Cant connect to network - Nexus 6P Q&A, Help & Troubleshooting

So i switched over to MetroPcs today and got a free phone for switching over once i got back home i swapped the sim in the new free phone into my nexus. . I was thinking since the Nexus is an unlocked phone it would work it doesnt connect to the network with the new sim. i have tried messing around with the APN settings but to no avail.. Any suggestions

HAYDENB said:
So i switched over to MetroPcs today and got a free phone for switching over once i got back home i swapped the sim in the new free phone into my nexus. . I was thinking since the Nexus is an unlocked phone it would work it doesnt connect to the network with the new sim. i have tried messing around with the APN settings but to no avail.. Any suggestions
Click to expand...
Click to collapse
Call Metro PCS customer service and see if they can help you. You might need to have a specific plan before they will let you bring your own phone.

I tried again when i inserted the sim card it connected briefly then it disconnected

HAYDENB said:
I tried again when i inserted the sim card it connected briefly then it disconnected
Click to expand...
Click to collapse
You still need to call their customer service. You might not have a plan that allows BYOP.

Problem solved just had to update the imei

HAYDENB said:
Problem solved just had to update the imei
Click to expand...
Click to collapse
You updated the imei? On their website or on your phone?

jhs39 said:
You updated the imei? On their website or on your phone?
Click to expand...
Click to collapse
I had to call customer service

Related

Totally stuck on registration screen... (Orange Sim in unlocked G1)

Hey guys,
Ok, I have just unlocked a G1 I bought. It worked fine. I've got an Orange sim card in, with which I know data should be working, I put in the new APN I've found online (tried 5-6 varieties), but it just wont connect to 3G/GPRS.
Do I need to delete all the T-mobile APN settings? Are my settings simply wrong? Or is it impossible to register without a t-mobile sim card?! (I'm pretty sure it's not!)
Any help would be much appreciated.
Cheers,
Daz.
I experienced this issue a few days ago. I inserted my AT&T sim card and tried numerous settings with no success. Finally I got it working after getting the right settings. Just make sure you surf around and find the correct settings. My issue was a simple change to the USERNAME . Everyone one said to use the username [email protected] when it's actually wap.cingulargprs.com
on a side note...
I had been using it for the past two days. I powered down the phone and then back on. The phone then told me the sim wasn't allowed to connect to the network. Needless to say I tried everything possible. Nothing fixed it until I booted into recovery and did a wipe.
Hmm, it wasn't working, even with a clear working 3G icon in the corner.
My guess is google's servers might have been down because it worked after an hour or so!!
Cheers!
Daz.
kelbizzle said:
Everyone one said to use the username [email protected] when it's actually wap.cingulargprs.com
Click to expand...
Click to collapse
I have ATT also and i use [email protected] and it works just fine for me.

After fr008 , no network signal

Hello
After I install FR008 , I LOST MY SIGNAL IN MY ARIA . I cann't even connect to the network at all . I keep getting no services or Limited services .
When i search Manually for an Operator I keep getting , the sim card can't be connected to ... .
HOW TO SOLVE THIS ISSUE ?
I have tried 2 radios .
1- liberty-radio47.41.35.10H_7.09.35.13-signed
2- liberty-radio47.54.35.20H_7.13.35.13-signed
HELO PLZ PLZ PLZ
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
maevro said:
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
Click to expand...
Click to collapse
it didn't work either on CM6.1.1
barisahmet said:
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
Click to expand...
Click to collapse
didn't work .
any other help ?
Do you have the cover on it?
jznomoney said:
Do you have the cover on it?
Click to expand...
Click to collapse
yes , i tried both way
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
dr.saad said:
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
Click to expand...
Click to collapse
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
DanGeorges said:
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
Click to expand...
Click to collapse
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
dr.saad said:
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
Click to expand...
Click to collapse
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
DanGeorges said:
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
Click to expand...
Click to collapse
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
dr.saad said:
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
Click to expand...
Click to collapse
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
DanGeorges said:
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
I just called STC and they said there is a network problem in USA .
IS it possible ??
dr.saad said:
I just called STC and they said there is a network problem in USA .
IS it possible ??
Click to expand...
Click to collapse
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
DanGeorges said:
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
i tried , didn't work
dr.saad said:
i tried , didn't work
Click to expand...
Click to collapse
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
DanGeorges said:
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
Click to expand...
Click to collapse
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
dr.saad said:
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
Click to expand...
Click to collapse
Ok...I think I'm understanding now. I didn't know you searched for networks and got the error message.
The error message "Your Sim Card doesn't Allow Connection to this Network" is a good indicator that the SIM Card is defective.
Try the following. If they don't work, try purchasing a new SIM card.
switch to Airplane mode and back again
go to Settings/Wireless & network/Mobile networks and check "Use only 2G networks."
Go to the dial pad and dial *#*4636#*#* and select Phone Information. Scroll to the end and choose "GSM only" in the drop-down box above "turn off radio"
Go to http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset and see if your phone has been reported lost or stolen and re-branded (I'm not sure where you got it, but it doesn't hurt to check).
If all else fails, I suggest getting a new SIM card from STC Mobile. Explain that it just stopped working and you need another one. They may charge you a small fee, but at least the phone will work.
Good luck,
Dan
It's working Now .
thanks

[Q] s4 telus no sim read issue?

I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
taylorleach said:
I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
Click to expand...
Click to collapse
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Gage_Hero said:
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Click to expand...
Click to collapse
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
taylorleach said:
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
Click to expand...
Click to collapse
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Gage_Hero said:
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Click to expand...
Click to collapse
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
taylorleach said:
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
Click to expand...
Click to collapse
So having further checked into the phone, the IMEI is blacklisted and reported lost or stolen.... That's why it worked at first and now does not!
Be careful buying used phones off Craigslist or anywhere I learned the hard way thank you for your time! :/

[Q] s5 G900v won't let me use tmobile sim?

This is the custom verizon version.
Is there any way to get around this or there hasn't been a way to use other sims on this phone?
I tried messing around with mobile type (GSM,etc) and nothing works. My tmobile sim card simply gets no signal.
rupok93 said:
This is the custom verizon version.
Is there any way to get around this or there hasn't been a way to use other sims on this phone?
I tried messing around with mobile type (GSM,etc) and nothing works. My tmobile sim card simply gets no signal.
Click to expand...
Click to collapse
You have to change the APN settings in Settings ->More Networks -> Mobile Networks -> Access Point Names.
jcollier said:
You have to change the APN settings in Settings ->More Networks -> Mobile Networks -> Access Point Names.
Click to expand...
Click to collapse
Nope, APN is used for data connection. OP's problem is no network registration.
I found the problem guys, the IMEI has been blacklisted, the phone is unlocked.
I got this phone cause its been in lost and found for 6 months at my hotel so we were gonna throw it out anyways.
What do I do now? I tried contacting tmobile but they can't unblock it for that.
vndnguyen said:
Nope, APN is used for data connection. OP's problem is no network registration.
Click to expand...
Click to collapse
You are right, my bad.
rupok93 said:
I found the problem guys, the IMEI has been blacklisted, the phone is unlocked.
I got this phone cause its been in lost and found for 6 months at my hotel so we were gonna throw it out anyways.
What do I do now? I tried contacting tmobile but they can't unblock it for that.
Click to expand...
Click to collapse
Besides having the original owner getting it removed from the blacklist through Verizon, nothing can be done.
There's a shared IMEI blacklist among all of the major U.S. carriers now, so if it's blacklisted on one, it's blacklisted on them all.
rupok93 said:
I found the problem guys, the IMEI has been blacklisted, the phone is unlocked.
I got this phone cause its been in lost and found for 6 months at my hotel so we were gonna throw it out anyways.
What do I do now? I tried contacting tmobile but they can't unblock it for that.
Click to expand...
Click to collapse
Sell it on Ebay, be honest and it will sell. It's still good overseas like India.
I'll buy it
I'll buy it off of you

Network problem

Hi.
I am having a problem with my network connectivity. I get the "Emergency calls only" message in the notification bar and I am unable to make or receive phone calls or messages. Wifi works though. When I restart my phone, I have connectivity for about 30 seconds before it disappears again. I have done a factory reset and upgraded to the marshmallow firmware, but nothing worked. My sim card works in another phone, but with another sim card in my P8, I get the same issues.
I am someone that always tries to fix something before throwing it away, but this repair might just be beyond my skills.
Does anybody know what the problem might be? Any assistance will be highly appreciated.
Thanks in advance
riaanvictor said:
Hi.
I am having a problem with my network connectivity. I get the "Emergency calls only" message in the notification bar and I am unable to make or receive phone calls or messages. Wifi works though. When I restart my phone, I have connectivity for about 30 seconds before it disappears again. I have done a factory reset and upgraded to the marshmallow firmware, but nothing worked. My sim card works in another phone, but with another sim card in my P8, I get the same issues.
I am someone that always tries to fix something before throwing it away, but this repair might just be beyond my skills.
Does anybody know what the problem might be? Any assistance will be highly appreciated.
Thanks in advance
Click to expand...
Click to collapse
new device?
silvano2 said:
new device?
Click to expand...
Click to collapse
No. I have had it for a few months and it was working perfectly until Friday.
And I also don't have a guarantee, as I am not the first owner of the phone.
riaanvictor said:
No. I have had it for a few months and it was working perfectly until Friday.
And I also don't have a guarantee, as I am not the first owner of the phone.
Click to expand...
Click to collapse
did you try to use another network? ex 2g or 3g?
silvano2 said:
did you try to use another network? ex 2g or 3g?
Click to expand...
Click to collapse
I did. I just found out that I have to take my phone for repairs. The sim card reader has apparently gone bad according to the local cellphone shop. But thanks for the assistance anyway.
riaanvictor said:
I did. I just found out that I have to take my phone for repairs. The sim card reader has apparently gone bad according to the local cellphone shop. But thanks for the assistance anyway.
Click to expand...
Click to collapse
take care mate
just get another new one..me i dont trust the repairs..wasted money

Categories

Resources