https://www.youtube.com/watch?v=LmQ0cTMYXq8
It is a Droid Maxx 2 but since this sub-forum is far more active I thought I would post in here since it is the same phone?
I had a phone arrive today from a reseller and screen was like this on arrival.
Anyone know how to fix? Is it an easy fix to open the phone up and reset a cable or something?
Or I just RMA it?
Thanks.
Is the issue fixed?
mrw187 said:
https://www.youtube.com/watch?v=LmQ0cTMYXq8
It is a Droid Maxx 2 but since this sub-forum is far more active I thought I would post in here since it is the same phone?
I had a phone arrive today from a reseller and screen was like this on arrival.
Anyone know how to fix? Is it an easy fix to open the phone up and reset a cable or something?
Or I just RMA it?
Thanks.
Click to expand...
Click to collapse
Hi,
Were you able to fix the screen blank issue in your X Play?
My X Play has the same issue - no display, only random vibrations. Display turns on once in a while automatically, looks as if a TV signal cable is loose/disconnected.
Phone is with the dreaded lenovo service center, with no updates since last 3 days.
Thanks
Vipin
Related
Hey Guys, Can anyone help ?
I plugged my phone in to charge overnight like normal and when i unplugged it next morning the screen will not respond to taps. There are no cracks or damage to the screen and it hasnt had a bump.
A hard reset gets me as far as the calibration screen but again, cant do it.
Does anyone either have any ideas or can anyone recommend a good repair place in the uk ??
thanks.
Andy
AndyG said:
Hey Guys, Can anyone help ?
I plugged my phone in to charge overnight like normal and when i unplugged it next morning the screen will not respond to taps. There are no cracks or damage to the screen and it hasnt had a bump.
A hard reset gets me as far as the calibration screen but again, cant do it.
Does anyone either have any ideas or can anyone recommend a good repair place in the uk ??
thanks.
Andy
Click to expand...
Click to collapse
Hi Andy,
If you are familiar with rom flashing you could try it before sending to repair in case it's software related.
Good luck
Arrrrrrggghhh-bloody backlight/touch bricked!
I have the same issue and it's driving me nuts!!
pressing the screen bottom left quite hard puts the backlight back on but it goes off as soon as I take my finger off.
Having done a web search, it appears that this may be a firmware issue, but if so, why, after 9 months of trouble free use, has it only just happened?
I'd be very interested if anyone else has solved this issue. Is there patch or is it a hardware issue?
My otherwise excellent touch is effectively bricked-any help or suggestions at all would be appreciated!
A fix (sort of)
I bit the bullet and ordered a replacement LCD module online and fitted it. It worked, proving that there was indeed an issue with the original. Problem is, the quality of the new one is really bad so DON'T buy a replacement online is my advice. I've now sent my beloved Touch back to HTC to get it fixed...
Hopefully I'll have it back and working soon.
FIXED !
i know this is gonna sound weird but i bought a BENQ_E72 while my touch wasnt working and i kinda forgot about the touch in the meantime. Yesterday i came back to the touch and lo and behold its working perfectly. Screen align is working, taps are going through and i cant see a problem.
Now i have read a thread about the Digitizer filling up with dust and yes my front case does have 2 hairline cracks in it so i am thinking a strip apart, new case and clean and go from there if it does it again. Odd how leaving it to discharge compleely for a couple of months has 'cured' the problem
Just thought i would share this with you
AndyG
Hey guys
Just bought my moto x play. And on the same day it screwed on me. So after i got the phone i updated to Marshmallow, And left it in my room to charge. On my way back I realized my phone was not turning on. I turned it off and turned it back on but nothing happened. I only felt the vibration of the phone and seeing the screen light up black pixels (no idea what the proper term is)?
I can still use the camera with the twist gesture and i can still hear the phone taking photos when i click the volume rocker. But the screen is black and i cannot ue touchscreen to take phtos. I also noticed that the LCD lights up black again if i lift my phone up. Just like moto display would do with notifications. I also hear notifications on my phone but nothing else. I have serached for a fix but nothing anyone else have this porblem?
Danny_Cai said:
Hey guys
Just bought my moto x play. And on the same day it screwed on me. So after i got the phone i updated to Marshmallow, And left it in my room to charge. On my way back I realized my phone was not turning on. I turned it off and turned it back on but nothing happened. I only felt the vibration of the phone and seeing the screen light up black pixels (no idea what the proper term is)?
I can still use the camera with the twist gesture and i can still hear the phone taking photos when i click the volume rocker. But the screen is black and i cannot ue touchscreen to take phtos. I also noticed that the LCD lights up black again if i lift my phone up. Just like moto display would do with notifications. I also hear notifications on my phone but nothing else. I have serached for a fix but nothing anyone else have this porblem?
Click to expand...
Click to collapse
Most likely it's a hardware issue.Are you able boot into bootloader mode with screen working?
boot into recovery and factory wipe it.
black screen solution, check this out. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97329/p/30,6720,9050
effingbadluck said:
Most likely it's a hardware issue.Are you able boot into bootloader mode with screen working?
Click to expand...
Click to collapse
No I cant load anything. The screen turns of and on the same way moto display turns my screen on when i lift my phone up. But i can see the lcd is on but nothing is actually being displayed on my screen.
Danny_Cai said:
No I cant load anything. The screen turns of and on the same way moto display turns my screen on when i lift my phone up. But i can see the lcd is on but nothing is actually being displayed on my screen.
Click to expand...
Click to collapse
Most probably hardware issue. Get it checked in care center .
Sent from my XT1562 using Tapatalk
I faced similar issue with my previous droid maxx, phone was on but only the screen's backlight came up. It happened all of the sudden when I was watching youtube. I thought the LCD ribbon connection was loose so I disassembled the whole phone and put it back on but no success. I ended up leaving it on the desk and one day the screen woke up on its own. The battery was at 1%, not sure if that triggered anything that fixed the problem. Maybe you could leave the phone until it drains out the battery and see if it could work for you.
Another way is to get into fastboot or recovery and do a factory reset
Maybe the flex cable is loose or disconnected
Assuming you haven't unlocked the bootloader,ask for replacement.
effingbadluck said:
Assuming you haven't unlocked the bootloader,ask for replacement.
Click to expand...
Click to collapse
Yea I am. I have to wait until Monday for a reply
Hi Danny_Cai. I'm currently experiencing the same issue with my Moto Z play smartphone. So I wanted to ask, did you just replaced the phone in the store? And what was an actual cause of this problem?
Possible solution Motorola X-Play Back light Problem
Hi Danny,
I had a similar problem with my phone. Not under warranty so took the back cover off using a T3 star bit.
Radio Shack probably has it also.
Link:amazon.com/TORX-Driver-Phones-Small-Electronics/dp/B001BIEIA8(can't post active external links on xda yet)
Link:imageshack.com/a/img922/2433/ZC8f0f.jpg
At the bottom of my phone, there are two spring contacts. One was sitting loose and must have been causing some kind of problem. It fell out, and I did not reattach it. Haven't had a problem since.
Link:imageshack.com/a/img924/364/5cOdgc.jpg
It may be something as small as that. Not sure what it was for but haven't noticed any difference in the phone.
Hope you find your solution.
Craig
Guys i also have this issue, did u figured it out what exactly it is?
Hi,
I just bought Lenovo ZUK Z1 like a week ago. Today I'm seeing this issue where the back button led glows noticeable less bright that the recents button led. I thought it was software issue, so I flashed CM13 to the phone. But the issue still exists. Should I ask the vendor for replacing my phone? Is anyone else facing the same issue? Any solutions?
Thanks,
Airag
android_airag said:
Hi,
I just bought Lenovo ZUK Z1 like a week ago. Today I'm seeing this issue where the back button led glows noticeable less bright that the recents button led. I thought it was software issue, so I flashed CM13 to the phone. But the issue still exists. Should I ask the vendor for replacing my phone? Is anyone else facing the same issue? Any solutions?
Thanks,
Airag
Click to expand...
Click to collapse
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!
I had the same issue and returned the handset for a replacement
I had the same issue with both the initial unit and the replacement unit. Not to mention, severe heating at the top corners/sides. I got myself a one time refund.
This is really poor stuff from Lenovo. And I agree with what someone suggested in one of the review videos about Lenovo simply clearing the Zuk Z1 stock in India so that they can concentrate on Zuk Z2.
sahu.prashant said:
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!
Click to expand...
Click to collapse
I'm also experiencing similar issue. How did you turn off the LEDs?
shravanm said:
I'm also experiencing similar issue. How did you turn off the LEDs?
Click to expand...
Click to collapse
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
If you recently brought your device from Amazon, and it's not been over 10 ten days from the day when your device was delivered, and you love your Buttons Backlit, I'd recommend you get your device replaced.
The return procedure is quite easy, you might want to consider it.
sahu.prashant said:
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
If you recently brought your device from Amazon, and it's not been over 10 ten days from the day when your device was delivered, and you love your Buttons Backlit, I'd recommend you get your device replaced.
The return procedure is quite easy, you might want to consider it.
Click to expand...
Click to collapse
Thank you for the info. I'll try to get it replaced.
sahu.prashant said:
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!
Click to expand...
Click to collapse
I too have the same problem but..
How to turn off the LEDs ??
theaceamin said:
I too have the same problem but..
How to turn off the LEDs ??
Click to expand...
Click to collapse
Two post above you'll find the answer
All of us have that issue turn off backlight, problem solve.
Add me to this list. My left light has has no light and the right is really dim. Went to the place I purchased and they said I have it looked at. I will not receive it until the lights work I hope they don't replace it with a lemon with working lights
sahu.prashant said:
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
id like to just turn off the lights, but there is no option for this with my zuk z1. Buttons > Backlight > Uncheck Illuminate Buttons
I can only enable on screen nav bar; which turns off the lights... but i dont want the on screen nav bar... and i dont want to root.
Click to expand...
Click to collapse
Hey guys, so a few months ago I dropped my phone and the screen cracked, and I had a local repair place replace the screen for me. Well, the other day, my screen decided to no longer respond to touch but the phone is working fine besides that. (Oddly, when I first turn the phone off and back on, the screen will respond for a few minutes before no longer working.) I took the phone in the place that repaired the screen (they have a lifetime warranty) and they said that they put a new screen on and it still didn't work, so it wasn't the screen and suggested that it was a software issue. I factory reset my phone, and still have the same issue. A few questions:
1. Are they lying?
2. If not, if it's another piece of hardware, will Google warranty the phone since it's within a year, even though the screen has been replaced?
3. I've searched online to see if anyone else has had this problem, and nothing seems to be related to hardware, is it possible that it's software and if so, how do I fix it?
Thanks!
Jokerswild2412 said:
Hey guys, so a few months ago I dropped my phone and the screen cracked, and I had a local repair place replace the screen for me. Well, the other day, my screen decided to no longer respond to touch but the phone is working fine besides that. (Oddly, when I first turn the phone off and back on, the screen will respond for a few minutes before no longer working.) I took the phone in the place that repaired the screen (they have a lifetime warranty) and they said that they put a new screen on and it still didn't work, so it wasn't the screen and suggested that it was a software issue. I factory reset my phone, and still have the same issue. A few questions:
1. Are they lying?
2. If not, if it's another piece of hardware, will Google warranty the phone since it's within a year, even though the screen has been replaced?
3. I've searched online to see if anyone else has had this problem, and nothing seems to be related to hardware, is it possible that it's software and if so, how do I fix it?
Thanks!
Click to expand...
Click to collapse
I would go to dev options and enable pointer location, and see if the information is what it should be.
Could be a grounding issue, the n5x has this issue while charging, the fingerprint required more pressure too.
Backup your ROM and flash Google's image,
Is the screen from a reputable company.
I would go to dev options and enable pointer location, and see if the information is what it should be.
Click to expand...
Click to collapse
How would I do that without being able to use the screen? The screen does not work at all.
Could be a grounding issue, the n5x has this issue while charging, the fingerprint required more pressure too.
Click to expand...
Click to collapse
Why does this occur, and how could it be fixed?
Backup your ROM and flash Google's image,
Click to expand...
Click to collapse
I'm already on the stock Google rom.
Is the screen from a reputable company
Click to expand...
Click to collapse
Yes, I currently work for a cellular services company and it's the one that we constantly recommend because we hear good reviews from customers about them.
Thanks for your help so far!
Hello,
My wife dropped on floor her yotaphone 2 and now main screen remains always off and only back screen works.
In mirror mode I don't find a way to check if screen definitely broken. Can you suggest me a way to check if screen is gone?
Is there a way to try to reset everything from the back screen just to check if phone can be saved?
FandangoL said:
Hello,
My wife dropped on floor her yotaphone 2 and now main screen remains always off and only back screen works.
In mirror mode I don't find a way to check if screen definitely broken. Can you suggest me a way to check if screen is gone?
Is there a way to try to reset everything from the back screen just to check if phone can be saved?
Click to expand...
Click to collapse
I have exactly the same problem, have you found a solution yet?
mahfysh said:
I have exactly the same problem, have you found a solution yet?
Click to expand...
Click to collapse
Unfortunately not.
I checked with a local yotaphone service and the cost would be higher than actually the cost of a new yotephone.
I checked Yotaphone site and there the cost would be higher considering the cost of sending the phone there.
Actually my wife is using the EFD screen thanks to mirroring but I'm thinking to buy a new phone.
FandangoL said:
Unfortunately not.
I checked with a local yotaphone service and the cost would be higher than actually the cost of a new yotephone.
I checked Yotaphone site and there the cost would be higher considering the cost of sending the phone there.
Actually my wife is using the EFD screen thanks to mirroring but I'm thinking to buy a new phone.
Click to expand...
Click to collapse
right, the cost from their website is astronomical, I thought maybe there could be some light in the dark but I think I'll just sell the phone
Similar case here, but mine didn't fall: its front display was on for more than 2 hours, when upper side got very hot and switched off. Now, when I touch the on/off button, the display only briefly flashes in green. E-ink panel and phone both work correctly. I've tried to default reset and reflash firm without results.
Mine is a YD201 bought last october. Have you heard of other cases of front display low realibility?
Same
I do hear rattling inside so I’m gonna open up. I highly suspect something has disconnected in the phone itself. Though poor quality for breaking at one drop without any damage. (Other than the front panel won’t turn on)
Rattling could be due to the side buttons...
BTW I sent mine to repair to the seller -under warranty- and received a new one after 6 long months...