OK Google doesn't respond after certains phone calls - Samsung Galaxy S8 Questions and Answers

Hello every one.
I own a french Galaxy S8 bought with SFR (a french carrier).
After certains phone calls (Voice mail, Customer Services) and if the other person hangs up ok google is not reconized anymore.
I tried to flash other firmware, reset the phone, unistall google, clear google data but that's not helping at all.
The only fix is to kill google app via the setting but it's stop working as soon you do a "bad" phone call.
My girlfriend's S7 have the same problem...
The only solution I found is to install newer versions that i can't find in the playstore of google app, play store and google play services taken form apkmirror. The issue is still here but I have to do more calls to trigger it. Strange fact but the last beta of the google app works worse than the previous (behave like the play store version).
I thought turning off the wifi will help because my S8 and my girlfriend S7 have this in common but it doesn't help.
I'm very perfectionist so i had search this issue from weeks but no solition found.
Sorry for my english, I'm French.
Any ideas ?
Have a nice day.

http://updato.com/firmware-archive-select-model?q=g950f&rpp=15&r=SFR&order=date&dir=desc&exact=1 load the firmware and flash retry about Odin.
if that not work , you have warrenty or ROOT and use coustum rom

I will give it a try !
EDIT : didn't work

And today there is a newer version on the playstore that works worse that the apkmirroir version.
Don't think is hardware : if it was all the version will do the same !

Up ?

I think I may have the same problem.

Did you solve it ? Any ideas ?

Related

android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...

Can't establish a reliable data connection to the server

i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App

Viber problem. Disconnected. Messages and calls are unavailable

I'm having a problem with viber which started a few days ago. Whenever i try to message someone it says 'Disconnected. Messages and calls are unavailable'. Meanwhile my wifi is working perfectly well with other apps. Is this problem known to viber?
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.
Hi,
It seems that there is some kind of block on Viber in your region. We are currently investigating the situation in Oman and will post any new updates on our support page: http://support.viber.com/
okizen said:
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.
Click to expand...
Click to collapse
Me too...!
I am from Sweden and I have used Viber for a long time, all over the world (not that I think that matters now, but it always worked on my phone).
But since today (April 1st 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable"
Yet I can still update my contacts, update my profile and download new stickers... But I cannot talk to my friends, which at the moment is extremely important -and we would all hate to have to resort to Skype (or any other app for that matter).
I went in on Play Store and I saw there was an update, but no change for the connectivity after installing it.
I sometimes use my 3G connection, but mostly I use my home WiFi -which is what I am on right now, so there's no problems with connection at all (seeing as how ALL my other apps still work and connect).
Also, when trying to email a backup I am not allowed to choose ANY app that could successfully perform this task -no browsers at all, just other messaging apps like whatsapp, secure chat, bbm etc.
Not that I know why there's even a choice for backing up msg history if I can't restore it...? "Here you are, sir... This is the backup of everything you hold dear in this place -BUT YOU MAY NEVER BE ABLE TO VIEW OR ENJOY IT AGAIN!!! (except for -maybe- when you login to your email)"
So... What's the deal, will I (and all my friends) have to select another app, or is this a passing thing?
EDIT:
My friend in Switzerland confirms the same msg there... So I guess it's temporary
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. California
2. The issue began this morning, at 9:30
3. No changes on OS. I was just using it the night before i went to bed
4. No other applications installed. First time it happened and its been half day already
Hi!
We appreciate your loyalty! We're lucky to have such amazing users!
Viber should be back up and running!
As far as your backup goes, if you have an email app installed on your phone, Viber should default to that email app in order to complete the backup option. If you continue experiencing this issue, please let us know. Additionally, we are researching a future feature that will let you restore your message history.
dustylambo said:
I am from Sweden and I have used Viber for a long time, all over the world (not that I think that matters now, but it always worked on my phone).
But since today (April 1st 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable"
Yet I can still update my contacts, update my profile and download new stickers... But I cannot talk to my friends, which at the moment is extremely important -and we would all hate to have to resort to Skype (or any other app for that matter).
I went in on Play Store and I saw there was an update, but no change for the connectivity after installing it.
I sometimes use my 3G connection, but mostly I use my home WiFi -which is what I am on right now, so there's no problems with connection at all (seeing as how ALL my other apps still work and connect).
Also, when trying to email a backup I am not allowed to choose ANY app that could successfully perform this task -no browsers at all, just other messaging apps like whatsapp, secure chat, bbm etc.
Not that I know why there's even a choice for backing up msg history if I can't restore it...? "Here you are, sir... This is the backup of everything you hold dear in this place -BUT YOU MAY NEVER BE ABLE TO VIEW OR ENJOY IT AGAIN!!! (except for -maybe- when you login to your email)"
So... What's the deal, will I (and all my friends) have to select another app, or is this a passing thing?
EDIT:
My friend in Switzerland confirms the same msg there... So I guess it's temporary
Click to expand...
Click to collapse
awesome!
Viber Team said:
Hi!
We appreciate your loyalty! We're lucky to have such amazing users!
Viber should be back up and running!
As far as your backup goes, if you have an email app installed on your phone, Viber should default to that email app in order to complete the backup option. If you continue experiencing this issue, please let us know. Additionally, we are researching a future feature that will let you restore your message history.
Click to expand...
Click to collapse
I guess we are equally lucky to have such dedicated people working on such a great app...
Sorry to have come off as such a douche, but when stuff won't work the way it was meant to I sometimes loose my s*** :silly:
Anyway, looks like it's working now, no problem.
Thank you so much for your quick response!
Viber problem on ipad
okizen said:
Hi,
1. I'm from the Sultanate of Oman and on the Nawras network.
2. The problem started only a few days ago but I've been using it on my Galaxy S4 LTE KitKat 4.4.2 for several weeks without any problems
3. My phone has been rooted for several months now.
4. I had recently installed Samsung Chaton.
Thanx.
Click to expand...
Click to collapse
Hi, I am from Macedonia and since yeasterday I am not able to use viber on my ipad. I keep receiving the same message: disconnected.messages and calls are unavailable.Could you please help?
Thanks
Viber Disconnected even with strong wifi
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. Singapore
2. Its been working since i bought the phone last year. I didnt change anything n suddenly it stopped working.
3. No
4. No
1. Iran (we need it desperately in this country)
2. about 10-14 hours ago it was working.No.No
3. No
4. No
Thanks for your (best) app
---
Update:
Thanks
same in Australia.
1. Australia
2. Almost 10 hours ago
3. no
4. no
viber problem
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
1. Croatia
2. Was working perfectly this morning then suddenly disconnected on both of my devices. No upgrades.
3. No
4. No
thanks
Hi there, pls provide me with the following details:
1. Serbia
2. I have used Viber for a long time, all over the world
But since today (June 16th 2014) I get the same ominous message stating "Disconnected. Messages and calls are unavailable
4. No
Thanks for your help!
please provide me with the following details
1. Moldova
2. Was working perfectly this evening and suddenly disconnected. No upgrades.
3. No
4. No
thank you
with best regards
zohrah said:
1. Singapore
2. Its been working since i bought the phone last year. I didnt change anything n suddenly it stopped working.
3. No
4. No
Click to expand...
Click to collapse
Serbia, happening for the past few days on my ICS Android, as well. I am also the only person I know who is unable to change the conversation background, ever since the first time I've used Viber! :crying: I have been using it for a few months, and did an update or two, but it worked fine after both of them, except for the background issue. And now this with the disconnect...
Viber Team said:
Hi there, pls provide me with the following details:
1. where are you from?
2. When did the issue first begin? After upgrading Viber? After upgrading the operating system?
3. Have you made any changes to your phone’s operating system settings?
4. Were any other applications installed shortly after the issue began?
Awaiting your reply. Thanks for your help!
Click to expand...
Click to collapse
I am from Agleria
and i am having the same problem
it started today, i didn't do any changes lately
i tried to uninstal Viber then reinstal it
but still having the same problem help!
Dear Viber team,
How is the issue now? I'm having the same problem and expecting a support from you. I'm using Z10-003
viber disconnected messages and calls unavailable using lg gflex
hi,
please advise. ive been using viber ever since and a few days back until now i cannot connect anymore using wifi. but when connected data mobile work fine. im here in dubai uae, etisalat as isp in wifi then du if im in mobile. is this a problem with etisalat? note that we are using viber before and it was a few days back when it stops working with etisalat.
hope you can help me. thanks
b.r,
mary
1. Philippines
2. Started to be "Disconnected" 2 weeks ago when Im using viber thru wifi but then I use data, no problem. I thought its just a temporary technical difficulty but up to now its still "Disconnected"
3. No
4. No.

Turning ON Google Now

I live in Singapore but recently I came to Iran, for some reasons I had to factory reset my phone, and when I try to turn on google now it says not available in your country, when I came from Singapore it was working fine. With kitkat, it is possible by disabling Play Services like THIS but I use Lollipop and it does not work and What ever I do it finds out I'm in Iran. I used Fake Location, US VPN, a foreign sim card but it does not work. The problem is that Play Services it more involved in Lollipop and controls most of google futures. I'm getting a Moto 360 next week so I really want google now. Is there Any Solution?!?!?!?

LINE not working?

Ever since I switched to Mi 9T I cannot use certain apps such as LINE, signal, and WeTransfer. My first thought is that they don't work because I deleted google play services (and other google stuff) which is what Signal asks for. But I was able to use LINE and signal on my OnePlus One running on LineageOS which also lacked google play services so I don't see why it should be a problem now. I just updated the phone to the latest version MIUI Global 11.0.4 and also updated the LINE app but without luck.
Another app that doesn't work properly is Duolingo which frequently crashes after completing one lesson after which I need to force close it and then restart.
If anyone can explain this phenomenon please let me know.

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