Slow wifi speeds on Shield TV 2017 - Shield Android TV Q&A, Help & Troubleshooting

Just got the new shield tv box and my wifi speeds are incredibly slow. Get 100 mbps on all my other devices, but 5 mbps.
Anyone know of a solution?

i have exactly the same problem on 2.4ghz wifi. i even put the router right next to the shield tv. still only 6-10mbit (max. 15mbit) while i have a 100mbit connection from my provider. on the 5ghz wifi i get about 60mbits but on both i have huuuuuuuuge packet loss every 3-7s. makes gamestream impossible :/
i even bought a new router. tried with my standard fritzbox 7390 and now with a new linksys wrt1200ac. results are the same slow and bad connections to shield. everything else (i.e. notebook, smartphone, pc) works just fine...

Unplug any peripherals connected via usb and try again. This means wireless mouse, usb hub, etc.
I've found the only way to get consistent speeds with the shields wifi is to use a usb hub that has it's own power source.

Can confirm. Having an extremely hard time streaming anything in 4K on Netflix. 350 mbps Download and 30 mbps Upload. Netflix network speed test shows like 29 mbps... I installed a browser and went to Fast.com and get about 80 mbps. Downloaded the "Fast" app on my Pixel XL and immediately got 250 mbps down standing in the same room connected to the same 5 GHz Wireless-AC network. Amazon Prime eventually decides to stream in UHD and HDR, but it takes a while. Youtube, oddly enough, streams in 4K almost immediately.
Router is an ASUS RT-AC1900P.

I'm still having issues. Has anyone solved this problem?
There was an update recently and the performance in Plex seemed to get a little better, but high quality videos still stop and buffer.
Are there any debug tools on the shield that could be used?

Ok so I had terrible performance on 2.4ghz. on 5 GHz it only connected once so decided to have a look at my modem settings and tweaked it.
Have it set to
802.11a/n/ac mixed
Channel auto channel 112
20/40/80 MHz
Everything working smoothly now with no dropouts

I'm having the exact same issue with my new 2017 Shield. If I restart the Shield, it will occasionally work at full speed on 2.4 OR 5 Ghz. But most of the time, it's under 10 mbps - transferring from the internet OR from my PC that is hardwired to my router. I already had an RMA done, and I'm having the same issue with the new Shield NVIDIA sent me. I've tried every channel possible, used tools to find the proper channel, etc. Same slow speed. None of my other devices have the same issue, even in the same location. Nothing is attached via USB.
What's the deal? Any solutions?

Having problems as well. I have my wirless router I'm a good distance running 350mbs and I can pass the test for the games. When I try to play the games they instantly show I'm having wifi problems.

Related

WiFi performance

Unfortunately my router Fritzbox7362 does not support 5ghz network so I had to stick with 2.4ghz. All my other devices have a stable 45-50 mbps download and 10 for the upload but my NP seemed no to work properly in terms of download spee (youtube for instance lowers the quality according to available speed and the result is pixelated videos) ! Soo i decided to find a way to check the internet speed!
Results (if accurate-via html5 site www.bandwidthplace.com) are disappointing!!!!
2mbps download
10mbps upload
Anyone else deals with this issue????
I moved to my new house and took my nexus player with me. I have same issues with wifi. At same place at house I stream via KODI on wifi to my tv without problem, when I try with NP the video is unwatchable, still lagging and buffering. I cannot use cable cause idiots who built my house cut the cable somewhere below the floor even I had originally cable from router to my living room under the floor.
Any idea how to improve NP wifi performance? It is unusable device now

Game streaming is useless over wifi

Lots of stuttering, input lag and low bandwidth warnings using 5GHz band with router only four meters away.
Thought this would be a good way to game on my TV instead of a monitor but it seems to be useless unless you content them using an Ethernet cable.
Would be nice if they highlighted this in more reviews, it seemed to work fairly well with the shield tablet but it's worse on shield tv.
Even over wifi the streaming stutters, I'm regretting buying this.
Apparently a ping of 4 isn't high enough for smooth gaming.
Hello!
I bought some TP-Link AV1200's and it's working nicely over these. I must add I'm living in a newly built house so the cabling will be up to par. Also my PC is on a different loop to my Shield but the throughput is still excellent.
Shocky2 said:
Lots of stuttering, input lag and low bandwidth warnings using 5GHz band with router only four meters away.
Thought this would be a good way to game on my TV instead of a monitor but it seems to be useless unless you content them using an Ethernet cable.
Would be nice if they highlighted this in more reviews, it seemed to work fairly well with the shield tablet but it's worse on shield tv.
Click to expand...
Click to collapse
Depends on your router actually. Have you tried connecting to the closer band? instead of 5. Also check your settings because routers now and days saves devices addresses which can slow down the process or you could configure your settings to your shields IP and give that top priority.
Are both the shield and pc on the same wireless network? I think it's worth it to run an Ethernet to the shield (or the computer) so you're not making the router/access point congested. A high quality wireless device with mimo capabilities might perform ok.
My setup has shield connected by Ethernet and my laptop on wifi, no issues here even using 1080p and high settings
easy_mac said:
Are both the shield and pc on the same wireless network? I think it's worth it to run an Ethernet to the shield (or the computer) so you're not making the router/access point congested. A high quality wireless device with mimo capabilities might perform ok.
My setup has shield connected by Ethernet and my laptop on wifi, no issues here even using 1080p and high settings
Click to expand...
Click to collapse
I've tried with an Ethernet cable, sometimes it's very smooth but lags randomly which ruins the experience.
The software isn't up-to the job.
biggyhead said:
Depends on your router actually. Have you tried connecting to the closer band? instead of 5. Also check your settings because routers now and days saves devices addresses which can slow down the process or you could configure your settings to your shields IP and give that top priority.
Click to expand...
Click to collapse
I can't even got it play nicely over Ethernet, testing over wifi further is a waste of time at this point.
So it looks that the problem is the router or internet connection. And not the shield. It's just a guess.
Can you test streams with a Laptop or PC via Wlan and Lan? Then you can find out
Thats strange I have had no issue with this good to know through.
Game streaming requires a 30 - 50 Mbps consistent connection (I believe). When it comes to wireless networking there are a lot of factors that affect your max. speed (connectivity protocol - a/b/g/n/ac ?, distance from router or access point, # of connected devices, interference, etc..,) ...
Actual wireless speeds vary significantly from the above theoretical maximum speeds due to:
distance - distance from the access point, as well as any physical obstructions, such as walls, signal-blocking or reflecting materials affect signal propagation and reduce speed
interference - other wireless networks and devices in the same frequency in the same area affect performance
shared bandwidth - available bandwidth is shared between all users on the same wireless network
Below is a breakdown of actual real-life average speeds you can expect from wireless routers within a reasonable distance, with low interference and small number of simultaneous clients:
802.11b - 2-3 Mbps downstream, up to 5-6 Mbps with some vendor-specific extensions.
802.11g - ~20 Mbps downstream
802.11n - 40-50 Mbps typical, varying greatly depending on configuration, whether it is mixed or N-only network, the number of bonded channels, etc. Specifying a channel, and using 40MHz channels can help achieve 70-80Mbps with some newer routers. Up to 100 Mbps achievable with more expensive commercial equipment with 8x8 arrays, gigabit ports, etc.
802.11ac - 70-100+ Mbps typical, higher speeds possible over short distances without many obstacles, with newer generation 802.11ac routers, and client adapters capable of multiple streams.
Source : http://www.speedguide.net/faq/what-is-the-actual-real-life-speed-of-wireless-374
I'm streaming games and have no issue. Using a 5ghz AC router.
Shocky2 said:
I've tried with an Ethernet cable, sometimes it's very smooth but lags randomly which ruins the experience.
The software isn't up-to the job.
I can't even got it play nicely over Ethernet, testing over wifi further is a waste of time at this point.
Click to expand...
Click to collapse
Do you know what model router you have? Stock firmware?Custom firmware?
Shocky2 said:
Lots of stuttering, input lag and low bandwidth warnings using 5GHz band with router only four meters away.
Thought this would be a good way to game on my TV instead of a monitor but it seems to be useless unless you content them using an Ethernet cable.
Would be nice if they highlighted this in more reviews, it seemed to work fairly well with the shield tablet but it's worse on shield tv.
Click to expand...
Click to collapse
Works perfect fot me with asus router downstairs
I've been gaming loads through GeForce NOW, it's connected via ethernet through a pair of cheap homeplugs to the router.
Our ADSL is awful too, only 4Mbps asynchronous (500KB/s download bandwidth, about 50KB/s upload bandwidth).
I'm actually amazed it works so well - the video stream itself occasionally has artefacts or gets a bit pixelated, but it never stutters and never has any lag responding to gamepad inputs.
We're used to occasionally pixelated video when our ADSL fluctuates while watching youtube videos etc. anyway so this isn't a big deal.
It takes a bit of getting used to when gaming, but the overall experience is still fun and I accept that the video quality will get better when we move to a home with fibre.
Does anyone know how GeForce NOW actually manages to achieve such a native response time to gamepad inputs?
I find it truly remarkable that I can press a button on the gamepad and not notice any latency with the reaction on screen.
Surely any action must be sending packets over our crappy ADSL to NVIDIA's servers, routing them to the game's virtual machine, causing an effect in game, then streaming the video back over our crappy ADSL to be rendered on the TV.
I'd expect 100-200 milliseconds of latency at either side of that transaction (even over UDP), which I'd expect to ruin the gaming experience of real time games such as FPS / racing games.
rk73 said:
Works perfect fot me with asus router downstairs
Click to expand...
Click to collapse
Also using an Asus Router, it still sucked.
the.teejster said:
Game streaming requires a 30 - 50 Mbps consistent connection (I believe). When it comes to wireless networking there are a lot of factors that affect your max. speed (connectivity protocol - a/b/g/n/ac ?, distance from router or access point, # of connected devices, interference, etc..,) ...
Actual wireless speeds vary significantly from the above theoretical maximum speeds due to:
distance - distance from the access point, as well as any physical obstructions, such as walls, signal-blocking or reflecting materials affect signal propagation and reduce speed
interference - other wireless networks and devices in the same frequency in the same area affect performance
shared bandwidth - available bandwidth is shared between all users on the same wireless network
Below is a breakdown of actual real-life average speeds you can expect from wireless routers within a reasonable distance, with low interference and small number of simultaneous clients:
802.11b - 2-3 Mbps downstream, up to 5-6 Mbps with some vendor-specific extensions.
802.11g - ~20 Mbps downstream
802.11n - 40-50 Mbps typical, varying greatly depending on configuration, whether it is mixed or N-only network, the number of bonded channels, etc. Specifying a channel, and using 40MHz channels can help achieve 70-80Mbps with some newer routers. Up to 100 Mbps achievable with more expensive commercial equipment with 8x8 arrays, gigabit ports, etc.
802.11ac - 70-100+ Mbps typical, higher speeds possible over short distances without many obstacles, with newer generation 802.11ac routers, and client adapters capable of multiple streams.
Source : http://www.speedguide.net/faq/what-is-the-actual-real-life-speed-of-wireless-374
Click to expand...
Click to collapse
Another thing to note, WiFi is a half-duplex CSMA/CA connection. It can either send or receive at one time, not both, like Ethernet. Collision Sense will "listen" to see if anyone is broadcasting. Collision Avoidance will set a random timeframe, when transmission will retry. While this is happening extremely fast, there's a chance to lag there. If you must use WiFi instead of ethernet, try to dedicate a separate SSID for streaming, and make sure that nobody else connecting to that particular one. Try to set it to uncongested channel as well.
Unless you have one of the newer routers mu-mimo and other new software helps keep wifi onpar with ethernet
Works fine here. Asus Router is several rooms over and using a USB wifi stick in PC.
So its probably something other than the shield.
Meanee said:
Another thing to note, WiFi is a half-duplex CSMA/CA connection. It can either send or receive at one time, not both, like Ethernet. Collision Sense will "listen" to see if anyone is broadcasting. Collision Avoidance will set a random timeframe, when transmission will retry. While this is happening extremely fast, there's a chance to lag there. If you must use WiFi instead of ethernet, try to dedicate a separate SSID for streaming, and make sure that nobody else connecting to that particular one. Try to set it to uncongested channel as well.
Click to expand...
Click to collapse
ac is full duplex
pmerritt said:
ac is full duplex
Click to expand...
Click to collapse
Didn't realize that. Will look it up.
I can't get this to stream from my laptop. It says that i need a GTX 600 series or better but my laptop has a GTX 770M.

Any way to improve android transfer/streaming speed?

Currently using my Shield TV as a media server for single user use. I have an external usb 3.0 hard drive connected. when transferring files via network from/to my pc, transfer rates are pretty low at around 5-10MBps, with frequent speed spikes during transfer, resulting in speed dropping all the way down to 0kbps, but then it goes back up again, but its not a steady average speed. If i were to do this between another networked device, speed is much faster and stable. Are there any settings or configuration files in android i could modify to improve speed?
I've got a possibly related issue with streaming as well. If i try to stream a long video, like a show or movie, stream initially takes what seems like forever to load, and jumping between scenes cause the pause again. I get that it has to buffer, but buffering seems to take forever for larger videos. This is most notable with Kodi, or other apps that stream video, and seems to be an issue whether the video is on the internet somewhere, or even on my local network. Youtube seems fine. though. Any way to improve this as well?
Everything is hardwired via gigabit connections
So if you plug another device into the same network cable and copy to the same external hard drive, you get better performance? Are you using SMB(Windows Shares) to copy files?
First thought is your network cable.
Second is SMB on Android SUCKS, though I have no issue streaming full spec HD over SMB in my current setup, but you won't get gigabit speeds on SMB with android and 5-10MBps is 40-80 mbps which is more than enough for streaming.
Try installing a speedtest app and see what it reports. Could help you identify if it's you network? SMB? or USB.
The intermittent speed issue seems to be the same whether transferring via ftp, webdav, smb, etc. im guessing its on the network but transferring to other devices other than android ( like to another pc for example) seems to not be affected, which is why im assuming the issue is something to do with the android device. its not my internet connection im talking about, but local connection on the local network. im using a netgear nighthawk r7000 router, with wired cat 5e cables on both the shield tv and pc.
the funny thing is my shield tv can even do gamestream in 4k, so i wouldnt think bandwidth is an issue, but streaming videos via software like mx player, kodi, etc seems to take awhile. like it isnt near instant, even at 720p/1080p. For example my external usb 3.0 hard drive is plugged into the shield tv, so the movies are on the drive. playing locally through the usb 3.0 works flawless, but streaming it to kodi on my pc takes a minute before it loads. dont get me wrong, once it plays, it plays and doesnt pause to buffer, etc. its that initial loading that seems to take forever. using the same 3.0 drive connected to my pc, streaming movie to shield tv running kodi, the issue is the same.
then when it comes to transferring, the same can be said with transfer speeds via usb 3.0 and ethernet. again, its all running on the local network, not via internet, so obviously theres some sort of network issue, but what? because when running via network on devices other than android the speed seems to all be there.
Similar situation here......also have an r7000
LAN network speed usually starts fast (50mb average), but gradually slows down to a somewhat stable 5mb
Are you using custom firmware for the router, or netgear stock firmware?
Theres an android app, that specifically tests network speed, search for "wifi speed test"
banderos101
Searching for wifi speed test in the play store results in several speed test apps but all ive seen seem to just want to test internet network? would need to test local network speed.
After more testing ive determined that the issue seems more obvious via ethernet. on wifi the connection seems more stable, steadying at around 5MBps, but eventually the connection slows and drops. On ethernet though, the connection is way more sporatic, bouncing continuously up and down, which is odd because obviously wired should be more stable. ive tried swapping ethernet cables and nothing seems to change the issue at all.
if only i could get 50mb average, id be happy, but im not even getting that. :\ when transferring locally on the shield, from the usb 3.0 external drive to the microsd slot or internal storage, speed is awesome at around 30-50MBps, so i know the capability is there, but its almost like the android network is somehow limiting performance. :/
Okay so after more digging I think I've gotten closer to the issue, now to just find a fix...
So after using WiFi speed test (which is great app to test LOCAL networks btw, thanks banderos101!) I notice that doing a TCP test is rather fast, averaging 50MBps on WiFi, even faster on Ethernet. However, the smb client tab for this app shows the same slow issue, and when you use it, it warns about slow speeds and suggest changing the "message block size" in settings to get faster speeds. So I do that and lo and behold, faster speed! The problem is the only thing I can find this setting for is in WiFi speed test app, and even a Google search seems to provide little information.
Does anyone know anything about message block size and how one could adjust it?
I'll give that app a try and see what I see, though I have no issues with local streaming.

Anyone streaming 4k LOCAL content (videos and moonlight gaming) without issue?

I bought a 4k TV for my bedroom, and am having difficulty getting a quality LOCAL connection from my router to my ShieldTV and am questioning if the ShieldTV's wifi module/antenna is the weak link. When I stream 4k videos, it always buffers, glitches badly, audio messes up, and when i try to game it lags pretty far behind despite moonlight saying i have low latency. So I am curious if anyone has this working without buffering or lag or glitches. If you have it working, please reply with your setup and anything you had to do, even if you dont know how to help me, below is a short explanation of my troubles.
Im in a (wifi congested) apartment complex, my apartment layout is basically:
Living room|Kitchen|Bedroom.
It's 2 walls and 23ish feet between my router and bedroom spot. There is only one cable spot (where my modem and router are) and zero jacks for Ethernet.
I originally thought my Netgear Nighthawk R8000, could push the signal well enough wirelessly, as everything is 5ghz AC and I only have 1 other device on it (also 5ghz ac), but I was only seeing 100-300mbps.
I have put the shieldTV next to my router and is works perfectly via lan, so I know it isnt a performance issue of the server (desktop) or shieldtv and only a question of getting a good signal.
So I just bought powerline adapters Trendnet TPL-421E2K, which were some of the best I could find in multiple reviews, and those perform roughly the same. If I put them right next to each other on the same wall, i get 600+mbps, but the max i got with them between rooms is 200mps, and thats with trying all the outlets and removing anything that could interfere. Guess wiring just sucks.
I am pretty much out of realistic ideas on how to make this work. The obvious, but not realistic solution is running 20ft of ethernet on my floor or taped to the ceiling.. But I am starting to wonder if the shieldTV just has crappy wifi and i'll never get this working.
Are you checking your speed with speedtest? I play 4k content on the fly and it works, unless bitrate is over 50, then it sometimes goes wrong.
Kajman said:
Are you checking your speed with speedtest? I play 4k content on the fly and it works, unless bitrate is over 50, then it sometimes goes wrong.
Click to expand...
Click to collapse
Speedtest checks your ISP speed. I am using a an app called "wifi speed test" that allows you to test your local internet speeds.
test878 said:
Im in a (wifi congested) apartment complex, my apartment layout is basically:
I originally thought my Netgear Nighthawk R8000, could push the signal well enough wirelessly, as everything is 5ghz AC and I only have 1 other device on it (also 5ghz ac), but I was only seeing 100-300mbps.
Click to expand...
Click to collapse
All of this
5GHz degrades faster than 2.4GHz due to distance / obstacles. Use 2.4GHz (not that this will help because of below)
Wifi is a shared, collision based medium. High density domestic wifi environment means highly variable latency, throughput.
4K uses a **** load of bandwidth
NVidia Shield streaming appears to me very latency and bandwidth sensitive (see above 3 points).
Sorry ethernet or bust for 4K ... I couldn't get it stable using Wifi in the same room even without wifi congestion.

5GHz Wi-Fi Issues - SM-T510

Hello,
I just purchased this Samsung Galaxy Tab A 10.1 (2019) SM-T510 tablet a few days ago and I've had strange issues with 5GHz Wi-Fi from the start.
The problem is that when I'm connected to my 5GHz wireless network and open particular apps (that were not already running or in the background), the apps have no connectivity at all and after waiting several minutes might still not have connectivity or run at a very low network speed (0-3Mbps). The apps I have experienced these issues with so far are Discord, MX Player/VLC Player (when trying to run files from local network), Firefox browser and Play Store (when downloading or updating apps).
Chrome, YouTube and Speedtest run fine whenever I'm connected to the network and start them, but Speedtest sometimes gives a download speed of 2-6 Mbps and other times 80+Mbps or more. Upload speed is always 170Mbps or more. Server does not matter. Chrome rarely shows a "website not available" screen for like 0,5 seconds before succesfully connecting to a website.
However, if I launch for example Discord in Pop-up view and then run Speedtest in the background, suddenly Discord gets full connectivity as soon as I start the speed test even though normally it would take minutes or not get connectivity at all.
The Wi-Fi settings in android show that the connection speed to the router is around 433 Mbps despite the connection working very slowly even within local network.
The issues persist even when I'm next to the router and have disconnected every other device from the Wi-Fi.
My Galaxy S7 and Nexus 7 are also connected to the same 5GHz network and do not have any connection issues with any apps and S7 always gets around 250Mbps down and Nexus 7 150Mbps down on speedtest.
However, If I'm connected to the same network on 2.4GHz, everything just...completely works. Discord, Video Players and browsers have full connectivity and speed as soon as I start them. No issues at all. Speedtest gets 40-50Mbps Download and Upload speed all the time without speed drops at all. This at least makes the device less annoying to use, but I would still much prefer to use the faster 5GHz network.
So far I've tried the following things to no effect:
-Restarting tablet and router
-Forget and readd the network in settings
-Reset all network and connectivity settings in android
-Played with Wifi Fixer app from Play Store
-802.11ac, 802.11a and 802.11n only modes in router instead of 802.11a/n/ac mixed
-Different Wi-Fi channels and channel widths in router
-Assigned a static IP
Planning on doing a factory reset on both the tablet and router later, but any help or ideas would be appreciated. Don't want to return this thing just yet.
Couple of years later, but I have the exact same issue. Did you ever find a solution?

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