Samsung Galaxy J500F No Service - Samsung Galaxy J5 Questions & Answers

I am facing no service issue on J500F try many Stock Roms and try many method but no result
When I turn the phone off for 3 to 4 hrs the network available but after few hrs again no service
One thing more that when I purchased this phone it's have 2 IMEI for both sims but after update to marshmallow 6.0.1 only one IMEI show for both sims and signals not detected on both slots
I can't understand this issue I insert only one SIM but no result but when I power off device and on after 3 hrs network available.
Please help me and sort out the issue

You have facing many problem
First u have to download same model of stock firmware for your phone and flash it via odin.
If it not work then u have to do hard reset your by twrp
Try it
if it not work send me a message

Same problem
aarush.chaurasiya said:
You have facing many problem
First u have to download same model of stock firmware for your phone and flash it via odin.
If it not work then u have to do hard reset your by twrp
Try it
if it not work send me a message
Click to expand...
Click to collapse
I have tried official firmware as well as custom roms and cyanogen and hard reset by twrp. Nothing solved this problem.
Can you help?

Shafqat Babloo said:
I am facing no service issue on J500F try many Stock Roms and try many method but no result
When I turn the phone off for 3 to 4 hrs the network available but after few hrs again no service
One thing more that when I purchased this phone it's have 2 IMEI for both sims but after update to marshmallow 6.0.1 only one IMEI show for both sims and signals not detected on both slots
I can't understand this issue I insert only one SIM but no result but when I power off device and on after 3 hrs network available.
Please help me and sort out the issue
Click to expand...
Click to collapse
Hey i recommend you try to downgrade back to ur stockrom 5.1.1 and see if same issue is still there. Be very carefull not to mess with ur efs as wrong flashing or not flashing the right os based on ur model can mess it up and ur phone would be restricted to wifi only
Sent from my SM-J500F using Tapatalk
---------- Post added at 02:41 PM ---------- Previous post was at 02:41 PM ----------
Shafqat Babloo said:
I am facing no service issue on J500F try many Stock Roms and try many method but no result
When I turn the phone off for 3 to 4 hrs the network available but after few hrs again no service
One thing more that when I purchased this phone it's have 2 IMEI for both sims but after update to marshmallow 6.0.1 only one IMEI show for both sims and signals not detected on both slots
I can't understand this issue I insert only one SIM but no result but when I power off device and on after 3 hrs network available.
Please help me and sort out the issue
Click to expand...
Click to collapse
How did you upgrade to 6.0.1?
Sent from my SM-J500F using Tapatalk

Related

[Q] Note 3 N9005 Not registered on the network! This is weird! Please help :)

Dear All,
Trust this finds you well
I have this very unusual problem. I have a Galaxy Note 3 N9005 and I live in Denmark. I havent have any problem with the network what so ever. 4 Days ago, I suddenly realized that I cant make any calls and I get "Not registered on the network". Although I can not make/receive calls, the data seems to be working (3g). I tried other sim cards on the phone and they work perfectly. My sim card also works with any other phone!! I did everything I could find on forums (from flashing new roms to....). I went to Telia store ( Telia is the company I get the network), they tried to reset my number and my sim card, tried new sim cards... but it just doesnt work!! They told me that they havent seen anything like this before. Looks like my phone is blocked on Telia Network!! No Telia sim cards works on my phone but others do!
I have tried new modems, firmwares and etc. The phone is unlocked. Right now I have flashed X-note but its still the same. No matter what Rom (custom or stock) I use, it just doesnt work. Can anyone please help me?? Much appreciated!
Hello, i got exactly the same problem here, i was thinking that the problem was about region lock but in fact it's not.
I tried everything like you, flashing modem, stock rom, custom rom... everything i found on the web and nothing worked for me.... I bought the SM-n9005 1 month ago in france, and now i live in new caledonia, i was able to make call for about 2 weeks without any problem and suddenly, impossible to connect the network. Samsung gived me the region unlock code but didn't make my network work again.
I'm so disapointed. My imei and baseband are correct.
bootlader : N9005XXUGNG1
baseband : N9005XXUGNG1
PDA : N9005DXUGNH1
CRC : N9005ITVGNG1 (audax rom)
Please someone help us !
Hello @yashironc
The interesting thing is that my phone is also from France! I have been using the phone for 6 months and no problem at all! The problem suddenly appeared few days ago. I'm actually considering to change my network provider as it appears to be working on any other one! Hope it will not be the same after some time...
please someone help us
Tried This
one thing can tried is changing the imei number, to a phone thats not connected to a telias network that way it will registered on the network another new phone it looks like your phone got blocked by your carrier
Try this.. It worked for me for my note 2...
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.3).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing that......
---------- Post added at 03:42 PM ---------- Previous post was at 03:35 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this.........
---------- Post added at 04:01 PM ---------- Previous post was at 03:42 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this........
Thanks Rafi. I tried this but it didnt work out because when I connect to Kies, it says that I'm using the latest firmware which is strange! Looks like in Denmark, the updates are a bit late. I will try to change my IMEI number, hope it works...
maziar.golestani said:
Thanks Rafi. I tried this but it didnt work out because when I connect to Kies, it says that I'm using the latest firmware which is strange! Looks like in Denmark, the updates are a bit late. I will try to change my IMEI number, hope it works...
Click to expand...
Click to collapse
Yes, may be your phone has been blacked list by Telia network. Ask your Telia network to be sure?
But curiously, how can you change the IMEI?
same problem here after afligt
Hi, i don't know if changing Imei will fix the problem because my carrier don't blacklist phone and I have the same problem here :/ I got now a phone who can't make call. Damn Samsung 700 € for that ?
vndnguyen said:
Yes, may be your phone has been blacked list by Telia network. Ask your Telia network to be sure?
But curiously, how can you change the IMEI?
Click to expand...
Click to collapse
Thanks vndnguyen for your reply. I asked them several times but seems like they havent blocked my phone!! They were in shock like me I finally decided to change my network provider as it was the cheapest and easiest solution. I think if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security. Hopefully someone could find the answer to this unusual problem and save some lives Cheers!
maziar.golestani said:
.. if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security.
Click to expand...
Click to collapse
Nope, if your imei was blocked, you still can receive signal from your home network, but you can not make a calls.
[email protected] said:
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.3).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing that......
---------- Post added at 03:42 PM ---------- Previous post was at 03:35 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this.........
---------- Post added at 04:01 PM ---------- Previous post was at 03:42 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this........
Click to expand...
Click to collapse
NOTE 3 cant DOWNGRADE TO 4.3 if you are on KITKAT bootloader....
lordofbana said:
same problem here after afligt
Click to expand...
Click to collapse
Hi lordofbana where did you get your phone from? Is it also from France??!! have you tried sim cards from other providers?
maziar.golestani said:
Thanks vndnguyen for your reply. I asked them several times but seems like they havent blocked my phone!! They were in shock like me I finally decided to change my network provider as it was the cheapest and easiest solution. I think if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security. Hopefully someone could find the answer to this unusual problem and save some lives Cheers!
Click to expand...
Click to collapse
There is a difference between the two IMEI blacklists.
One is Provider-based. Meaning your provider can block your IMEI on their network alone. Other providers work without issue. They used to do this here for a long time if you used a different device than the phone you purchased from them. It still happens in some countries if the device is from another country or sometimes when it runs a customROM.
Providers are also very good at denying this.
The other is the international blacklist. This one renders a phone completely useless worldwide, and is usually reserved for stolen devices.
Sent from my SM-N9005 using Tapatalk 2
maziar.golestani said:
Hi lordofbana where did you get your phone from? Is it also from France??!! have you tried sim cards from other providers?
Click to expand...
Click to collapse
no from italy but the flagit wer to france hhhhhhhhhhhhh and yes i have traied alot

[Q] Simcard not register in network plz help

Simcard not register in network
my phone is NOTE 3 N9005
Working on android 5.0
my problem is my sim card not registering in network
my imei and baseband is ok same as in the phone .
but still no connectivity ,no calls ,no message ,,plz help me
jobinjohn said:
Simcard not register in network
my phone is NOTE 3 N9005
Working on android 5.0
my problem is my sim card not registering in network
my imei and baseband is ok same as in the phone .
but still no connectivity ,no calls ,no message ,,plz help me
Click to expand...
Click to collapse
More details needed I think.
Has it EVER worked? (i.e. did you just get the phone and it failed?) (just in case "working on Android 5" means that is what is on the phone and not that it WAS working on v5 )
What was the last thing you did before it stopped?
What firmware or ROM are you using?
Journyman16 said:
More details needed I think.
Has it EVER worked? (i.e. did you just get the phone and it failed?) (just in case "working on Android 5" means that is what is on the phone and not that it WAS working on v5 )
What was the last thing you did before it stopped?
What firmware or ROM are you using?
Click to expand...
Click to collapse
the phone is working fine except network issue...
MY android firmware is N9005XXUGBNL8
The imei no and baseband are also ok .. plzz help me
The firmware is orginal downloaded from sammobile
i have been using this lollipop firmware from 6 months
Change your sim card .
Check your APN in mobile network settings .
i also have the same problem. possibly hardware issue?
JJEgan said:
Change your sim card .
Check your APN in mobile network settings .
Click to expand...
Click to collapse
the sim works in all other mobiles..
and other sim also not working in my phone
jobinjohn said:
the sim works in all other mobiles..
and other sim also not working in my phone
Click to expand...
Click to collapse
This is sounding like hardware issues. Last thing to try would be download and install fresh version of your firmware, just in case something in your set up has become corrupted.
ayenzel said:
i also have the same problem. possibly hardware issue?
Click to expand...
Click to collapse
did u solve ur problem with no service emergency call ... plz help me if u solved
Backup your EFS partitions with EFS Pro. Then flash latest Samsung stock.

Help please

I bought a second hand note 4 which came from abroad... dont know where but the device shows Sprint . The device shows SM N910F in 'about device'. How ever entering recovery the device info shown is SM N910P. I wanted to check for updates but doesnt work. Later i found the IMEI no. is fake ( shows a galaxy tab in imei info). Kies doesnt connect. 'dm- verity verification failed' in recovery mode. The phone is working properly but want to install complete stock. Have downloaded UK based firmware 6.1. via odin but doesnt install. 'About device' shows ' N910FVPU4COG5' (with FVPU) , the nearest i could find on sammobile is N910PVPU4COG5 ( PVPU which shows CDMA)
Please help me get into complete stock with proper IMEI. I dont even know where to start.
I'd recommend getting a refund if you can as there is a high probablity the device you've purchased has been stolen.
Thank you so much for your response. But refund now is not an option now, as I bought second hand from a friend who came from abroad. I need to find a way to repair it myself. Any ideas?
sharad81 said:
Thank you so much for your response. But refund now is not an option now, as I bought second hand from a friend who came from abroad. I need to find a way to repair it myself. Any ideas?
Click to expand...
Click to collapse
If you take off the battery, the label underneath should have the original IMEI? Is that there? Then you could put that back using the engineering menu.
See if you have the original label under battery.
the label also has fake imei. its the same number that appears in the device.
I checked few sites. What I think is someone is masking SM N910P with SM N910F ( read somewhere F is better than P and is easier to sell). I think my device has gone through same. I tried installing SM N910F original stock but the device didnt accept. I have downloaded SM N910P also but too scared to try as I have come to know that SM N910P is a CDMA. Any suggestions?
There are apps in the Play Store that do imei changing. Read those app descriptions and do some research. DO NOT PAY ANYONE YET TO DO ANYTHING. I am also looking, so i can get back to you what i find. So for it looks that imei changing can be done easily for free. But you just need to know a proper imei - this is the hard part.
Do you think you can peel of the label to see if another is under there? That may have the true imei.....
Sent from my GT-N8013 using XDA-Developers mobile app
---------- Post added at 02:46 AM ---------- Previous post was at 02:33 AM ----------
sharad81 said:
I checked few sites. What I think is someone is masking SM N910P with SM N910F ( read somewhere F is better than P and is easier to sell). I think my device has gone through same. I tried installing SM N910F original stock but the device didnt accept. I have downloaded SM N910P also but too scared to try as I have come to know that SM N910P is a CDMA. Any suggestions?
Click to expand...
Click to collapse
Looking at your previous posts it looks like you definitrly have a CDMA device, and from Sprint. This is being faked as n910f, which is an international version BUT GSM. The other possibility is described below...
In Verizon note 4, which is CDMA, there are two sim slots. This is required now by law. One is CDMA and other slot is GSM or actually meant for sim when abroad I think Sprint also is the same. I have Vefizon. Verizon phones are also facgory unlocked. If you are using GSM maybe try switching sim slots. In this case yiur phone has been flashed with international version firmware so it can be recognised on gsm networks. If you have a GSM sim try both sim slots.
EDIT: I checked this and I think Slrint does not have two sims.
Go to this site and post the problem. You will def grt an answer
http://www.technobezz.com/restore-galaxy-null-imei-and-fix-not-registered-on-network/
Sent from my GT-N8013 using XDA-Developers mobile app
You are not alone, I got that kind of device too, with same build number as yours. My goal is to put a sprint custom rom and I use miui, but as soon as I install twrp the device got bootloop, I back-up the rom and install miui, now it works perfect, even 99000 imei (maybe the original imei) appears.
bangeko said:
You are not alone, I got that kind of device too, with same build number as yours. My goal is to put a sprint custom rom and I use miui, but as soon as I install twrp the device got bootloop, I back-up the rom and install miui, now it works perfect, even 99000 imei (maybe the original imei) appears.
Click to expand...
Click to collapse
please put a link to that rom my note 4 wich have the same problem stuck in bootlop for ever
Gents, have you tried this - Phone INFO ★Samsung★ from gplay? It's telling what you have in your hands. After that you can check IMEI changing and other things.

Resurrection Remix 7.1.1 Official

Resurecction Remix 7.1.1 Official Rom booted properly in my phone...and even the rom is property working but the problem is sim card is not detected. I also faced network issues with all previous rom including cm13. And it would be gr8ful if could solve this. Coz i m excited to use the rom. I saw all the features. Ssly its a gr8 work done by you guys. So could you plz help me with this issue.
Interchange the sims
yeah bro tyvm
it worked ??
and i found other bug.. single sim doesn't work. There is no network.
Really it's the fantastic rom and I'm using for the past 6 months. No issues. Battery back up super.
---------- Post added at 06:16 PM ---------- Previous post was at 06:11 PM ----------
To solve calls option disabled please don't use jio sim at the time of installing the ROM.
If used remove the sum and insert it in the second slot. Problem solved for me in my zuk z1.
balaji1966 said:
Interchange the sims
Click to expand...
Click to collapse
It does not work in my case bro. I use a jio sim in the first sim slot.
Use jio in the second slot
Bro I tried everything but nothing works. Even if the network shows up we are unable tp receive call. When i tried calling it showed mobile network not available. but there was full network instead. And when i called myself from other number the ring was going on other phone. But it showed nothing in my phone. And sometimes the message randomly comes that you had a miss call. I guess there is some serious issue regarding network. Hope anyone can solve this bug ASAP. Ty
Bro have you tried camera in hdr mode??
---------- Post added at 09:19 PM ---------- Previous post was at 09:17 PM ----------
There is a bug in camera hdr mode as well
Nikhil Bhatta said:
Bro I tried everything but nothing works. Even if the network shows up we are unable tp receive call. When i tried calling it showed mobile network not available. but there was full network instead. And when i called myself from other number the ring was going on other phone. But it showed nothing in my phone. And sometimes the message randomly comes that you had a miss call. I guess there is some serious issue regarding network. Hope anyone can solve this bug ASAP. Ty
Click to expand...
Click to collapse
The same problem for me also. Please remove jio sim at the time of installation. Or try to install without sim cards and configure through wi-fi. I've tired by repeating the same reply. Please see the attached screen shot for proof.
Sorry bro i didn't checked. Yes u are ri8 hdr mode not working it hangs up when we click photo in hdr mode. and actually i hav no issue for that as i don't use hdr mode.
#edited
balaji but are you ablr to receive the call or make a call? And is it necessary that i should hav both sim cards inserted? and is Internet working properly?
I'm using Zuk z1 worst mobile for around 6 months yet I doesn't got single update.
Today I called customer service for volte update support.
He told me Zuk z1 never get any update as CyanogenMod shutdown.
So guy here is my doubt I'm using many custom ROMs but no ROM provide volte support.
If the issue is with software than why don't the custom ROM developers can't implement it.
My mobile is sucking me after continuous Jio usage.
I have another mobile Lenovo k4 note when I see signal status it is -83
Where as at place Zuk z1 shows -120
Signal strength sucks
Mukul kumar said:
It does not work in my case bro. I use a jio sim in the first sim slot.
Click to expand...
Click to collapse
Use in second slot or use other than jio at the time of installation.
---------- Post added at 02:15 AM ---------- Previous post was at 02:12 AM ----------
Nikhil Bhatta said:
balaji but are you ablr to receive the call or make a call? And is it necessary that i should hav both sim cards inserted? and is Internet working properly?
Click to expand...
Click to collapse
Yes. I've inserted Jio sim in the second slot at the time of installation. Both sum cards are working properly. Able to call in both of the sims. Internet also available in the second sum-jio-
Hi there,
I installed RR on my phone about a month ago
Since then it was working perfectly fine ,
But today when I tried to interchange my sims the disaster happened
Now my phone is not booting
1st after pressing power button it shows zuk logo and then boots in twrp recovery
And I tried wiping and installing the ROM again but still the problem is there ....
Please someone help ......
Hi there,
I have installed RR in my Lenovo zuk z1,the problem is I could make calls from one sim and receive calls for that sim alone I couldn't use the other sim to make and receive calls...I have interchanged the sim slots also...the same problem occurs...but the other sim shows network coverage....pls.do help me...

SM-G935FD wont connect to network/carrier after routing to Nougat 7.0 with odin

Please someone help me, i was updating my s7 edge duos to 7.0 after that i cannot join network, wifi works well and got signal also but cant connect for some reason shows Emergency Calls Only i tried many roms and with every single i got no network, nothing helps.. when i check dial 06# my both imeis are OK and nothing is wrong with it..
maybe i flashed wrong modem or something and how can i repair it now? please help
Provide more details of your phone , are you using original stock rom ? Or rooted custom rom? You may try changing sim , or wiping cache partition in recovery , if that doesnt work only option is factory reset, also tell if your update was successful without errors ? And use the same firmware as your current region , and also check if your phone is carrier locked , then you need to unlock it to work or use the same carrier firmware.
bachimpek said:
Please someone help me, i was updating my s7 edge duos to 7.0 after that i cannot join network, wifi works well and got signal also but cant connect for some reason shows Emergency Calls Only i tried many roms and with every single i got no network, nothing helps.. when i check dial 06# my both imeis are OK and nothing is wrong with it..
maybe i flashed wrong modem or something and how can i repair it now? please help
Click to expand...
Click to collapse
Hi Bachimpek
Seems like you need to patch your certificate , try to downgrade to 6.0.1 and see if phone can connect to network if that doesnt work then you need to patch your certificate with a box like "z3x" or "octipus"
Sent from my SM-G930F using Tapatalk
shah22 said:
Provide more details of your phone , are you using original stock rom ? Or rooted custom rom? You may try changing sim , or wiping cache partition in recovery , if that doesnt work only option is factory reset, also tell if your update was successful without errors ? And use the same firmware as your current region , and also check if your phone is carrier locked , then you need to unlock it to work or use the same carrier firmware.
Click to expand...
Click to collapse
I have flashed to stock rom from sammobile, for region serbia, and after that i changed to many different countryies, nothing helps, i wiped cache and factory reset, nothing of that helped me , it was sucessfull without errors, my carrier is not locked because i used all carriers in previous android 6.0.1
ironman101 said:
Hi Bachimpek
Seems like you need to patch your certificate , try to downgrade to 6.0.1 and see if phone can connect to network if that doesnt work then you need to patch your certificate with a box like "z3x" or "octipus"
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
already tried doesent helping downgrade, can you give me proper links to download that programs, or i need to go to service to be finished with jtag?
bachimpek said:
already tried doesent helping downgrade, can you give me proper links to download that programs, or i need to go to service to be finished with jtag?
Click to expand...
Click to collapse
So , you want to downgrade ? Just download a complete firmware file with all files included and flash it with odin, it will downgrade , if it solves the problem , maybe stay with it instead of nougat.
shah22 said:
So , you want to downgrade ? Just download a complete firmware file with all files included and flash it with odin, it will downgrade , if it solves the problem , maybe stay with it instead of nougat.
Click to expand...
Click to collapse
tried doesent help.. after that i set to custom rom.. problem still appears.. can it be fixed without BOX?
bachimpek said:
tried doesent help.. after that i set to custom rom.. problem still appears.. can it be fixed without BOX?
Click to expand...
Click to collapse
Don't seems so , you need to repair it in z3x or octoplus box , but if network was working well before update to nougat , it should work when you downgraded again to 6.0.1 , so i guess its some certificate issue , but you may check some setting and try to search networks manually and try changing network type to 3g/2g , 3g only , 2g only. Also try checking different sim cards. If it did'nt fix then you have to repair by box. Good luck
Sent from my S7 Edge using XDA Labs
Hello, same problem samsung s7 edge SM-G935FD. restarted my phone and no network. My region is Lithuania and i cant find firmware of my country, what to do ?

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