Videocall microphone issue - Galaxy Note 4 Q&A, Help & Troubleshooting

Hey everyone!
I have a strange issue with microphone.. when i would like to make a video call then the other person cant hear me.
Microphone is working well in normal call, normal internet call, call recording, video recording, voice message.
If i talk on messenger by normal call and during the calling i turn on the camera then the other person cant hear me more...
If i use headphone then the other person can hear me in videocall
What i tried:
Reboot, factory reset, deep wipe, stock and custom rom
But no one helped..
Any idea?

Somebody can help me pls?

Up ☝

I have to same issue. Couldnt find a solution yet.

Related

HTC Touch ELF incoming call no sound

Wonder anyone got this problem, make outgoing call or incoming call, no voice from
speaker. But if I press "Speaker On" during call I can hear the party voice. Playing
music song playback sound ok, only during call conversation can't hear any sound.
Any advice? Thanks.
I've exactly the same problem, but havn't found a solution jet!
has somebody found a solution jet. it's really anoying..
gijsje89 said:
I've exactly the same problem, but havn't found a solution jet!
has somebody found a solution jet. it's really anoying..
Click to expand...
Click to collapse
How long is your HTC Touch ? Mine is one year+ and if yours also a year+ phone, then
I probably can confirm the Touch got this problem and phone do not last long.
Same thing started happening to my Rogers elfin. On incoming calls, my microphone won't work unless I'm on speaker phone. I can't even make outgoing calls anymore. I keep getting the message "Call Ended".
I've tried flashing my original backup ROM and several different ROMS all with no success.
Anybody have any idea how to fix this please?
please a solution ....same problem
Try this:
During incoming call press volume button up. This isn't a tweak, it's just the normal settings. If it doesn't work you might have a hardware issue.

[Q] Cant make/answer calls mic and earpice works

Ok, this is my problem, I just got the phone, did a factory reset and then I put my SIM, it gets a good signal and 4G network, I installed all my apps and everything was great, but when I tried to make a test call it seems like the call ends, I only hear the first beep and the sound is gone (but the call is still going), I cant hear the other person, they also cant hear me, I've tried Groove IP and it works great, on the earpiece, headphones, etc. both mics work great, I cant get any sound when calling using the dialer, there is a beep and the earpiece sound is gone.
I also get the "Conditional call forwarding active" pop up.
Any insight on this? :crying:
Thanks

N910S No Sound When Calling

Dear Members,
When I'm making a call with my phone I cannot hear any sound, and the other side also cannot hear anything, as if both the speaker and mic mute.
But If I use a bluetooth Headset, everything resolved.
Also If I call using a whatsapp call , everything also normal, only normal calling cannot works.
Is there any solution ? Maybe I flash the wrong kernel or modem ?
I'm sure it's not hardware issue, because whatsapp call works perfectly fine.
Thank you Very much for any help.

S7 Edge - Microphone not working in calls

Please help,
Samsung have returned my phone twice saying no fault found, but every time I make or receive a call there is no sound on the other end. The mic works for google search, video recording, voice recorder app etc, but as soon as I make a call no one can hear me at all. Any ideas welcome please before I end up selling it as faulty. Gutted and tearing my hair out!
Hey!
I have a similar issue with my S7. Microphone does not work only during the calls. Turning on speakerphone does not help (as it should when you have a broken bottom microphone) and also if I connect headset then the microphone from the headset works. In all other aps both (botom, top) microphones work (I do have stereo in video recording etc.). Did it happen to you after system update or when?
Cheers
A small update:
I have found that the issue is even more silly for me.
So I make a call and the person to whom I am calling cannot hear me. Then I connect a headphones, but ones without a microphone. And suddenly the microphone in the phone starts working. But the moment I disconnect them it stops.
Can you confirm this happening for you?
its old, but i have same problem. Now, I am trying to flash stock rom and see if it will work. After restart, I microphone works only once in call app, that it dont work. But i can record audio with it and in any other app it works. Idk what is the problem, but i want to find out

Mic is not working while calling

Can't use mic while calling every time I have to turn on speaker even on WhatsApp.
I tried to test the mic by using voice recorder and some mic test stuff from playstore every thing working good but mic is not turning on while calling....
Many users have the same problem so if anyone solve this problem please share it too us
I've had the same problems on custom roms, hot fix for me is to mute and unmute in WhatsApp.
karimskcs said:
Can't use mic while calling every time I have to turn on speaker even on WhatsApp.
I tried to test the mic by using voice recorder and some mic test stuff from playstore every thing working good but mic is not turning on while calling....
Many users have the same problem so if anyone solve this problem please share it too us
Click to expand...
Click to collapse
which rom ? disable ok google service

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