Hi guys!
UPDATE N°2: Ok, so.... Lenovo knew this at least 3 months before launching and did nothing about it... How we know it? this...
GitHub commit on MotorolaMobilityLLC
Sad to knew that knowing that this phone have a design issue, they did nothing about it.
UPDATE: we have recieved a final answer by Lenovo. "Suck it up". Read it by yourselves.
MattForumsMgr answer on Lenovo Forums.
So sorry for all of us that Lenovo have so useless developers that don't know how to turn off an infrared light while the camera or even the display is turned ON. SHAME on Lenovo for this. Help me make this public. This cannot be an appropiate answer.
END OF THE UPDATE.
So, i noticed this since day one but i thougth that i was the only one and that probably i had a deficient unit, but now i have confirmed with at least 4 more moto G5 Plus owners (all of the from Latin America) that they are having this issue too.
I'll post a few videos so you can see clearly what am i talking about.
So, as you can see, there is a red tinted corner on the video. This happens only when your record 1080p 60 fps videos.
Here you can see a video that i recorded on a retail store with the same phone (In spanish relating this to a friend of mine that have a recognized tech blog in Chile. Video N° 1 is my video and N° 2 is recorded by the exhibition device. [NOTE: it is not a dummy phone. In fact, i even sent the video from that g5 plus to mine using android beam (NFC and bluetooth)].
Now, a video recorded by a reviewer from Mexico that also noticed this. (Min 11:50)
And for the last, a video recorded by another friend (sent by telegram, so it is compressed)
So guys, i need you to tell me if this is happening on your variants or not. Please report saying where are you from, if you have or not this issue and variant that you have.
I'm from Chile, I have this issue and my variant is single sim XT1680, 2gb/32gb.
THanks you so much guys.
P.S. I added a poll so it would be easier to quantify the people affected by this.
Tomorrow my dad is getting this phone too, so i'll probably check with him and upload another video!
Same issue over here... Bought in Mexico, 2 GB version... TBH it seems something related to software, maybe an OTA would fix it
Enviado desde mi Moto G (5) Plus mediante Tapatalk
No issues here...
Using Indian 4GB variant XT1686
Edit: It is there in low lightning or dark situations.
Thanks for the reports... Till now it looks like is only happening on latam variants...
Here! Lenovo forums for the issue!
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Red-corners-on-1080p-60fps-recorded-videos/td-p/3617968
UPDATE: so i have just recieved a report from a guy from india saying that he is facing this issue.... 4gb variant too... keep reporting guys! the more that we know, the best that we can do to reach lenovo to fix this
UPDATE 2: another guy from lenovo forums is saying that he have this in india! @kaustubh_lipare can you check again? remember that it is on dark/low light conditions and recording on 1080p 60 fps.
Same issue here..
NPN25.137.15 RETLA (Chile)
Let Lenovo know that we care and we are aware of this!
Lenovo Moto G5 Plus Forum's thread
Lets make Motorola Great Again!
2GB version from Brazil, just confirmed it.
NPN25.137-33
dhk.- said:
UPDATE: so i have just recieved a report from a guy from india saying that he is facing this issue.... 4gb variant too... keep reporting guys! the more that we know, the best that we can do to reach lenovo to fix this
UPDATE 2: another guy from lenovo forums is saying that he have this in india! @kaustubh_lipare can you check again? remember that it is on dark/low light conditions and recording on 1080p 60 fps.
Click to expand...
Click to collapse
My apologies for the previous post ( Edited that one ). Earlier i did the recording outside in day light so did not notice the issue. But in dark or low light conditions the problem is there. Below is the link for the sample video recording.
https://drive.google.com/file/d/0B9m51gLYtjm6a3R6enpXTkF1QW8/view
OK, so, in the Lenovo forum, MattForumsMgr (from the motorola staff) said that they will look onto this...
Also, a friend of mine have contacted Moto Chile, and they said that they have escalated the issue to Moto Mexico who are the people in charge in all LATAM.
How do I record video at 60 fps? I want to test it on my phone.
dhk.- said:
OK, so, in the Lenovo forum, MattForumsMgr (from the motorola staff) said that they will look onto this...
Also, a friend of mine have contacted Moto Chile, and they said that they have escalated the issue to Moto Mexico who are the people in charge in all LATAM.
Click to expand...
Click to collapse
So we just have to do is wait for the reply now... Hope its a software glitch and might get fixed in future update.
dhk.- said:
OK, so, in the Lenovo forum, MattForumsMgr (from the motorola staff) said that they will look onto this...
Also, a friend of mine have contacted Moto Chile, and they said that they have escalated the issue to Moto Mexico who are the people in charge in all LATAM.
Click to expand...
Click to collapse
go to the camera app, swype from the left and you'll see a menu. Go down and search for video resolution, select Full HD 1080p 60 fps.
The issue is here also India 4gb variant I too having this issue
bcintra said:
How do I record video at 60 fps? I want to test it on my phone.
Click to expand...
Click to collapse
Swipe from left edge of screen to middle when in Camera App. It will give you the camera settings menu. In the Video section, select Video size(rear). You should see an option for Full HD 1080p (60fps). Select it and you are good to go.
The problem only occurs when you are trying to record video in the dark or even when there is a black object close to the edge of the image(in my case upper-left or lower-right).
On a broader note, I see a similar but lighter red-tint when I try to use professional mode camera at 3200 ISO setting in dark or with black objects. So, am guessing this has something to do with the image processing algorithms.
Same issue here in photos. When u try too use manual mode with high ISO say 1600 or 3200 this red tinted corners are appearing.. Attached are the sample photos...
It is caused by the infrared sensors. This can easily be patched by Moto. They just have to deactivate the sensors when the screen is on or when the cam is on. Let just wait
I am assuming you meant this issue is due to the camera sensor capturing the bursts from the infra-red LEDs used for proximity sensing.
This has nothing to do with those since when Camera is in use these LEDs are turned off. You can notice it if you see the camera assembly through another camera before and after launchinng the Camera APP.
ckret said:
It is caused by the infrared sensors. This can easily be patched by Moto. They just have to deactivate the sensors when the screen is on or when the cam is on. Let just wait
Click to expand...
Click to collapse
Yes.. I think you are right. In manual mode keep the ISO at 3200 and take the camera far near to any object. You can see the alternate change at left and right side of screen. I think we just have to wait for the fix. Hope Lenovo will patch this soon.
Related
It's not news to anyone who owns a G2 that the stock camera has a few issues in low light scenes.
Specifically:
Video recording goes lower than 30 fps (and of course 60 fps)Still pictures are slow to take
The question: is this an actually issue that has been officially acknowledged by LG? G2 is still new on the market so I'm pretty surprised that not a single announcement has been made regarding those issues.
P.S.
I am aware that unofficial fixes are in the making
boyoboyo said:
It's not news to anyone who owns a G2 that the stock camera has a few issues in low light scenes.
Specifically:
Video recording goes lower than 30 fps (and of course 60 fps)Still pictures are slow to take
The question: is this an actually issue that has been officially acknowledged by LG? G2 is still new on the market so I'm pretty surprised that not a single announcement has been made regarding those issues.
P.S.
I am aware that unofficial fixes are in the making
Click to expand...
Click to collapse
I share the same question as you. The device needs a very very steady hand to get the iphone crushing pictures I'm looking for. It gets there with a lot of effort. moving objects ALWAYS exhibit motion blur and video capture at night, although much brighter than other cameras, is very mushy soft and very choppy. Looks embarrassing next to family i5 and note2.
Is LG aware? Have they acknowledged? How can I bring it to their attention? Is there a link or address?
Call lg and tell them... That's what I did about the camera lens scratching. I would try a new camera app and see if it helps... I use the Super Camera here on xda and it seems to work great
Looks like the G4's OIS is too aggressive and the videos taken look shaky.
Is this something future G4 owners will have to live with or can this be fixed by a software update, or perhaps a third party camera app?
https://www.youtube.com/watch?v=BY6rAE8FNkg
@4:30 https://www.youtube.com/watch?v=b4MtfKfBW9E
Sharpshooterrr said:
Looks like the G4's OIS is too aggressive and the videos taken look shaky.
Is this something future G4 owners will have to live with or can this be fixed by a software update, or perhaps a third party camera app?
https://www.youtube.com/watch?v=BY6rAE8FNkg
@4:30 https://www.youtube.com/watch?v=b4MtfKfBW9E
Click to expand...
Click to collapse
I think LG depends too much on the OIS. OIS should work with DIS, not be an either-or situation.
The OIS in the G4 has more travel than the S6, which means it wants to stabilize the picture when the camera is moving during video and then snaps back more when it hits the end of the travel. The net result is, paradoxically, shakier video when the camera is moving around. This issue with video and OIS was pointed out in the Anandtech review of the S6, and was considered the probable reason that the iPhone 6+ disables OIS for video and uses only EIS.
I haven't tried it, but I've read that using EIS in conjunction with OIS on the S6 causes the video the pitch all over the place. Since OIS can't be disabled, it was recommended to disable EIS.
Technically, the OIS in the G4 is OIS 2.0 as they added another axis.
Yeah, that does not look good.
Yes, a software update can chill out the censors activities. The hardware is not just independently acting on it's own.
Umm....Those videos were taken at 1080p....not UHD setting. Not sure how that affects OIS.
All I can say is that my G3 takes very steady video on UHD...nothing as shaky or warping like as that video showed for the G4. I can't imagine LG screwing up so badly with the G4. I really want the G4 because of its better contrast screen(once thing I always found annoying is that the G3 always looked a bit grey/washed out compared to OLED screens). I will be looking to get the G4 full price, not on contract....so really hope this OIS thing gets sorted out.
Quite frankly, the OIS issue isn't really a big deal unless you really like taking video while walking around. For typical video shooting, OIS helps way more than it hurts.
Keep in mind these are early G4's with a non final firmware.
On the other hand if you send reviewers a G4 better have the OIS fixed.
Let's hope it will be not that bad.
The conclusions are too early.
The person who posted an another video of speed test said that this is not a review unit, It is a consumer unit which all consumers will use in comments when someone asked
Ha love the idea of quoting one early review and then stating it is fact and gospel. Ridiculous.
I am buying it. No matter what is OIS doing. It's better with it then without. I can't understand why we even talking about something that is hitting the shelves at the end of the month [ here in Europe ].
I use my G3 for video very heavily. (got over 2tb of videos from it and its only been almost a year since I got it.) None of my vids are that janky as in those review videos.
Just have to wait until the G4 is out for a while...see what happens.
speedingcheetah said:
I use my G3 for video very heavily. (got over 2tb of videos from it and its only been almost a year since I got it.) None of my vids are that janky as in those review videos.
Just have to wait until the G4 is out for a while...see what happens.
Click to expand...
Click to collapse
Yes I've had the g4 since last Tuesday - got it from a work mate in South Korea - and my videos look fine.
Silly LG ! why don't LG just use common sense? if they give unstable, unreliable and unfinished phone or software version phone to people for try they will publish and talk about all it deficiency, problem and other bad things, most of people publish video, opinion and review based on this initial hardware and software, so instead of promotion LG is actually damage his image and product and ruin the successful flagship launch by doing it, also LG need to understand that when they give phone to thousands of people to try give them a best looking phone instead of just giving plastic version to every tester or reviewer, do you thing any tester or reviewer can impress their friends or family by showed this unimpressive plastic version???
One thing I will say, I just did a video testing myself with my G4. The video was a little shaky then what I thought was recorded but what did annoy me was in auto mode the focusing was just horrible.
This camera software is definitely not finished
Sent from my SM-G920T using XDA Free mobile app
Hanson68 said:
The OIS in the G4 has more travel than the S6, which means it wants to stabilize the picture when the camera is moving during video and then snaps back more when it hits the end of the travel. The net result is, paradoxically, shakier video when the camera is moving around. This issue with video and OIS was pointed out in the Anandtech review of the S6, and was considered the probable reason that the iPhone 6+ disables OIS for video and uses only EIS.
I haven't tried it, but I've read that using EIS in conjunction with OIS on the S6 causes the video the pitch all over the place. Since OIS can't be disabled, it was recommended to disable EIS.
Click to expand...
Click to collapse
Usually OIS can be disabled through build.prop
upload this file found here system/lib/hw/camera.msm8xxx.so
i will find what needs to be added to build.prop to disable ois
https://www.youtube.com/watch?v=AxgZfYS_ZeU
Maybe we should disable OIS and try to figure out a way to have DIS.
And on this review they say it has better stabilisation?
Lbs has a faulty device?
https://youtu.be/3b5B8LkrFF8
defcomg said:
Usually OIS can be disabled through build.prop
upload this file found here system/lib/hw/camera.msm8xxx.so
i will find what needs to be added to build.prop to disable ois
Click to expand...
Click to collapse
Would there be any way to disable OIS on a G3? Sorry to go a bit off topic with my question but this thread is the only one I could find anywhere on the web mentioning the possibility if disabling OIS on an LG phone.
I use my phone as a dash cam when driving my car on race tracks. OIS give a wavey distortion due to the various G forces encountered.
Defcomg, will a solution for the G4 work on a G3?
Upload camera.MSM8974.so from g3 I will find the build.prop property needed to disable ois
Sent from my NX503A using XDA Free mobile app
Edit:
Here are the OIS Control params they can be added to an opensource camera app such as a better camera/opencamera/freedcam
Key
Code:
"ois-ctrl"
Values
Code:
"preview-capture","capture","video","centering-only","centering-off"
this is from a g2 pro lib but it was the same in g3 lib not sure if it applies to g4
Thanks defcomg for a quick reply. I don't see any access to system/lib/hw/camera. I'm going to bet my phone needs to be rooted. I can give that a go but it may take a while for me to learn how. Sorry I'm a low level user. And Verizon is pounding me to update to Lollipop which I have been hesitant to do. (I read lots of complaints about battery degradation and wi-fi issues.) I should probably go ahead and do that in case doing it later unroots the phone.
When I first picked up my Galaxy s7 Edge on Sprint, I wrote a post about poor quality, lack of stability, and a lot of people told me I was imagining it, or put it down to YouTube. Now watch this...
https://youtu.be/gF_PRYBFS84
That is a video I took in FHD60 (i.e. 1080p and 60 frames per second) - skip forward to 8 seconds. Unacceptable isn't the word. I should add, most of the time it's not as bad as this - usually just a really jarring stutter, but it's done this a few times,
https://www.youtube.com/watch?v=PnRAHEE-nB4
This one is 4K. Not as bad on the face of it, but the weird motion blurring and blockiness present is ...well, it doesn't feel very 4K. I also experience some skips/frame drops when filming in this mode.
I took approx 130 10-30 second videos over the weekend and skipping is present in most of them. I've even got to the point where I try and film everything twice (panning across a landscape) so i can hopefully minimize the likelihood of skipping.
This is my second S7 edge, after the first one developed a dead pixel within the first 2 weeks. I've updated the firmware to G935PVPU2APD3.
From what I've read online in forums, one user claimed that on a live chat , Samsung are refusing to admit it publicly, but there is nothing they can do to improve it. I believe this is a problem mainly with the US Snapdragon 820 chip - but I dunno, it could be an issue with the International version too - either way, I'm not happy but it looks like we have to put up with it.
CTIGUK said:
When I first picked up my Galaxy s7 Edge on Sprint, I wrote a post about poor quality, lack of stability, and a lot of people told me I was imagining it, or put it down to YouTube. Now watch this...
https://youtu.be/gF_PRYBFS84
That is a video I took in FHD60 (i.e. 1080p and 60 frames per second) - skip forward to 8 seconds. Unacceptable isn't the word. I should add, most of the time it's not as bad as this - usually just a really jarring stutter, but it's done this a few times,
https://www.youtube.com/watch?v=PnRAHEE-nB4
This one is 4K. Not as bad on the face of it, but the weird motion blurring and blockiness present is ...well, it doesn't feel very 4K. I also experience some skips/frame drops when filming in this mode.
I took approx 130 10-30 second videos over the weekend and skipping is present in most of them. I've even got to the point where I try and film everything twice (panning across a landscape) so i can hopefully minimize the likelihood of skipping.
This is my second S7 edge, after the first one developed a dead pixel within the first 2 weeks. I've updated the firmware to G935PVPU2APD3.
From what I've read online in forums, one user claimed that on a live chat , Samsung are refusing to admit it publicly, but there is nothing they can do to improve it. I believe this is a problem mainly with the US Snapdragon 820 chip - but I dunno, it could be an issue with the International version too - either way, I'm not happy but it looks like we have to put up with it.
Click to expand...
Click to collapse
What is your Camera Chip?
Mine is: SLSI_S5K2L1_FIMC_IS
Exynos Version
To find out, download Aida64, go to Devices and see Rear-Facing Camera Section
dave7802 said:
What is your Camera Chip?
Mine is: SLSI_S5K2L1_FIMC_IS
Exynos Version
To find out, download Aida64, go to Devices and see Rear-Facing Camera Section
Click to expand...
Click to collapse
Hi Dave,
I have the Snapdragon 820 processor and camera is SONY_IMX260
I've seen pieces online that say the Snapdragon fares worse than the Exynos in terms of performance, so it could be only really noticeable on those phones
Indeed, am no pro snapper so I cannot comment.
But the picture quality has been perfect on my device.
Am going to try this recording on the way home in the car now though (something i have yet to do)
I'll upload to YouTube for you to view if you like.
Any specific settings you used?
Sent from my SM-G935F using Tapatalk
dave7802 said:
Indeed, am no pro snapper so I cannot comment.
But the picture quality has been perfect on my device.
Am going to try this recording on the way home in the car now though (something i have yet to do)
I'll upload to YouTube for you to view if you like.
Any specific settings you used?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It happens with FHD60 most commonly. Panning the camera makes it most notable... that's pretty much it!
Just a question.. you are recording internally or on sdcard?
I don't think there's any way that is a hardware issue. Seems like something is going way wrong with the video recording on the software level - I'd be money it is digital stabilization going haywire. Was that turned off? If so, maybe it's broken.
Your friends are never going to believe what you did. The only way to prove it to them is with that video you took. Rate this thread to express how videos shot on the Huawei P20 Pro come out. A higher rating indicates that videos are smooth (and not choppy) and that auto-focus works very well, and that the camera adjusts quickly to different lighting conditions while recording.
Then, drop a comment if you have anything to add!
Having trouble with autofocus on the P20 pro in videos. It seems to effectively render the zoom unuseable. Am I doing something wrong? Do I Have a faulty handset?
MC268 said:
Having trouble with autofocus on the P20 pro in videos. It seems to effectively render the zoom unuseable. Am I doing something wrong? Do I Have a faulty handset?
Click to expand...
Click to collapse
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
5nak3 said:
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
Click to expand...
Click to collapse
confirmed. that's scandalous!
max.barrett said:
confirmed. that's scandalous!
Click to expand...
Click to collapse
On the one hand as terrible as it is, and don't get me wrong, it really is!
I'm glad that:
1) I've not gone mad
2) I'm not the only one
Clearly it's a software change that has caused the issue, so I hope they can resolve it. I think I'm going to look to find a means of sending this feedback.
Working in the software field myself, and prior to that QA and customer facing fields, I'm well aware that these things can happen. It's just such a shame that when the one thing the phone is touted for seems to be suffering massively
If anyone can post their thoughts, or even workarounds should they find them it'd be massively appreciated.
I have S8 and I would like to sell it and buy P20 Pro. Please can you tell me which one is better for video? I know that P20 Pro in 4K dont have stabilization, but I have DJi Osmo Mobile 2. I habe sometimes problem with S8, when you recording people it start to be so much smooth. But everything is very good. But now I nees better.
I need to know which one is better? Focus, detail, shadows and etc...
Thx a lot
isko01 said:
I have S8 and I would like to sell it and buy P20 Pro. Please can you tell me which one is better for video? I know that P20 Pro in 4K dont have stabilization, but I have DJi Osmo Mobile 2. I habe sometimes problem with S8, when you recording people it start to be so much smooth. But everything is very good. But now I nees better.
I need to know which one is better? Focus, detail, shadows and etc...
Thx a lot
Click to expand...
Click to collapse
Sorry to say I can't help you on this one!
I'm coming from a Galaxy Note 4, so anything I would say probably isn't worth the time to read
5nak3 said:
Sorry to say I can't help you on this one!
I'm coming from a Galaxy Note 4, so anything I would say probably isn't worth the time to read
Click to expand...
Click to collapse
Thx a lot man i hope someone will help me soon
5nak3 said:
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
Click to expand...
Click to collapse
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
max.barrett said:
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
Click to expand...
Click to collapse
Probably not..
But maybe a bad batch?
max.barrett said:
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
Click to expand...
Click to collapse
Hmm ok that's interesting...i mean bad batch could be explained if you had the issues on the older firmware. But these issues only appeared when i was updated to the new firmware on my end.
I've not heard back from them yet, might chase again because again hardware defect I'd expect to manifest itself in other shooting modes not just a specific case x8 and x32
5nak3 said:
Hmm ok that's interesting...i mean bad batch could be explained if you had the issues on the older firmware. But these issues only appeared when i was updated to the new firmware on my end.
I've not heard back from them yet, might chase again because again hardware defect I'd expect to manifest itself in other shooting modes not just a specific case x8 and x32
Click to expand...
Click to collapse
Have you tried a hardreset? Any improvement?
Regarding the bad batch possibility, slow-mo in x4 should be affected also, shouldn't it?
Does anyone know if Huawei plans on putting out an update that adds stabilization to 4k video? Kind of like what OnePlus did with the OP5?
max.barrett said:
Have you tried a hardreset? Any improvement?
Regarding the bad batch possibility, slow-mo in x4 should be affected also, shouldn't it?
Click to expand...
Click to collapse
I've not had a chance to hard reset I'm afraid.
I honestly believe batch issues, i.e. hardware, would be affected in other camera modes and all slowmo speeds. The camera is fine for everything but two settings in slowmo video, that to me sounds more like a firmware bug than anything.
5nak3 said:
I've not had a chance to hard reset I'm afraid.
I honestly believe batch issues, i.e. hardware, would be affected in other camera modes and all slowmo speeds. The camera is fine for everything but two settings in slowmo video, that to me sounds more like a firmware bug than anything.
Click to expand...
Click to collapse
The Slo-Mo is awful, like most phones - get over it.
Did P20 Pro have 240fps at 1080?
no it has last year flagship specs for video and limited stabilization options
Most worse smartphone on video section and the selfie shooter is a joke i regret exchanging it for the s9 plus, huge mistake !! Thnksfully tye battery life is awesome pictures also
bouyhy01 said:
Most worse smartphone on video section and the selfie shooter is a joke i regret exchanging it for the s9 plus, huge mistake !! Thnksfully tye battery life is awesome pictures also
Click to expand...
Click to collapse
Hi bouyhy,
Why is very bad video? I know that 4K don't have stabilization. Is there any other bad thing?
I have S8 and im planning to sell it an buy P20 Pro. I just try P20 Pro in store, for a shot time and I like vide, video is much more sharpness then S8 what is better for me. But how I say I try It for very short time. Please can you tell me what was other bad things in video? For stabilization I have DJi Osmo Mobile, I think that will help me a lot.
I had the s8 for almost a year and sell for tge s9 plus and i guarantee you that the s8 is way way better than this p20 pro on video shooting, stabilization sharpness quality dynamic range everything, i own the p20 pro for about 4 weeks now and tried everything the video shooting is too bad, i prefer galaxy s6 or even s5 videos, but if huawe8 cares about his customers they xill push updraes o fux that with selfie shooter too, but for now they did nothing. Personally if you care about videos keep your s8 or go for the pixel 2 or wait for htc u12
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
EDIT: I did some tests today with my own face using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
EDIT 23.03.2020:
Look at this video guys. Focus hunting is gone. Sorry, I have orange blinds and the sun was shining directly on those.
https://streamable.com/ckj6d
buddy66 said:
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
Click to expand...
Click to collapse
Did the update bring any changes to the over sharpening / skin smoothing with the man lens?
ZayaanAhyaan said:
Did the update bring any changes to the over sharpening / skin smoothing with the man lens?
Click to expand...
Click to collapse
I have just tested it with my own face at work in bureau using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
Plz keep us updated on the auto focus issue
buddy66 said:
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
EDIT: I did some tests today with my own face using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
Click to expand...
Click to collapse
I'm thinking the update you got, is the same as all of us. What's the sw#.
Here are the details for the one with camera improvements
https://9to5google.com/2020/03/05/galaxy-s20-camera-update-samsung/amp/
VZTech said:
I'm thinking the update you got, is the same as all of us. What's the sw#.
Click to expand...
Click to collapse
It is the ATBM.
buddy66 said:
It is the ATBM.
Click to expand...
Click to collapse
That's not the camera fix one. We all have that.
VZTech said:
That's not the camera fix one. We all have that.
Click to expand...
Click to collapse
I just did a little research and it should be the ATC2, right? The one that we all have also fixed the face photos with main camera.
buddy66 said:
I just did a little research and it should be the ATC2, right? The one that we all have also fixed the face photos with main camera.
Click to expand...
Click to collapse
Yes, that one. Hopefully it comes before my return period. If not, I'm sending it back.
ATC2 is already out in South Korea. Should be in the US in a few days or about a week the most
Djapatos said:
ATC2 is already out in South Korea. Should be in the US in a few days or about a week the most
Click to expand...
Click to collapse
Lets hope so!!
As has been stated, ATBM is the one that everyone already has and it definitely did nothing for the camera.
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
so in Germany i got a Day1 update but it seems to be only the March security patch. the update was a Little less than 500mb.
the autofocus is kinda slow in compare to the s10+
and the autofocus has some Trouble tu Focus with zoom 5+ and distance lower than 5 meters
update:
in the patchnotes
- better cam perf.
- enhanced security 4 the device
Version G99BXXU1ATBM
431.19 MB
so hopefully there will be another update to improve the cam
neigo said:
so in Germany i got a Day1 update but it seems to be only the March security patch. the update was a Little less than 500mb.
the autofocus is kinda slow in compare to the s10+
and the autofocus has some Trouble tu Focus with zoom 5+ and distance lower than 5 meters
update:
in the patchnotes
- better cam perf.
- enhanced security 4 the device
Version G99BXXU1ATBM
431.19 MB
so hopefully there will be another update to improve the cam
Click to expand...
Click to collapse
I think that this update fixed the problems with the main camera when capturing photos with a recognizable face. I have tested it yesterday and it does not change the colour of my face or make it smoother.
Virgo_Guy said:
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
Click to expand...
Click to collapse
I have already read some feedback from gsmarena who stated: According to TizenHelp, users are reporting improved function of both autofocus and manual focusing on the Galaxy S20 Ultra.
- It is nice to hear that but we need to wait for some comparisons or a wider update push. I have also watched how Marques explained the narrow point of focus on the Ultra and he might be right but that hardware masterpiece has other sensors to help the main one with information so maybe it can be fixed with software update. I have already asked German Samsung support about when the update is going to roll out because the camera is almost useless and that I am very disappointed about it. Of course I also wrote that if it does not happen before the return window closes, they will get that hardware back, simple.
EDIT: They just answered that they do not know when the update is going to roll out. They also did not respond to me being disappointed so I asked for Tier 2 Support or Customer Relations response.
EDIT2: This was already a Tier 2 answer and they do not know on their own when it is going to arrive because it is being rolled out without properly informing all Samsung Sites.
buddy66 said:
I think that this update fixed the problems with the main camera when capturing photos with a recognizable face. I have tested it yesterday and it does not change the colour of my face or make it smoother.
I have already read some feedback from gsmarena who stated: According to TizenHelp, users are reporting improved function of both autofocus and manual focusing on the Galaxy S20 Ultra.
- It is nice to hear that but we need to wait for some comparisons or a wider update push. I have also watched how Marques explained the narrow point of focus on the Ultra and he might be right but that hardware masterpiece has other sensors to help the main one with information so maybe it can be fixed with software update. I have already asked German Samsung support about when the update is going to roll out because the camera is almost useless and that I am very disappointed about it. Of course I also wrote that if it does not happen before the return window closes, they will get that hardware back, simple.
EDIT: They just answered that they do not know when the update is going to roll out. They also did not respond to me being disappointed so I asked for Tier 2 Support or Customer Relations response.
Click to expand...
Click to collapse
Autofocus/manual focusing improved, but I think let's not mix it up with the Plane of Focus limitation i.e. after the object is in focus, clicked, the pic is sharp on few places but blurry elsewhere on the same object.
As for Samsung support(customer support?) about Samsung, I will rather ask my Pets about it..
Virgo_Guy said:
Autofocus/manual focusing improved, but I think let's not mix it up with the Plane of Focus limitation i.e. after the object is in focus, clicked, the pic is sharp on few places but blurry elsewhere on the same object.
As for Samsung support(customer support?) about Samsung, I will rather ask my Pets about it..
Click to expand...
Click to collapse
I know that support from such big companies is mostly not helpful but if they throw a voucher for something, then there is at least something useful you get if they cannot help. As I have written before, the other lenses could help with the Plane of Focus. Maybe Samsung will figure it out. Samsung integrated Google Duo so let Google guys improve the camera software :silly:
They're not going to be able to fix the narrow focus depth of close up images. Have you ever noticed that "fast" zoom lenses with constant aperture for cameras are invariably heavy and expensive? That's because they cram in several aspherical lens in there to be able to maintain the wide aperture. But on a camera lens, you can adjust the aperture if you want to increase the focus plane. The Ultra has a variable zoom with fixed aperture, so it's a trade off. They may be able to improve the focus hunting issues but I doubt it will ever match the speed and precision of the dpaf of their cheaper siblings.
For this reason I changed my pre-order at the last minute to the s20 plus. My subjects are typically closer range shots that are moving (my kids), so auto focus performance is important.
Virgo_Guy said:
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
Click to expand...
Click to collapse
That's an artifact of the sensor size, the only way to fix it would be artifical sharpening or taking multiple photos and combining them.
_Dennis_ said:
That's an artifact of the sensor size, the only way to fix it would be artifical sharpening or taking multiple photos and combining them.
Click to expand...
Click to collapse
That!
It's a feature, not a bug.
The culprit is fixed aperture.