Screen randomly stays blank after hitting power button N900 - Galaxy Note 3 Q&A, Help & Troubleshooting

I've got a strange problem with my Sprint Galaxy Note 3.
What's happening is that randomly when I hit the power to turn the screen back on, it will do nothing then the screen will stay blank. The phone clearly still works because if I'm on a call or listening to music it will still keep playing and the volume and other buttons continue to work.
When that happens I hold down the power to turn the phone off and then on and it boots up normally.
Rarely what will happen is the same behavior except the screen will go strangely green after I hit the power button, making the phone unusable until an off/on.
This happens sometimes multiple times a day, sometimes days without happening.
Phone is rooted, running OC5 on Android 5.0. Problem has been happening for months. Haven't made any system upgrades or installed any major apps so that isn't it. I'm thinking it is some kind of loose pin/wire but don't want to crack the phone open without a plan.
Any help appreciated!

You are in the wrong forum .
Go to Sprint forum .https://forum.xda-developers.com/galaxy-note-3

Related

Backlight dims, power button doesn't work properly...

I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
pdiaz said:
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
Click to expand...
Click to collapse
Sounds like it's going all haywire. If you've had it less than a year, I'd send it in real quick. Sounds more like a hardware problem.
I don't think it is hardware as a hard reset fixes it...it just recurs down the track. I have done a hardrest and reinstalled all my apps and it is working great again but I was wondering if I should be checking somewhere in the registry for an aberrant setting. I am u using a backup image program so at least when it happen again I an restore my system more simply.
But then again, all the symptoms you mentioned point to a hardware defect. You could try to find a tweak, but like all electronic devices, it's the luck of the draw. Try emailing HTC and see what they say.

Random vibration??

The past few weeks I've been noticing that my DHD often vibrates at random times, when it should not do this at all.
It just vibrates (in stby mode), nothing else but I always think I'm getting a call or a text, which is pretty annoying.
Sometimes it vibrates just once, but also sometimes it vibrates 3 times, very fast and hard. Last night it even woke me up...
Anyone having the same issue?
Sent from my Desire HD using Tapatalk
Had this today when I bought it out of standby. Thought I had a text or email or something but there was nothing. Never noticed it happen when in standby though.
This happens regularly on mine too! its frustrating! you think you have a call or a message but you dont! :s
Its probably caused by your signal going from hspa (3.5g) to 3g to gprs
Sent from my Desire HD using XDA App
Isn't this called Blackberry syndrome? Imagining your phone vibrating, just so you can check it!
Seriously though, I dont have this on my DHD. It was present on my Hero though. I think its your phone getting lonely because your not using it.
If you press the volume rocker right in the middle it will vibrate 1 time and sometimes it will do 2 quick vibrates following the first one. This is probably not related to your case but it fits under the random vibration for other that might not know about it.
I noted you get a vibration when you signal goes out, and when it comes back again.
it does happen on mine too...
but i think i know the cause... its usually after using the volume buttons when it does it
but after installing CM, it doesnt do it anymore... i think its something to do with stock ROMS (mainly sense)
+1 more for that, i thought i was going mad when i first noticed it, but after reading this im feeling a bit more sane,
stock rom btw
Mine does it too. I'm using Custom Modaco Rom. When I go to unlock the phone it vibrated but not all the time. Never in my pocket though. I thought it was 3g watchdog playing up but other people getting it too so not that. It did it just now reading these posts hope it doesn't get worse.
Sent from my Desire HD using XDA App
Mine does it too. Got used to it now though.
Mine does this, but I know when it does it and why.
Usually it's either when unlocking the phone, or pressing the power button to lock it.
The reason why? It's because I have fat hands and accidentally press the volume down button when using the phone, causing it to go into vibration mode (which makes the phone vibrate once to let you know).
It's confusing, but entirely my own fault.
That's kinda diffirent from what I'm having. Mine does this without going into vibration mode or anything elsr for that matter. It just vibrates, even when locked and when the screen's off...
Just noticed that it does indeed have something to do with the volume buttons. Just lock your phone, press down both of the volume buttons, unlock it and then you will feel the 3 vibrations
I've noticed mine vibrates when launcher pro crashes, happens while i'm listening to music and try changing the volume sometimes, every time it happens the next time i unlock the phone launcher pro has to restart.
Although I have noticed it some times vibrates when I try to lock or unlock the phone and accidentally hit the volume buttons, not sure what happens there though.
EDIT: Just been trying to lock and hold one of the volume buttons, I've noticed it locks up for a second or two, so it's most likely something crashing I think.
Really sorry to bump a thead from a few weeks ago - but has anybody had any luck with resolving this?
This is the only thread I could find on the matter, and it's becoming a big annoyance for me. It's NOT when I go into vibration mode or anything, it can be anytime - even when the screen is off.
matthiasdeblaiser said:
That's kinda diffirent from what I'm having. Mine does this without going into vibration mode or anything elsr for that matter. It just vibrates, even when locked and when the screen's off...
Just noticed that it does indeed have something to do with the volume buttons. Just lock your phone, press down both of the volume buttons, unlock it and then you will feel the 3 vibrations
Click to expand...
Click to collapse
I just tried this and you're right - the three vibrations. Perhaps it's by design but I can't see why.
Anyway it's nice to know how to do it on purpose; mind you I used to get it all the time with my old cheap case, with my new case it's never done it "by itself". It seemed a bit odd but I assumed the case was "pressing" both volume buttons when on standby from time to time (makes sense).
I've noticed when i'm putting the phone in my pocket (or out), i tend to grab it on the top with the volume buttons. And yes, it does vibrate when i accidentally press them.
Try it yourself.
Regards, clumsy long fingered dude.
Mine used to do this as well. It would be sitting on the desk not touching anything, screen off and it's just idling doing nothing on stock sense rom, then it would just vibrate randomly a few times. It was a bit spooky and it kept doing it randomly :/
It has since stopped doing that, no real reason I can see why, I have flashed LeeDroid but it stopped randomly vibrating before that.
I'm on AR HD and it's still doing it.
I'm not too bothered, but a fix would be nice.
If I keep randomly pressing buttons on the phone, it will make random vibrations. Sometimes one, two or three. I don't have to press the power button, the phone screen can be turned off, and the phone doesn't go into silent/vibration mode either.
I just played about with the volume buttons now and I got a bit of lag on my phone, lasted for about 15 seconds then went away...

After taking the phone out of standby, screen becomes unresponsive.

This happens often, but not every time.
I press the power button to put the phone into standby.
I press it again to take it out, the screen turns on, I try to press the unlock jog or any of the buttons along the bottom - nothing.
I noticed sometimes if I'm quick, it begins to animate the jog, or I get a vibration from a button along the bottom, but then it goes unresponsive.
Putting it back in/out of standby fixes it most every time.
Any ideas?
I have this same problem. Usually worse the longer it was in standby. Helps somewhat to reset the phone once a day, and also use a task killer program to kill apps you arent using.
I ended up taking the phone back to the store and they replaced it with a brand new one. The new one works flawlessly. Also, my wifes had been working since we got them saturday without issue too.
Sent from my MB860 using Tapatalk
Seems to happen to me sometimes right in the morning when I take it out of the charger... a bit annoying but nothing too serious

Screen Turning on delay !!!!

Rom: Olyfr sbf upgraded to 4.1.5.7 from 4.1.2.6 via OTA
Not rooted
I have not yet modified the power button.
'Cause I set up the fingerprint unlock,Im used to swiping my finger after press the power button.
after pending or standing by a while(maybe),It vibrates once after my unlocking through scanning fingerprint.But!!!! The screen is still black!!!
Meanwhile,touching the four buttons on the bottom,it still vibrates!
And waiting for seconds,Screen on~~~~~
Symptoms sound a lot like my Bell Vibrant before it died after the Froyo upgrade.
Have you tried resetting your phone yet?...
Okay,I have flash it to 4.157sbf,and temporarily nothing goes wrong
I have the same symptoms. Sometimes when I push the power button it takes 3-5 seconds or more for the screen to light up. I did a power off and on and it works better. Not sure what is causing this but it is annoying.
I've had this on.both my atrixes and it seems to.resolve itself as the phone gets older
Sent From My Gibgerblurred Phone
I have had the same issue on mine. It occurs intermittently. Not always, but sometimes. And when the screen is turned off, I push the power button and nothing happens for about 3-5 seconds. Sometimes longer.
I do also have the fingerprint security feature on, though I am not sure if that that has something to do with it. However there is another problem with the fingerprint security.
Sometimes I want to check the time so I just turn on my screen and quickly turn it back off. But the screen turns right back on cuz it recognized my click as a fingerprint. However since it is too short to be recognized, it just turns my screen back on and says to try again. I try to turn the screen off again and the same thing. This also happens on occasions.
They need to make the power button better so that ways it does not recognize a screen turn off as a fingerprint swipe.
I have had similar problems. Rebooting has usually fixed them, at least for a while

Weird Button Problem

Recently my device started decreasing volume automatically and it seemed like there is something wrong with my buttons. I found out that once i press the volume up key, the decreasing of volume stops for a couple of seconds and then the problem repeats itself. I have also noticed that when this happens my power button stops doing "single clicks". Double click to open camera and holding that button to force restart the phone still works.The screen turns itself ON every few seconds. Even the headset speaker(for calls) stops working and i have to put my phone on loudspeaker for it to work....
Even after all that the weirdest thing is that this problem sometime stops for a couple of hours and then again starts happening..
i thought it was a software issue so i tried resetting and even installing another rom(currently on bootleggers now)..
I am seriously frustrated with this problem and have no idea what may be causing it. Any suggestions are appreciated.
PS: I didnt go to a hardware shop yet cause
< 1 > I dont think its a hardware issue
< 2 > Until i am sure its a hardware issue, i dont want to get my device opened.

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