Call Forwarding not working - Samsung Galaxy S7 Edge Questions and Answers

I've scoured the internet for 6 months checking back every month to see if there was a fix for this.
When I got my Canadian W8 variant of the s7 edge on Rogers, Call forwarding was working.
Then I rooted my device so I can use Root call blocker for its ability to pick up and hang up calls without my knowing the blocked number ever even called.
I then tried to setup YouMail for visual voicemail and keep getting mmi code errors. If I try activating it manually by going into the call setting, I get "Failed to read data, Unexpected response from network".
I attributed this error to Rogers not having call forwarding on my account. But I'm paying for it, and since I'm on family play with parents, and tested both their devices, one is an Galaxy s5 neo and the other is an iphone of some sort and both work.
What is causing this issue?
Is it because KNOX was tripped? I've tried flashing clean no root, and still same errors.
Did rooting my phone break Call Forwarding?
Did anyone else have this issue and find a fix or workaround?
I need to forward calls I ignore to YouMail.
Once again, I've gone through all the so called "fixes" in the first 3 pages of google searching. All of which are the same articles on different sites.
Thanks.

Related

Problems Handling Phone Calls (Call Waiting, 3 way, etc.) Verizon S5 on AT&T Network

Problems Handling Phone Calls (Call Waiting, 3 way, etc.) Verizon S5 on AT&T Network
I recently bought a used Verizon Galaxy S5 (SM-G900V). It came with the lollipop OS. From the outset, I had problems with phone calls, text messaging.
1. When I'm in a call, I'm not able to dial (Like to enter numbers for automated systems).
*I solved this one by going to:
settings>applications>call>
Scroll down to DTMF tones and change setting to long.
2. When I'm in a call, I'm not able to click over to calls on call waiting. When I do try to click over, I still hear the original call for a few seconds and then both calls drop and I get an error message that says "no sim or invalid sim". If I don't answer the call, both calls drop and I get the same message. The same thing happens if a try to make a 3 way call.
3. If someone calls me and I try to call them back, the call redirects to turn it into an international call and the call doesn't go through.
*I solved this using an app called prefixer
4. If I try to text message someone who called me, I get an error message back saying the phone number is invalid.
I figured I would have to root my phone to be able to make some custom changes. I first had to downgrade to kitkat (android 4.4.2) and root it and then upgrade with root using some very helpful posts and resources found on this site (thanks). When I downgraded, problems 1 and 2 went away (for number 1, I had to change my network mode, but that solution didn't work when I went back to lollipop). After upgrading beack to lollipop, all of these problems were there, though I was able to resolve 2 of them, the other 2 are problematic.
I think theres a problem with the way the phone is handling the AT&T network signal since they have a different type of network from verizon but i don't know. I need some help please. Has anyone encountered these kinds of problems and solved them. Thanks

Call Forwarding and Google Voice

I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?
Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.
adocorp said:
Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.
Click to expand...
Click to collapse
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?
Segjin said:
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?
Click to expand...
Click to collapse
Google voice configured everything for me. I didn't have to do anything.
Under setting Voicemail Service provider shows "Google Voice"
Voicemail setting, it shows my Google number and my account being signed in.
Segjin said:
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
Click to expand...
Click to collapse
I recently switch to Cricket, 5gb for 45$ a month with autopay. I getting the same errors. Good thing I also have a att prepaid Nokia lumia 635, I inserted sim on this phone and able to setup call forwarding, after you done, move sim back to s7 edge.
maybe get a used Nokia lumia 635 and give it a try? the phone is really cheap so give it a try. no guarette it works for you but it works for me.
So, I tried the SIM from another S7 (not edge), mine is edge, and it was able to go into the call forwarding settings on my phone. Previously I would get a Network or SIM error, and call waiting would be disabled. With the other SIM, these settings worked. So we know it isn't GV or the phone.
After an extensive conversation with their level 2 support, we found the 2 lines are provisioned with the same features. But, we found that the IMEI that was associated with my line was my old phones IMEI and not my new one. I was skeptical that this would solve the problem because we put a different SIM (from a different phone with a different IMEI) and it worked, however, I was assured that it is more of a 2 systems on the back end not validating things correctly due to the old IMEI.
They had to escalate the IMEI change and I was told it should be changed on the line within 24 hours. So now I wait.
Background: My coworker and I got our phones on Monday, 3/7. When we attempted to have them activated, the AT&T rep said she couldn't do it, that it was too early and was having problems. She created a ticket and put the one line on the ticket, and my line as a note on the ticket. My line started "working" that day, but the other line took 3 days to activate. I guess it took 3 days for them to properly activate because that is the one with the SIM that worked. Mine, that started working on 3/7 has all the problems with call forwarding and waiting.
Hopefully the IMEI thing on the back end will solve the issue.
qw
It is now working. For whatever reason, getting the correct IMEI in the system for me fixed the problem.
Segjin said:
I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?
Click to expand...
Click to collapse
resetting APN under mobile networks fixed it for me
I have a G930U on AT&T and it took me about a week to realize missed calls weren't going to voicemail (had an AT&T S5 previously) I kept getting MMI code errors when using the **004* code provided by GV, and the GV app was unable to update as well. I was able to fix the issue via an AT&T support chat.
Per the Google Voice support page (click the "Additional help for AT&T customers" dropdown): https://support.google.com/voice/answer/165656?hl=en
If you are having trouble configuring Google voicemail on AT&T, you can make the switch by contacting AT&T Support live chat:
Ask your support representative to set up call forwarding for the following HD Voice settings: Busy, Unanswered, Unreachable. Confirm that they don't set up call forwarding for Always Forward.
The representative should set the forwarding number as your Google Voice number.
Before disconnecting with your representative, check that your voicemails are arriving in your Google Voice inbox:
Call your phone and let it ring until it goes to voicemail.
Call your phone and reject the call.
Turn off your phone and then call it.
Click to expand...
Click to collapse
Works like a charm now.

Youmail and Call Forwarding

Anyone else use Youmail with this phone? I cannot get the phone to get into the "Call Forwarding" section of the phone, as I get "Sim Error or Network Error", I put the sim in my old S4, and I can get Youmail to work and the phone to forward the calls. I am at a loss.
I use YouMail on my s7edge. It works just fine. YouMail should setup the call forwarding options for you.
Me Too
Sorry I have nothing good to report. Just a simple "Me Too".
I've spent a couple of hours trying to get YouMail set up on S7 but VMs still go to built-in VisualVoicemail. Spent an hour on the phone with AT&T last night and they couldn't resolve it either. They tried (a) dropping me to "basic" voicemail, (b) manually adding the forwarding number to my account, and even (c) removing VM from my account altogether. (there's probably a (d), (e), (f), and (g)...i just don't recall now...).
Next step is to contact YouMail tech support. I'll report back with any news.
EDIT: Meant to also mention that accessing the Call Forwarding settings also gives me an error. "Failed to read data. Network or SIM card error."
bahnjee said:
Sorry I have nothing good to report. Just a simple "Me Too".
I've spent a couple of hours trying to get YouMail set up on S7 but VMs still go to built-in VisualVoicemail. Spent an hour on the phone with AT&T last night and they couldn't resolve it either. They tried (a) dropping me to "basic" voicemail, (b) manually adding the forwarding number to my account, and even (c) removing VM from my account altogether. (there's probably a (d), (e), (f), and (g)...i just don't recall now...).
Next step is to contact YouMail tech support. I'll report back with any news.
EDIT: Meant to also mention that accessing the Call Forwarding settings also gives me an error. "Failed to read data. Network or SIM card error."
Click to expand...
Click to collapse
So I went to do this again, and now its giving me the same Failed to read data error. hit back, and tried it again and it read for about 40 seconds and finally loaded.
Upon further testing, it looks like if wifi is off, and i'm only on cellular data, it won't read. If I connect to wifi, it takes a while, but it will read and let me make changes. So try connecting to wifi and giving it a shot
I found that I was able to sometimes get into the CCF settings, but still couldn't save the new numbers. My GoogleFu turned up a suggestion to put the SIM card into a different phone, setup the CCF and then move the SIM card back. Will try that tonight with a spare phone I have at home...

US997 on AT&T, any way to enable wifi calling

I have the US997 G6 with the bootloader unlocked and twrp and magisk installed. I was wonder if there was a way to enable wifi calling while on the AT&T network, from what I've read so far only branded AT&T G6's have wifi calling enabled. I am just wondering if it is possible to change any setting now that I have rooted the phone to get it to work.
To be more specific on why I want this feature enabled, I work in the Gulf of Mexico on an oil and gas production facility, and there is no cell signal out here at all, but we have decent internet access. I don't really want to make calls as much as I want to be able receive my text messages and after googling some info I've found suggests that wifi calling needs to be enabled for sms and mms messages to go through. One of the biggest annoyances is when I return to land and get signal so many messages that have piled up for the last 15 days hit the phone at once and there have been occasion where I had to reboot the phone due to it partially locking up.
Any info is greatly appreciated.
Thanks
Bump! I would like some info on this as I am in a similar situation. I don't have to go days on end like you do without cell signal, but it would still be nice to have this feature on my US997 variant of the G6.
The update to Google Voice is supposed to allow this directly from the Google Voice app.
ive tried google voice app and im not getting any of my text messages, i can get all my voice, unless there is something more that i need to set up, il look on google and report back with what i find
Bump. I am trying to get ATT visual voice mail to work on my US997 and I want access to the LG native email app.
Thanks in advance,
Glenn
Would be amazing if there was a way. I wonder if it's just a buildprop change or something easy like that. Way back in the old days when verizon charged for tethering all you needed to do was root and change a value in a database from 0 to 1 to unlock the ability to turn on tethering.
I still haven't found anything on how to enable this, google voice didnt work for me. Googleing the issue again brought me to my own post on here.

"unexpected account registration error" in Google Hangouts phone calls

The Google Hangouts "unexpected account registration error" has been covered in many ways in many forums and I have gone as far as to do a complete wipe to factory reset spec before adding the various things I previously had.
I have a Samsung J1 (SMJ-100MU, specifically), a Bahamas Telephone originally, now unlocked and running T-Mobile (or when I'm in the Bahamas, BTC).
I had this issue once a couple of years ago, in the Bahamas and the factory reset solved it. However, I am now in some sort of Twilight Zone where my carrier number (which I never use; the reason for my using Hangouts is that Google Voice has the same number as I used for 40 years before going mobile) sometimes receives calls (I have my GV set up so that calls are forwarded to the mobile in case I'm somewhere without good data connectivity), and while I can MAKE calls on the mobile number, I cannot make or receive calls via Hangouts/Google Voice any more.
So, as it may be specific to how the J1 has the stuff organized, and I cannot get to some of the features mentioned in other solutions, can anyone here give me step-by-step remediation for this issue? FWIW, I also use the microphone/voice transcription for my texting, as my hands are WAY too big for accurate typing; so far my resuscitation efforts have not restored the microphone feature (Hangouts Keyboard, I think? - I have not yet added that back, as I want to deal with one problem at a time.
Thanks.

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