Dead YD206 - YotaPhone

So YD206 about a month old. Was connected to official yota charger (via a magnetic usb cable), noticed the plug at the phone end getting quite hot. Phone now essentially dead, wont boot, doesn't seem to charge. We also realised the charger had come out of the wall socket. But the yotaphone light was intermittently flashing on the charger.
Whilst I am inclined to blame the magnetic charging cable, is it possible for current to flow in reverse from phone to charger and essentially discharge the phone battery below acceptable levels?
Any advice on rebooting it (can't remove the battery like I would on a Samsung) so whats the procedure?

Just a follow up charger not the issue, it crashed in use and the power button became non-responsive, with the screen off, and the e-ink display on but also unresponsive. Did not turn on when connected to a charger. However when I connected it to my pc it did register in device manager as MTP device, so I knew it was still alive. Removed the sim and held the power button down for 10 seconds then it rebooted.
Hope this helps anyone else with a similar problem.
Failing that it would probably have to be left to discharge (might take a while if nothing is running) then powered back on with charger attached.

I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.

SuperTukan said:
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
Click to expand...
Click to collapse
It seems a battery issue. Have your Yotaphone a valid warranty?

casaprocida said:
It seems a battery issue. Have your Yotaphone a valid warranty?
Click to expand...
Click to collapse
I am not sure about my warranty, bought it off AliExpress, I guess I could try to send it to manufacurer (i heard Russia provides repair service).
EDIT ( t + 2 days): I managed to start my Yota again. I connected it to computer and after about 5 minutes, magic happened and phone started all by itself. I will try to find out more, will update this as soon as I find something

Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.

tomgaga said:
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
Click to expand...
Click to collapse
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.

SuperTukan said:
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
Click to expand...
Click to collapse
Sorry for the late reply, did not see the quote, but it does not work with wireless charging either. I think the battery still has a lot of charge too. Thing is that the Motherboard also gets hot after a while when I try to charge it. I'm pretty sure my motherboard is dead. But I have another Yotaphone now, so maybe in the future I will test with every separable part replaced.

I use the charger from my iphone. It works great, although with the yotacharger also works well. Attention that I have a YotaPhone YD201 with Russian base and european compilation. Like I said the Iphone charger works great and doesn't warm my Yotaphone 2 . It might be a solution for your problems with charging.

Related

Repair a Hermes

All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light
connecting hermes to charger without battery also enables red light.
Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤
Very good article Mike, I linked it on the Hermes problems wiki page
i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?
shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike
tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!
8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)
heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )
strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.
therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo
Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio
tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc

Brand new Atrix won't charge. Green LED.

I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
This is a very weird problem and I don't know the exact answer..I just know i bricked my atrix before (failed to flash on a full battery) and couldn't charge the dead battery even on AC.
I ended up buying a universal battery charger from radioshack and then returning it once I got my battery fully charged and flashed the rom. Haven't had any battery problems since.
Hope this helps
Thanks, I will try this but it is night time right now. I hope someone else has had experience of this before and can guide me to any other directions.
I did not fail a flash, unless the flash can fail even if Gingerblur was working 100% before it failed. I don't know if thats possible.
Are you using the usb cable/charger that came with the phone?
I know it sounds ridiculous but the phone does NOT charge on any of my existing MicroUSB cables or wall chargers (used to have a nexus one). Pretty bummed about that :/
Yeah I am using the one that came with it.
I also want to update that I've tried my sister's HTC Inspire charger and an old Samsung charger I have left around.
Both are USB to wall Adapters (I am not using the same wall power adapter for each charger) so I wonder if I need the one that plugs directly into the wall?
Yeah, you probably just have a dysfunctional battery or charger, either way, you're going to have to diagnose which one is the problem (fingers crossed that it isn't the phone)
/e:
it sounds like its not the charger, from your most recent post.
I think your phone is the problem, it's not processing how to charge the battery from the cable.
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
designgears said:
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
Click to expand...
Click to collapse
Hm, it's been charging for over an hour now and still hasn't turned on. But I did not do it exactly as you said. I unplugged the battery acouple times but I always try to hold the "fingerprint" on button right after plugging it in. I'll try not pressing anything this time. Thanks, I'll post back if I get any results.
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower. I know this for a fact as I just charged it like that.
Take it into a store or contact where you bought it from.
Plugging in phone while off: Green LED for a bit, moto logo, battery icon
Power on, no charger : green light for a bit longer, moto logo, boot animation.
Try an at&t stores charger and see if theyll let you charge the battery.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower.
Take it into a store or contact amazon support.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
With a dead battery you need 850 mAH. The phone needs 850 mA ti boot and it needs to boot to charge (strange yes but software controls the charge).
I would suggest trying all the chargers you can (the Moto one may be giving you to little amps) and if that does not work you can try to either 1) make a dev cable (post on how to in the dev section, though it requires soldering and such so you may not be able to do it if you don't have supplies) or 2) get a charger for the battery (one to directly charge the battery vice through the phone).
The battery method did not work, I did not try to hold the main button until 1 hour later to no avail. I'm going to Best Buy tomorrow for a replacement.
Edit: Oops..Too late to the party! I had the same issue that was fixed when I used a good quality micro-usb charger!
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
U need not worry .. put it in a wall charger .. and let it sit dere for atleast an hour .. the green led will come up when charge level reaches around 50% or more .. be patient ..
LivingChampion said:
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
Click to expand...
Click to collapse
Sent from my MB860 using XDA App
I had the exact same issue the other day. I forgot to put my phone on charge at night, and it was dead in the morning. I plugged into the wall with my Moto charger, the phone turned on and went right to CWM. I rebooted from there, the phone showed 5% battery level, and within 10-15 minutes was at 20%.
I thought it strange my phone went right to the old Tenfar CWM even though I uninstalled it after unlocking my phone and installing the latest CWM from Tenfar.
It does seem that the shut off with the battery is 5%. I am assuming this is the safety factor built into either the Android OS, or the batteries themselves, as they do have circuits in them much like mini computers to shut them off before 100% discharge, as this will kill a Lithium Ion battery.
Some simple facts regarding the Lithium Ion batteries:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.
•There is a small chance that, if a lithium-ion battery pack fails, it will burst into flame.
What I would like to know is why some people have problems getting a charge back in the Atrix after a complete discharge. There I was at 20% after 10-15 minutes using the Moto wall charger, while other people can't even get their phones to turn on after an hour on the wall charger.
I have the same problem, tried everything and finally found a solution
Get a warranty replacement.
The phone won't turn on, so they don't know what you did to it.
Got my new phone today, popped the dead battery in and voila, it charges !
Sometimes it's like people say, it's because of the charge, but your phone probably have issue, just get a replacement
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
LivingChampion said:
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
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Click to collapse
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
tehrules said:
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
Click to expand...
Click to collapse
Well, according to motorola it needs that much... so you never know
Ciloteille said:
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
Click to expand...
Click to collapse
Yes if warranty then ok .. But we are here to do the impossible.. I just reconditioned a new battery just so it can turn phone on in same instance for a friend. So yes batteries and phones new can have charging issues.
There is an issue with smart-phones and batteries and has been since day one. If you are here then evidently you either love these phones and want to mod them or you are like me and love playing with electronics. Real simple if you in the smart-phone world there are a few rules of thumb..
1.) Never begin working without a fully charged battery (some say 51% or better I say 100% )
2.) Buy , borrow , get an external battery charger and/or stronger wall charger
3.) Extra batteries are always good.
4.) Read the damn stickies and wiki's ... People have taken plenty of time creating them. Those who know me know I have written some myself.
5.) The biggest problem is located between the chair and the keyboard .... (lol)

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

[Q] Strange Battery/Charging Issue

EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).
Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk
abbaskip said:
Googling there seem to be a few in similar situations.
This YouTube shows it
http://www.youtube.com/watch?v=U5B2By7fGII
Sent from my R821 using Tapatalk
Click to expand...
Click to collapse
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault
Repulsa said:
did you even try with a spare battery? can you check if your battery swollen? it might be the battery's fault
Click to expand...
Click to collapse
Hi, thanks for the response.
As mentioned in my first post, battery was what I thought was the issue at one stage, but I've tried two other batteries too. The original battery isn't swollen, but in any case I'm having the same issue with the other batteries.
I've tried charging them all on external charger before using them in the phone, and I get the same issues regardless of what I do.
It just seems strange that the phone switches on (now showing 0%) when plugged in, but not when unplugged.
And the batteries aren't being read properly, as they show 0% regardless of how long I pre-charge for.
Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.
abbaskip said:
Experimenting tonight, I've found that if I try to boot into recovery - even when plugged into dock, it dies before it even gets into recover.
Yet, if I boot the phone, I get to the main Android launcher/lockscreen before it dies...
Really has me baffled.
Click to expand...
Click to collapse
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.
Repulsa said:
Hello again, if you have any spare battery and its has 50 or 100% try to reflash the rom just to see the results. or try a different chargers and cables as well, If it all fails, i think you should send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so your best option is to let Samsung handle it.
Click to expand...
Click to collapse
Thanks again for your response, but you're clearly not reading what my issue is before making suggestions. As I have now said twice - I have tried three batteries, and batteries that I have charged for hours on an external charger before using. But they still come up at 0%. Not sure how you imagine I flash a ROM
It may be a matter of taking it to my dealer it seems. If anyone else has suggestions before I get to that (after Christmas) it'd be much appreciated
The batteries fully charged on external chargers and I'm still getting the same issues.
I'm hoping it's not kernel related. Can anyone confirm that if it makes it to download mode Werth a jig (but turns off after a few seconds) that this would be a hardware issue? It only turns on with the jig when it's straight off the charger though - so seems it's still not using the battery for power, almost residual power somewhere.
Sent from my R821 using Tapatalk
abbaskip said:
EDIT: My model is I9505
Whilst on holidays, I took my phone out of my bag (when I knew it was getting close to flat) to find it not turning on. I assumed the battery was dead, but when I plugged it into the charger it didn't charge. I fiddled around a bit, and eventually got the vibration and charging light - but it kept turning off before the green battery came on saying charging. Being on holidays I didn't have my USB jig, or even external battery charger with me. I assumed it was a loose connection with the charging port - as every time I tried to plug it into charge it would only sporadically say that it was charging - but never get past the picture of the battery and the swirling icon (prior to the green battery coming up).
Upon arriving home, I got out my external charger, took out the battery, charged it for a few hours, then tried it. Again - it wouldn't turn on.
I then tried plugging the phone in again - but to the 800mA charging doc micro USB, insteead of the standard 2 amp. Straight away I get the charging picture, and the little graphic showing me the phone is about 1% charged. I leave it, the screen goes off. I come back 15mins later, the phone is RIDICULOUSLY hot, and the screen off. I unplug and replug to find the battery is still at about the same 1% level. I turn the phone on - it boots, shows 1/2% and then turns off as soon as I unplug it from the dock - even if I plug it straight into a 2 amp charger. I now decide that maybe the battery itself is the issue - and it's not holding charge. So I whiz out and buy two replacement batteries (MPJ ones, as they were fairly cheap - and this was just for the sake of finding the issue).
I charge one for about an hour on the external charger (the phone didn't turn on when I put the battery straight in). Then put it in - same deal. Nothing. I plug it into the dock micro-USB out to charge - again it comes up as charging, and shows at about 1%. I turn it on, and again am shown 1/2% charge, and again as soon as I unplug from the micro USB dock it turns itself off.
It is almost as if the phone isn't taking any power from batteries, and only direct from the power outlet itself. I'm unsure what could possibly have caused this. I can only think it may have been an external battery which I was using for a while on holidays (which had a 1amp micro USB out, that I was using to try and keep my phone charged). That is the only thing I have done different over this period (at least as far as I can recall!)
So basically - in short:
i) Phone won't turn on unless plugged in to a low amp charger (Computer USB, dock micro USB out etc)
ii) Even after charging batteries in external charger (two different external chargers have been tried) the phone is showing 1/2% battery
iii) The phone turns off a few seconds after I unplug it from the power source.
Any ideas!? I will take the phone to get repaired after Christmas (if they still repair it, as it's running a custom ROM).
BTW. a USB jig worked for the first time this afternoon - when I tried it not long after taking the phone off the dock. It's also worth noting that the phone is ridiculously hot when on the dock (around the camera/sim/micro SD area).
Click to expand...
Click to collapse
In my view its a fault of charging IC . Since you have tried with replacing battery.
nishangrg said:
In my view its a fault of charging IC . Since you have tried with replacing battery.
Click to expand...
Click to collapse
Sorry, what is charging IC? If it was a charging fault, a fully charged battery would work wouldn't it?
So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.
So I took my phone to my SP - Telstra. The phone, being only about 6 months old, was still within warranty period. Not surprisingly, Telstra have said that as there is a Custom ROM on the phone, the warranty is voided. I stated that my understanding is that under Australian law, as it is a hardware fault, and not a fault caused by the ROM, the warranty still stands - however Telstra wouldn't budge and said I have 5 days to decide if I want to pay the $300+ for the repair.
What is my next course of action? Has anybody had a similar issue previously? Is the TIO the next port of call? Or should I be going to NSW Department of Fair Trading?
I'm sure I've read previously that phones are still covered under warranty after rooting etc, if it can be shown that it's a hardware fault, not a software fault. As the battery doesn't seem to be powering the phone, this clearly seems to be the case - esp. as it is the same in download mode and recovery mode.
Any help would be great. Please don't post pointing out that I rooted my phone so THAT's my own fault etc. These posts aren't helpful, I already have know that.

SGS7 not charging after software update fail

Hey everyone, it's my first post here and I'm glad to meet you all.
Recently, I updated my SGS7 edge using OTA updates and it failed to turn on after(stuck on bootloop on samsung logo). While i managed to turn it on after wipe in recovery mode, battery percentage decided to drop to low percentage (not sure what exacly, but to the point I decided to charge it). It shows alert about wet USB port, and I'm sure it wasn't wet at all, but I decide to stop charging and let it dry for few hours. Battery lost its charge completly while it was drying. After few hours i pluged it again, and it was charging (at least i thought so). After 2 hours of charging it managed to charge 1% of battery and then it turn off. When I measure the current flow to the battery it shows 90mA when I plug charger, then it drops to 0 mA after few seconds. When I press buttons it shows that current is flowingh again, but never more than 90mA. Anyone knows what can be a reason for such behavior? Is it charger port broken, or firmware malfunction?
EDIT: I've trierd to charge it for a bit with power button pressed. Now it shows that current is equal to 170mA and it keeps flowing without button pressed.
EqRazzielson said:
Hey everyone, it's my first post here and I'm glad to meet you all.
Recently, I updated my SGS7 edge using OTA updates and it failed to turn on after(stuck on bootloop on samsung logo). While i managed to turn it on after wipe in recovery mode, battery percentage decided to drop to low percentage (not sure what exacly, but to the point I decided to charge it). It shows alert about wet USB port, and I'm sure it wasn't wet at all, but I decide to stop charging and let it dry for few hours. Battery lost its charge completly while it was drying. After few hours i pluged it again, and it was charging (at least i thought so). After 2 hours of charging it managed to charge 1% of battery and then it turn off. When I measure the current flow to the battery it shows 90mA when I plug charger, then it drops to 0 mA after few seconds. When I press buttons it shows that current is flowingh again, but never more than 90mA. Anyone knows what can be a reason for such behavior? Is it charger port broken, or firmware malfunction?
EDIT: I've trierd to charge it for a bit with power button pressed. Now it shows that current is equal to 170mA and it keeps flowing without button pressed.
Click to expand...
Click to collapse
The way you've described it almost sounds like a short. It may also explain the difficulty with OTA (short). The S7 USB charging port may be suspect but also the battery may be at end of life. To eliminate the other usual suspects, have you tried a different USB cord and/or charger? Does your S7 show as connected when plugged into PC (either through adb commands or file explorer)? Have you tried charging using a wireless charger?
If needed, the good news is charging port isn't too difficult to replace, granted you have a heat gun and a few tools (google S7 teardown -- iFixit or youtube). If you're convinced the port is bad and decide to replace it, might as well replace battery too (OEM only). After the above mentioned process of elimination you're left thinking software, maybe download model specific required firmware (matching current binary) and familiarize yourself with ODIN flashing.
Aimless Rambler said:
The way you've described it almost sounds like a short. It may also explain the difficulty with OTA (short). The S7 USB charging port may be suspect but also the battery may be at end of life. To eliminate the other usual suspects, have you tried a different USB cord and/or charger? Does your S7 show as connected when plugged into PC (either through adb commands or file explorer)? Have you tried charging using a wireless charger?
If needed, the good news is charging port isn't too difficult to replace, granted you have a heat gun and a few tools (google S7 teardown -- iFixit or youtube). If you're convinced the port is bad and decide to replace it, might as well replace battery too (OEM only). After the above mentioned process of elimination you're left thinking software, maybe download model specific required firmware (matching current binary) and familiarize yourself with ODIN flashing.
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I managed to charge the device, I left it plugged into charger with power button pressed and it started after ~2 hours. Now, I'm trying to charge it to 100% just to backup my data. Really appreciate your help tho.
I was trying 4 different USB cables, 2 chargers and powerbank. Device wasn't recognized by computer by any means. I have no access to wireless charger unfortunately. I'm not gonna replace any part of it becouse it is time to change it to newer model I guess.
EqRazzielson said:
I managed to charge the device, I left it plugged into charger with power button pressed and it started after ~2 hours. Now, I'm trying to charge it to 100% just to backup my data. Really appreciate your help tho.
I was trying 4 different USB cables, 2 chargers and powerbank. Device wasn't recognized by computer by any means. I have no access to wireless charger unfortunately. I'm not gonna replace any part of it becouse it is time to change it to newer model I guess.
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Hopefully all is well then. I wouldn't rule out repairing the S7E, it's still a competitive device. Newer phones are fine if you can afford it but I prefer proven devices with development and software support. Granted, it is a personal preference. For the same price of a new flagship phone I can justify to the wife fiddling around with 5 or 6 old ones (ha):laugh:. Other than an LCD/digitizer most parts can be gotten pretty cheap and there's always [insert any online sales (ebay/swappa/amazon)] in order to acquire a salvage device for parts.

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