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has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
Yup. The camera is basically rubbish and so is the stability/performance of the camera software. I usually find the first photo takes a second or so to take...after that I've known it take 15-20 seconds from pressing the button to it taking the photo. Utterly useless, really - too reliant on software that does not have priority over other stuff happening on the device.
In fact, if I know I want to take a photo, I reset the phone first. Sad but true.
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Well at least its not just mine.
Is this the sort if thing that can be fixed later on with a software upgrade?
Oh, I've no doubt it could be fixed. I totally doubt it will be fixed though.. .depends how many people actually wanted to use the camera and complain to their provider.
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
hey i've got the problem with taking a picture in the night modus. it just blocks and doesnt react to anything anymore, does anyone recognize this problem and knows how to solve it?
please let me know
Nikko2 said:
has anybody else had trouble with the camera when taking pics. Does not happen all the time. Just seemingly after every picture that I want so an intermittent and annoying problem.
"Unable to save the captured image. Unable to get data from camera device 36001:510:2"
Sometimes a reset shakes it off but it always comes back later...
Click to expand...
Click to collapse
yup i get that too
hope they fix it
Not having any such problems so far, although I havent hammered the camera as such but every time I have used it its been fine. Took a few pics and some vids.
I just remembered: I think I was getting this problem all the time while I had the capture size set to 1 megapixel. Reducing it to 640 x 480 seemed to help. (You won't be missing much with this camera anyway!)
Mines set to 1m. Its not the best camera in the world, but it does its job.
Since setting to 640x480 i have not had the problem.
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Click to collapse
Fine for me. No issues no lag
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Have you guys factory reset. First thing I did when I turned it on
My girlfriend's s4 is doing the same thing she only gets it on the front camera but can make it do it at will she says it when the camera first turns on and is focusing and adjusting the color of you take a pic before it settles down it does what the op said.
energyracing said:
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Click to expand...
Click to collapse
i think your hammock is cursed o.o and i have no issues. it works fine on both front and back cameras in snapchat/any other camera app.
sorry to bump an old post but did anyone ever find a solution to this problem, its been happening to me on my gs4 from verizon. It will work then all of a sudden it does the same thing with the camera and just exits the app?
Same deal on my Galaxy s4 that is barely a month old. Everything was working perfectly fine until a couple of days ago when I try to send snaps using the rear camera.
Goes something like this:
- Take photo with rear camera, app crashes
- Screen freezes at the Snapchat 'loading' screen OR nonfunctional camera within the app (whereas everything else works such as receiving incoming snaps)
- Rebooting works from time to time, but the problem is reoccurring
- Tried clearing cache/reinstalling the app, no luck
It's starting to really get on my nerves.
I had the same problem. Snapchat force closes and camera starts to fail. I contacted the snapchat team and reported the problem. I got a reply saying that they are working on it. Maybe you guys should send them an email too and explain the problem you guys are having.
I have the exact same issue. I've not been able to find a work-around.
snapchat freezes on videos that are longer then like 2-3 seconds it seems... then i have to restart again to get the camera back...
Nothing is wrong with your phones. Snapchat is an extremely ****tily programmed app. What do you expect from a terrible iOS port?
I might suggest Wink! as an alternative, but it doesn't support video, but meh.
Yeah I have the same problem. It's fricken ridiculous. When will they fix this?
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
I think it may have to do with using the CM/non TW camera.. Whenever I used it I experienced this very problem. Since I've gone back to TW, I have not..
Whenever i open my camera app, the displayed image will not auto focus- it remains blurry no matter how long i allow it to readjust. The only way i can get it to focus is by shaking the phone vigorously- then it instantly auto focuses. Anyone else experience this or other problems focusing?
Has this always happened? Did you just get the phone?
Sent from my SM-N910U
i got it about 2 weeks ago, and i'm not sure if its always been this way- i never messed with the camera until after i rooted & flashed a new rom. But i do notice the problem on 2 separate note 4's, so i'm wondering if this is a rom specific issue or something others have noticed as well
Try using a third party camera app and see if it makes a difference.
Sent from my SM-N910U
Same thing is happening with my wife's Note 4 camera. Tried DL'ing 3rd party apps, and that didn't work. Shaking it vigorously for about a minute did work, but who wants to do that every time you need to take a pic, especially since we have a 1 yr old. Anyone have any luck with settings? I don't want to have to go back and return the phone, if i can help it.
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Problem with initial autofocus
I have the same issue with autofocus. When I open my camera is out of focus. When I a shake the camera it goes into autofocus. This has happen every time so far. I just purchased my a note from an ATT store on Dec 19th. I read on another forum a user sent his back to be fixed. They said it was a software update issue. My question is will it be released to every one soon?
Same issue here. 1 week old note 4.
been using my phone for a month and this blurry back camera is happening lately !!! it was ok when I bought it !! really annoying
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
DJHile said:
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
Click to expand...
Click to collapse
This does not fix the issue we are experiencing.
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
Note 4 af issue
Besides shaking, i noticed it needs sufficient light for it to be calibrated properly. And of course this is only temporary. Not sure if there is a fix for this problem. Bummer
i had issue with kitkat but only for a object in movement. It does not focus object. i compared camera with a Xperia Z1 and it seems to be better than note 4.
I've got the same problem when shooting in macro , the problem is gone when i've updated on lollipop.
ptfdmedic said:
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
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You have right. I am waiting for new note 4 from Samsung.
Yes ur right. But this problem started after upgrading to lollipop
Hi, I also have this issue. In the past I never got this issue. I am not sure if this happen after upgrade to Lollipop or not.
But I believe it is not hardware problem as it not happen all the time.
I open camera app and it cannot focus for a while, then I exit from camera, and re-open it again immediately, it can focus.
If I lock and left the phone for a while, let say 5 minutes, and open camera again, the issue come back again.
Is this because software issue like the camera app need to prepare something in background before ready to focus (causing lag before focus) and when we put it to sleep( lock the phone and left for a while) then we open it again and it need to prepare again.
My work around is, if I face camera focus lag, I immediately exit camera app (pressing home or back button ) and re-open camera again and it no lag on focus!
Hope this help you.
Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Are you on the stock ROM now?
Yes, everythin is stock.. just rooted via CF autoroot..
Did you have this problem before you rooted the device?
pimpl said:
Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Click to expand...
Click to collapse
It's a hardware problem, the camera lens abit loose. Some tried shaking it but only a temporary fix. Bring it to Samsung Service Centre for repair (if still have warranty). Mine had that problem and was fixed by Samsung.
Update:
I restored the device's factory settings, i.e. Recovery - Full Wipe, and flashed the Lollipop 5.0.1. stock rom via Odin. I did not not restore the camera app usting Titanium Backup.
The error still exists. Shaking the device causes no improvement at all and there are no strange noises during focusing detectable. I suspect that it is therefore definitely not a hardware failure.
.. Once again the error description:
If I do not use the camera for some minutes and open any camera app (e.g. native app, instagram, PS-express, whatsapp, Google Kamera, camera pro and also in the test mode (# 0 # - Mega Cam)) the picture is totally blurry and the focus seems to stay in the macro focus. When I try to set the focus point by touching the screen, the focus indicator appears but the focus does not change for approximately 10 seconds (again, in all camera modes and camera apps). After this "initial lag" the camera works perfectly fine. When I close my camera and open it after a short time, it focuses immediately. When I close my camera and open it after a longer time, initial lag occurs again.
This is extremely annoying.
I suspect that the system deactivates the camera ("deep sleep") so when opening the camera a full "initialization" (i.e. error checking, etc.??) is done every time. According to the Application Manager however, the camera app is active and uses the system's Ram when the lag occurs!
Can anyone - under 5.0.1. - confirm this behavior?
Again, I am very grateful for any kind of help and suggestions!
How difficult is replacing the camera? Is it simple?
Hey guys, so I've been loving the phone in almost every way until today when I finally used it to take video for the first time. I bought a tripod attachment for my MXPE and was trying to film a short video of me talking in front of a blank white wall. When I went back to look, the video was constantly refocusing with a terrible zoom in/out effect. Now that I've done some testing it happens whether on a tripod, or in my hand. Even on a static background, it will eventually refocus. If there's any movement, whether I'm panning from side to side or something is moving on the video it will refocus. Here's a short example. Don't be fooled by thinking I'm doing some crazy trick with my hand here, it will noticeably refocus for any reason, including me just moving my hands while talking in front of it. Also keep in mind the phone is on a stable tripod, so any movement is entirely the camera or software. I just didn't want to get on camera or show significant parts of where I live. I've searched to see if anyone else has this problem and unfortunately all I found was a reddit thread with almost no responses. I should say I'm on stock, no modifications to my phone. The camera is set to save to internal memory so micro sd shenanigans aren't a factor either. I've used the stock app, Google Camera and Open Camera and they all exhibit this refocusing behavior.
So what's up, are other people experiencing this also, or is my otherwise great phone working with a somehow busted camera? It takes photos just fine, though now that I think about it, it does the same zoom in/out refocusing when I move the camera photo mode too. I remember trying to take a picture of a spider and the camera wouldn't stop trying to focus long enough for me to get a clear shot. Is this a software deal, or do I need to talk to Motorola? If it's a software deal, why is no one else talking about this?
Edit: I used the "focus lock" shortcut in Open Camera and was able to make it stop. But that means I can't use the default app or Google Camera. What the heck guys?
Its an issue in low light (indoors) when the subject moves. I submitted a complaint with video sample on the official forums and moto responded it was expected for thr camera to re-search for focus when the subject moves.
However I later received an email from the moto camera team asking them for more information which I provided. Who knows maybe they are trying to improve it.
This issue exists on the nexus 6 also and is much worse btw.
I've made the same test and got similar results.
It seems that each time a new element appears the camera tends to change the focus, it looks like it trying to adapt to the new situation.
I'm also no happy with this issue.
Please keep posting if there's any news from Motorola.
Yes, definitely. I shoot a lot of videos of people playing piano, and it's constantly refocusing because the hands never stop moving. :/
Hopefully, this will be fixed in the future.
I have been having the exact same problem recently. For me, it's not even when the subject is moving. Take this video of my son for example ( drive.google.com/file/d/12BqfnL7OoEvV3CSWim-OCgxiHID4mrMeFQ/view ). Notice that it keeps refocusing even though he and the camera are barely moving. There seemed to be plenty of light coming in the window. Is there no way to fix this?
FYI, I finally contacted Motorola Support about this issue because it is so bad, in my case, and they instructed me to send in my phone for repair. Twelve days later, I receive my phone back, and the camera still has issues with focusing while using the camera. I wrote them back to find out what they are going to do now, so I will update here when I hear back. This is SO FRUSTRATING. I would not advise buying a Moto X Pure for the time-being, if you want a functioning video camera.
You can lock focus on the stock camera app by long pressing the focus bracket. I don't know if this was added recently but I found this thread among several others on google search and none of them mentioned it. Cheers!
I forgot to update here after my debacle finished.
Motorola Support had me send in my phone again soon after I got it back from them the first time. I asked them why nothing changed with the phone, and the tech said they mis-marked the problem in their system as a problem with the flash. /sigh So all they did was replace the flash and return the phone. What a waste.
The next time I sent in the phone, they just went ahead and replaced the phone entirely. I got back the new phone, and guess what? Exact. Same. Problem.
I finally posted the video on YouTube where the camera constantly refocuses, and a user suggested downloading a totally different camera app, like "Camera MX." I did so, and immediately noticed a huge difference! I couldn't believe the majority of the focusing problem was caused by Motorola's buggy Camera app, but that does seem to be the case. Unbelievable.
So if you have this problem, download another camera app like "Camera MX," and it should help the refocusing problem a ton.