Wifi calling disappeared - AT&T Samsung Galaxy S8 Questions & Answers

I have the branded ATT s8 and whenever I dont have data Id use wifi calling. Then one time when i went to turn it on in quick settings it disappeared, it was gone in connections settings as well. Can someone explain where it went and how to get it back?
Thank you

Related

Wi-fi calling on the Priv on EE

BlackBerry say there's a setting for enabling or disabling wi-fi calling.
"Swipe down from the top of the screen once using two fingers, or twice using one finger.
Tap The Settings icon > More > Wi-Fi calling.
Turn on the Wi-Fi Calling switch.
To see when your device will make Wi-Fi calls, turn on Wi-Fi Calling Status.
Tap Wi-Fi calling preferences > Connection preferences.
To use a Wi-Fi network, even when you have a cellular signal, tap Wi-Fi preferred.
To never use a cellular network and only use a Wi-Fi network, tap Wi-Fi only.
To only use a Wi-Fi network for calls when you don't have a cellular signal, tap Cellular network preferred."
I have checked in vain for the above settings even though I got text from EE saying wifi calling is enabled on my phone when I first set it up. Is this a carrier specific setting or are blackberry telling fibs?
FYI - I have an unlocked PRIV US version and use it with T-Mobile and I do have WiFi calling.
Thanks it would seem EE in the UK have blocked the setting.
I'm from germany and for me the setting is also blocked.
There is no such setting option in India. I can't find it on my Priv
Sent from my STV100-3 using Tapatalk
It's carrier specific, and glitchy as hell. Good luck to you.
EE Rom for Priv?
Some thieving toerag lifted my Google Pixel XL (which I was extremely happy with ) and I only had insurance on my iPad (I know, no point calling me names, I've already called myself everything under the sun!) So I had to get a replacement. After a few duff cheap ones which I returned, I got the Priv from Amazon (SIM free) and am amazed that a nearly 3 year old phone (even though brand new) was so feature rich and so well made. I'm chuffed to bits. EE(UK) sent me a replacement SIM and all systems go....except with WiFi calling. EE have confirmed that it needs to be one of their ROMs for the WiFi calling to work, and I'm really struggling to find a ROM for it. Don't suppose anyone else had any joy, or workarounds? Plan 44b is to get a cheap (£30) non branded Wireless Repeater with an 10m aerial cable you fix on the roof, and a small control box and internal antenna which will work on all mobile networks. I don't mind doing that but it's gonna take about 3 weeks to get here from China, and I was hoping for something a little faster - rubbish signal in my area and can't connect to the EE booster box!!

A hard one – Wi-Fi calling option missing from settings after Sprint activation

Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Have you gone to settings, more, Wi-Fi calling
takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.
jaythenut said:
Have you gone to settings, more, Wi-Fi calling
Click to expand...
Click to collapse
Surely you jest. But of course.
Honestly, do you think someone who's rooted their phone and has flashed a number of different ROMs wouldn't know or how to look in the settings?
murphyjasonc said:
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.
Click to expand...
Click to collapse
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?
takoateli said:
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?
Click to expand...
Click to collapse
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.
murphyjasonc said:
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.
Click to expand...
Click to collapse
Thank you so much! That is so great to know! I know that my setting for WiFi calling was there because I received the phone and played with it before I activated it and the setting was there. It was there when I was with AT&T and with T-Mobile.
I just found out what the problem/solution. It's the sim card. Today I purchased a T-Mobile sim card and even before it was activated, as soon as I popped it in my phone presented a notification about wifi calling and sure enough I checked the settings and the wifi calling option was back.
So if you have a 6p and the wifi calling option is not visible it's because of your sim card. Removing the wifi calling disabled sim card, rebooting the phone, reflashing the rom/firmware does NOT restore the visibility of the wifi calling option. The only thing that will restore the visibility of the wifi calling option is to insert a sim card that is wifi enabled.
I wish the good folks at Google or Huawei knew that the wifi calling setting's appearance or disappearance is tied to the sim card. It would have saved me a lot of work and headache
So having installed the sim from T-Mobile got you back the Wi-Fi settings back but when you put back the Sprint/Verizon sim did it remove it again or not? And if it didn't did Wi-Fi calling work on Sprint/Verizon? Or do we have to call and order a Wi-Fi enabled sim from our carrier?

WiFi Calling on US Tmobile

I can not find the option to turn this on in the Settings menu unless I search for it. After searching & selecting it, I can enable WiFi Calling. Unfortunately as soon as I leave that screen the option turns off. Can anyone else get the function to remain turned on after leaving the selection screen? I am using a Tmobile SIM card. Also on Z.A.D's ROM v3.
I don't think tmobile supports WiFi calling for our phone. But ZTE is working with them to make this happen
T-Mobile WiFi Calling hasn't been added yet.
Thanks. Since I could enable it, I was thinking it was ROM related. Weird that I can't find the option in Settings without searching for it.

WiFi Calling stuck at enabling

Hi, I'm on TMobile.
My cellphone WiFi calling was working for a month since I got the phone. Somehow one day last week, I found out my phone doesn't turn on wifi calling anymore. I usually use airplane mode at home with WiFi calling.
I went into setting and found the setting is stuck at enabling. I've tried clear the cache, reboot, turning on off WiFi and airplane mode, reset network setting.
The last thing I want to do is wipe the phone. I've called TMobile and they claimed I need a new sim card.
Does anyone have similar experience and know how to solve it?
Any input will be appreciated!
Thanks

Anyway to get H910 to support T-mobile Wifi calling

I have an unlocked and rooted H910. It is my backup phone and I want to get it to work with a T-mobile mvno sim for wifi calling.
Calls and data work with the sim and the wifi calling toggle is there - but when I switch it on it spins and spins for a bit and then says failed.
I tried 10r stock and Alpha-Omega and they both do the same fail when the toggle is switched on.
I would download another ROM but am I chasing something that just will never work? Or is there a app or service that I can delete that ATT is checking for ATT sim before enabling Wifi calling?
Any tips are appreciated.
Thanks
Not sure if it matters to anyone - but I couldn't find an answer to this. I tried freezing a handful of ATT apps with Titanium Backup. I probably could have wrestled with that a little longer but I gave up. I now have an ATT MVNO sim and it all works fine. So I can confirm that the LG V20 works with wifi calling and VOLTE calling without much issue. (I did have to ask the provider to enable WiFi calling on their end - they made me confirm my 911 emergency address but then it just worked 10 mins later with a reboot)
So - if someone figures this out I am still interested in the answer!
Thanks for looking.

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