Database Users

wifi issues

hello all.
im having issues with my wifi. im getting realy poor reception even when standing next to the router. i did lots of reading about the matter but could not conclude whether it was a software or a hardware issue. im running stock rom.
i got the phone from google the tmobile version and im currently using it in Oman.
when i got it, i turned the phone on, it asked me if i wanted to update i said, all went perfect.
at first i didnt notice, then couple of hours later i noticed that the wifi bars will not go more than 1 bar if im 20 feets away from the router. if i put the phone on top of the router i still got one bar short than full.
last week i ordered another phone for myfather inlaw. i asked him to cancel and not update his phone to ere27, the same update i performed.
i compared his phone and mine at his house, my phone wouldnt even see the network when we were one floor down when his phone showed 2 bars.
im totaly confused, i dont want to root nor unlock the bootloader. however, i tried to manually flash the update ere27 again using sd card, thinking maybe there was some error last time. still the same.
on the other side i have a jawbone 2 headset. the reception is so bad if i take the phone more than 15cm for my headset, same with the dock. the dock being bluetooth capable, the phone doesnt have to be sitting at the dock in order for it to play music.
while i was doing my readings, it seemed that the bluetooth and wifi are the same chip, thus im wondring it might be a chip issue.
so now im back to zero, radio software issue or chip hardware issue.
some other facts:
i have no problems staying connected to my wifi with my low signal. i have no voice issues nor 3g issues. (3g still under observation and testing to see whether it works fine for me.
this week im getting another nexus one for my brother and dont know whether i ask him not to perform the ere27 update and wait till google sends another ota that might update the radio.
correct if im worng, i was thinking to flash only the radio. i currently have the 4.03, locked and unrooted and was thinking to flash the 4.04 radio but from what i understood that to flash radio u need to be rooted and unlocked?
if yes, then i will have to wait for googles ota.
if no, then point where to find the tutorials and radio file.
any feedback is much appreciated

Try the app wifi fixer... it helped me alot with keeping a good signal

i tried that also but that software helps u maintain a connection. i have no issues staying connected but i have issues with the strength of the wifi signal.

any more inputs

you should WiFi fix app because it shows you what channels are too crowded in your area and which ones are free. it sounds like your channel is so crowded that even next to the router the phone can't get a good signal.

hello
thank u for ur input. today i asked my father inlaw to update his nexus one to update1. i have asked him to refrain from it before thinking it might be a software issue on mine. after his update, his signals got even better when mine struggled to maintain a signal. mind u both phone where next to each other.
i also had blurtooth issues using my jawbone. at first i thought it was my bluetooth but today i tried his headset. the headset would start staticing if the phone is below my shoulder. after doing some readings, i learnt that the nexus one shares the same chip for bluetooth and wifi.
now im certain its a hardware issue.
since im in oman, i emailed htc and told them about the problem and my location. i offered them the option of me sending the phone to my company in san diego or directly to them. lets see what they say.
in the meantime, i decided to purchase another n1 (loaner) till i send mine and have it back after repair. after which i will sell the loaner ; )
cheers

[Q] No 3G internet after switching wifi off

After a couple of days of using my Nexus 4 i've noticed a problem with the way it handles the transition between Wifi and 3G internet.
Usually it works just as expected, when I switch Wifi off (or just go out of wifi range) it automatically switches to 3G internet (coverage icon in blue). The problem is that sometimes, after switching wifi off, it doesn't turn on 3G data (coverage icon remains grey). The only way I can get 3G internet back is turning Airplane Mode on, and then off again. ¿Am I missing something here? I've seen other people having this problem with other phones, but no workaround yet

flypelocho said:
After a couple of days of using my Nexus 4 i've noticed a problem with the way it handles the transition between Wifi and 3G internet.
Usually it works just as expected, when I switch Wifi off (or just go out of wifi range) it automatically switches to 3G internet (coverage icon in blue). The problem is that sometimes, after switching wifi off, it doesn't turn on 3G data (coverage icon remains grey). The only way I can get 3G internet back is turning Airplane Mode on, and then off again. ¿Am I missing something here? I've seen other people having this problem with other phones, but no workaround yet
Click to expand...
Click to collapse
This happens with my gf's Galaxy S3 too...

I think this is just a network coverage issue. My old mytouch 4g slide had the same problem. Usually it switches quickly if I'm in an area with great reception. If I'm somewhere with weak reception, it takes a little longer.

Stryder5 said:
I think this is just a network coverage issue. My old mytouch 4g slide had the same problem. Usually it switches quickly if I'm in an area with great reception. If I'm somewhere with weak reception, it takes a little longer.
Click to expand...
Click to collapse
Well, I don't think this is a network coverage problem because when this problem happens, it can stay for hours with no 3G internet, it just doesn't even try. But then I switch airplane mode on and then off again, and it achieves 3G data connectivity almost immediately. Also, with the same SIM card I didn't have this problem with an iPhone 3GS.

Well, i've been investigating a little bit, and I've just found it in the AOSP issues tracker as "Android Issue #2207"
I've also found some apps like "3G Connection Fix Free" that seems to try to fix it
I'll try them and report back my findings

I think I have this problem too sometimes. I think my phone has other issues, I'm about to send it back to Google because it keeps dropping cell signals as well, but I definitely have this same problem.

Yes, it happened to me as well yesterday.
After I had more than ten hours at home using wifi, it can't switch to 3G automatically when I left home. The only way I did is reboot the phone.
But if I just connected to wifi for few hours it is OK.
Before I use One X, I don't have this problem before, but the problem is I can't access to internet once I am using wifi for more than 36 hours about.
I think there is big problem for Android system related to wifi and 3G access.

I don't think it's a nexus issue at all. It is definitely something else. My phone hands over form wifi to H+ in a matter of seconds every-time.
I believe you might have a coverage issue.

I am having the same issue, and can confirm it is NOT related to coverage. A reboot of the phone will immediately fix the problem. Have also tried disabling the mobile network, then re-enabling it, with no success.

Skywarp82 said:
I am having the same issue, and can confirm it is NOT related to coverage. A reboot of the phone will immediately fix the problem. Have also tried disabling the mobile network, then re-enabling it, with no success.
Click to expand...
Click to collapse
+1
Sent from my Nexus 4 using Tapatalk 2

Well, nothing i've tried has worked so far. It looks like if it stays connected to Wifi for many hours (for example overnight), it just won't switch to mobile internet unitl I reboot or do the airplane mode trick. I also have wiped everything and reinstalled the stock rom, but the problem is still there. Has anybody fixed it?

Had this problem with my Nexus One, with my Transformer 300 and now with my Nexus 4.
I use German provider O2 and after doing some research, many people suffer this problem and have O2. I thought it was related to my SIM card and I ordered a new one without success. My wife has O2, too. She never had a problem, not with her HTC Desire, not with her Galaxy Nexus.
I worked around with free app WifiFixer Free, which connects to 3G every 60 minutes. This doesn't seem to work on Jelly Bean, though.
The problem is all but new and I am out of ideas. I now use an app that enters and leaves airplane mode upon leaving a Wi-Fi network. But it yet has to prove that it works...

Any news in here? have the same problem and don't know how to solve it. It's so annoying
greetz

MasterJam882 said:
Any news in here? have the same problem and don't know how to solve it. It's so annoying
greetz
Click to expand...
Click to collapse
I have this problem too. Completely stock nexus 4. It doesn't happen all the time but when it does its very annoying.

flypelocho said:
After a couple of days of using my Nexus 4 i've noticed a problem with the way it handles the transition between Wifi and 3G internet.
Usually it works just as expected, when I switch Wifi off (or just go out of wifi range) it automatically switches to 3G internet (coverage icon in blue). The problem is that sometimes, after switching wifi off, it doesn't turn on 3G data (coverage icon remains grey). The only way I can get 3G internet back is turning Airplane Mode on, and then off again. ¿Am I missing something here? I've seen other people having this problem with other phones, but no workaround yet
Click to expand...
Click to collapse
try this forum..
https://code.google.com/p/android/issues/detail?id=40514

[Q] Mobile data problem

I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?

Mate i have exact same problem

I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk

I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks

Also experiencing this with Tmobile UK.

Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.

No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+

Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.

I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy

Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.

Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon

I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.

Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.

I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?

I think they're not available yet, at least on lollipop...

Mine is completely fixed after a few updates i get 4g+ here excellent reception

Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.

Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?

All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?

Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!

europe - preferred network - voice calls

Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]

canned_polar_bear said:
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
Click to expand...
Click to collapse
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure

joshclouds said:
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
Click to expand...
Click to collapse
thanks but that didn't work. back to the LTE/GSM/TDSCDMA prefered network...

I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.

niko_c said:
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
Click to expand...
Click to collapse
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1

canned_polar_bear said:
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
Click to expand...
Click to collapse
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response

niko_c said:
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
Click to expand...
Click to collapse
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.

canned_polar_bear said:
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
Click to expand...
Click to collapse
No social media apps here either, only Whatsapp as an extra messenger service. I have all background autosyncs for all accounts disabled as well and yet lost another 9% over night...
Aah well, Oreo might bring some improvements and beta is already released for Essential Phone!

Hey guys,
I know the thread is old, but before I start a new one, maybe we could warm this one up?
I have a pretty similar (or the same) Problem with connecting to the different network types.
I just got my PH-1 from ebay two weeks ago. Sprint variant, but worked without a Problem here in Germanys GSM-based network - so I thought! After some days I noticed that in some areas I only had poor to no reception, where I knew it should be better (I never changed my carrier). Some twiddling and I found out, that the PH-1 only uses the 4G and 2G networks - not 3G! The 'Preferred network' was set to 'global' and I even went to *#*#4636#*#* --> three dots menu --> Europe. Just to be sure. So perhaps the antenna doesn't work properly I thought, but when I switch to 'WCDMA only' I get full reception 3G (H+). So the device is able to use alle three types of networks. After that I tried all different combinations, but in the end it comes to either 3G or 4G and 2G.
I tried another SIM-Card from the same Provider (o2/Telefónica) but its the same with the PH-1 and the SIMs work without any problems in my old device.
After that I followed the big discussion thread about unlocking the device on this forum and in the end successfully unlocked AND SIM-unlocked the device by flashing the modemst1 and modemst2. That changed nothing
My next step was flashing LineageOS 15.1 - also nothing changed...
Thus this is surely related to the PH-1 directly. Any ideas what the reason for this could be? Are there any other preferences I could try to change?

Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?

morfeas-dsl- said:
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
Click to expand...
Click to collapse
This is same as 3G/4G LTE so should be fine - i use LTE only because have VoLTE but if not then good have 4G/LTE enabled.

New phone, radio issues

Since getting this phone last week, I love it, except for 2 issues. First, the hotspot, after disabling it, still shows up on my laptop as an available connection, and when this happens, the battery drain is significant. This happened 2 nights ago, I had disabled the hotspot before going to bed, and battery drained from full charge to ~55% overnight.
I noticed this issue the first day I had it, and tried a factory reset. That did not resolve the issue.
Today, to add another wrinkle to the problem, bluetooth would not connect to any of my devices. I used the option to "Reset Wi-Fi, mobile & Bluetooth," which worked for the bluetooth, but not for the hotspot. I had to reboot the phone for that to work properly.
In some troubleshooting on the hotspot issue, when disabling the hotspot, my laptop will disconnect, but it still shows the hotspot from the phone as an available connection, though it can't connect at that moment. This problem isn't consistent, though it's happened at least twice.
I'm running the latest stock Essential software.
If anyone has had any experience with this issue, or has found a solution, please share your knowledge. Thanks!

I never had problems with BT when this was my primary phone.
What made me switch back to my Huawei Mate 9, was the signal issue I had with the Essential.
I mean everything on this phone worked PERFECT, but, using the straight talk sim (tracfone/at&t),
I had problems maintaining a signal at time, where I NEVER had signal problems before.

p51d007 said:
I never had problems with BT when this was my primary phone.
What made me switch back to my Huawei Mate 9, was the signal issue I had with the Essential.
I mean everything on this phone worked PERFECT, but, using the straight talk sim (tracfone/at&t),
I had problems maintaining a signal at time, where I NEVER had signal problems before.
Click to expand...
Click to collapse
That's interesting. I'm wondering if this has anything to do with this phone being a universal carrier phone. I'm on Verizon, and this phone is perfect on signal strength. Since the Huawei is a GSM only phone, perhaps it works better with GSM carriers.
By the way, nice signature. I'm the co-host, AKA sideshow, for Armed Lutheran Radio.

pastorbennett said:
That's interesting. I'm wondering if this has anything to do with this phone being a universal carrier phone. I'm on Verizon, and this phone is perfect on signal strength. Since the Huawei is a GSM only phone, perhaps it works better with GSM carriers.
By the way, nice signature. I'm the co-host, AKA sideshow, for Armed Lutheran Radio.
Click to expand...
Click to collapse
Don't really know...it has the GSM bands that at&t uses, 2,4,5,17,30
I think it might be similar to when Apple slapped a metal cover on the back of their phones and
had signal issues. One of these days when I'm bored or snowed in, I might play around with seeing I
can get the back off and see if that changes anything.

I know its not what you wanna hear but try putting it on 3G mode only.
Where i live i get inconsistent or no signal if im in 4G mode from T-Mobile. If i travel south to a bigger city, i can run 4G all day long and no issues. If you get H+(3G) when you set it to 3G, then it might be a band/carrier issue with 4G in your area.