Urgent help require for recovering data - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi there,
Its been a long time using the Note 3 since 2013. It had many issue but still carried on. But few days back when weak up in the morning saw the phone was off, though it was in charge full night. When turned it on it stuck in the Samsung glowing logo and nothing after that, it keep showing the same logo until it power is gone. Don’t know what happened that night, it was installing an update by itself or not.
Then google it and no steps helps, used odin and reflash with latest firmware from sammobile but that too didn’t help. I’ve lots of data in internal storage including sms and contacts and pictures. I’ve no issue to throwing off the phone but I cant lost all data in it, it will be a huge loss as just became a father and lots of pics on my new born baby, so you can understand the value.
Can anyone suggest how can I recover the data? Check the attachment for its current state. Thanks in advance.

soumen.sam said:
Hi there,
Its been a long time using the Note 3 since 2013. It had many issue but still carried on. But few days back when weak up in the morning saw the phone was off, though it was in charge full night. When turned it on it stuck in the Samsung glowing logo and nothing after that, it keep showing the same logo until it power is gone. Don’t know what happened that night, it was installing an update by itself or not.
Then google it and no steps helps, used odin and reflash with latest firmware from sammobile but that too didn’t help. I’ve lots of data in internal storage including sms and contacts and pictures. I’ve no issue to throwing off the phone but I cant lost all data in it, it will be a huge loss as just became a father and lots of pics on my new born baby, so you can understand the value.
Can anyone suggest how can I recover the data? Check the attachment for its current state. Thanks in advance.
Click to expand...
Click to collapse
I don't know how viable, but have you tried to install a custom recovery (TWRP, won't erase your media) and access recovery, connect to the computer and enable MTP.
It would be totally up to you.

ShaDisNX255 said:
I don't know how viable, but have you tried to install a custom recovery (TWRP, won't erase your media) and access recovery, connect to the computer and enable MTP.
It would be totally up to you.
Click to expand...
Click to collapse
Yes just found and read about TWRP, I'm reading how to install it. Can you tell me in short? also If I flash with PIT file, does it clear the data? My goal is not only the pictures, I had many notes in snote etc.

soumen.sam said:
Yes just found and read about TWRP, I'm reading how to install it. Can you tell me in short? also If I flash with PIT file, does it clear the data? My goal is not only the pictures, I had many notes in snote etc.
Click to expand...
Click to collapse
Short version: Download the TWRP .tar file for your specific model and flash via Odin. I'm not sure about the PIT file, I've never messed around with it.

ShaDisNX255 said:
Short version: Download the TWRP .tar file for your specific model and flash via Odin. I'm not sure about the PIT file, I've never messed around with it.
Click to expand...
Click to collapse
With the TWRP flash after done can I connect to my PC to get the data back? or do I only have to copy it to memory card? If so then can I use an OTG pendrive to copy? issue is I dont have so large free memory card to take backups.

soumen.sam said:
With the TWRP flash after done can I connect to my PC to get the data back? or do I only have to copy it to memory card? If so then can I use an OTG pendrive to copy? issue is I dont have so large free memory card to take backups.
Click to expand...
Click to collapse
With TWRP all you have to do is to boot into recovery and select the "Mount" option en check if MTP is enabled. After that your PC should recognize your phone as storage and you can recover/move anything from the internal SD card to the computer or to a USB drive if you want, or just save it to the PC. However, this will only allow you to recover things you have saved in your internal memory. This only includes photos, videos, whatsapp files, etc.... and not contacts, SMS and app settings.

ShaDisNX255 said:
With TWRP all you have to do is to boot into recovery and select the "Mount" option en check if MTP is enabled. After that your PC should recognize your phone as storage and you can recover/move anything from the internal SD card to the computer or to a USB drive if you want, or just save it to the PC. However, this will only allow you to recover things you have saved in your internal memory. This only includes photos, videos, whatsapp files, etc.... and not contacts, SMS and app settings.
Click to expand...
Click to collapse
ok thanks for the details, I've set everything and just waiting to hit the start button for TWRP Recovery. Before doing just wanted to know isnt their any file that I can copy and replace in other phone like contact.spb which stored all contact data (just for example)
And If I do the TWRP Recovery, after those backup done can I go back to the original recovery just by flashing it again? then I will look for another way to turn on the phone?

soumen.sam said:
ok thanks for the details, I've set everything and just waiting to hit the start button for TWRP Recovery. Before doing just wanted to know isnt their any file that I can copy and replace in other phone like contact.spb which stored all contact data (just for example)
And If I do the TWRP Recovery, after those backup done can I go back to the original recovery just by flashing it again? then I will look for another way to turn on the phone?
Click to expand...
Click to collapse
I think it IS possible to return to previous recovery (I've never attempted it) but you'd have to find the file to flash via Odin and try to return that way.
I'm not sure about moving your contact information from one phone to another by the method you described, I always sync my contacts via my Google account so usually any other phone I sync with Google has all my contacts.

ShaDisNX255 said:
I think it IS possible to return to previous recovery (I've never attempted it) but you'd have to find the file to flash via Odin and try to return that way.
I'm not sure about moving your contact information from one phone to another by the method you described, I always sync my contacts via my Google account so usually any other phone I sync with Google has all my contacts.
Click to expand...
Click to collapse
With the TWRP I managed to take all contents backup except contacts and sms, I also took the action memo folder and I've another note 3 neo and I will try to copy paste to see if that works.
After the backup done from TWRP when I boot to system the TWRP option never again, even by going to recovery menu it went to the stock recovery option. Any idea how to take the contact and sms backup?

soumen.sam said:
even by going to recovery menu it went to the stock recovery option. Any idea how to take the contact and sms backup?
Click to expand...
Click to collapse
Contact & sms location in root/data/data
Search contact folder
Btw flash back twrp
Hope you still in root or did you never root?
Good luck

Anon_Help_You said:
Contact & sms location in root/data/data
Search contact folder
Btw flash back twrp
Hope you still in root or did you never root?
Good luck
Click to expand...
Click to collapse
Hi, Thank you, I never payed with the phone and neither rooted though I'm a IT guy. With the twrp I couldnt see the root folder, though I checked to mount system but still not. I dont know how to root it, just want to throw the phone off after taking backup. Now trying with the CWM recovery and taking a full backup, dont know even it can be restored in other phone, looks like the backup is very larger. I've feb month contact and sms backup I used kies to do it. But recently my new card pin sent by the bank sms and cant use it until I get it.
Experience with this phone:
After 6month vibration gone
after 2 year charging port gone
Replaced at service station and thereafter no tower in room, no 3g, only 2g. 3g if I only if I go out side still only 20%time I get 3g.

soumen.sam said:
But recently my new card pin sent by the bank sms and cant use it until I get it.
Click to expand...
Click to collapse
Thats very important.
But phone only stuck in bootloop.
If bootloop everything can be solved.
The only problem you need to save data
Btw you said
soumen.sam said:
Don’t know what happened that night, it was installing an update by itself or not.
Click to expand...
Click to collapse
I believe it is easy to fix by wipe cache
Did you ever do wipe cache in recovery?
If never do that, try wipe cache and dont wipe other things.
After that reboot, see if that bootloop still there.
99% success if what you said is correct.

soumen.sam said:
Hi, Thank you, I never payed with the phone and neither rooted though I'm a IT guy. With the twrp I couldnt see the root folder, though I checked to mount system but still not. I dont know how to root it, just want to throw the phone off after taking backup. Now trying with the CWM recovery and taking a full backup, dont know even it can be restored in other phone, looks like the backup is very larger. I've feb month contact and sms backup I used kies to do it. But recently my new card pin sent by the bank sms and cant use it until I get it.
Experience with this phone:
After 6month vibration gone
after 2 year charging port gone
Replaced at service station and thereafter no tower in room, no 3g, only 2g. 3g if I only if I go out side still only 20%time I get 3g.
Click to expand...
Click to collapse
Root by flashing CF Auto Root via Odin then boot into recovery and now try the Mount "System" option and see if you can now access files from the root of the phone.

Anon_Help_You said:
Thats very important.
But phone only stuck in bootloop.
If bootloop everything can be solved.
The only problem you need to save data
Btw you said
I believe it is easy to fix by wipe cache
Did you ever do wipe cache in recovery?
If never do that, try wipe cache and dont wipe other things.
After that reboot, see if that bootloop still there.
99% success if what you said is correct.
Click to expand...
Click to collapse
Yes I know the issue is bootloop but how to solve this? I also tried few software for auto fix like fonepaw-android-data-recovery but nothing helped.
I can take the full system backup from CWM, the backup is very large like over 10GB but there have no option to take sms and contacts only. I dont know even with the backup I can restore it in other phone. If possible, restore and then I can take the sms and contact backup from there.
I did wipe cache partition 100 times. Nothing helped.

ShaDisNX255 said:
Root by flashing CF Auto Root via Odin then boot into recovery and now try the Mount "System" option and see if you can now access files from the root of the phone.
Click to expand...
Click to collapse
If I root it and say I got the contact and sms store file then if I have to take them and paste in other phone then I have to root that phone as well right?

soumen.sam said:
If I root it and say I got the contact and sms store file then if I have to take them and paste in other phone then I have to root that phone as well right?
Click to expand...
Click to collapse
Most likely, yes. I've never done it, but you could also search for a .??? extension reader (depends on what file extension the contacts and sms files are, not really sure) on google and try to read them that way, it is a high possibility that you might find software for your PC specifically designed to read those files.
Heck, you might even be able to open them with a text reading app, who knows.

soumen.sam said:
I can take the full system backup from CWM, the backup is very large like over 10GB but there have no option to take sms and contacts only. I dont know even with the backup I can restore it in other phone. If possible, restore and then I can take the sms and contact backup from there.
Click to expand...
Click to collapse
Not so sure if this work for you but work for me, long time not using Stock ROM.
Just flash TWRP by Odin
After finish with Odin go to recovery mode
Go to advance then file manager
At root folder, go data/data
Backup what you want save to SD
But I believe our contact location is same
Mine at /data/data/com.android.providers.contacts/
If fail you need root
Inside contact folder got .db files
You can read using root explorer, root explorer got sql lite reader, you can read it.

ShaDisNX255 said:
Most likely, yes. I've never done it, but you could also search for a .??? extension reader (depends on what file extension the contacts and sms files are, not really sure) on google and try to read them that way, it is a high possibility that you might find software for your PC specifically designed to read those files.
Heck, you might even be able to open them with a text reading app, who knows.
Click to expand...
Click to collapse
Anon_Help_You said:
Not so sure if this work for you but work for me, long time not using Stock ROM.
Just flash TWRP by Odin
After finish with Odin go to recovery mode
Go to advance then file manager
At root folder, go data/data
Backup what you want save to SD
But I believe our contact location is same
Mine at /data/data/com.android.providers.contacts/
If fail you need root
Inside contact folder got .db files
You can read using root explorer, root explorer got sql lite reader, you can read it.
Click to expand...
Click to collapse
Great, thanks for your help and feedback. I'm trying again today and let you know what happens. With a CWM version I think my phone is rooted but not sure. While installing I saw the CWM saying rooting for a sec and then restart.

So after few days I got some time to work on it. I did CWM Recovery and took the full backup and the format and reset. Now the phone turned on and restored the backup by CWM but again its in Boot loop. Now what to do? and yes I think its rooted now.
I only need contacts sms and action memo, thats all

Related

Okay, I screwed up

I'm not entirely sure what I did, but I think I just bricked this thing. Is there any way to restore the apps that I deleted off my Hero? I basically can't do anything with it. I can make phone calls but that's about it. I get a force close message that says "com.htc.RosieUtiltiy has stopped unexpectedly" and won't do anything than show me a phone pad after that.
Hank0331 said:
I'm not entirely sure what I did, but I think I just bricked this thing. Is there any way to restore the apps that I deleted off my Hero? I basically can't do anything with it. I can make phone calls but that's about it. I get a force close message that says "com.htc.RosieUtiltiy has stopped unexpectedly" and won't do anything than show me a phone pad after that.
Click to expand...
Click to collapse
Lmao no man u didn't brick. Only one way to do that and that's to flash a GSM radio. Just dl and flash a different rom. Make sure u wipe data and dalvik before flashing a new rom.
Hank0331 said:
I'm not entirely sure what I did, but I think I just bricked this thing. Is there any way to restore the apps that I deleted off my Hero? I basically can't do anything with it. I can make phone calls but that's about it. I get a force close message that says "com.htc.RosieUtiltiy has stopped unexpectedly" and won't do anything than show me a phone pad after that.
Click to expand...
Click to collapse
What big papa said. If you can get into recovery then your phone is not bricked
Sent from my HERO200 using XDA App
Papa Smurf151 said:
Lmao no man u didn't brick. Only one way to do that and that's to flash a GSM radio. Just dl and flash a different rom. Make sure u wipe data and dalvik before flashing a new rom.
Click to expand...
Click to collapse
The problem I'm having is that I can't access anything through the PC either. Basically, I'm in over my head without a snorkel. I have the nandroid backup I made when I rooted the phone but don't know how to restore it.
Edited to add: When I say I have the backup, I mean it's on my PC but I don't know how to get it from there to the phone or even get past the dial pad.
Hank0331 said:
The problem I'm having is that I can't access anything through the PC either. Basically, I'm in over my head without a snorkel. I have the nandroid backup I made when I rooted the phone but don't know how to restore it.
Edited to add: When I say I have the backup, I mean it's on my PC but I don't know how to get it from there to the phone or even get past the dial pad.
Click to expand...
Click to collapse
Go into recovery mode and there is an option to connect to PC from there. I think its the second option. There u can transfer things to ur ad card. Once u get what u want to flash on ur SD card go to wipe and wipe the first two options and then either go to flash from SD or backup/restore nandroid. This is all from recovery. (Where u hit power and home button at same time when phone is off
At this point, you should turn your attention to a microsd adapter/card reader. Take your microsd card out of the phone (make sure it's safe to remove), put it in the card reader, and plug the card reader into your pc (if your pc has a slot for it). Transfer your backup from the pc to the cardreader. When finished, take the sdcard and put it back into the phone, and voila, you should now have your backup from the pc on your phone.
Papa Smurf151 said:
Go into recovery mode and there is an option to connect to PC from there. I think its the second option. There u can transfer things to ur ad card. Once u get what u want to flash on ur SD card go to wipe and wipe the first two options and then either go to flash from SD or backup/restore nandroid. This is all from recovery. (Where u hit power and home button at same time when phone is off
Click to expand...
Click to collapse
All I'm seeing when I go into the recovery mode is an option to clear storage. When I do that, it pulls up an option to reset phone which reboots the phone to the same problem I'm having. Am I doing something completely wrong?
Hank0331 said:
All I'm seeing when I go into the recovery mode is an option to clear storage. When I do that, it pulls up an option to reset phone which reboots the phone to the same problem I'm having. Am I doing something completely wrong?
Click to expand...
Click to collapse
Yeah is that the only option u get in recovery. U can't nandroid or wipe or flash or anything.
Hank0331 said:
I'm not entirely sure what I did, but I think I just bricked this thing. Is there any way to restore the apps that I deleted off my Hero? I basically can't do anything with it. I can make phone calls but that's about it. I get a force close message that says "com.htc.RosieUtiltiy has stopped unexpectedly" and won't do anything than show me a phone pad after that.
Click to expand...
Click to collapse
Hey gtalk me and ill help. [email protected]
Dave2582 said:
At this point, you should turn your attention to a microsd adapter/card reader. Take your microsd card out of the phone (make sure it's safe to remove), put it in the card reader, and plug the card reader into your pc (if your pc has a slot for it). Transfer your backup from the pc to the cardreader. When finished, take the sdcard and put it back into the phone, and voila, you should now have your backup from the pc on your phone.
Click to expand...
Click to collapse
The backup is on the card already. The problem is not being able to access anything from the phone aside from the dialer.
Just wanted to say thanks again Papa. Your help is greatly appreciated.
Hank0331 said:
Just wanted to say thanks again Papa. Your help is greatly appreciated.
Click to expand...
Click to collapse
Hey that's what this place is for. Everyone helps when they can

Im having problem with installing a CWM flashable addon...

hi
I have a samsung note which i rooted when i bought it. when i go to recovery mode sig cwm and trying to install this auto brightness mod from this thread
http://forum.xda-developers.com/showthread.php?t=1373008
I get the error
E: failed to verify whole-file signature
E: signature verification failed
any ideas what could be causing this? Im pretty new to android... used to have an Iphone
ps: when I start CWM it says "This version of CWM manager should be used with CF-Root v5.0 or newer.
It appears you are running a different kernel. Various features has been disabled."
and also when entering recovery mode I get an error which says "Can't access to '/system/csc/XEF/system/"
my phone is a mess now ((
ive flashed kernel with cd-root 5.0 ..then seemed like cwm issue was fixed
then i added auto brightness update and now the phone is totally messed up :O
when phone started it didnt ask for pin... i keep hearing the samsung boot sound and the screen goes on and off with menu showing..
please someone help the noob (
i am able to go to recovery mode...any chance i can redo the last mess i did??
Ok, hope you have made a backup (nandroid or Titanium), because now that you are in this situation the best way to recover is to flash an other ROM (custom or stock) and wipe cache & Dakvik-cache, depending if you use a WIPE or NON-WIPE Rom, you might get back your "stuffs". Try first to flash a Stock NON WIPE ROM for your country for ex. and clear cache and dalvik and see how it goes, you might have to manually clear data from som apps that will FC (or even uninstall and reinstall them if clear data is not enough) but has long that you have access to CWM your note is not brick you can always "repair" it good luck.
When you wanted to try patch/mod apk:
- first verify it apply to your build (KKA or such)
- second do a nandroid, and if anythings goes wrong you can always restore to previous state
Good luck
PS: for the kernel missmatch it is not that big of a deal, some kernel have been built in order to have access to some features from CWM from the running OS itself while other does not, but has long that you can go manually in CWM you can do manually all things from there
jayGGjay said:
Ok, hope you have made a backup (nandroid or Titanium), because now that you are in this situation the best way to recover is to flash an other ROM (custom or stock) and wipe cache & Dakvik-cache, depending if you use a WIPE or NON-WIPE Rom, you might get back your "stuffs". Try first to flash a Stock NON WIPE ROM for your country for ex. and clear cache and dalvik and see how it goes, you might have to manually clear data from som apps that will FC (or even uninstall and reinstall them if clear data is not enough) but has long that you have access to CWM your note is not brick you can always "repair" it good luck.
When you wanted to try patch/mod apk:
- first verify it apply to your build (KKA or such)
- second do a nandroid, and if anythings goes wrong you can always restore to previous state
Good luck
PS: for the kernel missmatch it is not that big of a deal, some kernel have been built in order to have access to some features from CWM from the running OS itself while other does not, but has long that you can go manually in CWM you can do manually all things from there
Click to expand...
Click to collapse
thanks for the reply..
another noob q... when I rooted it the first time I just put the stock rom onm y sc card and flashed, but now since it wont go to the phone menu, my pc cants see my phone...
so the question is, how do i put the rom file on the phone to flash it?
I dont have a microsd reader either
btw
i did take a titanium back ..its on the phones sd card
Ok, do you have another phone or sdcard reader somewhere, in order to transfer the ROM in it then you can put it back in your NOTE and flash it. If not you are in a not so good situation, you can always go to CWM plug the usb cable, go to advance settings mount the sdcard and with adb you can push the ROM in your sdcard.
For adb, you have to install KIES to have to right driver, then download adb from android sdk then from a command prompt go to your adb folder (put the ROM in it) and then from the command "adb push MYROM /sdcard/" and you you should see it transfer to your sdcard.
For the titanium, it will be use only if you use a WIPE rom and once booted OK install Titanium and restore everythings. GL
jayGGjay said:
Ok, do you have another phone or sdcard reader somewhere, in order to transfer the ROM in it then you can put it back in your NOTE and flash it. If not you are in a not so good situation, you can always go to CWM plug the usb cable, go to advance settings mount the sdcard and with adb you can push the ROM in your sdcard.
For adb, you have to install KIES to have to right driver, then download adb from android sdk then from a command prompt go to your adb folder (put the ROM in it) and then from the command "adb push MYROM /sdcard/" and you you should see it transfer to your sdcard.
For the titanium, it will be use only if you use a WIPE rom and once booted OK install Titanium and restore everythings. GL
Click to expand...
Click to collapse
I used odin to flash the stock rom, rooted & now restoring now with titanium everything seems fine & dandy ..
Im not gonna touch anything until the ICS is out ..hehe
Merry xmas to you!
This little issue should not scare you that much, the things you should remember from that is to always make a nandroid backup before falshing anythings or changing things.
Do not stop "messing" around your phone because a that experience, go for it but REMEMBER ALWAYS HAVE A VALID BACKUP.
Merry Xmas to you and all the other too
jayGGjay said:
This little issue should not scare you that much, the things you should remember from that is to always make a nandroid backup before falshing anythings or changing things.
Do not stop "messing" around your phone because a that experience, go for it but REMEMBER ALWAYS HAVE A VALID BACKUP.
Merry Xmas to you and all the other too
Click to expand...
Click to collapse
well ..titanium backup screwed me pretty good... apparently sms/contacts was not backed up by default
For contact use google sync and your google accounts
For sms use SMS backup and restore or some other backup (some apk can backup your SMS in your gmail account also)
Sorry to hear for your "lost"
That is why you should always have a nandroid to be able to extract what (backup the working one, restore the old one backup your contaact and email, then restore your new ROM and restore your missing stuffs) is missing and restore to your new ROM
GL
jayGGjay said:
For contact use google sync and your google accounts
For sms use SMS backup and restore or some other backup (some apk can backup your SMS in your gmail account also)
Sorry to hear for your "lost"
That is why you should always have a nandroid to be able to extract what (backup the working one, restore the old one backup your contaact and email, then restore your new ROM and restore your missing stuffs) is missing and restore to your new ROM
GL
Click to expand...
Click to collapse
It was my own fault. I took for granted that titanium backed up everything by default I acrtually had sms backup/restore on the phone.. hehe
well... these stuff happen when Im on new platforms. Im gonna go trough this forum to figure more about flashing costume roms.

[Q]WhatsApp not sending/receiving media

Hello everyone. I've tried really hard to DO NOT create this thread. As it happens I have used all I know (which isnt much) to try to fix this problem but got no success.
So I've got a S4 GT-I9505. I've recently decided to root it mainly because I wanted full External SD-card access to some apps. Here are some facts about my rooting:
- I used TWRP;
- I used SuperSU;
- I kept the stock ROM. I personally dont have anything to complain about it so I didnt install any custom ROMs.
- I had a problem with Knox afterwards, the phone was rebooting and freezing. I made a backup on Titanium and then uninstalled every Knox-related app.
- The system worked nicely for days.
Then I decided to clean some garbage that I knew was present in my device, like ghost folders and foster files and such.
- I installed SD-Maid and Clean Master.
- On the same day, I switched my SIM card because of some personal issues. I'm brazilian but now living in Deutschland. The change of SIM cards (if it matters) was as follows: bought the phone > inserted brazilian SIM > inserted deutsch SIM > inserted brazilian SIM (due to a personal problem) > back to deutsch SIM. I'm telling you this because I'm not sure of how relevant it is. Just trying to give as much info as possible.
- I cleaned some **** with SD-Maid AND Clean Master.
What happened next:
- WhatsApp was broken. I couldnt receive any media (voice recordings, videos, images, nothing at all).
- I tried re-installing the App
- I tried to restore my WhatsApp backup from Titanium. No success*.
- I tried to restore my backup from TWRD. No success.
- I tried to change WhatsApp folder (on data/media) permissions to r-r-r---- and then back to 00775. No success.
- I tried re-registering my phone to whatsapp network. No success.
- I tried deleting whatsapp folder on data/media (WhatsApp FAQ recomendation). Thats when WhatsApp stopped also SENDING media. I couldnt simply send or receive through the app.
- I tried re-creating the WhatsApp media folder on data. No success.
- I tried a factory reset followed by a TWRD backup restoration. WhatsApp was once again SENDING, but NOT RECEIVING media. When my phone finished booting and the launcher loaded, I was immediately prompted by a WhatsApp message saying something like "Conection failed! Please verify your phone number. WhatsApp can only be installed in one device per phone-number" even though everything else internet-related was working just fine.
(* when I say NO SUCCESS, I refer to the fact that WhatsApp still not receiving/sending media, not that I failed to implement that given fix)
Now, when I wiped my phone to factory defaults, I noticed that in TWRD prompt it said something like "Wiping Data, EXCEPT data/media". My knowledge of the subject isnt great but I think it might be something with this folder.
Any thoughts?
Thank you very much in advance!
Do nothing. Delete your account from whatsapp and recreate it with the number you wish to use
My whatsapp works fine with a different no. And has a diff sim for calling.
Maybe to much of backup.. restore...bla bla..made it crash.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Venorian said:
- I tried re-registering my phone to whatsapp network. No success.
Click to expand...
Click to collapse
DeepankarS said:
Do nothing. Delete your account from whatsapp and recreate it with the number you wish to use
My whatsapp works fine with a different no. And has a diff sim for calling.
Maybe to much of backup.. restore...bla bla..made it crash.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
It was not very clear in my post, indeed, but yes I have tried that as well. Thanks for trying!
I would just take the shortcut.
- Backup the apps you want to backup with Titanium.
- Make a backup of Whatsapp from within the app.
- Wipe from TWRP recovery (I assume that's what you mean by TWRD). Use the option prepare for rom flash (don't know the excact words, but you understand when you see the option).
- Reflash the rom you are currently on with Odin (or flash a custom rom).
You can also just skip the wiping part and just flash the rom with Odin again. I always like to start from scratch if something goes wrong, but it should probably work without the wipe.
Then restore the apps you want to restore. Whatsapp should probably be working now.
You can spend many more hours finding a solution, but my guess is that SD-maid or Clean Master deleted something it should not have. Always be carefull with those kind of apps. I don't really like those apps because the benefit you get from them is limited.
GOT A FIX!
After 2 days of hitting my head on the wall with this, I came up with a solution.
My girlfriend has the exact same phone as me (though I think any rooted android with WhatsApp installed would do).
I entered her data/media/whatsapp folder and created all the folders that were missing on my own folder (deleted by CleanMaster just for being empty). Then I gave all the folders the exact same permissions (rwxrwx--x or 0775) as my girlfriend's device and voila! It's working perfectly!
Now just for future reference and to feed my curiosity: why does factory reset through TWRP do not also wipe data/media? If this folder were wiped, I would get a fresh WhatsApp install and the problem would have been gone sooner. I kinda dont understand the folders' structure in my phone. Sometimes it looks like I can get to the same very place using diferent paths (like /data/ OR /emulated/ OR /0/ OR /sdcard/).
Anyway, thanks people! Though I figured it all by myself, this forum still rocks!
Venorian said:
GOT A FIX!
After 2 days of hitting my head on the wall with this, I came up with a solution.
My girlfriend has the exact same phone as me (though I think any rooted android with WhatsApp installed would do).
I entered her data/media/whatsapp folder and created all the folders that were missing on my own folder (deleted by CleanMaster just for being empty). Then I gave all the folders the exact same permissions (rwxrwx--x or 0775) as my girlfriend's device and voila! It's working perfectly!
Now just for future reference and to feed my curiosity: why does factory reset through TWRP do not also wipe data/media? If this folder were wiped, I would get a fresh WhatsApp install and the problem would have been gone sooner. I kinda dont understand the folders' structure in my phone. Sometimes it looks like I can get to the same very place using diferent paths (like /data/ OR /emulated/ OR /0/ OR /sdcard/).
Anyway, thanks people! Though I figured it all by myself, this forum still rocks!
Click to expand...
Click to collapse
Good that you found a solution.
It would be bad thing if the custom recovery would standard wipe data/media because that would wipe your entire internal sd. People that flash roms don't want that to happen. You can still wipe it from the recovery, it's just in a different place then the standard wiping.
Lennyz1988 said:
Good that you found a solution.
It would be bad thing if the custom recovery would standard wipe data/media because that would wipe your entire internal sd. People that flash roms don't want that to happen. You can still wipe it from the recovery, it's just in a different place then the standard wiping.
Click to expand...
Click to collapse
So basically its just a matter of keeping your apps and app data? Not something system-damaging or system-related at all?
And thanks for your answer!
Venorian said:
So basically its just a matter of keeping your apps and app data? Not something system-damaging or system-related at all?
And thanks for your answer!
Click to expand...
Click to collapse
No your apps and data will be wiped. Basically every part that could interfere with a new rom is wiped. It's only the data on your internal storage that is kept. So apps (like Whatsapp) also write data to your internal storage and that won't get wiped.
/system
/data (excluded /data/media)
/cache
and a few more will be wiped.
(There are more parts that don't get wiped, but that are parts that neither an app or you will ever touch.)
Now the problem is back. I can't really understand what happened.
I rebooted my phone just to check if everything was OK and then to do a new backup in TWRP.
Checked WhatsApp and the problem was back. Then I went to see the files and some folders that I've just copied were gone! The WhatsApp main folder on data/media was still there, but some subfolders were simply missing. I also noticed that my copy of that folder on my External SD-card was also gone! Like WTH?!
Any help will be much appreciated.
P.S.: and to my happiness, copying the files once again (as I've done before) simply doesnt work. This is driving me crazy, seriously.
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
-Ric- said:
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
Click to expand...
Click to collapse
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Venorian said:
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Click to expand...
Click to collapse
Do as I suggested. Start from a blank sheet and stay away from those rom cleaners for now.
You could just take a clean custom rom, then you don't have to worry about deleting those knox stuff and rerooting again.
Venorian said:
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Click to expand...
Click to collapse
i honestly didn't attempt a factory reset because i wanted to keep all my stuff, so i just flashed the stock rom on odin and everything worked out fine, was the only way i was able to fix it
-Ric- said:
i honestly didn't attempt a factory reset because i wanted to keep all my stuff, so i just flashed the stock rom on odin and everything worked out fine, was the only way i was able to fix it
Click to expand...
Click to collapse
By doing this I'll have to reroot, right? Do you think it is a problem if I recover my backup from TWRP after flashing the stock rom?
Dont wanna go through the configs and app installing all over again.
Venorian said:
By doing this I'll have to reroot, right? Do you think it is a problem if I recover my backup from TWRP after flashing the stock rom?
Dont wanna go through the configs and app installing all over again.
Click to expand...
Click to collapse
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
-Ric- said:
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
Click to expand...
Click to collapse
Here is your stock firmware: http://www.sammobile.com/firmwares/3/?download=33568
Tkkg1994 said:
Here is your stock firmware: http://www.sammobile.com/firmwares/3/?download=33568
Click to expand...
Click to collapse
This is for switzerland, isnt it? A Brazilian version would be most welcome! I'm currently downloading one from this thread: http://forum.xda-developers.com/showthread.php?t=2265477
-Ric- said:
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
Click to expand...
Click to collapse
Sure! Thank you for your help!
Just a side note: while downloading the stock rom, I found this and installed the given app (Folder Mount) just to check. As soon as I opened it, it pop'd a message saying that he identified a crucial problem with my /bin/sdcardwhatever file. So yes, I'm confident that your solution will be the one to fix my problem. Let's see...
Also thanks for Lennyz1988 for your suggestion. Your fix seems a little bit... harder?... for me, but if this one doesnt work I'll try yours and post the results. BTW, where do I find a clean custom ROM? Thank you!
Venorian said:
This is for switzerland, isnt it? A Brazilian version would be most welcome! I'm currently downloading one from this thread: http://forum.xda-developers.com/showthread.php?t=2265477
Sure! Thank you for your help!
Just a side note: while downloading the stock rom, I found this and installed the given app (Folder Mount) just to check. As soon as I opened it, it pop'd a message saying that he identified a crucial problem with my /bin/sdcardwhatever file. So yes, I'm confident that your solution will be the one to fix my problem. Let's see...
Also thanks for Lennyz1988 for your suggestion. Your fix seems a little bit... harder?... for me, but if this one doesnt work I'll try yours and post the results. BTW, where do I find a clean custom ROM? Thank you!
Click to expand...
Click to collapse
Cause you want a Brazil version, here you go : http://www.sammobile.com/firmwares/3/?download=31097
Lennyz1988 said:
I would just take the shortcut.
- Backup the apps you want to backup with Titanium.
- Make a backup of Whatsapp from within the app.
- Wipe from TWRP recovery (I assume that's what you mean by TWRD). Use the option prepare for rom flash (don't know the excact words, but you understand when you see the option).
- Reflash the rom you are currently on with Odin (or flash a custom rom).
You can also just skip the wiping part and just flash the rom with Odin again. I always like to start from scratch if something goes wrong, but it should probably work without the wipe.
Then restore the apps you want to restore. Whatsapp should probably be working now.
You can spend many more hours finding a solution, but my guess is that SD-maid or Clean Master deleted something it should not have. Always be carefull with those kind of apps. I don't really like those apps because the benefit you get from them is limited.
Click to expand...
Click to collapse
-Ric- said:
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
Click to expand...
Click to collapse
I just realized both solutions are the same, LOL.
ODIN just finished flashing the stock rom. Will update soon with the preliminary results.
Apparently it did NOT work. Not completely at least.
WhatsApp is now once again making voice recordings and receiving them as well, but is not handling any other kind of media. Mushroom Wars (the game I talked about earlier) is also not loading.
The system looks just it was before, only without root (I know that was expected).
Don't know what to do now.
Just one more question: how much of a problem is it restoring a backup using TWRP? I mean, in a scenario in which I get this problem fixed, I couldnt simply restore any backup due to the possibility of screwing my internal storage thing all over again?

Reset S4 with broken LCD

Hi guys, i've broken my Galaxy s4 lcd some day ago, and yesterday i've decided to sell it on ebay.
But now i have to wipe it. The problem is that i am running a custom Touchwiz rom and Philz touch recovery. So i don't think i can use Kies to make a factory reset.
I can use Odin to flash a stock image etc... But i don't know how to solve completely my problems.
Can someone help me? Thx
http://forum.xda-developers.com/showthread.php?p=41392134
Take help from this
"If someone helps, never forget to hit thanks ? "
DeepankarS said:
http://forum.xda-developers.com/showthread.php?p=41392134
Take help from this
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Thank you for the replay.
However, the Galaxy S4 doesn't have fastboot mode, but only download mode and recovery mode, so I don't know how to use the commands...
OmniSlyfer said:
Thank you for the replay.
However, the Galaxy S4 doesn't have fastboot mode, but only download mode and recovery mode, so I don't know how to use the commands...
Click to expand...
Click to collapse
Odin will fix it.
Flash the stock ronin Odin. All your user data will be (sort of) removed.
A skilled user could still recover your user data' but most people won't even know its there.
You will not need the phone's screen to work at any point in the Odin process.
Skipjacks said:
Odin will fix it.
Flash the stock ronin Odin. All your user data will be (sort of) removed.
A skilled user could still recover your user data' but most people won't even know its there.
You will not need the phone's screen to work at any point in the Odin process.
Click to expand...
Click to collapse
Oh ok perfect
I've just finished to flash the stock rom, I hope evrything worked fine. I'll try to install Kies3 to see if I can maybe do another wipe or something else to delete definately all my data inside (including photos etc...). Any suggestions?
OmniSlyfer said:
Oh ok perfect
I've just finished to flash the stock rom, I hope evrything worked fine. I'll try to install Kies3 to see if I can maybe do another wipe or something else to delete definately all my data inside (including photos etc...). Any suggestions?
Click to expand...
Click to collapse
Odin will wipe the data as well as Kies will.
But neither really removes the data. Both just remove the directory structure which makes it easy to sort the data.
To really remove the data you need to overwrite it with new data. That is much more difficult to do without access to the screen on the phone.
You could do it in recovery with the device mounted via usb to a computer. But you generally need to select that in recovery using the touch screen.
You can also push data to the device to overwrite using adb, but its more difficult.
All in all though...unless you have evidence of your participation in a crime on the phone, don't be so worried about it. It will be okay.
Skipjacks said:
All in all though...unless you have evidence of your participation in a crime on the phone, don't be so worried about it. It will be okay.
Click to expand...
Click to collapse
Hahahahahahah
Skipjacks said:
Odin will wipe the data as well as Kies will.
But neither really removes the data. Both just remove the directory structure which makes it easy to sort the data.
To really remove the data you need to overwrite it with new data. That is much more difficult to do without access to the screen on the phone.
You could do it in recovery with the device mounted via usb to a computer. But you generally need to select that in recovery using the touch screen.
You can also push data to the device to overwrite using adb, but its more difficult.
All in all though...unless you have evidence of your participation in a crime on the phone, don't be so worried about it. It will be okay.
Click to expand...
Click to collapse
Ahahah. Thank you so much for the explanation
I think the buyer will find some photos of me in the phone, i hope he will not die coz of my ugly face
I think this thread can be closed.
Skipjacks said:
Odin will wipe the data as well as Kies will.
But neither really removes the data. Both just remove the directory structure which makes it easy to sort the data.
To really remove the data you need to overwrite it with new data. That is much more difficult to do without access to the screen on the phone.
You could do it in recovery with the device mounted via usb to a computer. But you generally need to select that in recovery using the touch screen.
You can also push data to the device to overwrite using adb, but its more difficult.
All in all though...unless you have evidence of your participation in a crime on the phone, don't be so worried about it. It will be okay.
Click to expand...
Click to collapse
Since Google implemented Trim in Android 4.3, it's impossible (as of yet) to recover deleted data. I tried several guides here on XDA on data recovery and none of them work anymore.
See for example this article.
http://forensic.belkasoft.com/en/why-ssd-destroy-court-evidence
So basically if you delete a file or format your system, the data is really gone.
Lennyz1988 said:
Since Google implemented Trim in Android 4.3, it's impossible (as of yet) to recover deleted data. I tried several guides here on XDA on data recovery and none of them work anymore.
See for example this article.
http://forensic.belkasoft.com/en/why-ssd-destroy-court-evidence
So basically if you delete a file or format your system, the data is really gone.
Click to expand...
Click to collapse
That article was one of the most awesome nerdy things I ever read. I had no idea about the garbage collectors on solid state memory.
Skipjacks said:
That article was one of the most awesome nerdy things I ever read. I had no idea about the garbage collectors on solid state memory.
Click to expand...
Click to collapse
From my experience, flashing stock firmware with Kies DOES NOT wipe the user data/files from phones SD card. I have to always do factory reset from stock recovery to wipe it.
tomtro74 said:
From my experience, flashing stock firmware with Kies DOES NOT wipe the user data/files from phones SD card. I have to always do factory reset from stock recovery to wipe it.
Click to expand...
Click to collapse
It wont ever wipe the external sd card
The internal sd card should depend on the tar file and if it formats that partition or not.
I never really paid attention to it myself because I have never had to flash a full stock restore on my S4 so I have no idea what the standard for S4 firmwares is.
The internal data partition though should be wiped with a full stock firmware in odin every single time.
Skipjacks said:
It wont ever wipe the external sd card
The internal sd card should depend on the tar file and if it formats that partition or not.
I never really paid attention to it myself because I have never had to flash a full stock restore on my S4 so I have no idea what the standard for S4 firmwares is.
The internal data partition though should be wiped with a full stock firmware in odin every single time.
Click to expand...
Click to collapse
Well, it's not. Believe me. I used to flash stock rom on S4 number of times and I can confirm that flashing stock rom with Odin DOES NOT WIPE any user data. Your photos and other files stays intact as well as the apss ( you may loose some apps internal data ) until factory reset is performed either from stock recovery or from rom itself.
tomtro74 said:
Well, it's not. Believe me. I used to flash stock rom on S4 number of times and I can confirm that flashing stock rom with Odin DOES NOT WIPE any user data. Your photos and other files stays intact as well as the apss ( you may loose some apps internal data ) until factory reset is performed either from stock recovery or from rom itself.
Click to expand...
Click to collapse
Well how about that.....you learn something new every day!
OmniSlyfer said:
Hi guys, i've broken my Galaxy s4 lcd some day ago, and yesterday i've decided to sell it on ebay.
But now i have to wipe it. The problem is that i am running a custom Touchwiz rom and Philz touch recovery. So i don't think i can use Kies to make a factory reset.
I can use Odin to flash a stock image etc... But i don't know how to solve completely my problems.
Can someone help me? Thx
Click to expand...
Click to collapse
if your S4 opens, just connect it to the PC and then the internal memory will appear
delete whatever you wants

Locked out of Galaxy S5

Recently I was abroad and while I let my little cousin play with my phone he somehow changed the lock code of the phone. Usually I would've tried using Android device manager to unlock the device, but since I was abroad my APN setting changed and my phone doesn't have any internet while I turn data on. Now I made a backup using CW recovery, but when I restore using the backup, the pin lock screen comes on. Is there any way I can recover my data from the backup while getting around the lock code? If someone can help me with this, I'll really appreciate it.
Retrieving data is not possible, keep put wrong password and it will prompt u to unlock ur phone with google account or samsung account (not sure which), i dunno if it needs internet, try it. Otherthan that, i dont think it is possible, S5 looks pretty secure compared to previous models.
Sachitoge said:
Retrieving data is not possible, keep put wrong password and it will prompt u to unlock ur phone with google account or samsung account (not sure which), i dunno if it needs internet, try it. Otherthan that, i dont think it is possible, S5 looks pretty secure compared to previous models.
Click to expand...
Click to collapse
Thanks for your reply. So, there's no way I can bypass the lock screen even with the backup? I put in the password for more than 30 times hoping it'd ask for Google password, but it didn't
Oh so u got cwm backup? Then you maybe can, put it to microSD, and put to ur pc, and use some basic softwares like winRAR, 7zip etc to see the file, it maybe works! or?
Sachitoge said:
Oh so u got cwm backup? Then you maybe can, put it to microSD, and put to ur pc, and use some basic softwares like winRAR, 7zip etc to see the file, it maybe works! or?
Click to expand...
Click to collapse
Yeah I have a CWM backup, but when I restore it for some reason the PIN lock shows up. What should I be extracting like data or system or something else?
Sachitoge said:
Oh so u got cwm backup? Then you maybe can, put it to microSD, and put to ur pc, and use some basic softwares like winRAR, 7zip etc to see the file, it maybe works! or?
Click to expand...
Click to collapse
This is what I've done so far ---
From CWM , custom restore and just selected data, then the backup of choice was selected. Once the restore was done, the system rebooted. And after that the phone came back to the PIN lock screen.
dhman06 said:
This is what I've done so far ---
From CWM , custom restore and just selected data, then the backup of choice was selected. Once the restore was done, the system rebooted. And after that the phone came back to the PIN lock screen.
Click to expand...
Click to collapse
During backup, did you backup BEFORE you were locked? if yes, then restore system partition and it will solve without touching your data. keep me informed with your progress, it sounds interesting.
Sachitoge said:
During backup, did you backup BEFORE you were locked? if yes, then restore system partition and it will solve without touching your data. keep me informed with your progress, it sounds interesting.
Click to expand...
Click to collapse
I backed up after I was locked out.
The backup it's just all partitions compressed and archived, all your files are in the backup. It doesn't really matter if it was locked or not
It's out of my knowledge then, im sorry.

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