I have switched to a new device and no longer use this phone but i see many others facing this issue as well so I am keeping this thread open, please do not message me regarding the solution to this issue cause all i did to get out of this mess was getting a new phone.
Hello !
Due to some error while flashing stock rom on Moto G4 Plus XT-1643 my Moto G4 Plus has changed into Moto G4 but the model no shown in the "About Phone" section is correct.
I have lost one Imei no. fingerprint option is no where sim or mobile network doesn't work other than that the phone is fully functional(WiFi,Camers,Audio etc)
There are multiple threads on the same issue but no solution is available I would be highly grateful if anyone could find out any solution to this issue.
P.S : I have tried flashing multiple ROMs available on the forum specific to XT-1643 i.e Indian Version
Also I flashed the OTA file for the Android 7.0 Soak Test due to which I cannot relock the bootloader.
I am currently on Stock Marshmallow 6.0.1 139-63 Rooted&TWRP installed
The phone is basically an iPod without fingerprint sensor
I had the same issue. I relocked the bootloader and sent to service center. They flashed the original firmware. Stock roms roaming here are not exactly stock roms.
this happened to my phone (1640 - brazilian moto g 4 plus), and I tried every single rom out there for moto g 4 plus, and it is only identified as Moto G 4, without fingerprint or any modem activity.
i still cannot recover previous bootloader, because it don't downgrade bootloader version. nothing worked for me so far.
i'll be watching this thread to see if anyone comes with any alternative.
sabithmk said:
I had the same issue. I relocked the bootloader and sent to service center. They flashed the original firmware. Stock roms roaming here are not exactly stock roms.
Click to expand...
Click to collapse
Umm, so according to you too it's a software issue and not a hardware one right ?
The first thing that I do when I boot in TWRP, I do a full backup of all the phone's partitions, and save a copy on my PC, so I can restore the phone in cases like this.
Guys, maybe you need to read this thread:
http://forum.xda-developers.com/showthread.php?t=2617276
if you flashed android 7.0 and then downgraded to android 6.0.1 then expect some bugs because your bootloader gets updated you have to do clean flash but you cannot actually completely downgrade to android 6.0.1 after you updated to 7.0 soak test bootloader still remains updated and your phone will brick when you click update after you receive 7.0 official OTA i warned you this happened to lot of moto x users do some research before you do anything if the phone is your primary device
Soureen said:
Umm, so according to you too it's a software issue and not a hardware one right ?
Click to expand...
Click to collapse
I think so. May be if we flash a wrong modem, the right one never flashes correctly. I don't know how do they managed to flash it correctly.
For me its a software issue... looks like it messed with the bootloader, and since you cannot rollback to an older bootloader, the phone works like an iPod Touch. haha
I hope that when Motorola releases the final 7.0 version for 1640, I'll be able to flash again the right bootloader and that will fix the phone.
SoNic67 said:
The first thing that I do when I boot in TWRP, I do a full backup of all the phone's partitions, and save a copy on my PC, so I can restore the phone in cases like this.
Guys, maybe you need to read this thread:
http://forum.xda-developers.com/showthread.php?t=2617276
Click to expand...
Click to collapse
I did a full flash of an older 6.0.1 ROM, and it still doesn't work. Since the only thing that I couldn't flash is the bootloader, and the phone identify itself as Moto G 4 (and not Moto G 4 Plus) my guess is that the problem is with the bootloader.
I guess i'll have to wait for the official 7.0 for my specific phone (1640) to fully replace this broken bootloader.
Yeah, that's why I didn't upgrade to the N yet, I was sure that the bootloader will be different.
I also have saved the partitions with Partitions Backup & Restore app, after rooting.
Did you try the ElementalX kernel?
http://forum.xda-developers.com/moto-g4-plus/development/kernel-elementalx-g4-0-01-t3424836
I was also having same issue,got my bootloader locked and went to service center and they replaced the motherboard for free????
Lucky you
Has anyone found a solution to get the plus (fingerprint) back to the phone?
Nope funny thing no one knows anything ??
I am waiting for the Android 7.0 official update so that I can relock my bootloader and send it for service.
That's a bummer but there might be some solution. The phone version number shouldn't be that hard to find if you'd knew witch file that flashes it.
How do you do these backups for they don't look at all as twrp backups so I guess twrp is second best to something. But what?
What is the different with 7.0 coming up? Can't you just relock a backup?
Soureen said:
Nope funny thing no one knows anything ??
I am waiting for the Android 7.0 official update so that I can relock my bootloader and send it for service.
Click to expand...
Click to collapse
I have the same issue, I have seen people with XT1643 having athene_f in build fingerprint but I have only athene. Which one is correct, could this be the issue?
Managed to solve the issue at least to get the signal. This is what I have done
- Restore my first TWRP backup.
- Booted directly into bootloader and NOT system, flashed modem for the build.
- Rebooted and I am getting the signal!!!
m.swastik said:
Managed to solve the issue at least to get the signal. This is what I have done
- Restore my first TWRP backup.
- Booted directly into bootloader and NOT system, flashed modem for the build.
- Rebooted and I am getting the signal!!!
Click to expand...
Click to collapse
Radio is working after TWRP backup + modem flash. Still fingerprint is not working and it is pointing out as athene not as athene_f
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:6.0.1/MPJ24
(bootloader) ro.build.fingerprint[1]: .139-63/64:user/release-keys
Click to expand...
Click to collapse
l2o88j said:
Radio is working after TWRP backup + modem flash. Still fingerprint is not working and it is pointing out as athene not as athene_f
Click to expand...
Click to collapse
I have spent 1 whole week to get the signal working, at least be glad that you can now use your phone and press thanks if I helped. Regarding athene in build fingerprint you can easily change that in build.prop but it won't help. I think fingerprint service is disabled because ROM thinks that our phone is G4 and not G4 plus. I have tried few things to enable it but not getting it to work, will update if any of my experiment is successful.
m.swastik said:
I have spent 1 whole week to get the signal working, at least be glad that you can now use your phone and press thanks if I helped. Regarding athene in build fingerprint you can easily change that in build.prop but it won't help. I think fingerprint service is disabled because ROM thinks that our phone is G4 and not G4 plus. I have tried few things to enable it but not getting it to work, will update if any of my experiment is successful.
Click to expand...
Click to collapse
I found this trick early and I am using it now. I thought you cracked the last part (fingerprint sensor) which my post was about. I think that the issue is with gpt bin as I tried different bootloader versions along with all possible combinations. Gud to see someone else is working on the same. Will update if found any.
find the correct firmware for the device and flash it else it would lead to such errors
Related
Hello,
Can I downgrade completly with the bootloader on Marshmallow and then upgrade to Nougat?
I want to lock my bootloader.
My G2 bricked after doing this. But I don't know if this would happen to my G4 Plus again
inFiniTyz_Z said:
Hello,
Can I downgrade completly with the bootloader on Marshmallow and then upgrade to Nougat?
I want to lock my bootloader.
My G2 bricked after doing this. But I don't know if this would happen to my G4 Plus again
Click to expand...
Click to collapse
If you wish to simply re-lock your bootloader, the easiest thing is to flash this fastboot stock ROM (which is Nougat) and use the locking script as directed in the first post. https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369 Of course, this may wipe your data - so back up, and the relocking may or may not work, in which case you may have to wait for a more up to date fastboot stock ROM to become available.
If you were to downgrade to Marshmallow, you cannot downgrade your bootloader and GPT partitions, at best, your existing bootloader would try to prevent you from downgrading those partitions. At worst, you'll brick your device again if you were to flash those - though we've got possible ways of fixing that, it's not a route I'd want to go down. Flashing the rest of Marshmallow is no problem, however, ensure you have the correct MM firmware for your device and territory.
Will this version work for my country(Germany) without OTA trouble?
inFiniTyz_Z said:
Will this version work for my country(Germany) without OTA trouble?
Click to expand...
Click to collapse
Should be okay to flash - the 93-14 build appears to be the global build that was deployed by Motorola, and should be eligible for the 93-14.4 (March 2017 security update) whenever that arrives in the EU/UK I've flashed the stock ROM onto my XT1642 several times without issue.
echo92 said:
Should be okay to flash - the 93-14 build appears to be the global build that was deployed by Motorola, and should be eligible for the 93-14.4 (March 2017 security update) whenever that arrives in the EU/UK I've flashed the stock ROM onto my XT1642 several times without issue.
Click to expand...
Click to collapse
THANK YOU IT WORKED AND THE WARNING DISAPPEARED. I am on Nougat, locked and its working like a charm
I WOULD KISS YOUR BUTT IF ITS HAVE TO BE
Hello everyone
I'm new member
I have moto x style never unlocked or modified and without facing any issues with my device since the first date of purchase but who knows!!!!
for this reason I would like to ask you guys if there any software can repair device OS if something goes wrong one day (as SW issue not HW one)
Thank you for any help you can provide.
We all wish there was... there is a Software Repair Assistant for Verizon Motorola devices (Droids) but otherwise no such software exists that I am aware of. You can always just flash your factory image via fastboot if it is available, but as of today the latest versions are not available and we are one version behind.
acejavelin said:
We all wish there was... there is a Software Repair Assistant for Verizon Motorola devices (Droids) but otherwise no such software exists that I am aware of. You can always just flash your factory image via fastboot if it is available, but as of today the latest versions are not available and we are one version behind.
Click to expand...
Click to collapse
So only way by using fastboot with correct image .and does it works with locked bootloader ? Any risks ?
Thakisgr said:
So only way by using fastboot with correct image .and does it works with locked bootloader ? Any risks ?
Click to expand...
Click to collapse
Yes... Only way. And it works with a locked bootloader as long as you are not downgrading, same or higher version only.
The problem is when these "software" problem occurs, it's typically at an OTA update, and we don't usually get new firmware images for 3-4 months after they are released
But this isn't unusual for manufacturers, few except the big "brands" have any way to recover and it's spotty at best.
acejavelin said:
Yes... Only way. And it works with a locked bootloader as long as you are not downgrading, same or higher version only.
The problem is when these "software" problem occurs, it's typically at an OTA update, and we don't usually get new firmware images for 3-4 months after they are released
But this isn't unusual for manufacturers, few except the big "brands" have any way to recover and it's spotty at best.
Click to expand...
Click to collapse
I really appreciate your time answering all my questions!!!:good:
So, I have a 32gb Amazon-variant XT1625 on MPJ24.139-48 with an unlocked bootloader and root. I want to update to Nougat, but it's looking like setting up to take the Amazon update is going to be a fair amount of effort; I'm wondering if it's possible to just flash the retail version of Nougat since it's looking like I'm going to have to go to a fair sum of effort anyway.
I've also heard that Moto G4 Plus ROMs will work on the G4, but I don't know the specifics on that.
i dont see why not as long as you already unlocked the bootloader prior to Moto(Lenovo) disallowed unlocking of amazon varients of the g4. heres a link to the stock nougat firmware
https://androidfilehost.com/?fid=673368273298955218
I flashed -64 retus software on mine and it immediately had two nougat updates afterwards. Still waiting for one that fixes the aboot sector vulnerability too but never know when that may come
Travisholt92 said:
I flashed -64 retus software on mine and it immediately had two nougat updates afterwards. Still waiting for one that fixes the aboot sector vulnerability too but never know when that may come
Click to expand...
Click to collapse
then you was able to flash retail version in a amazon prime phone? I have one and it dont boot if i instal a retail version.
di anybody actually get this working? I had the same issue as @iurd2007 I was able to unlock the bootloader just fine. The flash appeared to have taken successfully. But it just gets caught in a boot loop when trying to reboot the system after the flash. I followed the instructions here:
https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
okay, so i've tried various roms both official and unofficial, as well as even the stock Nougat and Oreo flashable roms found here:
https://forum.xda-developers.com/moto-g4-plus/development/rom-oreo-8-1-0-soak-test-t3873367
So far, the only ROM i've been able to get installed is omni rom 9, but it keeps crashing several apps over and over on the setup wizard. I've read somewhere that using a different version of TWRP recovery image might help. I've tried the official TWRP recovery from twrp.me, the patched arm64 version found here: https://sourceforge.net/projects/tw...3-r1-athene-arm64_rajatgupta1998.img/download , also the latest version patched for efs backup/restore here: https://forum.xda-developers.com/devdb/project/?id=29106#downloads. So far the the one that seems to work the best is the third version of TWRP. It would be nice if all these custom patches made it back into an official release, but it's probably asking a lot of a phone that is almost 4 years old at this point. and a budget friendly phone at that.
Apologies if this has been asked before or if this is a stupid question, but it appears there are no stock images of the XT1687 (US unlocked) version of this phone?
This makes the idea of unlocking the bootloader and trying out custom ROMs kinda iffy if there's no way to easily return to stock. My Nexus, HTC and Samsung phones, for example, could easily be restored to the stock OS with a computer. Only thing I can find for this phone is OTA updates that can be sideloaded... nothing that would enable me to return to stock everything (recovery, OS, etc.) easily in the event that I would want to.
Is there something I'm missing that's different with Motorola phones?
Yes, you can easily go back to stock, I've done it a few times already. You can find threads & info here on it if you search around. Check in settings to see which build you have and the official firmware for Moto G5 Plus (aka potter) is located here:
https://mirrors.lolinet.com/firmware/moto/potter/official/
Some have received OTA upgrades but so far Moto hasn't officially posted those, so the above are what you originally got on your phone and any newer ones will appear there when available.
Dahenjo said:
Yes, you can easily go back to stock, I've done it a few times already. You can find threads & info here on it if you search around. Check in settings to see which build you have and the official firmware for Moto G5 Plus (aka potter) is located here:
https://mirrors.lolinet.com/firmware/moto/potter/official/
Some have received OTA upgrades but so far Moto hasn't officially posted those, so the above are what you originally got on your phone and any newer ones will appear there when available.
Click to expand...
Click to collapse
I don't think any XT1687s have gotten updates to .67, and in fact when I flashed .67 to my phone VoLTE and T-Mobile wifi calling stopped working even though the software channel still says retus...I imagine there are updated binaries for said functions that is why we in the US haven't got the update
bakedpatato said:
I don't think any XT1687s have gotten updates to .67, and in fact when I flashed .67 to my phone VoLTE and T-Mobile wifi calling stopped working even though the software channel still says retus...I imagine there are updated binaries for said functions that is why we in the US haven't got the update
Click to expand...
Click to collapse
I'm running the debloated/deodexed .67-based stock ROM and mine also still shows retus in settings. Everything works identically well to my "assigned" .33 from before, but I'm on AT&T so don't use VoLTE.
Return to stock
I have a moto g5 plus xt1687, where can I download a stock rom. I am currently rooted and do not have a backup to the original rom. What are my options? Thanks.
I'm having Moto g5 plus Indian variant xt1686. I have installed a custom ROM Resurrection remix and I'm currently running it.I want to get back to stock rom. I went through many existing threads only to get myself confused. I want you guys to help me get back to stock ROM so that I can get OTA updates.
1. I have working volte and IMEI till now. I didn't take back-up of persist or efs as I was lacking knowledge. Can I take back-up of those now for going back to stock. If yes then suggest how?
2. I don't remember my build number from which I unlocked my bootloader. Should I lock the bootloader again to get OTA? If not then please suggest any way to get back to stock whether Oreo or nougat (get updates to Oreo then).
kash664 said:
I'm having Moto g5 plus Indian variant xt1686. I have installed a custom ROM Resurrection remix and I'm currently running it.I want to get back to stock rom. I went through many existing threads only to get myself confused. I want you guys to help me get back to stock ROM so that I can get OTA updates.
1. I have working volte and IMEI till now. I didn't take back-up of persist or efs as I was lacking knowledge. Can I take back-up of those now for going back to stock. If yes then suggest how?
2. I don't remember my build number from which I unlocked my bootloader. Should I lock the bootloader again to get OTA? If not then please suggest any way to get back to stock whether Oreo or nougat (get updates to Oreo then).
Click to expand...
Click to collapse
From what I believe, you should definitely backup your EFS and Persist right now while it's all good.
If you don't remember your last stock build number, it is safe to use the latest build for your region.
Once you flash a fastboot ROM and everything's good to go, there's absolutely no need to relock bootloader as the script in the OTA only checks for system modifications and if it finds any on your phone, the OTA will not be applied and the update will eventually fail. To ensure that you are able to apply OTAs without any hassle, I recommend you don't do ANY system modifications like root or camera mods or similar. Stick with the core OS and you'll be good to go.
You can alternatively use TWRP flashable ROMs by @NZedPred, they're like a newbie-proof solution to getting to stock ROM from virtually any ROM without losing any functionality as they only flash the OS part of the ROM and rarely do any changes to the HW functionality of the ROM like Radios and Sensors. If all else fails, you can always flash a TWRP flashable stock and be ready to go.
Or
You could simply download the Oreo fastboot ROM with the August security patch which is available at the moment but isn't the latest one as the latest October security patch rolled out to RETIN devices just a few days ago so I doubt that the full fastboot ROM would be available this early. But then again, if you flash the Oreo August patch, you can take the OTA to October patch and be just fine.
Note:
But a bit of advice, if you're planning to go back to Nougat using a Nougat fastboot ROM, I'd highly recommend the TWRP flashable as one can mess stuff up while trying to downgrade using a fastboot ROM as Moto phones have problems downgrading. It's all about these two partitions called "gpt" and "bootloader" which when not paying attention to while flashing can cause a hard-brick.
A safer approach would be to skip these two partitions while using a fastboot ROM to downgrade but I'd be honest and would suggest you to wait to be sure this would work as I myself haven't tried this while downgrading from one Android version to another as Oreo bought with itself some Modem and a few other changes in partitions as compared to Nougat.
If I were you, I would wait for some to confirm the part in the "Note" just to be absolutely sure that it'd work.
Thanks for the response
Thanks for your response.
I'll be going with your suggestion and flash the twrp flashable oreo.
psychopac said:
From what I believe, you should definitely backup your EFS and Persist right now while it's all good.
If you don't remember your last stock build number, it is safe to use the latest build for your region.
Once you flash a fastboot ROM and everything's good to go, there's absolutely no need to relock bootloader as the script in the OTA only checks for system modifications and if it finds any on your phone, the OTA will not be applied and the update will eventually fail. To ensure that you are able to apply OTAs without any hassle, I recommend you don't do ANY system modifications like root or camera mods or similar. Stick with the core OS and you'll be good to go.
You can alternatively use TWRP flashable ROMs by @NZedPred, they're like a newbie-proof solution to getting to stock ROM from virtually any ROM without losing any functionality as they only flash the OS part of the ROM and rarely do any changes to the HW functionality of the ROM like Radios and Sensors. If all else fails, you can always flash a TWRP flashable stock and be ready to go.
Or
You could simply download the Oreo fastboot ROM with the August security patch which is available at the moment but isn't the latest one as the latest October security patch rolled out to RETIN devices just a few days ago so I doubt that the full fastboot ROM would be available this early. But then again, if you flash the Oreo August patch, you can take the OTA to October patch and be just fine.
Note:
But a bit of advice, if you're planning to go back to Nougat using a Nougat fastboot ROM, I'd highly recommend the TWRP flashable as one can mess stuff up while trying to downgrade using a fastboot ROM as Moto phones have problems downgrading. It's all about these two partitions called "gpt" and "bootloader" which when not paying attention to while flashing can cause a hard-brick.
A safer approach would be to skip these two partitions while using a fastboot ROM to downgrade but I'd be honest and would suggest you to wait to be sure this would work as I myself haven't tried this while downgrading from one Android version to another as Oreo bought with itself some Modem and a few other changes in partitions as compared to Nougat.
If I were you, I would wait for some to confirm the part in the "Note" just to be absolutely sure that it'd work.
Click to expand...
Click to collapse
Thanks for your response.
I'll be going with your suggestion and flash the twrp flashable oreo.
kash664 said:
Thanks for your response.
I'll be going with your suggestion and flash the twrp flashable oreo.
Click to expand...
Click to collapse
Make sure to follow the flashing instructions mentioned by the thread OP properly
psychopac said:
Make sure to follow the flashing instructions mentioned by the thread OP properly
Click to expand...
Click to collapse
Yes. Hope everything turns out fine
kash664 said:
I'm having Moto g5 plus Indian variant xt1686. I have installed a custom ROM Resurrection remix and I'm currently running it.I want to get back to stock rom. I went through many existing threads only to get myself confused. I want you guys to help me get back to stock ROM so that I can get OTA updates.
1. I have working volte and IMEI till now. I didn't take back-up of persist or efs as I was lacking knowledge. Can I take back-up of those now for going back to stock. If yes then suggest how?
2. I don't remember my build number from which I unlocked my bootloader. Should I lock the bootloader again to get OTA? If not then please suggest any way to get back to stock whether Oreo or nougat (get updates to Oreo then).
Click to expand...
Click to collapse
I hope i can help !!
vishalrickz said:
I hope i can help !!
Click to expand...
Click to collapse
Sure sir