ONLY 1 Caller Name not displaying with incoming call - Message OLI=62 - Samsung Galaxy S8 Questions and Answers

Hi,
Been trying to fix this issue for a week now. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID and so is mine. I spend like a few hours aday trying to troubleshoot this.. No luck whatsowever. Weird thing is, sometimes when she calls, her number appears with a ;oli=62 behind it. Example: 714-555-5555;oli=62. I googled oli (originating line information) but it makes no sense to me..
Things i've tried already:
1) resync gmail contacts
2) deleted her contact on gmail/phone/etc
3) readded her contact to phone internal storage and also gmail again
4) tried in safe mode to see if a application is blocking it
5) rebooted phone of course
6) re-adding her contact info with her data deleted from gmail
7) called verizon support
8) and last but not least.. reset/restored original s8 to factory
HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. i tried researching IPHONE issues with caller ID not showing up but all her settings seems correct.
Thanks in advance.

That's a LOT of troubleshooting on your end and quite frankly I'm surprised you're still having this issue after all of that. I'm kind of bewildered on what could even be the cause of this problem.
So let me get this straight, if you go to contacts on your phone and add someone else's number and details it works normally but even if you manually input her details you still have issues with caller ID?
Only 2 things I can possibly think of
1. Network provider issue
2. I feel like this is unlikely but maybe a sofware bug? Maybe there is a bug in the code that throws some sort of exception or error when your partners specific number is saved.
I couldn't find a definitive answer for this anywhere, its definitely a head scratcher. You don't unknowingly have any other apps syncing contacts do you?
EDIT: Could you get your hands on another S8 to troubleshoot? If adding the number works normally on another S8 then you're Gucci, you know the problem is specific to your device. If not, my two points still stand or I'd be looking at the iPhone as the culprit.

No other apps. That's what I thought it might be too. That's why I did a system restore. And before I did any updates. I had her call me to test it. Still same. Oddest issue ever. I am actually pretty decent at tech stuff but this puzzles me. Lol.
Sent from my SM-G950U using Tapatalk

That's really strange, what about in regards to my edit? Do you have another S8 you can test?

I only have one s8. And yes. No matter if I add her number to phone sim or gmail from the phone it doesn't work. I also tried deleted her contact from gmail contacts and adding it again. No luck. Adding a new contact works from someone else works.
Sent from my SM-G950U using Tapatalk

When in doubt, just blame the iPhone.
Haha, all joke aside I'm all outta ideas mate. I consider myself pretty savvy as well but it looks like you've covered all the bases so far which leaves me at a loss. You sure you don't have any family or friends with an S8 that your gf could call to test? That would be the best way to narrow it down even further at this point and the next logical step IMO.

Yeah. I've been trying to tell her to call everyone in her phone book to see if her name pops up. Lol. She only tried few people.
Sent from my SM-G950U using Tapatalk

I'm having the same issue with my boyfriend's number, I have an s7 and he has an android. It started happening about 2 weeks ago. Before that his contact info showed up
Sent from my SM-G930V using Tapatalk

Does his number show up with a oli=62 also?
Sent from my SM-G950U using Tapatalk

If I miss the phone call yes it does
Sent from my SM-G930V using Tapatalk

Same here. Glad I am not the only one. If u find a fix. Please let me know. I'll do same
Sent from my SM-G950U using Tapatalk

Is he on t-mobile?
Sent from my SM-G950U using Tapatalk

Yes he is
Sent from my SM-G930V using Tapatalk

Welp that just happened when a buddy of mine called​ me a few min ago. He is also with T-Mobile. I am with Verizon. Had this phone since launch and hasn't happened until today. Gotta be something with T-Mobile numbers.
Sent from my SM-G950U using Tapatalk

Welcome to the club. Lol
Sent from my SM-G950U using Tapatalk

OK. I found a workaround to get the name to display. Log into your Google account on a computer and manually add that odd number. Example : 555-555-5555;oli=62. I added that along with the regular number without the oli=62 just incase they send out a fix for it. And that's it. The name showed up for me. Let me know if it works for u.
Sent from my SM-G950U using Tapatalk

It worked! I can't believe I didn't think to try this. Awesome fix.
Sent from my SM-G930V using Tapatalk

Thank you guys so much. I've had this oli=62 problem for two weeks. The Google fix worked great. You guys are the best. I'll tell Verizion then should send you 20% of my monthly bill as you're better than their support!

Lol
Sent from my SM-G950U using Tapatalk

Related

[WARNING] Google Music and Root.

Your now allowed only 4 devices to deauthorize. It happened to me tonight and now might to start a new account. I have to talk to a higher rep that will email. I have a nexus now but had warn my fellow Evonians! Beware guys
http://forum.xda-developers.com/showthread.php?t=1656038
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
Just saw that someone else has made a thread in concerns of this stupid thing Google did! Devs you are more than welcome to take this down.
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
Well just tried doing some of my nandroids that i have and no go. Didnt keep a single one with google music. ****ing sucks. I can get it on my phone till 2013 lame!
tried to make a new account and now it says "Two accounts were previously used to sign into Music Manager on this computer. ONly two google accounts can be used per computer with Music Manager" Bull****
marcusva79 said:
tried to make a new account and now it says "Two accounts were previously used to sign into Music Manager on this computer. ONly two google accounts can be used per computer with Music Manager" Bull****
Click to expand...
Click to collapse
I had a similar issue using Google Books and I had to call their 1800 number and I got them to take out the other devices on the account and I was able to use it again......Let me see if I can find the number
[EDIT]
Ok there's two numbers you can call.... 650-623-4000 or 866-246-6453
I got those numbers from this site btw http://www.contacthelp.com/directory/Internet/Web+Sites/Google?ListingID=142
I haven't had any issues with mine, I've never had to even unregister a device yet and I have 3 devices using the same main account. :-/ I always restore the app+data from TiBu tho
Sent from my SPH-D710 using xda premium
I haven't had an issue yet and I'm wiping and flashing left and right here. I just go into the settings from my laptop and remove some devices then I'm good to go.
Sent from my PC36100 using XDA
Well watch out. I have read that they are doing these with 60 days. Its depressing
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
So does restoring app+data when doing a Titanium backup restore count as another authorization? I don't always restore Google Music with Titanium when I flash a new ROM. I'm sitting at 7 authorizations right now so I'm scared to do any testing. In reality, I just have my Evo and my home PC tied to my G-Music account.
---------- Post added at 12:54 PM ---------- Previous post was at 12:39 PM ----------
mazdarider23 said:
I had a similar issue using Google Books and I had to call their 1800 number and I got them to take out the other devices on the account and I was able to use it again......Let me see if I can find the number
[EDIT]
Ok there's two numbers you can call.... 650-623-4000 or 866-246-6453
I got those numbers from this site btw http://www.contacthelp.com/directory/Internet/Web+Sites/Google?ListingID=142
Click to expand...
Click to collapse
I was able to talk to someone about my account. I just went to
http://support.google.com/googleplay/bin/request.py?hl=en&policy=music&contact_type=contact_policy
and logged my info. Got a call with about 2 seconds and they are escalating the issue to get my account cleared of authorizations. They said they would email a followup in 1-2 business days. The guy I talked to on the phone was extremely helpful and said that he thinks that they're looking at changing the method of how they authenticate a device. So hopefully he's not just telling me what I want to hear. We'll see.
wierd... i noticed on my google account it has 2 devices but only those 2. i have never had to remove any before and i flash roms religiously. basically a weekly sometimes daily basis haha and i have been rooted and flashing since january 2011
EDIT: and to clarify those same 2 have been there since i rooted. no others were ever added to it.
It's fixed now. I can deauthorize again.
I know they fixed mine too. I called them yesterday and said I'm a developer and do roms. I know I'm not but I hope that helped
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Lost Samsung Galaxy Note

Hello Everyone,
I lost my samsung galaxy note in Singapore airport when I am changing my flight to Adelaide. I am very disappointed about it. I tried all the ways by searching via Samsung Dive. I tried installing droidlost and Plan B apps to track my mobile. Since I have inserted my Indian SIM when the phone lost and unfortunately I changed to Airplane Mode. Now I am not able to track it by sending sms for activating the app since the SIM is on international roaming (if the guy who got my phone switches ON). Kindly please let me know any alternatives. I am very frustrated and hard earned mobile. Please.
Regards,
Kamal
bhai ab kaun lauta raha h fone wapis..? ab tak to bik bhi gya hoga!
Sent from my GT-N7000 using Tapatalk 2
Maybe its time to move on. I heard SGN 2 is already in market??
Sent from my GT-N7000 using xda app-developers app
Try to contact samsung customer care or file a complain regarding that including imei.
I know one thing thru imei u can find but you need to pressurize.
Sent from my GT-N7000 using xda app-developers app
shivg86 said:
Try to contact samsung customer care or file a complain regarding that including imei.
I know one thing thru imei u can find but you need to pressurize.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
+1
Call your provider and ask them to block the IMEI, this way the phone will be un-usable as a phone, And if someone has already placed a working SIM into it, Your carrier should know its location.
Dial up the pressure and get them to help you !
Actually it can be tracked but in indian system they dont even care
Sent from my GT-N7000 using xda premium
System is nice buddy.it is related to us.and dont make such coments on system.
It gives output if you do some legal things with a good wit.
Sent from my GT-N7000 using xda app-developers app
Stop being so defensive Shiv. There's a lot to criticize with the Indian system. It's far from perfect.
Sent from my GT-N7000 using Tapatalk 2
M i defensive man?srry if i am.and system is in us.we make it.
Well its xda nt social topic site so i am mum now.
Sent from my GT-N7000 using xda app-developers app
vudathu said:
Hello Everyone,
I lost my samsung galaxy note in Singapore airport when I am changing my flight to Adelaide. I am very disappointed about it. I tried all the ways by searching via Samsung Dive. I tried installing droidlost and Plan B apps to track my mobile. Since I have inserted my Indian SIM when the phone lost and unfortunately I changed to Airplane Mode. Now I am not able to track it by sending sms for activating the app since the SIM is on international roaming (if the guy who got my phone switches ON). Kindly please let me know any alternatives. I am very frustrated and hard earned mobile. Please.
Regards,
Kamal
Click to expand...
Click to collapse
Hi. I suggest you contact the ICA (Immigration Checkpoint Authority) of Sillypore to see whether they found your lost Note.
Don't worry about them stealing, cause they're reliable.
That's very unfortunate to hear. I too am trying to track down my Galaxy Note. I was at the bus station the other day and someone asked to borrow my phone for a call. I was just doing a good deed but he ran away with it. I've also tried plan B but it seems like the thief has already unassociated the google account. I'd like to know too if there are any other ways to track down the note knowing only the serial number?
I don't want to disappoint you but I think it's kind of hopeless. It takes nothing more than a wipe of the system to eliminate the tracking capablity using Samsung dive. Let alone the possibility to flash a new rom. I'd informe my provider about the loss and get a new phone. I know that's not what you.expected but it's reality.
Sent from my Galaxy Note running ICS
+1
If anyone knows the slightest thing about android then they will now that they can erase everything in recovery (stock or custom) leaving no tracking apps installed.
However...... That being said, there are more apps being developed lately that are designed to survive a full wipe from recovery, so make sure to look in to it for future references.
Avast ! is one of these apps and I highly recommened trying it, But also, Spend some time online looking and comparing all the different security apps, Dont be afraid to pay for one if it is worth it ! because it could be a matter of paying <£5 for an app, or losing a >£300 phone !
On a side note, Most providers wont give a crap if you lose your phone, They will just block it and still force you to pay them, So dont always rely on them to help you if something goes wrong !
Finally, without dragging this post on for too long, Its nice the guy above tried to do a good deed, But in future DONT !! I know this sounds harsh, But in most places of the world people only want 1 thing........ MONEY ! and they will do what ever they can to get it.
Who doesnt own a mobile ? you can pick up a $hitter for less than £10 ! there are dozens of phoneboxes out there and even reverse charge numbers.
So keep your witts about you next time you try to do a good deed for someone :good:
To the guy who said move on to note 2
Got news for you... not all of us can afford to, or want to . I'm more than happy with mine. Ill wait until we have 4g here and get the note 3.
I've put features off the 2 on mine ,&they work fine . Also use ram boosters ,which along with oc speeded it up no end .
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 01:14 PM ---------- Previous post was at 01:09 PM ----------
You can with a bit of fiddling put a tracking app into the system, hide the icon .we all know about root etc but we are not normal !?users. Most people thinl a phone is a phone .My gf and friends just roll their eyes when I pull mine out and try to show my new pet OS !
Sent from my GT-N7000 using Tapatalk 2
It is worth trying to contact the airport, hope you find the phone.
However.. the bus station theif... some horrible people exist.
howard bamber said:
My gf and friends just roll their eyes when I pull mine out and try to show my new pet OS !
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Yep.Same here...

Send contact directly to voicemail?

I used to be able to do this on my tmo m8, but don't have an option with this phone. Don't know if it's Sprint or Marshmallow, but it's extremely annoying!
I have a contact called spam which houses all of my telemarketing and other annoying callers and would like to configure it to just send those to voicemail. Is this not possible at all now? And if not, wtf?
ned4spd8874 said:
I used to be able to do this on my tmo m8, but don't have an option with this phone. Don't know if it's Sprint or Marshmallow, but it's extremely annoying!
I have a contact called spam which houses all of my telemarketing and other annoying callers and would like to configure it to just send those to voicemail. Is this not possible at all now? And if not, wtf?
Click to expand...
Click to collapse
You can block it from the call log or go online to the sprint site and block it
Soooperstar said:
You can block it from the call log or go online to the sprint site and block it
Click to expand...
Click to collapse
Thanks, but that only works for the number. I have something like 30 numbers in that contact at least! I should be able to just block that contact entirely.
ned4spd8874 said:
Thanks, but that only works for the number. I have something like 30 numbers in that contact at least! I should be able to just block that contact entirely.
Click to expand...
Click to collapse
Yea you have to do them individually
Sent from my SM-G935P using Tapatalk
Soooperstar said:
Yea you have to do them individually
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
Is that a sprint or marshmallow thing? Well, now that I think of it, my old phone was rooted and I was running roms on them. So perhaps it was something was always built into the roms I was using. Still, seems like a really simple, yet effective feature. Don't understand why sprint or google doesn't include that feature.
Not sure but I've been with Sprint for 9 years, and been like that as long as I can remember
Sent from my SM-G935P using Tapatalk
I use Extreme call blocker & it works wonders. https://play.google.com/store/apps/details?id=com.greythinker.punchback
I use to use root call blocker on my M9 which was amazing till the mm update which broke it.
However this app is just as good and no root required. Doesn't affect battery life and it just does it's job and stays out of the way. It's not free but that's a good thing in my eyes, no ads and support got back to me lightning quick if you have an issue but I can confirm it works wonderful on this phone. There is a slight delay when a junk call comes in so phone might go off for a second but I'm guessing this is due to no root access but it's still pretty quick and will keep your call logs clean. Mine is setup to block all calls unless you are in my contacts and other calls get sent to voicemail so if it's important they can leave a message.
Sent from my SM-G935P using XDA-Developers mobile app
Sim-X said:
I use Extreme call blocker & it works wonders. https://play.google.com/store/apps/details?id=com.greythinker.punchback
I use to use root call blocker on my M9 which was amazing till the mm update which broke it.
However this app is just as good and no root required. Doesn't affect battery life and it just does it's job and stays out of the way. It's not free but that's a good thing in my eyes, no ads and support got back to me lightning quick if you have an issue but I can confirm it works wonderful on this phone. There is a slight delay when a junk call comes in so phone might go off for a second but I'm guessing this is due to no root access but it's still pretty quick and will keep your call logs clean. Mine is setup to block all calls unless you are in my contacts and other calls get sent to voicemail so if it's important they can leave a message.
Sent from my SM-G935P using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks! It appears they do have a free version of this that blocks the calls, but not the text messages. I never had a problem with the texts, just the calls, so this could be perfect! I installed it last night and now I'm kinda hoping for another spam call soon so I can see it in action. Thanks again!
ned4spd8874 said:
Thanks! It appears they do have a free version of this that blocks the calls, but not the text messages. I never had a problem with the texts, just the calls, so this could be perfect! I installed it last night and now I'm kinda hoping for another spam call soon so I can see it in action. Thanks again!
Click to expand...
Click to collapse
Yea I just bought the paid version right away, I like to support great devs anyway. I shut off SMS blocking, could be something I use in the future. Yea you can see the phone light up when a spam call comes in. Mainly I like it for keeping my logs clean and not bothering me for numbers I don't want to talk to which is everyone not in my contact list.
Soooperstar said:
Not sure but I've been with Sprint for 9 years, and been like that as long as I can remember
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
Same here. Did you try linking the numbers into one contact?
Personally I hate that option. For me there have always been unintended consequences.
SM-G935P
Kygen said:
Same here. Did you try linking the numbers into one contact?
Personally I hate that option. For me there have always been unintended consequences.
SM-G935P
Click to expand...
Click to collapse
Yeah, I have a contact called spam and in the past I've been able to set it to go directly to voicemail. I guess that was a feature of the ROMs I was using. Yet another reason to need root on this phone!!

LG V20 on Sprint - hanging/freezing/performance issues

My first 5-6 days with this phone were pretty solid.
Now, once or twice a day the phone will just start hanging, and eventually freeze, requiring a battery pull.
This will happen randomly. No particular app that I can pinpoint is contributing.
I have noticed it seems to have occurred some times when either an email or text is arriving.
It also has happened without an email or text coming in.
Of course it may be an app. I am dreading a factory reset, but think I need to. Then will load the apps fresh from the Play store instead of transferring them from my previous Note 4 like I did initially.
I searched online regarding this issue....there are only 2 YouTube videos from users. One said he just had a bad phone, exchanged it, and is now fine. Other comments pointed to Facebook app vs using the Samsung 256 gig memory card (from Note 7 owners, which is what I am actually doing).
Any tips on how to stop this vs how to capture what is causing this is appreciated.
FWIW: using the BlueMail and Textra for default apps.
I've noticed this too using the sprint version. I have to reboot the phone to fix it
Sent from my LG-LS997 using Tapatalk
Sometimes it is hung up so much I cant reboot and am forced to take off my case and pull the battery. There has never been an overheating issue for me.
Sent from my LG-LS997 using Tapatalk
Yea ive seen this happen more and more often. I'm on tmobile though.
Does this on verizon also
Sent from my VS995 using Tapatalk
Have the same problem. Am on T-mobile. Hopefully an update to 7.1 comes soon.
Any word when 7.1 will happen?
Sent from my LG-H918 using Tapatalk
My phone [Sprint] also does this. The entire phone locks up requiring a battery pull. Hope to find a solution soon.
mcrzeppelin said:
Yea ive seen this happen more and more often. I'm on tmobile though.
Click to expand...
Click to collapse
Same here...... T-Mobile
See this is why we needed root lol
Sent from my LG-LS997 using Tapatalk
Same thing started happening to me - week 3 with T-Mobile variant.
Thanks for heads-up on this potential issue, I'm on day 2 of this device, and it seems fine thus far, but I'll be on the look out...perhaps a reboot once a week like the Samsung devices will help.
I'm still unhappy about Sprint leaving out the lg gallery app, and the content lock with this app. I tried the side loaded lg gallery apk, and although it installs okay, the lock feature doesn't work!
Sent from my LG-LS997 using Tapatalk
Never had this happen, on sprint, had the phone since before the official release
Am on T-Mobile. I was having to do a battery pull once or twice a day. I gave up and did a reset and reinstall. Never had an LG phone before and tried out the Backup and Restore program. Worked fine although I didn't try reinstalling any of my Exchange accounts for fear of corruption or deletion of emails, calendar events, contacts.
Was happy with the speed of the reinstall. Especially with the sms. I have about 16,000 sms and mms. When I got this phone I used that and it took almost 6 hours to restore those messages. With the LG backup and restore, everything took less than 3 hours.
Sent from my LG-H918 using Tapatalk
No problems here had my Spring v20 since 10/27
p_synthesis said:
Have the same problem. Am on T-mobile. Hopefully an update to 7.1 comes soon.
Any word when 7.1 will happen?
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
Probably after it is available as a final for Nexus devices...AKA 2017. Even Nexus phones are beta-ing until 2017 probably.
I've had my Sprint model since day 2 and it has never done this.
Looks like it might have been Lux and its persistent notification that was responsible for the slowdowns. I disabled it and everything seems must faster.
Lux? As in the app to control brightness?
Sent from my LG-LS997 using Tapatalk
Never had any lag or freezing on mine either. Have had since sprint release day, didn't restore or transfer anything over. Everything was setup as new, just transferred sd card with music and pictures.
Sent from my LG-LS997 using Tapatalk
DKrics said:
Lux? As in the app to control brightness?
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
Yes Lux the brightness app. I noticed the worst lag when pulling down the notification drawer and thought it might be related to Lux's brightness widget, which seems to have proved to be the case. Disabling its notification privileges and haven't seen any lag all day.
Never had even a moment of hesitation since owning the phone (Verizon).

Texting Duplication Issue While Using Android Messages on T-Mobile 6T

Since buying the T-Mobile OnePlus 6T, I've noticed that for CERTAIN people, when I text them in Android Messages, their response comes back in a newly created text thread, INDEPENDENT of the original thread I texted them from. Does anyone know why this is happening, or how to resolve it?
It's possible this issue has nothing to do with Android Messages. So if you're having it and don't use that app, please let me know!!
Thank You!
How are you texting the contacts? 123-456-7890 or 456-7890?
Sent from my ONEPLUS A6013 using Tapatalk
amg83 said:
How are you texting the contacts? 123-456-7890 or 456-7890?
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
The first one. I never enter in any new #s without the area code included.
The replies in question come back as +1-123-456-7890? I don't use the android messages app and haven't in quite some time but these are the common reasons I would see a new thread.
Sent from my ONEPLUS A6013 using Tapatalk
amg83 said:
The replies in question come back as +1-123-456-7890? I don't use the android messages app and haven't in quite some time but these are the common reasons I would see a new thread.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
No it comes back with the exact SAME name vs. a phone #.
By chance, under your dialer settings, is your country code set to +1 (USA)? Ive seen a few issues like this that were cause by country code errors after roaming internationally.
The other possibility is that the recipient has mms replies turned off in lieu of mass sms, which would cause it to come back as a separate thread.
a99tandem said:
By chance, under your dialer settings, is your country code set to +1 (USA)? Ive seen a few issues like this that were cause by country code errors after roaming internationally.
The other possibility is that the recipient has mms replies turned off in lieu of mass sms, which would cause it to come back as a separate thread.
Click to expand...
Click to collapse
Yes my country code is set to +1 (just checked it again now). So it's not that.
The thing is, it's happened with both a single SMS thread and also a 3-party MMS thread. So I don't think it's this either. But these are very good suggestions nonetheless!

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