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I'm usually good at recovering my devices since I've had various Android devices since 2010. I'm stuck with how to recover my Shield since it doesn't have a physical buttons. How can I boot directly into the bootloader or recovery? I've done it a few times by accident by rubbing my finger across the power button but can't figure out how to do now. ADB or Fastboot won't detect it at all, I just get a black screen and my TV says "no output".
I had rooted my Shield but kept the stock OS and had TWRP installed but saw no use for root. The 1.4 OS update had been sitting on my homescreen for weeks so I finally decided to revert back to stock and upgrade. I flashed the stock bootloader via fastboot and then flashed the system image but didn't touch userdata. After booting up some things would be goofy (Netflix would get to either 25% or 99% and the audio would play but the video would be stuck on the loading screen, Grid streaming would load the game but would display a green screen but the audio would play in the background) but I didn't want to wipe it yet because I didn't backup Kodi yet.
I saw that there was a 2.0 OS update available and I knew it should work now since I had the stock recovery so I downloaded it and applied it, it verified the image and then rebooted to the stock recovery and proceeded to flash the image. It got about 99% (or maybe 100% done, I wasn't paying attention) and then next thing I notice I just saw a black screen. I thought maybe it was upgrading something or reinitializing something so I waited about 5 minutes and still nothing. Rebooted and got the same thing.
Anyone know if this is recoverable or should I just RMA it?
I'm in the same boat. I was running pure stock from day one (only bought this thing two weeks ago).
After installing 2.0 update last night, the device powers on (green light) but no signal from HDMI. Tried another TV and bypassed receiver (as per forum suggestion).
Computer does not detect when connected with USB. Tried to do HW boot into recovery, does not seem to work.
I have started the RMA process but I'm still trying to get this thing to boot into recovery.
Seems like this has happened to a few other users also over at the geforce forums.
try to reflash it with nvidia images.
if you cant boot to fastboot try this.
HW method:
- Disconnect power cable
- Insert USB OTG cable and make sure to connect other end to a host PC
- Connect power cable to SHIELD
- Quickly start pressing power button for ~3 seconds
- Do not hold the button and connect power supply afterwards
- HDMI TV should be always connected to SHIELD
Alternative method:
- Perform software shutdown on SHIELD by holding Power button for 10 seconds
- Connect USB OTG cable to SHIELD
- Start pressing power button for 3 seconds
- HDMI TV should be always connected to SHIELD
brando56894 said:
Seems like this has happened to a few other users also over at the geforce forums.
Click to expand...
Click to collapse
I did the RMA, only took a few days. The new unit came and auto-updated to 2.0. It worked fine.
I spoke with support today regarding the update, they had this to say;
[12:51:41 PM] : Only few devices, which already had some issues, got bricked with 2.0 update. This was already predicted by NVIDIA, just to get those devices replaced for the customers.
[12:52:45 PM] : Few devices had some hardware issues, but they were working fine. To make that issue prominent and get them detected and to replace them, NVIDIA has released 2.0 update.
[12:53:34 PM] : For other devices, 2.0 update will add many new features and will boost the performance. But for those lot, it will brick them
[12:55:38 PM] : It was a strategy from NVIDIA to provide perfect devices to our customers
Click to expand...
Click to collapse
Take that with a grain of salt of course.
Defective is defective I guess... the RMA was fast at least.
So they bricked the defective ones on purpose just to get them out of use?
I'm in the process of RMAing mine now, they want a lot of information hahaha
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
I just got my replacement unit, so I'm good. I have two shield controllers now
brando56894 said:
I just got my replacement unit, so I'm good. I have two shield controllers now
Click to expand...
Click to collapse
Sent from my SM-G925K using XDA Free mobile app
bunny0007 said:
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
Click to expand...
Click to collapse
Where or from which sources you get this tutorial information?
Sent from my SM-G925K using XDA Free mobile app
visitor29 said:
Where or from which sources you get this tutorial information?
Sent from my SM-G925K using XDA Free mobile app
Click to expand...
Click to collapse
Nvidia tech chat support, before they made a rma on my box.
But just got my replacement box today
How hard was it to get a replacement? I am afraid to do anything to mine. Asked nvidia if unlocking the bootloader or rooting the device voids the warranty since they show you how on their website. Their response was that doing either allows them to reject your return under warranty. Just looking for anyones input on their encounter with doing a rma if something should happen.
You may have screwed yourself over by telling them that you did that. I had mine rooted and unlocked also, except mine was unrooted when it bricked itself but the bootloader was still unlocked. I made not mention of rooting/unlocking and it was extremely simple to get a replacement.
No mine is still stock. Just received a replacement from amazon since it bricked itself doing the 2.1 update. Was just wondering what they had to say about the situation. Was consindering flashing the 2.1 full rom, but was worried what would happen if it bricked and had to do a rma. Would not say anything to them about unlocking the bootloader or flashing it. Was wondering if they could detect if anything was modified on it since I see everyone gets a black screen and can't access the console with fastboot. Do they have some way of accessing the system or are they also locked out like we are? Just want to be sure I can get a rma if something happens. A $300 Pro model is a lot to screw up. Support was great to work with, but didnt get as far as a rma since it was still in amazon's 30 day return window. Got a new one in 2 days since I have prime. I just asked what there policy was and not mentioned anything about a bad console.
---------- Post added at 06:13 PM ---------- Previous post was at 06:07 PM ----------
Its just a shame that they offer the tools for developers, but turn around and say that it voids the consoles warranty.
I'm sure they are able to use a UART bridge (serial console) to get into it but I doubt they care enough, like I said mine had an unlocked bootloader but I haven't heard anything back from them yet regarding it.
OMG I fell to their trick to brick my device.... I just did my RMA today, they asked me to do alot things; speed test, model number, turn off, unplug power and hdmi, hold power for 30 sec, plug in power for 2-3 mins, plug in hdmi, then found out no signal on my screen...I assumed it's brick now. i attempted to revive the unit but it doesn't seem to work... Then they had me filled out form, provide snapshot of p/n and s/n numbers... and send them my invoice of purchase.
every time it gets new firmware it loses netflix 4k and this is the fix for it
bunny0007 said:
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
Click to expand...
Click to collapse
Hello everyone!
I was using the Shield (pro model, 500gb) and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
austmathr said:
Hello everyone!
I was using the Shield and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
Click to expand...
Click to collapse
Im not a expert in this sphere, but according your written the power button on Shield not lights and this happened without your interfering, my guessing and opinion sounds like you have hardware problem, this symptoms not sounds like software. Try this one and or not I would go sending back by warranty!
https://youtu.be/2AzHF-uNiY8
Izsūtīts no manas Nokia 3310 используя бесплатную xda app
---------- Post added at 10:57 AM ---------- Previous post was at 10:55 AM ----------
austmathr said:
Hello everyone!
I was using the Shield and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
Click to expand...
Click to collapse
...and BTW you have 16gb or 500gb console?
Izsūtīts no manas Nokia 3310 используя бесплатную xda app
I have a pro (500gb) model. Thanks, I'm going to try this and report back my findings.
Thanks!
Hello again!
I tried what is mentioned on the video but it does not enter into bootloader. The video mentions to press the nvidia button two times and in the first time the green light keeps on. In my case, when I press the first time, even if I keep pressing, the green light just turns on for 1 second and goes off. The second time it is the same, and actually nothing happens
Anyone has encountered this issue?
thanks!
Did you manage to eventually get this sorted?
I have an almost identical problem; the remote for my SATV Pro stopped responding, mid-session, one day.
I had to pull the plug and it would no longer boot, thereafter.
The light will stay on indefinitely, it seems - I left it on overnight to test.
It won't enter the bootloader menu, either; if I hold the power button for 6 seconds, the light switches off and I can still hear the harddrive.
when trying the push button method do not forget,the USB and HDMI should be plugged to each device before start. me I just press for start then I instantly press again and hold,works well .
Did you figure out what happened and if there is a fix for this? My Nvidia Shield Pro is having the exact issue and unfortunately my unit is a month over the warranty period =(.
Same light flash for a second after power, but nothing after. I'm thinking it must be a hardware issue, but how to troubleshoot it? Wish an nVidia engineer would help out.
My 2015 Shield 16GB went dark today and I have the LED on for 6-10 seconds after replugging, and then it shuts itself off. I only see the green Shield logo for few seconds. Tried going into bootloader, but there it too shuts down after few seconds...
same her mine just gave up.
Was Shield Experience 8.2.1 recently released or am I just seeing it now for some reason? Maybe that's what caused your problems?
edit: seems like there are issues with the TV trying to go from 7 directly to 8.2.1. See the sticky:
https://www.nvidia.com/en-us/geforc...ield-experience-upgrade-821released-11162020/
after one night unplugged i got it booting again and it run for about 10 minutes or so.
efter that i have now tried toapply new cooling paste and even tried with another power adapter, but noting seems to help so far.
and as some one else up there said, i can still hear the hdd spin
A very similar thing has happened to me but maybe my difference can shed light on this issue?
I was cleaning (sweeping specifically) and accidentally turned the shield on. I pressed the touch button on the front of the shield to put it back to sleep and I then heard a *pop* sound. After that the shield will only turn on for a second, the green light will come on for a second and then it will switch off.
I opened it up (pretty easy with just my finger nails even) and I can hear sounds coming from the mainboard when I plug it in, like it's still receiving power even though it wont turn on.
I have little to no experience repairing electronics but my assumtion is I discharged enough static to blow the power button board on the front of shield unit.
Also to add, the shield unit will not respond to the inputs of a controller or a keyboard that has been paired with it.
I identified the infinitesimally thin wires that connect the touch power button to the main board but they dont seem to be damaged themselves - I plugged the power supply in while each side was disconnected and the shield unit turned on when I reconnected the wires.
I'm going to assume that if I can replace the power button board on the front of the unit it will work again but I'm not sure and cant be sure unless I can get a spare part.
Or maybe I should just take it to a repair shop?
Has anyone managed to get their unit working properly after this specific issue.
Side note: it's strange how many others have this exact same issue in this exact month isnt it?
Just following up a little bit.
I got a new power supply from Ebay to see if that would make a difference.
It did not - the power supply is not the issue.
Oh just to add - I tried cloning the original drive but I was still able to read it on my computer and the drive-clone didn't change the outcome so that wasnt the issue either.
overdrivepower said:
Just following up a little bit.
I got a new power supply from Ebay to see if that would make a difference.
It did not - the power supply is not the issue.
Oh just to add - I tried cloning the original drive but I was still able to read it on my computer and the drive-clone didn't change the outcome so that wasnt the issue either.
Click to expand...
Click to collapse
I turned mine off at the device last night and, pop, a huge static discharge from my finger. My Shield now exhibits the same behavior as everyone else in this thread.
Just wondering if you or anyone else every figured out a fix? Possibly blow fuse or capacitor in the power circuitry?
No change in status.
I'd like to still fix mine but I ended up buying a mini PC, which is a million times better than a proprietary-hardware device.
It's not locked down like an android only device (even though it runs on win10) and I can do much more with it than just watch movies and play android games/apps.
Anyway if anyone else can find a solution to this that'd be great.
D
DreadfulDrummer said:
Did you manage to eventually get this sorted?
I have an almost identical problem; the remote for my SATV Pro stopped responding, mid-session, one day.
I had to pull the plug and it would no longer boot, thereafter.
The light will stay on indefinitely, it seems - I left it on overnight to test.
It won't enter the bootloader menu, either; if I hold the power button for 6 seconds, the light switches off and I can still hear the harddrive.
Click to expand...
Click to collapse
Did you remember to connect it to a PC via USB first?
Cause if not... Well theres your first problem.
Same here, stuck at circles........
Nvidia Shield TV Pro 16GB 4K HDR
All right guys, I'm back with the following steps
If you own a SHIELD Controller
• Unplug SHIELD TV.
• Connect SHIELD controller to SHIELD TV with a USB cable (use port closest to HDMI).
• While holding the A and B buttons at the same time, connect power to SHIELD TV.
If you do not own a SHIELD controller
• Unplug SHIELD TV.
• Connect a USB keyboard directly to SHIELD TV (use port closest to HDMI)
• While holding the "A" and "B" keys down at the same time, connect power to SHIELD TV.
• Once you enter Fast Boot mode, on the keyboard use the "X" and "Y" keys to navigate the menu and "A" to select
Use the X and Y buttons on the controller to move to "Boot recovery kernel".
3. Press the A button to select "Boot Recovery Kernel".
4. You may see the dead Android robot on screen. This is expected behavior. If so, press B button on the controller.
5. You will see Android Recovery Menu.
6. Use the X and Y buttons on the controller to move to "wipe data/factory reset".
7. Press the A button to select "wipe data/factory reset".
8. After process select "reboot system now".
8. SHIELD will boot to home screen.
Do the factory reset
It will bring you back to recovery
Select "Continue"
device will process and reboot like new
Hope this works....ENJOY
It did for me
I received the above info while chatting with Nvidias tech support
Hi all,
I have flashed my 2017 shield with a new rom to get the full android but I have one problem
How the hell do I get the function back for turning the shield on via controller or remote ? at the moment I have pull the power plug in and out where as before the flash one click of the button would switch it on.
I have been searching high and low for this fix but can't find anything ...
thanks in advance
James
ps : remember the 2017 shield version does NOT have a power button
Hello,
I have tried the search feature to no avail in regards to following the appropriate troubleshooting steps to ensure that I can at least boot to fastboot, however I cannot boot into the fastboot menu.
These are the steps I have tried so far:
With only the Power, HDMI, and MicroUSB to USB connected
1) Disconnect the Power
2) Hold Nvidia Button Down
3) Reconnect the Power
4) Release Nvidia Button (~2 seconds)
5) Press and Hold Nvidia Button (~5 seconds)
again, I am still at a black screen with no output whatsoever.
I have also tried allowing a full power cycle (where the Nvidia TV is left alone for approximately 15 minutes)
I also tried the Nvidia chat support who suggested that I try plugging in the controller and pressing the A and B buttons simultaneously, etc. to no avail.
Is there anyway to force a fastboot interaction via console? I would just like to reflash to stock. Even if this method requires altering the hardware via soldering.
You need to connect (Depending on your Model), either a MicroUSB, (2015, 16Gb, Pro / 2017 Pro), or a Male Type "A" to Male Type "A" (2017, 16Gb) between the Shield TV, and some Computer. I prefer to use a Netbook running Win7. But, This should be equally valid for Linux, and Mac.
So with you PC / Netbook turned on, and connected to the Shield TV via USB. Leave the USB style plug in the Shield and if possible yank the Brick (Wall Wort), instead.
Start a Two beat count.... 1... 2... 1... 2... (It would work better if you had a Clock that had a Second Hand.) But once you have this 'beat' drop in the Wall Wort on count Two. And THEN tap the Power Button, hold this for Three counts, than release (Pro Uses might note the SSHD will start to wake at this very moment), and immediately re tap, and hold the Power Button till you enter the Recovery Mode.
This is a very time sensitive attack, and 2/3s of the time will land you at the nVIDIA Logo. (Where available), and your only option here will be to start over again. Or boot completely into Android, and use
$ adb reboot recovery
To force the Device to reboot into recovery mode.
Ichijoe said:
You need to connect (Depending on your Model), either a MicroUSB, (2015, 16Gb, Pro / 2017 Pro), or a Male Type "A" to Male Type "A" (2017, 16Gb) between the Shield TV, and some Computer. I prefer to use a Netbook running Win7. But, This should be equally valid for Linux, and Mac.
So with you PC / Netbook turned on, and connected to the Shield TV via USB. Leave the USB style plug in the Shield and if possible yank the Brick (Wall Wort), instead.
Start a Two beat count.... 1... 2... 1... 2... (It would work better if you had a Clock that had a Second Hand.) But once you have this 'beat' drop in the Wall Wort on count Two. And THEN tap the Power Button, hold this for Three counts, than release (Pro Uses might note the SSHD will start to wake at this very moment), and immediately re tap, and hold the Power Button till you enter the Recovery Mode.
This is a very time sensitive attack, and 2/3s of the time will land you at the nVIDIA Logo. (Where available), and your only option here will be to start over again. Or boot completely into Android, and use
$ adb reboot recovery
To force the Device to reboot into recovery mode.
Click to expand...
Click to collapse
I appreciate your reply but again I am not getting any output what so ever after attempting to apply an update to the Nvidia Shield TV. Is there any procedure to force the device to flash even over hardware?
Depends on if you have a 16Gb or not...
Let's put it this way, if you have a 16Gb it's pretty a wrap. If you have a Pro then you have a few options. Like ripping the SSHD out of it, and attaching it inside a PC running Linux. Or at the least a PC running a live install of Linux.
Which is critical to maintain your private keys. Everything else can be discarded. But, not those DRM Keys. Not if you plan on ever using anything that will need Widevine L1.*
Now that is wholy your choice to make. Either way you will probably want to down that Torrent, which is a backup of someone else's Shield TV. It WILL reserect your Device. But, if you haven't managed to recover your own Keys you will not be able to rewrite them back later on. And, the upshot of that will be the loss of all Widevine L1 Services. e.g. Amazon, Netflix etc...**
*https://forum.xda-developers.com/shield-tv/general/guide-migrate-to-ssd-hdd-size-satv-pro-t3440195
**https://forum.xda-developers.com/showpost.php?p=67426622&postcount=23
Ichijoe said:
Depends on if you have a 16Gb or not...
Let's put it this way, if you have a 16Gb it's pretty a wrap. If you have a Pro then you have a few options. Like ripping the SSHD out of it, and attaching it inside a PC running Linux. Or at the least a PC running a live install of Linux.
Which is critical to maintain your private keys. Everything else can be discarded. But, not those DRM Keys. Not if you plan on ever using anything that will need Widevine L1.*
Now that is wholy your choice to make. Either way you will probably want to down that Torrent, which is a backup of someone else's Shield TV. It WILL reserect your Device. But, if you haven't managed to recover your own Keys you will not be able to rewrite them back later on. And, the upshot of that will be the loss of all Widevine L1 Services. e.g. Amazon, Netflix etc...**
*https://forum.xda-developers.com/shield-tv/general/guide-migrate-to-ssd-hdd-size-satv-pro-t3440195
**https://forum.xda-developers.com/showpost.php?p=67426622&postcount=23
Click to expand...
Click to collapse
I have the 16GB model and I am not sure what would be the best way of resurrecting my device upon a bootloader that is corrupt.
I think your forked... The only way it could possibly be done would be to pull the ROM Chip, and clone this in a not so dissimilar fashion, and then flash a working 'Image' back onto it. Before resoldering said Chip back onto the Mainboard.
Again, Not something just anyone could do.
Look I have no idea how old your Shield is, or if you still have, or have ever had any Warranty Rights to begin with. Assuming that you still had any of these 'Rights'. I would recommend playing dumb, and attempt an RMA, and pray that it works out.
If that also fails, then I guess you are what is termed as being SoL...
Ichijoe said:
I think your forked... The only way it could possibly be done would be to pull the ROM Chip, and clone this in a not so dissimilar fashion, and then flash a working 'Image' back onto it. Before resoldering said Chip back onto the Mainboard.
Again, Not something just anyone could do.
Look I have no idea how old your Shield is, or if you still have, or have ever had any Warranty Rights to begin with. Assuming that you still had any of these 'Rights'. I would recommend playing dumb, and attempt an RMA, and pray that it works out.
If that also fails, then I guess you are what is termed as being SoL...
Click to expand...
Click to collapse
Thanks Ichijoe I tried to also to boot into recovery using alt + print screen + i (on an external keyboard) in order to restore the device however this did not work.
I wanted to pull the ROM chip but I don't know of any software available to allow such a feat. Does anyone have any information on utilizing J1D1 or J1D2?
pandorarob0t said:
Thanks Ichijoe I tried to also to boot into recovery using alt + print screen + i (on an external keyboard) in order to restore the device however this did not work.
I wanted to pull the ROM chip but I don't know of any software available to allow such a feat. Does anyone have any information on utilizing J1D1 or J1D2?
Click to expand...
Click to collapse
This is getting oh so over my head now. So take it for what it's worth. But, as I understand it One would need an EEPROM Programer, and the "Software" would just be written as a RAW Data. Again not entirely, not unlike taking a certain 'Raw' backup that someone tossed up to the Net as a Torrent File. For bricked Pro users.
Pulling the ROM Chip off the Board is not something just anyone can do without destroying the Chip, the Mainboard, or both. The EEPROM Programmer is also an additional cost, of which I would have no clue. Needless to say, in the long run it's just unfortunate as it is, to just get a new Shield.
pandorarob0t said:
Hello,
I have tried the search feature to no avail in regards to following the appropriate troubleshooting steps to ensure that I can at least boot to fastboot, however I cannot boot into the fastboot menu.
These are the steps I have tried so far:
With only the Power, HDMI, and MicroUSB to USB connected
1) Disconnect the Power
2) Hold Nvidia Button Down
3) Reconnect the Power
4) Release Nvidia Button (~2 seconds)
5) Press and Hold Nvidia Button (~5 seconds)
again, I am still at a black screen with no output whatsoever.
I have also tried allowing a full power cycle (where the Nvidia TV is left alone for approximately 15 minutes)
I also tried the Nvidia chat support who suggested that I try plugging in the controller and pressing the A and B buttons simultaneously, etc. to no avail.
Is there anyway to force a fastboot interaction via console? I would just like to reflash to stock. Even if this method requires altering the hardware via soldering.
Click to expand...
Click to collapse
let's try this way :
unplug your power cable of the shield tv
plug your lan cable on your shield tv ( be sure DHCP on your local network is turning on)
plug your new shield controller on the usb port of the shield
plug the power cable and DON'T TOUCH THE CONTROLLER for 1 minute
now hold down home button and left button ( on the X) for 3 seconds
normally you can see the blue signal of the controller 3 times. this mean the procedure working good ( if not retry till it work)
now let your shield working around 2 hours ( depend of your download speed)
afetr this time, normally the shield finish downloading the update and restart... now you normally can see the screen
Last Google Play (Services, Login,..., the 4 apks) makes 4K Stick Boot-Loop, don't know which apk exactly.
So be warned.
Have at least ADB activated and authorized (use it) before trying, don't sure it will help.
USB-Keybord <Alt> <Print> <i> seems not working, as remote <Right> <Back> not.
After Looping about half a day 4K came up once.
You have to do a factory reset then, otherwise another half day on next boot up.
Network was USB-Hub - USB-Ethernet, don't know if important.
Did you fix the bootloop issue on Firestick 4k?
iwl said:
After Looping about half a day 4K came up once.
You have to do a factory reset then, otherwise another half day on next boot up.
Network was USB-Hub - USB-Ethernet, don't know if important.
Click to expand...
Click to collapse
Did you fix the bootloop issue? If yes, pls tell us the exact procedure to fix the issue. tnx
iwl said:
After Looping about half a day 4K came up once.
You have to do a factory reset then, otherwise another half day on next boot up.
Network was USB-Hub - USB-Ethernet, don't know if important.
Click to expand...
Click to collapse
Yeah, unfortunately, I wasn't as lucky. I let it loop for 50 hours and nothing, the loop still went on. Tried almost everything before. Back + right on the remote doesn't work. Connecting a keyboard using UCEC Micro USB OTG Adapter and pressing CTRL + ALT + PRTSCN + I, and other combinations that I saw, nothing. ADB seems to be the best way to fix it but since my stick has never been used/authorized on my pc, I'm screwed there as well. Suggestions would be highly appreciated but I think I went through just about everything there is.
For me it worked twice (about half a day) behind each other. (Didn't do factory reset after first half day success, but reboot, so another half day).
narvaeztiamson said:
Did you fix the bootloop issue? If yes, pls tell us the exact procedure to fix the issue. tnx
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Home screen came up once after looping for about half a day like told and could use it as usual including going trough menue to factory reset.
But didn't do factory reset first time.
After reboot same looping again.
After another half day Home screen again and did factory reset then.
iwl said:
Home screen came up once after looping for about half a day like told and could use it as usual including going trough menue to factory reset.
But didn't do factory reset first time.
After reboot same looping again.
After another half day Home screen again and did factory reset then.
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Did you leave your tv POWER ON in the half day process or you just turned it OFF?
I'm not sure.
But think my TV turns off after some hours of no Remote input.
So try a day with TV switched off.
Had the same issue. Waited for an opportunity and did the same workaround. Lesson learned.
4K Boot Loop Issue
Please help!
Have 2x firestick devices, both in boot loop mode...
Any suggestions?
Thanks
Damn, i have got the same problem. I think it happends after aptoide system apps updates. Now i have bootloop with adb connectivity (Firestick 4k). I have uninstalled all third party apps, tried fastboot -w and other factory reset / userdata delete options but wihout root nothing really works. It is bootlooping since yesterday evening, i hope it would start today. Are other posibilities while i can connect through adb? Any factory reset through adb without root access?
Unbrick fire tv ( Boot Loop problem)
Using a OTG with charger and USB conector, conect an multimedia keyboard.
Press CTRL+ALT+DEL(SUPR) for restarting.
When restart press CTRL+PAD key (square with lines) a lot of times.
Then the fire Tv go enter in SAFE MODE.
Then go to configuration and do a factory reset.
Good Luck.
Had this issue yesterday,
I am not sure if i was just lucky but after trying with a keyboard ctrl+alt+delete + several combinations after the stick restarted i tried <Back> and <Right> combo on a remote and it loaded normally.
After that i just uninstalled the google pay services from the fire stick apps menu and everything went back to normal.
fiszer said:
Had this issue yesterday,
I am not sure if i was just lucky but after trying with a keyboard ctrl+alt+delete + several combinations after the stick restarted i tried <Back> and <Right> combo on a remote and it loaded normally.
After that i just uninstalled the google pay services from the fire stick apps menu and everything went back to normal.
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Hi,
Your stick is 4k? How did you connected keyboard? What adapter did you use? Thanks
Yes, stick 4K. The keyboard I have is Logitech K400 Plus connected via usb otg with power cable.
fiszer said:
Yes, stick 4K. The keyboard I have is Logitech K400 Plus connected via usb otg with power cable.
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Please be kind and tell me the specific model for otg adapter (a picture or where did you purchase it). Thanks!
Hello guys.
I just want to share you that i've just fixed my device using a regular "y otg cable", an usb keyboard and following the instructions described in this video youtu.be/rh9Jba5T8Fs
Hope it might help somebody else.
Take care, be safe.
Ed Flowers
I've fixed my problem via adb.
My problem was that I try to install google play store, so, I've uninstalled this apps.
I connect the firestick to my laptop USB port (I´ve put the firestick to my laptop HDMI port to, but I dont know if it is required)
Then, using the terminar a run
Code:
adb uninstall com.google.android.gms
adb uninstall com.google.android.gsf.login
good luck :fingers-crossed:
i was stuck on this like a week
iwl said:
Last Google Play (Services, Login,..., the 4 apks) makes 4K Stick Boot-Loop, don't know which apk exactly.
So be warned.
Have at least ADB activated and authorized (use it) before trying, don't sure it will help.
USB-Keybord <Alt> <Print> <i> seems not working, as remote <Right> <Back> not.
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You can install Aptoide TV instead of installing Google Play store
Link: https://aptoi.de/tv