer Claim Form either online at: https://promos.samsungpromotions.com/GalaxyOffer or by downloading the Samsung Pay App (the "App") on a select Samsung device (if not already loaded onto the device).
Offer Claim Forms and receipt must be submitted by 11:59:59 PM ET on September 18, 2016 to be valid, and must include all requested information listed in the Official Terms and Conditions and the Offer Claim Form.
Limit one (1) gift per qualifying purchase.
Upon verification of the Offer Claim Form and receipt (determined by Sponsor in its sole discretion), the customer will receive their choice of either a Samsung 256GB microSD EVO+ memory card (est. $249.99 value) or a Samsung Gear Fit2 (est. $179.99 value; color may vary) (each a "Gift").
Gifts are available for a limited time, while supplies last, on a first-come, first-served basis. Gifts may take up to 12 weeks to be mailed to Participants verification of Offer Claim Form/receipt and compliance with these Terms and Conditions
I ordered mine on 8/5 from www.bestbuy.com......didn't have to pay a fee for the mail-in rebate.......will receive it on 8/19. Also ordered my Spigen Neo-Hybrid case from Amazon and it shipped today. Excited to get my NEW NOTE 7......
I know it can take take up to 3 months, but when I got my note 5 I got the wireless charger promo and it didn't take that long. Hopefully it will be the same, because I also received 2 wireless chargers. I wouldn't mind getting a bonus 256gig card to sell and keep one for myself. Or sell both and buy a gear s3.
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So excited!!
I ordred my on 8/3 in the Sprint store. I think I am opting for the SD card because I have a gear s2 now and it works great..
Once we know what's good
What are the odds that two note 3's would die, in a month from one another? I really liked that phone, and after losing my Note2 in a rogue wave, I got a pair of Note 3's off ebay, in Mint cond. I didn't wanna buy used again, so I got a Note 7 on the payment plan... I too bought a cheap all in one case (360 degree protection, for under $9?)... then I won't feel so bad, when I get the phone, and I'm disappointed when this (almost $1,000 device, after sales tax!) doesn't multi task (IE: won't surf, while on a call, like Spark, and successor to Spark... "enhanced LTE" It's not in my area, when last I checked, so I'll be looking to buy a new, in the box Note 3; the most advance non-Spark device.
fgr said:
Same here. Checking for a tracking number a couple of times a day... lol
Hopefully the bootloader isn't locked, but it sounds like it probably is. I'm sure we will get root, the only question is when.
Cheap case/screen protector along with SD card I ordered are arriving today, so I'm all set. I'll get a good case and hopefully a tempered glass protector once the device has been out a while and we know what's good.
I'm going with the Fit 2 for the freebie, wife wants it. SD cards are getting cheaper by the day, so I just buy them.
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woodyth said:
Preordered through samsclub. Black for me can pickup 7 am on 8/16 $200 sams giftcard plus 256 card or gear fit
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I wish Sam's club in PR was doing that! Unfortunately, the ****bags that operate Sam's PR couldn't suck more, if they tried!
---------- Post added at 02:33 PM ---------- Previous post was at 02:30 PM ----------
Multicm said:
I pre-ordered mine on the 7th through sprint's website. I got the black version and I'm planning on getting the smart watch. If the Micro SD card offered anything significantly different I would have done that (as it is valued more) but its only slightly faster and I don't need that much storage. Already been looking at accessories like chargers and cases! Getting excited! Its a big move from my Note 2
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Click to collapse
how excited will you be if you can't use web, or text, while on a call? If that happens, I'm returning mine, and buying a new note 3 or even new Note 2! (Won't buy used... maybe refurb, by factory)
durandetto said:
Hoping it comes early my birthday is Friday and that would make a great bday gift. I'm probably going with the card, because I'm waiting for the gear s3 announcement. Maybe sprint will offer this one on the lease plan. Already have the supcase unicorn beetle pro and spigen neo hybrid crystal sitting in my drawer. I'll get the defender once it comes out, hopefully soon.
Signed up for AMZ review trader and have an iq shield tpu screen cover coming for free. Signed up for a few other cases too, just waiting to get approved.
Sent from my SM-N920P using Tapatalk
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Otterbox defender has been out for about 7+ days now...

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