Mobile data problems - Huawei P10 Plus Questions & Answers

Have a P10 Plus with c636151 and have been having problems maintaining mobile data. I originally had issues with even getting data when restoring info using hicloud and ended up having to restore and set up as a new phone. Any ideas? Have tried the normal stuff. Reboot. Clear cache. Factory reset. Network reset. Originally had flashes fRomgenisis and got nrd90m test keys so had to rebrand to c636 using funkyhuawei.

Do you have the correct APN settings?
I'm having same problem sometimes, when driving from location to location the signal switch from 4g to 3g i lose data connection and Never comeback till i reboot the phone.

gm007 said:
Do you have the correct APN settings?
I'm having same problem sometimes, when driving from location to location the signal switch from 4g to 3g i lose data connection and Never comeback till i reboot the phone.
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Yes. Double and even triple checked. It's working fine today no weird stuff. I think WiFi+ may have caused an issue. No wifi+ on as I left for work this morning and no data interruption.
But I will also say restoring backups from hicloud from a prior base caused issues for me so if anyone runs into issues you may have to set up new.

After activating wifi+ I soon encountered frustrating connectivity issues, with both mobile and wifi data. Luckily disabling wifi+ solved the problem for me- it's a "feature" I see no reason to use again...

The data issues have resurfaced after about 4 days of no issues. I will be switching back to my OnePlus 3t and returning the P10 Plus. Huawei really screwed the pooch on this phone.

I'm having the same issues with a VKY-L29 in North America with T-Mobile and roaming in Canada. It will show 4g as still connected but all data will just stop working.
If I restart the phone, data will work again for about 1-2 minutes, then stop again.
Sometimes, if I leave the phone on, it will fix itself.
I just tried turning off Wifi+, to see if that fixes it.
I will report back if it happens again.
I love this phone, but the battery drain and this data issue is making me wish that I held onto my Mate 9.

same annoying issues here on Huawei P10 VTR-L29, I turned off WiFi+ a few days ago, but problems came back .... wtf ...

Related

[Q] 3G/ data connection turns off spontaneously

I have a very annoying problem:
For some reason the data connection on my Legend turns off spontaneaously. Only way to turn it on again is by turning on/off flightmode or data connection.
Because of this I'm missing out on emails, facebook updates and whatsapp messages. Very, very annoying.
It should just work in my opinion -i.e. have a stable, permanent data connection . Btw, I have tried with my sim in another phone and then the connection is stable. So I am sure it is hardware/software related.
Anyone? Thanks!
I get the same issue if I'm out of range for extended periods of time. Almost as if the Legend forgets to search for signal again. A reboot fixes it in the short term
3G/ data connection turns off spontaneously
I have a same issue on my Legend, hoping that someone will come up with a fix...!
I also had this issues with CM-6.1 after 3 month without any problems.
Today i updated to CM-7.0-RC4 and the problem is gone and hopefully don't come back (Was gone before i updated the radio)
anyone has some useful idea in this topic? i am also ccping with this problem. syncing worked for 4 months and but since then it just disconnect from mobile data network and i have to force it to connect again. I have stock 2.2 rom anyway.
have any of you tried factory reset to solve this problem? it is a bug, i think and man, we sometimes miss important things.

[Q] Data Connection shutting off on Xoom?

I've had my Xoom since the beginning of March and this is the first time I've had this issue.
Earlier today my 3G wasn't working. I go to my settings and try to turn off the mobile network and then turn it back on. That didn't work, so I restarted the tablet. Connects to 3G no problem.
I come back from lunch and the same thing happens. I go to the settings and try to turn off and back on the mobile network. No dice. Reboot, 3G is back.
What gives? Anyone having this problem? Running 3.1 not rooted.
Well, this is an old thread - but I was doing my due diligence by searching before posting a question and this is the closest I could find. In fact, it exactly describes my recent troubles. I had to power cycle my Xoom 4 times yesterday to restore data. Turning data off and back on didn't restore data. Only a power cycle resolves it, for a while...
I live in a 3G only area. I just got my Xoom back from Moto service, after it got stuck in the Honeycomb boot screen animation for the 4th time in 6 months. Since getting it back, I've had these data connection issues. It's strictly stock OS, by the way. Android version 3.2.6 and build HLK75H
If it did it daily, I'd say it's a tablet issue. But yesterday was full of reboots and today it's been fine all day. Sound like a known issue or perhaps just a Verizon data problem?
thanks all!
Well I had something similar but reboots didn't fix it. Sent mine in for the LTE upgrade and returned with signals barely 50% and not staying connected, in either LTE/cdma or cdma modes. I took mine to work and inspected under a scope and saw cold solder joints on all the antenna connectors for the center pin. Reflowed them all and signal strength back up and not dropping data. Not sure if this would apply to you.
Thanks, Tiger. I think my Xoom issue is different since, when I DO have data connection, the signal strength is fine. And reboots restore my connection.
I have discovered that I can force this to happen by leaving an area with wifi coverage. My Xoom now consistently won't transfer from wifi to 3G. As an experiment, I turned off wifi today and it's been fine all day - running only 3G. But, if I have wifi on the transition from wifi to mobile seems to choke it.
data issues too
Mine used to be just fine. After the 4g upgrade I am now having these same disconnect issues as well. Should have never let it out of my hands... I am thinking it is time to root and rom and hope it is a software issue.
rossvtaylor said:
Thanks, Tiger. I think my Xoom issue is different since, when I DO have data connection, the signal strength is fine. And reboots restore my connection.
I have discovered that I can force this to happen by leaving an area with wifi coverage. My Xoom now consistently won't transfer from wifi to 3G. As an experiment, I turned off wifi today and it's been fine all day - running only 3G. But, if I have wifi on the transition from wifi to mobile seems to choke it.
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Well what your describing sounds more like an app causing the problem. One of ur apps is holding onto the radio (wifi or cell) and is not letting go so the tab can switch properly. Since you sent it in for repair I would assume you made backup before it went in and you just restored it all. Which if the cause is not an app, then one of the system apps restored data conflicts with what's in there now.
If you used titanium backup I would perform a full back up, wipe your tab back to default state. At this point just give your tab a dry run (just skip sign in and adding accounts so google doesnt restore your apps) and use wifi/cell, browse web, for while to see if problem continues. If not then restore "missing apps and data". Not full restore. This way it only restores what's missing (which of course won't be the system apps/data). After this then things I would only restore in system apps would be browser favorites.

Mobile Data will not enable!! (Dynamic Kat)

I need help this is driving me insane!
I've been running Dynamic Kat Rom for about 6 months or so now. Everything was working fine then all of a sudden a week or two ago I noticed my mobile data is not enabling at all.
I can only connect on Wifi and only receive SMS.
I've tried
- Messing will all the data/network settings
- Turning Mobile Data on and off -- no effect
- Toggling Airplane Mode on and off as suggested in some places
- Wiping everything but Data and reflashing latest ROM
- Reseating the SIM card
- several other things I forgot..
I do see the carrier information in the top left (AT&T) and I am getting signal bars.. but not indicator for 4G/LTE/etc
I've been messing with this for a week now and it's driving me insane.. I can't get a connection anywhere unless I'm on Wifi.
Anyone have any suggestions? I'm not super phone savvy, but willing to try any suggestions anyone may have.
Hmmm.. weird.
So I called AT&T and asked them about it.. figuring it could possibly be a carrier issue.
They told me to try things I had already done 100 times.. turn the phone off and on.. turn wifi off... etc.
I turned Wifi off... (which I had done 50,000 times before) and 4G popped up.
I guess they did something. So.. guess it's resolved.
Problem has returned.. same issue. I will have 4G signal for hours and then all of a sudden it will drop completely and I can't get a data signal no matter what I do.
I see AT&T in the corner and have signal bars, so I AM getting some kind of signal.. but no data connection whatsoever.
It seems completely random and intermittent.. I can have data signal for days with no issues then I will lose it for days.
Restarting the phone 5-20 times sometimes fixes it.. but that's about it. Anyone have any ideas what could be causing this?
Bad signal / carrier issue?
Call them and report a fault in your area?
I have called them multiple times, they will reset the signal.. sometimes it will come back right away, sometimes it wont.
And this happens regardless of where I am. I know for a fact where I am right now has a great signal strength. I get 4-5 bars on average. But this also happens at home as well about 20 miles away, which also has a good signal, or anywhere I go really it can happen. This isn't in the middle of nowhere either, it's smack in the middle of SoCal (LA/OC)
I'm beginning to think it may be a SIM card issue or a hardware issue with the phone. I'm going to try asking them to send me a new SIM card.
Another thing I will notice is when I have a working 4G LTE connection, and I'm on Wifi... it will sometimes CONSTANTLY switch back and forth between wifi and 4G like every 10 seconds, even when I have full signal strength on Wifi and 4G.
Disable Smart Network Switching in WiFi settings
it's nothing but a buggy headache, disabling might fix most of your problems, almost certainly the constant switching back and forth
Yeah forgot to mention I have disabled that. It's disabled now. It solves the constant switching back and forth (when I actually have a data connection), but that's kind of a separate issue as the losing data connection.

Signal Issue

http://imgur.com/OXM5Xii
Is this a signal issue? I had MMS issues from before. I decided to do a factory data reset. Then this signal/wifi combo on the top right showed up in the photo listed on imgur. Or is this a bug? My wifi has been bad recently to add to it. No download booster or dev settings for aggressive handoff either. Any help is appreciated, thanks.
I noticed this on the first day I had my device (Wifi and LTE active at same time). Thereafter it went away. It may be that, on initial boot (or after factory reset), phone is communicating with network to send device info and status (IMEI, etc) to TMo. Once that's done, the simultaneous icons stop. Just a theory.
It comes and goes for me. I did two resets because of a phone dialer issue after using package disable pro.
you might want to chill on that PDP for now, until you get things sorted.
I've also seen the LTE icon pop-up on occasion while on WiFi. It seems to happen when the phone has been sitting awhile and I turn the screen on.

Losing mobile network

I have a stock t-mobile s7 edge device. It's losing the mobile network. I've noticed it a couple of months ago - it happened a few times but recently the problem is getting worse. It already happened 3 times this week.
Seems like completely random. Sometimes I notice it after I go somewhere with weak signal or no signal at all. Sometimes when I get back to an area with good signal it reconnects and sometimes it doesn't. Sometimes it shows the bars and says it's connected to t-mobile but 4g doesn't show up at all. So you can call but no internet. Sometimes no signal at all.
When it happens the only way to connect is to reboot the phone. Nothing else helps. If you try to connect to network manually - it can find t-mobile but unable to connect. just spins. Changing from lte to 3g or 2g also doesn't work.
I even tried to create a new APN - same thing.
Please heeeeelp...........
Last time this happened to me on another device, it was the sim card that had a problem. Have you tried with another SIM card?
No, but I don't believe it's a sim card related problem. Wife's phone has the same problem although less frequently. But she also travels less.
It looks like a configuration / firmware or maybe hardware issue to me.
I'm experiencing the same issue. It seems to happen when the phone loses signal completely like when deep inside a building. Then it won't reconnect to data or the network by itself.
From the first moment when I got my edge back in April I noticed that the radio performance was weaker than other phones. Then I got the Note 7 and same issue again. Then back to an s7 edge and the problem seems to be worse on this one specially after the latest software update.
Sent from my SM-G935T using XDA-Developers mobile app
My wife (s7) and me (s7 edge), as well as a co-worker (s7) are having this same issue.
Before it was happening occasionally, but after the last update its happening WAY more often.
Wiping cache seems to help with frequency, but still did not eliminate the problem. Hopefully it gets fixed with an update. I'm not sure how much longer I'll be able to put up with it.
Edit: I forgot to add a "simple" fix I've found that works almost all the time is to turn off mobile data, turn on airplane mode, turn off airplane mode, wait for signal, then turn on mobile data. Those steps in that exact order work for me most of the time.
So I've been having the same issues as everyone stated. The only fix is to reboot the phone, but who wants to that every time. I even changed the sim card!! I wish T-Mobile would get out of their feelings and start selling more flagship phones.
I have made the decision to jump to LG V20. I hope this issue doesn't exist with the LG.
I've just got my s7 edge and I'm sort of having same problem at home got 2 bars and sometimes goes to 4 bars but also wen I called someone the line was crackling but person said could her me fine so done a wiped cache and think it's sorted it now for the time being
(Edit ~ it's done it again could hardly hear person I was talking to)
Sent from my SM-G935F using XDA-Developers mobile app

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