I just flashed my girls 8525 and her joypad, softkeys, phone keys aren't responding anymore. They were responding at first, so I just figured a hard reset would do it. But it's still not working. The top message and IE button works though. Also, when I slide the phone open the softkeys there work. I can't even hard reset the phone.
Can you Reflash the phone? Maybe just a bad install.
chipsxj said:
Can you Reflash the phone? Maybe just a bad install.
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Click to collapse
Did that already...still not working
I think my phone is having the same problems as yours.
None of the physical buttons on the bottom of my phone are working. My scroll wheel works fine, as do the Power, Comm, and Camera buttons, and all on-screen "buttons" work, but it's like the bottom group of physical buttons on the phone are not responding. It's been somewhat intermittent, but now they're basically not working at all. I can't even hang up the phone with the End key, or activate the dialing pad with my Phone key.
I had done all of the WM6 Cingular upgrades from the Cingular website, and it seems my problems started shortly after that.
Just this morning, I ran the "Clear Storage" command, and now my system is running WM6, Build 18128.0.4.4, ROM version 3.62.502.3, ROM date 10/11/07
Have you tried flashing back to the ROM you had before that was working?
If it is not ROM related.......I would fear some hardware issue exist.
Can you go into the button settings under settings and reassign the button functions?
I'm downloading the ROM from HTC right now @
http://www.america.htc.com/support/8525/software-downloads.html
Will see if that fixes it, then I guess I will have to figure out where the previous ROM versions are archived, and download/install previous versions if this doesn't fix it.
Under the Button settings - the only 4 buttons that it allows you to reassign are all working fine. It's only the buttom cluster of buttons below the screen that are being "tempermental".
Oh - I'm fairly certain it's not hardware related because I can reset the phone, and push the Phone button, but then it quits working. It's like the buttons aren't being released / activated after the first time they're used.
Hopefully the ROM reinstall will fix it...
I'm having the same problem. All soft keys work for a sec after SR but go dead. I don't think it's rom based because I have HTC WM6 Rom, and all my troubles started after I put Pointui on my TYTN. I've Hard reset once already, might have to do it again. Anyone have any ideas why this is happening. I also get occasional white screen, again none of this happened before Pointui.
I get the occasional white screen, and I've never installed the Pointui that you mentioned.
Well, I just reinstalled the current HTC official ROM for the 8525, and without installing anything else, my buttons are still intermittent. I think it's the version of the ROM since the device is essentially "clean", correct?
The buttons seem to consistently function properly ONLY after I roll the scroll wheel. It's most definitely a software glitch.
edit to add: while randomly navigating around, I got the White screen.
Well, I've been on the phone with HTC, and AT&T's warranty department, and was basically told I could shove the phone up my a$$. What a POS operation.
Since my phone is out of warranty, they said if I wanted to do an "Out of warranty exchange", I could politely hand them $497, and they will joyfully ship me a replacement REFURBISHED phone. WTF!?!
In speaking with the warranty repair department, they said they would be HAPPY to take a look at it, and evaluate the problem, and call me with an estimated cost of repairs, of which the absolute minimum cost I would incur would be to the tune of about $129 - I was so appalled, I didn't write down the exact price. I told them I am 100% unwilling to give them money to fix a problem that I feel their software created, politely said goodbye and hung up the phone.
So, I'm essentially stuck with a phone that HTC / AT&T broke via their WM6 ROM update, and they're not willing to do anything (for free) to fix their mistakes.
My phone has suffered NO water damage, and no physical damage.
I did a ROM reinstall this morning, I did a hard reset (pushed the two dash buttons on the bottom cluster and held in the stylus reset button), and the only way I can make the cluster operate is to roll the wheel a few times, and then the buttons work (at least for one or two clicks, and then I have to roll the wheel again).
What a joke.
So, I guess I have to figure out how to revert to a previous WM5 ROM. Is this possible?
Everyone here is getting the same errors as me...the occasional white screen and so on. I've never tried scrolling the wheel to make the buttons recognize. I just hit the power button -> sleep mode -> power button and the buttons work again for a short time. LUCKILY phone is still in warranty and AT&T will ship me a new one <3 Buisness care...I'm thinking it's not software related because I installed schap's windows 6, on every last one of the hermes I've came across(About 10). Something might just be wrong with these hermes.
I have same problem with TYTN.... and what to do???
Okay - I bought a new phone over the weekend. As a last effort to fix the phone, I decided to google my problem, and I actually found the solution in the first link I clicked on. I feel pretty stupid, actually.
Slide your keyboard open, and look at the backside of the screen. The phillips screw at the bottom left of your screen - try loosening and/or tightening that screw. Mine was loose, so I had to tighten mine. My wife dropped my phone a week after I bought it (well over a year ago), and I guess the screw eventually worked itself loose.
My button pad now works like it should.
Guess I'll be taking my new phone back to the store and just keeping the 8525.
Did someone knof will that repair if i downgrade WM6 to WM5?
same thing is happening to my X01HT, wheel then it works for a few times and then it stops agian, wtf!?
WM5 downgrade did not resolve front buttons problems
ivanish said:
Did someone knof will that repair if i downgrade WM6 to WM5?
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Click to collapse
I have had the same problem for quite a while now. I upgraded from the official WM5 that came with the TyTN to the official WM6. After a while the buttons on the front started to be intermittent. As well as the memory card "disappearing" and QWERTY keyword randomly dying (resulting in display fixed to landscape mode), both resulted in a hard reset to resolve. Anyway, to cut a long story short I contacted HTC who said they would repair the problems under warranty (as it was still in warranty) but due to my very misfortune the device suffered liquid ingress THE DAY BEFORE I SENT IT OFF!!! Thereby voiding the warranty (as notified by HTC after inspecting the device).
So, I would have to sort this out myself. I tried various unofficial ROMs, all of which work "for a while" (maybe a day or two) and then go back to being intermittent, and then not working completely. I have also used a WM6.1 ROM which seemed to work for a lot longer, but then stopped working just like the rest.
As of today I finally downgraded from WM6.1 as I was reluctant to do so before as I love some of the new features of WM6.1. But I took the plunge to see if it would resolve the button problem, as it was becoming a pain not having those buttons working. And the answer is........NO! After just a few minutes of me setting the device up the buttons ceased working.
I find the problem quite strange. I am a computer professional with an electronics background, and I am not convinced the problem is either software or hardware related (i.e. I am not convinced which is the problem). I have dismantled the phone on two occasions and all connections are connected perfectly. I have changed the ROM numerous times and tried different version of WM but all to no avail. One of HTC's solutions is to check whether a button is stuck, but all buttons are fine.
I have recently purchased Tomb Raider for Pocket PC, and within that game I have on numerous occasions "lost" the front buttons (on the occasions that the buttons were working). I happen to play about with other buttons, and after pressing the Comm Manager button all the front buttons returned to working order (but then they would stop working again shortly after). I tried this numerous times in Windows Mobile (6.1) when the buttons ceased working and it did not resolve the problem, however it still does in Tomb Raider.
After downgrading to WM5 I have noticed that with every power on and power off all the buttons and lights works correctly (in WM6.x if the buttons had ceased working then the lights would remain on even when in standby). So, it would appear in WM5 you can restore the buttons functionality by pressing the standby button twice (once to turn it off and once to turn it back on).
So, I am puzzled. Is it hardware or is it software? Any ideas? Is it a driver issue? Is it not informing a chip somewhere to power up the buttons? Is it a loose connection? Who knows? HTC certainly will not tell me (obvisouly because they want me to pay for them to repair it).
So, any ideas?
Adam
BTW the memory card problem and QWERTY keyboard problem were resolved by using an unofficial ROM.
Check that the "ok" button next ot the jog wheel is not stuck. Seems mine is, need to open the phone up and fix it.
I actually do not have problems with the D-pad but I'm getting problem with the Answer(green) and Hang Up(red) button...
Anyhow... anyone has a solution since then?
similar problems
hi i thought i would join this discussion as i have been having similar problems with my tmobile vario 2. i had it for a year with no problems and then the day i upgraded it to an orange tytn II the bottom buttons stopped working. i have taken the whole phone apart to check connections and everything seems fine and when i put it back together the buttons work fine for about a minute and then stop again. i have been tearing my hair out, i still have the original wm5 installed that came with the phone and before it stopped working it had been kept very well and not been knocked or dropped or anything. All the buttons on the top and side and the control pad and center button at the bottom work the only buttons that dont work are the 6 at the side of the control pad which pretty much renders the phone useless as a phone.
IF ANYONE SOLVES THIS PROBLEM OR HAS SIMILAR EXPERIENCES PLEASE CONTACT ME!!
Hey,
I just received my Thinkpad Tablet from the repair centre after it's 2nd repair (1st was broken power button, 2nd was LCD panel replacement).
Unfortunately the tablet behaves strangely after turning on the display. In the first seconds there are touch events registered at the upper right, bottom right ( a lot of events) and bottom middle. After that the tablet works just fine.
A factory reset didn't solve the problem, so I guess with my original plan to root and install CM10 by Koshu wouldn't solve this problem too.
The registered touch events don't trigger popup of the notification area while in "pen only" mode.
I shot a little video (sorry for the bad quality).
youtube -----> /watch?v=nvs26T3a-CA (can't post link directly cause of 10 post restriction)
Do you guys think I should send it back (again!) to Lenovo while it's still covered under warranty? Or do you think rooting and flashin CM10 could get rid of this annoying problem.
skadevil said:
Hey,
I just received my Thinkpad Tablet from the repair centre after it's 2nd repair (1st was broken power button, 2nd was LCD panel replacement).
Unfortunately the tablet behaves strangely after turning on the display. In the first seconds there are touch events registered at the upper right, bottom right ( a lot of events) and bottom middle. After that the tablet works just fine.
A factory reset didn't solve the problem, so I guess with my original plan to root and install CM10 by Koshu wouldn't solve this problem too.
The registered touch events don't trigger popup of the notification area while in "pen only" mode.
I shot a little video (sorry for the bad quality).
youtube -----> /watch?v=nvs26T3a-CA (can't post link directly cause of 10 post restriction)
Do you guys think I should send it back (again!) to Lenovo while it's still covered under warranty? Or do you think rooting and flashin CM10 could get rid of this annoying problem.
Click to expand...
Click to collapse
Its worth a try, but if a reset did not fix this, it might be a hardware problem, too...
Settings button not working on any app
Am I the only one who isn't able to click the settings button (the one that appears alongside the recent apps button) on any app?
Oh!, never mind, found the reason to the problem. Settings > System > Hardware keys > uncheck Enable custom actions.
Thanks Koshu for this ROM! It's excellent!
I've noticed this problem in the last week where I've been unable to press the send button in some apps (I have to rotate the phone 90 degree). I've investigated the problem further and my phone won't recognise my finger at all on the far right of the screen.
See the attached screenshot to see my test (Touchscreen Test by Anton Mokshyn + Developer options > Pointer location). The green dots are all the locations that have been touched successfully.
Last week in my country we had a heatwave and on one day I sweated on my phone a lot, once on that day I tried to use the touchscreen and it wasn't responsive at all, could this be related?
I'm using Halogen OS 2017/06/24, it was doing it on the previous version too, but I don't think it's related to the OS.
Anyone think they know what the problem could be?
Thanks
Edit : I booted the phone up in TWRP and in the options I'm only able to push the brightness slider right to 95%, so it's definitely hardware.
Hello,
I have used an S4 for 8 months and it's great. I have just bought one for my dad, and it's also great BUT the screen doesn't always respond.
When it does respond, it is quick and sharp and there is no lag. However, when I am swiping through the home screens after a few goes it will ignore a couple of my swipes, and then continue. The same happens with tapping for selections. Interestingly, on the swipe thing, as I am swiping with my finger still on the screen during a non-responsive swipe, I can do this for as long as my finger is on the screen.... and in fact if I take my finger off VERY briefly and back on again, the problem does not resolve itself. But if I remove my finger (from the screen, not from my person) for a slightly longer period - say around a second - then it will be fine on the next few swipes.
I have tried:
- Battery out and back in
- Restarting
- Clearing cache
- Clearing RAM
- Closing applications
- Safe mode (problem still present)
- Swiping veeerrryyyy ssssllooowwwwlllyyyy
There aren't any weird apps that I can see. Memory is not full. Phone is refurbished.
Anyone got any ideas what the problem is and how to fix it please?
Many thanks in advance,
Nate
Which company refurbished the phone? Was it ever dropped or exposed to moisture? The imei in the phone matches the imei on the battery label?
If it is refurbished then chances are it's the screen or touch controller.
If you want to exclude software, then flash another firmware with Odin.
I updated my YotaPhone 2 (YD206) to MM, and noticed that the navigation buttons down the bottom stopped working. The rest of the screen works fine (and OS for that matter), and can use the YotaMirror and all other apps (that i've tried) on the E-ink screen no problem, but I cannot get back to the home screen because the home button will not work. The whole navigation bar will not work. I can, however, unlock the screen by double tapping where the home button would be and it works. And when completing the initial tutorial, I can press the home button to get back. So surely the hardware is fine, there is just a software issue. I've tried CN and HK KitKat roms and Lollipop roms to no avail. Does anyone have any other advice? Thanks.
Hi spoofykid,
Sorry for the late reply but I haven't checked this forum in a while. I think you are suffering from the same problem I have been experiencing for the last two years. You can see my post here:
https://forum.xda-developers.com/yotaphone-one/help/navigation-bar-epd-t3646898
I am sorry to tell you I didn't find a solution but in the end I am just using the back screen for reading and eventually the messages so I am fine. However someone claimed that by flashing a proper rom it can be fixed. I tried several but as the problem persisted I decided to stay as it is. Let me know if by any chance you found the solution.
Cheers