Wont charge without restart - Essential Phone Questions & Answers

I just got my phone yesterday and I just noticed the only way I can get it to charge is to plug it in and restart the phone. However as soon as I unplug it the only way to start charging again is to restart the phone. Has anyone else run into this?

Any luck with this. My phone is also doing this, but only started about a week after use. The phone will not charge when off and for that matter it will not even restart. Always hangs requiring a long hold of the power button to start it up, then it charges and works fine. So far essential support has not been on top of my request.

Similar issue here that might be related. When I go to bed at night, I plug the phone in and it's usually at about 50%. I wake up, and it's at like 60%, like it charged and then stopped. It never charges up to full. Then I unplug it, plug it back into the charger and it charges to full. There's definitely something going on here with the charging. I will watch it more closely tonight.
-Collin-

ceraboy said:
Any luck with this. My phone is also doing this, but only started about a week after use. The phone will not charge when off and for that matter it will not even restart. Always hangs requiring a long hold of the power button to start it up, then it charges and works fine. So far essential support has not been on top of my request.
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No luck so far. It's intermittent. Happened for a couple days now no issue. In emailed support and they have escalated it but I have not heard back.

I went and purchased a higher quality after market USB c charger and the problem stopped. Essential finally contacted me back and are shipping me a new charger.

Anything new about this ? My phone charge to 91% then stop , unplug and replug or restart the phone then it's charge to 100%.

I have motoGS5Plus.It take about 4hrs to charge 50% but it take about 2hrs to full charge when I start charging after restart.My mobile bettry is ok or not performing as per standards?

Related

Charge till hang?

Anyone ever charge your X1 till it hanged? Happened to me twice lately, both times when my X1 was on while charging (usually would turn it off to charge). Basically it'd just switch off (or so it seems cos no lights and no reaction to me pressing any buttons) and no matter what I pressed it wouldn't turn on again. Only way was to do a soft reset. Anyone ever encounter this? Wonder if it's normal or there's something wrong with my X1.
Something similar just happened to me today. Left my phone charging all night and I'm thinking it might have gotten overcharged. When I woke this morning the phone had rebooted and was asking for a Pin to the sim card. hm... this isn't good at all.
Mine didn't reboot. Just hanged/switched off. Hmm... really overcharge?
Have not experienced this but I know the phone does really heat up while charging. So that might be the case. Overheating or something maybe. I suggest not to keep the phone on charging overnight. I think its easier if u switch off the phone and charge if you want a fast charge. I guess it would not even take an hour for the x1 to go from 0 to 100% charge if charged using the charger and not the USB.
Regards
Well, even if my phone's off, it takes about 3 hours for a full charge.

initial battery depletion

I haven't really found much else on this. But when I take my battery off the charger it goes down to 93 or so percent in just a few minutes. Anyone else have this problem
yeah this is an ongoing software issue with this phone, it is discussed in here somewhere. the fix for now is to once it is charged turn the phone off, then pug it it and it will charge again for about 15-30 minutes, you can do it a few times if you want but I havent personally seen a difference by doing it one or three times.
I don't think it is a bug.
The phone stops charging when full. So if you plug it in and go to bed it will stop after awhile, but continue to use juice as it normally does - unless it is turned off.
Doesn't reset until you unplug and re-plug in or reboot your phone, I believe.
That's what I thought at first too, but I have taken it off the charger immediately after hitting full and it still does it
It is a bug, must be a miss calculation for battery over charging protection.
Phone charges for an extra 30 minutes after it's "full" if you turn it off and continue to charge it.
th3drow said:
That's what I thought at first too, but I have taken it off the charger immediately after hitting full and it still does it
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Mine doesn't. When the initial charge completes and I plug it right back in, it stays green. Doesn't matter if it is on the car charger or regular charger.
Try what jitajt describes.
Charge it.
Disconnect it.
POWER IT OFF.
Then plug it back in. The charge indicator will be orange. Not green.
Charge til the light is green.
I tried what you described: charge,unplug,plug back in, and the charge indicator stayed green.
Not until you do as jitajt describes, and what is outlined above, will you get a full charge.
just did it, works alot better, it sucks though because it is really time consuming, not something i would be able to do every day.
Yeah.
Maybe one of the near-future OTA updates will include a firmware fix to take care of this.
Hold your breath...
same on the att tilt2, must be an htc thing

Focus just started acting weird, seems to not charge yet not want to turn off

My focus was working fine for the last 2 weeks. Last night I plugged it in, and went to bed.
This morning I woke up to a blank screen with a battery logo on it. When I pressed power button the phone didn't go on.
I changed charges, chords, etc. After a number of presses I got it turned on. Now when I hold down the power button it says goodbye but then instantly reboots instead of staying off.
Before I hard reset, anyone run into this?
Seems that the phone will always turn on when plugged in.
Thresher said:
Seems that the phone will always turn on when plugged in.
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I second this. I can't remember if it is "officially" stated anywhere; but no one has said they turn off when plugged in.
I see the same issues. It will not stay off when charging.
It also seems to refuse to charge sometimes. I have mixed results, I have unplugged, removed battery, re-inserted battery and re-plugged, it restarted. I went to diagnostics, dialed *#2*#, this brings up the battery info, it takes a really long time to see if it is taking a charge. I think I see better results on the AC adapter instead of the PC USB port.
It charges MUCH faster on the wall charger. USB is so slow and so flaky they really shouldn't even claim it charges off the USB. USB is really for syncing and nothing else. Windows phones have always been that way as far back as I can remember.

[Q] Dead Battery Issue

So I thought I had turned my phone off last night because I left the charger at work but apparently it did not shut down and the battery died. I know that MAGLDR doesn't allow charging while the phone is off, does anyone know a way to get enough of a charge to get the phone to turn on so I can charge it fully?
I can charge in MAGLDR, just the orange light sticks on and will stay on until you pull the battery. Try giving it a few minutes just to get some charge in it, pull the battery, turn on and start the booting process, then plug the charger back in, works for me on NAND builds, did it last night even whilst calibrating my battery.
Ok I will plug it in and leave it for a bit, the orange light shuts off after a few seconds but we will see what happens. I was always under the impression that MAGLDR didn't charge
chrisrj28 said:
Ok I will plug it in and leave it for a bit, the orange light shuts off after a few seconds but we will see what happens. I was always under the impression that MAGLDR didn't charge
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That's correct, magldr won't charge.
Another solution I saw a few days back said to go into Bootloader and charge from there - just tried it as an experiment and unless it charges without activating the charging light, Bootloader doesn't charge either.
When I had a similar problem I just kept booting it up into WP7, allowing it to charge for a few minutes until WP7 shut itself down again and then pulling the battery to repeat.
It took 5-10 cycles of this but eventually the phone decided it had enough battery to charge itself - seems daft to me too, but there you go.
If all else fails, search this forum - there was thread from a week or so ago where someone chopped a USB cable to charge directly to the battery terminals. A spare battery is also an option if it fits your wallet and timescales.

[Q] When turning off, a fully charged battery has 0%

Finally receieved my Nexus 4 after almost 2 months waiting, but not really enjoying it right now.
Received it yesterday, unpacked it and I couldn't turn on the phone. So I've connected the cable into the charger and a light showed up.. After 30 min I saw a battery icon and after 1 hour I could turn up the phone.
When turned on, it showed 3% battery, so I let it charge for about 5 hours. While charging I've noticed something strange.. it was charging very slow. After 4h of charging it was showing just 16% battery and 1h later it was suddenly at 70%. After it got till 99% I unplugged the charger and tried to use the phone.
Everything worked till I wanted to restart it. The phone doesn't want to start up! Pressing the powerbutton for 20-30 seconds.. nothing happens. Tried the volume button combination.. nothing. Plugged it into my PC and after 10 min the battery icon showed up?! The battery was at 0%! The battery went from 99% to 0% just by turning it off!
I've let the phone charge again, this time the whole night (7 hours).. It was fully charged at 100%. I disconnected the charger and turned off the phone.. and again: a black screen.
I've Googled and searched everywhere but couldn't find 1 thing.. what could be the problem of this? How can my phone go from 100% to 0% by turning it off?
I have no idea what is going on but you need to contact google asap, they'll send a replacement and hopefully the new one isn't a dud.
If you want to try playing with it, plug the phone into a different charger with a different cable, let it charge overnight/12hrs and give it another shot it could be a bad cable/charger (to be honest I think this is a long shot.)
Really sounds like a hardware problem.
Your only option is RMA.

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