Battery/Charging Issue - Nexus 6P Q&A, Help & Troubleshooting

Hi everyone,
Thought i needed to come to the expert on this one as i've not seen much online, but i have seen a little on here.
I'm having severe charging/battery issues on my Nexus 6p. The phone is about 18-20 months old now (purchased in nov 2015).
So I'm on the beta program so i have Android O developer preview 4 installed currently. Over the last few months ive found that my battery has been depleting rather quickly, which is not too much of a bother as i have chargers scattered around the place, either that are Benson approved or it's OEM. This last week ive been trying to charge my phone and after leaving it on charge all night i woke up with it at 90%. Then when in bed i placed it on charge and was using it before i went to sleep and i found that it was discharging (all with the OEM charger). Now it is taking an absolute age to charge so I'm trying to figure out what the problem is.
1. The battery has reached full cycle and now i need to replace it (i've ordered a replacement battery but dont feel comfortable installing it myself).
2. The charging port is messed up?
3. I need to roll back from Android O?
Please let me know what your thoughts are and if you need any other info let me know.
I appreciate the help.
Thanks

My Nexus 6P is also on the Beta Program - Android O.
The problem I am having is that my phone is no longer rapid charging ... it just says charging.
My brother also has a Nexus 6P and I used his charger and cable that is rapid charging his phone and it is still not rapid charging mine.
Does anyone else have this same problem or know of a fix for this problem?

I'm also on DP4 Android O. I had this problem when I installed every DP. I got a tip around the net. And it worked for the drainage problem don't know about charging problem. Make battery to dry. Make sure your phone doesn't still have any juice left. And Try to startup your phone for a five to ten times without being plugged. And now plugin the charger and wait till it reaches full. This may may or may not work but you can see decent battery life than the previous usage. Worked for me

Related

[Q] Really high battery drain for 2-3 hours right after charging, then settles

Hey all,
I'm not sure if anyone else has this issue (I searched the forums and didn't see anything). I noticed that the past 3 times I've charged my phone to 100%, the battery drain immediately after unplugging is around 3%/hour even if I don't use the phone. Then after the battery reaches anywhere in the 92 - 94% range, it settles down to about 0.8%/hour without me rebooting or taking any action. I know these numbers only because I have Better Battery Stats installed however I can't really tell what is chewing the battery since I haven't rooted yet.
Is this normal? I'm coming from a Note II that I rooted and installed a custom ROM and did not experience this.
That being said, I am super impressed with the battery on this thing. I am getting almost the same drain as my Note II which had a custom ROM installed.
Thanks ahead for any help/advice you can give me!
Hi i am also facing same issue.After fully charge the first 5 to 6 % battery draining very fastly approximately around 15 mins of usage then after that the battery settles and the draining will be normal.Does any one else is facing the same issue what may be the problem and resolution for this?
Dr. Mantis Toboggan said:
Hey all,
I'm not sure if anyone else has this issue (I searched the forums and didn't see anything). I noticed that the past 3 times I've charged my phone to 100%, the battery drain immediately after unplugging is around 3%/hour even if I don't use the phone. Then after the battery reaches anywhere in the 92 - 94% range, it settles down to about 0.8%/hour without me rebooting or taking any action. I know these numbers only because I have Better Battery Stats installed however I can't really tell what is chewing the battery since I haven't rooted yet.
Is this normal? I'm coming from a Note II that I rooted and installed a custom ROM and did not experience this.
That being said, I am super impressed with the battery on this thing. I am getting almost the same drain as my Note II which had a custom ROM installed.
Thanks ahead for any help/advice you can give me!
Click to expand...
Click to collapse
I noticed that as well..
I am considering rooting... not sure but I may get an answer through BBS with root features.
Also next time I charge, I'm going to try rebooting the phone immediately after unplugging from the power source.
I think that is just how the way battery percentage is calculated. I read somewhere that from the first 10 or 15 percent are somewhat inaccurate.
Sorry, I'll try and find a source for this later. Currently at school.
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
Hi I am using the standard charge that comes along with the phone by the way what is the meaning of non oem charger
btort1 said:
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
Click to expand...
Click to collapse
btort1 said:
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
Click to expand...
Click to collapse
Sorry that's info I should have specified in OP... I'm using the charger that came with the phone and it is happening both through the wall and from the computer USB.

Brand new G4 Play Battery Issue

I bought a brand new unlocked Moto G4 Play from.Amazon Prime last week. Between purchasing it on Prime and the phone being old and OOP I got a great deal. However, I'm having a couple issues.
The first is with the battery. It charges insanely slow. Yesterday morning I had it plugged in for 3+ hours and it only charged 70%, from 15% to 85%. Also, for a battery rated at 2800mAH, it seems to drain fairly quick. Is it possible that the battery lost some of it's power while sitting around in the Amazon warehouse for so long?
My second issue is with file transfers onto my Mac. This is the third Android phone I've owned and it's the first to.cause my computer to freeze up when connecting it via USB. The charger that came with the phone is just one piece, I.e you can't disconnect the USB cable from the outlet plug. I had rummage around for a USB cable to use. It's an old cable, so I think that's what could be causing my.computer to.freeze. I'm gonna buy a new USB cable today and hopefully it fixes the problem.
Getting back to the battery, is there an app the can analyze my battery? So I can find out if it's defective or just not running at 100%? Any other suggestions on what I can do to remedy this problem would be greatly appreciated.
Thanks,
Adam
As far as apps go you can check the Play Store, and go by rating to see what is best for you. I use this one: https://play.google.com/store/apps/details?id=com.fsinib.batterymonitor
Charging with the stock charger will take hours. It's only rated at like 527 mamps (or whatever it's called), but it will never charge fast. I use a 2 amp quick charger, and from around 20% to 100% it takes just about an hour.
The drain may be because it's new, and getting settled in, so it should get better after a bit of time. Plus it does take a couple charge cycles to reach its full charging potential. I get an easy 5 1/2 to 6 hours screen on time on a full charge.
Now for using a computer I don't have experience with Macs, but I have heard issues with Android and Macs not playing well together. Maybe newer/better cable will help.
I've used 3C Battery Monitor Widget.
Like said above, the charger that comes with it is very low power, you can charge faster with a 1 - 2 amp charger and it won't hurt anything since there is built-in circuitry in the phone to control charging.
When I first got my G4 Play, I charged it up and let it sit unused for about 2 weeks only checking the battery remaining periodically and it still had ~15% left after 2 weeks on standby.
If your battery doesn't get better, you may want to exchange the phone with Amazon before your return is up.
G4 Play XT1607 Battery Drain
I'd like to revive this post real quick. @adam79 did you get your issue figured out?
I bought a phone from eBay. Ok, a bunch of them. I'm buying broken, fixing, and selling. I have hovered around G4 Plays as that is what I learned with and am slightly comfortable with. This new issue has got me stumped though.
Moto G4 Play - listing stated 'will not power on or charge'. No problem, I have extra parts. I tried to plug it in and sure 'nuff, no power. Tried another battery and she fired right up with Marshmallow already reset. I replaced the charging board and it started charging but it was hot. Hotter than normal I thought. Said that it would take 3 hours to fully charge from 71%. Whatever. She wanted the update to 7.1.1 just like the two xt1609s, the other two xt1607s, and my recent xt1601. I let it update then turned it off. Battery was dead the next morning. Plugged it up and no charging animation appeared. Another battery and it fired up. The heat is coming from the metal plate just above the battery contacts. Drains the battery no matter if it's on or off. What could it be?
Info: XT1607 7.1.1 Nougat
Baseband: M8916_20250112.18.05.45.01R harpia_na_cust
Kernal: 3.10.49-g87b323e [email protected] #1
Build: NPIS26.48-43-2
Thanks in advance for any and all help.

Battery draining too fast

ok, first: I'm on stock rom, december update. completely stock, not even flash twrp yet. been on this for... a week maybe. and there is a really weird thing happening: I charge my phone normally, original charger and cable and everything, but when I unplug, it goes down like... one percent per minute. like, from 100% to 80% in 20 minutes. if I'm using the phone it's even faster. it stops at 58%, and the drain is normal from this point on.
any thoughts?
no thoughts? I just cant understand. my phone is fully stock, theres no unusual app and such. keeps draining as water.
blowingoff said:
no thoughts? I just cant understand. my phone is fully stock, theres no unusual app and such. keeps draining as water.
Click to expand...
Click to collapse
You could try to press and hold the power button until your device reboots. While it reboots, plug in your charger and let it charge at least 1h more after it has reached 100%.
I don't know if this procedure really re-callibrates your battery, got this from the "official" Moto forums. At least you can't harm your device with it.
thorin0815 said:
You could try to press and hold the power button until your device reboots. While it reboots, plug in your charger and let it charge at least 1h more after it has reached 100%.
I don't know if this procedure really re-callibrates your battery, got this from the "official" Moto forums. At least you can't harm your device with it.
Click to expand...
Click to collapse
tried this method and a curioud thing is that the phone didn't go over 93%. it stopped charging at this point
just a lil update: I just charged my phone with a non turbopower charger (I have two of those from moto) and... my phone came back to normal.
seems to be that it was charging properly with my turbopower charger, and... after trting a regular chsrger, its charging with my turbo again.
weird, isnt it?
blowingoff said:
just a lil update: I just charged my phone with a non turbopower charger (I have two of those from moto) and... my phone came back to normal.
seems to be that it was charging properly with my turbopower charger, and... after trting a regular chsrger, its charging with my turbo again.
weird, isnt it?
Click to expand...
Click to collapse
I was going to suggest the same thing as I have been experiencing that the battery lasts much longer when charged via a regular charger rather than with turbo. Try using a regular charger for overnight charging & see if you notice an increase in battery life.
I'm a heavy user with 125+ Apps installed now down to (60-80) & use it daily for 6-8 hours straight but I noticed after about a year with my Moto G4 Plus XT1644 RETAIL US my battery life was dying literally a full (turbo-charge) only lasted 30 mins & then it was dead. I then decided to bootloader unlock my device & that improved my battery tremendously but I found that custom roms have issues with either displaying the bars correctly or are just weaker due to some proprietary software. So for two weeks I've been fixing one thing & having another issue with something else.
I'm officially back on stock nougat with December security update & soon to be twrp+magisk. It seems to be the most stable & doesn't have the software issue with the bars which was a dealbreaker for me.
Report back if you find differences in battery using a standard charger vs the official turbo one!
Icesmash said:
I was going to suggest the same thing as I have been experiencing that the battery lasts much longer when charged via a regular charger rather than with turbo. Try using a regular charger for overnight charging & see if you notice an increase in battery life.
I'm a heavy user with 125+ Apps installed now down to (60-80) & use it daily for 6-8 hours straight but I noticed after about a year with my Moto G4 Plus XT1644 RETAIL US my battery life was dying literally a full (turbo-charge) only lasted 30 mins & then it was dead. I then decided to bootloader unlock my device & that improved my battery tremendously but I found that custom roms have issues with either displaying the bars correctly or are just weaker due to some proprietary software. So for two weeks I've been fixing one thing & having another issue with something else.
I'm officially back on stock nougat with December security update & soon to be twrp+magisk. It seems to be the most stable & doesn't have the software issue with the bars which was a dealbreaker for me.
Report back if you find differences in battery using a standard charger vs the official turbo one!
Click to expand...
Click to collapse
man, I just needed to charge once with a regular charger and everything came back to normal. I'll try again and see if theres difference. thank you for replying!

One Plus 2 battery drain

Hello,
I am using One Plus 2 for a few years already. Lately I started suffering because of battery drain and long time charging. Problem is quite serious because while charging and using phone battery % is getting down. It takes whole night to charge it to 100% and in the midday I have 20% left.
I tried to use different chargers and cables. Didn't help.
Today I changed battery to new one. Didn't help.
Wiped out unofficial rom, installed official stock one. No addtional apps installed. Didn't help.
I am charging it with charge monitor app and while on AC charging I get very unstable charging graph. I need to turn off screen and leave phone untouched to charge it.
https: //zapodaj.net/21c02b80b986a.png.html
Where else to look for a reason?
Usually LTE connection drain the battery. Try disable it and try for few hours.
I tried to charge it with airplane mode. Didn't help neither.
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Gimitrin said:
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Click to expand...
Click to collapse
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
optimus858 said:
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
Click to expand...
Click to collapse
Another problem is with a cable because original cables for OP2 can't buy anywhere right now, the company OnePlus has stopped production this cable for this device so I buy original cable Dash Charger from site oneplus.net
Three possibilities (at least):
* The charger is not working
* The cable is not working
* The battery is failing
Solutions for the first two are more obvious than the last one. Pick up a new or working used charger/cable. But the battery is a little dicier. And frankly, it is also more likely the cause for this than a bad cable or charger (esp. charger). But re the battery... No direct sales from Oneplus are available except via an official Oneplus repair job, which requires you sending your phone to them and them replacing the battery. Obnoxious, eh?!
The unofficial route? This is frowned on by many here, but not me. Buy a cheap ebay battery for the oneplus 2. Look for one that at least promises the battery's power matches the phone's specs. I bought one for $12 from an American seller (because I wanted a bit more accountability if it didn't work). They do work. They also take a while to start reporting their voltages and charges correctly, and must be charged / discharged completely a few times before things start getting accurate.
That's no official answer... just one guy's experience. Hope it helps.

Op5 won't charge past 70%

The past couple months I have had some charging issues with my phone. The first few times it just didn't want to recognize the charger or would only slow charge. A couple times cleaning the port helped. Then it seemed like the cord might be the problem so I ordered a new OEM one. The problem has gotten worse and happens the same with the brand new charger.
The last few days it will fast charge to 70% and then stop charging altogether. I can't get it to take any more than 70%. I had the accubattery app which had a feature to stop the charging at a preset value to prevent wear of the battery. I only used this for a little bit and turned it off. Then I uninstalled the app in case a glitch was causing it to keep stopping the charge.
I have a new OEM battery ready to install if the battery is indeed faulty but even starting at 70% I can't kill the phone in a day so I'm not rushing to replace the battery yet. I'm just not sure that is the problem.
The phone is not rooted and is completely stock. It hasn't been wiped or anything since I bought it new over a year ago. Anyone have any ideas?
Sent from my ONEPLUS A5000 using Tapatalk
Update: I powered off the phone when it was refusing to charge at all and it was down to 56 percent. While powered off it charged all the way up to 100% no problem and since doing that it will charge without problems. Seems like this fixed it.
Update: the problem is still there. Still not charging above 70% while turned on. Not sure if the battery is failing or if it's a software issue.
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
350Rocket said:
Does anyone know of any other forums people might be discussing issues with the OnePlus 5? This forum is looking quiet these days and/or people aren't having a lot of hardware issues with this phone (hopefully).
Click to expand...
Click to collapse
The op5 forum isn't quiet. If nobody has an idea or any possible solution for you, you won't receive an answer. Seems you're the only one who has this sort of problem.
If you have warranty, just claim it. That's the easier way. Cause when it's the logic board or parts of it, it can be expensive.
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
Sent from my ONEPLUS A5000 using Tapatalk
350Rocket said:
It's already over a year old so no more warranty. I'm just going to try replacing the battery when I get a chance. If that doesn't work I'll try a new charging port (already tried a new charger).
Click to expand...
Click to collapse
Have you tried using the Ampere app? It does not make any magic, but it can give you and idea of what the problem may be.
Sent from my OnePlus 5 using XDA Labs
Yes I installed it the other day and discovered when I was plugged in above 70% it was actually charging but very slowly. But this isn't always the case because when I first discovered the problem I kept waking up with a phone at 70% that had been plugged in all night.
I'm not sure how long ago this started because I typically try to charge it in the morning after my alarm goes off since dash charging is so fast. Eventually I noticed it never getting above 70% so I plugged it in overnight and still didn't get over 70%.
Accubattery says my battery is now 82% healthy. Despite not being able to charge above 70 I can still get a heavy days usage or a couple easy days. So maybe the lost health in my battery came completely off the top of the displayed percentage of my battery?
Occasionally it seemed like my phone wouldn't charge at all no matter what the percentage so the problem could be worse, but I may also be dealing with a worn out 1 year old charger cable and a new one I got a month ago that is defective because when I couldn't charge at all with the new one the old one charged fine. So I'm still trying to figure this out.
Sent from my ONEPLUS A5000 using Tapatalk
i am facing the same issue, i keep plugging the charger in and out till it works ... don't know why
Now that I've gone back to the original charger it seems to be making it to 100% every time and no longer seems to stop at 70 but if I move the phone a little while plugged in it sometimes stops dash charging and starts slow charging. Before when I heard it stop charging and start charging again randomly while I was in bed (it makes that little sound when dash charging starts) it was sitting on the floor unmoved.
So I think my possibilities are 1) 2 bad chargers
2) 1 bad charger and a bad charging port
3) bad charging port
4) bad battery + 1 or more bad chargers.
Or any other combinations of those problems. I think I'm dealing with 2 issues and that's why I can't figure it out.

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