got my Nexus Player tonight and, while there are definitely things that need improvement, overall it's pretty good.. I was watching netflix with no issue for about 3 hours, then went to get some dinner.. Came back and it was having issues connecting.. error NW-4-8. signed out and back in and it was able to connect, but now, any time that I start to stream something on netflix, it crashes the entire unit.. my tv starts flashing "No Signal" and i have to unplug/replug it.. This happening to anyone else? I haven't tried reseting it to defaults yet, and will try that if it's not fixed tomorrow, but wanted to see if anyone else was having the same issues..
Haven't seen that myself but try clearing cache/data for netflix before resetting the whole box.
Sent from my Nexus 5
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
melophat said:
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
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Settings (bottom left icon, looks like a gear)-> Apps, find netflix, clear data.
You'll need to resign in, ect. I had to do this the other night on one of my ADT-1's because I had a similar error, and it wouldn't connect to netflix.
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
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Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
toe451 said:
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
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Same! Netflix works great here.
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Luxferro said:
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
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I dont mind a bug or two here and there, plex at least works, just like hulu and all the other basic apps from large streaming companies.. But netflix just freaking crashes the unit.. Its fully unusable with no rhyme or reason why. I've uninstalled, signed in and out, tried both 5ghz and normal networks, reset and started over even and its just not working.. And without root, i cant even install logcat to track down the issue in a more logical manner. Whata even more frustrating is that i seem to be alone wih the issue.. The only thing ive noticed is that when netflix tries to load a video, it'll count 1-6%, jump to 63%, then to 99%, then goes to a black screen. Then my screen flashes no signal. If i hit the home button a few times, itll come back to the home screen, but nothing changes... Anyone elae with ideas, pkease feel free to chime in. Im fairly comfortable with adb abd faatboot if that helps..
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
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I have this problem as well, trying to watch anything on Netflix turns the video signal off to the TV, pressing back takes me back and turns the display back on. I'm using an older viewsonic TV so I tried moving the player to a newer Samsung tv and it works fine. So I'm just going to go ahead and point my finger at those DRM demons and blame them based solely on conjecture and sit and wait hoping for a patch or fix. (Netflix plays on the viewsonic fine with Roku and Chromecast, just not the nexus player.)
I'm having this same issue. Is there any resolution yet? The TV will flicker about an HDMI-CEC failure when this occurs, so I'm curious if there's a connection there.
Nope -- no connection. I disabled HDMI-CEC on the television, and Netflix still pretends to load the video and then displays a black screen. Tried clearing the Netflix cache and data, but this does nothing to solve the problem. Netflix worked fine for two days, and now this.
Had the same thing happen with the movie play store movie I rented. . Video would go black and only hear the audio. . I can unplug the hdmi from the tv and plug it back in and it will work for awhile. .. called Google they tried to blame it on the movie app.. and of course while on the phone it works fine. . Call google everyone. .
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
melophat said:
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
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FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
strange
PearcePowers said:
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
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i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
melophat said:
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
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Yeah -- it doesn't make any sense to me either. I didn't have issues with any of the other apps when I was having the problem with Netflix going black. Fortunately, I haven't had the Netflix problem since changing the HDMI cable several days ago <knock wood>.
Per my post at http://forum.xda-developers.com/nexus-player/general/netflix-buffering-issues-t2961438, reinstalling NetFlix addressed NetFlix failing to work at all.
since I started this post, I wanted to post an update.. I never was able to get netflix to work in my setup.. I have my tv, hooked into a monoprice HDMI switch, then into the NP.. no other apps were having any issues at all except for the netflix app.. because netflix is 99% of what I would do on the player right now (seeing as there's very little development for it currently), I've returned my NP. I may grab another one at a later date, if development picks up, but right now, that's a device killing issue for me. hopefully nobody else runs into this issue.
I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?
Have you recently performed any updates? Try clearnig the cache and possibly data of the app. If that doesn't fix it, it's a problem with the app version (possibly updated itself, I've noticed the market updates sideloaded apps) or the 1.4 rom update possibly giving you problems.
I'm on the 1.4 Update. I noticed it a day or two before the update though.
I've already updated the Hulu app and I've tried clearing both Cache and Data. The only way to get it ot stop stuttering and freezing is to clear the cache each time before loading the app.
I've been running into this with my Nexus Player and Kindle Fire HDX tablet lately as well. I think a recent update has caused some issues.
Hi '
This problem is nothing but a timing .Sometime it occurs so you should update and clear your device.and then will be ok.Go to the playstore and download latest and update browser.
Hulu locks up or goes to black screen!!
zeebone said:
I've never really had a problem with hulu in the past, but within the last week, the Hulu app on the Shield has been giving tons of problems with buffering content.
Almost every show on there now seems to lock up and buffer like crazy. The only way to get it to stop is to force close and clear cache for the Hulu App.
Anyone else having this problem or am I going crazy?
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I have the same issue!!! Using Shield TV Pro on Android 6 (Marshmallow) NOT Rooted... I have to clear the cache as well, but it's something wrong with app. I don't know what, but a previous version doesn't have these issues. I'm a network engineer, so I'm pretty sure it is not an issue with my internal LAN, but can't fully rule out the WAN because of access restrictions past my service connection...lol. Well not legally that is...lol
I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.
dk1keith said:
I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.
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Are you rooted?
jionny said:
Are you rooted?
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Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.
dk1keith said:
Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.
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Do you know if having twrp installed will hinder upgrading firmware? i
---------- Post added at 07:32 AM ---------- Previous post was at 07:22 AM ----------
jionny said:
Do you know if having twrp installed will hinder upgrading firmware? i
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Lol nevermind wrong post I thought I was posting in the Huawei Mediapad M3 section, got confused as I have xda Shield Tv and Huawei tabs open in my browser
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
Did you root O6t ?
I saw on one of the post that, there's some issue with Amazon & netflix videos after root.
Grizliez said:
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
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Are you on the T-Mobile version? The latest OS update pushed out a few days ago broke Play Store certification for many people. That can cause issues with apps that use DRM, like Netflix and I guess maybe Amazon Prime Video. If this is the case, clearing data/storage on the Play Store fixes it. Source.
ETA: Just noticed the timestamp on the OP, doh. Oh well, leaving my post up in case anyone else having this problem more recently comes here looking for answers.