Nexus 6P bootloop after beta update - Nexus 6P Q&A, Help & Troubleshooting

Hello everyone, yesterday I installed the DP4 on my Nexus 6P it was working fine until today i was using the phone and it just froze and started bootlooping. Phone was never rooted or anything like that, tried to factory reset and use adb to flash OTA. Phone still has warranty... Any help would be appreciated.

Send into warranty. Before you do that though. Try to shoot hairdryer above the fingerprint reader to revive phone. Check general section in forum for bootloop fix

mattrb said:
Send into warranty. Before you do that though. Try to shoot hairdryer above the fingerprint reader to revive phone. Check general section in forum for bootloop fix
Click to expand...
Click to collapse
Will send it into warranty, hope they actually do something.

Can you access recovery?

collinjames said:
Can you access recovery?
Click to expand...
Click to collapse
yes

Related

Problem with nexus 4

Hi to all. I nave a problemi with my nexus.
1) sometimes when i press the Power button for unlock the phone, i can find it in landscape mode and the phone is blocked band i must do a force reboot
2) when i put it with usb in PC, the PC not see it. The phone go only in charge mode but not AS MTP... i have try to install the drivers manually and from toolkit v1.3... But nothing ... I cant see the phone ad MTP..
I have see, that when the phone is in charge i not find the problem of landscape and block.
What's the problem? How i can fix it?
I cant do a root to the phone and try to fix it with a change rom .
I have try too, root and install the CWM from Adb commando, but the PC not recognize it when i active debug mode...
Please help me
Wrong thread.
Also, are you currently stock or what? Need more info to help
Sent from my Nexus 4 using xda premium
Skillfulshoe said:
Wrong thread.
Also, are you currently stock or what? Need more info to help
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Stock ROM. With stock kernel. Secure bootloader and no root... I haven't mod it...a
Factory reset it maybe?
Sent from my GT-P3113 using Tapatalk HD
use your warranty
Moving to Q&A
All of us have issues with our devices from time to time, and we all need some help with it. There is no need to come down on any user because they borked their $300+ device. If you can't give any advice to help resolve the users question, please move on to another post that you can contribute to.
I don't have the answer to your issue, but I might suggest using the search function, and read like crazy. You will most likely find your answer(if someone doesnt post it here first )
shahabk818 said:
use your warranty
Click to expand...
Click to collapse
I wanna use my warranty , but i live in Italy... How i can use it?
And...i have try with factory reset but i haven t resolve
I have see..that phone Give me the ptoblem when the battery is full charge, and if i not lock it , it work perfectally
And i have see that when it his in charge , it doesnt Give problems
Nobody can help me?
There si method for do a root from on phone?
Example: z4root, superoneclick or similar?

Help | Mistakenly installed JB 4.3 for Samsung S3 on Nexus 4

Help | Mistakenly installed JB 4.3 for Samsung S3 on Nexus 4
Now sdcard/storage is gone, doesnt connect to mobile network, wifi/bluetooth doesnt turn on, camera gives message, mount storage
Keeps laging, in short i have bricked it.
Flashed Factory image, unrooted it, flashed it again, installed android emulator and wrote IMEI back thinking IMEI was compromised but still doesnt connect to network
PLEASE ADVICE !!!!!!
@nexus4 said:
Help | Mistakenly installed JB 4.3 for Samsung S3 on Nexus 4
Now sdcard/storage is gone, doesnt connect to mobile network, wifi/bluetooth doesnt turn on, camera gives message, mount storage
Keeps laging, in short i have bricked it.
Flashed Factory image, unrooted it, flashed it again, installed android emulator and wrote IMEI back thinking IMEI was compromised but still doesnt connect to network
PLEASE ADVICE !!!!!!
Click to expand...
Click to collapse
Time to get a new Nexus 4.
Here's the guy who did what you did:
http://forum.xda-developers.com/showthread.php?t=2344920
@nexus4 said:
Help | Mistakenly installed JB 4.3 for Samsung S3 on Nexus 4
Now sdcard/storage is gone, doesnt connect to mobile network, wifi/bluetooth doesnt turn on, camera gives message, mount storage
Keeps laging, in short i have bricked it.
Flashed Factory image, unrooted it, flashed it again, installed android emulator and wrote IMEI back thinking IMEI was compromised but still doesnt connect to network
PLEASE ADVICE !!!!!!
Click to expand...
Click to collapse
why the heck would you install a samsung galaxy rom on your nexus 4? by your actions im not sure, but i hope that you are able to read, this brainiac did the same thing that you did http://forum.xda-developers.com/showthread.php?t=2347060
simms22 said:
why the heck would you install a samsung galaxy rom on your nexus 4? by your actions im not sure, but i hope that you are able to read, this brainiac did the same thing that you did http://forum.xda-developers.com/showthread.php?t=2347060
Click to expand...
Click to collapse
I had downloaded pacman-mako latest nightly and JB 4.3 for a frnd and without checking properly which ROM i had selected, I simply clicked yes to install and boom...
Any way to fix this??
@nexus4 said:
I had downloaded pacman-mako latest nightly and JB 4.3 for a frnd and without checking properly which ROM i had selected, I simply clicked yes to install and boom...
Any way to fix this??
Click to expand...
Click to collapse
in the link i left, the op did the same as you, with trial and error he fixed it and brought his phone back to life. so he wrote it up.
@nexus4 said:
I had downloaded pacman-mako latest nightly and JB 4.3 for a frnd and without checking properly which ROM i had selected, I simply clicked yes to install and boom...
Any way to fix this??
Click to expand...
Click to collapse
He already gave you a link to fix it.
http://forum.xda-developers.com/showthread.php?t=2347060
simms22 said:
in the link i left, the op did the same as you, with trial and error he fixed it and brought his phone back to life. so he wrote it up.
Click to expand...
Click to collapse
Thank you so much, started downloading files already, hope to unbrick it
@nexus4 said:
Thank you so much, started downloading files already, hope to unbrick it
Click to expand...
Click to collapse
good luck!
I smell a new trend of installing incorrect phone ROMs.
This is what...the 3rd or 4th person this has happened to? It's a shame it really is and accidents happen. I hope people take more precaution in the future. :/
SpartusTana said:
I smell a new trend of installing incorrect phone ROMs.
This is what...the 3rd or 4th person this has happened to? It's a shame it really is and accidents happen. I hope people take more precaution in the future. :/
Click to expand...
Click to collapse
new trend??
this is the third this week in these forums..
simms22 said:
new trend??
this is the third this week in these forums..
Click to expand...
Click to collapse
I hope it doesn't catch on any more haha
simms22 said:
new trend??
this is the third this week in these forums..
Click to expand...
Click to collapse
HAPPY !!!! Got it unbricked :victory:
Just that its become 8 gig version, but on the post there is a fix for that too.
Its 2:10am now in where I am, m too happy that my phone is up will work to restore the missing 8gig tomorrow.
Thank you Simm22 and everybody at XDA ! Salute :good:

EMMC brick?

I was on a phone call suddenly phone turned off. Tried booting it it would go past the GOOGLE logo. I went into recovery but nothing is able to mount. Trying flashing stock img through TOOLKIT errors, I guess cause won't mount. Any solutions? I heard it might be the EMMC chip?
Try flashing the factory images manually
http://forum.xda-developers.com/showthread.php?t=2010312
Sent using xda-developers app
Chromium_ said:
Try flashing the factory images manually
http://forum.xda-developers.com/showthread.php?t=2010312
Sent using xda-developers app
Click to expand...
Click to collapse
No :crying: like nothing can be flash. Every time I try it ends up with "flash write failed"
theedon323 said:
No :crying: like nothing can be flash. Every time I try it ends up with "flash write failed"
Click to expand...
Click to collapse
Last resort: http://forum.xda-developers.com/showthread.php?t=2347060
Yeah looks like the telltale sign of a dead emmc, like the Samsung Galaxy S3, sorry.
xda app
Chromium_ said:
Last resort: http://forum.xda-developers.com/showthread.php?t=2347060
Click to expand...
Click to collapse
Tried it and nothing. It's just not able to write into the system, fails everytime. I appreciate your help. LG G2 is next I guess.
eksasol said:
Yeah looks like the telltale sign of a dead emmc, like the Samsung Galaxy S3, sorry.
xda app
Click to expand...
Click to collapse
I think so. Do you know the reason for it? Do you think it was because i had the XPOSED framework mod?
theedon323 said:
I think so. Do you know the reason for it? Do you think it was because i had the XPOSED framework mod?
Click to expand...
Click to collapse
I use Xposed framework, I don't see that being the issue and how it could cause a hardware failure. I have heard this issue before when tons of people had their S3 died suddenly, there is a big thread of it in its forum.
You'll probably want to wait for the Nexus 5.
sent from xda premium app
eksasol said:
I use Xposed framework, I don't see that being the issue and how it could cause a hardware failure. I have heard this issue before when tons of people had their S3 died suddenly, there is a big thread of it in its forum.
You'll probably want to wait for the Nexus 5.
sent from xda premium app
Click to expand...
Click to collapse
That was my plan but I can't go another day without a phone D; isn't the Nexus basically a LG G2 just little tweaks and Kit Kat
theedon323 said:
That was my plan but I can't go another day without a phone D; isn't the Nexus basically a LG G2 just little tweaks and Kit Kat
Click to expand...
Click to collapse
Well it would be better if you have a backup phone. It will be based on the LG G2 and gsmarena.com even post is specs, but until it's officially announced by Google it's all speculation.
You could use get the G2, but since it's not the nexus you won't get the same software experience and developer support, price is a big deal as well. Also rumor is the Nexus 5 will support all LTE bands, but that's to be seen.
sent from xda premium app
So this happened to my phone. Brought it to a repair shop and said the EMMC was dead.
Long story short, credit card company refunded the purchase price, I bought a Nexus 5, but I still kept the dead Nexus 4.
Is it possible to buy a replacement part/motherboard to replace this, or is it completely shot (fine with that)?
If it is dead, I was going to recycle it or offer it up for parts. With an EMMC brick, is there anyway to recover any of my personal information that was on the phone?
Thanks!
You'd have to get a new motherboard. Check eBay. No way to get your info off out that I know.
Out of curiosity, what were your symptoms of the phone?. Did you ever try to lock the bootloader and it wouldn't lock?
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
You'd have to get a new motherboard. Check eBay. No way to get your info off out that I know.
Out of curiosity, what were your symptoms of the phone?. Did you ever try to lock the bootloader and it wouldn't lock?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Motherboard ~$100. Might give it try. The teardown instructions dont' seem too daunting. Do I have to worry about this IMEI stuff?
As for symptoms. I was completely stock, and locked bootloader. I was doing something and then it froze on me.
Went to reboot, and it was stuck on the boot animation (merging dots).
Ended up trying a tool kit to flash the phone. It worked, got back into the system and as it was downloading apps, it froze again.
This time, when I went to reflash, it would error would error with a "failure to write to flash".
recovery.img flashing
your emmc is not corrupt. you want to flash single file of recovery.img.this file is in the firmware find by extract firmware by winrar and 7zip. first flash recovery.img than flash whole firmware by adb 100% it works . and also take help from nexus toolkit in future
owaisali said:
your emmc is not corrupt. you want to flash single file of recovery.img.this file is in the firmware find by extract firmware by winrar and 7zip. first flash recovery.img than flash whole firmware by adb 100% it works . and also take help from nexus toolkit in future
Click to expand...
Click to collapse
You realize this thread is two years old right ?
but i read it know
boltthrower56 said:
You realize this thread is two years old right ?
Click to expand...
Click to collapse
dear i don't know who is you but i read it know because of that i give the solution of these problem hehehe
owaisali said:
dear i don't know who is you but i read it know because of that i give the solution of these problem hehehe
Click to expand...
Click to collapse
It could help someone here, I'm facing the same issue, could you please detail your suggestion please?
Here is my request for help...
http://forum.xda-developers.com/nexus-4/help/nexus-4-stuck-animation-android-t3419997
Newbie here... :/

Returning Phone - Replacement Enroute - Back to Stock?

My wife got a 64GB gold 6P a few months ago and it has had the "Fingerprint Hardware Not Available" error going on since she got it. I finally got her to call and get a replacement, and it'll be here tomorrow. The only thing they had her to do before they sent her a replacement was clear the cache in settings, and this didn't help.
Her bootloader is unlocked, she's rooted, Pure Nexus running great, but I wanted to check here before anything else, we should put this 100% back to stock before returning it right?
RED ZMAN said:
My wife got a 64GB gold 6P a few months ago and it has had the "Fingerprint Hardware Not Available" error going on since she got it. I finally got her to call and get a replacement, and it'll be here tomorrow. The only thing they had her to do before they sent her a replacement was clear the cache in settings, and this didn't help.
Her bootloader is unlocked, she's rooted, Pure Nexus running great, but I wanted to check here before anything else, we should put this 100% back to stock before returning it right?
Click to expand...
Click to collapse
Yes, return to stock and relock the bootloader. (otherwise you risk them sending the defected one back and them charging you for the replacement)
panic.exe said:
Yes, return to stock and relock the bootloader. (otherwise you risk them sending the defected one back and them charging you for the replacement)
Click to expand...
Click to collapse
Tried to give you thanks but I'm out for the day.
Her device is returned, new one doesn't have the issue and is running the same software, just for anyone who ends up here searching for the fingerprint issue.
RED ZMAN said:
Tried to give you thanks but I'm out for the day.
Her device is returned, new one doesn't have the issue and is running the same software, just for anyone who ends up here searching for the fingerprint issue.
Click to expand...
Click to collapse
If you need instructions on returning to stock I have a guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Heisenberg said:
If you need instructions on returning to stock I have a guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Click to expand...
Click to collapse
No I already returned it to stock for her lock the bootloader sent it back on Saturday.
Who's guide do you think we followed to do that all? [emoji12]
Thanks for the assistance.
RED ZMAN said:
No I already returned it to stock for her lock the bootloader sent it back on Saturday.
Who's guide do you think we followed to do that all? [emoji12]
Thanks for the assistance.
Click to expand...
Click to collapse
Ahh, cool! Glad you found it helpful.
Heisenberg said:
Ahh, cool! Glad you found it helpful.
Click to expand...
Click to collapse
Deleted! Sorry!

Stuck on TWRP after factory reset. Pls help

Hello my fellow v20 users. I'm in dire need of you wisdom and guidance. Today I was getting ready to hand my phone to my brother so I did a factory reset. My phone is a Sprint V20 rooted and bootloader unlocked with the dirty Santa method and I had installed the us996 deoxed ROM on it.
Everything was working perfectly and I enjoyed the phone very much. However after I did the factory reset in TWRP (I did the plain swipe to clear reset) the phone just rebooted into TWRP again and again and no matter what I do. I already have tried reinstalling the same us996 deoxed ROM I was using to no avail, I have tried another ROM and the same result.
I tried following some advice which I found on the forum that said to wipe the phone in a certain order and then install the ROM and then pull the battery and the same result it boots into TWRP. At one point I even tried flashing a different TWRP and I lost the ability to boot into recovery wahtsoever! However flashing the TWRP I was using before that granted the ability to get back into the recovery but now I'm back at square one. No matter what I do the phone always boots into TWRP. I really am at a loss here and don't know what else to try or do. If someone could please help me I would really appreciate it. I can also let someone remote connections to my PC if that would help. Any help would be really appreciated.
Edit (SOLVED!) Many many thanks to user Jinkerz9430 for all his help and the solution to my problem. He will post the solution for other people to use.
ferrojas said:
Hello my fellow v20 users. I'm in dire need of you wisdom and guidance. Today I was getting ready to hand my phone to my brother so I did a factory reset. My phone is a Sprint V20 rooted and bootloader unlocked with the dirty Santa method and I had installed the us996 deoxed ROM on it.
Everything was working perfectly and I enjoyed the phone very much. However after I did the factory reset in TWRP (I did the plain swipe to clear reset) the phone just rebooted into TWRP again and again and no matter what I do. I already have tried reinstalling the same us996 deoxed ROM I was using to no avail, I have tried another ROM and the same result.
I tried following some advice which I found on the forum that said to wipe the phone in a certain order and then install the ROM and then pull the battery and the same result it boots into TWRP. At one point I even tried flashing a different TWRP and I lost the ability to boot into recovery wahtsoever! However flashing the TWRP I was using before that granted the ability to get back into the recovery but now I'm back at square one. No matter what I do the phone always boots into TWRP. I really am at a loss here and don't know what else to try or do. If someone could please help me I would really appreciate it. I can also let someone remote connections to my PC if that would help. Any help would be really appreciated.
Click to expand...
Click to collapse
But there are several threads that have been created for the exact same situation. And some of them have the answer you are looking for. One of them is the method i have used every time to get out of the loop (which rarely happens to me). Have you looked inside those threads? They are inside the Q&A section or the discussion section.
jinkerz9430 said:
But there are several threads that have been created for the exact same situation. And some of them have the answer you are looking for. One of them is the method i have used every time to get out of the loop (which rarely happens to me). Have you looked inside those threads? They are inside the Q&A section or the discussion section.
Click to expand...
Click to collapse
I'm sorry I have tried looking everywhere and tried many suggestions in those threads, at this point I wouldn't be able to tell which ones I tried so far. Could you please tell me what worked for you? Or point me to that thread? Thank you very much in advance.
Sent from my XT1650 using Tapatalk
ferrojas said:
I'm sorry I have tried looking everywhere and tried many suggestions in those threads, at this point I wouldn't be able to tell which ones I tried so far. Could you please tell me what worked for you? Or point me to that thread? Thank you very much in advance.
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=71178289&postcount=3
jinkerz9430 said:
https://forum.xda-developers.com/showpost.php?p=71178289&postcount=3
Click to expand...
Click to collapse
Thanks, I tried that just now and no go. Back to TWRP.
Sent from my XT1650 using Tapatalk
ferrojas said:
Thanks, I tried that just now and no go. Back to TWRP.
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
Did you go into restart option in twrp and pressed power off? If it doesnt work, check thst the system is mounted
jinkerz9430 said:
Did you go into restart option in twrp and pressed power off? If it doesnt work, check thst the system is mounted
Click to expand...
Click to collapse
When I enter TWRP system is unmounted.i have to mount it manually. After I flash the ROM system is unmounted again...
Sent from my XT1650 using Tapatalk
Sorry I forgot to mention that yes I used the power off option and no luck...
Sent from my XT1650 using Tapatalk
ferrojas said:
Sorry I forgot to mention that yes I used the power off option and no luck...
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
What roms have you flashed?
Us996 deodexed nrd90m and teamDevMagiskSU
Sent from my XT1650 using Tapatalk
ferrojas said:
Us996 deodexed nrd90m and teamDevMagiskSU
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
Try to install lineageos or resurrection remix or aokp. And see if it runs. Then if it runs, wipe everything and go back to stock.
jinkerz9430 said:
Try to install lineageos or resurrection remix or aokp. And see if it runs. Then if it runs, wipe everything and go back to stock.
Click to expand...
Click to collapse
OK downloading now..Thanks! Will let you know in a few minutes how it goes...
Sent from my XT1650 using Tapatalk
ferrojas said:
OK downloading now..Thanks! Will let you know in a few minutes how it goes...
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
go into this room https://chatstep.com/#LG_V20
SOLVED!! Many many thanks to user Jinkerz9430 for all his help and the solution to my problem. He will be posting a solution to this issue soon. Thanks!!!
Sent from my XT1650 using Tapatalk
Done. The thread is found on: LG V20 Guides, News, & Discussion >> My solution to fix TWRP Loop
Link: https://forum.xda-developers.com/v20/how-to/solution-to-fix-twrp-loop-t3563532

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