Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Yea I had to uninstall the app yesterday after sending a crash report. I'll install it some other time whenever it's fixed!
Sent from my G8141 using Tapatalk
Not sure about the app in question but my Maps app with navigation works perfectly.
Maps
is there a voice navigation map in ths phone
AlainJude said:
is there a voice navigation map in ths phone
Click to expand...
Click to collapse
Google Maps support voice navigation. I'm not sure if it is better or worse than other apps, but it is there.
Same here, fortunately I have bought Sygic in 2014
Oh wonder....
Here was answering on the App-Feedback after the app force closed:
"Thank you for reaching out, we are sorry to hear that you had problems with HERE Maps. We are aware of the issue you are describing and our developers are already looking into it. We will get back to you in case we have some further questions on your case."
Then we have to wait......
schickel said:
Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Click to expand...
Click to collapse
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
SillyCrez said:
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
Click to expand...
Click to collapse
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
schickel said:
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
Click to expand...
Click to collapse
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
SillyCrez said:
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
Click to expand...
Click to collapse
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
schickel said:
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
Click to expand...
Click to collapse
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
SillyCrez said:
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
Click to expand...
Click to collapse
No, it's the same. But now it doesn't start.
I've installed an older version from February 2017 2.0.11260. With this version HereWeGo works normally....
have you tried contacting the devs about the issue?
najodleglejszy said:
have you tried contacting the devs about the issue?
Click to expand...
Click to collapse
Of course... 3 weeks ago they told me, that his issue is a known bug and there are working on it. After this statement there was 2 updates, but without a working fix.
So I try out older versions and they are working normally.
Use older version help
I need to use older version 2.0.11036 newer than that it keep crashing
Did someone test new version from 2.8.2017 2.0.11608?
schickel said:
Did someone test new version from 2.8.2017 2.0.11608?
Click to expand...
Click to collapse
Still crashes on build 45.0.A.7.120.
The new update of 31 august (2.0.11608) seems to have solved the problem, it work for me !
Related
I got my new Galaxy S one month back. I have no problems with any other functionality but Android Market. I can browse apps, but when I click install each get stuck at "Starting download..." screen, and never starts or fails. I had kept it for 3 days and still the same. Market / Google Apps / Download Manager clear cache / data does not help even. Phone restart also does not help.
So far the solution is do a factory reset and lose all current apps, then install 5 to 6 apps again. Then the same story begins. No more apps can be downloaded. Stuck @ "Starting download...".
"Samsung Apps" application works fine.
I also have tried all following firmware and problem persists.
I9000DXJE7
I9000DXJF4
I9000XWJFF
I9000XWJG1
I9000XWJG3
I9000XXJE2
I9000XXJE3
I9000XXJE6
I9000XXJE7
I9000XXJE9
I9000XXJF1
I9000XXJF2
I9000XXJF7
I9000ZSJF5
I9000ZSJF7
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
metadan said:
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Click to expand...
Click to collapse
Thanks for the suggestion. Also tried. Still the problem is same.
al74 said:
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
Click to expand...
Click to collapse
Thanks, but launching google talk does not make any change.
Hi
I was fed up with my vibrant being as slow as a three legged dog so I phoned for a replacement. I agreed to try a hard reset first and now it flies!!
Only thing I notice is that google maps now just shows a blue dot and not an arrow with my direction (not that it ever got the direction correct anyway!)
Has any one else found this? I now also don't have google navigation. When I go onto the market, it say my google maps is up to date. How do I get this all back?
Confused about this one...
Did you do a hard reset from with the settings menu or from the bootup menu?
Sent from my SGH-T959 using XDA App
Boot up as per t-mobiles request
IIRC the version of Maps that comes in the stock ROM doesn't do that. There should be an upgrade to Maps through the Market that adds the compass functionality. Same with Navigation...I thought I remembered having to download it the first time I used it.
I thought it always had the compass, but I remember having to download the navigation.
Trouble is market place says i have the latest version and there is no uninstall option for maps either...
zzkamikazezz said:
I thought it always had the compass, but I remember having to download the navigation.
Trouble is market place says i have the latest version and there is no uninstall option for maps either...
Click to expand...
Click to collapse
Weird. If you hit the Menu button in the Market and then go to Downloads it doesn't say there's an update available? I did a factory reset not too long ago, and I didn't get the compass headings in Maps until I installed an update for it.
no, no updates available, mentions the 3d navigation on the app screen in market place. the uninstall is grey out...
zzkamikazezz said:
no, no updates available, mentions the 3d navigation on the app screen in market place. the uninstall is grey out...
Click to expand...
Click to collapse
What version of Maps do you have (Menu --> More --> About)? I have 4.4.0 (#4414) gmm-android-tmobile-us. I have the compass heading functionality.
I don't know if this is normal, but when I go to downloads in the marketplace, all my apps are listed as installed even though they have been wiped from the phone after the reset.
Is that normal?
dex1701 said:
What version of Maps do you have (Menu --> More --> About)? I have 4.4.0 (#4414) gmm-android-tmobile-us. I have the compass heading functionality.
Click to expand...
Click to collapse
I have 4.0.0 (4046). So not the latest then.
You need to do a hard reset from Settings> Privacy> Data Reset. If you do it from the boot up menu it causing the market issue and some other issues too. It doesn't actually do a complete reset. I made the same mistake. Once you do the full reset you will be able to update Google Maps through the Marketplace.
Sent from my SGH-T959 using XDA App
Thanks, will I lose text messages by doing that and phone numbers stored on the phone?
I was surprised that they were still there after the hard reset.
That is how you know it didn't do the job! You will lose everything and your phone will be just how it was when you first took it out of the box after doing the master reset. Your contacts should be saved to your google account and will automatically download once you sign back in. Unless you did not sync your contacts with google.
Sent from my SGH-T959 using XDA App
dcam1075 said:
That is how you know it didn't do the job! You will lose everything and your phone will be just how it was when you first took it out of the box after doing the master reset. Your contacts should be saved to your google account and will automatically download once you sign back in. Unless you did not sync your contacts with google.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Maps is back up to date now, thanks for the pointers. Just doing the hardware reset really got rid of the lag problems, shame I had to erase all data as well just to get maps up to date.
That other reset also causes other problems down the road, best to do the full blown reset now before you get too much on the phone and have even more pain with a reset later! Glad it worked though.
Sent from my SGH-T959 using XDA App
Anyone having problems with the Market? Able to download apps but they will not install, been doing it since yesterday evening. Don't think its the ROM i am using, but I just want to check with everyone else. Thanks
Sent from my EVO 4Gees
I had an update to titanium backup hang during installation this morning, but I cancelled and restarted and it was fine. No problems installing other apps, it should be working fine.
Been having the same issue. Just let it be and it will eventually install/download.
I've been having this problem for a while - a download will hang, and I'll have to cancel and restart it. I usually don't have a problem with the installation.
Same for me too... market hangs on download and install...
Sent from my PC36100 using XDA App
Mine finally allowed me to update and begin some installs. Hope everyone elses works out too.
Same problem using the stock rom, switched to zippe's DesireHD rom and had no problems with the market.
Yah I had the same issue as well and it happens on multiple roms.
I used to be able to fix it by logging into Google talk app but I have issues signing into that sometimes as well.
Yeah, been having major issues since last night. Made a thread in Q&A about it. I've been having the hanging downloads for a while, but used to be able to restart them, or at worst restart the phone and they would work. Last night, even a factory reset wasn't working. Then they started working for no good reason at all. Now the problem is that 4 apps refuse to install. They are Google Sky Map, MiniSquadron!, Frozen Bubble Breaker, and Frozen Bubble Breaker Editor. These all fail to install with Unknown Error -18. Really annoying since I just bought MiniSquadron and Google Sky Map is one of my favorite apps. I hope that these market issues get fixed soon.
superlinkx said:
Yeah, been having major issues since last night. Made a thread in Q&A about it. I've been having the hanging downloads for a while, but used to be able to restart them, or at worst restart the phone and they would work. Last night, even a factory reset wasn't working. Then they started working for no good reason at all. Now the problem is that 4 apps refuse to install. They are Google Sky Map, MiniSquadron!, Frozen Bubble Breaker, and Frozen Bubble Breaker Editor. These all fail to install with Unknown Error -18. Really annoying since I just bought MiniSquadron and Google Sky Map is one of my favorite apps. I hope that these market issues get fixed soon.
Click to expand...
Click to collapse
I also notice that some apps from the market won't install on certain roms..... like I couldn't update Google streetview on ava Rom 9.... but I was able to install Google sky map just now....
Maybe u want to try a different rom to see if that solves the issue of not being to install certain apps from the android market.
hang ups
Yes been having same issues
+1
Sent from my HTC Evo
Same issue on baked snacks 1.8
Sent from my PC36100 using XDA App
Can't download apps or sign into Google talk.
Sent from my PC36100 using Tapatalk
Yep same issue with download and install for a while now, doesn't matter on which rom I used.
Same issue here with download hanging and having trouble with signing into google talk, when I do log in though the download begins.
Been having same app download and update problem. However Cmod nightlies update download with no problem.
Been having the same issue. Stock htc evo.
Sent from my PC36100 using XDA App
+1
Same here -- WiFi will work 100% of the time though
It use to happen to me but after force stopping and clearing cashe it was better for me.
But if it doesnt work for you try this at adroid central search up :
Fix for Market apps not downloading or installing (image warning)
It could be an App 2 SD problem
Hope this helps
Google maps regularly closes during navigation, it's not a force close, it just disappears. I have made sure it's protected, I have tried clearing data and cache of Google maps. The version is 9.16.2. I'm on B200, on the GRA-L09.
Does this happen to anyone else?
beardedwonder said:
Google maps regularly closes during navigation, it's not a force close, it just disappears. I have made sure it's protected, I have tried clearing data and cache of Google maps. The version is 9.16.2. I'm on B200, on the GRA-L09.
Does this happen to anyone else?
Click to expand...
Click to collapse
I confirm the problem
no idea how to solve it
lenny
lenny76 said:
I confirm the problem
no idea how to solve it
lenny
Click to expand...
Click to collapse
Are you on B200?
I'm having the same problem on B170. Very frustrating.
beardedwonder said:
Are you on B200?
Click to expand...
Click to collapse
yes i'm on b200
Please delete
I have this problem too (i'm on b200). Maps doesn't appear in the protected app list.
Note that similar issues occurred for background apps (wallpaper auto changer, calendar widget, etc.) and i've fixed them using performance mode in power saving settings instead of smart/intelligent.
MapsD (NimaGL2 Default Edition).apk
I am on b200 aswell and gad the same problem.
I need maps and google navigation at work so this wasnt acceptable for me.
I rooted my mobile and deinstalleted google maps completly.
Then iinstalled maps in the version 6.14 ,which I prefer much more.
I installes by this app ( MapsD (NimaGL2 Default Edition).apk ).
Since then no crash or closing anymore
lg-user45 said:
I am on b200 aswell and gad the same problem.
I need maps and google navigation at work so this wasnt acceptable for me.
I rooted my mobile and deinstalleted google maps completly.
Then iinstalled maps in the version 6.14 ,which I prefer much more.
I installes by this app ( MapsD (NimaGL2 Default Edition).apk ).
Since then no crash or closing anymore
Click to expand...
Click to collapse
I have flashed the fromfuture but haven't had the opportunity to test the navigation properly yet. I will report back. If it doesn't help I will try the solution suggested above.
I still have the same problem with the fromfuture rom. Not really sure what to do, I may have to roll back to an earlier rom and just live with that.
Sent from my X98 Air II using Tapatalk
Read this: http://forum.xda-developers.com/showpost.php?p=63910892&postcount=36
Hi, I have solved this problem turning on the gps... With B200
This morning after I woke up I got a warning an update was available. I was on B573 before. Updated but have no idea what the changelog is. If anybody can help, please see attached screeenshot.
Mate 8 AL10
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
jasaero said:
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
Click to expand...
Click to collapse
No issues before none now.
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
jasaero said:
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Click to expand...
Click to collapse
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
anwedr said:
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
I didn't wipe anything and all works well. I even dirty flashed B562 over kang VIP B386 and then received B573 ota and today B575 ota
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
What version numbers are your services and play store at?
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
darkz said:
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
Click to expand...
Click to collapse
You could try Aptiode apk and download those games to see if it works.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
jasaero said:
What version numbers are your services and play store at?
Click to expand...
Click to collapse
Playstore 7.3.07
Playservices 10.0.84
darkz said:
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
Click to expand...
Click to collapse
Definitely smoother! Battery has been amazing but I guess it's hard to tell after only one day ,
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
EMUI never played well with Google services anyway.
My Android Wear would disconnect all the time.
What I have noticed with this whole Google playstore authentication issue is, wait a couple of hours, attempt to redownload the app and it'll download.
It's not a big deal. I wish my Google contacts' photos would sync and all, but meh.
What I am hoping for is the stable version will resolve all these Google issues.
wmfreak said:
Playstore 7.3.07
Playservices 10.0.84
Click to expand...
Click to collapse
Same for me....must not be that.
Have found if I install an app on the desktop play store website..it immediately acts like it has sent it to phone....and eventually after much time it either finally downloads and installs or allows you to do it from the playstore app. But if its an app you have never tried prior you basically HAVE to goto the desktop play store and send to phone to get it to eventually work. Once its been used once you can uninstall and reinstall like normal from playstore app later without the authentication issues. If its an app you have used prior...just not recent or even ever on the Mate 8 they will work like normal....this is only issue with app you have never touched EVER from the playstore.
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
medicalman said:
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
Click to expand...
Click to collapse
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
a029159 said:
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
Click to expand...
Click to collapse
Weird, I've never has such problems.
I got the update for B575 and tried to download a few apps and it didn't seem to have the auth problem..Not sure what changed. Can anyone give me an example of an app they couldn't install? I want to test it more..
The Google issue only happens when I want to install an app I've never installed before.
Using Android device locator, Google is unable to locate my device. My find 7 and Nexus 7 is fine.
Definitely a emui nougat issue.
Sent from my HUAWEI NXT-AL10 using Tapatalk