new t580 (2016) Internet lag - Samsung Galaxy Tab A series Questions & Answers

Just got a 10.1 tab a6 for Xmas and despite it being nearly empty, Web browsing is depressingly laggy. I've checked on my other devices and the house conection is fine however, when clicking links, I get pauses of up to 10 seconds as if the request is being routed through a proxy or some kind of link security checker. Is there some kind of undocumented Samsung bloat ware or is there an issue with the firmware? Other than the net, the tab runs great.

I just got a Tab A 7.0.
Haven't experienced many issues except for the screen screwing up and refusing to work like my other budget device.
Try restarting it, or disconnecting then reconnecting to the Internet. If not, try a different browser. Maybe that'll fix it.

same here with a t585. Since some days the internet browsing is laggy... already wiped data/cache on stock rom... very sad.
edit: it could be somehow wifi related since the lag is there also using other web based apps.

I have found the problem: the wifi module.
the issue completely disappears as soon as I switch wifi off and I use the 4g connection.
now the point is: it is router related or tablet related?
my router works perfectly with all the other devices...
---------- Post added at 02:39 PM ---------- Previous post was at 02:20 PM ----------
partially solved.
delete your current wifi connection; create a new one manually, with a static ip address, global & local DNS and all parameters to "facilitate" a steady connection.
For me this worked to get rid of lags.

Related

Unable to download additional files

I can't download additional files for any games. Lets Golf HD and Heros of Sparta came preloaded and I got Asphalt 6, NOVA, and Dungeon Hunter 2 via a promo. All five of them have the same issue. A500 says additional files are required but then pops an error after a few minutes saying there was a problem with the download.
I thought it was just a Gameloft problem, but I tried to get the additional files for Frontline Commando last night and the same thing happened.
Tried hard reset and it's still doing the same thing. All upgrades to 3.2 are done and running stock ROM.
I just tried for heroes of sparta...i hadn't before. It worked fine for me. Are you able to browse the web ok? wi-fi seem ok?
---------- Post added at 08:03 PM ---------- Previous post was at 07:43 PM ----------
Just a couple of other things I can think of...gameloft games are stored under /sdcard/gameloft/games. I read that sometimes deleting the folder (or just the sub-folders) have resolved issues with downloading especially for pre-loaded games. Are you behind a proxy or firewall that might be blocking access? Might be worth it to use something like logcat or android system info to look at the logs and see why it is failing to connect to their servers.
You need to setup a static ip address for your connection. You are experiencing subtle wifi drops that cause the error. I got very frustrated with this before I figured out it was a wifi connection. Others have had success by changing the channel their router is running on from the default of 11 to 6 or vice versa. Also, there is a wifi fix out there that may solve your problem, I will try to post the link for you.
cruise350 said:
You need to setup a static ip address for your connection. You are experiencing subtle wifi drops that cause the error. I got very frustrated with this before I figured out it was a wifi connection. Others have had success by changing the channel their router is running on from the default of 11 to 6 or vice versa. Also, there is a wifi fix out there that may solve your problem, I will try to post the link for you.
Click to expand...
Click to collapse
I brought it to my office where I have a static IP and was able to download the addtional files.
Many thanks!

Home Wifi Problems

Hi,
I don't know if I can have any help with this issue but I have nowhere else to go for this. I am having problems with my GS5 loading the Play Store and Facebook mainly on my home Wifi. I connect it to other Wifi networks at work or elsewhere and don't experience these same issues. Now on Wifi the browser works fine and everything else works fine when I download, play online games on the phone, etc. Facebook wont load pretty much anything on Wifi (rarely it does but its slow) and the play store will lo extremely slow and be spotty while connected to Wifi in the home. Is anyone else experiencing this issue and if so do you know a fix for this. Any help is greatly appreciated and appreciate all answers and responses in advance!
Try resetting your modem/router
---------- Post added at 07:37 PM ---------- Previous post was at 07:32 PM ----------
If it works on other networks it most be something with yours
Actually I do have this same problem...thought it was just me. I didn't really notice the Play Store doing it, but Facebook is horrible about it. It works perfectly fine at work, or any other wifi I have tried. I have no idea what causes it... any ideas would be great!
I spent the first few days after buying the s5 trying to figure this same issue out. I even returned the phone for a new s5 thinking it was defective.
The solution: I had to update the firmware on my home router (dlink). After updating the firmware everything worked perfect.
Sent from my SM-G900V using Tapatalk
I have tried checking for new versions of firmware on my router and there isn't one. Tried rebooting and resetting the router even put back to factory settings and still no luck. Tried it on the regular network and the 5GHZ network and my download speeds on WiFi are insane and have run a speed test. Even get online and download files and everything without hesitation. Just the play store and Facebook mainly have been doing it and I can't figure it out.
Sent from my SM-G900V using XDA Premium 4 mobile app
Is there a computer at home you can try with Facebook to help isolate the problem to your router? If it runs great from a PC you will know that it is a combination of your phone on your network. If you are using a FB app have you tried FB from a browser.
Sent from my SM-G900V using XDA Premium 4 mobile app
Sounds like it may be some security issues on the router, try turning things off one at a time and see if it helps then you will pinpoint the culprit!

WiFi showing "Connected, no Internet" with exclamation mark

Is anyone else having issues with the 6P or just Marshmallow in general of not being able to connect to any wifi?
think that means connected to network but no internet available
Did you try connecting to a different Wifi network and see if you are having the same issue? I did not see an issue. Might be your router or modem is blocking internet access for your device.
chichu_9 said:
Did you try connecting to a different Wifi network and see if you are having the same issue? I did not see an issue. Might be your router or modem is blocking internet access for your device.
Click to expand...
Click to collapse
Yes, I tried connecting to multiple wifi networks and it's showing the same thing: "connected, no internet". When I try with another device or laptop, it connects fine to all those wifi networks. It's just my Nexus 5 and 6P running Marshmallow.
I searched around and tried to use a static IP, also changed the frequency band from automatic to 2.4 GHz. Nothing works.
Go to Backup and reset and try a reset on network settings and see if that resolves the issue.
OK, this is interesting. I just found out from a colleague of mine (I'm currently traveling in China), that this is basically saying you are connected to the Internet, but just not to any of the Google services. I just checked and it seems everything pretty much works, except I can't access gmail, Facebook, etc. anything that's blocked by the Great Firewall of China.
Dial *#*#4636#*#* on your phone and select phone information & select run ping test and see if it pings google services. It should have been defaulted to Google, atleast it is on myn.
I'm running into the same issue, but I'm in the US. No WiFi network works. And I don't actually have internet.
The odd thing is all my other devices connect to the networks just fine.
I already tried resetting network settings, and rebooting in safe mode, to no avail. I even reset my router to stock and reconfigured.
Anyone else having similar issues?
Sent from my Nexus 6P using Tapatalk
hicdub said:
I'm running into the same issue, but I'm in the US. No WiFi network works. And I don't actually have internet.
The odd thing is all my other devices connect to the networks just fine.
I already tried resetting network settings, and rebooting in safe mode, to no avail. I even reset my router to stock and reconfigured.
Anyone else having similar issues?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I have this - and I am in China. Still getting internet, just not the blocked services and data. I can get the google stuff with vpn, but the exclamation and wireless remains. Cheers.
hicdub said:
I'm running into the same issue, but I'm in the US. No WiFi network works. And I don't actually have internet.
The odd thing is all my other devices connect to the networks just fine.
I already tried resetting network settings, and rebooting in safe mode, to no avail. I even reset my router to stock and reconfigured.
Anyone else having similar issues?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, I'm having this issue with 6.0.1 a different nexus 6p. Wife's galaxy s6 connects to cable service WiFi but I get no internet. Doesn't even ask for password Ike hers does. She's run Ning 5.1.1. Anybody find a solution? Thx
Nexus 6 WiFi and Internet trouble too...
I have a rooted nexus 6.01 (rooted about a week ago), was working perfectly until last night...
I initially looked at Instagram and noticed pics were not loading... Other devices worked fine... Rebooted router...
Anyway... My phone has Internet atm but with exclamation mark next to WiFi. I get same problem with 2.5ghz and 5ghz.
Instagram not loading any pics
Facebook says no Internet
Google Play Store seems quite slow at loading pics
Strava not loading map pics
Imdb not loading pics
Basically... Apps seem to be having pic loading problems
Anyways... Technical info...
Virgin superhub 2, 5ghz, 200mbs
Nexus 6.01
Nexus 6 baseband: mdm9625_104662.22.05.31r
Kernel: 3.10.40-g557ba38
[email protected] #1
Wed Nov 4 00:29:43 utc 2015
TWRP 2.8.7.1
I use greenify, adblock plus, and phone profiles too, which have rooted system access
Does anyone have any idea what's going on?
Thank you
Demon
---------- Post added at 08:45 AM ---------- Previous post was at 08:40 AM ----------
Oh bottom wrong nexus model... I'm sorry... Didn't notice ?
Sorted it... was my wifi... I changed the channel settings to Auto Performance, then back to Auto Compatibility, and all working again now
Wanted to add for what it's worth: I had the exclamation point on any wifi I connected to and fixed the exclamation point by disabling Adblock Plus.
I've been getting the WiFi exclamation point also. Would AdBlock Plus cause that?
rebretz000 said:
I've been getting the WiFi exclamation point also. Would AdBlock Plus cause that?
Click to expand...
Click to collapse
yes ad block was causing it for me too.
i disabled ad blocking from the app, froze the app from titanium backup, removed root access to adblockplus from super su and rebooted and everything is working fine now
Same problem here.
Hard reset and nothing.
The weird thing is that in my house works just fine (5 ghz)
Also, google alread knows
https://code.google.com/p/android/i...tars Reporter Opened&groupby=&sort=&id=210378
Nexus 6p in China
I am in China. 6P wifi / internet hook up worked fine with Comcast in the US. When I arrived in China I could connect to wifi but it reported no internet access. Went to a Huawei store and they tried hooking up to their local wifi. Same thing - no internet access but connection to wifi made. They sent me to a Huawei testing center 10 minutes away. Got there, the same thing. They could connect with their local wifi but no internet interface. Then they told me they had no permissions to work this phone because it was not authorized inside China. I asked if they could research why it the internet won't connect. They put in a Chinese sim card. WHAM - They could log into the wifi and get internet. Next I tried VPN to see if there was some kind of work around but no avail - VPN needs the internet. The best thing I could I could was to call my service provider to bump up my roaming data speed (Be careful about roaming plan you have - cost $$$$). I have minimal internet access through phone but its not blocked - I can get google.
try fixing ur time

S8 Internet connection may not be available issue

Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Click to expand...
Click to collapse

Wifi problem with last Pie version

I updated my mi a1 from Oreo to Pie 10.0.7.0.
Now some apps don't function properly in wifi connection (for example some bank apps don't connect after login or Amazon shopping app not showing Pages). If i connect by mobile line all is ok.
Why?
I saw that wifi in general is slow now in Pie 10.0.7.0. In Oreo it was better than now. Now also browsing in some pages with browser, i can see them only partially
Johnny75_ said:
I updated my mi a1 from Oreo to Pie 10.0.7.0.
Now some apps don't function properly in wifi connection (for example some bank apps don't connect after login or Amazon shopping app not showing Pages). If i connect by mobile line all is ok.
Why?
I saw that wifi in general is slow now in Pie 10.0.7.0. In Oreo it was better than now. Now also browsing in some pages with browser, i can see them only partially
Click to expand...
Click to collapse
same problem
Any fix?
---------- Post added at 04:08 PM ---------- Previous post was at 03:41 PM ----------
Johnny75_ said:
I updated my mi a1 from Oreo to Pie 10.0.7.0.
Now some apps don't function properly in wifi connection (for example some bank apps don't connect after login or Amazon shopping app not showing Pages). If i connect by mobile line all is ok.
Why?
I saw that wifi in general is slow now in Pie 10.0.7.0. In Oreo it was better than now. Now also browsing in some pages with browser, i can see them only partially
Click to expand...
Click to collapse
try this solution
disable the bluetooth connection and the wifi will work fairly well
works for me
sadico182 said:
same problem
Any fix?
---------- Post added at 04:08 PM ---------- Previous post was at 03:41 PM ----------
try this solution
disable the bluetooth connection and the wifi will work fairly well
works for me
Click to expand...
Click to collapse
Or you can use wifi 5ghz and problem solved
I don't use bluetooth and i already use 5Ghz wifi, but the problem is here
I have poor wifi range on 5ghz and 2.4ghz. when I'm far away from the router about one bar of wifi, I get about 0-2mbps. I'm never getting another Xiaomi Android one phone ever!

Categories

Resources