View call history in locked phone - Galaxy S 5 Q&A, Help & Troubleshooting

Hi All,
Can we retrieve the call history from a Samsung galaxy S5 (SM-I900H).
The phone actually belongs to a deceased person(a blood relative) and we want to see whats in the phone.
I have tried a few methods such as
invoking MyPhoneExplorer application from adb. (unable to share the exact link due to xda restriction.)
USB debugging is OFF so I could not proceed further.
The phone was booting and waiting for correct password on the login screen at that point of time.
Recently I tried another windows application called
"Wondershare Dr.Fone for Android".
It has a feature called Android Data Extraction, it tried to download some image to the phone. My bad that there was mis-match between the actualy device model(SM-900H) and the model selected in the Dr.Fone application(SM-900I).
The download was terminated in the middle and now the phone doesnt boot up. I am getting the below message when the device is switched on
"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
Can somebody please help in data extraction from the device.

Bumping the thread to get some response

seenudn said:
"Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
Click to expand...
Click to collapse
That part is easy (ish)
Youll need to download firmware for the device (I use fw.updato.com) and flash with Odin. (google/xda search)
Usually there's a 99.9% chance this will go fine without loosing the data on the phone, essentailly at this point, you kinda have to take the 0.01% chance of data loss, you wont get it any other way...
Wondershare's website list compatibility up to 5.0 for that device, id strongly recommend flashing the 5.0 OS, and not upgrading to 6.0.1 until after you are sorted.
As far as the data recovery, from there you are on your own, never used that soft ware, but the above will get you a booting device

Thank you so much Sam for replying.
Wish you a very happy new year !!
The current Android version on the device is Marshmallow (6.0.1).
I found a 5.0 firmware version for India region from fw updato website, but can you please suggest for the below queries.
Should I download all the 3 binaries (PDA, CSC, Phone) to the device?
If I download all the 3 binaries using odin, is there a good chance that the data will still be available?
Thank you in advance.

Related

[Guide] How To Update Samsung Galaxy Pro B7510 to JPKC4 2.2.2 Firmware

If you have recently purchased the latest SAMSUNG Galaxy Pro handset then we will see on how you can update to the latest firmware of Android 2.2.2 version from the current version of either 2.2.1 or even 2.2 Froyo version. There are many add-ons which have been included in this update of Froyo 2.2.2 version which we will see in the due course of this article. Please note that any one from any part of the World can proceed and update their device of SAMSUNG Galaxy Pro handset but the only condition being that you should ensure that your phone is not a network locked handset which means that your handset should not be network locked which means that in other words it should be SIM FREE. The simplest way to find whether the device is network locked or not then you can just find by a simply trick that is if you see any operator’s name on the phone then it’s a Network locked phone and this update is not for you guys. The reason being this update will or will not work on this phone is because all the network locked phones are only updated with the Operator as it has some dedicated applications. This all new update of SAMSUNG Galaxy Pro is dubbed as Froyo JPKC4 which we will look on how you can update with the same.
So, let’s proceed and see on what are the things which you will have to look out for before updating your phone as well as while updating your phone. So it’s highly recommended to follow the instructions carefully before proceeding to the update as if you don’t follow the instructions which are mentioned below then there is a high probability that you may even brick your phone and your phone may turn into an expensive paperweight after which your device may or may not become repairable or irreparable.
There are several improvements which have been done. Please note that there are no changes if you compare with the version of. Please note that many users keep repeatedly address the issue of NO INTERNET CONNECTION working after the firmware update, for all those i would like to say that since the firmware upgrade process will be undergone all the APN Settings which are responsible for the Internet access will be wiped and you will have to reconfigure them all to get an Internet access and in the same way you will also have to configure all the MMS settings to be able to send the MMS from your phone after the firmware update.Also, updating this firmware in any manner will not void the warranty or spoil the phone as long as you are following every single instruction which is mentioned below. Please note that in any manner that is in part or in whole we can’t be held responsible for anything and this firmware is not recommended for all those whose phones are network locked.
Pre requisites for Firmware update:
Please note that before proceeding to the updation of the Galaxy Pro, ensure that your phone is having the model number as Samsung Galaxy Pro B7510 and not any other similar looking phones as if you install with this firmware then some of the functionalities won’t run and could even lead to serious damage to your phone.
Ensure that all data which is present in your phone is backed up in your computer which can be done by using the Astro File Manager application. Also, you can manage all contacts by syncing all of them with the Gmail.
Next up ensure that you have removed the SIM card as well as the external SD cards if any in the phone,
After this, ensure that you keep some things like USB cable which you have got with your Galaxy S GT I9000 and also the Galaxy S device,
Most importantly you need to ensure that your phone has atleast75-80% of battery power left, this is just an advisory which if followed then you will not experience any difficulties as while updation of the device the battery consumption is at a maximum,
Ensure that your computer / laptop which runs on a XP, Vista or Windows 7 OS the firewall and other antivirus programs are disabled and also you should have admin privileges to download and install the software including the drivers and also along with this you will be requiring the USB port on your computer which supports USB 2.0.
(Optional) Many of the Galaxy Pro users have reported the problem that they are unable to get into the download mode which is the top most necessity for updating your device, so for all those we came up with a tutorial here, just follow the given instructions and you can easily fix the download mode and also the recovery mode bug. This procedure is only for those whose devices unable to get into the download mode and the recovery mode.
Please note that flashing with the firmwares doesn’t mean that you are ROOTING Galaxy Pro. If you have flashed with Voodoo Lag fixes then too you can easily flash your device with this firmware.
Ensure that you have closed the KIES completely and also disable any firewalls, antivirus if any. Be rest assured as all the files which are mentioned in this article are safe and virus free.
Procedure to install Froyo 2.2 in SAMSUNG Galaxy Pro :
First of all you will have to download the Froyo JPKC4 2.2 Zip file from here and need to unzip the same to get the files and also the flash tool Odin too will be contained in this. Please note that in the process of extraction, if you are prompted to enter any password then enter the password as “samfirmware.com” without the inverted comas. Preferably, extract to the desktop so that you can easily find the file for flashing it to your phone. Please note that you should not rename the file in any manner or else the files won’t be recognized by the flashing tool which is Odin in this case.
Now, after finishing the download you will have to now ensure that you are turning your phone off so that the download mode which is nothing but the safe mode is activated in your phone. After turning Off the phone, you will have to first push the “Q” button to enter in to the download mode which will look like as shown in the below screen shot. If you have successfully entered into the download mode then you will see a green screen which is shown below. Also, additionally note that if the device boots in the normal mode with the home screen then you will have to again switch off the device and retry the process and if despite retrying you are unable to get into download mode then you will have to fix the download mode error for your phone. You can see the download mode screen on how it looks like.
Now, after this you will have to connect the phone to the computer where you have downloaded and extracted the zip file from the above link. Please note that while connecting the USB cable you will have to make sure that the Odin software is open as mentioned and shown above, as soon as you connect the phone to the Odin, the ID COM block will turn yellow after which you will have to enter the files by clicking on the corresponding options as shown below,
BOOT – APBOOT_B7510JPKC4_CL968357_REV00_user_low_true.tar.md5,
Phone – MODEM_B7510JXKC2_REV00.tar.md5,
PDA – CODE_B7510JPKC4_CL968357_REV00_user_low_true.tar.md5,
CSC – CSC_B7510OJPKC2_CL951730_REV00_user_low_true.tar.md5,
As soon as you feed in the files, you will have to double check the same and then you will have to proceed and click on the “Start” option to start the firmware update process. After clicking on the start, you will see that the firmware will be installed in your phone within a time of not more than 5 minutes.
Now, you can see that the flashing process is being in process and you will have to make sure that you don’t interrupt the flashing process as this may be fatal for your phone. So, after few minutes of time you will see the Odin screen as shown below,
Now, that’s it as soon as you see that the above screen is shown in the Odin, you will have to wait for the home screen to see in the phone and there you go, you have now successfully installed the latest firmware of 2.3.3 Gingerbread for your Galaxy Gio Android phone. Now, after this you will have reset the phone just to ensure that all the cache data is erased which can be done by following the below step.
For checking on which firmware you are currently on, you will have to go to the Settings > About Phone> Firmware Version where you will find the version of Android OS where it will show 2.3.4. As you can see above that we have shown some of the images of latest Gingerbread update of 2.3.3. So, let us know if you face any sorts of issues as we will see to it that all issues are resolved. Alternatively, you can also dial *#1234# to check the version number.
for more details on Samsung Galaxy Pro do visit Galaxy Pro Blog
Thanks for full guide.My phone stopped suddenly during update process now it won't go to "Downloading mode" by pressing Q+power key any more.Is there any solution to this?
Please help.

[Q]HELP Samsung S4 not starting

Hi guys,
First thanks for all your help in advance.
My mobile yesterday started to give me error "Not registered on the network" every time I tried to do a phone call. After google-it apparently this is a common problem on the Samsung devices and following a tutorial on the link bellow I was able to root my mobile phone without any problem and following the tutorial on idroidspace I was able to try all the solutions as suggested
As a first option they told me to try using ARIZA patch, but when I ran it says that my model is not compatible. As second option they advice me to flash my modem, I have follow all the instructions but didn't work as well, I was still receiving the error when I tried to do a phone call.
Today I was looking to find the stock firmware (ROM) for my Samsung thinking that a reinstallation could work to solve the error, but after I installed the Kernel file using ODIN v3.07 my mobile is now saying "kernel is not seandroid enforcing" message and after that is not showing any image on the screen
I'm trying to turn my mobile using recovery mode but the same message shows up and the mobile is not turning on...I'm only able to turn the mobile on using the download mode...and ODIN is still detecting it
My Mobile is a Samsung S4 GT-I9505 XXUBMEA unlocked to all the networks from UK
Can you guys please help me? I probably have destroyed the phone already and seek for help to late. But can you guys help me?
Thanks
synosis said:
Hi guys,
First thanks for all your help in advance.
My mobile yesterday started to give me error "Not registered on the network" every time I tried to do a phone call. After google-it apparently this is a common problem on the Samsung devices and following a tutorial on the link bellow I was able to root my mobile phone without any problem and following the tutorial on idroidspace I was able to try all the solutions as suggested
As a first option they told me to try using ARIZA patch, but when I ran it says that my model is not compatible. As second option they advice me to flash my modem, I have follow all the instructions but didn't work as well, I was still receiving the error when I tried to do a phone call.
Today I was looking to find the stock firmware (ROM) for my Samsung thinking that a reinstallation could work to solve the error, but after I installed the Kernel file using ODIN v3.07 my mobile is now saying "kernel is not seandroid enforcing" message and after that is not showing any image on the screen
I'm trying to turn my mobile using recovery mode but the same message shows up and the mobile is not turning on...I'm only able to turn the mobile on using the download mode...and ODIN is still detecting it
My Mobile is a Samsung S4 GT-I9505 XXUBMEA unlocked to all the networks from UK
Can you guys please help me? I probably have destroyed the phone already and seek for help to late. But can you guys help me?
Thanks
Click to expand...
Click to collapse
You need to go to http://www.SamMobile.com and download the newest official stock
i9505 Odin flash firmware/rom and flash it.
Here is the firmware you need:
GT-I9505 United Kingdom (EE) 2013 November 4.3 I9505XXUEMJ8 I9505EVREMJ2
This is the latest official stock samsung jellybean 4.3 firmware for your phone.
This is the stock official firmware for your country and for your phone so it's NOT rooted.
You will have to create a new user account at SamMobile.com but it takes only a minute.
Good luck!
I'm downloading it now.
To install it I will need to use ODIN, right? Click on the button PDA and select the right? Just in case and for double checking
Also, do you think this will solve the error with the phone calls? And should I worry about the kernel message on the startup?
Thanks
is it possible to get root and recovery on these roms? no point if cant..............do i need downgrade then root and recovery?
yes. that is possible as that you will change knox warranty void to 0x1 i think.
hi guys,
I have managed to install the suggested firmware and now the mobile is turning on and I have the recovery mode back as well. The only problem is now the Wi-Fi doesn't work and the error is still there everytime that I try to do a phone call.
There is any suggestions? Do you guys think if I use a custom firmware instead of the stock one the problems will go away? Do you guys recommend any firmware for my device?
Open for any suggestions as I really don't know what can I do more...
Thanks
Hi guys,
I was just on the phone with Samsung support and they actually told me to look for an answer in the forums, and I will be surprised how much information can I find out here...
I'm writing a complain at the moment as the phone is not even 6 months old and I really don't know what to do to fix it
Any suggestion from your guys? I'm really out of options at the moment
Thanks,

[Q] problem with device

I know this isnt the right place for this thread, but i lost my other login credentials and had to start fresh, so Im posting here....
Device: SM-T230NU
Problem: I used a website outside of XDA to root my device. I followed the instructions precisely too, I than unplugged the device hoping that replugging and restarting odin would fix the problem i have/had as displayed by the picture. I than tried rebooting the device, and got this error message: Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Well I downloaded Kies 3, and much to my surpise I got an error message about the samsung galaxy tab 4 7.0 not being supported by Kies 3. I am now downloading Kies 2.6, so I can atleast get this device booting normally.
If you knew this was not the place to post, why did you post a question here? A play by play of your device root is not of much interest to anyone! I hope you got it fixed up anyway!
It's been fixed. I found an alternate DL site that had Odin in the package..I used ODIN to run cf_auto_root which created that firmware upgrade issue...I had to Odin firmware from the links I found on these forums...it's rooted now though

[Q] Revert Samsung Galaxy Grand Prime SM-G5030AZ back to stock Rom after Kingroot

Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
HammersmashDFCC said:
Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
Click to expand...
Click to collapse
Use super su, and un-root your phone with the option for un-root. Or just flash stock rom that's match your model.
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
HammersmashDFCC said:
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
Click to expand...
Click to collapse
here. just use odin to flash. and choose the correct version of your phone.
http://www.sammobile.com/firmwares/search/grand prime/
Thank you very much
I really appreciate you time and effort that you did.
Getting the stock firmware
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ?.
HammersmashDFCC said:
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ��.
Click to expand...
Click to collapse
Since your model is a dual with lte i guess you can use the 530h firmware. but i'm not sure.
My Model's Definite Firmware
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
HammersmashDFCC said:
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
Click to expand...
Click to collapse
I am facing the same challenge with my G530AZ model aswell. I am not even able to see my Network mode menu to change after realizing my device can not receive 3G signal only Edge. I located this menu after rooting to unlock my phone however it has completely vanished as I may put it. Any news on a compatible stock rom will be appreciated aswell.
Solution for reverting phone fully into stock (SM-G530AZ) & any other Samsung
I wasn't going to let Samsung Customer Service get away with not be able to give me info on how to get the code for emergency recovery mode using Samsung Kies. I got the Samsung Rep to tell me how to get the code in Kies all the time (in emergency recovery mode). Have the usb plugged in first without the phone connected to it. Then hold down the volume down key on your phone when it's OFF and after the volume down key is being held down, connect your phone to the USB while the Samsung Kies program is running. The code should show in Kies after that. Then go to the tools selection in Kies and click on the Recovery Mode option and you follow the further instructions. I didn't try this yet but I will very soon. I wrote this right after I got off the phone from the Samsung Rep. I really hope that this is a true method that works. If yes, cheers to all!
Sorry, can't be so trusting with Customer Service Rep of Samsung
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
sm-g530az
HammersmashDFCC said:
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
Click to expand...
Click to collapse
Any luck on flashing the sm-g530az. I try most of the firmware from sammobile. But no luck. And, sm-g5630az firmware is not in Sam Moblie.
Only solutions I can think of...
Earlier in this forum a member said that you can possibly use the 530h firmware, being that they are basically the same firmware as ours although he said he's not totally sure. If Kies 3 and the newer version of Kies (the name slipped my mind, but the message pops up anytime one installs Kies 3 asking if you want to download it) don't work because a message comes up saying that the phone doesn't support initializing, maybe what that member said is the only possible option for right now. But now I'm thinking that you can do anything to your phone which will be "normal" looking as far as for the things which the customer service reps look for see if the phone was tampered with which voids the warranty, in a repair center they can wipe all from the phone and put stock software. But the issue with that may be that the binaries that are on you phone now may cause your phone to get bricked being that their software uses different binaries. This is when they plug it in by them the phone need to load to 100% and if it stops in middle the phone is bricked. So they told me that there is that risk. If you can fool them into trying to do that flashing process on your phone because they seem to think that the warrantee is intact and it doesn't get bricked, you are good to go (I visited a Samsung repair center and found this out being that I had issues with them). But in your case that may or may not be possible . Good luck.
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
zomgitsanoob said:
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
did this work on the build g530az of5?
Cricket has not yet made lollipop available to me (I keep checking), so I have not been able to test it.
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
iseewhatudid said:
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
Click to expand...
Click to collapse
try again following those directions thoroughly, just worked for me earlier today, make sure you're on a good internet connection, and don't plug in the phone (which will be in download mode) until you absolutely have to. hope all goes well.
Thanks a million
zomgitsanoob said:
your instructions were slightly off. Here's what worked.
1) install kies 3. Do not plug in phone
2) go to tools -> firmware upgrade and initialisation in kies
3) device id = sm-g530az ; serial number is under battery
4) allow kies to download the firmware
5) place phone in odin mode/emergency download mode (hold vol dwn and home while powering on ) then plug in phone to computer via usb
6) allow kies to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) profit! After the phone restarts, it will take you through initial set up (like when you bought it)
you win!! Even the mobile data is set-up already!​
all your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
bonus::
about: Device status: Official
odin mode:
Current binaryfficial
system status: Official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
Optional:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
same exact issue
BXXCLISIVE said:
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
Click to expand...
Click to collapse
when i follow step 3 where i have to put in the model of the phone SM-G530AZ i enter it and it says please check model name and try again i see it says somthing about the serial number how is it supposed to be entered model name;serial number? becuse just using the model number doesnt get me passed anything :crying: :crying:

No "device initialization" tab on Smart Switch?!

So, newer versions of Samsung Smart Switch do not offer the option for "Device Initialization" anymore.
How can I do a similar procedure apart from an Odin stock image flash?
I tried Odin stock image flash, but could not get totally unrooted that way. And was hoping to get clean unroot by using Smart Switch.
Any way to get the Device Initialization done in Smart Switch? Or does anyone have the older Smart Switch install files?
Thanks!
http://www.filehorse.com/download-samsung-smart-switch/30860/
This one worked for me. Just don't update when you open it. Regardless of the pop up that says device initialization is no longer available, it is.
The device initialization function was removed in the latest version of Smart Switch because it was exploited too much for debranding.
Here's the official download link for the last version with device initialization function:
downloadcenter.samsung.com/content/SW/201706/20170601113339558/Smart_Switch_PC_Setup.exe
MrYoan said:
This one worked for me. Just don't update when you open it. Regardless of the pop up that says device initialization is no longer available, it is.
Click to expand...
Click to collapse
this help me a lot. thanks for the link:fingers-crossed:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks
Elektryx said:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks [/
It appears samsung has blocked it. Recent versions of smart switch automatically update to newest version and older versions installation always fails. I've tried many.
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Click to collapse
elv1503 said:
Elektryx said:
Thanks for the link to the version with initialise!
I downloaded it and tried to do the initialisation process but after putting in my details it said "SM-G935FD" does not support initialising?
Do you know another way to initialise other than flashing a stock rom in ODIN as so far every rom I've tried gets stuck in boot loops.
Any help would be greatly appreciated! Thanks [/
It appears samsung has blocked it. Recent versions of smart switch automatically update to newest version and older versions installation always fails. I've tried many.
Click to expand...
Click to collapse
Now I also get the error message, that my SM-G930F does not support initialising even though it worked before, so Samsung must have really blocked it. ODIN is the only way to do this now.
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Click to collapse
Samsung completely removed this feature... Cannot find fw on the server. This feature is over. The only way is ODIN or something paid. Restrictions, restrictions, restrictions everywhere......
This really sucks since Odin does not completely restore everything.
After having the bluetooth share problem come up on my phone due to max bluetooth connections (I managed to successfully root the phone and delete the entries to get it working again the last time on S5) I tried again to root my phone which was unsuccessful and messed it up. After trying a few times to get the correct ROM which is hard to get as theres nowhere official to get it from (that I know of) and downloading is slow. Now its in boot loop. Spent time for 3 days running to sort out this issue and now they've completely taken out the potential way to solve it. I guess on my next upgrade I'll look into other options, to think they haven't solved the bluetooth share issue after all this time I think is just crazy.
So why samsung is not focus on this issue and does not try to solve ....and in other side samsung kies say this device not supported and samsung smart switch says unsupported device so what is this ??both are made by samsung and this type of error faces many many users in the world and you can see a lots of video on you tube but there is no any appropriate answer
This move is absolutely against developers who try to use androids more than just what Samsung intends them to. Definitely not satisfied, it was my only way of recovery because my old backups don't work because of frequent updates.
Hey, got to this thread today, I'm just leaving my bit for other souls that come by... I had this same msg on my A9, tried the Smart Switch but no way... then I just started good and old Odin 3.13.3 and started the process: the device responded and accepted the flash !!!
FernandoK said:
Hey, got to this thread today, I'm just leaving my bit for other souls that come by... I had this same msg on my A9, tried the Smart Switch but no way... then I just started good and old Odin 3.13.3 and started the process: the device responded and accepted the flash !!!
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Click to collapse
Thanks!!!!, the same for an A50, SM-A505FN.
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Raisagvs said:
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Click to expand...
Click to collapse
Thanks,
this worked for me,
didn't know Odin still works
Raisagvs said:
No device "initialization" tab on Smart Switch? > BUT ODIN STILL WORKS
Hello everyone;
I found this thread a few hours ago, when I was trying to fix my Samsung phone.
I just want to confirm that flashing stock ROM with Odin works even if you have the "“An error has occurred while updating the device software. Use the emergency recovery function in the Smartswitch PC Software”" screen.
Click to expand...
Click to collapse
Can you teach me how to do that sir.
You can also try another Samsung application, if I remember correctly, many additional features have been added recently. https://www.huuq.net/samsung-flow-download-for-windows/

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