Recovering files after factory reset (complex story) - Samsung Galaxy S7 Edge Questions and Answers

Hi
I will try to explain my problem.
A friend at work had her brother in law deacesed in a car accident :-/
She asked me if I can recover a video of them the shot some days before he died on his S7 edge but guess what ? protected by password at start and only him had this password.
I was not worried, just do a factory reset, root the phone and recover the video with diskdigger (for exemple) no big dead I told to myself
A 128Gb micro sd card is in the phone but nothing on it.
I tried all that i known but I can't see any video or even pictures to recover.
So I want to know if anyone has a great idea to recover this video or if (my guess) the phone was encrypted and there are no way (except if he installed and did a backup of his phone on his computer...last chance) to recover this file.
thanks everyone.

Encrypted device. No chance.

Another "someone died and I've been asked to hack the phone" post.
As as been said before, this is not what xda is about.
Tell your "friend" to take the phone to her brother-in-law's carrier.

B3311 said:
Another "someone died and I've been asked to hack the phone" post.
As as been said before, this is not what xda is about.
Tell your "friend" to take the phone to her brother-in-law's carrier.
Click to expand...
Click to collapse
It's not hacking, it's recovering a memory video, but I can understand what you can think, stolen phone or hacking into girlfirend /borfriend phone....but not that time, and the carrier or samsung just told her, we will reset it...nice understanding from them
Ans that what I tought, encrypted device. At least I tried to help her.
Thank everyone.

Cedric1127 said:
It's not hacking, it's recovering a memory video, but I can understand what you can think, stolen phone or hacking into girlfirend /borfriend phone....but not that time, and the carrier or samsung just told her, we will reset it...nice understanding from them
Ans that what I tought, encrypted device. At least I tried to help her.
Thank everyone.
Click to expand...
Click to collapse
The phone isn't yours. It's encrypted. You're trying to access data that isn't yours.
What would you call it?
Either way, his network provider is your best bet, but even that's a long shot.

B3311 said:
The phone isn't yours. It's encrypted. You're trying to access data that isn't yours.
What would you call it?
Either way, his network provider is your best bet, but even that's a long shot.
Click to expand...
Click to collapse
I gave back the phone to my friend and told her that's impossible to recover the movie
I know it can be sentimental but I think she had some other footage/picture of her brother

Related

[Q] event log showing when SD card removed?

I need to know if there is any record or event log kept in the phone as to when an SD card is removed or inserted, or when the phone is turned off, battery removed, etc., and if such a log exists, how to view it.
I'm using a Samsung Galaxy S / Sprint Epic 4G, firmware version 2.2.1
I've tried searching for "event log" to no avail, "SD card removed" mostly turns up people who are getting messages that their SD card is not there, etc. Not sure if there are better search terms to use to find the answer.
Long Story: My phone was stolen from my office, I sent several texts to it from other phones informing the person who had it that the phone had GPS tracking software enabled and I was recording everywhere the phone went (complete bluff). The next day, I was contacted by someone who was in possession of my phone, her story changed several times, from the person who stole it was a friend and felt bad and gave it to her to give to me, to she didn't know the person, to the person being her brother who found the phone in a 7/11 bathroom.
I find their frequent story changing very suspicious and suspect they are covering for the person who actually stole my phone, but I don't want to go to the police and press charges against someone who might just be a good Samaritan.
The phone was returned with the SD card removed. I suspect the theif thought it was a SIM card or something that could help locate or identify the phone and ditched it. Her "brother" told me he found the phone at 5:00, and is willing to say the same in a police report. I need to know if the SD card was removed from the phone before or after 5:00 before I decide to attempt to press charges against the people who returned the phone to me.
Sorry that happened. While I don't know the answer, the subject relates to a great free app I've put on my phone & is getting more popular called Android Lost. It helps track and remotely lock/wipe (including just the SD) and control the phone in lots of cool ways. Hoping it'll help other folks. The SD card use log though is not one of its features, so I'd be interested to hear if that's possible at all.
DroidApprentice said:
Sorry that happened. While I don't know the answer, the subject relates to a great free app I've put on my phone & is getting more popular called Android Lost. It helps track and remotely lock/wipe (including just the SD) and control the phone in lots of cool ways. Hoping it'll help other folks. The SD card use log though is not one of its features, so I'd be interested to hear if that's possible at all.
Click to expand...
Click to collapse
Thanks for the response! I actually found out about Android Lost while I was trying to figure out what I could do to find the phone, but it was too late. I was able to remote install it via the android market web page (I see that it is installed now that I have the phone back), but it seemed to require manual activation from the phone to work before I could do anything, so it was too late.
There was another app called Plan B that supposedly will work with a remote install even without any use of the phone, it did install but it never worked. Tried it on a friend's phone right in front of us and it didn't work on his either, so I can't recommend Plan B to anyone who comes across a similar problem in the future.
I guess the real lesson here is, install and register Android Lost before the phone is lost! Which I have now done.
Now my goal is to try to find out who in my office is a thief, but without screwing over someone who might potentially be a good Samaritan just returning my phone to me.
stufff11 said:
Thanks for the response! I actually found out about Android Lost while I was trying to figure out what I could do to find the phone, but it was too late. I was able to remote install it via the android market web page (I see that it is installed now that I have the phone back), but it seemed to require manual activation from the phone to work before I could do anything, so it was too late.
There was another app called Plan B that supposedly will work with a remote install even without any use of the phone, it did install but it never worked. Tried it on a friend's phone right in front of us and it didn't work on his either, so I can't recommend Plan B to anyone who comes across a similar problem in the future.
I guess the real lesson here is, install and register Android Lost before the phone is lost! Which I have now done.
Now my goal is to try to find out who in my office is a thief, but without screwing over someone who might potentially be a good Samaritan just returning my phone to me.
Click to expand...
Click to collapse
dont press charges just tell him to box you. if hes a man he will.
schnowdapowda said:
dont press charges just tell him to box you. if hes a man he will.
Click to expand...
Click to collapse
She was a woman with a 4 year old kid. The problem is that I don't know for sure if she is somehow involved with the person who stole the phone or not. I know she lied to me several times about how it was "found" as she says, but I want to be sure that the SD card was removed after she claims it was found before I go forward.
stufff11 said:
She was a woman with a 4 year old kid. The problem is that I don't know for sure if she is somehow involved with the person who stole the phone or not. I know she lied to me several times about how it was "found" as she says, but I want to be sure that the SD card was removed after she claims it was found before I go forward.
Click to expand...
Click to collapse
Combine the ideas. Box her 4 year old until she gives up the real thief.
(don't do that)
othan1 said:
Combine the ideas. Box her 4 year old until she gives up the real thief.
(don't do that)
Click to expand...
Click to collapse
LOL AMAZING LOGIC ROFL
But nah, this iswhere something like what htc has going on with the sense3.0 where you can remote wipe,track, lock,blahblahblah through the web
Sent from my SPH-D700 using XDA Premium App

IMEI repair

Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!
evilkoal said:
Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!
Click to expand...
Click to collapse
Have you tried going back to stock ? Restoring back to the firmware that came with your phone? If not try that. But if you have You may just be out of luck
evilkoal said:
Hello!
I have tried searching the g2 forums for a way to repair my IMEI, as the one I had has been set to all zeroes. Is there any way to fix this? I do not have any backups of anything on my phone, i have tried using maui meta, but for some reason it cannot interface with my phone, and neither can hyperterminal. i get it to connect, but then it doesn't let me type anything.
If anyone knows a way to fix this, i would appreciate your help greatly! PM or on the forum here, either work just fine!
Click to expand...
Click to collapse
This is a total shot in the dark, but did you try running maui meta or hyperterminal as an Adminstrator?
markrulesallnow said:
This is a total shot in the dark, but did you try running maui meta or hyperterminal as an Adminstrator?
Click to expand...
Click to collapse
I have tried flashing back, but still no IMEI.
I have tried using administrator mode on both but it doesnt work., i wonder if i am using a wrong setting? maybe i am missing something? there is no CP-USB mode that i can see in the engineering menu...
evilkoal said:
I have tried flashing back, but still no IMEI.
I have tried using administrator mode on both but it doesnt work., i wonder if i am using a wrong setting? maybe i am missing something? there is no CP-USB mode that i can see in the engineering menu...
Click to expand...
Click to collapse
Do you have a stock ROM back-up of your device form before you lost the imei? if so, restore that and it should restore your imdi. Other than that i can't tell you much else, supposedly once your imei is gone, it is gone for good.
MalignantQuechnitlan said:
Do you have a stock ROM back-up of your device form before you lost the imei? if so, restore that and it should restore your imdi. Other than that i can't tell you much else, supposedly once your imei is gone, it is gone for good.
Click to expand...
Click to collapse
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.
evilkoal said:
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.
Click to expand...
Click to collapse
Here's the deal. You're effed. Do a warranty replacement. Once your IMEI is gone, you are out of luck. Sorry and I hope I'm wrong, but I have yet to see someone fix it.
How did you break it?
Sent from my g2 using xda app-developers app
evilkoal said:
I do not. There is no way it can be gone for good. It has to be editable with a hex editor or something somehow. Just because it is illegal to change your info dies NOT mean that it is impossible or that people should stop finding out how to do it. I have tried all the simple tricks with terminal in su mode, but they don't seem to take. There has to be another way.
Click to expand...
Click to collapse
Ha, never knew changing/adjusting your imei was a legal issue. As to changing it back, i suppose you are correct, the imei is on the box and the sticker from the device, you all you gotta do is find a working hex editor and type the imei back in.
Sent from my LG-D802 using Tapatalk
where is it?
MalignantQuechnitlan said:
Ha, never knew changing/adjusting your imei was a legal issue. As to changing it back, i suppose you are correct, the imei is on the box and the sticker from the device, you all you gotta do is find a working hex editor and type the imei back in.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Where would i find the file with the IMEI in it, so i can edit it? i mean, i tried the backup way, but the img files jack everything up so i cannot edit the imei in them.
Because of identification issues, imei is rarely changeable by average user, its not likely it will ever be some file you can edit just like that mwahhaha
Sent from my g2 using xda app-developers app
i had this same problem on a windows phone. i tried to reinstall the stock rom on it to get my imei back. i could get the rom installed but had no network connection because imei was still messed up. long story short, if you have no efs backup then you're just f'ed. you may be able to get it fixed with a jtag repair. there's a company that specializes in things like this if you google them. they are mobiletechvideos. i've delt with them before and they are nice people. the only option you may have is to change your imei. but that is illegal.
actually lg can do it also
freebee269 said:
i had this same problem on a windows phone. i tried to reinstall the stock rom on it to get my imei back. i could get the rom installed but had no network connection because imei was still messed up. long story short, if you have no efs backup then you're just f'ed. you may be able to get it fixed with a jtag repair. there's a company that specializes in things like this if you google them. they are mobiletechvideos. i've delt with them before and they are nice people. the only option you may have is to change your imei. but that is illegal.
Click to expand...
Click to collapse
Well how would I go about changing it, for educational purposes only, of course. We'll just say I'm not bound by the same laws as you folks because of where I live currently, and the fact that I purchased my phone.
if LG and companies can do it, then we can do it as well. The information is somewhere on the phone, accessible to these people, so it is there and accessible for us as well. There is no way that this is impossible if someone else can do it.
IMEI is what your service provider use to turn off phones if its stolen, and use it to track down people that stole your phone. Once its gone its gone, this is call a hard brick, you cant fix it, send it in or buy another phone. Stop being a hard head, or having faith, you cant fix this.
P.S Dont give him your IMEI, if he did manage to fix it with your IMEI (by an act of god), that means your phone is Effed...its like stealing identity.
G1_enthusiast said:
IMEI is what your service provider use to turn off phones if its stolen, and use it to track down people that stole your phone. Once its gone its gone, this is call a hard brick, you cant fix it, send it in or buy another phone. Stop being a hard head, or having faith, you cant fix this.
P.S Dont give him your IMEI, if he did manage to fix it with your IMEI (by an act of god), that means your phone is Effed...its like stealing identity.
Click to expand...
Click to collapse
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.
I was once in the same boat whereby I accidentally restored the efs backup from my wife's g2. Fortunately I had a backup of my efs and everything was fine after I restored the original copy.
Sorry this info will most probably not helping you.
evilkoal said:
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.
Click to expand...
Click to collapse
you are right, imei's are not hard coded. most of them are just a txt file in the partition that is read. but if you corrupt that partition then you cant get that txt file back. not all manufacturers use a txt file though, as was the case with my lumia 920. nokia uses something else, like a xml file that is harder to alter than a txt file. this is why i suggested a jtag. they will be able to get you back up and running but there's a possibility that you still wont have you imei repaired. in that case you wont have network connection. lg can also do this for you. if they wont be able to recover your imei they will just give you a new one that is not associated with any other phone. but i suspect lg will want some money to do this.
evilkoal said:
you sir, are retarded. I am not asking for anybody's imei. if you could understand what was written, you would see that i am attempting to figure out how to edit the imei. it is not illegal to change your own phone's imei unless it is stolen, and i do not live in america or europe so i am out of those d-bag's jurisdiction. I can legally do whatever i want.
I cannot send in my phone because it is beyond the warranty, and i have already rooted it. it is not hardbricked, because it still turns on, wifi works fine, a hard brick is when your phone will not even boot up. learn your terminology. IMEI repair is possible, obviously, because tech companies can fix it, and so are the manufacturers. if it were hard coded, the manufacturer would have to pull a chip out of the phone, which is highly unlikely as it is neither cost nor time efficient.
you stop being a hard head, and thinking that things are impossible. if everybody thought like you, we would still be beating each other over the head with sticks.
Click to expand...
Click to collapse
who's the retarded one? the one that got their IMEI deleted or the one telling you that its not possible? this issue was first discover on the Samsung Galaxy S2 and no one has an answer for it unless you backed up your EFS, which I'm sure you dint.
your right you can do whatever you want, but I'm telling people not to give their IMEI to you, in case they dont know. If they are dumb enough to give it to you, then they are just as dumb as you for deleting your IMEI.
you can send it in, if you dont have warranty, then pay for them to fix it...duh? if you want to play then you gotta pay. Your right your phone is not technically "hardbrick" but if you cant make call, cant connect to service provider, cant send text message, cant do what a phone suppose to do then its a hard brick or would you like to call it an ipod touch? because I'm happy to accommodate you. G-luck dummy lol.
We don't allow IMEI discussions on XDA, especially discussions which are heading the way this one is.
Thread closed.

No signal for a while now..

Hi guys. I've been having this odd issue for the past three days, and now I have to carry a second phone for calls, which defeats the purpose of the phone in the first place.
Out of the blue, my phone can't connect to the mobile network. It just shows no bars and a "refreshing" icon, continuously spinning. I have tried restarting the phone, turning the airplane mode on and off, removing the SIM,tried another SIM, soft reset, hard reset, created a new APN with the details directly from the carrier, manually searched for the network, automatically searched for it, you name it. Everything without success.
Has anyone experienced that? It's extremely frustrating. Let me know if younhave any other ideas. Cheers!
eloktwo said:
Let me know if younhave any other ideas.
Click to expand...
Click to collapse
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
romcio47 said:
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
Click to expand...
Click to collapse
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
eloktwo said:
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
Click to expand...
Click to collapse
I see... ;/
Well the last method I'd do if I were you, is to try flashing different original ROM (.kdz) using LGUP software or any known method.
If the phone is within the time frame for the warranty you can contact LG and see if they can verify the purchase and see if they'll honor the warranty.
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
RossTeagan said:
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
Click to expand...
Click to collapse
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
eloktwo said:
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
Click to expand...
Click to collapse
On what network did you use this phone? I would recommend you contact both your network and go on http://imeipro.info/ and contact them and ask them what steps can you take to remove your phone's IMEI from the blacklist db.

Lock screen with fingerprint & google account well but no password

Hello.
I beg for someone help us in this big mistake caused by inexperience:
I have just already married with my girlfriend (now my wife) and she made all the photos and videos of our wedding and family with her brand new LG G6 H870 (European model) three days ago.
She was using her fingerprint to unlock the phone all the times with no problem but by mistake we entered more than 5 times a wrong password and now the fingerprint unlock is not active and she doesn't remember which password she used with the phone. Therefore we have all of our memories inside it but we cannot recover them.
Please could anyone help us with this life-breaking mistake? We both are very very very sad about this, and even more problems will happen to us as a result of this...whatsapp receiving mote data that also will be lost, not using the phone SIM in another device to avoid losing the data in Whatsapp...
The resume of the situation is:
- She has her fingerprint ok inside the phone but the phone don't ler her use it to unlock and although the fingerprint is ok, instead the phone asks for the password that she forgot.
- We have our Google account ok configured into the phone but the Android Device Manager doesn't let us change the password to a new one remotely because Android Device Manager only permits that when no password existed before.
- I am technically skilled enough to understand advanced operations and steps on the device (recovery, ADB, writing command lines on a terminal...) but I have no experience at all in a situation like this and I am really scared of erasing or loosing this memories...
Please we would be grateful if someone could help us in this situation.
Thank you in advance.
You can marry another time....
:silly:
This makes no sense? If fingerprint worked, why were you entering passwords? Again, if there was no password, why are you entering one? Why not just reboot the phone and use the fingerprint?
There's something odd going on you're not telling us...
HellDiverUK said:
This makes no sense? If fingerprint worked, why were you entering passwords? Again, if there was no password, why are you entering one? Why not just reboot the phone and use the fingerprint?
There's something odd going on you're not telling us...
Click to expand...
Click to collapse
Rebooting the phone also then requires the password to unlock. LG does tell you "if you forget your password, your local data will be lost forever" owtte. So... Don't forget it. They weren't joking.
MDW 100 said:
Rebooting the phone also then requires the password to unlock. LG does tell you "if you forget your password, your local data will be lost forever" owtte. So... Don't forget it. They weren't joking.
Click to expand...
Click to collapse
Thank you MDW 100 for the answer.
My wife is not a computer's engineer and as the password asked by the phone appears with a full keyboard (and not a numerical one as she thinks the password is only with numbers) I guess that four days ago, the day before the wedding (tradition implies not seeing the bride the day before the marriage) she configured her brand new mobile alone and probably she wrote something thinking it was another field different than a password...
I know what implies the kind of mistake I am telling.
The reason why I am writing here is because I know that nobody would help us officially to recover our memories, nor LG nor Google will...(we tried so...) and XDA members are well known for their technical skills, surpassing almost all the fences and barriers...
We have our purchase bill, our configured Google account (user and password) and my wife's fingerprint into the mobile and she never thought that things were so complicated and unflexible...
I thought that maybe somebody from XDA, as the best forum for mobiles in the world I thought it is, would be able to show that in this forum the word "impossible" is not a fact but only an opinion...
Is it really impossible to recover our memories?
Thank you in advance.
Alejoven80 said:
Thank you MDW 100 for the answer.
My wife is not a computer's engineer and as the password asked by the phone appears with a full keyboard (and not a numerical one as she thinks the password is only with numbers) I guess that four days ago, the day before the wedding (tradition implies not seeing the bride the day before the marriage) she configured her brand new mobile alone and probably she wrote something thinking it was another field different than a password...
I know what implies the kind of mistake I am telling.
The reason why I am writing here is because I know that nobody would help us officially to recover our memories, nor LG nor Google will...(we tried so...) and XDA members are well known for their technical skills, surpassing almost all the fences and barriers...
We have our purchase bill, our configured Google account (user and password) and my wife's fingerprint into the mobile and she never thought that things were so complicated and unflexible...
I thought that maybe somebody from XDA, as the best forum for mobiles in the world I thought it is, would be able to show that in this forum the word "impossible" is not a fact but only an opinion...
Is it really impossible to recover our memories?
Thank you in advance.
Click to expand...
Click to collapse
Sorry for not really being helpful, but I have no further suggestions. Then again I'm not an android dev so there's probably still hope ?
I hope you get your data back...
Thank you MDW 100.
Should I put this topic in another section like developers...?
Look for companies in your area doing mobile data recovery. Their service isn't cheap, but your wedding memories are worth it.

I need help accessing locked phone - 8 Pro

I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help
Chipman417 said:
I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help
Click to expand...
Click to collapse
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.
dladz said:
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.
Click to expand...
Click to collapse
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help
Chipman417 said:
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help
Click to expand...
Click to collapse
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.
dladz said:
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.
Click to expand...
Click to collapse
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.
Chipman417 said:
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.
Click to expand...
Click to collapse
Tbh I wouldn't want anyone looking through my phone is like a treasure trove..
I'd bare that in mind, not everything is meant to be seen. Doesn't mean anything, it's just how we are.
OP, sorry for your loss. That's all I have to offer. RIP.
Just my condolences to you and family
I'm sorry to hear also. May God bless you and family.
Thank you everyone that offered condolences
Chipman417 said:
Thank you everyone that offered condolences
Click to expand...
Click to collapse
Any luck with it?
As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.
AlphaKoi said:
As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.
Click to expand...
Click to collapse
Yeah i was hoping to be able to do just this but since the family members are not very etch savvy, they power cycled the phone off and because of that the first unlock into the system has to be with the numeric password.
I rebuilt his laptop for him a couple months ago so i have the password to get into it. I'm hoping that he saved his email credentials in it. I know that after multiple attempts into android it allows you to change password through the email. This is the last thing i can think to do.
I reached out to OnePlus this morning and the woman who was answering my questions said she had no answers for me. she kept saying i could factory reset it through recovery mode. I already know that, i need the info on it. I'm thinking about reaching out to google also. Who knows they might help since the phone is in my name on my account.
dladz said:
Any luck with it?
Click to expand...
Click to collapse
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers
Chipman417 said:
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers
Click to expand...
Click to collapse
When your reset his email you'll be able to recieve s text message with a verification number
Google find my device . It can unlock it.
SjDU said:
Google find my device . It can unlock it.
Click to expand...
Click to collapse
I saw that. unfortunately i don't have his email credentials for his Find My Device.
Also the sm card was removed my his wife before she gave it back to me unfortunately.
Although it does connect to my Wifi at home... I'm almost to the point of giving up.
I don't think we will ever know why he did what he did.
Thank you to everyone that jumped on this thread. I love this community.
I kinda don't buy the OP story but here is my take:
- Doesn't need a SIM to get/use Find my device working but does require Google account access which is recoverable easily.
- It's trivially easy to recover a Google account with the phone number of the deceased unless the person specifically removed those options and used for instance an authenticator app (of if you don't have the actual SIM or access to that phone number but that would be strange).
- If you cannot recover the account that way, you can still recover it using a legal path by providing the correct inheritance documents to Google (through a lawyer if required) which should pose no issue (again this should pose no issue and while it would take time, it would work).
- Whatsapp cloud backup (on Google drive) is enabled by default and if you're after that, it's probably gonna be trivially easy to restore said backups on any new phone by using the SIM card of the deceased. Unless the person specifically disabled this to prevent this.
You can most likely recover Whatsapp messages without even unlocking the phone. This whole process is actually not hard and requires no tech help and can be done through the legal processes.
Added to all this, I checked your history and saw that you requested help before unlocking a Pixel phone that magically came into your possession before. So it seems you have a pattern of coming into possession of locked phones that makes me very suspicious of your demand.
I'll report this thread and ask a mod to review it.
Sorry. I also have doubts any time I see a story here asking for help unlocking a phone. Always sounds suspicious, and furthermore where are the mods here? Aren't there rules that state no requests for help unlocking phones??
Here is the OPs other post:
" Junior Member11 postsThanks: 2
I have a 64gb Pixel 4 XL that i want to unlock and use on T-Mobile.
The phone was never actually on a Sprint account. It was never technically paid off by a consumer. Its also never been activated on the sprint network to my understanding. (Which are all required to have sprint send an unlock code)
It was given to me by a Sprint store manager when they had to clean out end of year inventory.
I'm trying to figure out if i can unlock it somehow without having to get sprint to send the unlock code.
I don't really want to go through the hassle of explaining to them how i got a hold of it when they look at it in the system.
Any help would be greatly appreciated"
@San Diego The moderators are here and monitoring the thread since it has been created. And these are the XDA Forum Rules to cross-check.
To ask for assistance is not against the rules, and if you read back in the thread quite a few legal possibilities have been given. They obviously didn't delivered the desired result. However, as soon as the discussion or advices deviate towards the obscure side or to paid unlock services this would be removed immediately.
If you check the thread, from which you quoted, you'll see that moderators were acive in it, too.
Stay safe and stay healthy!
Regards
Oswald Boelcke
Forum Moderator

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