How can I recover data from my Core Prime SM-G360G with a broken screen of death? :-o - Samsung Galaxy Core Prime Questions & Answers

Hello experts!
First off I do admit I have cross posted some information here. Perhaps I should have just asked here first. As a lot of research I have been doing lead me here. I am also aware of the XY problem. So I am giving what information I have on my problem and what I have done to resolve it. In a nutshell I need to recover app data from internal storage.
So here is yet another story of a dropped Samsung Galaxy BSOD. The broken screen of death! :-o
So I dropped my phone and the screen broke, fixed it then put on a screen protector that fractured the new screen in my pocket, of all things. Through that it spiraled out and it needed a new LCD as well as screen which failed to repair as LCD remains blank now. I suspect the display controller has somehow fried. Decided to give up and buy a new phone.
My broken phone is a Core Prime G360G. The digitizer doesn't respond. The LCD is blank. The side buttons, volume, power and home, work fine.
The good news. It turns on and technically still works. It has no screen lock. I can plug it in to computer via USB and it mounts over MTP. I can also install apps remotely (so to speak) from another computer from the Play site. I've installed Samsung Switch this way. Switch does work and I managed to back up files from the Windows program which is good but in my case it isn't smart enough as it doesn't back up app data which I need. I also have AirDroid installed and can reach it that way I but didn't enable mirroring before the incident. Trying to use that to download an app (~10MB in my case) just results in the browser stalling.
The bad news. It is not rooted. It has stock standard firmware. USB debugging is not enabled. Last time I tested OTG wasn't supported. At least not for OTG USB sticks.
So in effect it's rooted without being rooted! Yes, i know, I know, Android rule of thumb; before you accidentally drop your phone, even without planning it, and not being a seer, enable USB debugging for no apparent reason! It all makes sense now.
I've spent the last two weeks reading forums all over the place, blogs and watching videos about how to recover data with a broken screen. And in almost all cases they tell you to enable USB debugging. Well that's nice advice and about as useful as advising someone with a broken toilet to sit down, do their business and then flush it! And is met with equally crappy commentary pointing the conundrum out.
My computer has Windows (Vista) and Linux (Mint 64). I read all about ADB and installed this on both Windows and Linux. And tried to talk to it that way with adb and fastboot which failed. I then read of Samsung devices being different, with a download mode, and using this Odin or Heimdall program. So I could "see" the process I tested with my new phone (a J5 Prime as it happens) and learned I needed to use download mode and how to enter it on boot. Recovery mode didn't work as expected. Heimdall was the only program that would work. I managed to view the PIT on my J5. Odin did see my phone but I found the interface harder to work with at first.
I tried on my Core. Blindly got it into download mode. Heimdall could see it. But the transport was buggy as I kept getting USB errors. I ended up removing it then compiling Heimdall v1.4.2 from source. This worked better, even though it was giving empty bulk transfer warnings, but it managed to download the PIT file. So at this point I can blindly get my Core into download mode and am able to communicate with it using Heimdall.
This is where I am at. I would prefer it if a screen mirroring app could be installed that would load up and activate remotely when a client run on my computer is loaded up. I don't care if it is VNC or how it connects. But it would need to load itself up on the phone and work without needing intervention on the phone and without USB debugging. If there is an emergency mirroring app on the Play store or even an APK that can be installed remotely, using AirDroid or any other means, I would be happy to test it. I'd write one myself if knew how to write an app! LOL.
If USB debugging could be enabled by any remote means then I am welcome to hear how. It opens a window to possibility. But a window that is hard to open if it's locked.
So I would prefer to keep this at the app level if possible. Since apps can help. But if need be as long as it doesn't destroy data I am willing to install a custom recovery image. It looks like I will need to do this as I have exhausted all other possibilities. At least, when I read of the latest broken screen mirroring app, there is always a catch of it needing debugging or activating on the phone.
Although there is support for other Core Prime variants, support for my specific G360G model seems to be lacking. The information I read looks vague at best. I read about CWM and TWRP. But on the TWRP site, although there is Core Prime images, nothing is listed for exactly a G360G. There is no point to me flashing TWRP recover image only to find it doesn't work and I have bricked recovery mode. I'd look like a right twerp!
So guys, after all the info I have given you, what's the next step? Thanks.

Okay so just an update here. I have some good news and bad news on my part. I've been hacking around with customising recovery and modifying compatible recovery images in order to get debugging activated.
The good news is I got USB debugging enabled. The bad news is my computer is unauthorised.
I'm stuck at this point. I updated the adb_keys file with what was on my computer and it won't budge. I finally get somewhere and now I've once again hit a wall. This is just so annoying. :-x

The final countdown. After months of cracking and hacking I've broken in! I modded my hack to create the needed folder just to be sure and updated my RSA key. Applied the firmware patch and let it reboot. Even while booting I knew something was different. The digitizer started responding to my touch and making water noises. Which was strange as I never noticed it doing that before.
I issued an adb command and it was accepted. I could then browse around the system. I already had screen mirroring software installed and all it needed was USB debugging working and suddenly it worked. This was a blessing as I found that trying to do other things like going into a root shell or do an adb backup caused a requester to come up on screen. Had I not been able to satisfy that on a virtual screen I would have run into the same trap of circles I had just climbed out of. Having a rooted phone with no root access.
I was then able to install a backup app and extract the data out. Hooray! I had actually installed it from Google Play site remotely but found there was no space for it and it had failed. But the account said it was installed. With a view to a mobile I could then remove another app and install it from Play on the phone itself. Given how well this worked once I learned what was needed to be done I suppose I should make up a guide. An automated script to create an ADB patch wouldn't go far astray.

Related

[Q] (noob needs help) rooting my sprint galaxy s5

Hi all,
I recently decided on trying my hand at rooting my s5, have done my research and this is where i wanted to take my phone, and where to come for help.
Ive gone through Odin v3.07 and no COM's would register, i tried tool kit but it wouldn't start after i installed drivers and such, there was a third one i found through threads in here as well but to no avail, nothing has proved any results.
so this is where you all can swoop in and save the day, when I used Odin (which seems to yield the furthest results) the only trouble im having is opening my phone in the ID:COM section. When I plug my s5 into my linux mint 10.something hp notebook (which could be the whole problem all together), with a v2 or v3 usb it registers as gFTP and I can do very little with the files there. like i noted above, toolbox didnt even open, nor could i even figure out what to do with the third thing i tried using. so, my last resort, a community that actually knows what they're doing...
What advice/guidance can you all pert to me? what do you think the problem might be? do i need to perform a factor reset to root my phone? is it the operating systems i am working on? i tried briefly on a mac osx 10. something and now am on a linux mint.
i am not very tech savy but can pick things up fairly quickly, so pretend im dumb and give explicit detail and i will pick up what you miight be talking about more easily.
P.S. I am NOT a robot lol
I have been searching through different android support pages today and everyone seems to resolve their rooting issues easily. though their solutions dont seem to provide me with any answers. i can list any info needed for further diagnostics, but to label a few outright, i have enabled usb debugging in developer mode, tried different usb ports and before/after phone is in downlaod mode, i have SM_G900P 4.4.4 and anything else you need, to help me

XT1644 No longer connects to any PC

I have been going nuts as of late trying to figure what happened with my Moto G4+. It was working fine, could connect to my pc no problem, then all of a sudden out of the blue, nothing. It only connects as a charger. I've checked it with different USB cables, different ports, even 3 different computers. Still will only connect as a charger. I've even tried it in recovery mode, still not recognized by any computer. I have not restored the phone as of yet due to a ton of pictures and whatsapp chats that I need to save. I have installed Xender to start to move some stuff off the phone, but I'm not too sure that a factory restore would help this. I have read that it could be a USB issue with the phone, either the port or the chip it uses itself. While I know I can replace the port, the chip is beyond what I have equipment for. I have turned on developer mode, and its set the USB mode to MTP by default, I've tried changing it to PTP as well, but the phone will only charge and is never recognized by the pc. All software and drivers have been updated, uninstalled thoroughly, reinstalled multiple times to no avail.
Is there any chance that this IS some form of software thing? Or am i just going to have to use the Zender app to move things between my phone and pc from now on. Until I can possibly send it off to Lenovo since it IS under warranty.
Any help is appreciated.
Just got off the phone with Lenovo/Motorola, and they are giving me the option that I wasn't wanting to hear, do a complete factory reset on the phone after removing the account information from the phone. Gee, that's what I was trying to avoid. Looks like I'll have to figure a way to completely back up the phone via wireless and hope I can save all my data needed to restore it later.
Will be trying the factory reset, but I'm not feeling very good about this at the moment. Will update later when I can get this done. But in the meantime, please suggestions.
Thank you again.
Provide some more info about what ROM you're running, etc... The more info you can provide about your situation, the more likely you're gonna be helped.
What ROM:
Stock? If so, what version and security patch?
Custom ROM? If so, which one and build date..?
I also have the xt1644 and don't have any issues whatsoever connecting to my Laptop, granted I run Linux on my personal PC. I also have zero trouble connecting to the PC's at my work which all run Windoze.
You mentioned you've tried connecting to your PC thru Recovery, so I would have to assume you have TWRP installed, no? If so, which version and by whom?
I'm running full stock room, no mods, build NJPS25.93-14-4, security patch of March 1, 2017. As for the recovery mode, that was the stock recover/bootloader. To where it should be raw adp mode. Even in that mode it is never seen by the computers I've tried. I can't install the newest security update because it won't mount internal nor external memory. I'm at work at the moment and if you need any more information, please let me know.
Thank you
rainfellow said:
I'm running full stock room, no mods, build NJPS25.93-14-4, security patch of March 1, 2017. As for the recovery mode, that was the stock recover/bootloader. To where it should be raw adp mode. Even in that mode it is never seen by the computers I've tried. I can't install the newest security update because it won't mount internal nor external memory. I'm at work at the moment and if you need any more information, please let me know.
Thank you
Click to expand...
Click to collapse
Did the factory reset work? As I'm suffering from a similar problem
Have not done the reset yet, still finding the best way to back up everything, plus finding the time. Will be doing it sometime this weekend though
I just did the compete factory reset, and as i feared, it made no difference. So all my data is gone (saved what I could) and will have to figure a way to get a backup phone working while I have to send off the phone for repair. At least it's under warranty.
I have the same problem. I didn't do the factory reset (yet), but you confirmed my fear, the factory reset won't fix it. Too bad my phone isn't under warranty anymore.
Did you send it for repair?
What was the problem after all?
My XT1640 seems to be falling apart. Bluetooth stoped working out of the blue. Can't read SD card anymore and now USB connection isn't working.
My apologies for not doing a follow up post. I was able to send it back to Lenovo and the replaced the phone so it's back up and running fine. If it's out of warranty, then I'm not sure what avenue you can take aside from maybe finding one that's got severe screen damage but a good non blacklisted board and change it out. Aside from that, I can't tell you what they found wrong with it. I would assume the usb chip may have gone out, but without knowing the fate of my original phone, I can't say.

*[SM-910W8] Broken USB. Root via SD Card?*

Hi all,
I'm just about at my wits end here. I have a Note 4 (N910W8) with a failed USB connection and I would really like to root it. The underlying goal is to remove/disable all samsung bloatware.
WRT the USB, I have tried adjusting developer options, *#0808#, updating drivers, changing cables, changing PC's, etc. I've tried everything I could find online. Recently, I took it to a local shop and learned that the problem is not with the USB port/board, but the motherboard itself. I'm not going to pay to replace it. I have googled far and wide. As far as I can tell, this phone will never again connect to a PC via USB. So, download mode and Odin are out.
I have tried TowelRoot, KingoRoot, and other apk's, but I am on Android 6.0.1 (MMB29M/GLW-N910W8VLS1DPK1) so all of these exploits have been patched.
I am able to boot into (stock) recovery mode, so I thought I'd try recovering via SD card, however that doesn't work either. First I get a loading screen of the mascot with a spinning wireframe polygon in his belly and the message "installing system update". Then after ~15 seconds, the mascot is on his back with a red warning symbol over his belly, and the text "No Command." is displayed. I'm not sure what that's all about, because I have the latest update installed.
Any attempts to install CF-Autoroot or another recovery firmware (ie https://samsung-firmware.org/model/SM-N910W8/region/GLW/ , or https://forum.xda-developers.com/note-4/snapdragon-dev/trltecan-n910w8-aoa1-stock-rooted-t3025538, etc) from SD (in recovery mode) have been met with the same error messages:
E:footer is wrong
E:signature verification failed
I'm not sure why because at least some of these recovery firmwares claim to be official builds. Granted, they are older versions (downgrades), but are signed nonetheless.
I have tried installing TWRP or CWM so I can disable signature verification, but AFAIK the device must already be rooted to install these (which seems like a bizarre catch-22, but maybe I'm confused) so that's a no-go.
It certainly feels like I have explored every possible avenue, but I have one remaining idea. Perhaps if the phone doesn't want to downgrade, I could force its hand by carefully soft-bricking the current rom in a controlled manner, then performing a recovery from SD with an official 4.4.4 KitKat build, and finally, using the towelroot/kingoroot/etc exploit to gain root access.
I mean, why else would there be a recover-from-SD option in the stock recovery menu? There must be a way to get it to accept a recovery build...
It's a last resort. But I'm willing to try it. The phone boots up, but is so bloated and laggy that it's practically unusable. Still. Am I missing anything? Surely there's some way to skip the USB / Odin method. What do you guys think? Is it time to go hulk on this thing? Is there any hope left? Curious to see how much further this rabbithole can go.
Cheers and thanks guys.
I've searched for ways to soft-brick, but have not come across anything. The bootloader appears to be locked, which is odd because I thought that only applied to Verizon variants.
I have recently downloaded an ADB/fastboot package for windows so I could attempt ADB over WiFi, however I can't establish a connection. I thought I'd do some more poking around on the phone side, so I installed some Wireless ADB apps. They all indicate a root is required, so I think that might be a dead end. I also connected to a ubuntu machine. Nothing. The phone charges, but both the PC and Ubuntu machine show zero signs of any connection at all.
There has to be some kind of SD-based solution to this. You can boot a computer from an SD card / USB stick and use that to access files (on an unencryped partition), and I'd be happy to do that here and delete those bloatware APK's directly... but I guess phones don't behave like other computers.
I've picked all the low hanging fruit. A part of me believes that there are some sneaky hacker ways to get at this without USB (ie some sort of rootkit) but that's way beyond my abilities. I'm going to take a break and attack this again once I have fresh ideas.
I'm in the same boat (busted usb port), does your phone still fast charge? Mine stopped fast charging.
I too have the same problem, except with the Note 10.1 2014. I know that is a different forum, but if you find a solution, it might be adaptable to my problem. I too have exhausted all other options as described above. Please someone, there must be a way to root via SD card instead of Odin. Help us please!
Me too. I have a Note Pro 12.1 running Lollipop. USB is busted and I've already replaced the port and ribbon, so it must be the motherboard. I mainly need it for Titanium backup, so I don't have to reinstall large games over my limited connection.
I have the same problem. Note 4 N910H. Not recognized by pc, stopped fast charging shows usb charging in battery settings. AFAIK I just re-rooted the phone before it went bust. There is no solution except changing the motherboard. Also this problem seems to be quite common.

Fossil Gen 6 flashing Wear OS 2 instead of Wear OS 3

Hey! This is my first time here, sorry if I'm doing smth wrong, I just really need help. My fossil gen 6 is kinda useless at this point after updating to Wear OS 3 and I would like to flash it back to Wear OS 2, since I don't get any notifications & I can't even sync my notes at this point without connecting to wifi (not even through mobile data, which is pretty annoying -> my phone & watch doesn't connect to each other through bluetooth)
thanks, for any guides in advance!
night
You will have to perform a factory reset and repair the watch and phone again. Only option at the moment.
edwin270 said:
You will have to perform a factory reset and repair the watch and phone again. Only option at the moment.
Click to expand...
Click to collapse
Did that 3 times already, nothing changed. Thanks for your answer though!
Did you get anywhere with this? I also want to go back to wear os 2. I hate the fossil app
I'd like to know too. I just came back to Android with the S23 Ultra and wanted to pair my Razer x Fossil watch to it. But I decided to update since I was doing a factory reset/disconnect anyways. Big big BIG mistake.
There has to be a way to flash wear OS 2.3 back to the watch and re partition it as stock. I'm able to see my watch as a USB perhp on my machine without BT or wifi connection.
Anyone have the old firmware for these watches? Short of buying another Razer watch for $600
I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip
Malvik said:
I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip
Click to expand...
Click to collapse
Hey ! Thanks for the file. I'll take the risk to brick my watch.
Do you know how I can flash the archive ?
MiamKebab said:
Hey ! Thanks for the file. I'll take the risk to brick my watch.
Do you know how I can flash the archive ?
Click to expand...
Click to collapse
I'm also looking to be able to flash my watch between WearOS 2 and 3. Have you figured anything out by chance? All the things I normally do aren't working, with and without TWRP.
Malvik said:
I do have all the required files to go back to wearOS 2, but wont suggest it might brick your device. Have a partition backup first.
For OTA add the hash in the placeholder.
Main URL: https://redirector.gvt1.com/packages/data/ota-api/package/<hash_with_extension_here>
v2.30: 230d380c72f87f94cbd4e43b944afd70700d6ffd.zip (Apply updates from playstore regarding wearOS to get it upto 2.38)
Minor Update: 4e201fee66e76ed4694e77eaa589f7767f93beea needs to applied after flashing the above package.
V3: a569fe07dfdcb4edea85f9535d592b9af4621cd1.zip
Click to expand...
Click to collapse
Or would you be able to provide some guidance on how to proceed?
Arkbird1000 said:
I'm also looking to be able to flash my watch between WearOS 2 and 3. Have you figured anything out by chance? All the things I normally do aren't working, with and without TWRP.
Click to expand...
Click to collapse
From what I found, the original cable with 4 spins (2 on each side) should be used to connect your watch to a PC and use the USB debugging.
So I bought one but nothing happened. I'm just able to use Bluetooth or WiFi debugging and these can't be used to unlock the bootloader as WiFi and Bluetooth are disabled on bootloader mode. So fastboot can't detect the watch.
So I'm stuck and that sucks, my duck.
Another way is to remove the watch's back and tweak the USB connectors but I'll not do that...
MiamKebab said:
From what I found, the original cable with 4 spins (2 on each side) should be used to connect your watch to a PC and use the USB debugging.
So I bought one but nothing happened. I'm just able to use Bluetooth or WiFi debugging and these can't be used to unlock the bootloader as WiFi and Bluetooth are disabled on bootloader mode. So fastboot can't detect the watch.
So I'm stuck and that sucks, my duck.
Another way is to remove the watch's back and tweak the USB connectors but I'll not do that...
Click to expand...
Click to collapse
I see. I have been able to make it farther, but I also was running into problems getting the USB connection to work. Most of what I did was under Linux instead of Windows but I found that after enabling USB debugging I often had to remove the watch from the cradle, put it back on, then run 'adb devices' from the connected computer to get the daemon going. That usually got the adb popup on the watch to show, then I can select the 'always allow' option.
All that said, at the moment I'm not currently able to boot my watch unless I have the bootloader unlocked. I have restored the stock recovery after using TWRP and unsuccessfully flashing anything via that adb shell or from the bootloader with fastboot. Even worse, some things are not working properly, such as automatic brightness and some of the wireless capabilities. I might need to see if I can work something out with Fossil if I'm unable to resolve these issues.
You guys seems way ahead on me in the downgrade process...
I made Wear OS 3 update but the Fossil app used to pair the watch won't work with Oneplus 8 Pro (Android 13), gotta go back but i have no idea how...
Yet i flashed a lot of custom roms and stuff in the past, but now.. kinda lost
Im looking forward to see news here
Good luck guys, i'll keep updated if i somehow manage to flash the OTA posted ahead
Edit : well i was on Apkmirror to try an older apk of the app, and found out their app targets android 12 but not android 13..........
Arkbird1000 said:
I see. I have been able to make it farther, but I also was running into problems getting the USB connection to work. Most of what I did was under Linux instead of Windows but I found that after enabling USB debugging I often had to remove the watch from the cradle, put it back on, then run 'adb devices' from the connected computer to get the daemon going. That usually got the adb popup on the watch to show, then I can select the 'always allow' option.
All that said, at the moment I'm not currently able to boot my watch unless I have the bootloader unlocked. I have restored the stock recovery after using TWRP and unsuccessfully flashing anything via that adb shell or from the bootloader with fastboot. Even worse, some things are not working properly, such as automatic brightness and some of the wireless capabilities. I might need to see if I can work something out with Fossil if I'm unable to resolve these issues.
Click to expand...
Click to collapse
I do have the TWRP but need to find it, took some tweaks from Ticwatch 3 pro. I didnt pushed it on the repo tho. I didnt what made me do it, but I wiped my system partitions and had to rebuilt from the OTA only. But after getting the watch working again, I had few functionalities broke, including the OTA updates. If you can social enginner your way thru fossil to get files such as stock rom and other files for qualcomm software like rawprogrammer and firehose files it can be great help.

SM-P550 can not recover

So I go to schools and help them with IT issues, I noticed they had some tablets sitting there and I asked what was wrong with them and said they were locked and no one knows the code.
SM-P550 - there is account that was signed in with, I have gone to Google admin and noticed there are other 10 of the same type against that account, but has not checked in over a 1000 days as they cant use them.
I can't turn them off, only restat, I can't get to recovery menu, only thing I can go and do is press the power, volume down and home button to get to the screen and it says downloading, and seems to be suck there as nothing ever happens.
I have downloaded all the tools, Odin, Officaial firmware, Samsung USB drivers but nothing comes up on my computer.
Does anyone have any thoughs on fixing this, seems like a waste having these devices just sitting there,
I have tried all the passwords I can get of, nothing.
Thanks
Load a Linux distro and try
Bash:
heimdall detect
If heimdall can detect it, you can use heimdall to flash TWRP and then you can download stock or my ROM (my ROM has no S-pen support).
xdesdx said:
So I go to schools and help them with IT issues, I noticed they had some tablets sitting there and I asked what was wrong with them and said they were locked and no one knows the code.
SM-P550 - there is account that was signed in with, I have gone to Google admin and noticed there are other 10 of the same type against that account, but has not checked in over a 1000 days as they cant use them.
I can't turn them off, only restat, I can't get to recovery menu, only thing I can go and do is press the power, volume down and home button to get to the screen and it says downloading, and seems to be suck there as nothing ever happens.
I have downloaded all the tools, Odin, Officaial firmware, Samsung USB drivers but nothing comes up on my computer.
Does anyone have any thoughs on fixing this, seems like a waste having these devices just sitting there,
I have tried all the passwords I can get of, nothing.
Thanks
Click to expand...
Click to collapse
If they are locked by a Google Account, there is a possibility that, depending on what version of Android is installed, that the FRP lock can be bypassed. Typically, anything later than Android 6, you'd have to send them to Samsung tech support to have the lock removed.
retiredtab said:
Load a Linux distro and try
Bash:
heimdall detect
If heimdall can detect it, you can use heimdall to flash TWRP and then you can download stock or my ROM (my ROM has no S-pen support).
Click to expand...
Click to collapse
Hi can you provide me the link that you used. I have tried using it and doesnt work for me. Went to Heimdall website and followed some videos
Update, the USB cable I was trying was crap so I change to a better quailty Odin can see my device, I have installed the fireware for that device but the old account stays there, so it has not been removed.
xdesdx said:
Update, the USB cable I was trying was crap so I change to a better quailty Odin can see my device, I have installed the fireware for that device but the old account stays there, so it has not been removed.
Click to expand...
Click to collapse
What version of Android did you install? I see that the last version for that device was 7.1, which won't work. But if you can find and flash a early 6 version, I may be able to help. Try Sammobile.
edit: Read this link.
Sorted, so I put the original firmware back on and the account was still there, then I put the combination firmware on, which worked and I removed and reset the tablet. Than I put the original firrware back on. Boom done plus odin needed a high quality cable.
Thanks all

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