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Alright... before the huge amounts of responses and memes responses, let's make something clear:
This is the US version purchased from amazon.com during a trip to the US.
I have a mobilicity (Canada) SIM in my phone
Still no update
The only thing I imagine is blocking my update is my IP address/GPS location or my carrier sim card.
- Does anybody know how to bypass this check? or fool the phone to think i am in the US? I am not really into rooting this phone or losing the warranty on it.
- Anyone with a US version in Canada who received the OTA? what carrier are you using?
Thanks in advance.
Motorola is releasing the update in batches, so not even all US phones have officially received the update yet. You can update your's immediately by following these steps: http://forum.xda-developers.com/moto-g-2014/development/lollipop-moto-g-2014-xt1064-t2937361
JJJame said:
not even all US phones have officially received the update yet
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it's been more than almost a month. I thought everybody in a US MotoG in the US had their update already. Anyone in the US that has NOT gotten the update?
jrcastillo said:
it's been more than almost a month. I thought everybody in a US MotoG in the US had their update already. Anyone in the US that has NOT gotten the update?
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I have the unlocked global GSM version bought off Amazon. No update, still on Kitkat.
jrcastillo said:
it's been more than almost a month. I thought everybody in a US MotoG in the US had their update already. Anyone in the US that has NOT gotten the update?
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I do not. 2014 Moto G single SIM US Market GSM model purchased at Best Buy in Denver. No OTA and no update available via the Moto Device Manager software.
EDIT: There are some Moto comments in this thread saying they're still working on L so it seems they pulled the full update: https://forums.motorola.com/posts/6168839e0e?commentId=838808#838808
jrcastillo said:
it's been more than almost a month. I thought everybody in a US MotoG in the US had their update already. Anyone in the US that has NOT gotten the update?
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Same boat here: Moto G XT1064 (USA GSM, Unlocked, Carrier-independent) bought from Amazon in early November, still no Lollipop update for me, also checked OT and via Motorola Device Manager. Apparently Moto has pulled the update to fix some bugs, but they've done a TERRIBLE job of messaging this. They have an "official blog" which trumpets the launch of Lollipop but no mention anywhere, on any of their support pages or their blog, that this update has been shelved to fix some bugs. I'm fine with that, but I need to *know* that's what's happening rather than just sitting around pushing update and wondering why my phone still hasn't gotten the update yet.
Moto needs to better message this stuff so that we don't have to hunt through forums to find answers to our questions. I even contacted Motorola support a few days ago and they didn't mention a word of this, so it almost seems like the left hand doesn't know what the right is doing. Either way, this has been a really disappointing rollout
illuminerdi said:
Same boat here: Moto G XT1064 (USA GSM, Unlocked, Carrier-independent) bought from Amazon in early November, still no Lollipop update for me, also checked OT and via Motorola Device Manager. Apparently Moto has pulled the update to fix some bugs, but they've done a TERRIBLE job of messaging this. (
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interesting. I too believe that is OK if they had to pull it... but had i known they had done this I wouldn't have checked every day like a maniac hoping to get the OTA.
what you mean OT and via Motorola Device Manager. I tried using the MDM but it never detected my device. When i plug it in, windows 8.1 detects it as XT1064 and i am able to access the memory card, etc. But MDM did not see the device. I read somewhere that this happens if its not supported.
how did you get MDM to work with your device?
What you mean by OT? did you mean OT"A"?
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
kvsandeepreddy said:
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
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I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
I KNEW I should have bought a T-mobile device and just unlocked to use on AT&T since that's the carrier my family is on.....and yes, i'm still waiting on the March security update. Maybe i'll get that one in June and the April one in Dec. :/
There is no march patch.. there was an update released on march 18 but it still had february patches...
kvsandeepreddy said:
There is no march patch.. there was an update released on march 18 but it still had february patches...
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Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
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@Scott.. are you using an at&t sim or other carrier sim in your phone?
kvsandeepreddy said:
@Scott.. are you using an at&t sim or other carrier sim in your phone?
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AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
scott14719 said:
I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
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Click to collapse
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
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Click to collapse
scott14719 said:
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
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Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
kvsandeepreddy said:
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
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Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
psufan5 said:
Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
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Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
anyone gone to best buy's samsung experience kiosk yet to check and see if the April update is available there?
kvsandeepreddy said:
Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
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I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
Socotroco said:
I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
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Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
kvsandeepreddy said:
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
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if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
rogerchew said:
if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
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Cant we flash the update with odin?
kvsandeepreddy said:
Cant we flash the update with odin?
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correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
rogerchew said:
correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
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Oh!! I thought we could flash it through odin.. my bad!!
Why is the sammobile site not listing at&t version whereas even the tmobile recent firmware is also listed...
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
rogerchew said:
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
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So not much hope to get the rom to sideload it, AT&T is the worst... I have already published my S7 on internet, hope to be able to sell it quick and get an 'F' version.
Thanks for your help.
I hate waiting for updates...
I trusted Samsung when they said that the updates for the unlocked US models will be handled a lot better. The carrier versions started receiving May 2017 security updates. It may be little bit to early to declare that Samsung is sticking to their old habits/shenanigans but ill be jumping to Essential phone if i do not see updates coming by the time Essential is out for sale.
Anyone received updates for the unlocked USA model?
Could of swore you could flash one of the canadian xac firmware on the american phones, kinda defeats the purpose though but it is another option. What security patch is the unlocked s8 on?
April 1, 2017
Give Samsung time, they have hundreds of different Systems they have to build and make. Give them time.
XAC has been updated to AQEJ and that was a few days ago. I see TMO is the only US varient that has received a updated this month so far but all off out firmware is the same, only thing different is user data. So you could download the TMO software and flash the normal files minus user data and that will be your unlocked U firmware.
Sent from my SM-G955W using XDA-Developers Legacy app
Quickvic30 said:
XAC has been updated to AQEJ and that was a few days ago. I see TMO is the only US varient that has received a updated this month so far but all off out firmware is the same, only thing different is user data. So you could download the TMO software and flash the normal files minus user data and that will be your unlocked U firmware.
Sent from my SM-G955W using XDA-Developers Legacy app
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Click to collapse
Word is out that Sprint model is updated also.
mweinbach said:
Give Samsung time, they have hundreds of different Systems they have to build and make. Give them time.
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That is not my fault that they are churning out boat load of different models that cannot support and provide timely updates. What is my fault is that i gave them my money ... I shouldn't have done that.
Again Europe is getting the update way before the US market. Any word when to expect the update here?
No word yet and Samsung hasn't put out a schedule! hopefully soon...
At this point they should wait for April patch... But what matters most to me is resolving network bugs with Sprint + T-Mobile. Still, isn't it odd that even the U1 S10s don't have the March patch?
I don't care about the security update, I want the fixes, like the deep sleep bug, etc. So tired of feeling like a red-headed stepchild.
Ace42 said:
At this point they should wait for April patch... But what matters most to me is resolving network bugs with Sprint + T-Mobile. Still, isn't it odd that even the U1 S10s don't have the March patch?
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I had an U1 S9+ in the US and it always came last for any updates. Use to be the first to get them but not anymore. It took about 3 weeks to get the Pie update from Oreo after everyone else got it.
Sent from my SM-G975U using Tapatalk
Ace42 said:
At this point they should wait for April patch... But what matters most to me is resolving network bugs with Sprint + T-Mobile. Still, isn't it odd that even the U1 S10s don't have the March patch?
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ATT has some network issues also.. I'm having to restart my s10+ one to two times a day just to get signal back. Unlocked S10+
Damn, even though these phones are made in vietnam yet they still havent released any update for vietnam region (exynos)
My Unlocked UK gets updated pretty much on day 0, but you Americans have to suffer waiting for your lazy providers to bloat your firmware first, not only that, that's also another reason of why you can't unlock your bootloader, it really sucks.
Samsung's update schedule is totally ignored by most providers worldwide, some S9 units are getting Pie just now, so there's no way to really know when anything is coming to anyone.
Corv0 said:
My Unlocked UK gets updated pretty much on day 0, but you Americans have to suffer waiting for your lazy providers to bloat your firmware first, not only that, that's also another reason of why you can't unlock your bootloader, it really sucks.
Samsung's update schedule is totally ignored by most providers worldwide, some S9 units are getting Pie just now, so there's no way to really know when anything is coming to anyone.
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Mine is unlocked, not a provider phone. Yet still ignored by Samsung. I love Samsung phones, I always get unlocked versions, but this is absolutely ridiculous. One thing about iPhones that makes me jealous.
April....day 5....no March update. How is it acceptable to have a flagship phone, where Samsung committed to monthly updates, and to be a month late right out of the gate?
My phone runs amazing. I'm not sweating it.
I am still waiting also.
It should arrive for U1 once all US carriers update their U models. I think Verizon & ATT haven't updated yet, will check later.
Ace42 said:
It should arrive for U1 once all US carriers update their U models. I think Verizon & ATT haven't updated yet, will check later.
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Xfinity Mobile carrier locked version updated this morning.
U1 unlocked March update is out. Downloading now.
New update
Just got another update there for biometrics fingerprint exynos
clownin72 said:
U1 unlocked March update is out. Downloading now.
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Finally! Thanks for heads up
I got a prompt for a biometrics update (Canada unlocked version) yet when I try to install it, it fails. Had to remove Secure Folder it seems, but then the notification disappeared completely. No more notification and biometrics still the same older version. I love how good Samsung is at rolling out updates. I will probably never get this now.
No March update either, a md it's mid April now.
Hopefully the biometrics update(s) will come soon for the snapdragon unlocked us version
Just received the unlocked March update... Yippee ???????
Is anyone else stuck on the May 1st patch that has the U1 (Unlocked by Sammy)?
Screenshot below
OregonInfidel said:
Screenshot below
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Yes and it's utterly pathetic and ridiculous!
Rooted users have July 1 update FFS!
I just want the damn night mode!
My Exynos Note 9 is on June 1 and has it.
It's intolerable, I'm about to throw it in the trash.
My non rooted s10+ has june sp
Mines U2
Sent from my [device_name] using XDA-Developers Legacy app
Still May...
Everyone that has u1 model is still on may security patch unless they manually flashed one of the U firmwares.
Agreed it's totally asinine, I thought in the past unlocked phones were the first to get updates and carriers push them out late. Now it appears to be the other way around which makes no sense.
---------- Post added at 10:49 PM ---------- Previous post was at 10:48 PM ----------
adie1234 said:
My non rooted s10+ has june sp
Mines U2
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That would be because you don't have the U1 model which is what op was asking about. Or if you do, then you must have updated via Odin
Swimguy14 said:
Everyone that has u1 model is still on may security patch unless they manually flashed one of the U firmwares.
Agreed it's totally asinine, I thought in the past unlocked phones were the first to get updates and carriers push them out late. Now it appears to be the other way around which makes no sense.
---------- Post added at 10:49 PM ---------- Previous post was at 10:48 PM ----------
That would be because you don't have the U1 model which is what op was asking about. Or if you do, then you must have updated via Odin
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Samsung does update their unlocked phones last after all of the carriers have signed off on updates. I've been reading complaints about this since Samsung started selling unlocked phones in North America but it's completely deliberate if frustrating.
In the past it was Unlocked then carrier. My understanding was that the carrier models took longer because of all of the bloat they pushed the update had to not interfere with that and it not interfere with the update. Now it has become a pay to play type field where the carriers seem to be saying hey who's more valuable, our 50,000 units or the independents and their 1,200 units?
Anyway on an up note, for those who don't have the update... I know how can that be an up note, but for those who don't have it, there were several articles about glitches with the update. After the phones last reboot it was asking users to input a password, even if none had been set. If one was set it didn't work anymore and I believe the only resolution was a factory reset. No big deal if that was something you planed on doing anyway or if factory resetting worked, which I'm not 100% it did. They quickly halted the roll out and were supposed to be recoding it.
https://www.google.com/url?sa=t&rct...assword.html&usg=AOvVaw18ttx3BV1WntrRqHvO_NMZ
https://www.google.com/url?sa=t&rct...reset-to-fix&usg=AOvVaw1YVbq3TlZLuJP_2nvam-EH
So maybe it's a lucky thing we haven't gotten it yet.
Yep still stuck in May here too. I agree it's frustrating that we're usually months behind on getting new features and always last getting security updates. But I am happy that we didn't get that last update that made people factory reset to get into their phones.
Same here
I actually called Samsung yesterday. Sure enough, they blame it on the carrier.....sad.
VidJunky said:
In the past it was Unlocked then carrier. My understanding was that the carrier models took longer because of all of the bloat they pushed the update had to not interfere with that and it not interfere with the update. Now it has become a pay to play type field where the carriers seem to be saying hey who's more valuable, our 50,000 units or the independents and their 1,200 units?
Anyway on an up note, for those who don't have the update... I know how can that be an up note, but for those who don't have it, there were several articles about glitches with the update. After the phones last reboot it was asking users to input a password, even if none had been set. If one was set it didn't work anymore and I believe the only resolution was a factory reset. No big deal if that was something you planed on doing anyway or if factory resetting worked, which I'm not 100% it did. They quickly halted the roll out and were supposed to be recoding it.
https://www.google.com/url?sa=t&rct...assword.html&usg=AOvVaw18ttx3BV1WntrRqHvO_NMZ
https://www.google.com/url?sa=t&rct...reset-to-fix&usg=AOvVaw1YVbq3TlZLuJP_2nvam-EH
So maybe it's a lucky thing we haven't gotten it yet.
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You might be thinking of international unlocked models that were purchased for use in the US when you say that in the past Samsung provided updates for unlocked models before carrier updates.
Samsung didn't officially start selling unlocked phones in the United States until a couple years ago (I think with the S8) and it has always been Samsung's policy to update the US unlocked phones after all of the carriers have approved the update.
The unlocked international S10 phones are on the July security patch.
Here in the UK the unlocked models get updated first, then around a week or two later the carriers get it. That's been my experience with my Vodafone version S10+, atm the BTU CSC has the July update but still waiting on mine, doesn't bother me too much tho.
Sent from my [device_name] using XDA-Developers Legacy app
jadaress1 said:
Here in the UK the unlocked models get updated first, then around a week or two later the carriers get it. That's been my experience with my Vodafone version S10+, atm the BTU CSC has the July update but still waiting on mine, doesn't bother me too much tho.
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In the US Samsung and Apple have a virtual duopoly thanks to the carriers which might be why those carriers are given priority here--unlocked phones are a tiny segment of the market in this country. Phones from Xiaomi, Huawei and Honor aren't available here except as unlocked imports through the mail with no warranty or support.
jhs39 said:
In the US Samsung and Apple have a virtual duopoly thanks to the carriers which might be why those carriers are given priority here--unlocked phones are a tiny segment of the market in this country. Phones from Xiaomi, Huawei and Honor aren't available here except as unlocked imports through the mail with no warranty or support.
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Yeh thats a bummer. And some in the US still being on the May update when it's August in a few days isn't good.
Sent from my [device_name] using XDA-Developers Legacy app
Sprint got the june update today
I'm definitely tempted to update to a U firmware instead of using the default unlocked firmware. It is super disappointing to get updates last. It used to be the reason to get unlocked phones...
I am on AT&T and I got the June update either the last week of June or the first week of July I want to say.
My wife's unlocked s8 + already got the July update! My unlocked s10 plus is still on may.
How is this a carrier issue? Samsung seriously needs to address this void.
It's seriously pisses me off that I spent almost $900 on a phone and it hasn't been updated now in over two months. I just checked the settings and it says the phone was last updated on May 29th. That's over two months. if there was a clear guide to follow I would have updated to the AT&t firmware by now but it's been many years since I did anything with Odin and I don't want to risk screwing up my phone....ugh
We need to contact Samsung