Delayed notifications on V20 - help! - LG V20 Questions & Answers

Hey all,
Struggling with my V20. I've had it since launch and never had a single issue like this prior. I first started experiencing issues with no notifications showing up on my phone, unless I went into the app (hangouts, gmail, work email, etc.), when I traveled to the west coast (which caused a time change) about two weeks ago. As soon as I came back to EST, everything was working for ... a day. Notifications stopped working again.
So I factory reset my phone and things were better, but still not perfect. Regularly not getting notifications between my primary applications (good for enterprise, gmail, hangouts and google voice). The issue appears to be more so when on WiFi. As soon as I change to cellular I get MOST of my notifications (not all).
I installed Push Notifications which seemed to initially help, but thereafter, no dice. I'm not using any battery saving apps either.
I'm at a loss. What am I doing wrong/missing that I'm having all these issues?
Thanks

I had the same issue. I contacted T-Mobile about it, and the problem seemed to just go away, so it could have been a network problem. However, I also rolled back SuperSU from 2.82 to the 2.79 SR3 by flashing it in TWRP. You should try that and prevent SuperSU from upgrading in the Play Store.

Thanks for the response; however, I'm not rooted.

Now that you mention it, I have had the issue recently as well. I will open snap chat and have snaps or hangouts and have messages. I do not have any kind of battery saver on or block apps from sending notifications. I am on ATT.

I have a friend who's having this exact same issue. He's on the 14B update from Verizon. We're thinking of trying a factory data reset to see if it solves the issue.

Yup. I got the same problem. Unlocked, on Verizon.
LG phones have always seemed to have this issue. This phone, my G5, G4... Annoying

I think I may have found a fix for it. I'll post a YouTube later.

asl9622 said:
Now that you mention it, I have had the issue recently as well. I will open snap chat and have snaps or hangouts and have messages. I do not have any kind of battery saver on or block apps from sending notifications. I am on ATT.
Click to expand...
Click to collapse
Same issue with Gmail and my work email. I open the app and get flooded with notifications that had never come through.

Ryano89 said:
Same issue with Gmail and my work email. I open the app and get flooded with notifications that had never come through.
Click to expand...
Click to collapse
I know Gmail has had its own issue with notifications that is not related to the phone. Many users including myself get delayed Gmail notifications or not at all. There is a bug tracker on the forum that Google states they apparently fixed but people still complain. It is frustrating.

I'm noticing that the Google app is causing delayed push notifications on all apps for me. I am able to reproduce the delay when connecting bluetooth devices (you may even notice it takes ~10 seconds for the bluetooth connection notification to show up on the secondary screen). I'm seeing the issue go away if you disable the Google app. I'm curious to see if this fixes the delay for other people. Try freezing/disabling the Google app.
I've been using Push Notification Tester where I'm able to see some heavy delays in push notifications being received. Specifically with Bluetooth connect events so far. I found the culprit to be the Google app by watching logs (logcat) and seeing reports that the app is processing events for 10 seconds per event which blocks the queue. If I continuously connect/disconnect bluetooth devices I will see push messages fail to be received for a long time (10 seconds for each bluetooth event adds up....)
If you're only experiencing issues with a specific app this might not be the the same issue. Worth noting I was able to reproduce this issue with a Galaxy S8. Figure I'd just share my findings.

I just disabled my google app, and it seems to have fixed the problem almost immediately. The bluetooth connection notification comes up on the second screen almost immediately, and goes away after a few seconds. Before disabling the app it would take up to 20 seconds to just show up on the screen, and then it would never go away.
Now to figure out why the app is doing it...
---------- Post added at 12:27 PM ---------- Previous post was at 12:27 PM ----------
I just disabled my google app, and it seems to have fixed the problem almost immediately. The bluetooth connection notification comes up on the second screen almost immediately, and goes away after a few seconds. Before disabling the app it would take up to 20 seconds to just show up on the screen, and then it would never go away.
Now to figure out why the app is doing it...

McNutnut said:
I've been using Push Notification Tester
Click to expand...
Click to collapse
Thanks for this.
I tried on both cellular and WiFi - both don't get passed Notification arrived.
Any suggestions?

utahman3431 said:
I just disabled my google app, and it seems to have fixed the problem almost immediately.
Click to expand...
Click to collapse
What do you mean disabled your Google app?

adambean said:
Thanks for this.
I tried on both cellular and WiFi - both don't get passed Notification arrived.
Any suggestions?
Click to expand...
Click to collapse
So, upon restarting my phone, these notifications (along with 20+ others) finally came through. Appears the only way I can get notifications is as follows:
1) Switch from WiFi to cellular, or vice versa, or Airplane mode - some notifications come through
2) Forcing a manual refresh while within an app
3) Restart the phone
I'm going bananas over here. Ready to smash this thing. I don't understand why doing a factory reset didn't fix this issue.
Help!

FWIW, called VZW, they have absolutely no idea.

McNutnut said:
I'm noticing that the Google app is causing delayed push notifications on all apps for me. I am able to reproduce the delay when connecting bluetooth devices (you may even notice it takes ~10 seconds for the bluetooth connection notification to show up on the secondary screen). I'm seeing the issue go away if you disable the Google app. I'm curious to see if this fixes the delay for other people. Try freezing/disabling the Google app.
I've been using Push Notification Tester where I'm able to see some heavy delays in push notifications being received. Specifically with Bluetooth connect events so far. I found the culprit to be the Google app by watching logs (logcat) and seeing reports that the app is processing events for 10 seconds per event which blocks the queue. If I continuously connect/disconnect bluetooth devices I will see push messages fail to be received for a long time (10 seconds for each bluetooth event adds up....)
If you're only experiencing issues with a specific app this might not be the the same issue. Worth noting I was able to reproduce this issue with a Galaxy S8. Figure I'd just share my findings.
Click to expand...
Click to collapse
By disabling the Google app, this simply rolls back the version of it. Is that you've found to be successful?

adambean said:
By disabling the Google app, this simply rolls back the version of it. Is that you've found to be successful?
Click to expand...
Click to collapse
I do want to say that this issue is only happening on a recent release of the Google app since I suddenly started noticing this problem one day.
Therefore, rolling the Google app back may solve the problem, but I can't be for sure. You most likely won't be able to disable the Google app via the standard interface. You would need to be rooted and disable/freeze it with an app such as Titanium Backup or 3C System Tuner.
If you want to continue to use the Google app, you can get more advanced and specifically disable the receiver that the Google app is using to intercept the events. Note, though, that this may have side effects on the app, but I have yet to notice any issues. Using 3C System Tuner you can disable the "com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver" receiver which is what is intercepting and delaying the events/notifications.
App Manager -> Apps -> Google App -> Manage -> Open.. -> Details -> Receivers -> Uncheck "com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver"
https://i.imgur.com/zerTmWq.jpg
Just be careful using this app as it allows you to change many things.
Here is the logcat message I noticed which was causing the delays. You'll notice it saying the CommonBroadcastReceiver consumed 10011 ms (10 seconds) while processing the android.bluetooth.device.action.UUID broadcast record which is fired when connecting/discovering a bluetooth device. This is why it would take 10 seconds before the event hit the 2nd screen.
Code:
06-21 19:29:27.496 1554 2993 W BroadcastQueue: ResolveInfo{99f8ba4 com.google.android.googlequicksearchbox/com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver m=0x108000} consumed 10011 ms for handling BroadcastRecord{a529d0d u0 android.bluetooth.device.action.UUID} in background queue

When I disabled Google, it rolled back the version and for the past couple hours, all notifications have been working perfectly. Let's see what the next couple days bring.

McNutnut said:
I do want to say that this issue is only happening on a recent release of the Google app since I suddenly started noticing this problem one day.
Therefore, rolling the Google app back may solve the problem, but I can't be for sure. You most likely won't be able to disable the Google app via the standard interface. You would need to be rooted and disable/freeze it with an app such as Titanium Backup or 3C System Tuner.
If you want to continue to use the Google app, you can get more advanced and specifically disable the receiver that the Google app is using to intercept the events. Note, though, that this may have side effects on the app, but I have yet to notice any issues. Using 3C System Tuner you can disable the "com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver" receiver which is what is intercepting and delaying the events/notifications.
App Manager -> Apps -> Google App -> Manage -> Open.. -> Details -> Receivers -> Uncheck "com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver"
https://i.imgur.com/zerTmWq.jpg
Just be careful using this app as it allows you to change many things.
Here is the logcat message I noticed which was causing the delays. You'll notice it saying the CommonBroadcastReceiver consumed 10011 ms (10 seconds) while processing the android.bluetooth.device.action.UUID broadcast record which is fired when connecting/discovering a bluetooth device. This is why it would take 10 seconds before the event hit the 2nd screen.
Code:
06-21 19:29:27.496 1554 2993 W BroadcastQueue: ResolveInfo{99f8ba4 com.google.android.googlequicksearchbox/com.google.android.apps.gsa.broadcastreceiver.CommonBroadcastReceiver m=0x108000} consumed 10011 ms for handling BroadcastRecord{a529d0d u0 android.bluetooth.device.action.UUID} in background queue
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Click to collapse
My US996 unlocked V20 has been getting progressively worse on bluetooth connections the last couple of months. After waiting and waiting for LG to update the phone, I decided to unlock and root recently. I am still on a stock rom, but at least I have options now.
Using 3C System Tuner to disable CommonBroadcastReceiver as you have shown has been the greatest help of anything I have done. This info could easily merit it's own thread under "V20 bluetooth connection issues".
Before applying your work-around my phones bluetooth connections would become less and less consistent, slow to connect, fail to connect, stuck secondary screen connect notifications, and require frequent reboots to connect to my vehicle.
After disabling CommonBroadcastReceiver, connections are quick and mostly reliable, no stuck secondary screen notifications.
I believe the blame for these problems lies with LG and their lack of attention to google android updates. Google might have fixed these issues 6 months ago and LG has not done anything about it. My US996 was last updated December of 2016, LG said they have no update scheduled for my phone. No security updates, no android updates.
Thanks again for this work-around!

ive had this issue going on for a few months now. how does the google app affect text notifications? this is so frustrating and i am on call for work and i am missing notifications in the middle of the night.

Related

[Q] Notifications not received!?

Hi there,
I am having the issue of not getting any kind of notification from apps or what so ever on my nexus 4, i noticed that my phone was really quite for a long time and i figured quickly that it is the phone and not the router or so, only after disabling and then reabling wifi on my device the notifications start to poor in, although in the meanwhile i can use the phone, the apps and web.
Any ideas why this is happening? i just had done a factory restore like two weeks ago because i had more app issues and also because my device was not reconnecting automatically to known networks, this issue disappeared and now i`m having this no notification issue.
I recommend you to reinstall your apps which you receive notifications often from. It may help
Thanks
i will try, but i don`t think it will help because all of them do same...so mathematically seen it can`t be an issue with all the apps at once and over night...
Thanks for the suggestion though.
Yeah, try clearing data and reinstalling the apps which are giving you issues. In addition, download an app called push notification fixer from the playstore, set ot as its default settings, apply them and reboot the device. See if that helps.
Sent from my Nexus 4 using XDA Free mobile app
PeterPan___ said:
Hi there,
I am having the issue of not getting any kind of notification from apps or what so ever on my nexus 4, i noticed that my phone was really quite for a long time and i figured quickly that it is the phone and not the router or so, only after disabling and then reabling wifi on my device the notifications start to poor in, although in the meanwhile i can use the phone, the apps and web.
Any ideas why this is happening? i just had done a factory restore like two weeks ago because i had more app issues and also because my device was not reconnecting automatically to known networks, this issue disappeared and now i`m having this no notification issue.
Click to expand...
Click to collapse
please wait.it should be comming........

General LG data issues

I've had every LG phone since the Optimus G. But after having an LG for a few months I end up having to switch to another brand because of this issue. I've only experienced this issue with LG Android phones and the V20 is no different.
ISSUE:
My issue is that my apps won't sync properly without toggling wifi or airplane mode. For example: apps like Facebook, email, GroupMe, or anything with push notifications will stop syncing till I actually open up the app then I get swarmed with notifications and the app will continue to push future notifications for about 30 minutes to an hour then stop. Sometimes these apps will lose all connections to the internet completely and the only way to fix it is to open the recents tab and swipe it away and reopen the app. Facebook is the absolute worse at this. I literally have to do this Everytime I leave the app. Only way I can post comments or watch videos or view new post I have to first close the app and reopen the app. Sometimes (at least once a day or once every other day) I have to either toggle airplane mode on and off to get data to work at all. I don't believe it's the apps. As sometimes I lose all data and if I'm not near wifi I have to toggle airplane mode. If I'm near wifi I can enable wifi and disable it and my carrier data will work fine. This is an all day thing and it's super annoying. It's the only issue I have with LG. I've never had this issue with HTC Motorola or Samsung. I have had replacement after replacement and still have the exact same issue. My V20 is not rooted yet, still stock, but I have rooted and flashed custom Roms for my past LG devices and the issue continues.
I have sprint and using the LS997 model.

push notifications

I am at a loss now with my phone, ever since I got the phone the push notifications came through perfect from my apps. Now the last couple weeks I have not received one push notification from any app. I've tried push notification fixer apps and its coming back as its all working correct. I want to start getting them again, but I dont know how to fix it.
See https://forum.xda-developers.com/showpost.php?p=72759841&postcount=17
I'm going to take a guess that the problem you're experiencing was the same as mine. Caused by an update to the Google app. If you have your phone paired to a Bluetooth device that doesn't act as a speaker (such as a laptop/tablet), I could see push notifications being delayed indefinitely. This is because for some reason the phone repeatedly connects and disconnects to this type device, causing an indefinite delay due to a bug in the Google app.
Hope that helps!
McNutnut said:
See https://forum.xda-developers.com/showpost.php?p=72759841&postcount=17
I'm going to take a guess that the problem you're experiencing was the same as mine. Caused by an update to the Google app. If you have your phone paired to a Bluetooth device that doesn't act as a speaker (such as a laptop/tablet), I could see push notifications being delayed indefinitely. This is because for some reason the phone repeatedly connects and disconnects to this type device, causing an indefinite delay due to a bug in the Google app.
Hope that helps!
Click to expand...
Click to collapse
Well I've tried to revert google app updates and that didn't work for me, then I tried to go to the link above to uncheck the line that needs unchecked, but it wont let me do that either. Idk what's going on but its irritating me to the max. Anyone have any other advice on this issue??

system updates

Okay I just got a system update notification. But it's kind of funny because I don't have the system update app or any of the other components needed from LG. This system update notification came from Google Play. So my question is is this a cohort between Google Play and LG to get people on the latest update? If I had tapped on the notification would have actually gotten the new update? If anybody can answer this I would like to know very interesting in my opinion. Thanks
Someone has got to know something about this
shadavis08 said:
Someone has got to know something about this
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Click to collapse
System update notifications have always been through Google play on my V20 since 10i firmware which is what my phone had when I 1st got it
New System Update Notifications
I have the H-918 T-Mobile variant. Original stock, rooted, and all pertinent receivers, services, and activities for system updates disabled. Also disabled in dev options. This has been blocking updates and notifications just fine since I've had it (~10 mo.) In the last few days, I have the persistent system update notification. I have also noticed the freaking CmaSystemUpdateService wakelock has started triggering again. The Notification is coming from Google Play Services, as it would. I have verified and re-searched for anything that might be related. I suspect this is being caused by a Play Services update, but I can't find any component that might be causing it. I even removed the Instant App Play Services BS.
I have clicked on the notification, and on my phone anyways, it does absolutely nothing beyond closing the notification shade. Unfortunately, the notification persists.
Grrrrrrrrooooooogle!!
BJFell said:
I have the H-918 T-Mobile variant. Original stock, rooted, and all pertinent receivers, services, and activities for system updates disabled. Also disabled in dev options. This has been blocking updates and notifications just fine since I've had it (~10 mo.) In the last few days, I have the persistent system update notification. I have also noticed the freaking CmaSystemUpdateService wakelock has started triggering again. The Notification is coming from Google Play Services, as it would. I have verified and re-searched for anything that might be related. I suspect this is being caused by a Play Services update, but I can't find any component that might be causing it. I even removed the Instant App Play Services BS.
I have clicked on the notification, and on my phone anyways, it does absolutely nothing beyond closing the notification shade. Unfortunately, the notification persists.
Grrrrrrrrooooooogle!!
Click to expand...
Click to collapse
Just block the update notification and you'll never see it again lol. When it pops up tap and hold on it and then hit block all notifications. Done !
shadavis08 said:
Just block the update notification and you'll never see it again lol. When it pops up tap and hold on it and then hit block all notifications. Done !
Click to expand...
Click to collapse
Thank you for your response. I am aware of that, and I can actually toggle on and off the blocking, and it will stay off until next boot. If I leave it blocked, that blocks EVERYTHING from Google Play Services. That's probably not a good idea. And it's just a band-aid.
My MUCH bigger concern is the CmaSystemUpdateService wakelock occurring again. It keeps it awake, even overnight. I had this all taken care of right after the very first update came out. I want to find the new root cause and disable it. If anyone has any deeper insight into what may have changed, and how to mitigate it, I am all ears at this point.
BJFell said:
Thank you for your response. I am aware of that, and I can actually toggle on and off the blocking, and it will stay off until next boot. If I leave it blocked, that blocks EVERYTHING from Google Play Services. That's probably not a good idea. And it's just a band-aid.
My MUCH bigger concern is the CmaSystemUpdateService wakelock occurring again. It keeps it awake, even overnight. I had this all taken care of right after the very first update came out. I want to find the new root cause and disable it. If anyone has any deeper insight into what may have changed, and how to mitigate it, I am all ears at this point.
Click to expand...
Click to collapse
I would certainly like to avoid the update myself lol I don't think it'll install but who knows what files did you block?
Since I use spare batteries and never have my phone actually plugged in I have never received an update by force. Now if you're connected to wifi and are charging I think that's when it starts to automatically update buts that's just my two cents
Hmmm that's interesting .

Problem with push notifications when phone is sleeping / idle

Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
jbhtexas said:
Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Tarima said:
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Click to expand...
Click to collapse
I am not using power saver mode, and the Verizon version doesn't have the boost+ app installed.

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