Whatsapp crashing frequently on my moto g4plus - Moto G4 Plus Questions & Answers

Recently I am facing a problem. My whatsapp keeps on crashing.. And every time it's ask for restoring chat history and it only restores from previously backed up data.. Like today's 2 am back up and chats after that won't show.
Any solution for this..why it is getting crashed so frequently (daily 5 to 6 times) this happens.
Pls help
Model XT1643
Android 7.0

sandzredz said:
Recently I am facing a problem. My whatsapp keeps on crashing.. And every time it's ask for restoring chat history and it only restores from previously backed up data.. Like today's 2 am back up and chats after that won't show.
Any solution for this..why it is getting crashed so frequently (daily 5 to 6 times) this happens.
Pls help
Model XT1643
Android 7.0
Click to expand...
Click to collapse
How we can say anything with so little information?
Provide more information about your setup (rooted, any modifications, etc.)
Is it latest version of whatsapp ?
When it started to happen ? (After doing something, installed anything ? )
Is there any parallel activity running when crashes ?
You said it crashes 5-6 times, so does it work fine for other times ?

Detail are the important key to solve the problem as every phone is unique in its own solution may or may not work.
Also after hearing you ill suggest dont use backup files and start a fresh whatsapp.
I assume you don't have root(as you are backing up using cloud and this is also my assumption as you didn't mentioned any type of backup).
So dont use backup just start a fresh whatsapp and see if it still persists.

Sorry... I am new here.. I posted it in haste.
I am using an unroooted moto g4plus Indian dual sim version... Software is up to date.. Android 7...
This problem has started from 8th October.. I am running latest whatsapp. . Installed from play store..
Most of the time I don't keep back ground activities.
Pls help me out.

sandzredz said:
Sorry... I am new here.. I posted it in haste.
I am using an unroooted moto g4plus Indian dual sim version... Software is up to date.. Android 7...
This problem has started from 8th October.. I am running latest whatsapp. . Installed from play store..
Most of the time I don't keep back ground activities.
Pls help me out.
Click to expand...
Click to collapse
It seems other apps are crashing too?
In such situation, factory reset is better to do.
before proceeding, take backup of your stuff (photos, videos, everything from internal storage, it will also erase every app's data )
If you want whatsapp backup, take it also from internal storage (keep latest one only, from /whatsapp/database/ , remove olders.) Put it back as it is after factory reset, then see what happens.

No other apps are crashing... But, yes i will factory reset and see if the problem gets cleared....
.
Thanks for the quick response...

@sandzredz
I see your problem and after a little bit of search. Use your backup to backup chats only and nothing else. Clear data of whatsapp. Start and see if it is still there.
Or
Do the same things and dont restore backup at start. Just let app runs then from setting restore the backup.

CAN ANYBODY HELP...
My phone is samsung galaxy tab 2 P3100 is rooted and i am using slim rom unofficial 6.01 build 2.5 by andi(hope enough info or should i give more) and i have TWRP recovery. have formatted my phone and flashed 2 ROms slim rom 6.0 build 2.1 stable and the present one. (whatsapp problem is same on both)
i started using original whatsapp on my tab which was unrooted using android 4.5...never had issues with orginal whatsapp .started using gb whatsapp from FOdmods, and had issues..every time after a week my whatsapp was crashing n i was getting a message of "backup data corrupted" and asked me to restore. i restored and as such lost chats of the day as the backup from 2am was restored.
I rooted my phone and installed whatsapp again but again the same issues.
trying other fods namely FMWATSAPP, FOUDMODSWHATSAPP,WHATSAPP,FOUDWHATSAPP AND YOWHATSAPP(all old and the latest vesrions too). HAD ISSUES on all of them namely.. in v5.90 GBwhatsapp(and all previous versions) the backup data is getting corrupted and evry week had to restore the data back and looisng loosing chats and data.
in other mods, suddenly the app used to go in a loop for more then 24 hours and kept on swicthing on to the app main screen and as such i couldnt use whatsapp for 24 hours. it would remain fine for 2-4 hours or sometime 12 hours and the problem started all over gain.
reverted back to orginal whatsapp and it has the same "chat backup getting corrupt" issue. can u please help me what may b the problem
Note-not an issue if not answered but wanted to bring to your notice.
in original whatsapp the goggle account associated with the phone is being shown and the data is getting backupped on to the gmail account associated. in gb whatsapp and all other mods it is just showing the gmail account but is not allowing u to backup ur data on gmail. the error message i get is please check ur wifi or phone network inspite of my internet working perfectly fine.

@vivlbo12 maybe you didn't see it, but that's a moto g4 plus forum and not a general help thread for whatsapp. So please ask your question in a device specific help thread.

DUDE I SAW DAT n this is my same problem in a 3rd thread. i blv ths problem is not phone specific or android specific....coz i have given all details mentioning the rom version yep my phone is same. moreover the same issue i have seen in another thread , so the total comes to 3 different phone modesl..different android versions. i believe the problem seems to b wth some small bug or some wrong installation. or some thing i have been doing causing this problem.hope u c my point.thanks again

Related

Can't send or receive SMS after installing OOS 3.1.0

I recently switched from AOSPA after not being particularly impressed and went back to oxygen. However, after attempting to send a message I was unable to send one and noticed that I also am unable to receive. Phone calls and cellular data seems to work perfectly. I have flashed the proper firmware and reflashed the OS several times, but for no avail. I've also tried to clear cache l, but still no luck. I haven't been able to test the SIM card on another phone yet, but as the problem started as I switched OS I doubt that the problem lies there.
Some weird things I've noticed:
- Both Facebook and Google Messenger refuse to even attempt at sending a message, whereas textra pretends nothing is wrong
- In gsam battery monitor the phone line is greyed out
- Right after boot a message saying there is no service appears, but disappears fairly quickly.
Thanks in advance!
And this is after clean flash? Also without trying to restore any data using Titanium backup or other?
Clean flash, but I did use titanium backup. Guess that could be the cause. Seems like I'll have to do another clean flash anyway.

Google Messenger acting up after Backup and Restore with TWRP 3.0.2-2

So I looked everywhere but I can't seem to find an answer. My Google searches take me to iPhone threads.
I wanted to update my N6P with the new October security patch so before attempting to flash the OTA I made a nandroid with twrp 3.0.2-2. After flashing the new OTA I was having trouble with updating apps through Play Store. I tried to find the problem to no avail until I remembered installing one of those ToolBox Apps to manage my startup apps. I figured that could be it so I got rid of it. It seem to work afterwards but since I had reset some other system apps before this, it wasn't working well, very laggy so I decided to restore my Backup via twrp.
The issue:
After restoring Backup via twrp 3.0.2-2, everything seemed normal until I received a text message this morning. The problem basically is that I can send texts find to anyone of my contacts but whenever they respond, the phone shows the message through another contacts phone number / text thread.
If I am texting for instance Adam and he responds, I receive his text in John's text thread... I don't know what could possibly fix this. Can someone give me guidance on how to pinpoint the problem and or a fix?
thanks so much
Sorry about blabbering so much I assumed a detail description would help the helper..
Just clear the app data on the application. You'll lose all your old texts though. I'm not sure what causes this but it happens to me too

Nougat roms instantly auto-deleting texts in Messaging following TWRP restore

I currently have 2 backups in TWRP, the first from a couple weeks ago of a CM14.1 installation, and the 2nd I just made today prior to updating my current AICP nightly build.
A while ago I restored the CM backup and remembered I hadn't backed up my texts from that period, so I download SMS Backup & Restore and go into Messaging just to check that the correct messages were there. Sure enough they were, and at a glance I could tell the contents of the first few conversations were definitely from a couple weeks ago when I had them, but I could only see for a split second because immediately upon opening the messaging app, all conversations flew up the screen and disappeared over the span of about a second as if they were being deleted spontaneously before displaying the "Once you start a new conversation, you'll see it listed here" empty inbox background.
I didn't know why but I didn't care at the time so I left it for another day. Well that day is today, as right after I made my backup before updating the AICP nightly I saw the old one and thought hey I'll try grabbing those old texts again. Same thing happened so I restored back to today's backup and rebooted, went into messaging, and the same exact thing happened, albeit I was able to see that the conversations were indeed from recently, up to earlier today, before they all disappeared.
WTF? I installed a couple other 3rd party messaging apps just to see if the SMS content was still in the database and the stock app was just messing up, but they showed empty inboxes as well. Weird thing is if I restore from the nandroid backup again, I'll reboot and sure as sh*t, there the messages are once again, for a sweet split second before whoosh, they're gone! Does anyone know why it does that? Is this a nougat thing or has anyone experienced this on earlier android versions as well? I don't care about the backup, I just want to archive my old messages, but they nuke themselves as soon as I boot into a restore.
Oh if it helps, it seems upon restoring, the adopted SD card storage is wiped as well, so apps that were previously on the SD card show a dead white link on my home screen. The portable storage section of the card is just fine though (I did the fastboot trick where you split the adopted storage 50/50 between internal and portable storage)
I've noticed the same thing. It is not just you. SMS database doesn't survive TWRP restores on N roms.
I've got another phone that would give endless "Phone has stopped" FC messages upon a TWRP restore when it was first brought up to 7.1. It needed a fix in the roms to get TWRP backups to work right with it. Just a wild guess, but could be something similar at work here.

Whatsapp isnt working

Hey guys
Today i installed the new version of whatsapp version 6.18.64 i guess but when i tried to open it its not opening it all of sudden closes can any one provide me a solution for it
Thank you
Vaibhavb123 said:
Hey guys
Today i installed the new version of whatsapp version 6.18.64 i guess but when i tried to open it its not opening it all of sudden closes can any one provide me a solution for it
Thank you
Click to expand...
Click to collapse
-force stop WhatsApp then go to setting -apps-all apps -select 3 dots on upper side -reset app preferences and reboot
But it is temporary soln
Change ROM is best solution.
akk93 said:
-force stop WhatsApp then go to setting -apps-all apps -select 3 dots on upper side -reset app preferences and reboot
But it is temporary soln
Change ROM is best solution.
Click to expand...
Click to collapse
Tried this but not working . Giving the same issue.
Even I am facing the same
Which ROM should I try to stay bug free?
Using YU Yureka plus
Twrp installed with stock cm rom
Facing same problem.
having the same issue on my two yureka devices
whatsapp not opening in Yureka AO5510
Facing the same problem of whatsapp not opening. Called the call centre of the Micromax and informed. They had taken the phone details and promised me to update me soon on the solution. You may call them & post your problem to them as well. Call centre no. 1860 500 8286
Me too facing the same problem.
Any update on it
Same issue. Whatsaspp suddenly stopped working from 2 days. Tried uninstalling and resinstalling new version , did phone hard reset as well, but still it is not working. Just white screen appears for a second on loading and reverts to phone home screen. Please help.
a workaround for this issue
Hi Guys,
I was facing the same issue after recently updating my whatsapp version from google store. I think there is some compatibility issue with latest version of whatsapp on Cynogenmod. I have Cynogenmod 12.1 installed OTA on my YU Yureka long time back. Not rooted.
Somehow I was able to get a workaround for this.
Below are the steps done.
1. Take backup of current installation through any 3rd party backup apps. I used All-in-one toolbox app's Backup/Restore feature.
2. Uninstall current version of whatsapp. Delete Whatsapp folder from device using file explorer.
3. Download older version of whatsapp. I downloaded version 2.17.443 from https_://whatsapp-messenger.en.uptodown.com/
4. Change system date to February 10, 2018. Since the above version got obsolete on 19th February 2018. Otherwise, whatsapp will keep showing you version upgrade screen and wont proceed.
5. After setting system date to old date in my phone. When I opened whatsapp, I was able to configure my number and start the whatsapp. It searched for messages backup on cloud and downloaded latest one available. Few messages were lost but I started receiving all messages that were sent in last 2 days since my whatsapp wasnt working.
Its a bit pain in ass, since changing systems date in phone means all your new sms and calendar events stuff etc will go on a toss.
I am looking for a way where we can avoid this version check in whatsapp so that we can happily use older version without upgrading and without changing system date.
You can even use whatsapp web while your whatsapp is working and then reset your systems date back to current one.
If anyone finds a crack to this version check in whatsapp then pls do share.
Thanks.
Best Regards,
Harsh
Got This update from whatsapp dev team.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team
Solved!
try using whatsapp plus !
Whatsup- update crash mobile software
Dear XDA Team ,
Same problem... Mobile phone crash after installing whatsup app update. I perform a factory reset --> (Cyanogen -12.1-YOG4PAS8A4)- ANDROID-5.1.1.,
Een after a factory reset - installed whatsup still it fail ( had to perform again factory reset ).
please update asap.
Thanks
Whatsapp not working, now many phone features are not working after reset
AR- said:
Dear XDA Team ,
Same problem... Mobile phone crash after installing whatsup app update. I perform a factory reset --> (Cyanogen -12.1-YOG4PAS8A4)- ANDROID-5.1.1.,
Een after a factory reset - installed whatsup still it fail ( had to perform again factory reset ).
please update asap.
Thanks
Click to expand...
Click to collapse
I also performed same factory reset and same issue is there with whatsapp. Now few more issues started coming up like unable to save contacts, device reboot takes 9hrs , many tabs/options are invisible, unable to register mobile on YU as url has been changed. Do I need to install any custom ROM or uninstall Cyanogen. Please help!
Just uninstall the latest version of whatsapp and Download & install 2.17.427 version of whatsapp. It is working fine. There is no need to change the date-time.
I am facing the same issue with many other latest apps like paytm, phonepe, ES file explorer etc on Yureka.
Same problem occurs in my yureka device.
When I opened whats app, my device got bricked ,stucked at cyanogen logo.
Help.
Thanks.
Try to uninstall the latest version of WhatsApp and then download & install V2.17.426 of WhatsApp.
There are about 15 recent historical editions of package installers for WhatsApp Messenger in the OneDrive link as below.
https://1drv.ms/f/s!AvjzNPMjdw25cEKYIre4sosB-SI

Apps crashes and random restarts

Hy everyone
After a lot of searches and flashing I have to open this thread.
No matter which oreo or nougat rom I tried I got constant app crashes and random reboots.
I have tried all oreo roms, nougat Roms and eui roms too.
Sometimes app crashes after one day or instantly after flashing.
I have tried different modems.
Tried without xposed and magisk but still apps start crashes on each rom.
I have clean flashed everytime too. But don't know why this is happening on all roms.
any one can help me out?
Thankyou
Heyyo, have you also tried doing a TWRP format data (by format data I mean format and not wipe) and then not restoring from a Google Cloud backup? There is a small chance that it could be a setting or something from your Google Cloud backup causing the instability.
Bit better
Hey, Thanks a lot for reply and I am sorry that I just read your response right now
First of all I didn't use Google cloud backup
I only restored from Tb.
I have already formatted data as you said and flashed new rom. Didn't even restore data from Tb.
As soon as I installed three to four apps from playstore phone restarted.
After installing all apps and setting up my phone.
Now app crashes are lot less then before but they still crashes like just Google stopped working until I restart phone.
Different app crashes after sometime and I have to restart phone to get them back to Work. Phone also restart sometimes.
Don't know why it's like that...
Is there any way I can check which app causing problems by myself?
Any suggestions?
Thank you

Categories

Resources