Flashlight camera flash issues. - LG V20 Questions & Answers

I have the LG V20 (vs995, Verizon). My flashlight stopped working. As did the flash for my camera. So I was like ok, I'll reboot. And I did.
After the reboot, the camera flash worked for the first photo. Then it doesn't turn on until I reboot again. And it won't turn on when I use the flashlight. It's the same result with 3rd party flashlight and camera apps too.
Has anyone else had this issue and more importantly if you have, how did you solve it?
Also, I have not updated the system software ever...
Sent from my VS995 using XDA-Developers mobile app

Yup, same issue here. After the 13a system update (January 2017), the flashlight/flash stopped working. If I restart the V20, the flashlight will work -- precisely once. After the first use, it stops working again. Since the flashlight app (the LG V20 onboard app) works ONCE with a restart, this strikes me as most likely a 'droid software bug related to the V20. Anyone over at LG paying attention to this annoying bug?

V20guy said:
Yup, same issue here. After the 13a system update (January 2017), the flashlight/flash stopped working. If I restart the V20, the flashlight will work -- precisely once. After the first use, it stops working again. Since the flashlight app (the LG V20 onboard app) works ONCE with a restart, this strikes me as most likely a 'droid software bug related to the V20. Anyone over at LG paying attention to this annoying bug?
Click to expand...
Click to collapse
Try this:
In settings/apps select the camera. Force stop it. Then select storage. Clear data. This should clear cache also.
Shut the phone down. Pull battery. Put battery back in and reboot.
This has worked on other phones.

androiddiego said:
Try this:
In settings/apps select the camera. Force stop it. Then select storage. Clear data. This should clear cache also.
Shut the phone down. Pull battery. Put battery back in and reboot.
This has worked on other phones.
Click to expand...
Click to collapse
Thanks, but no joy. Forced stop to Camera; cleared data/cache. Powered LGV20 off, pulled battery. Reinserted battery, restarted. SAME RESULT. Flashlight worked ONCE. Then stopped working.
FYI, the bloom is really off what I thought would be a great phone. The speakers on the first one (from Verizon) blew up completely after the attempted and failed install of the 'droid 13a "security" update. I had the phone for not more than 90 days. Opted to replace it with a certified reconditioned LG V20 under warranty replacement. Now the flash and flashlight have failed due to 'droid update bugs after maybe 2 weeks. Nothing (!!) should be this complicated. Now what? Replacement phone #2?

V20guy said:
Thanks, but no joy. Forced stop to Camera; cleared data/cache. Powered LGV20 off, pulled battery. Reinserted battery, restarted. SAME RESULT. Flashlight worked ONCE. Then stopped working.
FYI, the bloom is really off what I thought would be a great phone. The speakers on the first one (from Verizon) blew up completely after the attempted and failed install of the 'droid 13a "security" update. I had the phone for not more than 90 days. Opted to replace it with a certified reconditioned LG V20 under warranty replacement. Now the flash and flashlight have failed due to 'droid update bugs after maybe 2 weeks. Nothing (!!) should be this complicated. Now what? Replacement phone #2?
Click to expand...
Click to collapse
Sounds like a Verizon issue possibly. I'm on TMO and haven't heard of anyone having this problem. And the OP is on Verizon also.

Verizon is known to screw up updates when they add their own stuff and it breaks other stuff . I remember when the HTC thunderbolt got an update and people who took it would get random reboots I believe. Call Verizon and ask for one of their tech people and talk with them about the issue. Then hopefully they can get Verizon programmers to come out with a patch. I would just wait as getting another phone won't fix the issue.
Sent from my LG-H910 using Tapatalk

same my phone is LG V20 (H910) AT&T
my phone is LG V20 (H910) AT&T .After the reboot, the camera flash worked for the first photo. Then it doesn't turn on.the flashlight/flash stopped working. until I reboot again. Very crazy. until today still like this. also I restart fastoary .but same same flash only working one time .who can help me how to do. thanks.
Gravemoss42 said:
I have the LG V20 (vs995, Verizon). My flashlight stopped working. As did the flash for my camera. So I was like ok, I'll reboot. And I did.
After the reboot, the camera flash worked for the first photo. Then it doesn't turn on until I reboot again. And it won't turn on when I use the flashlight. It's the same result with 3rd party flashlight and camera apps too.
Has anyone else had this issue and more importantly if you have, how did you solve it?
Also, I have not updated the system software ever...
Click to expand...
Click to collapse

I'm having same issue ... But my flashlight does work
...just tapped out with a thumb or 2, please don't mind the abbreviations and grammatical faults.

Guys, I had the same issue on a US996, but I returned it and got an H990DS, it's easier. But you could also try flashing a new KDZ.

Resolved... Go to settings, application manager, camera, press turn off, then click storage, clear all storage. This should fix it.
...just tapped out with a thumb or 2, please don't mind the abbreviations and grammatical faults.

filmerz said:
Resolved... Go to settings, application manager, camera, press turn off, then click storage, clear all storage. This should fix it.
...just tapped out with a thumb or 2, please don't mind the abbreviations and grammatical faults.
Click to expand...
Click to collapse
I have the same v20 variant and problem but your solution didnt work theres no problem when using third camera apps though, and i realize the flash doesnt work when i use the narrow lens only

Hello. I got exact same issue with my LG V20 VS995. The flashlight only works once after restart, no matter if you using camera or just flashlight. I've tried with factory reset, camera data clean up, even firmware downgrade but the problem is still there. Did you find any solution?

LG V20 Flashlifght after oreo not working
After I read all comment and i have tried everything....
No solution yet...

Related

[Q] Camera crashing?

Whenever I open up my camera app it will work once or twice and then crash. Only fixed by a reboot and then like i said it will only work a few times. Has any one else experienced this, or am I just lucky?
My camera has been having issues as well. Mine randomly will only display a black screen and will not do anything. I have read that its a shutter issue but my shutter is not stuck. Others have said that the geotagging causes this "black screen" issue and turning it off and rebooting will fix it but that has no effect either. factory resets, data wipes, etc does nothing to fix this. This has been going on randomly for a few months now so I am stummped. Verizon told me that update they pushed a few months ago would fix it but apparently that was useless info too. Anyone have any other options or possible fixes???
Same issue here
Sent from my DROIDX using Tapatalk
Hopefully Verizon and moto will do what they normally do and get a list of all the bugs, then push out an update for them. It's starting to irritate me.
My camera app hasn't crashed any, but I do randomly get blank photos since upgrading. Noticed a couple of plain black ones in my gallery last night that weren't blank in the camera review...

[Q] Camera does not work after the last update

Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
also tried factory reset
I also did a factory reset and the camera will not work. Only a black screen.
havrek said:
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
Click to expand...
Click to collapse
I'm starting to think this may be a hardware problem..
havrek said:
I'm starting to think this may be a hardware problem..
Click to expand...
Click to collapse
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
GeorgeP said:
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
Click to expand...
Click to collapse
when you say hard reset is that the same thing as restoring to factory defaults?
havrek said:
when you say hard reset is that the same thing as restoring to factory defaults?
Click to expand...
Click to collapse
Yes. I went into Settings>Accounts>Backup and reset>Factory data reset
Hardware or Software
So far I've done the hard reset twice via the hardware buttons and once from the software. I'm still puzzled if this is hardware or software. I read that the july update had new camera firmware and that is when my problem started. But since everyone is not having this problem I would guess it isn't a widespread. Still not sure if it is hardware or software. Which I could re-apply that July ROM again to see if that fixes it.

[Q] Knock-On & Pull Down Nav Menu Problems

Hey guys,
In the last two weeks i've noticed that my Knock On feature stopped working completely. It will Knock Off but it will not knock on. Also, my pull down notification menu will have issues. i will start to pull down and it will "catch" and then stop. It appears to pull down still as long as I stop at the spot it is having problem.
I am running Scott's Clean ROM with no other Mods. Uninstalled all apps since the problem, still nothing. Also, I have tried wiping cache and davlik cache. Still nothing.
Any one else having this issues or a solution? Thanks!
BUMP
ThKA said:
Hey guys,
In the last two weeks i've noticed that my Knock On feature stopped working completely. It will Knock Off but it will not knock on. Also, my pull down notification menu will have issues. i will start to pull down and it will "catch" and then stop. It appears to pull down still as long as I stop at the spot it is having problem.
I am running Scott's Clean ROM with no other Mods. Uninstalled all apps since the problem, still nothing. Also, I have tried wiping cache and davlik cache. Still nothing.
Any one else having this issues or a solution? Thanks!
Click to expand...
Click to collapse
Yeah I have that problem, I had to send my phone to LG for repair.I'm due to get it back this week.
Sounds like a hardware problem to me.
I received my phone back on Saturday, on the return docs it just said 'replaced touch screen'. It's working fine but I'm surprised they replaced the screen, I expected it to be a software issue to be honest.
Had the same issue att sent me a new one
Sent from my LG-D800 using XDA Premium 4 mobile app
This just started happening for me too. It's a bar across the screen near the top, which happens to be in line with the power button on back. Considering the knock on stops working, and it being right in line with the power button I feel like it would be software related, but updating to Kit Kat / factory reset did nothing for me. Also I did nothing to my phone to suddenly cause a hardware failure. Hopefully LG is trying to resolve. I am giving it a couple weeks before I try a warranty repair -- a friend of mine had the same issue and it suddenly went away.
I had the same issue for a day then and went away and now its back again.
I don't know if that is hardware or software issue.
Anyone got some info about it? I don't got any warranty so I would like to know more about this issue before paying for screen replacement.

Fixing Screen Rotation Problem after 5.0 upgrade

Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
kprice8 said:
Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
Click to expand...
Click to collapse
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
I finally got home and wiped my phone. I flashed KitKat, re-rooted and then upgraded to Lollipop again. I did a clean install this time and have been slowly adding my apps from the play store and restoring data from Titanium Backup. I have modified my platform.xml for TiBu, installed AdAway and started freezing SDM & KNOX one at a time. So far so good. Let's hope it stays that way. I haven't done any debloating yet.
elliwigy said:
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea. I flashed Muniz myself, and idk why it won't work.. Weird.
Shouldn't I be able to do a Backup with TiBu and "Factory Reset" to see if it will work?
lickwid said:
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
Click to expand...
Click to collapse
Same happened to me. I only debloated the verizon stuff and google play movies, books, play music, newstand, hangouts, google+, and nfl mobile. I even cleared davik after but Screen rotation stops working.
I reinstalled the rom again and screen rotation is working again. This time i just froze all the apps listed above with titanium backup and screen rotation is working now. I am afraid to debloat now. I even changed the boot and shutdown animation and shut off start up sound and camera shutter sounds and screen rotation still working
Used to debloat all the same stuff in kit kat. Not sure what the issue is as none of that stuff is OS related so not sure why it affecting the screen rotation.
----------------------------------------------------------
Update!!!!
reinstalled lollipop and used jrkruse debloat zip and screen rotation working and rom is debloated now!
I am on 4.4.4 NK7 and screen rotation isnt working. I debloated too fast to track which one disabled screen rotation.
Stock unrooted and no screen rotation
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
edemitch said:
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
Click to expand...
Click to collapse
So I spoke too soon. This worked for a little while and now the screen doesn't rotate again
No screen rotation
Same here after debloating. I noticed you can still rotate the screen in the camera app. I suppose it has nothing to do with the tethering Addon. I also read somewhere that many people without root have been experiencing problems with contacts crashing, so that issue has nothing to do with the process of keeping root. I'm just putting some things out there. I'm not an expert, but root savvy. it has to do with debloating. I'll reroot and debloat one item at a time. Also, what is jrkruse?
I've pretty much established it's a glitch in the lollipop update. My gyro and accelerometer stopped working shortly after I updated. I did a factory reset with no luck, so I odin'd back to 4.4. Gyro working. I go through the updates again and all was good until I got the lollipop update again.
So, I went ahead and rooted and installed a rom based on 5.0. Gyro worked for one day, then crapped out again. I know it's the sensors because I used galaxy tools to test them.
Hopefully it'll annoy one of the amazing dev 's around here and we'll get a fix. After VZW released 2 updates in a week, we all know they won't be in a hurry to fix it.
Same here went back to 4.4 everything works. My Co workers have stock 5.0 and the accell works fine. On a side note my 4.4 rooted s5 is smoother and snapper.
Ok... well, another month has gone by... the bloatware and Stock Lollipop on my Verizon G5 has been getting on my nerves lately...
It seems that Lollipop has serious issues with causing the Battery to overheat and drain too fast. I dealt with these... I got the Lollipop upgrade when it was rolled out, and got the phone a year ago... never rooted it...
So when this screen rotation started last week, I figured it was time to root and use a rom. I ASSUMED it was related to the update... so after doing the research...and downloading an Odin that infected my primary desktop with a nasty virus... I tried to factory reset in recovery mode. This fixed all my problems.. however now, 20hrs later my screen has stopped rotating again... I did debloat some last night and no issues when I went to bed with screen rotation... now tho... Its gone... both the button in the pull down menu and in my settings is telling me that screen rotation is ON... bUT I have nothing working... except my poker game that loads landscape by default...
If there is no fix for this problem.. I will be forced to Odin back, root this phone and then use a rom, just don't have the time for it again.... any ideas? Anyone? Anyone?
Having the same problem after updating. Rotation works in the camera app but nothing else. Any luck finding a solution?
My experience
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
S5 Screen will not rotate
I have the 'exact' same issue with my S5 after updating to 5.0.
- Boot into Safe Mode > Screen rotation not working
- Boot out of Safe Mode > Screen rotation will work until I turn off the screen or it times out..!
I can reproduce this scenario easily and every time. This is definitely a s/w bug.
ARE THE DEVELOPERS EVER GOING TO FIX THIS..? Very frustrating that there are so many issues with Android lately. I've always been an Android fan/user.
Maybe the iPhone is looking good right now
Buffalones said:
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
Click to expand...
Click to collapse
Suddenly have no auto-rotation too. Any ideas - how to fix?
Any solution? I have not auto rotation too. Plis help
Me, too. I wish i knew enough to fix this issue. I have contacted both Verizon and Samsung. Verizon said safe mode, factory data reset, sorry we can't help.
Second verizon guy said try the usb recovery tool. Says it goes deeper than factory reset as it pulls some of the latest OS files from Samsung (i don't know if this is true or not) I will try that tonight.
Samsung offered to replace the motherboard. Sounds like this will be futile as it isn't a hardware issue.
The struggle is real.
I was fortunately able to resolve my issue with a battery pull and restart. Might be coincidence, but the rotation issue started a few weeks after I got a wallet case for the phone. It may be a long shot, but could the magnetic latch on the phone case be a possible culprit to the gyroscope going out?

In Call Proximity sensor Bug!!

Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
In a few times the tempered glass interfere with the proximity sensor, I had this bug on P8 Lite, try removing the glass and tell us what happen...
Enviado desde mi Moto G (4) mediante Tapatalk
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
yes ..i also have same issue...and also glass is applied it it have proper cuts so i dnt think its a,glass issue.its sftware problom,hope moto fix it.
moto g4 plus proximity sensor issue fixed
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
Send your phones photo...
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
abhijeet11coep said:
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
Click to expand...
Click to collapse
Have you unlocked the bootloader?if yes then try reflashing the stock rom ,i had similar issue my phone would freeze for 5min after boot etc,but after reflashing the rom it solved the issue.(ONLY IF UNLOCKED BOOTLOADER,IF NOT UNLOCKED I WOULD NOT RECOMMEND TO UNLOCK BECAUSE THERE ARE HELL LOT OF ISSUES WOTH THIS PHONE)
Hi . I am using the 32GB version of Moto G4 plus.
I have also faced a similar problem when proximity sensor wont work and screen goes dark during the call.
Need to wait till person on other side disconnects .
which app was creating problem for u if u can pls tell??
nitisharnold said:
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------------------
uninstalling which app solved the issue??
Im using MotoG4 plus (India). I can confirm that even after removing temper glass, problem persists. This is surely a software issue. Thinking of rooting and flashing a custom ROM now.

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