Camera not working at all after an update from Google - Nexus 6P Q&A, Help & Troubleshooting

Just received an update from Google. Installed it and now the camera app has stopped working !! The rear camera probably is the issue as even when I use Open Camera, I can't go to the rear camera and take pics. This is just very very frustrating! Already had issues with the native camera app and now this ! Software glitches that too with Google are really frustrating as there is no way I can reach them
Also, my flashlight isn't working. Could this be a hardware issue?
Any help or suggestions? Other than another factory reset?
Please help !

harishvr9 said:
Just received an update from Google. Installed it and now the camera app has stopped working !! The rear camera probably is the issue as even when I use Open Camera, I can't go to the rear camera and take pics. This is just very very frustrating! Already had issues with the native camera app and now this ! Software glitches that too with Google are really frustrating as there is no way I can reach them
Also, my flashlight isn't working. Could this be a hardware issue?
Any help or suggestions? Other than another factory reset?
Please help !
Click to expand...
Click to collapse
Try clearing the system cache. If that doesn't work stop the native camera app. If you get a message to undo all updates and revert to stock hit yes. Clear any app data then reboot phone. Restart camera app.

Related

[Q] Camera Will Not Work, Camcorder Does

I recently had issues with my phone and have had to root it and try various ROMS. I am currently on CyanogenMod 5. Okay, now to the problem: ever since my phone crashed and I've tried these mods, my camera's shutter won't work. The camera focuses as if it will take the picture, but then it freezes on the picture and doesn't load, nor does the picture appear in the gallery later. This is the same for the original camera app, the Camera Magic app and the Retro Camera apps I downloaded, and Google Goggles. However, the camcorder still works and records video just fine. How can I fix this so my camera works again?
Thank you,
Abi
HTC Magic 32A CyanogenMod 5
No one has any sort of solution to this?
same here with CM 6 .... picture taken but it does not save to gallery, after some time force to close or wait. sometimes reboot works sometimes same issue.
I'm going to bump this. I have the exact same problem. ANY SOLUTIONS PLEASE?
Does my radio file need updated? HELP?
there is no fix, it is google not releasing the camera module, nor helping out the issue.

Camera won't focus

Recently I found the camera fails to focus in various occasions. The image in the viewfinder stays blurry no matter how I configure the camera app (stock/3rd party). But it can capture clear close-up shots so I assume the camera is somehow fixed at macro shots. To fix this issue, I have to open something like Barcode Scanner (which will continue adjust the focus) and leave it for a couple of minutes. Then the camera will be working again for a few hours or so or until I reboot the phone.
Does anyone encounter the same issue? I would like to know whether it is hardware or software problem.
PS: I am pretty sure this is nothing related to any sort of settings/configurations.
It happen here, too...
Sent from my Milestone 2 XDA App
Check your macro configuration.
AragornPE said:
Check your macro configuration.
Click to expand...
Click to collapse
As I said I am sure it's nothing related to configuration. It's more likely to be related to software (if not hardware, which is still possible).
Sent from my A953 using XDA App
I have this problem with third part apps too.
I have no problem about this.
No matter I use stock camera, vignette or camera360, it focuses normally.
What camera app are you using?
Sent from my Milestone 2 using XDA app
i have no problem at all. whether i use the stock camera app, or cameraFX, my camera has no issues focusing at all.
since nobody else is actually experiencing the problem, it might be something related to a fine setting, or an application thats interfering with your camera app. why not u try a hard reset and see if solves the problem?
WongJames said:
I have no problem about this.
No matter I use stock camera, vignette or camera360, it focuses normally.
What camera app are you using?
Sent from my Milestone 2 using XDA app
Click to expand...
Click to collapse
Thanks for your reply. Goggle often freeze and cannot focus normally.
The picture will be blur when I put the camera about 30cm away from the targets using goggle app.
Do you have the same problem? I don't know whether it's a software problem or firmware problem.
agent008my said:
i have no problem at all. whether i use the stock camera app, or cameraFX, my camera has no issues focusing at all.
since nobody else is actually experiencing the problem, it might be something related to a fine setting, or an application thats interfering with your camera app. why not u try a hard reset and see if solves the problem?
Click to expand...
Click to collapse
I saw many ppl meet this problem on Chinese forum even using the internal-camera app.
I think it's firmware's problem.
waigx said:
I saw many ppl meet this problem on Chinese forum even using the internal-camera app.
I think it's firmware's problem.
Click to expand...
Click to collapse
its quite odd that different firmwares seem to pose different problems: ie from what i noticed those running GB and EuroRetail versions seem to have a problem with the responsiveness of their hardware keyboard. AsiaRetail has a bug issue with the contacts search, and now the ME722 with a camera focus issue. what i have seen with my camera is after a reboot, when i capture a picture, the picture ends up being captured, but the capture animation freezes until i hit one of the soft keys. not really a bother but its still an issue
really, it all boils down to the same argument, that Motorola and MotoDevs really need to address these issues in fixes and updates, cuz really though some bugs arent that annoying, certain ones like a malfunctioning keyboard and a non-focusing camera can be a real pain in the a**.
@ the person tho started this thread: why not you try to flash Argen2Stone ROM? perhaps that might solve your problem?
agent008my said:
its quite odd that different firmwares seem to pose different problems: ie from what i noticed those running GB and EuroRetail versions seem to have a problem with the responsiveness of their hardware keyboard. AsiaRetail has a bug issue with the contacts search, and now the ME722 with a camera focus issue. what i have seen with my camera is after a reboot, when i capture a picture, the picture ends up being captured, but the capture animation freezes until i hit one of the soft keys. not really a bother but its still an issue
really, it all boils down to the same argument, that Motorola and MotoDevs really need to address these issues in fixes and updates, cuz really though some bugs arent that annoying, certain ones like a malfunctioning keyboard and a non-focusing camera can be a real pain in the a**.
@ the person tho started this thread: why not you try to flash Argen2Stone ROM? perhaps that might solve your problem?
Click to expand...
Click to collapse
Sadly, I am currently using Argen2Stone 1.8, but still experiencing the problem.
I tried to flash back to UK2.2, which the phone came with, but still no luck.
The "barcode scanner" trick temporarily solves my problem. Yet who wants to run it for a few minutes before taking photos?
I swear I won't purchase any Moto smartphone in the future. They simply ignore customers outside the US.

Facebook front facing camera support

Does anybody else get an error when they try the front camera with the new facebook support? It says it can't find the camera and has me select gallery or another option. The camera works normally elsewhere.
"We couldn't find your camera. Which gallery do you want to load from instead? hoto:Cancel:Video:"
Not optimized for the tablet yet, a update should fix that!
Sent from my Nexus 7
fleshdeep said:
Does anybody else get an error when they try the front camera with the new facebook support? It says it can't find the camera and has me select gallery or another option. The camera works normally elsewhere.
"We couldn't find your camera. Which gallery do you want to load from instead? hoto:Cancel:Video:"
Click to expand...
Click to collapse
I'm waiting for the fix too, intead i,m using the instagram app to take pictures and upload them to de FB .....

nexus4 camera flash problem

Hi,
my nexus4 is on stock 5.1.1 not rooted . When taking a pic with google camera using flash i get a black pic (the flash is working but just before the camera capture). but when using another camera software it works fine. any ideas!
I've had that happen too. Even with Camera Awesome, I get a black bar in my picture if I use a flash. I solved the Android camera app problem by uninstalling the updates. However, Camera Awesome still has the bar if I use a flash. Can't find a solution despite clearing cache, data, etc.
Uninstall google camera updates. Latest update has lot of reported bugs. Faced the same issue.
Sent from my LG-P690 using Tapatalk 2
Ya I get the same issue.
Which version of camera is the best working? I see a lot in apk mirror site that are close to each other and I am not sure

Back camera not saving pictures! Help

Hi,
So yesterday I was out and I took a few pictures and noticed the camera app was NOT saving them. The front camera worked fine and saved correctly but every time I take a picture with the back camera it seems as though it's taking the picture but doesn't save it.
I updated today to 7.1 and same issue. I tried uninstalling the app updates but still same issue. Any idea? Can I flash the camera app somehow?
Saknice20 said:
Hi,
So yesterday I was out and I took a few pictures and noticed the camera app was NOT saving them. The front camera worked fine and saved correctly but every time I take a picture with the back camera it seems as though it's taking the picture but doesn't save it.
I updated today to 7.1 and same issue. I tried uninstalling the app updates but still same issue. Any idea? Can I flash the camera app somehow?
Click to expand...
Click to collapse
You may want to try to download another camera app, or use another app you may already have (i.e.: Snapchat), to see if it's the camera app or the camera itself.
countersteer said:
You may want to try to download another camera app, or use another app you may already have (i.e.: Snapchat), to see if it's the camera app or the camera itself.
Click to expand...
Click to collapse
You may want to attempt clean install

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