Android 7.1.1 or later for Verizon Customers? - Nexus 6P Q&A, Help & Troubleshooting

I have a 64 GB Nexus 6P, currently running Android Nougat 7.0. Verizon is my provider. On 12.5.16, I received a notification that the update to 7.1.1 was available, but when I attempted an OTA, I did not get the update, nor the security patch. I read on the internet that Verizon blocked the update for Nexus 6P customers due to a SIM issue with this update. I am still running 7.0 and Settings shows my phone as up to date. Verizon has not been able to provide any information about why this update was blocked. I was told by a T-Mobile store supervisor that their Nexus 6P customers did get the update to 7.1.1. If I were to leave Verizon and switch to T-Mobile, allowed the update to 7.1.1, but then found T-Mobile reception was not good, I don't think I could return to Verizon with a phone updated to a version they had blocked. I was looking forward to Visual Voicemail, which I believe was introduced in 7.1.1. Could someone tell me if this block from Verizon is expected to affect all future Android upgrades for my Nexus 6P or is Google known to be working on a fix. ?Am I blocked from any future upgrades now that Verizon has blocked this one? Verizon told me there was a similar issue for the Pixel, but it was fixed because Verizon sells the Pixel, but never sold the Nexus 6P.

promosinc said:
I have a 64 GB Nexus 6P, currently running Android Nougat 7.0. Verizon is my provider. On 12.5.16, I received a notification that the update to 7.1.1 was available, but when I attempted an OTA, I did not get the update, nor the security patch. I read on the internet that Verizon blocked the update for Nexus 6P customers due to a SIM issue with this update. I am still running 7.0 and Settings shows my phone as up to date. Verizon has not been able to provide any information about why this update was blocked. I was told by a T-Mobile store supervisor that their Nexus 6P customers did get the update to 7.1.1. If I were to leave Verizon and switch to T-Mobile, allowed the update to 7.1.1, but then found T-Mobile reception was not good, I don't think I could return to Verizon with a phone updated to a version they had blocked. I was looking forward to Visual Voicemail, which I believe was introduced in 7.1.1. Could someone tell me if this block from Verizon is expected to affect all future Android upgrades for my Nexus 6P or is Google known to be working on a fix. ?Am I blocked from any future upgrades now that Verizon has blocked this one? Verizon told me there was a similar issue for the Pixel, but it was fixed because Verizon sells the Pixel, but never sold the Nexus 6P.
Click to expand...
Click to collapse
There are many "stuck" posts on XDA, but sometimes the Verizon ones get buried. Your phone is not blocked from getting an update, nor have Verizon phones been blocked- it's just stuck and sometimes that just happens. There is a 7.1.1 January update expressly for Verizon phones (N4F26J) that includes a new modem to address the Visual Voicemail and other Verizon specific issues. You can try various methods to force the OTA again such as a SIM swap, but you can also download and flash the full OTA directly to the phone. You don't have to be unlocked or rooted to do this. To address the other part of your question, you can definitely swap out SIMS from different carriers and go back and forth- not just in the US but many countries overseas as well. That is the beauty (and purpose) of owning a carrier unlocked phone.

Related

Source of updates?

I haven't seen a definite answer on this. Where are ota updates coming from? I assume Google is out. Are we getting updates from VZW or Moto? I assume moto since activating is optional. Anyone heard anything definite?
Sent from my Xoom using Tapatalk
My guess is verizon. it has their logo. they supply the network. even if you are not in contract or even using their service, i believe since they have their brand on the device they will do the updates. Even on my phones, when i select check for updates or receive and update it disables my data connection to use for the update.
This is a complex issue. Both Google and Motorola will be responsible for the update.
Google will continue to update Honeycomb and fix any bugs it can.
Motorola will fix bugs specific to the Xoom and incorporate some changes that Google makes in the updates.
Verizon will be responsible for releasing the updates because they will do extensive internal testing on the update before releasing it onto their networks. People that don't have a contract with VZW will still get the update from their servers most likely though.
This is a Google experience device very similar to the nexus S and the OG Droid. While Verizon and Moto have a part to play in the update process, most of the updates for this device will almost come straight from Google.
What about the wifi version? Who will provide updates for that?
Sent from my Epic 4G

Different update for T-Mobile pure ?

Is there really a different marshmallow update for moto pure that's on t mobile ? That's why I bought an unlocked phone to start with. T mobile has always been bad about updates. Need answers please
No, update should be the same, only reason we haven't gotten it yet on T-Mobile is because T-Mobile hasn't approved/certified VoLTE/Band 12/etc for their network.
gamer765 said:
No, update should be the same, only reason we haven't gotten it yet on T-Mobile is because T-Mobile hasn't approved/certified VoLTE/Band 12/etc for their network.
Click to expand...
Click to collapse
What's the implication of that for us here..would you install it by removing SIM & download over Wi-Fi or are you waiting for a more official rollout to T-mobile (or not installing it for other reasons people are complaining about like Wi-Fi+browser+call network issues)?
MM is running great for me. Sideloaded it when it was first posted as a soak test. That update was apparently for Verizon/Sprint users but look at the update being rolled out to AT&T users, its the same as the soak test. Either T-Mobile certifies the current update and we end up getting the same exact update as everyone else, or T-Mobile tells Motorola it doesn't meet their requirements and Motorola rolls out a new build with the specifications set by T-Mobile, which Verizon and all other carrier users will get also since the builds are not carrier specific and neither is the device.
gamer765 said:
MM is running great for me. Sideloaded it when it was first posted as a soak test. That update was apparently for Verizon/Sprint users but look at the update being rolled out to AT&T users, its the same as the soak test. Either T-Mobile certifies the current update and we end up getting the same exact update as everyone else, or T-Mobile tells Motorola it doesn't meet their requirements and Motorola rolls out a new build with the specifications set by T-Mobile, which Verizon and all other carrier users will get also since the builds are not carrier specific and neither is the device.
Click to expand...
Click to collapse
Hmm so you've been running MM for weeks on MXP on T-Mobile with no issues & worst case scenario everyone would get another update later that meets T-Mobile requirements so no reason not to install?
What about the people complaining about slow browser performance-Wi-Fi-call-network issues?
https://motorola-global-portal.cust...prod_answer_detail/a_id/109124/p/30,6720,9541
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,9541/#/how_do_i
-Thnx for your feedback
My browser works fine. I rarely get any issues and if there is any, it's just slight lag on this website. WiFi and calling is fine for me. I do get band 12 when I'm at work in certain areas but I'm on band 4 99% of the time
gamer765 said:
My browser works fine. I rarely get any issues and if there is any, it's just slight lag on this website. WiFi and calling is fine for me. I do get band 12 when I'm at work in certain areas but I'm on band 4 99% of the time
Click to expand...
Click to collapse
So you have no regrets.. good to read.
I mainly use Boat+floating+Chrome browsers but occasionally use others..any ideas why people are reporting browser issues & you experience a slight lag only on this website?
Why is T-Mobile taking so long to certify the update?
Still no t mobile update. Thinking about pulling sim and doing update. But if and when t mobile certifies it will it update again any thoughts ?

LG V20 US996 Updates vs carrier models-Wi-Fi calling?

Has the LG V20 US996 received any official OS-security updates, what about carrier models?
Can or can not Wi-Fi calling be enabled on the unlocked LG V20 US996 while the T-Mobile variant H918 Wi-Fi calling would be there by default & could be unlocked for use on other carriers?
Both http://www.lg.com/us/cell-phones/lg-US996-Unlocked-v20-titan & http://www.lg.com/us/cell-phones/lg-H918-Titan-v20 list Wi-Fi calling with uncertain fine print..
" Wi-Fi Calling** Use Wi-Fi to improve voice and data coverage
** Wireless service required. Product features subject to change. Features based on carrier program availability. Additional charges may apply. "
- Thanks for clarifying this with some real life experience
Bump, I would like to know about the Wifi calling as well.
I have yet to get it working on my unlocked H910 (T Mobile carrier).
Wifi calling and VoLTE features are controlled by the carrier and they will not enable these features on non-carrier devices. I'm assuming it's done this way to encourage people to buy their carrier locked versions.
McNutnut said:
Wifi calling and VoLTE features are controlled by the carrier and they will not enable these features on non-carrier devices. I'm assuming it's done this way to encourage people to buy their carrier locked versions.
Click to expand...
Click to collapse
Works great on my unlocked Nexus 6P with a prepaid T-Mobile SIM (e.g. including on Airplane mode with only Wi-Fi enabled )..:good:
BTW, :laugh: name McNutnut
SMARTPHONEPC said:
Works great on my unlocked Nexus 6P with a prepaid T-Mobile SIM (e.g. including on Airplane mode with only Wi-Fi enabled )..:good:
BTW, :laugh: name McNutnut
Click to expand...
Click to collapse
Did T-mobile sell a T-mobile branded 6P? I imagine they'd only disallow these features if they had a carrier locked version to sell of their own.
Thanks BTW
SMARTPHONEPC said:
Has the LG V20 US996 received any official OS-security updates, what about carrier models?
Click to expand...
Click to collapse
I don't know about Wifi calling, but here is the latest from LG as of yesterday,
-----------------------
This is a staff of LG Product Security Response Team(LG PSRT)
As you know, the latest patch was released at the last December.
Unfortunately, there is no further schedule for V20 (US996), but our dedicated team is still discussing about next patch schedule.
-----------------------
LG's support for this phone has been horrible, Google's monthly security updates totally ignored.
I am shopping now for another brand that will update unlocked phones.
I like the features of the V20, but I am done waiting for LG to support it.
I'm running version 10h of the OS on my US996 which is on the April 1st Android security patch. I'm not sure if this update, or the previous ones, were offered via OTA. The images just kinda seem to pop up occasionally. See https://lg-firmwares.com/lg-us996-firmwares/ for the list. They seem to be making some updates, I'm just not sure where they're formally releasing them...
McNutnut said:
Did T-mobile sell a T-mobile branded 6P? I imagine they'd only disallow these features if they had a carrier locked version to sell of their own.
Thanks BTW
Click to expand...
Click to collapse
I remember checking out the original Nexus 6 in a T-Mobile Store but it lost out when I compared it to the Samsung Note 4 which I bought instead. I think Google sold the Nexus 6P unlocked online only rather than at T-Mobile but Wi-Fi calling is supposed to be built into Android so perhaps when inserting a T-Mobile SIM it should become available when enabled in settings?
I also have an unlocked Moto X Pure that I could test but there were some issues with a prior update that I avoided installing but perhaps that's been worked out now that it should have Android 7. I'll look into that but anyone here has the LG V20 US996 or the T-Mobile variant H918 with Wi-Fi calling working?
McNutnut said:
I'm running version 10h of the OS on my US996 which is on the April 1st Android security patch. I'm not sure if this update, or the previous ones, were offered via OTA. The images just kinda seem to pop up occasionally. See https://lg-firmwares.com/lg-us996-firmwares/ for the list. They seem to be making some updates, I'm just not sure where they're formally releasing them...
Click to expand...
Click to collapse
Did you install your update/s from that link because the download count is somewhat uninspiring..?
daverup said:
I don't know about Wifi calling, but here is the latest from LG as of yesterday,
-----------------------
This is a staff of LG Product Security Response Team(LG PSRT)
As you know, the latest patch was released at the last December.
Unfortunately, there is no further schedule for V20 (US996), but our dedicated team is still discussing about next patch schedule.
-----------------------
LG's support for this phone has been horrible, Google's monthly security updates totally ignored.
I am shopping now for another brand that will update unlocked phones.
I like the features of the V20, but I am done waiting for LG to support it.
Click to expand...
Click to collapse
Unlocked phones which get updated best would be Nexus'-Pixels, my Nexus 6P always gets the latest possible updates.. currently latest stable Build number N2G48B on 7.1.2 security patch level July 5, 2017 with the option for the Android 8 O Beta program.
December Why are some people reporting updates in 2017? How worried are people about older Android security patch levels or are they mainly annoyed about not getting the latest Android builds?
SMARTPHONEPC said:
I remember checking out the original Nexus 6 in a T-Mobile Store but it lost out when I compared it to the Samsung Note 4 which I bought instead. I think Google sold the Nexus 6P unlocked online only rather than at T-Mobile but Wi-Fi calling is supposed to be built into Android so perhaps when inserting a T-Mobile SIM it should become available when enabled in settings?
I also have an unlocked Moto X Pure that I could test but there were some issues with a prior update that I avoided installing but perhaps that's been worked out now that it should have Android 7. I'll look into that but anyone here has the LG V20 US996 or the T-Mobile variant H918 with Wi-Fi calling working?
Click to expand...
Click to collapse
AT&T refused to enable Wi-Fi calling for me because the device isn't "certified". I'm pretty sure the phone is perfectly capable of supporting Wi-Fi calling, the carrier just refuses to enable it. Unfortunate :/
SMARTPHONEPC said:
Did you install your update/s from that link because the download count is somewhat uninspiring..?
Click to expand...
Click to collapse
I extract the updated partitions from those update files and flash them via TWRP. You could of course use LG UP (I think) to flash the KDZ, which is a the method used to recover a bricked device, but takes it factory resets. I've run 10f and 10h from that site with no issues on AT&T.
McNutnut said:
AT&T refused to enable Wi-Fi calling for me because the device isn't "certified". I'm pretty sure the phone is perfectly capable of supporting Wi-Fi calling, the carrier just refuses to enable it. Unfortunate :/
Click to expand...
Click to collapse
The AT&T store is where I went to check out their carrier model of the LG V20 because they are closest. T-Mobile network is actually best of all where I'm most often so I use their SIM. T-Mobile I've heard tends to be more relaxed than AT&T about enabling Wi-Fi calling in general but can anyone confirm this &/or anyone with the T-Mobile or AT&T carrier model or US996 confirm Wi-Fi calling ?
McNutnut said:
I extract the updated partitions from those update files and flash them via TWRP. You could of course use LG UP (I think) to flash the KDZ, which is a the method used to recover a bricked device, but takes it factory resets. I've run 10f and 10h from that site with no issues on AT&T.
Click to expand...
Click to collapse
Good job but how long does all that take? Android really is so fragmented..are OTA updates really that difficult to push out like my Nexus 6P gets..why doesn't Google better address all the fragmentation-mess out there?
SMARTPHONEPC said:
Unlocked phones which get updated best would be Nexus'-Pixels, my Nexus 6P always gets the latest possible updates.. currently latest stable Build number N2G48B on 7.1.2 security patch level July 5, 2017 with the option for the Android 8 O Beta program.
December Why are some people reporting updates in 2017? How worried are people about older Android security patch levels or are they mainly annoyed about not getting the latest Android builds?
Click to expand...
Click to collapse
I can do without the latest Android version, but I do want Android monthly security updates.
I've had Nexus phones in the past and will look at the Pixels, or maybe wait for the new Pixel XL.
The Moto Z unlocked has gotten routine security updates, so I'm also looking at one of those or the newer Z2.
Headlines this morning about LG leaking a V30, just make me sad. A nice shiney new LG that will never get a security update.
McNutnut said:
AT&T refused to enable Wi-Fi calling for me because the device isn't "certified". I'm pretty sure the phone is perfectly capable of supporting Wi-Fi calling, the carrier just refuses to enable it. Unfortunate :/
Click to expand...
Click to collapse
Well, you could always use the poor man's wifi calling - Telegram - it works great and you can call anyone in the world for free! (as long as they also have Telegram installed)
The calls are really clear, just like a regular mobile call, and did I mention this is FREE
McNutnut said:
AT&T refused to enable Wi-Fi calling for me because the device isn't "certified". I'm pretty sure the phone is perfectly capable of supporting Wi-Fi calling, the carrier just refuses to enable it. Unfortunate :/
I extract the updated partitions from those update files and flash them via TWRP. You could of course use LG UP (I think) to flash the KDZ, which is a the method used to recover a bricked device, but takes it factory resets. I've run 10f and 10h from that site with no issues on AT&T.
Click to expand...
Click to collapse
So you used the US Cellular Rom. Did it have any bloat? Did you get FM radio?
so i'm assuming my VS995 (verizon) variant phone won't be able to use WIFI calling since i'm currently on a T-Mobile plan ?
guapinoy said:
So you used the US Cellular Rom. Did it have any bloat? Did you get FM radio?
Click to expand...
Click to collapse
So far I haven't seen the kdz files on lg-firmwares website contain anything US Cellular specific, even though some of them appear to be indicated for the US Cellular model. There's no carrier bloat (minus LG's) but the FM radio is still not available.
Wow, I'm really embarrassed for LG! One would assume they would update the Unlocked version of the V20 MORE ..because they don't have carriers which have to approve the update. This is Pathetic!!!!
warwagon19792 said:
Wow, I'm really embarrassed for LG! One would assume they would update the Unlocked version of the V20 MORE ..because they don't have carriers which have to approve the update. This is Pathetic!!!!
Click to expand...
Click to collapse
What's LG's excuse? Will the US996 or any V20 ever officially get Android 8/O?
I notice in my new US996 a 637.05 MB update Version US99610f mentioned at https://forum.xda-developers.com/showpost.php?p=70431731&postcount=2 , any reason not to update it?
Regarding this thread's subject: I did notice my T-mobile Wi-Fi calling was enabled in QuickShortcutMaker but when I turn on Airplane mode then only Wi-Fi I can't receive calls but if I turn off Airplane mode then only Wi-Fi on (i.e. Mobile data is off in Networks) calls go through so I'll have to test over Wi-Fi where I get no T-Mobile signal but my Nexus 6P does get calls over Wi-Fi in airplane mode with only Wi-Fi enabled..
Also the V20's Wi-Fi hotspot works on my Windows 10 PC only with WPA PSK security but when I try WPA2 PSK my PC says the PIN is wrong while another Android phone can connect with WPA2 without issues (Nexus 6P Wi-Fi hotspot with WPA2 security worked with the same PC)..
Security updates are needed like a fire hose is needed and not providing them puts LG at risk of Class Action Lawsuits if "something" happens IMO based on personal experience working with an expert witness over the years. Not having the updates known creates a target to go after.

Unlocked S8 Oreo Update

Has anyone with an unlocked S8 (US) received the Oreo ota yet?
Ive always had Verizon branded Galaxy / Android phones in the past so I am not as familiar with the unlocked ota process. Do unlocked Galaxy phones typically receive ota updates last?
I have a Tmo device on U1(unlocked) firmware and haven't received the update yet. It's somewhat annoying that both Vzw and Tmo got oreo before the unlocked.
Sent from my SM-G950U1 using Tapatalk
Unlocked variants are usually the last ones to get the updates
:laugh: just got it..MetroPCS unlocked S8.
aftab565 said:
[emoji23] just got it..MetroPCS unlocked S8.
Click to expand...
Click to collapse
That is not the unlocked variant. If it is it has been flashed with SM-G950U firmware for MetroPCS. Your phone might be unlocked but the OP was asking about the SM-G950U1.
Sent from my SM-G950U1 using Tapatalk
adj998 said:
Unlocked variants are usually the last ones to get the updates
Click to expand...
Click to collapse
Why is unlocked variant last to get updates? No carrier bloat to update, so technically it should be first.
bocondo said:
Why is unlocked variant last to get updates? No carrier bloat to update, so technically it should be first.
Click to expand...
Click to collapse
Unfortunately that's just how it's is, hence why Verizon, T-Mobile and Sprint have the official Oreo update including the exynos variant. As for unlocked variants they'll eventually get it, but you'll probably get Oreo root faster than your official update. Or if you're impatient just grab an Oreo beta and work with that.
My Verizon s8+ that I use my tmobile sim got it yesterday. It changed the Verizon boot logo to tmobile. No more Verizon bloatware.
They said the U1 beta testers would be the first to get it too and that didn't happen.
Who ultimately pushes the ota for unlocked phones? Is it the manufacturer (Samsung) or the carrier that you're using the phone on?
If it is the carrier, then I suppose it makes sense that they would prioritize their locked variants first.
Waiting for Oreo OTA
Re: They said the U1 beta testers would be the first to get it too and that didn't happen.
Yes. It's taking a great deal of patience. Samsung seems to have appreciated our feedback as beta testers and then led us out to pasture and left is behind. I think I'm running a Jan 16 beta build and have been waiting...
What software version are you guys on? I am still on nougat 7.0. Are they going to push out 8.0 and skipping 7.1?
Androidsssssss said:
What software version are you guys on? I am still on nougat 7.0. Are they going to push out 8.0 and skipping 7.1?
Click to expand...
Click to collapse
Here in the states, my SM-G950U updated to Oreo v8.0.0 from v7.0 yesterday afternoon (March 20). Samsung Experience v9.0, Build number is R16NW.G950USQU2CRB9.
Security patch level is 1 Feb, 2018.
bocondo said:
Why is unlocked variant last to get updates? No carrier bloat to update, so technically it should be first.
Click to expand...
Click to collapse
I was told that the unlocked variant needs all US carriers to sign off on it before they can send it out.
I'm running beta Oreo for U1. Still no update. I wouldn't mind so much if the lockscreen didn't interfere with listening to music, the music gets slow, choppy, distorted sounds when the lock screen turns off my display. Can't listen to music in my car, it's so annoying. Wish they'd expedite the update like now. They basically jacked my radio with that bug. lol
caseyatbt said:
I was told that the unlocked variant needs all US carriers to sign off on it before they can send it out.
Click to expand...
Click to collapse
no that's bull****. that defeats the entire purpose of getting an unlocked phone.
The unbranded and unlocked version must work with both GSM and CDMA networks. They also must work with the carriers features like, WiFi calling, call waiting, etc. If I understand this correctly, they will require some form of carriers' certifications. Therefore unlocked phones will face delays from both Samsung and the carriers. I made a mistake of not believing former owners and publications about slow updates when I bought my S8 from Samsung. I have since corrected my mistake and bought a Pixel 2. You'll have to adjust to a plain Jane Android but you must give up something to get the timely OS updates from Google.
I am now fully convinced that Samsung will never change and Samsung phone owners who are dissatisfied with the unlocked OS updates can buy phones other than Samsung. Sony seems to be serious with the US market with their new Xperia XZ2.Sony's OS is as close to plain Android and their updates are not bad. My 2-yr old Xperia X has been on Oreo 8.0 for awhile now. Essential can be a player too.
Do yourself a favor. Stay away from Samsung if your priority is timely OS update.
If they let Snapdragon Users unlock bootloaders this was not a problem. May they will let us do that or some one will find an exploit i mean, yo can unlock bootloader on china snapdragon s8. #IWillBuyMyGalaxyS10WithExynos
gingson said:
The unbranded and unlocked version must work with both GSM and CDMA networks. They also must work with the carriers features like, WiFi calling, call waiting, etc.
Click to expand...
Click to collapse
Well I hope this is true for Oreo, but I doubt. The 7.0 the unbranded fw for at&t doesn't even allow VoLTE or WiFi calling out of the box.
Not sure about ATT but Oreo works on those features from T-Mobile. By the way I failed to mention that I am on Oreo Beta in my unlocked S8 which I used with Tmo.

LG V20 H910a won't Android update

So my wife and I both bought LG V20 H910a (AT&T unlocked phones) from newegg and amazon about 2-3 years back. We are using AT&T services so we are not off network but either of us can not get updates through AT&T OTA updates. We are still running Android 7.0 and software H91010m (April 2017) and can not receive any updates at all. AT&T has been little to no help. Any ideas on how to get update as feel kind of rip not getting Android 8.0 or 9.0.

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