I'm here because I have exhausted all other options beside returning the phone. This thing disconnects from my work's WIFI when the screen is off, but it mantains connection on other WIFI's. This has not happened to me with many other phones I've had while working here, just this one. Phone mantains a connection to WIFI while screen is on, then it shuts off when screen is off. I come home, connect to my home's WIFI and alas, it works screen off. I go to Burger King, no problem. I go the mall, public WIFI, no problem.
I am the sysadmin at my work. What gives?
Already reset the phone, already called Samsung (told me to return it for another one)... I've checked various settings... just want to see if I missed something, because it all points to an issue with my work's WIFI, but why don't I have that issue with any other phone except this one?
I just checked with another person's phone, and it mantained connection screen off. I'm stumped.
8/11/17: Samsung tech indicated to wipe cache. Wiped cache / data, reconnected to wifi at home no problem screen off, came to work and screen off disconnects wifi. Used a Samsung Galaxy Express Prime with no SIM card connected to work's WIFI and no problem screen off, connects beautifully and streams no problem. S8+ screen off simply disconnects from this particular WIFI. Can't receive notifications on any app while connected to work's wifi - again, can connect screen off to other wifi's. I have this other phone that can connect to my work's wifi no problem (as well as others at my workplace). Any advice?
You have WiFi set to always on? or on while charging?
It could be the access point you use at work, an incompatibility with Samsungs Wifi sleep configuration
Hello, thanks for answering!
Well, it's set to always. I have a Samsung Galaxy Express Prime also, and it has absolutely no problem connecting to my work's many AP's and maintaining a connection (I'm currently using it with no SIM card).
Related
I have a problem with my Nook Color's Wifi.
I received my refurbished Nook on Monday, and installed cm7 that night. I've got it overclocked at 1.2ghz and running smoothly for the last 3 days without any hangups or any other signs of problems.
The wifi was working great until this morning. Now, when I turn my WiFi on, it hangs on the Connecting... notice under Wi-Fi, and it eventually goes to Disconnected, and none of the nearby networks show up. The message then continually cycles between Connecting and Disconnected.
I was wondering if this was a fixable problem? Or if this is a damaged hardware issue.
I've taken a (bad) cell phone picture of the WiFi screen where it shows both the Connecting... message and Disconnected one. The top network "Commodore" should be active, and both my laptop and phone are connecting to it just fine right now. I've attempted rebooting and turning the device off for 15 minutes.
I'm really hoping I don't have to return and exchange, because I really like the Nook Color, but without WiFi I just simply can't use it.
1. activate wifi
2. go to wifi scanning
3. remove one secured SSID
4. add a secured SSID: generally your own one.
It disable airplane mode and everything is back online.
http://forum.cyanogenmod.com/topic/18630-wifi-not-working/
Lots of reading here
pezzish said:
I have a problem with my Nook Color's Wifi.
I received my refurbished Nook on Monday, and installed cm7 that night. I've got it overclocked at 1.2ghz and running smoothly for the last 3 days without any hangups or any other signs of problems.
The wifi was working great until this morning. Now, when I turn my WiFi on, it hangs on the Connecting... notice under Wi-Fi, and it eventually goes to Disconnected, and none of the nearby networks show up. The message then continually cycles between Connecting and Disconnected.
I was wondering if this was a fixable problem? Or if this is a damaged hardware issue.
I've taken a (bad) cell phone picture of the WiFi screen where it shows both the Connecting... message and Disconnected one. The top network "Commodore" should be active, and both my laptop and phone are connecting to it just fine right now. I've attempted rebooting and turning the device off for 15 minutes.
I'm really hoping I don't have to return and exchange, because I really like the Nook Color, but without WiFi I just simply can't use it.
Click to expand...
Click to collapse
Delete all of the connections and reboot.....
2kst said:
1. activate wifi
2. go to wifi scanning
3. remove one secured SSID
4. add a secured SSID: generally your own one.
It disable airplane mode and everything is back online.
Click to expand...
Click to collapse
This works!! Thank you, I didn't know there was an issue with Airplane mode.
2kst said:
1. activate wifi
2. go to wifi scanning
3. remove one secured SSID
4. add a secured SSID: generally your own one.
.
Click to expand...
Click to collapse
This fixed mine too... weird
Anyone know why this does this? how can it permanently be fixed? CM7.2 ?
Hi all!
I have an international version of the S3 with a weird problem.
When I have Wifi connected my phone can't sign in to Google talk and wont receive notifications. I can browse and download stuff though.
If i switch to 3G all is well and working. I have tested on different networks and I have a galaxy tab 10.1 connected to the same wifi without problems so it's no ports in the firewall that's causing it.
If I restart the phone it works for about a day then it fails again and I have to restart the phone to get G-talk over wifi.
I have tried setting the phone a static IP, switched "Keep wifi on during sleep" on and off, tried the trick with power saving in debug menu but nothing helps.
Has anyone experienced the same and can someone maybe suggest a fix?
Best regards
Erik
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
thotwielder said:
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
Click to expand...
Click to collapse
Hi,
I had a similar problem with my note and was advised to go into the wifi settings and deactivate "Scanning always available" and "Auto network switch".
I had this problem with a Virgin media router and where android was under the impression the connection was unstable it was deactivating the wifi to go back to the cellular.
This may be completely wrong but it solved it for me.
Hope this helps!
I had this issue and the only thing that solved it was a factory reset.
I had a similar problem with my Note 3 (SM-N9005) and Virgin Superhub 1
I hadn't previously noticed problems with wi fi at home when using different phones in the same location.
After much reading on support forum I concluded that many Superhub users believe the device is not very effective when operating as both a cable modem + wi fi router.
I opted for an expensive solution of buying a new wi fi router.
My Superhub now operates just as a cable modem and is connected via ethernet cable to the adjacent Asus RT-AC66U which does have the advantage of 802.11 ac.
Speed test result from Note 3 via wi fi setup described above.
http://www.speedtest.net/my-result/a/822449802
Sent from my SM-N9005 using XDA Free mobile app
Thanks paul, mine is super hub as well. I want to get a router to test, but worring if it doesn't solve the issue.
wow, that router is a lot of money, really hope it's not the router issue.
Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Nobody?
Hi
could you solve it already?
if not, switch location settings to GPS ONLY.
good luck
an_xda said:
Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Click to expand...
Click to collapse
Yeah I'm having the same problem except even when disabling/enabling wifi, I can't get a reliable active connection. It's only when I turn on airplane mode and off and reconnect. Then will I get a reliable internet connection. I'm not sure what's going on. The strangest thing is this problem occurred over time. First month, no problem. 2nd months, occasionally. now, into the 3rd, it's on a daily basis. My previous Verizon Note 2 also had this issue but then seemingly disappeared, only to rear it's ugly head a few months down the road.
Here's a post on reddit with others having the same issue: http://www.reddit.com/r/galaxynote4/comments/2ks0ap/note_4_wifi_issue/
Not sure if a custom rom would solve it. For now I'm just using my 4G connection as I have the unlimited plan.
turn smart switch off and see if it helps. does it get an ip address ?
Have you rebooted the router? Unplug it, wait a few seconds, then plug it in again. My router does this every now and then.
Also try rebooting your phone.
If neither one of those work, then you can try factory resetting your phone as a last resort. After that, if it's still not working then either your phone or router is busted.
Hey
I am guessing this is a software/app/os issue, but it is noticeable on the LG V20 thanks to the second screen.
Recently I have noticed that wifi and bt turn on while the main screen is off. When I turn the screen on, they both turn off like naughty school kids caught smoking. This is obviously when I am not using wifi or bt.
I have scoured the settings looking for something that can stop this from happening, but nothing so far. Wifi has a setting where it says, "keep wifi on while in standby", with three options, I have tried all three of them, and nothing is preventing this from happening.
I enjoy controlling these functions, and get anxious when it happens automatically. Anyone with advice?
I think I have found the solution. I had the app Firechat installed which uses Bluetooth and WiFi to transmit data to other devices. I have uninstalled it now and it seems that WiFi and bt have stopped turning on automatically.
Sent from my LG-H990 using Tapatalk
Anyone else? My wifi will shut off after about 30 seconds and I have those same settings set to keep on. I even tried after a factory reset and still having this issue.
I have the same problem,if the Bluetooth is on I have high latency wifi and conectivity loss, this only fix if I power off the bluetooth
nickza said:
Hey
I am guessing this is a software/app/os issue, but it is noticeable on the LG V20 thanks to the second screen.
Recently I have noticed that wifi and bt turn on while the main screen is off. When I turn the screen on, they both turn off like naughty school kids caught smoking. This is obviously when I am not using wifi or bt.
I have scoured the settings looking for something that can stop this from happening, but nothing so far. Wifi has a setting where it says, "keep wifi on while in standby", with three options, I have tried all three of them, and nothing is preventing this from happening.
I enjoy controlling these functions, and get anxious when it happens automatically. Anyone with advice?
Click to expand...
Click to collapse
I am also running into this issue. The only way I can get my wifi to connect to my home router is by restarting my phone. Otherwise the rest of the time, I see a message stating that my wifi is disconnected, when it clearly was not, it was even showing me nearby routers that I could connect to, but not my own router, even when i tried to add my router manually, it could not connect. I am having the same issue with Bluetooth connections. My laptop can sometimes see my phones Bluetooth, but my car can't find it at all. I'm on AT&T H910, running on DESOLATION 7.1.2