Tablet freezing and crashing after appearance of an app called "baby angel" - Galaxy Tab 4 Q&A, Help & Troubleshooting

Hi all,
My model SM T330 has begun periodically freezing with whatever app I try to run eventually crashing about 30-60 seconds in. At its best the app simply crashes and dumps me back to the home screen (which often fails to load my shortcuts and widgets). At its worst it will completely freeze when I try to transition to a new app or otherwise try to navigate the UI. I would chalk this up to it getting old but I got lucky and managed to get the home screen to load only to find that an app called "baby angel" had suddenly appeared there (it uses the Android system app icon). I was able to get the applications manager to last long enough to find that this app wasn't listed anywhere (even under "all"). I don't see how it could be an actual system app because I haven't updated my OS (version 5.1.1) in a while (unless it updated itself even after I told it not to) and I couldn't find any reference online to a system app of that name (just a bunch of live wallpapers that I definitely don't have).
At this point I assumed I'd been infected with malware so I ran a full scan with McAfee but it came up with nothing. I find this hard to believe but I'm not sure how to proceed or if the two events are even related. Right now I'm just keeping the Wi-Fi off in case it's being accessed remotely somehow (did I mention my tech literacy is mediocre at best?)
Any advice would be greatly appreciated. If I've left out some important piece of information feel free to ask.

Flash the stock firmware with Odin.

Related

Do Android apps leave behind files and changes once removed?

I'm curious if the Android OS works like Windows Mobile does. With windows mobile, un-installing a poorly written app (or poorly written uninstaller) can sometimes break the OS from function correctly (thereby making a hard reset the only fix). Sometimes un-installed apps from WinMobile will leave behind files and registry settings. Sometimes these un-installations can cause problems in the future when new apps are installed.
That said, does Android work the same? If I install 10 apps and remove all 10 apps will everything be like it was when I first got my phone? Or will some traces of that app be left behind (potentially causing more problems in the future)?
It took me years to finally settle on the Windows Mobile apps I could depend on and enjoyed using. The biggest problem with WinMobile (for me), was that installing a few "new" apps that I haven't used before often lead to problems forcing me to hard reset, re-configure, and re-install all the good apps I relied on. I'm hoping Google did this right making sure that when apps are removed they are completely removed from the device with no traces left behind. As long as they do it this way, there should be almost no reason to every hard reset the phone and also no reason not to try every app that looks even remotely interesting.
So... does anyone know?
I have had the phone for a week now and have installed and unistalled many apps from the android market and other sites. So far I haven't notice the programs leaving anthing behind. What is nice is if a program is acting up you can force close it with out crashing the whole phone. Its probably to early to say exactly though.
As far as I know if it doesn't request outside access to the filesystem all the writes are done within a simple archive, which is deleted upon uninstall. So no, should be no trace.
I did notice it leaves things on the memory card thou.

clear recent apps?

so i have no need of it now but the top line of apps that keep track of what you have opened just keeps getting longer.. anyone now how to clear that out yet?
also if anyone is looking for a password app to bock a few apps from the kids accidently buying apps or getting into your email the app "app protector pro"(also has a trial) is one of the few that work... some on the amazon store do not block at all and some are buggy. this one i have been using since yesterday and it has several good modes. only thing with this is i had to side load a different facebook app(touch client for facebook) because the "app" for amazon just goes to the browser. and this will allow the kids on theirs without logging me out or getting into mine.
.i know people are having problems getting the regular market place in. i stopped trying and just started using blapkmarket side loaded for my apps.
also im finding kobo to be the best ereader app to side load that seems to give the best results.
hope this helps anyone with the same issues
The Recent section is one of the more annoying aspects to the UI in my opinion. First it should need to be SO LARGE... and second, it would be nice to just turn it off. Many of the "icons" displayed are terrible looking especially recent web pages etc...
The other is the lack of control buttons being available without an extra step. Coming from a Android phone it takes some getting used to. I suppose someone who has never had a droid based phone might think it is okay, but I would guess not.
To clear apps from your carousel: Settings->applications->Filter by all Apps->AppManager -> Clear Data
to clear watched videos from your carousel. Settings->More->Applications->Amazon Video-> Clear Data -> Go back to the home screen click on one of the other tabs like books and then back the the home and it is gone.
-D
worked thank you
Now we need a setting that just makes the carousel disappear completely.... most likely a different app launcher though.

[NO-ROOT] Unimpressed by Lollipop Memory management? Frequent app crashes? Look here!

No, this is NOT the Xposed "Fix Memory Leak" install that fixes nothing, because Sony already patched that in to their 5.0.2 release. If you have it installed now, you can uninstall it because it is literally doing nothing but taking up free space on your device; and is another hook you don't need in your install process. That also requires root to be installed, and this is a no-root situation
After a week of battling with XZDR and [NUT] starting to hate me, I decided to just bite the bullet, and FTF flash the stock, unrooted firmware, and see what it was like without root and if I could live. Most of the apps, not all of them though, can be disabled completely from within Android app manager, so things like TiBu are not really needed. I don't use Facebook or Twitter apps so having the "Xperia for Facebook" apps, which can't be frozen/disabled, was a pain in the ass, but they don't have any login information so everything's safe there.
I was very unimpressed with the way certain apps loaded. As an example, using Disa for my messaging solution was great, but SwiftKey was being a jerk. I'd press on the text input field and the keyboard would show up and then disappear right away. It would sometimes take up to 3 minutes of constant press *hides* press *hides* press *hides* just to be able to type a "K" message to someone. Not happy. Then, I'd load up Clash of Clans, do what I needed to do, then close it, then load up Family Guy, and it would crash because CoC was in the background. I'd have to completely reboot my phone in order to go from one game to the other. Very unhappy.
I found the app "Android System WebView", and not knowing what it was, tried to disable it. I uninstalled updates and disabled the system package, but it wouldn't let me disable it, only remove and replace with stock, and I thought that that was good enough. Rebooted my phone, and blamo.. phone performance increased by at least 3 orders of magnitude!
I've yet to have the SwiftKey hiding issue, and as I typed this, I finished the gold mine upgrade and went to see if Peter was doing Shipoopiing, and all was well.
Great thing is, if this doesn't fix your issue - you can update it right back to normal from Google Play.
Wiltron said:
No, this is NOT the Xposed "Fix Memory Leak" install that fixes nothing, because Sony already patched that in to their 5.0.2 release. If you have it installed now, you can uninstall it because it is literally doing nothing but taking up free space on your device; and is another hook you don't need in your install process. That also requires root to be installed, and this is a no-root situation
After a week of battling with XZDR and [NUT] starting to hate me, I decided to just bite the bullet, and FTF flash the stock, unrooted firmware, and see what it was like without root and if I could live. Most of the apps, not all of them though, can be disabled completely from within Android app manager, so things like TiBu are not really needed. I don't use Facebook or Twitter apps so having the "Xperia for Facebook" apps, which can't be frozen/disabled, was a pain in the ass, but they don't have any login information so everything's safe there.
I was very unimpressed with the way certain apps loaded. As an example, using Disa for my messaging solution was great, but SwiftKey was being a jerk. I'd press on the text input field and the keyboard would show up and then disappear right away. It would sometimes take up to 3 minutes of constant press *hides* press *hides* press *hides* just to be able to type a "K" message to someone. Not happy. Then, I'd load up Clash of Clans, do what I needed to do, then close it, then load up Family Guy, and it would crash because CoC was in the background. I'd have to completely reboot my phone in order to go from one game to the other. Very unhappy.
I found the app "Android System WebView", and not knowing what it was, tried to disable it. I uninstalled updates and disabled the system package, but it wouldn't let me disable it, only remove and replace with stock, and I thought that that was good enough. Rebooted my phone, and blamo.. phone performance increased by at least 3 orders of magnitude!
I've yet to have the SwiftKey hiding issue, and as I typed this, I finished the gold mine upgrade and went to see if Peter was doing Shipoopiing, and all was well.
Great thing is, if this doesn't fix your issue - you can update it right back to normal from Google Play.
Click to expand...
Click to collapse
For me? i don't find any issues with the memory management by Lollipop as of today (from the first release). In fact, my phone runs faster and smoother compared to KK. Battery is so good that i don't need to recharge at night after the whole day usage. I use also the google keyboard (the VERY first version) which i dont find any problems at all. I just make my phone as simple as possible. No root done and i just disable some bloatwares and un-installing some gapps. I also ask myself, what's the use of Android System Webview? i do some couple of search and i found that, it does not affect the performance of my phone, so i just keep it update.
Facebook WhatsApp camera etc crashesh frequently
Hi Team
I'm facing a serious issue. I'm not able to use Facebook WhatsApp camera etc because these apps crash frequently. Device is Samsung gt p3100 and ur lollipop. Can u pls help me get this resolved. Thank u so much.
Regards
Amresh
I just disabled it, Does anyone know which apps depend on it? So far everything works fine.
amresh.india said:
Hi Team
I'm facing a serious issue. I'm not able to use Facebook WhatsApp camera etc because these apps crash frequently. Device is Samsung gt p3100 and ur lollipop. Can u pls help me get this resolved. Thank u so much.
Regards
Amresh
Click to expand...
Click to collapse
Hi Bro,
Wrong thread. please direct you're question to Samsung Thread. maybe they can helped you in there. This is a Sony Xperia Z1 thread. But since you're here, Try to factory reset your phone or wipe dalvik and cache.
Wiltron said:
No, this is NOT the Xposed "Fix Memory Leak" install that fixes nothing, because Sony already patched that in to their 5.0.2 release. If you have it installed now, you can uninstall it because it is literally doing nothing but taking up free space on your device; and is another hook you don't need in your install process. That also requires root to be installed, and this is a no-root situation
After a week of battling with XZDR and [NUT] starting to hate me, I decided to just bite the bullet, and FTF flash the stock, unrooted firmware, and see what it was like without root and if I could live. Most of the apps, not all of them though, can be disabled completely from within Android app manager, so things like TiBu are not really needed. I don't use Facebook or Twitter apps so having the "Xperia for Facebook" apps, which can't be frozen/disabled, was a pain in the ass, but they don't have any login information so everything's safe there.
I was very unimpressed with the way certain apps loaded. As an example, using Disa for my messaging solution was great, but SwiftKey was being a jerk. I'd press on the text input field and the keyboard would show up and then disappear right away. It would sometimes take up to 3 minutes of constant press *hides* press *hides* press *hides* just to be able to type a "K" message to someone. Not happy. Then, I'd load up Clash of Clans, do what I needed to do, then close it, then load up Family Guy, and it would crash because CoC was in the background. I'd have to completely reboot my phone in order to go from one game to the other. Very unhappy.
I found the app "Android System WebView", and not knowing what it was, tried to disable it. I uninstalled updates and disabled the system package, but it wouldn't let me disable it, only remove and replace with stock, and I thought that that was good enough. Rebooted my phone, and blamo.. phone performance increased by at least 3 orders of magnitude!
I've yet to have the SwiftKey hiding issue, and as I typed this, I finished the gold mine upgrade and went to see if Peter was doing Shipoopiing, and all was well.
Great thing is, if this doesn't fix your issue - you can update it right back to normal from Google Play.
Click to expand...
Click to collapse
So your telling me to disable or uninstall Android System Web View in order to increase performance on lollipop....
martin132014 said:
So your telling me to disable or uninstall Android System Web View in order to increase performance on lollipop....
Click to expand...
Click to collapse
Use the built-in Android uninstaller - don't use TiBu if you're rooted or completely uninstall it. Android interface won't let you uninstall it entirely, just remove the updates and return it to stock factory settings.
It's currently working perfect for me - no issues or slowdowns or crashes all day today. I've used Chrome, the key program that this app is designed for, and it still works fine, along with a few other select programs that utilize it. All is well.
I don't know about stability issues if you're rooted and you completely uninstall it - so proceed at your own risk..
Wiltron said:
Use the built-in Android uninstaller - don't use TiBu if you're rooted or completely uninstall it. Android interface won't let you uninstall it entirely, just remove the updates and return it to stock factory settings.
It's currently working perfect for me - no issues or slowdowns or crashes all day today. I've used Chrome, the key program that this app is designed for, and it still works fine, along with a few other select programs that utilize it. All is well.
I don't know about stability issues if you're rooted and you completely uninstall it - so proceed at your own risk..
Click to expand...
Click to collapse
As interesting as this solution seems, I think I found why you don't have an issue I used to have a lot of launcher redraws and slow downs every now and then. So I froze a bunch of apps using ROM Toolbox and boom, no more redraws or slow downs. Worked like a charm. I think freezing or uninstalling bloat was the reason your memory issue was fixed. Cause I didn't uninstall the web view or make any changes with regard to it.
Uninstall or freeze bloat, and it should fix it immediately
ROM Toolbox requires root.
Freezing and Uninstalling bloat also requires root.
My fix doesn't require root.
It dosnt fix it ? % but atleast better, i saw an article before mentioning that android webview cause lag problems idr where
I will test that! I also suspected that component to be a memory hog... Thanks for sharing, I will test and see what happens!
Security issue
Please be aware that you are opening yourself up to security issues by uninstalling these updates. This webview component is the part of Android used for displaying webpages inside of other apps. Since it is a full HTML renderer, it is susceptible to the same security issues that regularly get fixed in your Chrome installation. But previously, (pre-lollipop) this component was part of your ROM and could only be updated by firmware updates. Since lollipop, Google separated this component into an updateable Android package. I sincerely wonder if your ¨fix¨ was due to the uninstallation of these updates. You have, however, already missed 4 security updates.
Proceed with caution...
Wiltron said:
No, this is NOT the Xposed "Fix Memory Leak" install that fixes nothing, because Sony already patched that in to their 5.0.2 release. If you have it installed now, you can uninstall it because it is literally doing nothing but taking up free space on your device; and is another hook you don't need in your install process. That also requires root to be installed, and this is a no-root situation
After a week of battling with XZDR and [NUT] starting to hate me, I decided to just bite the bullet, and FTF flash the stock, unrooted firmware, and see what it was like without root and if I could live. Most of the apps, not all of them though, can be disabled completely from within Android app manager, so things like TiBu are not really needed. I don't use Facebook or Twitter apps so having the "Xperia for Facebook" apps, which can't be frozen/disabled, was a pain in the ass, but they don't have any login information so everything's safe there.
I was very unimpressed with the way certain apps loaded. As an example, using Disa for my messaging solution was great, but SwiftKey was being a jerk. I'd press on the text input field and the keyboard would show up and then disappear right away. It would sometimes take up to 3 minutes of constant press *hides* press *hides* press *hides* just to be able to type a "K" message to someone. Not happy. Then, I'd load up Clash of Clans, do what I needed to do, then close it, then load up Family Guy, and it would crash because CoC was in the background. I'd have to completely reboot my phone in order to go from one game to the other. Very unhappy.
I found the app "Android System WebView", and not knowing what it was, tried to disable it. I uninstalled updates and disabled the system package, but it wouldn't let me disable it, only remove and replace with stock, and I thought that that was good enough. Rebooted my phone, and blamo.. phone performance increased by at least 3 orders of magnitude!
I've yet to have the SwiftKey hiding issue, and as I typed this, I finished the gold mine upgrade and went to see if Peter was doing Shipoopiing, and all was well.
Great thing is, if this doesn't fix your issue - you can update it right back to normal from Google Play.
Click to expand...
Click to collapse
"...because Sony already patched that in to their 5.0.2 release." <- I reported that already.
About the WebView. If you think that WebView is responsible for your device not working properly then you definitely don't know what WebView is and when it's even being used. You don't just go and disable any system app you don't recognize. Those advices are worthless.
All you need is a stable ROM. I'm using my own custom ROM, have the latest Play services, Play Store and WebView embedded into the ROM. The ROM works perfectly and normaly has 700-800 free RAM.
Have a look here: http://forum.xda-developers.com/xperia-z1/general/icylollymod-igor-eisberg-t3101848
Wiltron said:
ROM Toolbox requires root.
Freezing and Uninstalling bloat also requires root.
My fix doesn't require root.
Click to expand...
Click to collapse
Your attitude towards root does not make a lot of sense: your system apps have root regardless of rooting status. Your android runs as root without asking for permission. So, your phone IS rooted by default. The only one who does not have root access is you. Having root for you means having an app that alerts you and asks for your permission when there is a request for root by other apps. That prevents malicious script execution. Let me give you an example: your web browser sits in system partition which has automatic root access. Suppose, you visit a site thay silently executes a java script and takes over your browser. Now, it has root permission without any notice to you: it can download anything to your system and take over your phone. And there is nothing you can do to stop this unless you have root. Also, think about oem and google updates: they all can run silently, unless you have root.
So, in short, having no root equals no security at all...
Wiltron said:
No, this is NOT the Xposed "Fix Memory Leak" install that fixes nothing, because Sony already patched that in to their 5.0.2 release. If you have it installed now, you can uninstall it because it is literally doing nothing but taking up free space on your device; and is another hook you don't need in your install process. That also requires root to be installed, and this is a no-root situation
After a week of battling with XZDR and [NUT] starting to hate me, I decided to just bite the bullet, and FTF flash the stock, unrooted firmware, and see what it was like without root and if I could live. Most of the apps, not all of them though, can be disabled completely from within Android app manager, so things like TiBu are not really needed. I don't use Facebook or Twitter apps so having the "Xperia for Facebook" apps, which can't be frozen/disabled, was a pain in the ass, but they don't have any login information so everything's safe there.
I was very unimpressed with the way certain apps loaded. As an example, using Disa for my messaging solution was great, but SwiftKey was being a jerk. I'd press on the text input field and the keyboard would show up and then disappear right away. It would sometimes take up to 3 minutes of constant press *hides* press *hides* press *hides* just to be able to type a "K" message to someone. Not happy. Then, I'd load up Clash of Clans, do what I needed to do, then close it, then load up Family Guy, and it would crash because CoC was in the background. I'd have to completely reboot my phone in order to go from one game to the other. Very unhappy.
I found the app "Android System WebView", and not knowing what it was, tried to disable it. I uninstalled updates and disabled the system package, but it wouldn't let me disable it, only remove and replace with stock, and I thought that that was good enough. Rebooted my phone, and blamo.. phone performance increased by at least 3 orders of magnitude!
I've yet to have the SwiftKey hiding issue, and as I typed this, I finished the gold mine upgrade and went to see if Peter was doing Shipoopiing, and all was well.
Great thing is, if this doesn't fix your issue - you can update it right back to normal from Google Play.
Click to expand...
Click to collapse
As few peoples pointed out, by NOT installing Android System WebView update, your phone might have some security risk.
I would really not recommend using this "FIX" , My Z1 doesn't have this sort of problem anyway.
Webview IS security risk, because it is an html renderer with web connection abilities. There is no legitimate reason for a user to have this app, which purpose is to provide an advertising vehicle for corrupt developers (I call corrupt those devs who use ads in their "free" apps). It is better to just uninstall this app than constantly update it where updates are always behind bugs, malware and other security vulnerabilities. Only your web browser, e-mail client and internet messaging apps should be allowed to connect to the internet for security reasons and battery/performance sake. So, while I don't agree with OP's attitude towards root, I support him when he gets rid of another bloat/malware/security risk...
As far as deleting the app, if your rom does not provide for system app removal, just use a file manager (root required) and erase the app from the system...
For anyone who cares:
Webview is part of android. Not updating it is a bad idea as others have stated. There was an update about two weeks ago that had some bugs and was eating battery and causing some apps to crash. Google fixed it quickly and the current one in the play store is fine again. No battery drain and plays nice with all apps.
It's funny that if Google didn't release a buggy update, nobody would have even known or cared it was there. They would have just updated it.
As others have stated it was always there, only now they are updating it regularly through the play store instead of having to wait for an OTA. If you don't update it, that's fine, it is your choice.
It should be updated considering there are security and performance fixes in the updates. Giving others erroneous information and telling them to remove it completely when you don't even know what it is, is not a good idea.
A simple Google search when the buggy update dropped would have revealed that it was just that, a buggy update. Solution was, uninstall just the update UNTIL Google released a fixed one. Personally I have noticed better battery since the newest update.
Sent from my HTC One_M8 using XDA Free mobile app
No matter the solution, this new Lollipop release is really bug when it comes to memory management. I can't listen to a podcast without the app being killed ten times an hour... It never happened to me before. My smartwatch is constantly disconnected because the Wear app is killed every time I receive a message and so on (while there are still at least 400 MB free in memory).
optimumpro said:
Webview IS security risk, because it is an html renderer with web connection abilities. There is no legitimate reason for a user to have this app, which purpose is to provide an advertising vehicle for corrupt developers (I call corrupt those devs who use ads in their "free" apps). It is better to just uninstall this app than constantly update it where updates are always behind bugs, malware and other security vulnerabilities. Only your web browser, e-mail client and internet messaging apps should be allowed to connect to the internet for security reasons and battery/performance sake. So, while I don't agree with OP's attitude towards root, I support him when he gets rid of another bloat/malware/security risk...
As far as deleting the app, if your rom does not provide for system app removal, just use a file manager (root required) and erase the app from the system...
Click to expand...
Click to collapse
I´m sorry, this really is just bad advise: you are breaking apps (legitimate apps, not the adviews you refer to) by removing this app. Again: this is not an app, it is a system component that Google made updateable via the play store. It is not meant to be removed without breaking apps.
stamppot said:
I´m sorry, this really is just bad advise: you are breaking apps (legitimate apps, not the adviews you refer to) by removing this app. Again: this is not an app, it is a system component that Google made updateable via the play store. It is not meant to be removed without breaking apps.
Click to expand...
Click to collapse
Name one app (that is no malware/bug/ad) broken because one removes webview...
Just because an app sits in the system does not make it a legitimate one. Any app, if it wants to display an internet page, can use stock browser. There is simply no reason to have an extra layer (webview) that exposes you to security risks. This is, by the way, what Google does: to make sure that your device is wide open to commercial/spying interests. But luckily, because of open source, one can remove most of this garbage...

Installed apps not in the launcher?

I just got my M3 this weekend (from amazon), and it updated to android 7 and emui 5 as soon as I told it how to talk to wifi.
I've been gradually getting used to it (I've finally learned how to use the fingerprint sensor rather than looking for soft buttons), but there are scads of apps installed according to Settings>Apps which don't show up on any of the screens in emui.
How do I get the apps in the launcher so I can actually run them? (Or in many cases, delete them - I found I was able to delete facebook from the launcher even though the apps list in settings wouldn't let me).
One piece of new info: Maybe they weren't installed apps after all. Maybe they were bad info left over from the android 7 update. I went into the apps settings again and got the "shall I remove updates and revert to base version" message you always get for apps that are being forced on you, and this time I said "yes". But instead of now seeing the "base version" in the apps list, it was gone completely (which is what I wanted all along).

Post 5.6.2.0 Update: New Super Annoying Background System Process Causing Major Lag

Hello Fire Folk,
I decided to go ahead take the plunge and let my 2017 Fire HD tablets do their thing and update to 5.6.2.0. Well, the too-good-to-be-true advertising lulled me in anyway ("Show Mode!? You mean I can finally use my Fire Tablet for multi-room audio? And I can stop calling half the Alexa devices in the house "Alexa" while I call the others "Computer" and we can all live as one big happy, desegregated family?! And I can play Spotify on any of the devices and make drop in calls until my heart's content!??" Well, we're not quite there yet...
Anyway, the purpose of my post... Is anyone else noticing the annoying "Ghost" notifications (where it's just a blank white bar at the top, popping up regularly, but if you tap on it/long-touch it enough it eventually reveals its true self) appearing more frequently now? I have three HD 8s and one HD 10 and the background app is running rampant on all of them, resulting in super-frustrating and function-impairing crumminess. Fortunately, the 10 has root and on that tablet I can put this resource-gobbling ghost in its place. However, I'm at a loss on the Fire 8s. In the past I've tried various "no root" app freezing applications but I've never really found one that truly is capable of doing what it claims to be able to accomplish. Does anyone have any tips? I know for a while we could run that one script and make magic happen but can no longer use that trick. :-/
The background ghost app is "Tachyon Calling App" and I gather it's part of the messaging system that is supposed to make the Fire, post 5.6.2.0 update, more "Show"-like. But it runs wiiiild. I'll grabbed a few screenshots which tell a little more about this background pest and will include them below. If you've upgraded to the latest OS and haven't noticed this yet, I hope you never do, but I'd be surprised should you not soon become well-acquainted.
Oh also, my tablets all have Play Store et al. installed and I'm using Action Launcher, if that might have any impact on why I'm experiencing this conflict.
Thanks all! I've been lurking in the Fire section for a long time now and decided to finally make a profile, interact, etc. I am very appreciative to many people here for sharing the awesome findings/discoveries/techniques you've brought forward. I am still holding out hope - some day - even if it's 2046 and these tablets are beyond obsolete/somehow still manage to exist in physical form somewhere in the world, that we will get root access on HD 8! ??????
Screenshots w. additional details:
https://forum.xda-developers.com/album.php?albumid=15035
Having this same problem on a Fire 8 that's got the Play Store loaded. Also my model doesn't even have a sim card, does yours?
This is a new one. Never heard of or seen this app in any Amazon tablet I own (and I own several from the Fire 7 all the way to 10). Just from doing a general search, it appears it belongs to tachyon Mobility. At least that's the most likely culprit. For whatever reason it's on a device I have no idea unless you own a Samsung phone or tablet. I've seen other Samsung apps and Hardware configurations on Motorola devices but never on an Amazon device. If you don't mind uploading a copy of the APK, I can decompile it and take a look inside and see what it actually does or at least try. For now disable it by changing the file name to: appname.apk_ because some system apps like that may become useful in the future. By the way if you are rooted on the HD 10 Google 'rooted activity launcher'. Download the APK from the GitHub source. You can use that activity launcher to launch almost every system app that has a user interface. If this application does you can launch it with rooted activity launcher and see what it does.

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