6P completely dead 2 days after Android O - Nexus 6P Q&A, Help & Troubleshooting

Good morning all,
my 6p looks completely dead. I've installed the latest Android O factory image from the Google Developer site, flashed it and was running withot issues until today.
I was about to write a comment on Facebook, and then the phone freezed. After seeing how the phone was not recoverying, I tried a hard reset by long-pressing the power and both the volume keys. Then, the phone got a black screen, didn't vibrate, and now looks totally dead.
It's not charging or responding in any way, no matter how I press it. I'm quite confident the phone was over 50% when this issue occurred.
I don't really know what coul've caused this, but on my side, the preview was flashed cleanly with a complete factory reset, and I've only restored media files, without rooting.
Any ideas as to what should I do?

Do you get anything showing up on a computer when you plug it in?

jmaclean62 said:
Do you get anything showing up on a computer when you plug it in?
Click to expand...
Click to collapse
Hi jmaclean, nothing, not even in Windows Device Manager...

I thought the Galaxy Nexus was a disaster but it appears that the 6P isn't far behind. Just bought a 6P (thankfully, a mint refurb) and am wondering if I made a bad mistake?

Zwitterion said:
I thought the Galaxy Nexus was a disaster but it appears that the 6P isn't far behind. Just bought a 6P (thankfully, a mint refurb) and am wondering if I made a bad mistake?
Click to expand...
Click to collapse
Yes a bad choice I would say - as an owner of a Nexus 6P device currently awaiting repair (thank god I'm in warranty) - I can tell you this device is plagued with issues that only become apparent as soon as your warranty is approaching expiry.
I love the phone, the design and build quality aesthetically speaking but would never be buying from Huawei again. The device is plagued with poor design that people believe leads to the CPU failing for some odd reason causing the dreaded bootloop issue.
My phone died literally in front of me and never worked again. I've contacted Huawei to get some clarification if this is an inherent fault as thousands are complaining about it and they just plain deny it and maintain if the warranty expires your out of luck. Apparently fixing the bootloop requires a motherboard change which in itself costs over $200 apparently. May as well get another phone for that as even the replacement component will eventually fail!

Sounds like a power issue. Maybe there's an open at the power switch or bad battery connector or battery. It most likely is nothing to do with Android oh it's just a coincidence. If you would have not even flashed Android O it would have still done this

seems like you will need to open up your nexus and unplug the battery, and then put everything together and try

I have owned this 6p for over 18+ months now. Never had any bootloop issues since day 1. A week ago i loaded factory image of Android O to this phone everything was working fine with great battery life.
I do not know if this is a coincidence with OP but i was also on facebook (chrome webapp) when during freshing of the page, the phone rebooted and since then it is stuck in bootloop.
I have connected to PC and reloaded the oreo stock image again and it completes successfully but again goes into bootloop. Any idea what should i do??

paracha3 said:
I have owned this 6p for over 18+ months now. Never had any bootloop issues since day 1. A week ago i loaded factory image of Android O to this phone everything was working fine with great battery life.
I do not know if this is a coincidence with OP but i was also on facebook (chrome webapp) when during freshing of the page, the phone rebooted and since then it is stuck in bootloop.
I have connected to PC and reloaded the oreo stock image again and it completes successfully but again goes into bootloop. Any idea what should i do??
Click to expand...
Click to collapse
Follow the bootloop fix guide. I believe it's in the general or q and a section. It shuts down the big cpu cores but will get your phone going again. It worked for me. I was able to boot up and get some files off that hadn't been backed up yet. I was also able to use my phone until my RMA arrived.

murphyjasonc said:
Follow the bootloop fix guide. I believe it's in the general or q and a section. It shuts down the big cpu cores but will get your phone going again. It worked for me. I was able to boot up and get some files off that hadn't been backed up yet. I was also able to use my phone until my RMA arrived.
Click to expand...
Click to collapse
Yes I was able to apply that and got it to work. Thanks

Related

Samsung S5 reboots casually, and then does not boot for a certain period of time

Hi,
Not sure if it's a right place to ask, but let it be my first post here. I own an S5 device, and it's sort of crazy. Let me explain.
Three months ago my device suddenly rebooted and got almost-soft-bricked in sense of being unable to boot to the operating mode normally: its display just got black after the splash screen, however I could tap the display and watch 1 FPS "live stream" using `adb screencap` at my PC. So the device was not dead and I could take out all private not synced data I needed (it was really hard once for an application that has the backup facility disabled in its application manifest) -- blind tapping everywhere. My first attempt to fix the device was re-flashing another compatible ROM having all important data backed up. Well, I got it bricked and could not boot anymore. The recovery mode was not available (the device just frozen if trying to enter the recovery), however I could enter the download mode.
Unfortunately, no reflashing helped, so I decided to let it be fixed by a repaire service (since an official Samsung service center in my country has rejected the repair request _with payment_ because the device was not intended for sale here -- well, "thanks Samsung"). Ok, the alternative service took the device and asked almost a half of the device price for the display replace. Honestly, I forgot to ask why there was an idea to replace the display if it worked perfect while it was waiting in the Download mode. Again, it just got black after the splash screen, but the display worked fine in the Download mode until the device was powered off or reset. So after a few days they gave it back to me, and the device was really good now -- it worked fine. They also re-fllashed the device to Android 6 (previously Android 5) and the device was unrooted. Well, that's fine to me.
But after a few hours of rooting, testing and re-installing the software and migrating the data back to the device, the device rebooted again being unable to boot to the "operating mode". Now it just got stuck at the Samsung S5 splash screen or rebooted in a loop. But after a long time (it might took more than a day; the battery seems to be inserted in the device and not pulled off) the device was able to boot normally and (this might be odd) upgrade the installed apps. If I remember, this was a cyan screen with two or three animated white gears. So about 150 apps were upgraded and the normal "operating" mode activated -- so I could use the device. Now after working a few hours, the device falls into a reboot loop / splash freeze coma again for undetermined time, and then, for unknown to me reason, the device woke up.
In short:
1) The device reboots or shuts down suddenly.
2) Instant rebooting does not work for whatever reason.
3) Just wait for some undetermined time without the device battery pulled off.
4) ... It boots again.
5) The upgrading process starts after the boot.
6) Working with the device until paragraph 1: "The device reboots or shuts down suddenly".
Now I don't know if it's a hardware or a software issue: the repair service guys didn't explain much, and now I'm feeling cheated for the replacement of the display that worked perfect in the Download mode that I gave half device price just because it was an idea of theirs. Yes, I have the repair warranty paper for their service, but I just would like to know the real context.
What I could be deservedly blamed for:
* I rooted the device after their repair in a wrong way.
* When I rooted the device, I removed most Samsung bloatware I used to remove earlier. I don't tend to think that I could kill some important software, though. But, to me, it's hard to believe that a software issue might cause such an odd device behavior (I mean the booting just after a certain period of time).
So... I would really and really appreciate getting the real issue behind the symptoms or just a hint spark of light to reveal possible root causes. And was I really cheated by the repair service?
* My device: Samsung SM-G900P S5, Sprint
* Firmware before the repair: stock, Android 5.0.x (?), root, most Samsung bloatware removed
* Firmware after the repair: stock, Android 6.0.1, root, most Samsung bloatware removed (yes, the bloatware list difference is significant now)
* The battery: seems to work fine and does not get drained when the device is in coma
Thank you!
hurricane flow said:
Hi,
Not sure if it's a right place to ask, but let it be my first post here. I own an S5 device, and it's sort of crazy. Let me explain.
Three months ago my device suddenly rebooted and got almost-soft-bricked in sense of being unable to boot to the operating mode normally: its display just got black after the splash screen, however I could tap the display and watch 1 FPS "live stream" using `adb screencap` at my PC. So the device was not dead and I could take out all private not synced data I needed (it was really hard once for an application that has the backup facility disabled in its application manifest) -- blind tapping everywhere. My first attempt to fix the device was re-flashing another compatible ROM having all important data backed up. Well, I got it bricked and could not boot anymore. The recovery mode was not available (the device just frozen if trying to enter the recovery), however I could enter the download mode.
Unfortunately, no reflashing helped, so I decided to let it be fixed by a repaire service (since an official Samsung service center in my country has rejected the repair request _with payment_ because the device was not intended for sale here -- well, "thanks Samsung"). Ok, the alternative service took the device and asked almost a half of the device price for the display replace. Honestly, I forgot to ask why there was an idea to replace the display if it worked perfect while it was waiting in the Download mode. Again, it just got black after the splash screen, but the display worked fine in the Download mode until the device was powered off or reset. So after a few days they gave it back to me, and the device was really good now -- it worked fine. They also re-fllashed the device to Android 6 (previously Android 5) and the device was unrooted. Well, that's fine to me.
But after a few hours of rooting, testing and re-installing the software and migrating the data back to the device, the device rebooted again being unable to boot to the "operating mode". Now it just got stuck at the Samsung S5 splash screen or rebooted in a loop. But after a long time (it might took more than a day; the battery seems to be inserted in the device and not pulled off) the device was able to boot normally and (this might be odd) upgrade the installed apps. If I remember, this was a cyan screen with two or three animated white gears. So about 150 apps were upgraded and the normal "operating" mode activated -- so I could use the device. Now after working a few hours, the device falls into a reboot loop / splash freeze coma again for undetermined time, and then, for unknown to me reason, the device woke up.
In short:
1) The device reboots or shuts down suddenly.
2) Instant rebooting does not work for whatever reason.
3) Just wait for some undetermined time without the device battery pulled off.
4) ... It boots again.
5) The upgrading process starts after the boot.
6) Working with the device until paragraph 1: "The device reboots or shuts down suddenly".
Now I don't know if it's a hardware or a software issue: the repair service guys didn't explain much, and now I'm feeling cheated for the replacement of the display that worked perfect in the Download mode that I gave half device price just because it was an idea of theirs. Yes, I have the repair warranty paper for their service, but I just would like to know the real context.
What I could be deservedly blamed for:
* I rooted the device after their repair in a wrong way.
* When I rooted the device, I removed most Samsung bloatware I used to remove earlier. I don't tend to think that I could kill some important software, though. But, to me, it's hard to believe that a software issue might cause such an odd device behavior (I mean the booting just after a certain period of time).
So... I would really and really appreciate getting the real issue behind the symptoms or just a hint spark of light to reveal possible root causes. And was I really cheated by the repair service?
* My device: Samsung SM-G900P S5, Sprint
* Firmware before the repair: stock, Android 5.0.x (?), root, most Samsung bloatware removed
* Firmware after the repair: stock, Android 6.0.1, root, most Samsung bloatware removed (yes, the bloatware list difference is significant now)
* The battery: seems to work fine and does not get drained when the device is in coma
Thank you!
Click to expand...
Click to collapse
someone said after an OTA to 6.0.1 it borked the phone into a reboot loop too. I had mine rooted for maybe a week or 2 and now I have reboot Loops, not even twrp can fix this issue. I am trying a battery like this person said here http://forum.xda-developers.com/galaxy-s5/help/marshmallow-6-0-1-ota-update-boot-loop-t3425838,
spending 9 bux and change beats spending 250 for another Unlocked G900T
http://forum.xda-developers.com/galaxy-s5/help/marshmallow-6-0-1-ota-update-boot-loop-t3425838
eidairaman1 said:
someone said after an OTA to 6.0.1 it borked the phone into a reboot loop too. I had mine rooted for maybe a week or 2 and now I have reboot Loops, not even twrp can fix this issue. I am trying a battery like this person said here http://forum.xda-developers.com/galaxy-s5/help/marshmallow-6-0-1-ota-update-boot-loop-t3425838,
spending 9 bux and change beats spending 250 for another Unlocked G900T
http://forum.xda-developers.com/galaxy-s5/help/marshmallow-6-0-1-ota-update-boot-loop-t3425838
Click to expand...
Click to collapse
Hm, that's interesting, thank you. I also noticed that the loop happens after some time only, it's like the more you have your phone running in the normal mode, the more your phone can get into the loop again. However, I don't think it's a battery overheat issue or so (sorry, I may use silly terms not being an expert at all). So in short:
1) After some pretty long power-off time you power on the device. It's working really stable unless...
2) ... unless something happens (battery? some intricate software or hardware issue?) and the device gets rebooted.
3) Here comes the boot loop, and usually no reboot helps to get out of the reboot loop.
4) Just power off the device and let it just be alone for some time, and now you're back to the step 1 until the "unless..."
My coma device is powered off for long time (thus I think that the step 4 still works for me after that long time) and I'm going to give it to the repair service again, just comparing what the service guys say and what the forum folks say.
I will follow up on the battery swap when mine arrives.
hurricane flow said:
Hm, that's interesting, thank you. I also noticed that the loop happens after some time only, it's like the more you have your phone running in the normal mode, the more your phone can get into the loop again. However, I don't think it's a battery overheat issue or so (sorry, I may use silly terms not being an expert at all). So in short:
1) After some pretty long power-off time you power on the device. It's working really stable unless...
2) ... unless something happens (battery? some intricate software or hardware issue?) and the device gets rebooted.
3) Here comes the boot loop, and usually no reboot helps to get out of the reboot loop.
4) Just power off the device and let it just be alone for some time, and now you're back to the step 1 until the "unless..."
My coma device is powered off for long time (thus I think that the step 4 still works for me after that long time) and I'm going to give it to the repair service again, just comparing what the service guys say and what the forum folks say.
Click to expand...
Click to collapse
I received a battery yesterday, charged it up and started using it today, no reboots or bootloops so far.
The battery that came in my phone was made in china, the one I just got yesterday was made in Vietnam.
I'm wondering if Samsung really needs to stop using china to make batteries lol, Surefire flashlights state not to use batteries made in china lol.
eidairaman1 said:
I received a battery yesterday, charged it up and started using it today, no reboots or bootloops so far.
The battery that came in my phone was made in china, the one I just got yesterday was made in Vietnam.
I'm wondering if Samsung really needs to stop using china to make batteries lol, Surefire flashlights state not to use batteries made in china lol.
Click to expand...
Click to collapse
Hm, that's really interesting. It's hard to believe that replacing the old battery might affect it that much and get rid of bootloops -- I mean, I just thought that it might be a software/firmware failure (let's say I removed some system apps [actually Samsung bloatware] improperly), or something very core hardware might fail, but I have never thought of a batter as the root cause. Hard to say, sorry. But I'll take your solution into account. Thank you!
hurricane flow said:
Hm, that's really interesting. It's hard to believe that replacing the old battery might affect it that much and get rid of bootloops -- I mean, I just thought that it might be a software/firmware failure (let's say I removed some system apps [actually Samsung bloatware] improperly), or something very core hardware might fail, but I have never thought of a batter as the root cause. Hard to say, sorry. But I'll take your solution into account. Thank you!
Click to expand...
Click to collapse
I thought it was a bad rom flash as well or SuperSU causing it, well I found another article stating they replaced the battery and the issue went away. I think the phone was stating a bad POST so it would restart

Random boot loop, can't get anywhere in recovery

I was on the latest CM13 nightly (was waiting a bit to go to 14.1) So I went to bed last night and my phone did a reboot as I was setting my alarm. Didn't think too much of it, crap happens. I waited for it to come back fully into the OS, which it did, checked my alarm. Noticed something strange I got the CM Updater notification in the statusbar ("There are new updates available" - CM14.1-12-02 or something), which I thought was weird that's the first time it's said that, and I've checked the CM Updater before and since the 14.1 switch there's been nothing there. As it should, I imagine, not try to update major versions like that. Anyways I dismissed it and went to bed (this entire thing is PROBABLY entirely unrelated, but I found it's timing interesting at least).
Woke up a few hours later to my phone getting really hot, and stuck in an infinite boot loop. It never gets passed the first Google screen. If I let it go it'll sit there for several minutes and maybe reboot. I was able to get into the bootloader, choosing Boot Recovery though sends me back to the Google bootup screen where it never progresses, doesnt have the blue text in the top that says booting into recovery..
Was able to get into the phone with fastboot so I tried flashing the latest recovery I had installed TWRP-3.0.2-2-angler. Still wouldn't boot into it, sometimes it would get to the TWRP recovery loading page, and then sit there for a couple minutes, then reboot.Tried flashing it a few times with fastboot with no success.
Erased userdata with fastboot, then did a full factory reflash of several images, MDB081 - MTC20l (factory images I know I've used in the past to recover, had them saved). Rebooted and I still can't get into the OS (stuck at first Google logo). Interesting the stock recovery though loads.
Flash an older TWRP recovery I had saved twrp-2.8.7.2-angler . Was able to get into recovery finally - kind of. Sometimes it still locks up and wont let me swipe to enter TWRP. The first time it let me in it asked me for my decryption password - I didn't have a password - had a swipe and fingerprint setup only. Got in again and first thing I tried doing honestly is erasing (formating) all my data, thinking if I'm going to have to warranty this phone or sell it broken, I want to make sure my data is wiped. Also I figure after that I can try to reinstall CM etc like I would a completely fresh build. It complained about not being able to mount the partition and locked up in TWRP then eventually auto rebooted. Got in again and tried to do a basic wipe, it said it cant find /sdcard then said it wiped, and then froze, auto rebooted again after a few seconds.
To note : All fastboot commands seem to execute with "OKAY" status, no errors reported anywhere, it always finds the device too.
I can't seem to get anywhere with this phone. Everything I try to do in recovery is met with freezes and reboots. It seems like maybe the internal emmc has taken a dump.
Problem is I'm literally 3 days out of the 1 year warranty from when I received my phone, and having tried to work with Huawei support previously, I'm 100% certain they won't help. I came across a few threads on here similar to mine recently without any real resolution other then RMA'ing it. I figured I'd post here for a last desperate attempt if anyone has any other suggestions, because I don't know what I'll do. The Pixel XL is ungodly expensive, and conveniently out of stock. And I don't think I could talk myself into buying another Huawei anytime soon after this.
Any suggestions?
the.root said:
I was on the latest CM13 nightly (was waiting a bit to go to 14.1) So I went to bed last night and my phone did a reboot as I was setting my alarm. Didn't think too much of it, crap happens. I waited for it to come back fully into the OS, which it did, checked my alarm. Noticed something strange I got the CM Updater notification in the statusbar ("There are new updates available" - CM14.1-12-02 or something), which I thought was weird that's the first time it's said that, and I've checked the CM Updater before and since the 14.1 switch there's been nothing there. As it should, I imagine, not try to update major versions like that. Anyways I dismissed it and went to bed (this entire thing is PROBABLY entirely unrelated, but I found it's timing interesting at least).
Woke up a few hours later to my phone getting really hot, and stuck in an infinite boot loop. It never gets passed the first Google screen. If I let it go it'll sit there for several minutes and maybe reboot. I was able to get into the bootloader, choosing Boot Recovery though sends me back to the Google bootup screen where it never progresses, doesnt have the blue text in the top that says booting into recovery..
Was able to get into the phone with fastboot so I tried flashing the latest recovery I had installed TWRP-3.0.2-2-angler. Still wouldn't boot into it, sometimes it would get to the TWRP recovery loading page, and then sit there for a couple minutes, then reboot.Tried flashing it a few times with fastboot with no success.
Erased userdata with fastboot, then did a full factory reflash of several images, MDB081 - MTC20l (factory images I know I've used in the past to recover, had them saved). Rebooted and I still can't get into the OS (stuck at first Google logo). Interesting the stock recovery though loads.
Flash an older TWRP recovery I had saved twrp-2.8.7.2-angler . Was able to get into recovery finally - kind of. Sometimes it still locks up and wont let me swipe to enter TWRP. The first time it let me in it asked me for my decryption password - I didn't have a password - had a swipe and fingerprint setup only. Got in again and first thing I tried doing honestly is erasing (formating) all my data, thinking if I'm going to have to warranty this phone or sell it broken, I want to make sure my data is wiped. Also I figure after that I can try to reinstall CM etc like I would a completely fresh build. It complained about not being able to mount the partition and locked up in TWRP then eventually auto rebooted. Got in again and tried to do a basic wipe, it said it cant find /sdcard then said it wiped, and then froze, auto rebooted again after a few seconds.
To note : All fastboot commands seem to execute with "OKAY" status, no errors reported anywhere, it always finds the device too.
I can't seem to get anywhere with this phone. Everything I try to do in recovery is met with freezes and reboots. It seems like maybe the internal emmc has taken a dump.
Problem is I'm literally 3 days out of the 1 year warranty from when I received my phone, and having tried to work with Huawei support previously, I'm 100% certain they won't help. I came across a few threads on here similar to mine recently without any real resolution other then RMA'ing it. I figured I'd post here for a last desperate attempt if anyone has any other suggestions, because I don't know what I'll do. The Pixel XL is ungodly expensive, and conveniently out of stock. And I don't think I could talk myself into buying another Huawei anytime soon after this.
Any suggestions?
Click to expand...
Click to collapse
It's an ongoing thing with these 6P's and 5X's. Some have been able to fully recover and others like myself were not. Here is a guide that might be able to help you if you haven't come across it yet. Good luck..
http://forum.xda-developers.com/android/help/guide-revive-angler-bootloop-t3454938/page6
Check Warranty Status:
http://consumer.huawei.com/us/support/warranty-query/index.htm
BIGSAMDA1ST said:
It's an ongoing thing with these 6P's and 5X's. Some have been able to fully recover and others like myself were not. Here is a guide that might be able to help you if you haven't come across it yet. Good luck..
http://forum.xda-developers.com/android/help/guide-revive-angler-bootloop-t3454938/page6
Check Warranty Status:
http://consumer.huawei.com/us/support/warranty-query/index.htm
Click to expand...
Click to collapse
Thanks. I came across that. I tried flashing MMB29P as well as several other factory images without success. My problem now it seems no matter what I flash I cannot get back into recovery anymore. Even if it's stock or if it's TWRP (any version - including 3.0.2.0 as they suggest), so I don't really get passed step 4-5 in that guide. I guess she only had so many reads left in her, sigh.
WEIRD @ warranty link. It says from my S/N that it's valid until 2017-02-17. I don't know how, I purchased it 2015-10-22, it shipped 2015-11-24, and I got it 2015-11-30. Unsure how/why that would've gotten extended until February. I'm concerned they'll get it back then deny it once they figure that out, or figure out it's been unlocked/flashed. When I first got the phone i had issues with it charging, I narrowed it down to the USB C->C cable being faulty, and contacted Huawei. They absolutely refused to replace just the cable. Said I had to ship the whole phone back and it'd take AT LEAST 3-4 weeks to get it back. I argued with several people on the phone there (their support 100% refuses to give you their name or transfer to their supervisors btw), and finally asked google support to pull some strings and get in contact with someone there to replace a simple freaking cable - no one cared at all - spent several hours trying and got nowhere. I'm /done with Huawei. I think my best bet is to probably find out how well that American Express extended warranty claim works, I've never actually had to use it before. IDK what I'll do after that. Sad this is a common problem with these phones exactly one year out, so even if I wanted to buy a used one on eBay I'd risk the same thing shortly thereafter.
I'll keep the phone powered off for a while and try some more flashing later see if I can get back into recovery to try the rest of his steps in that article. It's not looking promising anymore.
Well being that it's a known issue, like I said, I myself ran into this fiasco, had phone rooted and running custom rom. I myself couldn't get into recovery but was able to flash all factory images and relock bootloader manually. I then called Huawei and played dumb telling them that I had updated my phone to the latest firmware via OTA and then it went into bootloop. They never asked if it was unlocked and I never volunteered to tell them either. I had bought my 6P through Best Buy and still had receipt Incase they'd asked for it which they didn't. All they did was ask for IMEI # along with Ser # and verified that it was still under warranty, then they emailed me a return label. I shipped phone to them and in a matter of like a week or so I had a brand new device in hand. Build date on it was August, 16, 2016. So far running good but let's see for how long.
BIGSAMDA1ST said:
Well being that it's a known issue, like I said, I myself ran into this fiasco, had phone rooted and running custom rom. I myself couldn't get into recovery but was able to flash all factory images and relock bootloader manually. I then called Huawei and played dumb telling them that I had updated my phone to the latest firmware via OTA and then it went into bootloop. They never asked if it was unlocked and I never volunteered to tell them either. I had bought my 6P through Best Buy and still had receipt Incase they'd asked for it which they didn't. All they did was ask for IMEI # along with Ser # and verified that it was still under warranty, then they emailed me a return label. I shipped phone to them and in a matter of like a week or so I had a brand new device in hand. Build date on it was August, 16, 2016. So far running good but let's see for how long.
Click to expand...
Click to collapse
Hmm interesting. Maybe their US support has improved since last year. So it was brand new not refurbished? Did you get the full retail box set? I bought mine directly through Huawei, so I would like to think that they would have accurate warranty data, but perhaps not. I will consider RMA'ing it to them if it's really a new one. It's either that or a 550$ refund from my credit card company. I haven't tried fastboot lock yet, will do that when I give up on all else lol (and need to return it), but hopefully that will work if the rest of the emmc is hosed.
Yeah, mine came in a new box, sealed like day one. I was surprised thought I'd be getting a refurbished device but I can honestly say it was a brand new one. And I don't blame you on trying to get the device to a working state. I tried everything and it's mother before giving up and finally relocking bootloader and sending it in.
BIGSAMDA1ST said:
Yeah, mine came in a new box, sealed like day one. I was surprised thought I'd be getting a refurbished device but I can honestly say it was a brand new one. And I don't blame you on trying to get the device to a working state. I tried everything and it's mother before giving up and finally relocking bootloader and sending it in.
Click to expand...
Click to collapse
Just called them. They won't accept it back without a proof of purchase. I have to send in the proof of purchase before they'll approve the RMA and then I get the shipping label/information. And "they can't look it up by S/N, doesn't matter if the website says it's in warranty". LOL. Sounds about right from what I remember of their support. They say their website is inaccurate, and cant ever verify/lookup that I bought the product directly from them. Maybe I'll try back tomorrow to see if someone else will help but it's unlikely from the sounds of it. She did say this is very common problem however, knew all about it.
Damn, That truly sucks..I would definitely give them a call again and see if I get a different rep. I was lucky with the one I got, he basically knew it was an ongoing thing and really didn't give me a hard time. He didn't even ask for a receipt, about the only thing he asked was that if the bootloader was locked or unlocked and when I told him it was locked, he then proceeded with the RMA procedure.
BIGSAMDA1ST said:
Damn, That truly sucks..I would definitely give them a call again and see if I get a different rep. I was lucky with the one I got, he basically knew it was an ongoing thing and really didn't give me a hard time. He didn't even ask for a receipt, about the only thing he asked was that if the bootloader was locked or unlocked and when I told him it was locked, he then proceeded with the RMA procedure.
Click to expand...
Click to collapse
Yeah I played dumb and all, didn't help. She didn't ask me any real questions she was convinced of the problem just from my description. She also said it's 12 months from the date I purchased it and not when I received it in the mail (so since they took 5-6 weeks to get it to me - preorder madness - I don't get that time back in the warranty) lol. Not like it matters now, just to further comment on how crappy their support/warranty is (in my experience).
I'll follow up if I have any more luck unbricking the device or warrantying it for that matter.
Good luck on either with the warranty or bringing it back to life.
I also have problems such as your support Huawei says four weeks of waiting
Got a recovery image to boot finally (after like 10x attempts at flashing one). Tried doing the nandroid backup as that guide suggests, says it cannot find/mount /sdcard and freezes/reboots. Tried going into wipe -> advanced and repairing internal storage and data and it was an invalid partition or something. Tried repairing system and it locked up again. Tried formatting them with fastboot and didn't work. Tried installing the latest 7.0 factory image for the hell of it, nadda. Relocked the bootloader successfully. Giving up. Filed an claim online with my credit card company (most do a +1 year extended warranty), we'll see how that goes, if I get lucky they'll approve the claim and let me keep the phone. May pick up a used 5x or something.
the.root said:
Got a recovery image to boot finally (after like 10x attempts at flashing one). Tried doing the nandroid backup as that guide suggests, says it cannot find/mount /sdcard and freezes/reboots. Tried going into wipe -> advanced and repairing internal storage and data and it was an invalid partition or something. Tried repairing system and it locked up again. Tried formatting them with fastboot and didn't work. Tried installing the latest 7.0 factory image for the hell of it, nadda. Relocked the bootloader successfully. Giving up. Filed an claim online with my credit card company (most do a +1 year extended warranty), we'll see how that goes, if I get lucky they'll approve the claim and let me keep the phone. May pick up a used 5x or something.
Click to expand...
Click to collapse
I would stay away from the 5X as well..lol They are going through the same thing the 6P is going through. It's all over Reddit and XDA as well. I'm currently using the 6P but I'm waiting on the One Plus 3T to arrive. I have a few other devices to play with but I'm still using the 6P waiting for the 7.1.1 update to drop in a few days to see how that goes.
BIGSAMDA1ST said:
I would stay away from the 5X as well..lol They are going through the same thing the 6P is going through. It's all over Reddit and XDA as well. I'm currently using the 6P but I'm waiting on the One Plus 3T to arrive. I have a few other devices to play with but I'm still using the 6P waiting for the 7.1.1 update to drop in a few days to see how that goes.
Click to expand...
Click to collapse
Oh what the **** . That sucks. My wife owns a 6P and my son has a 5x. So our house is a ticking time bomb of failure. Maybe I'll buy a Note 7 and finish the job. I have my old Nexus One and Tmobile G1, both still power on last time I checked. I've gotten rid of all other past cell phones we've had unfortunately. Used to have so much trust in the Nexus lineup
the.root said:
Oh what the **** . That sucks. My wife owns a 6P and my son has a 5x. So our house is a ticking time bomb of failure. Maybe I'll buy a Note 7 and finish the job. I have my old Nexus One and Tmobile G1, both still power on last time I checked. I've gotten rid of all other past cell phones we've had unfortunately. Used to have so much trust in the Nexus lineup
Click to expand...
Click to collapse
Lmao.. Yeah I would stay away. Also you have to throw in the fact that the devices only have support until at least Sept. of 2017, then unless you're flashing custom roms your basically stuck.
BIGSAMDA1ST said:
Lmao.. Yeah I would stay away. Also you have to throw in the fact that the devices only have support until at least Sept. of 2017, then unless you're flashing custom roms your basically stuck.
Click to expand...
Click to collapse
Yeah I mean I've always liked the Nexus devices because they always seem to have a good strong developer/modding community. I don't know the definition of a stock - anything. I recently converted my wife & son over to Nexus from Samsung's because I got frustrated with how they now lock down their phones. I have no doubt the 6P/5x (if they survive that long lol) will still be one of primary devices in this community to receive new OS/etc (cyanogenmod/whatever) well past the September EOL. Just look at the older Nexus phones still some of the first to receive the CM14.1 builds.
the.root said:
Yeah I mean I've always liked the Nexus devices because they always seem to have a good strong developer/modding community. I don't know the definition of a stock - anything. I recently converted my wife & son over to Nexus from Samsung's because I got frustrated with how they now lock down their phones. I have no doubt the 6P/5x (if they survive that long lol) will still be one of primary devices in this community to receive new OS/etc (cyanogenmod/whatever) well past the September EOL. Just look at the older Nexus phones still some of the first to receive the CM14.1 builds.
Click to expand...
Click to collapse
Exactly.. That's why I'm still keeping mine and hoping it doesn't decide to go on the fritz again.

Note 4 wont turn on, "cannot boot normal" and "downlaoding target, dont turn off"

Note 4 wont turn on, "cannot boot normal" and "downlaoding target, dont turn off"
Its a Note 4 SM-N910F, Android 6.0.1, BB N910FXXU1DPE2, kernel 3.10.40-7733605 [email protected] #1
i feel I have tried everything... History:
Phone has been working fine for a year, upgraded to 6.0.1 no problems about 2 or 3 months ago. no new apps installed. Last week it started getting very laggy, keyboard strokes took for ever to register. I thought, ok, time to to a factory reset to blow out any old cobwebs. Did it via the menu. However the phone froze midway thought. I left it for an hour and then pulled out the battery. I popped it back in and it performed the reset without me having to press anything. Cool, thats good I thought.
Now I was going to change the battery, so I powered off as normal and put my other 2 week old original samsung battery in, and it would not power on. After a few reinsertions it powered back on. I though i have to do another reset. So I tried, and it would not reset. It just died. I cant restart the phone, it dies. If I shut it down normally. it wont turn on back on, I have to take out and reinsert the battery multiple times, holding down the powerbutton between to discharge. this can take up to 10 tries now. Sometimes it will go th the unable to bot in normal mode and "downloading , do not turn of target, but it will stay there for ever, more than an hour.
Every 15-20 tries it would turn on, let me get in via pin, only to start freezing up within a min, and then die again. Somewhere I read that a guy hada similar problem, and he used wakelock and that worked, on level 4. I managed to download that and used it, and hey presto, it works!
Now I had to power down the phone for a reason, and it took me about 30 min of battery and powerbuttonholding before it managed to boot up, and I was quick enough to start wakelock on level 4.
It wont boot in to safe mode, it wont boot in to recovery mode, it wont boot in to the factory reset mode. Its the same with either battery, and different cables.
Any ideas what i can do here, or what could be wrong? I havent gotten it wet or banged it.
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
armstrongracer said:
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
Click to expand...
Click to collapse
are you still under warranty? i sent mine to a samsung center, the guy recognized the problem as the motherboard, said I wasnt the first. That was 3 weeks ago, they are STILL waiting for the parts. They say the Samsung factory are way behind with repair parts, etc etc. I am hoping it will go under warranty. Ill update when I know!
I've been having the same problem that started yesterday morning. I've tried a few different solutions but nothings worked, I get the feeling that my phone is dead and I'm not in warranty either. I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
neils0911 said:
I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
Click to expand...
Click to collapse
Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
bonfilet said:
Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
Click to expand...
Click to collapse
Definitely...surely it couldn't have been that hard to make a device with a battery that was still removable on the newer phones. It's frightening how many forum posts I've found with people having their phones just brick out of nowhere (and that's just the note 4). I've given up trying to fix mine, I've tried every method I could find and nothings worked. I can only assume that this problem is simply the motherboard of the phone not working anymore. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
neils0911 said:
. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
Click to expand...
Click to collapse
If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
mymigi said:
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
Click to expand...
Click to collapse
If you are able to boot it into Download Mode then you should Download Stock Rom file for Galaxy Note 4 from Sammobile and Flash it through Odin..
Everything will be OK... ?
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can find here firmware for N910A , 5.1.1 and 6.0.1 : https://simunlockremote.com/firmware-support/
bonfilet said:
If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
Click to expand...
Click to collapse
I think the camera on the note 4 is absolutley terrible. I might even go so far as to say the pictures are unusable. the applied noise reduction renders everything splotchy, colors are off and its not sharp at all. and Im not talking dark conditions here.
Anyway, my phone was repaired under warranty and is back to working as it should. It was indeed the motherboard, so if you have the same troubles I had, those are your best bets.
I don't think replacement via warranty will be available. I will attempt to power into download mode and verify if I can get it back up and running. If not, a good ole paperweight.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can download the Firmware from here ..
https://www.androidfilehost.com/?fid=24459283995298017
---------- Post added at 05:43 AM ---------- Previous post was at 05:41 AM ----------
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can download the Firmware from here. .
https://www.androidfilehost.com/?fid=24459283995298017
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
onno72 said:
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
Click to expand...
Click to collapse
My phone is also random Rebooting
It also shuts down at 25% of battery remaining, Have you also faced similar issue?
Download the app "Wake Lock" and run the Partial Wake Lock option. Apparently the updated software impacts the CPU. For the restarting issue, put it in the freezer for a couple minutes. You may have to take the battery out once, but it has worked for me every time.
This looks very much like the issue reported here:
https://forum.xda-developers.com/no...-error-fix-t3434335/post72944466#post72944466
There are temporary fixes (wakelock), but ultimately this is a harware issue, and the fix is a new motherboard.
I think that underlying it is a problem with heat affecting the eMMC chip or its connection to the motherboard.
See also:
https://us.community.samsung.com/t5...ePhones/thread-id/12183/highlight/true/page/1
http://www.classlawdc.com/2017/04/25/investigation-samsung-galaxy-note-4-mmc_read-failed-defect/
Hey can u pls get me the stock firmware for n910gddu1dpb4
You might find this interesting. Since I couldn't get mine to power up at all, I called Samsung tech and they quoted me $75 to fix it and they would pay for shipping. I figured it was better then getting another phone off Swappa. 2-3 weeks later i get an email that they are repairing it under warranty at no cost to me. I got a refurbished phone since i know my IEMI number was different. they didn't explain why. Anyway, I got lucky i guess.

Yet another boot loop story...

Got a used 6P 128 meg for christmas. Did OTA to 7.1.1 then unlocked bootloader, installed latest TWRP and rooted. Installed Pure Nexus 7.1.1 , Dynamic GAPPS and Flash Kernel on Christmas day. Been running great for 5 days then out of nowhere it started bootlooping at the GOOGLE screen. After establishing that I could not get anywhere with recovery but still reported device through fastboot I downloaded the latest factory image and flashed that with no change. At this point I am out of ideas. Any thoughts on grabbing a MM or 7.0 image? Actually any ideas are certainly welcome! Happy New Years everybody... LOL
CyberpodS2 said:
Got a used 6P 128 meg for christmas. Did OTA to 7.1.1 then unlocked bootloader, installed latest TWRP and rooted. Installed Pure Nexus 7.1.1 , Dynamic GAPPS and Flash Kernel on Christmas day. Been running great for 5 days then out of nowhere it started bootlooping at the GOOGLE screen. After establishing that I could not get anywhere with recovery but still reported device through fastboot I downloaded the latest factory image and flashed that with no change. At this point I am out of ideas. Any thoughts on grabbing a MM or 7.0 image? Actually any ideas are certainly welcome! Happy New Years everybody... LOL
Click to expand...
Click to collapse
Did you flash the entire factory image using flash-all.bat like Google suggests or do something more complicated where you flashed the factory image in pieces?
Actually I tried both ways. I did all the pieces separately but the data then formatted the data then then tried the flash-all.bat Starting to get worried for the first time since rooting my Samsung Moment on Froyo.
A couple of people with boot loop issues claimed that flashing 6.0.1 fixed their problem. If you are desperate it might be worth a try.
Bootloop?problem hardware https://www.google.it/amp/www.digitaltrends.com/mobile/google-nexus-6p-bootlooping/amp/
I was able to get Huawei to RMA it even though its out of warranty
Downloading 6.0.1 and then contacting Huawei are on the agenda then. I'll keep folks updated... Thanks guys.
EDIT: 6.0.1 flashed with no change. Still have fastboot access but any other option besides barcodes just reboots. Will start looking into RMA.
EDIT TWO: Huawei is blaming GOOGLE but they agreed to RMA. Looks like one is popping up every few day on here so how many are really happening??
Just happened to me. RMA on the way. I love playing with android but pixel and 6p having to many problems . I may go another OEM on android. Or hang myself and get an iphone .
How does the RMA process work with Huawei? Do they cross ship?
RMA?ok my problem RMA i'm be month later, no phone available and having to wait another day to get reimbursement phone, never buy more hauwei
i took a picture with my flashlight on last night and got kicked into a boot loop then it just died completely. when i plug it in no light goes on in the corner or anything. i did wake up to it stuck on the google screen put the second i pressed the power button it shut off again. I just got this phone back a week ago from getting the battery replaced now this happens. Weird thing is when i checked my warranty status for the battery replacement it said i was up 1/26/17. Now when i check it says im under warranty until 4/3/17. not complaining about adding on warranty time but i just found that odd
I dropped by phone 3 feet in a case on Sunday. the screen popped out about the width of length of a credit card on the button side. I snapped it back in. It worked until yesterday. My alarm when off to wake me up. It would not turn off and the vibrator was at least 100%, louder than normal. I held power to restart and it boot looped. I flashed 3 different factory images and no joy. I did 6.0.0 the very first image, and the last two January images. I suspect that this issue is a mechanical/electrical issue where the phone is not receiving enough amps/volts to complete the boot, since the bootloader and recover use much less power they still work. By mechanical i mean battery damaged or connections damaged/degraded. kind of like when you corrode the poles on your car battery. With in mind I got the phone in august 2016. week 1 I dumped a glass of water on the phone. Maybe corrosion on the battery terminals. Just a thought.

Nexus 6p Won't Start (Suspected Hardware Failure)

My nexus 6p suddenly won't start, I've had my phone since May 2016 so more than a year now.
I've flashed a custom ROM onto it, I'm sure this isn't a software issue because it's been running fine since I bought it (and flashed it) and I followed all the instructions correctly.
I've read through this thread and tried the solutions there, hold the power button for longer than usual (a few minutes), hold the volume down button and power together, hold the volume down button then charge it, now hold the power button. I tried all 3 solutions which worked for many in that thread, but not me.
This all started 2 days ago, with no changes software-wise and using the same configuration as when I first flashed it, I opened the app HERE Maps and then my phone froze, totally stuck and unresponsive, restarting was no good, I had to go into TWRP and wipe the cache and dalvik cache, and it booted fine.
Today, same thing, I opened up HERE Maps and it got stuck again, I now notice that it takes longer than usual to start up via the power button, and wiping the cache and dalvik cache does not work anymore, it stucks on boot.
Now, my phone is not able to start at all. I think this is a hardware-related issue.
So quick recap:
1. Opened HERE Maps and gets frozen
2. Wiping cache and dalvik cache no longer works, stuck on boot.
3. Phone not able to start at all.
I am out of warranty period-wise, but I also custom it, so obviously my warranty is out the window. I need some insight from you guys here at XDA before I buy another costly phone.
someRandomSamaritan said:
...Now, my phone is not able to start at all. I think this is a hardware-related issue...
Click to expand...
Click to collapse
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
v12xke said:
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
Click to expand...
Click to collapse
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
Click to expand...
Click to collapse
Can you access recovery or bootloader mode?
If within warranty, contact google/Huawei depending on where you purchased the phone from.
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
Click to expand...
Click to collapse
Is it recognized at all when you plug a data cable to your PC? Your phone may be stuck in Qualcomm's EDL mode. Search.
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
Click to expand...
Click to collapse
This is a possible option..I'll try that tomorrow when it's morning
Anything else I could try? I think the most obvious methods are not available for me with this kinda situation
someRandomSamaritan said:
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
Click to expand...
Click to collapse
If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
v12xke said:
If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
Click to expand...
Click to collapse
Okay, this is helpful, you guys seems to think it is in EDL mode (which I haven't heard of until now), I'll try this and hopefully a driver loads or something
EDIT: nope, no drivers are loading, doesn't seem to be anything new in device manager, no device plug in sound, how sure are you that I'm in EDL mode?
It did work a few times yesterday (being able to boot into TWRP and wiping cache and dalvik cache), but now I'm not so lucky, it doesn't work anymore. I don't believe my phone is completely dead for some reason, I still do believe it can be saved. Hopefully I'm right :|
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
someRandomSamaritan said:
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
Click to expand...
Click to collapse
I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2. They have project treble.
Your issue is different than most others. Most n6p with issues are bootlooping devices.
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
BadBoy2K7 said:
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
Click to expand...
Click to collapse
Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2.
Click to expand...
Click to collapse
Pixel 2 is some expensive thing, out of my budget
someRandomSamaritan said:
Pixel 2 is some expensive thing, out of my budget
Click to expand...
Click to collapse
Then you should look for alternatives. Perhaps OnePlus 5T, etc.
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
someRandomSamaritan said:
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
Click to expand...
Click to collapse
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
I was facing bootlooping problem with my Nexus 6P and bootloader was locked so was unable to flash ROM by any mean.
So I tried following few threads and did "fastboot continue" and my device is not showing any sign of power since then. When connected to PC then no USB connection is there.
Is there any suggestions that can solve issue?
someRandomSamaritan said:
Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
Click to expand...
Click to collapse
No. Unfortunately this happened to me last month and ive had the phone for almost 2 years now. Its sad because others are having the same issue and I think the hardware is faulty
I just called up a local phone repair and they said from their experience of repairing nexus 6p phones, most (if not all) of them had dead motherboards. The technician told me to get a new model of a phone and skip the 6p as it is a poorly built phone.
I consider saving up for a pixel..
NoobInToto said:
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
Click to expand...
Click to collapse
Ive heard of people baking motherboard on Nexus 5x and many other phones to reflow the solder.

Categories

Resources