Received my Axon7 A2017G yesterday, should I return it ? (blocking issues) - ZTE Axon 7 Questions & Answers

Dear all,
I have received my Axon 7 (A2017G) yesterday and I'm considering to return it to the vendor.
While the hardware is close to perfection (I really love the device), some software bugs are driving me crazy.
For your information, before registering my Google account or installing any app, I have updated to B10, Nougat and then 7.1.1 (build A2017GV1.2.0B01).
I do not want to root my device because I may loose access to my corporate data (and also may loose my ability to return the device and get my money back).
The biggest issues the inability to use my Samsung smartwatch Gear S2. Soon after the phone is locked (screen off), the Gear S plugin is killed by the OS and I loose the connectivity between the phone and the Watch. I have to restart the gear application manually. I have played a bit with the applications power management options but without success (I have unticked all policies for the Samsung Gear application and even restarted the phone but the same behavior is happening). I don't see how it could be possible to solve this issue without rooting the phone...
The other issue is the famous playstore issue. I can't understand how such a visible and blocking issue has not been adressed by ZTE yet (after a week). Even if a workaround exist, it's still embarassing. Furthermore it raises concerns about ZTE software quality related processes...
Besides that, I may have missed some text messages yesterday (to be confirmed) and I have also encountered other suspicious behaviors.
Anyway, I'm hesitating because I really love the device itself but I need at least:
1) To fix the issue with my Gear S2
2) To obtain some assurance that ZTE will quickly fix the playstore issues (this is honestly difficult to understand)
Thank you in advance for your feedback and suggestions.
Best regards,

Did you try going to the power manager and disabling any battery-saving feature on that plugin app as shown here?
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Was beat to it, but I suggest disabling all power management options for the Gear app. I had issues work Pandora closing when I locked the screen.
As for the Play store issue: I don't understand why it's embarrassing. Google changed something in the apk that of choosing an issue. It is an issue that had been posted on the ZTE Axon forum (https://community.zteusa.com/thread/15221?start=225&tstart=0) so I'm pretty sure they know about it and are working on it.

As I said, I have already disabled all power management options for the gear app and it's not solving the issue unfortunately
Maybe this is because the gear app is in fact an app (Gear app) and a "service" (the gear plugin), but the gear plugin is not displayed in the power management options...

fraga said:
As I said, I have already disabled all power management options for the gear app and it's not solving the issue unfortunately
Maybe this is because the gear app is in fact an app (Gear app) and a "service" (the gear plugin), but the gear plugin is not displayed in the power management options...
Click to expand...
Click to collapse
Have you disabled screen-lock cleaning?

gumbyx84 said:
Have you disabled screen-lock cleaning?
Click to expand...
Click to collapse
Yes, it was disabled for the Gear application. Now, I have disabled screen lock cleaning for all. Let's see what happen today.
I will wait until the week-end to take a decision...

fraga said:
Yes, it was disabled for the Gear application. Now, I have disabled screen lock cleaning for all. Let's see what happen today.
I will wait until the week-end to take a decision...
Click to expand...
Click to collapse
Well, it doesn't fix either, application got killed...
That's really incredible

fraga said:
Yes, it was disabled for the Gear application. Now, I have disabled screen lock cleaning for all. Let's see what happen today.
I will wait until the week-end to take a decision...
Click to expand...
Click to collapse
If you're ok with it, I suggest deicing to the performance power plan. My only other suggestion is to perform a factor reset. Since you plan to returning it if you can't get it working your going to lose everything on they phone anyway.

Yep, that's what I will do this week-end.
Factory reset and try to see if major issues are still present. If this is the case, I'll return it.
Thanks

fraga said:
Yep, that's what I will do this week-end.
Factory reset and try to see if major issues are still present. If this is the case, I'll return it.
Thanks
Click to expand...
Click to collapse
ZTE already announced a B2 that fixes the Play store, and Whatsapp. hang on tight. You can fix the playstore by deleting the updates and cancelling the auto update that appears, until it tries again at least.
For the Gear issue I guess you should find a way to check why the app closes. maybe there's a monitor app somewhere?
You can also try downgrading to Marshmallow B11 or B10 for some time. I think you can with the stock MiFavor installer... I guess it might even fix your Gear.

Hi fraga i might be able to provide u some information regarding this issue.
may i have ur email address.

Hi nharees, you can contact me directly in this thread or via private message in the forum. I don't understand why you would need my private email address.
So most of the issues have been fixed with the lastest version except the gear S2 which is still not working as expected (gear S plugin regularly killed by ZTE application manager...)

Just went non stock and haven't looked back. I was running a buggy b29 (camera bug) for months, and as soon as the sound issue was fixed I jumped shipped. Battery life is great, no crappy mifavour skin and everything works as expected from my testing... Just a thought

Related

[Q] WhatsApp Problem

Hello All,Ive purchased Gionee Elife E7 and there is a problem with WhatsApp that there is no push message notification...When I open WhatsApp i can see the messages notification of what all messages ive received..any one facing the same problem and have a solution to it??
GTARaja said:
Hello All,Ive purchased Gionee Elife E7 and there is a problem with WhatsApp that there is no push message notification...When I open WhatsApp i can see the messages notification of what all messages ive received..any one facing the same problem and have a solution to it??
Click to expand...
Click to collapse
Yes Me too facing the same issue. Didn't find a solution either.
Here's a fix:
Grato said:
Yes Me too facing the same issue. Didn't find a solution either.
Click to expand...
Click to collapse
This is a known issue with the default launcher of Elife E7. Whenever you quit an app (by sliding it away on the homescreen), the launcher force quits the app. So, if you close WhatsApp like this, you automatically turn off the notifications.
There are two ways to solve the problem:
1) Don't ever quit WhatsApp by sliding to clear it in the Navi launcher.
2) Use another launcher, like Nova Prime or so.
1995ad said:
This is a known issue with the default launcher of Elife E7. Whenever you quit an app (by sliding it away on the homescreen), the launcher force quits the app. So, if you close WhatsApp like this, you automatically turn off the notifications.
There are two ways to solve the problem:
1) Don't ever quit WhatsApp by sliding to clear it in the Navi launcher.
2) Use another launcher, like Nova Prime or so.
Click to expand...
Click to collapse
It still doesn't do that trick. Unless you keep opening it frequently, It will be killed in the background after a while. Really annoying.
One thing I tried to no avail is to install Xposed and install the 'App Settings' module and make Whatsapp a RESIDENT app. Still it will get killed.
NHS2008 said:
It still doesn't do that trick. Unless you keep opening it frequently, It will be killed in the background after a while. Really annoying.
One thing I tried to no avail is to install Xposed and install the 'App Settings' module and make Whatsapp a RESIDENT app. Still it will get killed.
Click to expand...
Click to collapse
Really Amigo is a fail by GiONEE...either they should improve the OS or discard it..i think i bought a wrong handset..
Whats app on e7
i m also facing the same problem with my whats app on my gionee eife e7.
I'm not sure if this option could help, but try disabling that "Auto-clean" option under Power saving and it should stop closing processes like Whatsapp and others -
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1manshow said:
I'm not sure if this option could help, but try disabling that "Auto-clean" option under Power saving and it should stop closing processes like Whatsapp and others -
Click to expand...
Click to collapse
I also thought that might be it but It triggers if we enter power saving mode right? Such a confusing app. I never enable power-saving,
but hey! lets try it.
Maybe you guys can go to Developer Settings and increase the background process limit. Worth a try I guess.
I was quite interested in this phone but I've no clue about Gionee's service nor do I know if they will ever post OTA updates for the phone.
NHS2008 said:
I also thought that might be it but It triggers if we enter power saving mode right? Such a confusing app. I never enable power-saving,
but hey! lets try it.
Click to expand...
Click to collapse
:good: Sure, I just got my phone delivered, but haven't opened the box yet. Let me know if that option works and WhatsApp works fine after disabling that.
Evander_F said:
Maybe you guys can go to Developer Settings and increase the background process limit. Worth a try I guess.
I was quite interested in this phone but I've no clue about Gionee's service nor do I know if they will ever post OTA updates for the phone.
Click to expand...
Click to collapse
I've heard (both internet and local word of mouth) that their service is good and improving day by day. Also you can check their twitter/FB account and I see many past devices getting updates over the air, so I don't think they would miss out any possible updates on their flagship phone :fingers-crossed:
1manshow said:
I've heard (both internet and local word of mouth) that their service is good and improving day by day. Also you can check their twitter/FB account and I see many past devices getting updates over the air, so I don't think they would miss out any possible updates on their flagship phone :fingers-crossed:
Click to expand...
Click to collapse
Thats good to hear! I might just consider it, I'm just waiting to see some active development on this phone, it's got a beast of the cpu
A custom kernel and AOSP rom would make it fly
^^ You can check this thread to keep an eye on active development talks for this device -
http://forum.xda-developers.com/showthread.php?t=2649623
If you are a dev or know someone who can help, please ask him to provide his inputs on that thread. burakgon has kernel sources already and asking for more information what we should get from Gionee.
work around for it to work.
if you install go launcher.. whatsapp returns to its normal mode... tried and tested and using..
Solution
GTARaja said:
Hello All,Ive purchased Gionee Elife E7 and there is a problem with WhatsApp that there is no push message notification...When I open WhatsApp i can see the messages notification of what all messages ive received..any one facing the same problem and have a solution to it??
Click to expand...
Click to collapse
If you are still facing the problem, the solution is using GO Launcher or any other launcher instead of default. Once u make Go Launcher default it solved the isse and whatsapp is normal back to routine notifications. Let me know if works for u
Guys there is option of 'sync off' in the power manager app settings. Uncheck it and use any launcher push notifications will be there.
Sent from my E7 using xda app-developers app
My gionee f103 Whenever I shake the phone all running apps close automatically what is the solution for it??

Auto-close apps.

Hello guys, i have a problem with the Axon 7. When i turn off the screen for a longer period of time(10-15 miuntes) and then turn it on again, i get the massage:" unused apps auto-closed during Screen locking".
It seems like it deletes all cashe from the running apps. For example the video i paused in youtube disapeared in the app. This is pretty annoying. Do you have this issue, too?
I hope someone can help me. Thanks.
Here is a screenshot btw.
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+1
Would be very nice to be able to disable this bloody thing!
Maybe you can opt to not have it optimized by the power manager in settings?
Is this exclusive to the US version? Only have used mine for a day but never saw that.
It's an option on the power managment. Disable the second setting under power managment.
djona12 said:
It's an option on the power managment. Disable the second setting under power managment.
Click to expand...
Click to collapse
It was always disabled. Is this maybe a bug?
I have the European model btw.
djona12 said:
It's an option on the power managment. Disable the second setting under power managment.
Click to expand...
Click to collapse
A2017G_B03 here.
fixed it for me when i disabled it in the per-app settings.
Flaîm said:
A2017G_B03 here.
fixed it for me when i disabled it in the per-app settings.
Click to expand...
Click to collapse
Could you tell me, which one of them?
I think I tried everyone and it still doesn't work. And YouTube for example, isn't even in list.
Kleva94 said:
Could you tell me, which one of them?
I think I tried everyone and it still doesn't work. And YouTube for example, isn't even in list.
Click to expand...
Click to collapse
you're right. youtube isnt in the list...
i had the problem with a music app called "netease cloud music".
i just disabled all the settings in there that were ticked.
So.. turns out this is a "feature" introduced in B03.. any way to disable it?
jpde said:
So.. turns out this is a "feature" introduced in B03.. any way to disable it?
Click to expand...
Click to collapse
can't you just downgrade to B02?
I don't know if that is possible, but that's not a solution considering that B02 also fixes some issues.
Same here.
Cannot find a way to manage this.
Chrome browser is always loading all my page when I open it...
It's really boring
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
MrWilsonxD said:
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
Click to expand...
Click to collapse
did that with mine and it had no effect on the issue
MrWilsonxD said:
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
Click to expand...
Click to collapse
ZTE is actually thinking this is a feature. It doesn't activate itself for apps that were installed pre-upgrade, but I installed instagram today and it does by default activate the "clean lockscreen" thing which means that it will close the app. The problem is that for system apps, you cannot change the setting. It's a bad implementation of a useless feature.
jpde said:
ZTE is actually thinking this is a feature. It doesn't activate itself for apps that were installed pre-upgrade, but I installed instagram today and it does by default activate the "clean lockscreen" thing which means that it will close the app. The problem is that for system apps, you cannot change the setting. It's a bad implementation of a useless feature.
Click to expand...
Click to collapse
That's horrible I feel like that's return-worthy. Are you still within your return period?
I've only had it for 3 days, so I still have 27 days to return it. But I strongly doubt ZTE will keep it that way. Maybe @rikin93 can get ZTE to do something about it.
The RAM Management on the Axon 7 is too aggressive! I've got the european Axon 7 quartz grey model (A2017G, update B03) and whenever the screen is off for longer than approx. 5 minutes most/all apps I had open are auto closed. I've searched all settinigs (maybe I missed something) and did not find a way to disable this behaviour (at least for some apps). It is pretty annoying to wait for apps to relaunch and should not happen on the Axon 7, having 4GB RAM!
My previous OnePlus One has 3GB RAM, did not auto close any app like Chrome anywhere near as aggressive as Axon 7 (some long unused and big apps are still closed relatively soon).
Is there anything I can do or do I have to wait until ZTE decides to change this behaviour on the Axon 7?

Start Up Android Password - Encryption Option is Missing? - Part2

Hi there
so I should not have asked this as a Q/A thread. I was hoping with the update they may have fixed the issue but no such joy. Hopefully someone has a work around or a fix:
I have been looking for a replacement for my Moto X Pure (because I am idiot and lost it). I liked the specs and the price of the Axon7 (having an support for an external SSD won me over vrs One Plus). Anyways I should have checked here first as there is a serious limitation for my use case. I use my phone for my work. Due to the way the work policies were setup we have to enable the password for Android start up. And as some of us have found out the hard ware that option is NOT supported with the current OS on the phone. From what I have read the phone is pre-encrypted so this option was removed.
My question (I know finally) was is there any way to get the start Android password working? I heard something about the un-locked boot loader but not sure if that is the ticket. I am not sure why the folks at ZTE removed that feature/option. Without getting this option re-enabled I have no choice but to send this phone back (take advantage of the 30 day money back guarantee) and look for something else... other than that I really like this phone! As always thank you XDA members!
Here is what I am seeing:
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But when you try to touch to change the setting, it takes you to the area where you set/reset your screen lock password. And you get stuck in that loop.
jbirney said:
Hi there
so I should not have asked this as a Q/A thread. I was hoping with the update they may have fixed the issue but no such joy. Hopefully someone has a work around or a fix:
I have been looking for a replacement for my Moto X Pure (because I am idiot and lost it). I liked the specs and the price of the Axon7 (having an support for an external SSD won me over vrs One Plus). Anyways I should have checked here first as there is a serious limitation for my use case. I use my phone for my work. Due to the way the work policies were setup we have to enable the password for Android start up. And as some of us have found out the hard ware that option is NOT supported with the current OS on the phone. From what I have read the phone is pre-encrypted so this option was removed.
My question (I know finally) was is there any way to get the start Android password working? I heard something about the un-locked boot loader but not sure if that is the ticket. I am not sure why the folks at ZTE removed that feature/option. Without getting this option re-enabled I have no choice but to send this phone back (take advantage of the 30 day money back guarantee) and look for something else... other than that I really like this phone! As always thank you XDA members!
Click to expand...
Click to collapse
From all I have seen, the startup password protection is not present on the ZTE rom. You can hit up the official forum mods for an answer, give them the app that is causing this so it can be verified. There are instances where people were prompted for password on startup after installing and wiping in TWRP. This is most likely the Android Device Manager suspicious behavior protection based on wording of the prompt
http://en.miui.com/thread-324522-1-1.html But i don't think this can be made a permanent prompt
peramikic
thanks for the info. I ended up calling ZTE tech support on this issue. And after some digging they came back to me with "this is a know issue and we are working on it with no ETA yet" reply. So hopefully that will get some traction. The personal question is do I want to wait for them to fix it? Or should I return and get something else to support the cooperate work needs. But that is more of a personal question I have to answer... Thank you again!
Same problem here - I would buy this device but work requires the PIN (and no root) so currently not able to purchase. This and the lack of T-Mobile Wifi calling in current builds are the big blockers for me. I don't have trust to purchase until both are addressed. Hopefully that is soon as the new Google "Pixel" phones next week (despite the higher likely cost) are the alternative option to me right now.
This is far fetched, but some removed settings like screen on time are accessible through custom launcher activities like SOT. Maybe worth a shot?
zowpow said:
This is far fetched, but some removed settings like screen on time are accessible through custom launcher activities like SOT. Maybe worth a shot?
Click to expand...
Click to collapse
Use ampere for play store for app usage.
Can anyone with a device confirm if that app provides access to the settings and this works?
pdampier said:
Can anyone with a device confirm if that app provides access to the settings and this works?
Click to expand...
Click to collapse
Yes you can access SOT and per app battery usage.
zowpow said:
This is far fetched, but some removed settings like screen on time are accessible through custom launcher activities like SOT. Maybe worth a shot?
Click to expand...
Click to collapse
Zowpow
are you saying you can an app maybe able to provide access to this "missing" or removed encryption password to start settings?

New Verizon update - G950USQU1AQD9

Woke up this morning and it was ready to be installed.
Link to update details - https://www.verizonwireless.com/support/samsung-galaxy-s8-update/
The answering calls with volume up button seems weird - who was asking for that??
Also I must not have noticed but in the app switcher/multitasking there's a little button that let's you expand an app to full screen right there - was that there before? After this update a little prompt came up too tell me about it so could have been there before and not noticed it.
Verizon Galaxy S8 software update pushing through 4/21
Verizon S8 software update from NRD90M.G950USQU1AQC8 to NRD90M.G950USQU1AQD9
Changes:
- Apps optimized for infinity display
- Answer calls without touching screen - use volume up key
- Camera App Icon has new look
- Notification badges are same color across the device
- Latest Security Updates for 7.0
I'm postponing my update until further notice
Anyone take this yet?
Sent from my SM-G955U using Tapatalk
Anyone having any issues after this? Do it? Don't? Advice?
Sent from my SM-G955U using Tapatalk
It disables Bixby remapping.
I took it, everything seems the same to me.
Im waiting just in case, I know from past experiences I dont want any early updates just in case of a bootloader unlock that gets patched.
Not taking any chances on updates for a long time.
Any chance this update screws over the 1% chance this phone gets root?
AdamIsYou said:
It disables Bixby remapping.
Click to expand...
Click to collapse
It does not. I use the latest update and keep getting DQA keeps closing. I have my bibxy button remapped on this update.
the_rooter said:
It does not. I use the latest update and keep getting DQA keeps closing. I have my bibxy button remapped on this update.
Click to expand...
Click to collapse
Lucky you. Since I've taken the update, I have no DQA problems, but I now have to use one of those special bixby remapping apps because the update has removed my ability to intercept the bixby button signal.
I think there must be some sort of app conflict on the devices getting the DQA force closing issues. I have never seen it a single time on my device.
I've updated the DQA app and haven't had any issue yet. It only popped up for me once and I just disabled it but re enabled it to get the update.
does anyone know if there is a U firmware without bloatware,same like with the s7 ans s7E... i have the verizon one and i like the U firmware for the s7 that i also have and now is just an unlocked s7 no bloatware no garbage lol thanks in advance,,,
9646gt said:
I think there must be some sort of app conflict on the devices getting the DQA force closing issues. I have never seen it a single time on my device.
Click to expand...
Click to collapse
If it is an app conflict I am pretty sure it is with a stock app. I applied the update right out of the box (before installing anything else) and was rewarded with the DQA issue. I didn't do much research on the problem as I took it back/exchanged it because it had the red/pink screen issue referenced here. It seems that the update was hastily thrown out to address the tint issue and they may have overlooked some things during testing considering the wide number reporting the DQA issue.
New update
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Sent from my SM-G950U using Tapatalk
Bixbye still works great for me after update
Is there anyway to downl9ad the update and flash in odin? I have a Verizon s8+ but I'm using TMobile any help is highly appreciated​!
AdamIsYou said:
It disables Bixby remapping.
Click to expand...
Click to collapse
Yup. I had the Bixby button remapped to work as the back key.
After the update, all in one gestures doesn't work for me anymore. Now when I press the Bixby button nothing happens (which is still better than launching the useless Bixby app).
~John
Not only that, but none of the Bixby button remap apps work for me either.
I have tried 2 different apps & the button still does absolutely nothing (which is STILL better than accidentally opening the useless Bixby every time I meant to lower the volume LOL)
~John

How can I remove the Covid-19 notifications that mysteriously appeared on my phone!?!

Running XXXNoLimits, OOS 10.3, Elemental X kernal
Did not update anything this week. Now, under settings-google there is "covid-19 notifications". Had to have been either carrier pushed or a google back door. I don't even have a google account on my phone!
Shows "on/1app" but when I push it the screen just goes dark until I hit back.
Titanium and App ops can't find it.
I keep bluetooth off and only turn location on when I need Magic Earth Maps, then turn it back off, however, the pisses me the f**k off that it has been loaded on my phone.
I have a Samsug Tab running Lineage and it is not there, but the tab is wifi only. Tried Lineage 3 times on my phone and can not get Signal messenger to work and that is a deal breaker for me.
Anyway, how do we get rid it this??
Is this the screen you are referring to, but with different info populating it?
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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I don't have any Covid apps installed so for me there are no settings to turn on or off; this form of contact tracing is not yet available where I live.
The big question is what app on your phone is being detected as a contact tracing app.
Sent from my ONEPLUS A6013 using Tapatalk
How do the notifications look like? Regular notifications? Perhaps take a screenshot when you see another one. You should be able to trace which app (or system element) is spewing out these nuisances by long pressing the notification and take more actions by tapping the gear icon top right...
@franken..... I actually don't get to that screen, but that is the right place. Checked a another Android and that is the screen it goes to, mine just goes black.
@timmmmm...haven't gotten any notifications as I don't have any covd apps.
Settings does, however show "on/1 app". I am guessing a glitch since I have leashed google w xxx, Titanium, and App Opps.
I have not done the last system update. Don't have a google account, but do have a google Fi sim card since I live overseas and it works here.
I read google pushed this out as a new setting, for those that download covid apps, blah, blah, blah.......but HOW?
And how do we get rid of it. Article I read on a UK new site said "usage and diagnostics" is where you can turn it off and on, my phone was and is set to off, but I still wanna get rid of it.
That's part of a Google Play Services update, you can't remove it.
If you don't opt-in explicitly, it should not have any effect.
Do you really want to trust that? I personally wouldnt trust anything said or done at this point. For sometime my phone's been acting weird. Note 9 completely stock. But my g7 power rooted since day one with a global variant still runs like a charm. I'd rather just remove it or better yet permanently disabled it through some exploit.
Kelynaw said:
Do you really want to trust that? I personally wouldnt trust anything said or done at this point. For sometime my phone's been acting weird. Note 9 completely stock. But my g7 power rooted since day one with a global variant still runs like a charm. I'd rather just remove it or better yet permanently disabled it through some exploit.
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What exactly do you think the phone is doing with that Covid-19 notification setting without an app to drive it? Contact tracer apps need to plug into the local health authority, and only a few places in the US are doing it because people are so suspicious of big tech. I would gladly participate but it's not available in my area.
Sent from my ONEPLUS A6013 using Tapatalk
The only way to get rid of it is to delete Google Play Services. That's how they snuck it in. On Android Pie it's simple. Just debloat via ADB using pm list packages prompt and voila! it's gone. On Android 10 it works the same EXCEPT none of the google apps, firefox, instacart, or anything like that will WORK. So you can de-google all you want - they've baked it into everything. It's something I'm struggling with now since I was forced to upgrade.

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