Wileyfox Storm in boot loop, how to recover without losing data - Wileyfox Storm

Hi,
two weeks ago, my Storm received an OTA update with Android 7, moving away from CyanogenOS to something with a Wileyfox label. The phone continued to work for two days, and then simply stopped dead in its tracks. Rebooting brought me to the point where I could enter the unlock PIN, but immediately after my home screen is displayed, the device stops dead and eventually reboots after a few minutes. Lather, rinse, repeat.
I opened a ticket with Wileyfox support ten days ago, and have never heard back from them other than the automated message that a ticket was opened. So i need to help myself. To make things worse, I haven't done a backup in months. The bootloader also is still the default one from Wileyfox, as I was unable to unlock the boot loader to install TWRP when I got the device a year ago and never bothered again. Therefore the prioriy is to get the device into a state that allows me to back up my data before doing a factory reset (and probably moving on to lineage OS in the process).
I can get the device into the bootloader (kipper-N-g2253387) and into an "Android Recovery Wileyfox/Storm/kipper 7.1.1/N6F27C/83dbe1d738", and the device seems to be fine in this state. So I reckon that the hardware seems generally fine and that I have a software problem.
As I haven't been able to find the original factory image on the Wileyfox site and my question has stayed unanswered, I did some research and found a file named kipper-7.1-TOS125B (fastboot).zip on the network. When I unpack this, it looks like an Android image. Flashing from an SD card didn't work ("Failed to mount /sdcard: No such file or directory"). adb sideload makes the device spew a few messages including "E: footer is wrong".
So I tried fastboot erase system, fastboot flash system system.img, which did something that took the appropriate time to flash the device, but the behavior didn't change: Bootup until the lock screen, displaying the home screen after entering the PIN, and then dead, eventually a reboot.
I did not try anything more radical since I'd really really like to save my data first. Is there any way to do so?
Please advise, thanks in advance.
Greetings
Marc

have you notice about this problem?

I saved my data with TWRP booted to RAM and then upgraded to LineageOS. That solved the issue for me.

Zugschlus said:
I saved my data with TWRP booted to RAM and then upgraded to LineageOS. That solved the issue for me.
Click to expand...
Click to collapse
Sure, i do the same but lineage have more problem or no feature...like
BT problems in whatsapp audio recording and bt disconnect when using second sim
Haven't switch for turn on/off single sim ( important for me because second sim is only for work )
Battery drain, with lineage my battery dead at middle afternoon ( using 2 sim, bt, data connection ON, Moderate use ).
Sometimes reboot....
Actually with wileyfox os 7.1.1 have no problem but no root and no twrp
Inviato dal mio Wileyfox Storm utilizzando Tapatalk

Related

Nexus 7 Automatic Freeze and Reboot Loop

Couldn't find a similar thread so I thought i'd post my problem.
Beginning last night, after watching a video using Pulse I realized the sound wasn't working. I restarted the Nexus 7, had the sound working again, but the device froze during the video (in pulse), and then reset on its own.
Since then, the Nexus 7 will reboot, then once on, will freeze after 30 seconds - 2 minutes, reboot again, and just loop in that pattern. Sometimes when it turns out, I'm not even able to unlock it before it reboots again.
Even if I turn off the Nexus 7 when I get the chance, it will turn on itself and continue the freeze -> reboot loop.
Right now I've been letting the loop continue until the battery runs out to see if it fixes the problem. Until then, has anyone else faced this issue? Any solution?
Details: An unrooted Nexus 7, few apps, only thing off market was to enable flash, got the device 2 weeks ago
Bump to see if anyone has a solution.
Will post a video of what happens when I get home from work.
Haven't heard of this before.... what happens if you boot into bootloader? Perhaps you just need to do a full wipe and re-install.
It actually freezes on bootload.
When I do a force turn off (power and volume down), it will turn off, then turn on by itself and continue the bootloop
Will try to upload a video of what is happening soon.
I have the exact same issue.
Can't restore or reflash because it won't go into bootloader\recovery.
What it WILL do is reboot incessantly. SUffice it to say I'm pretty pissed. This just happened suddenly.
I had not rebooted in a few days so I rebooted, and now it won't stop.
The only change I have made is I disable the magazine app because I read that it's a battery hog and I just do not use it. I can;t imagine disabling the magazine app would result in a full on boot loop where even recovery fails...
-M
I would reflash recovery while in the boot loader through adb. That is what fixed my similar problem
kevlars9 said:
I would reflash recovery while in the boot loader through adb. That is what fixed my similar problem
Click to expand...
Click to collapse
I have the same kind of issue. Left to itself the device reboots until the 'Google' display every 1 minute or so. When trying to get into bootloader it freezes when the Android on its back shows up....
So it seems no flashing is possible. BTW this happened when I tried to uninstall an app, similar scenario to some others reporting this type of problem.
I guess the next stop is the Chocolate Factory helpline :/
I contacted the Googleplex helpline at 6 am Pacific time and Anthony kindly promised a replacement unit for next week... No tech explanation or other info was revealed. Purchase from Google Play in the UK.
Finally given a solution, though a very annoying one.
Basically, since you have about 30 seconds - 2 minutes everytime it loads up, I was just told to try and see if I can factory reset from settings within that time frame. Took a 3 attempts (sometimes it would reboot while loading), but eventually got the factory reset going. Luckily I've only had this thing for less than 2 weeks and didn't have much stuff needed to back up.
Right on, glad to hear you got it sorted - in my case. though, this solution would not have worked, as mine never booted all the way through but got stuck at the boot logo (just in case others are reading this with similar problems). So it sems there are at least 2, possibly more, problem scenarios of this type.
My replacement unit from Google Play just arrived - impressed by the speed of proceedings (inside 2 working days from reporting to receiving in Scottish Highlands). Let's see how this one pans out...
HEy problem plss help Boot loop on N7
Hey my nxus wint get out of a boot loop and i cant get in to recovery mode by bootloader this have ben going on for some time and it started when i flashed a new rom ( Paranoide android )on my Nexus 7:fingers-crossed:
Eternal 2013 Nexus 7 reboot loop
Last night my Nexus 7 2013 started going into a reboot loop and would not stop no matter what efforts I made to stop it.
It started when the Billguard application tried to apply an update. The update gets halfway and then forces the tablet to reboot every 30 seconds. I tried disabling the Wi-Fi to stop the update from happening. I even disabled automatic updates and the reboot still happens restoring the tablet to its previous state. I even tried uninstalling the application which appeared to be successful but then immediately rebooted the tablet to the previous state.
After calling Google tech support and only receiving minimal efforts to stop the tablet from rebooting. All efforts were unsuccessful. I even tried uninstalling the application which then instantly rebooted the Nexus seven and attempted the update agaian forcing it back into the reboot loop.
I then tried to do an android device manager erase which was not acknowledged or completed even when my Nexus 7 goes online.
Any help would be appreciated.
Thanks,
I have a very similar problem. However, it began from no changes to my system. I am on Legolas' All-F2FS Recovery and the SlimKat F2FS system. At first I got stuck in a boot loop, and could get into fastboot, but cannot boot back to the custom recovery. Now, I get past the bootloop but cannot get past the loading screen, and still cannot get into recovery. I've tried wiping cache, I've tried reloading the recovery via fastboot -- but since all I have is fastboot access, I don't know what else to do. All my partitions are F2FS, so I am afraid to try moving back to any standard ext4 recovery. I am very interested in this thread, as I feel our issues are related. Keep me updated, and I will do the same if I find anything useful.
Any help I suspect is appreciated by more than just myself.
BTW, removing back and leaving battery unplugged for a while (which had helped with other bootloop issues) did not fix this one, nor did the cold boot from fastboot with usb plugged in to boot recovery.
superdave132 said:
Last night my Nexus 7 2013 started going into a reboot loop and would not stop no matter what efforts I made to stop it.
It started when the Billguard application tried to apply an update. The update gets halfway and then forces the tablet to reboot every 30 seconds. I tried disabling the Wi-Fi to stop the update from happening. I even disabled automatic updates and the reboot still happens restoring the tablet to its previous state. I even tried uninstalling the application which appeared to be successful but then immediately rebooted the tablet to the previous state.
After calling Google tech support and only receiving minimal efforts to stop the tablet from rebooting. All efforts were unsuccessful. I even tried uninstalling the application which then instantly rebooted the Nexus seven and attempted the update agaian forcing it back into the reboot loop.
I then tried to do an android device manager erase which was not acknowledged or completed even when my Nexus 7 goes online.
Any help would be appreciated.
Thanks,
Click to expand...
Click to collapse
I found a fix that worked for me!
I have Minimal ADB & Fastboot installed on my computer. If you're comfortable with the idea of connecting to your Nexus when it is in bootloader download (Fastboot mode), you can try this.
First, I downloaded a full reset file from https://developers.google.com/android/nexus/images:
The ones you'll want are either:
this one for 4.4.2
this one for 4.4.4
I unzipped the appropriate one directly into my ADB directory, and then executed the "flash-all" script by literally typing in "flash all" into the prompt.
This installed all of the default bootloader, recovery and system back onto my Nexus 7 (btw two names for the nexus are "Grouper" and "nakasi"). Then, I was able to clean boot into a reset Nexus 7 system. It was still unlocked. From there, I was able to reinstall a custom recovery (I went with TMW), and even reinstalled a custom ROM (I always stick with SlimKat, personally).
Note: You should also wipe data from the custom recovery once you've installed it.
Second note: In order to be able to load this stuff, I believe you have to unlock your system
To unlock your system in fastboot: fastboot oem unlock
I sincerely hope this helps you (and anyone else stuck in a similar situation to where I found myself). I had completely set my system up with F2FS, and now I'm back to EXT4. BUT, I have a custom recovery, custom rom and root access. Can't complain.:highfive:

Stuck in BootLoop and Factory Wiping doesn't actually wipe anything

Nexus 7 (2012)
4.4.4 Stock
KTU84P
HW Version - ER3
Bootloader Version - 4.23
Locked Bootloader
Not Rooted
I have a Nexus 7 sitting in front of me that was dropped off by my aunt in hopes that I could repair it for her. It doesn't look too promising, but I thought I'd consult the mighty fine people here on XDA before I give her the bad news. Here's what she says happened. Yesterday, while preforming day to day activities on it (browsing internet, Skyping, Facebook, etc), the device completely froze. After holding down the Power Button and forcing it to shutdown, she booted it back up. Everything seemed to functioned properly for about 30s - 1min when, at that time, the device turned off and rebooted on its own. After booting back up, it started to repeat this cycle. Basically getting stuck in a bootloop. I personally have never witnessed a bootloop like this before, where the device successfully boots up completely into the OS before turning off and repeating. I'm more used to dealing with ones where it might go as far as the manufacturer logo and then repeats. So anway, as I stated, I only have a 30s - 1min window where I can make changes in order to troubleshoot. The first thing I figured I should do was to go into "About Device", turn Developer Mode on and get USB Debugging enabled. I was able to do this and used "adb devices" to confirm its connection to my computer before it looped again. After its next bootloop I headed back into settings because I wanted to take note of the Android version she was running. As I was navigating there, I noticed that the Developer Options were no longer active. Basically as if I hadn't enabled them yet. This made me start thinking that changes being made on the device weren't sticking. I decided to make a few visual changes to the home screen and see if they were still there after the next bootloop. I uninstalled an app, rearranged icon placement, and changed the wallpaper. Once it shutdown and booted back up again, everything was back to the way it was before the changes had been made. The app I had uninstalled was still there, the wallpaper reverted back, and the icons were back in their original location. At this point I decided to see if I could reboot into Safe Mode. Unfortunately, this doesn't work. I am able to get the reboot to Safe Mode confirmation box and tap "Ok" but it remains in Normal mode when it boots back up. I eventually tried to boot into recovery and preform a Factory Reset. I was able to get into recovery and reset the Nexus. Or so I thought. Instead of seeing a Device Setup screen after it wiped, like I assumed I would, it booted up and still had all the data on it. There were no errors during the wipe and it was confirmed with "Data wipe complete." afterwards.
I am absolutely lost. I've never dealt with such an unusual issue before. Especially with it not even reacting to a complete data wipe. So, just to recap . . . I only have 30s - 1min available to interact with the OS before it reboots itself, any changes made during that time don't stick, Device is successful booting into Stock Recovery, and I can successfully get a Fastboot connection when booting to the Bootloader.
Luckily she has come to terms that this might not get fixed and has decided to go a head an order a newer 2013 model. I'd still like to try any solutions that you all might have. Just in case there is a slight glimmer of hope.
Oh, and one last thing I should mention. I tried to see if I could get the bootloader unlocked but it didn't work. This is the first Nexus I've ever had in my possesion, so I'm not really familiar with the tools available for it. I found WugFresh's Root Toolkit and attempted to Unlock with it. The process seemed to go as it should and I didn't receive any errors on the tablet or in the software. However, in the end, it didn't make any changes to the bootloader.
same problem
I have the same problem as you.
Did you find a solution?
Can anybody help us?
Thanks.
I have a similar problem, but I think mine is related to the bootloader.
I'm stuck on 3.34 and that's where it fails ever time I try Wug's Nexus Tool Kit.
Have you tried Nexus Tool Kit yet?
eawooten said:
I have a similar problem, but I think mine is related to the bootloader.
I'm stuck on 3.34 and that's where it fails ever time I try Wug's Nexus Tool Kit.
Have you tried Nexus Tool Kit yet?
Click to expand...
Click to collapse
I have tried factory reset from recovery, no errors while wiping but when device restarts nothing has happened: I only have a 30s-1min of old system with all my data and apps or directly bootloop.
Also I have tried flash factory images with Nexus Tool Kit and directly from bootloader. No errors while flashing, apparently has flashed new image system. When device restarts nothing has happened: bootloop or my old system with data and apps for 30s before restart.
Myself and a few others are having the same problem... please keep us updated if you find anything out.
http://forum.xda-developers.com/showthread.php?t=2588911

[solved] Note 3 bricked for good? No ADB interface to reflash manually.

Hi everybody.
TL;DR
Recovery hangs upon booting and fastboot mode doesn't show up ADB interface on my PC. How to flash the phone?
Long version:
I wonder if you can help me. My old faithful Note 3 is badly misbehaving. Yesterday I filled almost all its internal memory with some movies before heading out on a trip, but some time later when I reset the phone after unusually long boot all user settings were lost. Well, something went wrong, couple of hours later there was reset after reset so I wanted to restore previous backup... but couldn't. TWRP was showing error messages (TAR something something, 255) very shortly into restoring process. It couldn't restore backup but also couldn't make new one as well (similar error with TAR and code 255 when trying to backup user data).
Something was very wrong, so I thought maybe I will flash newer TWRP 3.0 and give it a try but suddenly after next reset I couldn't even get into recovery anymore - TWRP gives me black screen after several seconds into booting it. No icons, no reaction to key presses, nothing. Even holding power button does nothing.
Ooooookay, it's time to enter fastboot mode then and flash new recovery manually. So I enter it, connect phone to my laptop and... nothing! No ADB interface. Some kind of samsung driver is installing, but the most important one, for ADB, just doesn't show up. It's really weird. Reinstalling drivers doesn't help, only the same one device that shows up gets different names, but that's it - no ADB interface, and, effectively, I can't flash anything because fastbot and ADB can't see any device. Odin can't see the phone too.
What's going on? Is the internal flash dying or what? But if so what does it have to do with ADB not showing up? Do you have any ideas that I can try out in this situation? I checked my laptop with a tablet that I have on hand and it shows up its ADB interface without problem in fastboot mode even though it's the first time I connect it to this laptop, so laptop and it's system are fine.
If nothing helps then, well, One+ 3, here I come.
EDIT: Problem solved. Turns out f2fs on data partition crashed and therefore TWRP couldn't start at all. I managed to flash Philz CWM via Odin somehow (after messing with drivers for some more time) which told me there is something wrong with /data because it couldn't mount it at all. It couldn't format it either. Fortunately SlimLP managed to start and after throwing up some errors I managed to do factory reset which formatted the internal memory back to ext4. Then flashing TWRP, formatting data back to f2fs, restoring backup and voila! It works again. Good, I'll wait until Note 8 if there ever will be one.

Semi-Bricked help

To start off, I have been running the pure nexus rom on marshmellow 6.0.1, and twrp 3.0.2-0 for months now, and loving my mxp. Today, my phone randomly froze (which happens often, due to me maxing out my ram with too many things running), no big deal right? We'll just hold the power button to hard reboot phone like normal Wrong. My phone now does not boot at all. I cannot get passed the "warning bootloader unlocked" screen. I cannot boot into twrp either, as it freezes at the teamwin start up screen (so unable to flash via recovery). None of my 3 computers recognize my phone as being plugged in (so unable to use adb/fastboot to flash), and fastboot flash mode is "Secure". Have I bricked my phone? I have not made any changes to it in months (aka I haven't flashed ANYTHING to my mxp in months, hence why I am so dumbfounded). I am willing to go back to stock (preferably keeping twrp) if need be. Any help is appreciated. Thanks
Have you tried a simple wipe? Open TWRP and go to Wipes, Advanced, and select caches and user data (NOT system or boot) and reboot... if not, you need to reflash your ROM.
And BTW, "Today, my phone randomly froze (which happens often, due to me maxing out my ram with too many things running), no big deal right?" Yes, actually that is a big deal... it is not normal and shouldn't be happening, you should have been troubleshooting that issue. Android usually doesn't just "max out RAM" and freeze up unless something is wrong.

troubleshooting, bricked overnight

Hi!
I used my S7 Edge for a couple of years and now I am afraid it may have died on me. As always, backups of f.e. pictures are not up to date.
During the night, it lay on my Qi charger. When I took it in hand, the screen was extremely dark and stuck in the "loading Lineage" screen. I tried to reboot. It was stuck on the "Samsung Galaxy" screen.
I wanted to boot into recovery and wipe the cache and see if it works again. But I can't boot into recovery mode. No matter if I connect it to a USB cable, the button command does not work.
Switching the device off also isn't possible. The only way to switch it off is disconnecting the battery (I have opened it to do so).
The only thing I can do is booting into download mode (so I know my volume up button works...).
Several times the screen was stuck on the "empty battery" symbol - which did not change no matter how long I had it in the charger. I can't really replicate how I got to the battery screen. I installed another battery just to see if if by some magic this would change something, but nothing changed about my issue. No boot possible and no booting into recovery.
I thought to myself: Well, maybe if I reinstall TWRP I can get into Recovery again. But when I try Odin I get the error message: "there is no PIT partition"
I know you will want additional info:
sadly, I cant' say which version of lineage I had running. I would have to look into my phone - which I can't.
I installed Lineage a couple of years ago, the phone was rooted and had TWRP recovery. I changed my USB port and Audio port several months ago.
But everything was running fine - I did not change or do anything recently. It happened overnight.
Do you have any ideas what I can do? I am brooding for two days now over this issue and I am at the end of the line here.
Did my memory just die on me? Is it an unfixable hardware issue?
Or software-related and potentially salvageable?
thanks in advance for anybody that bothers with my problem.
PinkElf said:
Hi!
I used my S7 Edge for a couple of years and now I am afraid it may have died on me. As always, backups of f.e. pictures are not up to date.
During the night, it lay on my Qi charger. When I took it in hand, the screen was extremely dark and stuck in the "loading Lineage" screen. I tried to reboot. It was stuck on the "Samsung Galaxy" screen.
I wanted to boot into recovery and wipe the cache and see if it works again. But I can't boot into recovery mode. No matter if I connect it to a USB cable, the button command does not work.
Switching the device off also isn't possible. The only way to switch it off is disconnecting the battery (I have opened it to do so).
The only thing I can do is booting into download mode (so I know my volume up button works...).
Several times the screen was stuck on the "empty battery" symbol - which did not change no matter how long I had it in the charger. I can't really replicate how I got to the battery screen. I installed another battery just to see if if by some magic this would change something, but nothing changed about my issue. No boot possible and no booting into recovery.
I thought to myself: Well, maybe if I reinstall TWRP I can get into Recovery again. But when I try Odin I get the error message: "there is no PIT partition"
I know you will want additional info:
sadly, I cant' say which version of lineage I had running. I would have to look into my phone - which I can't.
I installed Lineage a couple of years ago, the phone was rooted and had TWRP recovery. I changed my USB port and Audio port several months ago.
But everything was running fine - I did not change or do anything recently. It happened overnight.
Do you have any ideas what I can do? I am brooding for two days now over this issue and I am at the end of the line here.
Did my memory just die on me? Is it an unfixable hardware issue?
Or software-related and potentially salvageable?
thanks in advance for anybody that bothers with my problem.
Click to expand...
Click to collapse
Hi, try to flash the stock firmware otherwise I really don't know :/
I guess I will lose my data when I install stock firmware, don't I?
What I ask myself is: Is the reason for not being able to boot into recovery that my device always thinks my battery is empty?
Is the fact that I can boot into download mode a sign that my memory and/or motherboard is still intact?
PinkElf said:
I guess I will lose my data when I install stock firmware, don't I?
What I ask myself is: Is the reason for not being able to boot into recovery that my device always thinks my battery is empty?
Is the fact that I can boot into download mode a sign that my memory and/or motherboard is still intact?
Click to expand...
Click to collapse
Are you using Lineage OS? If yes, then definitely yes. On my Xiaomi, I couldn't get into fastboot mode or into recovery, I don't know why and somehow I got there, I don't even know how I think I held the power mode for a long time and when the phone turned on I held the volume up button to get into recovery finally succeeded on the umpteenth attempt and from recovery I restarted the phone in fastboot mode and flashed the stock firmware. And yes, being able to boot your phone into fastboot is a good sign. It would be worse if it wasn't possible.
I am still stuck with the problem. I can boot into download mode. I can't find a way to boot into recovery.
Is there anything I can do in download mode?
If I find the lineage version I originally installed on my device, could I install it via ODIN and get my phone back without data loss? I have only ever installed ROMs via TWRP.
Just an idea, but as of now I get the error "could not find PIT partition" anyway while trying to reinstall TWRP.
PinkElf said:
I am still stuck with the problem. I can boot into download mode. I can't find a way to boot into recovery.
Is there anything I can do in download mode?
If I find the lineage version I originally installed on my device, could I install it via ODIN and get my phone back without data loss? I have only ever installed ROMs via TWRP.
Just an idea, but as of now I get the error "could not find PIT partition" anyway while trying to reinstall TWRP.
Click to expand...
Click to collapse
Yes, you can use download mode to install the firmware via Odin. Look
That means giving up hope for my personal data...
But even if I want to do this, I run into the problem, that I can't install anything due to "could not find PIT partition"...

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