Anybody else having issues connecting the 360 camera module - Essential Phone Questions & Answers

So I just got my 360 camera and when I go to attach the mod to the phone it powers on and the fan runs but it doesn't launch the camera app and the light on the camera does not changed from blue to green to acknowledge a successful connection. Are there anybody else with this issue? And what could be a fix for it?

frhoward said:
So I just got my 360 camera and when I go to attach the mod to the phone it powers on and the fan runs but it doesn't launch the camera app and the light on the camera does not changed from blue to green to acknowledge a successful connection. Are there anybody else with this issue? And what could be a fix for it?
Click to expand...
Click to collapse
Probably need to update the Camera app at the play store.

Essential 360 camera not working
I have also not been able to get mine to work. Camera app is up to date. The first essential is update has been installed. I did see a prompt to "update 360 camera" the progress bar got 80% and then the update failed and told me to reattach the camera. But the camera was attached and phone was still the entire time. I restarted the phone and saw the blue light go green once. The 369 interface appeared when I manually opened the camera app but the UI was non-functional. I believe there is either a production issue with the hardware connection or there is a software issue with detecting and triggering the app. ??

dmkattip said:
I have also not been able to get mine to work. Camera app is up to date. The first essential is update has been installed. I did see a prompt to "update 360 camera" the progress bar got 80% and then the update failed and told me to reattach the camera. But the camera was attached and phone was still the entire time. I restarted the phone and saw the blue light go green once. The 369 interface appeared when I manually opened the camera app but the UI was non-functional. I believe there is either a production issue with the hardware connection or there is a software issue with detecting and triggering the app.
Click to expand...
Click to collapse
Yes, I wasn't even able to get the camera to tell me to update. It just updated through the normal Play store process. I have yet to be able to get the green light. It just stays blue. How long does it take for your module to turn green? I agree, it has to be something wrong with the software or these modules. I hope its not the phone as it seem that we are in the minority here.

tech_head said:
Probably need to update the Camera app at the play store.
Click to expand...
Click to collapse
Fully updated but still no luck. Just sits there with the fan running and the blue light.

I noticed this problem when I have another camera set as default.
So I just have to make sure to unlock the phone before I attach the camera, other wise it'll just be a black screen.

Mine not working either. Tried everything. Have had a support ticket pending for a week now

I had the same issue before to see that my back protection was the issue. Without the protection everything work like a charm.

Back is naked for me and still happens

It's the Essential support answer:
1- Ensure you are connected to the internet via Wi-Fi or Cellular data.
2- Make sure your Home screen is on and visible.
3- Connect the camera to the pins of the back of the phone (LED should turn blue).
4- The camera app will open automatically and advise an update is required (Make sure you leave camera app open).
5-Drag down notification bar from the top and there should be an update available to install.
6- Wait until LED turns green (this may take a few minutes to complete) – if it doesn’t turn green after update, remove and re-add.
7- If still not connecting, restart phone and try process again.
The same answer to everybody i guess.

You need to ensure is that pins line up. The camera will snap on and look fine even when off by 1/4 inch.
Sent from my PH-1 using Tapatalk

Was told my camera mod was faulty* and they are sending a replacement.
Sent from my PH-1 using Tapatalk

frhoward said:
Was told my camera mod was daily and they are sending a replacement.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
What does that mean

Killa2dahead said:
What does that mean
Click to expand...
Click to collapse
Faulty*
Sent from my PH-1 using Tapatalk

frhoward said:
Faulty*
Sent from my PH-1 using Tapatalk
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Click to collapse
Might help. I tried my brother's camera on my phone and it didn't work but my cam worked on his so yours might do the same.

I'm also having this issue. Support hasn't been able to figure anything out so I went to Best Buy and tried my 360 camera on their stock device. It worked instantly.
I even factory reset my phone to ensure I had no 3rd party software conflicting and my 360 camera doesn't work with my phone. I'm now working with Essential support on this.

I keep getting update failed. Won't update the camera...

Fixed essential 360 camera issue
It took me about 6 tries and I had to restart the phone with the camera plugged in in order to get it to detect the camera. Then I would look for the detected camera icon on the top left (looks like the essential logo) and then I would check to see if I got the camera update notification. (Look in notifications and it'll have a prompt which says to click to update) I then tried the update 3 times with the camera app open (and being in the camera app while I swiped down and clicked the notification), note that you need to disconnect and reconnect the camera when the update fails. I then closed the camera app and tried the update prompt from the notifications and it finally went through!
Another thing that I did was to long press the camera app icon and then drag the icon to the top where it says more Info (and the other option is to delete or uninstall) and then click force stop. I then reconnected the camera and it was then able to be detected (in order for me to try the update)
Looks like persistence is the key to fixing this. It's annoying but it's an awesome 360 camera. Once the update worked, I still had to reboot once in order for
It to detect. Buggy but good.

So mine will turn the fan on and the light will go from blue to green. The camera UI will open automatically but it will sit and think for as long as I let it sit. Last time was 5 minutes.

Related

[Discussion] Bell JK4

I figured this would be a good place to discuss the new Bell JK4.
I noticed after getting JK4 that there are a few changes (ones I didn't know existed):
- the default wallpaper is different
- Bell bloatware is gone (mostly)
- the start-up Galaxy S logo is slightly different...it has a shadow effect
- in recovery mode there is now a "Format Internal SD"
- the drop down menu brightness trick doesn't work anymore
- the data logo seems different on the top bar
The data symbol is gray now, you're not crazy The GPS icon is also different.
- TouchWiz lock screen now has the provider name on it
- Menus are a little darker blue
- The setting for what to do on USB connection seems to be gone, incredibly annoying
- back and home together is a screen shot
My phone is certainly very fast now but that could be the factory reset. Also 75% of Skype calls turn into static, very disappointing as that was the main reason I wanted froyo. But overall excellent rom so far, I can mass install apps without it hanging for once.
Sent from my GT-I9000M using XDA App
Pros/Cons
I've updated to JK4 as well and I'm quite satisfied.
1) Brightness setting trick - still works, but it seems you only have to drag the notification bar without having to pull it down a bit. This is good, as I used this feature frequently.
2) Bloatware - this still seems to be there, like the Yahoo search widget and other Bell apps.
3) "Car Home" and "Desk Home" - apps which are more or less shortcuts for apps frequently used in the respective environments.
4) Cursor Arrow - now there is a big arrow cursor thing whenever you click on a text so you can drag that arrow to get to a spot you want.
This is HUGE for me. This makes it so much easier to get the cursor to go to where I want it to be.
5) Copy & Paste Hovering Menu - along with the cursor arrow is the hovering menu which allows you to copy/paste. Again, dramatically improves the experience.
6) HQ Music Album Cover - Before, the album cover was low-quality even if you had high quality album art. Not anymore.
7) Video Player UI change - makes it look cleaner and nicer.
8) Auto-Rotation Shortcut - in notification bar
9) Pinch Zoom-out in Homescreen - sort of similar to Launcher Pro
Now many of these may not be specific to Bell's JK4, but I just wanted to throw it out there.
Performance wise, starting up apps feels faster, which may be real or conceived.
Downside seems to be that scrolling throw apps seems slower/laggier/choppier than before.
GPS is pretty much same for me. Works perfectly fine outdoors. Not so much indoors, though I'm not sure if GPS is supposed to work well indoors to begin with...
Sum up, an improvement over Eclair.
Gps won't find a fix for me. Ideas? I had cleared cache and did a reset once I installed jk4.
Sent from my GT-I9000M using XDA App
Stood outside for 2 min and got nothing. Walked inside and turned it on for one last shot...got lock.
Sent from my GT-I9000M using XDA App
I upgraded to froyo tonite and all is well so far but... I seem to be missing sseveral apps in my market downloads list even though they are still on the phone.
Anyone know why and how to fix?
Sent from my GT-I9000M using XDA App
Think I might have a solution to the missing apps problem. I had the same issue all my apps were still on the phone but most (all the free ones) were missing from the marketplace. The solution is simply to download any free app from the market place, install that app and then close and reopen the marketplace, all my apps were restored. Hope that helps.
Sent from my GT-I9000M using XDA App
FROYO killed my vibrant
Help! I just updated to FROYO on Kies... all good. After 10 minutes I started getting some process errors when running apps and suddenly (when trying to load Market), it died and started to cycle the white Samsung S GT1900M start screen, then black, then start screen, then black.... aaaaaaah! 3 button reset to get to recovery mode DOES NOT WORK (it had previously). Yanked the battery, no joy.
If I use 3 buttn rec using the volume down button I get the little android guy shoveling logo saying "Downloading.... Do not turn off Target!" but it has been sitting like that for 30 minutes.
Ideas?
Here's my list of pleasant surprises:
- Kies connection (MTP?) always works and disconnects fine. Before when I disconnected from Kies my phone would lose the internal and external SD's until I tried to mount/unmount when connecting USB.
- Overall very smooth feeling
- Calendar now supports bi-weekly repeating entries
- Gmail app seems to be much better. Plus there is an additional update to 2.3.2 that came out just today (Gmail 2.3 comes with JK4) that only works with 2.2 and 2.3 (Gingerbread). I had to download it from the Market.
I still haven't given the GPS much time but I have yet to get a successful lock. So far it is looking worse than JH2. I will have to do some more testing.
That's all I got for now without repeating what other people have said already. So far I really love the Froyo experience. I'll post more after playing with it some more.
jpyper2010 said:
Help! I just updated to FROYO on Kies... all good. After 10 minutes I started getting some process errors when running apps and suddenly (when trying to load Market), it died and started to cycle the white Samsung S GT1900M start screen, then black, then start screen, then black.... aaaaaaah! 3 button reset to get to recovery mode DOES NOT WORK (it had previously). Yanked the battery, no joy.
If I use 3 buttn rec using the volume down button I get the little android guy shoveling logo saying "Downloading.... Do not turn off Target!" but it has been sitting like that for 30 minutes.
Ideas?
Click to expand...
Click to collapse
Download mode only does something when connected to a computer. You can use it to return to stock using Odin.
My GPS seems to be working pretty well, I can get a decent lock outside and in the top floor of my house in 15-30 seconds, and I tested Navigation a bit driving home from classes and it seemed flawless to me.
USB Setting
Frostshock said:
- The setting for what to do on USB connection seems to be gone, incredibly annoying
Click to expand...
Click to collapse
Yeah, I was confused about that as well. But it's still there. They just moved it from Settings -> About Phone to Settings -> Wireless and network.
I guess connecting to PC is in the realm of networks. Anyhow, it's still there, and they now even have little android screens when you connect/disconnect.
Pre Froyo, the only problem I had with my phone (i.e., no lag w/100+ apps installed, GPS was perfect) was the wonky G-Sensor. After Froyo, it works absolutely PERFECTLY!! LOVE IT!
And I'm liking this thread. Anyone who has noticed new Froyo additions specific to our phones please post them! There was another post in one of the many Bell Froyo posts that had some but can't remember now...
Post hints and tips guys!!
Also, this is a general Froyo tip, but I love it: Chrome to Phone (Chrome extension, there is one for Firefox too) and Android to Cloud...love using these to send webpages, text, maps to phone and vice versa!
@jypyper
you have the internal sd card issue. The phone needs to be repaired.
I've noticed home page scrolling got smoother. App page scrolling on the other hand is slow and delayed. I've also had a few wifi errors now where the wifi doesn't kick in.
Sent from my GT-I9000M using XDA App
Anyone having any GPS lock issue or My Location based on wireless network issue? I'm using this phone unlocked on Rogers, and they're not working since the update...
GPS sees several sats every time I try it outside..like 7+, but it doesn't seem to be locking on to any of them. Again, I did not have any problem with Eclair...
I can't find the xda developers app invthe market place after the upgrade? Anyone else experiencing this?
yongwanee said:
I've updated to JK4 as well and I'm quite satisfied.
Downside seems to be that scrolling throw apps seems slower/laggier/choppier than before.
Click to expand...
Click to collapse
I've noticed this as well.
I'm having a problem where my 'Back' button freezes and will not work. I press it and the light on the button goes out with ho haptic feedback, but it does not exit the screen. I can press it 100 times and it does nothing. Then, if I press the home button, it takes a screenshot and seems to unfreeze the back button...any ideas?
Jsick said:
I'm having a problem where my 'Back' button freezes and will not work. I press it and the light on the button goes out with ho haptic feedback, but it does not exit the screen. I can press it 100 times and it does nothing. Then, if I press the home button, it takes a screenshot and seems to unfreeze the back button...any ideas?
Click to expand...
Click to collapse
Reset. 10char

Nexus 4 led flash won't turn on

When I try and take a pic with the Camera app the flash simply will not turn off and it will not allow me to take a photo.
My original Nexus 4 had this issue. This is a replacement device from Google. Its doing the same thing. Any suggestions?
get a torch app from the market and see if that can turn it on, im using power toggles
republicano said:
get a torch app from the market and see if that can turn it on, im using power toggles
Click to expand...
Click to collapse
The led flash turns on, but what causes it to not turn off and not allow me to take a picture under low light with multiple people? Should I turn auto flash off and leave it on always flash?
it only turns off when you exit the app?, i dont think camera auto/on setting will do work but try it. how long have you had the device?, i would factory reset and try it then rma it if not fixed
republicano said:
it only turns off when you exit the app?, i dont think camera auto/on setting will do work but try it. how long have you had the device?, i would factory reset and try it then rma it if not fixed
Click to expand...
Click to collapse
I did an rma on this already. I had the Nexus 4 since it came out. I have this 2nd one from the rma for over a month now.
It only turns off when I exit under the conditions I mentioned. Otherwise it works fine.

[Q] Screen shuts off trying to unlock

My friend just got a G2 and is having this issue as well. I use a pattern unlock and am running Clean Rom. Some times when I try to unlock the screen it just randomly shuts the screen off while Im trying to draw the unlock pattern. I'm hoping someone has a solution for this.
Thanks
prerunnerseth said:
My friend just got a G2 and is having this issue as well. I use a pattern unlock and am running Clean Rom. Some times when I try to unlock the screen it just randomly shuts the screen off while Im trying to draw the unlock pattern. I'm hoping someone has a solution for this.
Thanks
Click to expand...
Click to collapse
When I use the power button on the back of the phone instead of the knock-on, I had this same problem. I was rooted but on stock rom. I've read other posts about the same problem. I would try to put in my pattern and midway through the screen turns off. Sometimes it would be two seconds, sometimes like 10. Don't know what the problem was.
My knock-on feature was barely working. Some guy recommended getting this case: http://www.amazon.com/gp/product/B00FEQU1NG/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1
I needed one anyway so I got it. Haven't had an issue with the knock-on feature anymore. No idea why haha but whatever, it works. Kind of a ghetto workaround.
I'm having the exact same issue.
Factory reset several times, installing my usual apps or having just the default apps without updating them didn't make any difference.
After a factory reset I disabled the knock knock feature and still, when I try to bring my screen up and unlock, it immediately shuts off, preventing me from swiping.
Another side effect is, when I make a phone call, the screen immediately goes blank and it will never turn back on unless I restart by holding on to the power button, this is especially inconvenient when I need to dial some options (i.e.) voice mail options, corporate automated options.
All of the above happened while I had my Incipio feather shine case. (incipio.com/cases/smartphone-cases/lg-smartphone-cases/lg-g2-cases/lg-g2-cases-verizon/feather-shine-case-for-lg-g2-verizon.html) I took the case off and did another factory reset last night, and so far the knock-on rate has improved from 0% to at least 60-70%... Strangest thing.... If anyone else can shed some light onto what the hell happened/is happening, I'd really appreciate it! It's been a frustrating ride since this problem surfaced about a couple weeks ago. I had this phone for about 2 months now....
I'm having this problem too. It happens with both knock on and power button wake. I have noticed that the screen is not actually immediately turning off, though. In a completely dark room, I can still see faint outlines of my lock screen. Then, after the brief time out for dimming, the screen will go to its dimmed brightness (which is far brighter than what's concurring after waking the phone). I'm able to unlock, reboot, and usually that will solve the problem for a little while, but this is getting frustrating.
Stock rom, rooted, TWRP, Nova Launcher, and xposed. I'm not sure what's causing this.
I know it's been said many times but if you block the sensors with your fingers after waking the device, your screen will turn back off. Its a security feature/bug and I would assume this is what's happening here.
I ended up getting a certified-like new replacement from verizon... While I had the old one, I did a test with that sensor you're talking about and it didn't really make a difference. I made sure the sensor area was clean without anything covering it and the problems persisted. I really hope LG can find the root cause of this and fix it... Very frustrating.
Not a bug. But this is a feature we do not want. It is called proximity sensor. It is sensing too far imo. It is actually the one next to the front cam. Dont block it within 5 inches in front or you phone will sleep again. That should work with flip case. Annoyingfunction imo. Your device is not broken.
yonba said:
Not a bug. But this is a feature we do not want. It is called proximity sensor. It is sensing too far imo. It is actually the one next to the front cam. Dont block it within 5 inches in front or you phone will sleep again. That should work with flip case. Annoyingfunction imo. Your device is not broken.
Click to expand...
Click to collapse
exactly. the sensor in very sensitive to being covered. Because its hypersensitive and having undesireable effects I would consider this a bug since it is buggy.
I figured out what the issue was, at least on my phone.
Lightflow was detecting a bunch of alternate LEDs, which I felt inclined to tick the check boxes for, just to make sure it could control the LED fully. Having those boxes checked caused my phone to do this. Everything is fine since I've unchecked them, though. No sensor issue, no proximity/case issue, just Lightflow (which still works without those alternate LEDs checked).
Having this issue with my G2, its very annoying. Knock on does not work and screen shuts off after about half a second that I press the power button. Had to reflash to stock the first time this happened and fixed it but after about a month the same problem occured. I could however open by pressing one of the volume button together with the power button.
Hoping to find permanent fix for this problem.
thirtynation said:
I figured out what the issue was, at least on my phone.
Lightflow was detecting a bunch of alternate LEDs, which I felt inclined to tick the check boxes for, just to make sure it could control the LED fully. Having those boxes checked caused my phone to do this. Everything is fine since I've unchecked them, though. No sensor issue, no proximity/case issue, just Lightflow (which still works without those alternate LEDs checked).
Click to expand...
Click to collapse
Yeah that's it Lightflow
Disabling all the additional led found resolve my problem
THX
bigiuly said:
Yeah that's it Lightflow
Disabling all the additional led found resolve my problem
THX
Click to expand...
Click to collapse
Please tell me where to find these settings
taqikazmi said:
Please tell me where to find these settings
Click to expand...
Click to collapse
Settings / Led Control
bigiuly said:
Settings / Led Control
Click to expand...
Click to collapse
There is no option in settings like LED.
taqikazmi said:
There is no option in settings like LED.
Click to expand...
Click to collapse
In settings of Lightflow app
bigiuly said:
In settings of Lightflow app
Click to expand...
Click to collapse
I installed the app and fund the settings but all of them are already unchecked

Completely black / dead camera

I've seen some people report black lines on their camera applications but my issue is that off location tracking inside the camera app itself since again I can't access the damn thing. The camera won't boot at all I just get a black unresponsive screen no matter what I do. I've tried most of the stuff suggested on xda including turning setting my location service to gps only, turning off Wi-Fi (I can't disable Direct and Direct Share because it won't let me ) as well as clearing the app data & cache). What l can't try is turning off location tracking inside the camera app itself since again I can't access the damn thing. Any help would be greatly appreciated. As aside note I've installed the KitKat update so I'm running 4.4, still nothing.
This seems like a hardware issue...

New Verizon Software update G955USQU1AQDF (5/12/2017)

Software Version: NRD90M.G955USQU1AQDF
This software update brings you the shopping feature for Bixby Vision, improvements to the screen settings, and essential bug fixes.
Shopping made easy with Bixby Vision
Open the Camera app, point the camera at the item you want to buy and tap the Bixby Vision button. When you tap the Shopping icon, Bixby searches for your item on Amazon.
Fine tune your Infinity Screen
Tune your display's color balance just the way you like it.
Tap the Settings icon.
Tap Display.
Tap Screen mode to adjust the settings.
This software update also fixes the "DQA keeps stopping" pop-up error reported by some users.
hopefully it is strictly improvements and no downsides.. downloading now
This update also seemed to fix my wifi disconnecting issue. It stays connected now. I also cleared system cache after upgrade.
I still have the pink tint at the edges. I wanted to like this phone but Samsung fooled me again.
This update broke my third party wireless charger. Had no problems with it before the update, now it only charges about 30 percent then stops, still have fast wireless charging option disabled.
It messed up messages for me. If I get a text that is over a couple of sentences long, it will split it up. Not an issue at all before the update.
I still have wifi disconnect issues even after the update
Sent from my SM-G950U using XDA-Developers Legacy app
InfantryMarc said:
I still have wifi disconnect issues even after the update
Click to expand...
Click to collapse
I am too! I thought it was resolved for a bit but then Bam! Wifi (!)
InfantryMarc said:
I still have wifi disconnect issues even after the update
Sent from my SM-G950U using XDA-Developers Legacy app
Click to expand...
Click to collapse
*Hooligan* said:
I am too! I thought it was resolved for a bit but then Bam! Wifi (!)
Click to expand...
Click to collapse
Has anyone found a fix for the wifi issue yet? I had no issues with the 4/21 update but I do have issues with the latest update.
nprev420 said:
Has anyone found a fix for the wifi issue yet? I had no issues with the 4/21 update but I do have issues with the latest update.
Click to expand...
Click to collapse
I heard another update was coming on a samsung forum but I think it's rolling out to SK first then onwards. I still have the wifi issue, just been dealing with it.

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