Nexus Player Android O WiFi and Bluetooth issues - Nexus Player Q&A, Help & Troubleshooting

Hi, shortly ( a couple of days) after enrolling into the Android O beta my much beloved Nexus Player lost all WiFi and Bluetooth capabilities. Factory reset and flashing back Android Nougat did fix it, so it looks like some hardware issue with the wifi/ bluetooth chip.
Coincident or did anyone have similar experiences?
btw. happend 6 weeks after the hard warranty ended

I had the same issue but would work intermittently. I flashed back to nougat and have the same issue with 2 different nexus players. Seems like the devices are starting to fail.
Sent from my Nexus 6 using Tapatalk

I've got the same issues here right now. WiFi disconnecting frequently and low bitrate streaming only. On Android 8.0.. this bug needs to be reported

any update on this guys?

Possible solutions:
A) Ethernet cable.
B) use an app to "ping" to Wifi all the time.
I use method A and i stop facing Wifi drops

Looks like the November Oreo patch ( more like a full reinstall ) may have fixed the Bluetooth and Wi-Fi issues.
My remote is no longer constantly blinking and more responsive. I was also able to pair my phone. Haven't been able to do that for a while.

Related

Who doesn't have Bluetooth issues?

I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Sent from my Nexus 4 using xda app-developers app
I got my N4 in the first batch from play store back in November
I have never had any issue with Bluetooth
Granted I don't use it often (once every couple weeks on average) but each time I have its never failed in any way.
I have used in my car for hands free and also to send pics to my GF's phone and a couple times to transfer files from my laptop
Started out stock and then last few months been on custom ROM's with no change
Day 1 N4 here too - never had bt problems. Pairs with my car, Motorola headset, and Moga Pro just fine. Fiancée's stock unrooted N4 pairs with her car and jawbone speakers fine. Hoping 4.3 brings LE bt support for my fitbit flex, but besides that haven't had to do anything but turn on bt and pair.
What problems are you having? Haven't heard of people really having issues...
Sent from my Nexus 4 using xda premium
To my knowledge from researching the problem myself people claim it's a hardware issue based on some of the responses they get back from google I guess? I knew right away it wasn't just me when someone else I know has a N4 as well and when I use my LG Tone with his while connected via WiFI it pulls a dubstep and drops.
Other than that it's the only issue I have with BT that I can replicate. Hands-free while connected via data works like it should.
No Bluetooth problem here.
pshaww said:
I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Click to expand...
Click to collapse
Stock 4.2.2 doesn't work properly with my car (BMW E61 5-series). Basic phone works, but no contact sync due to bugs in the N4 bluetooth stack. Moved to CM10.1 which contains various fixes for this and it's worked perfectly since then.
Honest truth - if the first device didn't work and the second was the same, why on earth would you assume that this was a hardware problem and keep sending the phone back? Either request a refund, switch ROMs or put up with it!
Oh sure I guess I have heard people mention that... BT and both 2.4ghz and 5ghz wifi coexist just fine on both N4s here. I just wish it could take advantage of my ac router.
Sent from my Nexus 4 using xda premium
No problem here, using it everyday in my car
Tapatalk 4 beta via Nexus⁴
hi!
the problem is there, that's a fact, and i have it too...
https://code.google.com/p/android/issues/detail?id=42255
http://www.youtube.com/watch?v=Ipud-wAAE0E
i wonder why this isn't fixed by google? maybe really a hardware related problem?
Yesterday I had the same problem with bluetooth like this one in the video.
Sent from my Nexus 4 using xda app-developers app
I have no issues with Bluetooth, it syncs with my laptop and headset. Also I have a December nexus.
Sent from my Nexus 4 using xda app-developers app
pshaww said:
I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Try matr1x kernel. I also had the same bluetooth problem since the first day. I installed d matr1x kernel v10 and now it's solved. Les changelog.
I have had zero Bluetooth issues. I pair with my pioneer in dash for pandora , Bluetooth Google play music, hands free and so on.
Cm10.1
Faux kernel
Sent from my Nexus 4 using xda app-developers app
No Issues
Bought my N4 a month ago and I have used Bluetooth hands-free headset, transferred files from my old phone and from my netbook without any problems. Haven't tried stereo audio, though.
Got my N4 in the second batch of those available and have no issues pairing with my vehicle. I don't use Bluetooth for anything else, though
Bluetooth generally works, it only screws up from time to time for things like pairing with a new device. It's been more or less this way since JB and generally if you have a regular bluetooth setup of headset, in-car radio etc, it 9/10 works just fine.
Introduce some complications and it does wonk out sometimes. I've had plenty of times where it wouldn't want to pair right to my laptop or desktop after I factory reset my device. Sometimes it just won't get picked up either when BT is on, visible and another device is looking for it.
I believe I remember reading that there was a legit explanation for this regarding drivers and or some security thing but it's been long enough that I don't remember what the details were or where I even read it on XDA. May have even been the GN forums.
I've seen the exact problem indicated by the video on CM 10.1. I just restarted, wiped dalvik and all was well again.
Other than that my BT has been perfect. I use it daily in my car for audio streaming and phone. At home I pair it to my PC for audio streaming and it works perfectly.
Sent from my Nexus 4 using xda app-developers app
I actually haven't run into many issues with Bluetooth. I use it mainly with Jawbones Jambox and it pairs up just fine. I think it may have dropped connection a couple times but less than a handful. I do run into problems when I miss a call from someone though. The audio quits playback though the devices remain paired.
Sent from my Nexus 4 using xda app-developers app
I guess I have issues. I leave BT on all the time and only randomly does it automatically connect when I get in my car. I generally have to go in to the BT settings and click the device to pair with. It identifies the device, but doesn't connect automatically.
On stock 4.2.2, I had issues with BT not connecting at all and it would get stuck in an on/off post ion (it would never fully turn off or turn on when I toggled the switch). I would have to reboot to get it to work. I have yet to see this happen on cm10.1, I just have the automatic connect issue with cm10.1
Sent from my Nexus 4 using xda premium
I usually have no issues pairing and using. But I definitely have these two issues:
1. BT won't turn on at all (like in the video).
2. I notice my phone hot and draining battery. I look at the BT indicator and it is blue indicating a connection but I'm not connected at all. I only use BT in the car and I'm nowhere near my car. Yet the indicator is blue and my phone is hot.
Either is resolved with a quick reboot. I'm not troubled by it but is annoying at times.

Any ROM/KERNEL/RADIO/Combo that will guarantee stable WiFi and Bluetooth?

I've been using Nexus 4 for 4 years now and only last year I began to need bluetooth in it for BT Keyboard and a mouse. That's when I discovered problems with this phone.
Using bluetooth and Wifi at the same time was impossible - WiFi would disconnect and I'd have to reconnect it manually each time - so I used a WiFi watchdog-reconnecter app for that, but still it was really annoying and caused few seconds internet outage each minute.
Then few months ago I've started using a smartwatch with smart notifications via bluetooth - and Nexus had problems with pairing and then with keeping the connection with the watch - it would randomly disconnect or I'd have to reboot the phone to try and connect the watch again. Watch automatically scans for the phone and tries to autoconnect to it - but Nexus is so terrible at it. I've tested the watch with other smartphones and none had these issues - all was flawless.
These problems all occured for me on all ROMs I've used with Android 4.4+ and I've tried stocks, EuphoriaOS, Chroma, PureNexus and now DirtyUnicorns. If I remember well, I had better bluetooth times with Chroma, but that I'll have to test again to make sure.
So guys here are my questions:
1. Do you know if Nexus 4 WiFi/Bluetooth problems were ever finally solved with a patch?
2. If you can relate your position to mine (using a smartwatch or something else that needs to reconnect to the phone automatically) then do you have these problems? If not, which ROM are you using and which kernel?
3. I've read that kernels don't matter in bluetooth and that it's mostly ROM based issue? Is that true, or maybe a specific kernel helps for these problems?
I'm using bluetooth to play music.
In the past I've had issues with audio cutting out over bluetooth on the official firmware. At some point it got fixed but I cannot remember when exactly.
Right now I am using PureNexus 6.0.1-20160311 and the audio problems came back.
That's all I can say but I did have a reliable ROM in the past.
Edit : I just installed the latest CM13 snapshot (2016-04-29) with Hellspawn r12 and Bluetooth audio stopped skipping.
I'm on the Resurrection Remix ROM, with no problems but I only use Bluetooth for the occasional file transfer.

Bluetooth and Nougat

Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
bongostl said:
Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
Click to expand...
Click to collapse
Right after the DP5 installation, I had to unpair the phone and car (2016 Mazda) because the phone would never connect. It was no where near as easy as that sounds, took me the better part of 30 minutes because of repeated "unknown errors" coming from the car.
The phone paired up just fine but I still have frequent and completely unexplained dropouts on literally every Bluetooth device I have (headphones, Moto 360, car and the list goes on). So far this has been the absolute worst of the previews for BT that I have ever seen.
But then, if you read around here, it sounds like there were a lot of these that had flaky BT hardware. Have not exchanged mine, but that has certainly been my experience since I bought this back in December.
I have no issues with Bluetooth and the latest DP. I have my phone connected to a Kenwood deck.
Sent from my Nexus 6P using Tapatalk
I wonder if I have flaky BT hardware? Mine was a launch phone and it has worked perfectly in my Toyota since day 1. However I've recently bought a fitbit type band and with that application (veryfit 2.0) installed and connected to the band then if I make a call in car it drops the BT after about 30 seconds with an error message on screen saying 'corrupted probe message'. I can manually reconnect the call (it's still active on the phone) but after another 30 seconds or so it repeats the cycle. Have upgraded to Nougat Dev Preview NPD90G but still the same. Removing the app and its binding (it binds in the app not the phones BT devices in settings) and rebooting the phone resolves the issue. Tried again with a proper fitbit and the issue is identical.
I will RMA it to see if I get another one that works. Now to figure out how to put it back to stock marshmallow. gulp.
I have the same issue pairing to my car's Bluetooth keep pairing failed
bongostl said:
Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
Click to expand...
Click to collapse
I had this same issue, I flashed the system file again and wiped the cache and dalvik. It seems to be ok now.
Check this solution. Pair with '0000' worked for me.
http://forum.xda-developers.com/nexus-5x/help/issue-android-nougat-bluetooth-issue-t3446073
Since switching from my Nexus 5 with 6.0.1 to a Nexus 6P with 7.0 I am also suffering from bluetooth issues. Pairing itself is not a problem but the connection sometimes drops, controls in my car don't work properly, remaining track time is not shown, etc. Haven't even tried to make calls yet. If I can't find a solution I'll probably be going back to 6.0.1.
The proposed '0000' solution is not working for me as I cannot change the PIN on my Seat Leon (2016). The PIN is autogenerated and shown on both displays to be confirmed upon pairing.
Has anybody tried flashing the latest 6.0.1 radio image and use it with a 7.0 system?

Bluetooth pairing issues on 7.x

Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Click to expand...
Click to collapse
Hello,
Backup your data's and try to factory reset.
You can install a custom ROM, but I guess it doesn't fix drivers issues which are closed sources.
Otherwise you can downgrade to a 6.x stock firmware.
Option 1 and 3 needs you to unlock your bootloader. Backup important datas, unlocking bootloader wipe all datas!
Good luck...
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I suggest you fully wipe your phone and install the May Google image (N2G47O). There was a major BT rework introduced with 7.1.2 that fixed an issue just as you describe. I went 5-6 months without being able to connect with one of my cars (2014 Cadillac). When the 7.1.2 beta came out I did a fresh install and it immediately fixed the problem. BT has worked flawlessly since.
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
You need a completely clean 7.1.2 install.
There is a setting somewhere (I don't know where) left over from previous OS version or app.
My phone was doing the exact same thing with my BMW, and only my BMW.
Clean install of 7.1.2 fixed the issue for me.
I wiped my 6P today hoping it would resolve my BT issues with my 2015 Toyota Highlander. No such luck, it still boots my Toyota in an endless loop until I disable the BT on the phone. The car works fine on my Samsung S3.
What is the process to do a Clean install of 7.1.2?

Android 10 Bluetooth Problem

I'm wondering if anyone has issues with and solutions for bluetooth connectivity problems. Specifically, constant dropouts and stuttering.
Background of problem
I recently purchased my phone, which was already on Android 10 (Build QP1A.190711.122). From the start, bluetooth has been unbearable: if I move the phone in any way, or I move the connected bluetooth device (headphones, earbuds, speakers, etc.) it stutters and cuts out momentarily. Sometimes the stuttering continues incessantly. In short, my bluetooth is useless for listening to audio, making phone calls, etc. I basically have to be next to be perfectly still and right next to the phone, and even then it may act up.
Failed troubleshooting efforts
I installed the September update, rooted the phone and tried various options many times, including:
*Hard resetting the phone
*Flashing and re-flashing the stock rom several times (even after full wipes)
*Wiping the cache in recovery
*Clearing the bluetooth cache
*Playing with the bluetooth options in Developer Options
*Unpairing and re-pairing various bluetooth devices
I'm lost and wondering if the gyroscope is messing with bluetooth connectivity in someway. I have no idea whatsoever.
Thoughts and comments appreciated.
@droctii
I have not had an issue like this, sounds like a low power/weak signal issue or interference or conflicting devices
Which sounds like this
https://forum.xda-developers.com/essential-phone/help/awful-bluetooth-connection-t3713280
users report 2 or 3 fixes scanning through thread
Same here. bluetooth connectivity has rather worsened since android 10.
however the recent ota updates on android 9 have been a hit or miss since march 2019. Before that, bt was working perfectly fine.
Coming back to android 10, as an example, the link with my bose soundwear with minor exceptions had been really strong bt -wise but since the update I get even with it random disconnects, and infrequent stutter/cuts etc. The same for my sony wh1000x m3, it behaves a little better but only using sbc codec, so i stick to that. However, older devices such as my car's bt, tv soundbar or even google mini when phone's just next to it are unusable with this phone. Also, the more crowded an environment (interference-wise) more likely to experiment issues.
For comparison, all other older phones I have still work fine within same parameters
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
ktmom said:
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
Click to expand...
Click to collapse
A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
Verlog5454 said:
A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
Click to expand...
Click to collapse
What makes you think A2DP is disabled? The hardware handoff is disabled. Not the same thing. And that is the solution to my stuttering and disconnect issues. Toggling that makes the problems come and go.
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
salva52 said:
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
Click to expand...
Click to collapse
You would be better served looking/posting in your own device forum. This is the Essential PH-1 and your software is very different.
I have had such problems with various devices and while disabling A2DP offload always solved the problem, so did playing around with the AVRCP versions.
My essential phone has been sitting on my desk for the last 3 months due to these insolvable bluetooth issues. Neither AVRCP nor A2DP solved the issues, the bluetooth is stuttering constantly when I move my phone around and not in direct sight of my receiver(s).
I tried 3 different wireless earbuds and they all suffer from random stutters or disconnects if I'm actively walking with my phone. The closer the phone is to my upper body, the better the signal is (most of the time). If I connect my phone to any Bluetooth device at home or in the car where the phone isn't moving, the connection is perfect. I've tried the different methods mentioned in this thread and nothing fixes it. I've given up and just hoping my next phone doesn't suffer from the same thing.

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