Yotaphone 2 reboots by itself after after the screen switches off. - YotaPhone

Hello
I have a Yotaphone 2 running android 5.0. I have a huge problem with the device which is, that the phone reboots automatically all by itself after the screen turns off. The screen timeout is set at 1 minute and once the screen goes off, the phone reboots! I don't know what the problem is but its making me crazy!
Note: The phone does not reboot if the screen doesn't turn off. So I changed the screen timeout to 30minutes. Also note that Wi-Fi doesn't start immediately. It doesn't even start most of the time and is stuck at "turning on"! And also, the phone isn't detecting my SIM Card!
Hope someone can solve my problem.

Wow, seems a lot of problems here. However you provided very few info about your phone.
1) Where did you buy it?
2) What have you done after you opened it, OTA? Which firmware was installed?
3) Have you tried factory reset by wiping data in the stock recovery? (Accessible with Vol+ and Power)
4) Have you tried to flash from scratch the RU .124 firmware with YotaFlasher?
5) The phone was behaving normally before or it's doing this as soon as you started using it?

I got the phone as a gift
TheArt. said:
Wow, seems a lot of problems here. However you provided very few info about your phone.
1) Where did you buy it?
2) What have you done after you opened it, OTA? Which firmware was installed?
3) Have you tried factory reset by wiping data in the stock recovery? (Accessible with Vol+ and Power)
4) Have you tried to flash from scratch the RU .124 firmware with YotaFlasher?
5) The phone was behaving normally before or it's doing this as soon as you started using it?
Click to expand...
Click to collapse
-The phone was a gift from "Aramex Company".
-Yes, I have factory reset it! Note: It wasn't possible to reset it from settings because it would always get stuck in "Shutting Down" phase and nothing would happen. So I hard reset it.
-I found something strange going on though. Whenever I reset it, It would restart (after the reset is over) and say that "ANDROID IS UPGRADED TO 5.0".
I think it is upgrading by itself to 5.0.
-No, I haven't tried any flashing.
-Yes, the phone was working fine for a while and then started behaving like this!
Cheers!
(Thank You for your support and attention by the way)

Video
Hello!
I have made a video showing what the problems are! Please give me your e-mail so that I can send you the "Dropbox" link to the video.
Thank You!

I think the first thing to do here is to flash a clean firmware (RU or EU) on your phone via YotaFlasher, search here on xda how, and then report back if it's happen again! Seems that the firmware it was shipped with wansn't so stable.

Flashed it!
TheArt. said:
I think the first thing to do here is to flash a clean firmware (RU or EU) on your phone via YotaFlasher, search here on xda how, and then report back if it's happen again! Seems that the firmware it was shipped with wansn't so stable.
Click to expand...
Click to collapse
Hey!
As you had prescribed, I flashed it! First I flashed it with Android 5.0.0-ME1.1.60 and after opening the phone I used it for a while and the phone was same as before flashing! There was no difference at all! The phone was restarting on turning screen off as usual, the WiFi wasn't turning on, and the SIM wasn't being recognized!
But then I flashed it with Android 4.4.3-S01-003-ME1.0.3.61a and the phone is still rebooting by itself upon switching the screen off and the WiFi problem still persists! The WiFi just simply won't turn on. It's stuck at "turning on"! The SIM isn't recognized either! Also, the phone is restarting from the inside now (It wasn't restarting before. I had to keep the power button pressed every time I wanted to restart)! But NOTE that the phone still cannot be just shut down, it can only be restarted!
I don't know what to do!
Cheers

can you please help me find 4.4.3-S01-003-ME1.0.3.61a firmware. i tried yotaflasher and i cant make the program work. it exits close itself. i couldnt find any firmware folder in yotadevices ftp too. can you help me found the spesific firmware please?

Why are you unable to make yotaflasher work
lgk350tr said:
can you please help me find 4.4.3-S01-003-ME1.0.3.61a firmware. i tried yotaflasher and i cant make the program work. it exits close itself. i couldnt find any firmware folder in yotadevices ftp too. can you help me found the spesific firmware please?
Click to expand...
Click to collapse
Hi lgk350tr,
Why are you unable to make yotaflasher work, it is a pretty simple application. Have you tried to see instruction videos on YouTube on how to use it? Instructions are also available on XDA Developers' website. ( https://forum.xda-developers.com/yotaphone-one/general/yota-flasher-download-t3480922 )
Don't hesitate to contact, for any problem!
Cheerio

Please help..................I spent 800 USD on this phone and I can't use it
Can someone freaking help me with my phone's problem, I have spent 800 US Dollars buying that phone, and I can't even use it! It has been 6 months since I opened this thread and no one has helped me yet!
PLEASE HELP..............................................................:crying::crying::crying:

akahomeacc said:
Can someone freaking help me with my phone's problem, I have spent 800 US Dollars buying that phone, and I can't even use it! It has been 6 months since I opened this thread and no one has helped me yet!
PLEASE HELP..............................................................:crying::crying::crying:
Click to expand...
Click to collapse
Try flashing the hybrid modem mentioned in the general guide (Part 2).
Try flashing 2 times before rebooting.
If nothing helps, you could try lineageos, @angelll123 made a lengthy guide how to that in the post quoted here , also check my comment.

Is this what you mean?
tomgaga said:
Try flashing the hybrid modem mentioned in the general guide (Part 2).
Try flashing 2 times before rebooting.
If nothing helps, you could try lineageos, @angelll123 made a lengthy guide how to that in the post quoted here , also check my comment.
Click to expand...
Click to collapse
I have attached a screenshot of the Yotaphone 2 General guide page, I want to know if you are referring to the text that I highlighted in the screenshot!
Thank You

I do experience similar issue, but only recently. I haven't done anything like flashing or upgrading my phone, it started by itself .
I am experiencing reboots whenever battery drops below about two thirds of its capacity. Also, charging and handling some load prevents this.
Note that my Yotaphone has both displays damaged. Still working though.

Related

Problems with update 2.3.4. My phone wont turn!!!

I tell you I unlock it first, then I had problems with some widgets and I learned some new updates.
Then, I made a backup with Sony_Ericsson_Backup_and_restore.
After searching, I root my phone with "GINGERBREAK" downloaded from the internet (GingerBreak-v1.20) and finally settled "Titanium Backup" to remove some applications from my operator, then install the CLOCKWORDMOD (do not know what for) and and finally I started to flash ...
After root, flashing with FlashTool_0.2.9.1.
I suggested steps for flashing and inserted this update: "LT15i_4.0.A.2.368_Generic Global", with "wiped ...", which is to delete everything and set it to zero ..
Normal work for me ... I sent version 2.3.2 to 2.3.3 (thinking I would send to 2.3.4). It was great ... Then I appeared a notice of samsung (on phone), to install version 2.3.4 (4.0.1.A.0.283 I think it was that number) and when it started to install warned me he was going to shut down, spent 6 or 7 minutes and not lit. I tried to turn it on and vibrated, then vibrate him again and try to turn rang again, but soon ...
Then I could not turn ...
Once this happened I was like crazy trying to fix the COMPANIOM, but nothing ...
I flash again, this time with this "LT15i_4.0.2.A.0.42_ (1247-1041). Ftf" but did not recognize the flashtool as the first time coming out of the mobile code when you open the program loads and displays the model number of the phone, it did not appear.
Finally, press flash and began. (To this already, before, try reinstalling the Global LT15i_4.0.A.2.368_Generic where my computer does not recognize, nor giving flash, just not recognized out in red letters)
When flashing with the latest LT15i_4.0.2.A.0.42_ (1247-1041). Ftf, the normal flashing until the end. But my phone just did not work. The light that was on the side of my phone was green ...
I sent a technician and he said he could not ....=/
I hope you can help and serve as a case to be resolved.
Thank you very much, good luck!
With bootloader unlocked by other methods different to setool one you will get bricked after try to install an OTA update
In order to get phone back to life just flash this with flashtool
http://www.mediafire.com/download.php?v4d3jdf136ymaxr
If you are interested in fix that annoying problem with ota update check this thread
http://forum.xda-developers.com/showthread.php?t=1126358
Greetings
ozfred said:
.... then install the CLOCKWORDMOD (do not know what for) ......
Click to expand...
Click to collapse
Lol dude, don't install things if you don't know what are those for
But i did it...u_U! So, now?

Note 4 (SM-N910F) Bricked

Hello there,
I've spent my entire day trying to fix my Galaxy Note 4 (SM-N910F), without much success.
So what happened was that the phone would occasionally freeze, turn it's self off and reboot into download mode and say that it wasn't able to boot normally. But it usually just booted after pulling the battery.
So I thought I would just try to install the stock firmware(4.4) and go from there. And that worked fine (eventually) but the problem remained.
Why not try again, I foolishly thought. So I tried to download a more recent firmware(6.0), but it wouldn't install completely. It got stuck in Odin around half, saying: "FAIL!(WRITE)". Tried again using the older firmware(4.4), but the same result.
Now whenever I try to turn on the phone it immediately jumps to download mode saying that something went wrong while installing the firmware.
I have done a couple of things to try and resolve this issue:
- I have tried to flash BL,CP,AP and Pit from a recovery firmware without much luck.
- I have tried using Odin 3.09 and 3.11.1
There was one thing that kinda helped once, which was flashing twrp and all of a sudden it worked and actually turned on. But genius me decided that I had to try again and update to the newest version. Which wasn't really smart because again the flashing of the firmware failed.
If anyone could please help me out. I have spent nearly two days trying to fix this darn thing. I really just want it fixed
Have you referred this thread :
https://forum.xda-developers.com/showthread.php?t=3488114
Reporting Via N910G
yashthemw said:
Have you referred this thread :
https://forum.xda-developers.com/showthread.php?t=3488114
Reporting Via N910G
Click to expand...
Click to collapse
I hadn't, I google searched multiple times for such a topic, but didn't find any.
Besides using the SD card to flash the firmware I had already tried what was listed there.
But for the sake of it, I tried again. For some reason, this time it did work!
Many thanks for the tip!
I'm just left with one question, the recovery firmware you provided in the topic is german, but I have a Dutch phone. Will that create any issue's with network connectivity?
SmileyFace said:
I hadn't, I google searched multiple times for such a topic, but didn't find any.
Besides using the SD card to flash the firmware I had already tried what was listed there.
But for the sake of it, I tried again. For some reason, this time it did work!
Many thanks for the tip!
I'm just left with one question, the recovery firmware you provided in the topic is german, but I have a Dutch phone. Will that create any issue's with network connectivity?
Click to expand...
Click to collapse
First, flash that recovery firmware, once your device starts working normal, flash your region specific stock rom from sammobile.
Reporting Via N910G
Thank you so much for your help. I tried to see if the initial problem was resolved, but it still isn't. The phone sometimes doesn't boot and goes straight into download mode. I'm starting to think that it's a hardware issue, but I'm not sure. Any ideas?
SmileyFace said:
Thank you so much for your help. I tried to see if the initial problem was resolved, but it still isn't. The phone sometimes doesn't boot and goes straight into download mode. I'm starting to think that it's a hardware issue, but I'm not sure. Any ideas?
Click to expand...
Click to collapse
Must be hardware.
Anyway, i would do this
- flash twrp for Note 4 (look for it) from odin
- fladh rom from twrp (not from odin)
Sent from this galaxy

Custom binary blocked by frp? Help

Hi guys, got problem with my s7 edge.
It started when i was using google chrome browser.. when i tried to login a site, that website or the app kinda freezed.
I couldn't press back or home. So i did old way, by holding the power button.
After my phone is shut, i reopen by holding the power button. Then i see the red text message on the left corner on the boot screen.
Now i can't power the phone up anymore or even charge it???
it doesn't open up. Getting scared if it died. Any clue's why dis happen? Need help.
It died. Nothing you can do.
AndrOmega said:
It died. Nothing you can do.
Click to expand...
Click to collapse
Oh well, it is in reparation.
Don't listen to that douche. Check out updato.com to download the latest stock firmware package for your phone, and flash it with Odin. Just type "Odin v3.12.3" into Google and download it, the rest is pretty straight forward. Your phone is definitely not dead... it's amazing how easy it is to fix these problems and at the same time moderately depressing how useless posts like the one above yours seem to be what somebody would take the time to respond with instead of an actual solution to yours, and who knows how many hundreds of others', relatively minor technical difficulty.
Pro tip: If you want to try and keep your data/pictures/messages etc., try and flash the *CSC_HOME*.tar.md5 package for the CSC section as opposed to the plain-Jane *CSC*.tar.md5, it will preserve your userdata.
Yea dont listen do that dochebag. I got EXACT same error yesterday because I just opened Download Mode and did no mods at all. When I rebooted it gave me this error at doesnt boots. I have given it do the dealer to get it fixed. My phone was already moded to change single sim to dual mode. It was G935S BTW. I factory reset it but it didn't help so dont bother, try what rick said to perhaps save data if you want? But it can be fixed by flashing stock firmware, I just don't wanted to do because my internet sucks and I dont wanted to kill it as I am new to this device, bought 4 days back. Gl to you!

Boot help Galaxy S7 Edge

Folks I initially tried to root my phone *SM-G935F* using Odin and a CF hero2lte file. The flashing was all good to go with a green pass. Then upon rebooting the phone got stuck on the Samsung logo boot screen with red words at the top that said **Recovery Is Not Seandroid Enforcing**. This being the case all I was able to get into was (Download Mode). I tried to do the samething a few times and gave up after no successful attempts and the phone not being able to successfully reboot.
Fast forward to present I downloaded the phone's firmware which was a zip that contained 4 files (5 total actually because there was another CS file in the event that you wanted to preserve your data etc.). I loaded all of the files in Odin and made an attempt to flash the phone again however it got stuck on *System* and never go to Green *Pass*. So I figured I would try it a couple of more times in case Odin or something just got hung up on the first try. Any how that wasn't the case.
Now with the above being said what did change is when I would try to reboot into *Download Mode* again it said something along the lines of Emergency Smart Switch Recover. I downloaded Smart Switch onto my computer and went through the specific steps to try to Recover the phone using Smart Switch. Now after it was all done I got to the blue screen with the Android and it said *Erasing...* then the phone booted up and its now stuck at the Samsung animation screen. This being said as of current I can now access *Download Mode* and also boot into the black screen or *Recovery Mode* I think its called where I can reboot the phone through a bootloader, power off, factory data wipe / reset, etc etc.
The above being said I have tried the factory reset / wipe. The reboot in bootloader, reboot phone, all with no success.
Also would like to add that before doing all of the above I forgot to tick *USB Debugging* in Developers Mode when the phone was in its normal state. I must also mention that all of this was a first for me and I looked at doing so to try and recover lost data on my phone. Also wanna add that I am not too familiar with ADB or twrp or how to mess with any of that stuff given the limited access I have to my device because it can no longer bootup like it normally would.
I'm currently at a lost of words as to what I can do next as I am out of ideas and could really use some help. I would also be more than happy to donate a little to anyone who is able to help me boot my phone back up and get things back to normal.
Any and all help would be greatly appreciated.
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
Bro would you tell pls , what you did to restore. Thanks
shah22 said:
Bro would you tell pls , what you did to restore. Thanks
Click to expand...
Click to collapse
After me not being successful with the root or with flashing the stock OEM firmware using Odin the phone would get hung up in download mode and the only difference when it would go into download mode it would say to use SmartSwitch Emergency Recover which is what was used and that fixed the issue and the phone rebooted completely fine.
However the above being said I honestly still feel the phone has some small minor issues that I did try to resolve all with no luck. First off when loading to my home screen the icons, and clock, etc etc take about 2 or 3 seconds longer for them to appear on screen than it used like when the phone was new out of the box.
Other thing to note is for some odd reason this issue was thought to be worked out by just booting into recovery mode and doing a factory reset from there, wiping the cache, etc etc. Well this also didn't solve the issue and for some odd reason when performing this the phone didn't reboot on its own.
Basically how it should be normally is after you select that you want to do a factory reset, wipe cache, etc etc, the phone should normally reboot and go through the entire process by itself, however this was not the case. The phone instead went back to the recovery screen and I had to select reboot rather than it normally rebooting on its own.
I've honestly given up on things and given that it is in working order with just a few small minor hiccups I've decided to give the phone to a family member which they plan to use as trade-in credit towards a new Galaxy Note 8.
That being said I will always have a soft spot for the S7 Edge being it was my first smartphone after I had bought a Sony Xperia Z during the same year but returned it the day after because what was to me being poor quality of the Sony phone.
Hmm, looks strange bro , your phone didnt worked after flashing stock rom with odin , and this is the last resort , but you said it was normal before you tried to root , so i guess it was still a software issue other than some hardware problem due to software , but anyways wish you good luck in future , another thing is that my s7 edge has also a very poor build quality , has front camera issues , paint peeling around usb port , wifi issue and high battery degradation , but that happens i guess with today's phones
The version of Odin I used was v3.10.6. I had tried the most current version and a few others, and from the get go for whatever reason this was the only version that would actually pickup the phone being added. Well wait hold on a second the other version would say added when the phone was in but when hitting start nothing would happen, even after waiting an extensive amount of time, also note that the com was highlighted that blue ish color indicating the phone was being recognized by Odin but once again for some odd reason it was only version v3.10.6 that carried out the process of my root attempt and also the attempt I made flashing the original firmware on it.
As for quality the phone had no paint chip or peeling, neither the silver aluminum frame around it either. The build quality was beautiful and up to par with mine. I had a soft spot for my S7 Edge also because it was in the white color which at the time of purchasing was a bit more scarce than the other colors. I purchased the phone from an Amazon.com seller, and during that time I also purchased 2 others from other Amazon sellers but returned those because they had carrier animations for them that were Band LTE or Brand LTE, whatever its called.
This one had no carrier animation upon boot and turned out to be a UK Nougat model. Haven't really seen or came across another one since that would be from a trusted seller or source. Nowadays you never know what you're getting both on eBay and Amazon from these third party sellers.
Yeah thats really strange with odin , its good that you dont have quality issues which struck heavily on me , but yes everyone should be quite careful when ordering online and only should do with trusted resellers
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
vini3237 said:
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
Click to expand...
Click to collapse
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Hydranize said:
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Click to expand...
Click to collapse
Phone is SM-G935FD
I do not know what caused it, I already got the celuar so, in status it says Custom.
I already tried to blink for odin 3 different Stocks and the same thing continues.
When I got it it could not access the recovery mode, only the download mode was accessible, after flashing the Brazilian Stock 6.0.1 I was able to access recovery mode.
The phone turns on, and hangs at boot, Samsung logo, restarts and stays in infinite looping.
Can it be Hardware?
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Hydranize said:
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Click to expand...
Click to collapse
Ok now i think what was the problem , you didnt enabled usb debugging , and for flashing with odin its a must ! , for guys who want to flash firmware using odin .. please enable usb debugging in developer options or you will have much issues and may also brick your phone , so if you dont want to enable usb debugging or developer options , just use samsung smart switch on pc to flash your firmware.
Yeah that was my issue was I had OEM Unlock checked off and one other thing in Developer Options and forgot to enable USB Debugging leaving me stuck in the process when the phone couldn't reboot normally after the flash attempts. But yeah SmartSwitch Emergency Recovery should definitely be able to fix and resolve the issue if the phone can't reboot normally.

Original P9 lite: it acts crazy and restarts, then the battery is drained

Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
papersing said:
Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
Click to expand...
Click to collapse
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Dadditz said:
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Click to expand...
Click to collapse
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
papersing said:
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
Click to expand...
Click to collapse
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Dadditz said:
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Click to expand...
Click to collapse
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
papersing said:
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
Click to expand...
Click to collapse
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Dadditz said:
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Click to expand...
Click to collapse
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
papersing said:
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
Click to expand...
Click to collapse
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Dadditz said:
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Click to expand...
Click to collapse
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
papersing said:
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
Click to expand...
Click to collapse
Ah yes, the e-recovery mode ... :cyclops:
I had assumed you had already tried it, hence the suggestion for using FF ...
So if after re-installing the software nothing has substantially changed,
then it would be something related to the hardware, honestly I can't tell you.
You could try to bring it to this service point or to a trusted person,
maybe a friend who deals with mobile devices.
Or maybe the time has simply come to replace it with another,
anyway I wish you good luck ...
Cheers

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